Supporter Retention Lead Jobs in Manchester

We are looking for a Partnerships and Volunteer Recruitment Manager, who is based in Ealing, to recruit volunteer mentors both out in the community and through forming  partnerships with key public and private sector organisations.

About the role

Our West London Partnerships and Volunteer Recruitment Manager (P&VRM) works closely with P&VRMs in Herts and Surrey and our Communications team, to promote the MCR programme to organisations and individuals.  The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our P&VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. The role will involve extensive travel around West London as well as to meetings, events and the Hertfordshire office are all reimbursed.

Key responsibilities:

• Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations

• Source and attend in person and remote events to recruit volunteer mentors 

• Clearly communicate the charity's purpose and the proven benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations

• Work with colleagues to deliver on mentor recruitment plans and share best practice

• Working closely with the P&VRMs in Herts and Surrey and our Communications team to manage effective recruitment campaigns 

• Manage systems to evaluate and assess effectiveness of strategy and practice

About you

• Experience of and expertise in relationship-building on an organisational  and individual level 

• Experience presenting compelling and emotionally engaging information sessions  to stakeholder organisations and individuals 

• Experience and understanding of the importance of recruiting a diverse range of volunteers 

• Can-do, proactive, flexible, solution-focused attitude 

• Belief in young people’s potential, modelling motivation, commitment and resilience

• Knowledge of West London, its community groups and organisations

You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey.  Our passionate team is dedicated to helping London’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances.  Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. We have recently extended the programme to work directly with the Council, offering mentoring to 16-18 qualifying school leavers in Ealing. MCR Mentors are volunteers who make and experience a life-changing difference.  You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  We model our values and many of us are also mentors ourselves.

Benefits include:  33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday,  Life Assurance - 4 x salary,  Living Pension Employer.

Job Title: Another Chance Programme Lead

Reporting to: Senior Programme Lead

Salary: £ 25,101 FTE

Contract: Permanent, full-time; part time hours also available.

Location: Greater Manchester

If you would like an informal chat about this opportunity, please contact Sam Marcus.

Power2 is a fast growing and energetic youth charity that has supported 25,000 young people since 2001.  We are based in Greater Manchester and London and deliver early-intervention asset-based programmes to young people experiencing vulnerabilities and disadvantages who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme.

We believe there is no greater cost to society than unfulfilled potential. We support young people to get the most out of their education by helping them to improve their mental health and wellbeing and develop their skills. We inspire young people who are at significant risk of school exclusion to re-engage and fulfil their potential at school, at work and in life.

We have been commissioned by the Greater Manchester Violence Reduction Unit to deliver the Another Chance programme in the City of Manchester and North Trafford, supporting young people aged 14-25 involved in group-based serious violent offending to leave a life of violent crime behind them. We are now recruiting Programme Leads to provide 1:1 mentoring support to these young people and to help them access positive support and social services to prevent further offending.

 We are particularly looking for people with experience of working with young people aged 14-25 at risk of criminal involvement and exploitation, and their families. We always welcome applicants with lived experience of the challenges our work addresses and from the communities we serve.

The relationships you cultivate with the young people you work with are at the heart of our success – so recruiting the right people is paramount. Our programme leads work with significant autonomy and authority and must embrace responsibility and be accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower them to develop self-esteem, become resilient and engage with their own future. They give each young person the time, the confidence and skills to make positive choices and engage with their future life plans.

Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

 Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We may undertake an online search if you are shortlisted.

This role is offered as office, hybrid or remote working for the right candidate, and with hours above 28 per week on a flexible basis adapting to your needs. CAP is proud to offer 2 mental health days and 5 emergency caring days per year, in addition to A/L, enabling you to care for yourself and the people you love. 

In this role you will captivate our supporters, inspiring them to contribute to our vision to see an end to UK poverty! Through creative and efficient management of fundraising programmes and projects you will play your part in increasing engagement and income. 

We have an incredible 28,000 regular givers, our Life Changers, who make possible all the incredible work that churches do to free our clients from debt! As the Regular Giving Lead you will develop a strategy to grow the number of Life Changers by finding new audiences and creating innovative products to reach them. You will make effective use of data, and testing, learning, and evaluating your ideas. 

You will work alongside other members of the Supporter Development team which delivers direct mail appeals, digital engagement, supporter journeys, partnership opportunities, church fundraising, and other creative and effective means of engagement. As part of the Supporter Development team you will collaborate with colleagues to sharpen and support all of our projects so that we can achieve the best results. 

If you’re excited about this opportunity, but unsure you have all the experience you need in fundraising, then we can offer you a career track. You can join the team at a junior grade (minimum full time salary £26,664.75) while you are mentored and undertake the Certificate in Fundraising from the Institute of Fundraising, stepping up to the next grade once you have achieved the qualification and experience level. 

If you are ready to unleash your passion and skills in a role that will make a difference, we invite you to join our Supporter Development Team. Together, we can create lasting connections with our supporters and drive sustainable growth to support our mission. Apply now and start making a difference!

We will be pleased to discuss this with you if you would like any further information about this. 

We’re looking for a talented and motivated Fundraising and Communications Manager who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.

What we do

We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world.

• We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
• We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live and to ensure better, more consistent outcomes for people with the syndrome and their families.
• We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
• Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
• We have a staff team of four who work in conjunction with dedicated volunteers from around the world.

Key Fundraising Responsibilities

• Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
• Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
• Provide outstanding donor care to encourage a high level of retention and repeat donations.
• Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
• Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
• Develop a robust pipeline of case studies for use in our fundraising campaigns.

Key Communications Responsibilities

• Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
• Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
• Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
• Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
• Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
• Produce compelling monthly newsletters and an Annual Report.
• Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
• Uphold and showcase the IPWSO mission and brand.
• Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
• Oversee copywriting and proofreading within IPWSO.
• Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

General Responsibilities

• Champion the vision, mission and values of IPWSO internally and externally.
• Comply with all relevant charity and other legislation.       
• Uphold IPWSO’s internal policies.
• Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
• Undertake other reasonable duties requested by the CEO.

Person Specification

Essential

• Significant fundraising experience including planning and delivering successful online fundraising campaigns
• A track record of securing donations from individuals
• Experience of donor stewardship
• Excellent presentation, writing and storytelling skills across a wide range of applications and for varied  audiences
• Excellent proofreading and editing skills
• Understanding of organisational branding
• Experience managing websites and social media platforms
• Excellent organisational skills with the ability to work under pressure and to strict deadlines
• Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships

Desirable

• Experience using Donorfy or another CRM
• Experience using Google Analytics and WordPress
• Experience managing Google Ad Grant campaigns 
• Experience working remotely
• Experience working with volunteers
• Experience working as part of a small team
• Experience working for an international nonprofit organisation
• Understanding of challenges facing people with disabilities
• Design skills, including proficiency in software such as Canva

Essential Personal Attributes

• Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
• Confidence and ability to work well with people from different backgrounds from around the world
• Highly self-motivated and able to work on own initiative as well as part of a team
• Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed

Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

CLOSING DATE: 9am, Monday 30th September.

Location: Remote (with the ability to travel to Downton - Salisbury and National events)
Reports to: Senior Events Fundraising Manager
Hours: Full-time, flexible schedule, including weekends as required

Join Our Team and Make a Lasting Impact!

Are you a creative and results-driven events professional with a passion for making a difference? Do you thrive on managing large-scale virtual events that not only engage participants but also drive significant income for a meaningful cause? If so, we want you to join our dynamic team as an Events Fundraising Manager!

Why This Role?

As our Events Fundraising Manager, you’ll be at the forefront of developing and delivering innovative mass participation virtual events that captivate our supporters and maximise fundraising income. You’ll have the unique opportunity to take ownership of a diverse portfolio of virtual events, from initial concept through to seamless execution. Your work will directly contribute to our mission, helping us secure and grow vital funds that support our cause.

Key Responsibilities:

• Innovate and Inspire: Develop and implement creative event strategies that engage participants and drive fundraising success.
• Lead and Deliver: Manage the full lifecycle of your virtual event portfolio, ensuring all income and participant targets are met.
• Relationship Management: Build and maintain strong relationships with supporters, vendors, and stakeholders to ensure outstanding event experiences.
• Project Management: Oversee budgets, negotiate contracts, and ensure events are delivered on time and within financial targets.
• Drive Success: Collaborate with the marketing team to launch impactful acquisition campaigns that meet and exceed participant goals.

What We’re Looking For:

• Proven Experience: You’ve successfully managed large-scale events, with a track record of hitting KPIs and delivering exceptional results.
• Relationship Builder: You excel at building and nurturing relationships, both with internal teams and external partners.
• Creative Problem-Solver: You’re resourceful and adaptable, able to overcome challenges and deliver under pressure.
• Leadership: With strong management skills, you know how to motivate and guide a team to success.
• Detail-Oriented: You have a keen eye for detail and are committed to delivering events that exceed expectations.

Desirable Skills:

• Charity Sector Experience: Familiarity with the unique demands of charity fundraising is a plus.
• Digital Savvy: Experience in digital marketing and data management to enhance event participation.
• Innovative Mindset: You’re always thinking of new ways to engage and inspire your audience.

Why Work With Us?

• Flexible Working: Enjoy the freedom of a remote role with opportunities to travel and attend exciting national events.
• Impactful Work: Be part of a passionate team dedicated to making a real difference.
• Collaborative Culture: Join a supportive and innovative environment where your ideas are valued.

Ready to Take the Lead?

If you’re ready to bring your event management expertise to a role where you can truly make an impact, we want to hear from you! Apply now and be part of something extraordinary.

Street Paws is a non-profit organisation that was founded in 2016 with the aim of providing free and accessible veterinary care and support services to pets of homeless people in the UK. We strive to bridge the gap between animal and human welfare services. Ensuring that pets are not left behind in the fight against homelessness.

Demand for our services is ever growing due to the impacts of cuts to public funding, rising private rents, limited social housing and cuts to housing benefit. Research has shown that many owners have been asked to give up their pet in order to get accommodation. Homeless people will rarely agree to go into a hostel without their pet choosing instead to remain in extreme vulnerability and depravation on the streets.

Role Summary

This is a new position at Street Paws which has been created to support ongoing projects in the Greater Manchester region. The role involves assisting the Operations Manager in expanding current projects, such as incorporating hostels into our Dog Champion Scheme and developing the new volunteering scheme nationally. Responsibilities include recruiting volunteers, providing support and guidance, and fostering positive relationships to enhance the volunteer experience.

Role Description

Based in the Greater Manchester area, the Project Coordinator will be responsible for supporting the Operations Manager with the delivery, administration, and support of Street Paws’ work nationally. The role will support the onboarding of new partners and the management of existing partners, including suppliers and contacts. They will be a point of contact for internal and external enquiries.

The Project Coordinator will support and develop our new volunteer programme, including recruitment and retention of volunteers, volunteer inductions, and training. Street Paws is a small team, and as such, we expect people to be highly flexible in their roles and willing to turn their hand to anything that needs to be done.

Responsibilities

• Promote the charity’s work nationally.
• Respond to internal and external enquiries regarding the charity’s projects and services.
• Actively seek out, develop, and maintain partnerships to strengthen the charity’s projects.
• Ensure each onboarded partner is aware of our services.
• Support the Operations Manager in the expansion of the charity’s projects to new partners and areas.
• Support the Operations Manager with the onboarding of hostels.
• Lead on the development of our volunteer programme.
• Responsible for all aspects of volunteer support; advice, guidance, recruitment, training, induction and onward volunteer management.
• Establish positive relationships with volunteers to ensure that they have a fulfilling volunteering experience.
• Design information gathering format for feedback, and statistics from partners and volunteers.
• Contribute content ideas and create copy for social media content, articles, blogs, and a quarterly newsletter for volunteers and supporters.
• Provide feedback to the Street Paws CEO to report on the charity’s KPIs.
• Travel to hostel locations as required to support hostel partners and volunteers.
• Support partnerships across the Greater Manchester area and attend sessions to provide support for people with pets.

Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.

The Role

As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.

You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard. 

This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.

Key Responsibilities

• Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
• Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
• Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
• Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
• Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
• Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.

About You

We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.

You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

About Us

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

For further details and to apply please click the apply button.

Closing date for applications: 27th September 2024.

Interviews will take place online via video conference – the week commencing/on 7th October 2024.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Job title: Senior Communications Manager

Manager: Head of Public Engagement

Line reports: Communications and Campaigns Officer

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours), open to 4/5 days per week

Contract: Permanent

Overall purpose

The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff. 

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.

Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials. 

You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.

The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We’re looking for a driven and ambitious Growth Marketing Manager to join the Chartered Institute of Environmental Health (CIEH) and lead our acquisition and lead generation marketing activity.

CIEH is the professional membership and awarding body for the environmental health sector. We believe everybody has the right to be healthy, happy and safe. That’s why through championing environmental health professionals, education, support and campaigning, we work to promote safer, cleaner and healthier environments for the benefit of all.

Joining the Marketing and Communications team, this role will support us in driving growth through our commercial activities, with a focus on our training offering and sustainable conference, meeting and events venue, which in turn supports our charitable activities. From implementing and managing paid search and content marketing to analysing customer insights and trends, this is a varied role with lots of opportunity to make an impact.

In this role, you will:

• Plan and execute lead generating and income growth marketing campaigns and strategies for products and services across the organisation with a particular focus on training products and our sustainable conference, meeting and events venue
• Work with internal stakeholders to understand our products and services and their unique selling points, identify target audiences and understand buying habits to help shape campaigns and messaging
• Support internal stakeholders to achieve their commercial targets, keeping in mind KPIs and ROIs
• Design and implement targeted automated email campaigns, segmenting audiences and nurturing leads
• Manage and allocate campaign budgets, balancing growth and spend
• Devise campaigns that engage and convert by utilising paid search, paid social, display, retargeting and SEO to generate engagement and leads
• Optimise landing pages and user funnels to drive engagement and conversion
• Conduct A/B testing to refine campaigns and messaging
• Forecast, measure and report on campaign performance and ROI
•  Use analytics tools to track key metrics and make data driven decisions
• Craft engaging content for our websites that attracts and converts our target audiences
• Work with subject matter experts to identify trending topics, produce resources and thought leadership content, and disseminate key information to our target audiences
• Brief designers and where appropriate create design assets
• Collect, manage, process and evaluate data, using CRM and other systems as necessary
• Work with the Head of Marketing and Communications to set and monitor KPIs and objectives
• Brief and manage the work of external agencies when necessary
• Deliver effective internal communications and marketing reporting
• Seek opportunities for improvement of business processes to improve customer experience, reduce costs and ensure maximum return on marketing budget
• Ensure consistency in messaging, tone and visual identity across all activity
• Provide support on membership recruitment and retention, policy, profile raising, and events marketing and communications activity when required
• Manage the workload and performance of the Marketing Executive
• Undertake ad-hoc work compatible with the post holder’s status/experience as required

Please see the full job description and person specification for details. 

Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)

Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?

Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.

We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe.  As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.

As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.

This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers.  You will be working for a truly global organisation with an outstanding reputation and almost limitless potential. 

Thunderbird is partnering with Constellate Global Talent on this search.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.

Please do not apply via the Arizona State University website. No agencies please.

WECare Worldwide is on the hunt for a dynamic and driven self-starter to join the Fundraising team! 

Founded by veterinary surgeon Janey Lowes, WECare's mission is to bring top-notch veterinary care to less fortunate animals around the world, starting in Sri Lanka. With 75% of the globe’s dog population lacking access to healthcare, we’re here to change that—and we need your help to make it happen!

Role: Fundraising Officer
Reporting to: Head of Fundraising
Key relationships: CEO, Marketing Manager
Location: Remote
Start Date: September 2024
Length of contract: Unlimited

What You'll Be Doing: 
As our Fundraising Officer, you’ll be at the heart of our mission to drive our fundraising efforts and ensure the charity's continued growth and sustainability. Continue reading to find out more.

Key Responsibilities:

Fundraising Strategy Development

• Assist in creating, implementing, and refining a comprehensive fundraising plan.
• Regularly contribute to the development of the organisational fundraising strategy, with a specific focus on individual donors and new fundraising opportunities.
• Stay current with fundraising opportunities and best practices, recommending changes in WECare's funding strategies to ensure continuous improvement and growth.
• Donor Engagement and Relationship Management
• Develop and maintain relationships with individual donors, corporate partners, and potential supporters.
• Support donor stewardship initiatives for all types of supporters, including individuals, corporate, major, and legacy donations, ensuring ongoing engagement, retention, and growth.
• Work with the Head of Fundraising to develop and implement donor journeys that encourage long-term support from individuals and ensure high-quality ongoing communication with potential and existing donors.
• Ensure all individual donations are processed efficiently and supporters are thanked in a timely manner, maintaining a positive relationship that leads to increased donor retention.

Digital Fundraising

• Assist in driving online fundraising initiatives, including managing crowdfunding efforts and coordinating social media appeals.
• Collaborate with the team to ensure the charity's website is updated with the latest fundraising activities and donation options, maintaining a dynamic and engaging online presence.

Trusts and foundations

• Support the Head of Fundraising with research and identification of grant opportunities relevant to WECare.
• Collaborate in preparing and submitting grant applications to trusts and foundations, including checking monitoring data, proofreading reports, and ensuring timely submission.
• Work with the team to implement corporate fundraising policies, ensuring that WECare can respond appropriately to fundraising approaches by companies.

Community Fundraising and Event Planning

• Collaborate with the Head of Fundraising and the team to create and implement a comprehensive Community Fundraising Strategy.
• Plan, organise, and execute a diverse range of fundraising events, including supporter dinners, challenge events like the Great North Run, charity walks, auctions, and community fairs.
• Expand local support networks in both Sri Lanka and the UK.
• Organise occasional engagement events for supporters, further strengthening relationships and encouraging continued financial support.
• Coordinate with volunteers and staff to ensure seamless event execution and the achievement of fundraising targets.
• Manage and steward Challenge event (Great North Run) fundraisers through the WhatsApp group chat, fostering a supportive and motivated network.
• Work closely with the broader team to develop a Volunteer Fundraising Strategy.

Data Management and Reporting

• Maintain accurate records of all fundraising activities, monitor income, and donor information on the charity database.
• Assist in developing and managing the new CRM system, including setting up and integrating a comprehensive database CRM platform and Mailchimp for effective donor communication and management.
• Ensure donor data is meticulously maintained, supporting the use of CRM tools to manage donor relationships effectively, including ensuring compliance with data protection regulations.
• Contribute to the refinement and thorough documentation of new digital processes such as the Sponsor a Dog (SPAD) programme, ensuring clear guidelines and streamlined operations across all initiatives.

Who We’re Looking For:
We’re looking for someone who’s not just passionate about our mission but also brings a can-do attitude and a bit of flair. You should be experienced in fundraising, event planning, and donor management, with a solid understanding of data protection regulations (we like to keep things safe and sound). You’re great with words, can whip up persuasive content in no time, and know your way around a CRM and platforms like Mailchimp.

But more than anything, we’re looking for someone who’s ready to roll up their sleeves, dive into the world of charity work, and make a real difference in the lives of street dogs around the world and the communities that care for them.

Skills and Experience:

• Excellent communication and administration skills.
• Experience in organising fundraising events.
• Experience working at a charity or other non-profit organisation.
• Experience in developing fundraising materials.
• Experience using a donor management database/CRM
• Experience in building strong and effective relationships with existing donors and potential supporters.
• Ability to write persuasive content to encourage support.
• High standard of computer literacy (Microsoft Word, Outlook, Excel, PowerPoint, databases).
• Understanding of fundraising from trusts and foundations.
• Understanding of data protection regulations.
• Competence using e-newsletter platforms (e.g. Mailchimp)

Personal Attributes:

• Passionate about the mission of WECare and committed to making a difference.
• Self-motivated, with a proactive approach to problem-solving.
• Strong interpersonal skills with a commitment to exceptional supporter care

Why Join Us?
You’ll be part of a passionate, dedicated team that knows how to work hard and have fun while doing it. Plus, you’ll be making a direct impact on the well-being of countless animals. What’s not to love?

If you’re ready to bring your fundraising skills to a cause that truly matters, we’d love to hear from you! Apply now and help us change the world—one paw at a time!

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.

Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.

We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings. 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Would you love to be part of a reimagined donor experience and stewardship team, breaking boundaries and trying new things to ensure every single supporter feels valued and inspired?

The University of Manchester's approach to donor engagement is changing. As Senior Donor Experience Officer for regular and major gifts, you'll be at the forefront of innovation, transforming the way donors experience and interact with the university.

Salary: £36,024 - £44,263, with progression up the band and potential to appoint across
Contract: 3 year fixed term to 2027 (potential for extension)
Hours: 35 full time, or reduced hours considered
Location: Hybrid, between home and University campus (2 days a week)
Benefits: Excellent, including enhanced university pension (approx. 14% employer contribution), 29 days holiday plus extra time off between Christmas and New Year
Culture: High performing, flexible, life and family-friendly

This role would suit a fundraising, communications or donor engagement specialist. You'll work collaboratively with Development colleagues and donors at all giving levels, deepening relationships and paving the way for future support.

About the University of Manchester
Right now is Manchester's time to shine. The University is currently in the planning phase of a major fundraising and volunteering campaign, with excitement building as the institution marks its 200^th anniversary this year.

Manchester people are different. They live and breathe their values of integrity, boldness, ambition and collaboration, sharing a pioneering spirit. You'll join a successful and supportive team with unrivalled learning opportunities, and a real sense of camaraderie and team spirit.

About this opportunity
You'll manage a sector-leading programme of creative and strategic donor experience activity, supporting both acquisition and retention goals.

Managing a small team (currently two Donor Experience Officers), you'll design and deliver multi-channel donor journeys for supporters giving to a variety of university priorities.

Together, you'll deliver a calendar of one-to-many, one-to-some and one-to-one touchpoints - ensuring that donors receive an inspiring experience commensurate to their level of gift.

About you
Because donor experience roles like this one as so special and unique in the North of England, maybe you haven't done this exact same role before. You might have experience of university donor relations, but you might also be a fundraising, philanthropy or individual giving specialist wanting to try something new. All is welcome here, providing you can demonstrate your passion and commitment to stewardship.

To apply, we'd love to see you showcasing capability and confidence in:

• Designing and delivering strategic donor experience activity, including communications, touchpoints, events and experiences.
• Project management: including project plans, mapping and coordinating stakeholders, and monitoring progress against milestones.
• Ability to facilitate and lead meetings, groups and committees.
• Proactivity, using creative thinking to find innovative and fresh solutions, and supporting others to do the same.
• A genuine belief in the world-changing power of higher education.

If you have a fearless personality, boundless optimism and the skills to open the door to new donor experiences, then we'd love you to hear from you.

Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.

Deadline: 9am on Friday 20^th September
Interviews w/c 30^th September

Please get in touch asap if you are interested, as we would love to begin conversations with interested candidates early where possible.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.