Supporter retention lead jobs in Manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with occasional travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
You’ll lead on the delivery of direct mail appeals, following the process through from concept ideation to data briefing, from sourcing impactful content, managing the print process, to the final appeal landing with supporters. Importantly, the appeals will be across a variety of channels in addition to direct mail, and you’ll be at the forefront of leading post campaign reviews.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You have experience delivering direct response marketing campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
-
Love building long-term supporter relationships
-
Enjoy taking ownership and seeing campaigns through end to end
-
Use insight and analysis to inform decisions and improve performance
-
Are organised and detail-focused
-
Value collaboration and shared success
-
Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
-
29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
-
Opportunity to buy and sell up to 5 days annual leave per year.
-
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
-
3 volunteer days per year to support the Help for Heroes community.
-
A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
-
Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st March 2026
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
The client requests no contact from agencies or media sales.
The Biochemical Society are seeking a Head of Sales and Licensing, on a 2-year Fixed Term contract on a part time basis (0.6 FTE), to support the Biochemical Society Publishing and Sales functions.
The Head of Sales and Licensing will lead in the delivery of commercial activities across the publishing function, ensuring delivery against key performance indicators, organisational strategic objectives and financial targets; while working collaboratively with the Publishing team to implement and deliver strategies across the Publishing revenue streams.
The post-holder will oversee the sales pipeline, reporting information to the PPL Board (quarterly basis minimum) to develop, maintain and increase recurring revenue streams, ensuring that revenue targets are met or exceeded, and perform long-term modelling and identifying new sales opportunities to support strategic decision making.
In this role, knowledge of market that could impact performance and income forecasts, pricing and retention of customers, and support ongoing collaboration to ensure content and commercial aspects are working together to drive growth in sales, usage and content opportunities..
Suitable candidates will have experience working collaboratively across organisational functions and external operations, knowledge of diverse and changing clientele needs and have excellent communication and negotiation skills.
For more information about the organisation, please visit our website.
Here is some information on our Benefits package.
Closing date: 27th February 2026
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Founded in 1911, we’ve been at the forefront of advancing molecular bioscience for over 100 years.



The client requests no contact from agencies or media sales.
Income and Engagement Specialist
Are you a senior engagement specialist or fundraising leader who can see the big picture and also knows how to make things work brilliantly day to day? Do you believe that great systems and smart data only matter if they help you build more meaningful relationships with real people?
At Mencap, we’re at a genuinely exciting point in our journey. Our new strategy, Mencap 2030, sets out a bold ambition for the future, and engaging and growing our supporter base is central to making it happen. We’ve made significant investment in our engagement capability, including a state-of-the-art CRM, alongside face-to-face fundraising and digital innovation.
We’re now looking for an experienced leader to step into a senior interim role, providing stability, leadership and momentum across our engagement activity during a period of transition.
This role will lead all of our mass fundraising and engagement activity, including Individual Giving, Legacies, Community & Events Fundraising, and Supporter Care. It is a senior, influential role shaping how supporters experience Mencap, how we grow income sustainably, and how we build long-term relationships rooted in trust and shared values.
As part of the interim remit, the role will also provide operational oversight and support to our High Value Relationships team, working closely with the interim Executive Director of Fundraising and other colleagues to ensure continuity, strong performance management and clear oversight of income and KPIs during this period.
You’ll bring strategic vision and clarity, alongside strong operational judgement. You’ll know how to turn insight into action, how to use data intelligently (without losing the human touch), and how to lead teams through change with confidence and care. You’ll be comfortable holding performance, using financial and KPI information to support delivery and decision-making.
Just as importantly, you’ll recognise that our supporters aren’t just numbers or segments – they’re individuals who care deeply about our work and want to feel connected to the difference they’re helping to make.
You’ll lead the place where Mencap’s fundraising brand, proposition, and voice really come to life, designing experiences, appeals, campaigns and supporter journeys that reflect the voices and lived experiences of people with a learning disability and show the world why our work matters.
This is a full‑time role (37.5 hours per week), offered on a 9‑month fixed‑term contract, with flexibility on location.
If you’re excited by the opportunity to step into a senior interim leadership role, make the most of significant investment, and guide large, complex fundraising and engagement functions through an important period of transition, we’d love to hear from you!
Apply now with an updated CV, applications close on 25th February, with interviews taking place shortly afterwards.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people. The Fundraising & Marketing Team at LGBT Foundation is a small yet collaborative group of professionals. They are dedicated to advancing the visibility and impact of the UK’s leading health and wellbeing charity. The team is responsible for implementing wide-ranging fundraising, communication, and marketing strategies. By leveraging various channels such as email marketing, the organisation’s website, video, social media, OOH advertising and traditional media, the team strives to support the national visibility, brand awareness, impact storytelling and income generation of the charity by attracting, engaging and stewarding a growing supporter base. LGBT Foundation’s Partnerships & Philanthropy Advisor will work with fundraising & marketing colleagues to deliver against strategic objectives and achieve in-year financial targets, significantly increasing income and support, specifically from corporates, individual giving (donations), legacies and fundraising events. In this role as a Partnerships & Philanthropy Advisor, corporate partnerships (attraction, engagement, and retention) will be a priority, ensuring members see the value in our offer.
You will also work with the Director of Fundraising & Marketing to shape four individual giving campaigns a year and two legacy awareness campaigns a year. The successful candidate will collaborate closely with the Marketing Manager to keep fundraising information on webpages and social channels active, ensuring regular promotion of charity challenges and shaping digital mobilisation efforts which will build the charity’s supporter base, attracting more new donors.
You will support regular reporting on performance towards financial targets, working closely with colleagues to reconcile income, ensure Salesforce records and reports are up-to-date and that integrations support automated data flows.
We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.
*Trans is an umbrella & inclusive term used to describe people whose gender identity differs from that which they were assigned at birth; including non-binary people, and those who partially or incompletely identify with their sex assigned at birth.
We celebrate and empower our diverse communities to realise their full potential, every day.
The client requests no contact from agencies or media sales.
Purpose of the Role
The Digital and Operational Lead will lead the development and day-to-day delivery of the eoa’s digital systems including our AMS and SSoT (iMIS) and member community platform (Thrive by Higher Logic), operational infrastructure, and working environment (office and WFH).
The role will ensure the smooth running of core business systems and services, embedding a data-driven, member-focused approach and supporting the delivery of our ambitious sector growth strategy.
Role Summary
- Contract: Permanent
- Hours: 37.5 hours per week
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £35,000
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of:N/A
Key Responsibilities
Systems, Technology, and Intelligence
- Lead the delivery, development, and optimisation of our digital infrastructure, including implementation of AI, liaising with suppliers and internal stakeholders to ensure business critical systems are maintained, secure, and future-proofed.
- Drive creation and delivery of seamless, engaging digital experiences that support member acquisition and retention, and generate measurable ROI.
- Ensure high digital adoption among staff and members while championing the use of iMIS (the eoa’s AMS) as a single source of truth.
- Ensure high quality data management practices and support teams in using data for business insight and decision-making.
Business Operations
- Lead on all office and work from home functions including service provision, maintenance, insurances, H&S, and contracts with suppliers and landlords representatives.
- Support delivery of our people and culture strategy.
- Oversee our people processes including recruitment, onboarding and offboarding, staff contracts, holiday and absence records.
- Maintain accurate documentation and ensure regular reviews of safety and operational processes.
Knowledge, Experience, and Attributes
- Confident using and maintaining digital platforms and systems (e.g. CRM, AMS, online communities, IT tools).
- Skilled in using digital tools, and in interest in implementing AI, to improve operational efficiency and UX.
- Data-literate, with experience supporting colleagues to use systems for data-led decision making.
- Experience in change management or embedding new systems or processes across an organisation.
- Confident in supplier and stakeholder coordination to deliver on agreed service levels.
- Experience in operations, office coordination, or systems support within a membership body, charity, association, or SME.
- Knowledge of people and culture practices in small teams.
- Knowledge of health and safety compliance in an office setting.
- Strong organisational and problem-solving skills, with an ability to prioritise and deliver against competing deadlines.
- Knowledge or interest of employee ownership and experience working in a purpose led organisation.
What Constitutes Success in This Role?
Success in this role will mean delivering high performing digital systems that enhance member experience, strengthen engagement, and enable growth through smarter use of data. Strong supplier relationships and effective cost management will demonstrate tangible impact. Day-to-day operations will run smoothly, with efficient support for hybrid working and the seamless delivery of core operational services.
Key outcomes for the role
- Outcome: The eoa office and WFH environment is well managed, safe, and compliant with the relevant legislation and standards.
- Measure: All compliance checks (e.g. risk and DSE assessments) completed on time and documented, with no compliance breaches.
- Outcome: High- performing and future-proof digital infrastructure. All core systems are integrated, meet user needs, are stable and secure.
- Measure: Resolution of critical issues within agreed SLAs; positive feedback from staff and key users in staff and member satisfaction surveys.
- Outcome: Member experience streamlined, engaging and user-friendly digital interactions with the eoa.
- Measure: Member satisfaction with digital services has an NPS of 40 in annual member survey; measurable improvement in digital engagement metrics.
- Outcome: New system functionality, updates or digital solutions are introduced on time, on budget, and with high adoption by staff and members.
- Measure: 100%+ internal adoption rate for new systems or features; post-implementation review shows on-time delivery and positive ROI or user feedback.
- Outcome: eoa uses accurate, timely data from a single source of truth to inform decisions and improve member services.
- Measure: All teams actively using iMIS data to report on KPIs or inform decision-making; data quality score (e.g. % of complete member profiles) reaches 85%.
- Outcome: Contracts with digital and operational suppliers deliver value, performance and are aligned with organisational priorities.
- Measure: Supplier contracts are delivering on time and budget, with at least 90% supplier performance rated satisfactory or above.
How to apply
To apply, please submit:
- A two-page CV
- And and one of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester w.c. 9 March 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.



The client requests no contact from agencies or media sales.
An ambitious humanitarian charity, established just two years ago, has already built an impressive £2.5m income base supported by an exceptional group of committed patrons. They are now seeking a Senior Fundraising Manager to refine, structure and scale their fundraising strategy for the next phase of growth.
Reporting to the Founder/Director, this is a strategic and hands-on leadership role with significant scope to shape direction and drive sustainable income growth.
- Remote (UK) | 1–3 days per month in London
- £2.5m annual income | Charity only 2 years old | Exceptional patron base
- Ideally available to start within 4 weeks
Key aspects of the role:
- Reviewing and refining the existing fundraising strategy and structure
- Leading multi-stream income generation (HNW, trusts & foundations, corporate, individual giving, community)
- Driving prospect research and developing tailored cultivation plans
- Strengthening stewardship and long-term donor retention
- Embedding fundraising within digital campaigns and advocacy activity
- Overseeing CRM selection/optimisation and improving data processes
- Managing a small team and volunteer fundraising support
- Delivering weekly reporting and performance analysis to senior leadership
They are looking for:
- Significant senior-level fundraising experience with a proven track record of income growth
- Experience across multiple income streams, particularly HNW and trusts
- Strong strategic planning combined with operational delivery
- CRM implementation or optimisation experience
- Confidence operating within an ambitious, founder-led organisation
Please note: CVs will be reviewed on a rolling basis, so early applications are strongly encouraged.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Programme Lead
Reporting to: Senior Programme Lead
Location: North West
Salary: £23,500
Contract: Permanent, term-time only, full-time
Annual Leave: 50 days paid holiday each year which must be taken during school holiday
“The facilitator is a friend and teacher mixed into one… she gets the reasoning from the teacher and the understanding bit from the friend.” - Power2 Rediscover Young Person
Power2 is a fast growing and energetic children and young people's charity that has supported 27,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme.
With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.
We are looking for new Programme Leads to deliver our programmes so that all children and young people, regardless of their needs, feel they belong and can prosper.
Our new Programme Leads will be trained to deliver all our programmes and will primarily work in schools to support young people, their families, and school staff to ensure that at-risk pupils make the most of their education and improve their life chances. Work will include 1:1 support based in a school or in the community and delivery of Power2’s group programmes. The successful candidates could be based in one school or travel between multiple schools.
The relationships you cultivate with the young people you work with are at the heart of our success – so recruiting the right people is paramount. Our facilitators work with significant autonomy and authority and must embrace responsibility and be accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower young people to develop self-esteem, become resilient and engage with school and their own future. They give each young person the time, the confidence and skills to engage with their education and their future life plans.
Successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.
Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us your achievements, irrespective of whether they are personal or work-related and how this has shaped you, including things you’ve learnt along the way.
We are specifically interested to hear from applicants who have lived experience of the issues we seek to address (childhood experience of having low family income, being disengaged with school and learning, experiencing poor wellbeing/mental health, being care-experienced, involved in gangs and violence). It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Please apply online with a CV and a personal statement. In your personal statement please describe how your skills and experience match the role description and provide your notice period. Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.
Diversity, Equality and Inclusion
Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.
Safeguarding
Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place. We may undertake an online search if you are shortlisted.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
Service Delivery Lead
We’re looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across the North West. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11343 Service Delivery Lead
Location: Home-based, North West. However, travel will be required as part of this role (may include team meetings or other work-related meetings including occasional overnight stays for training or national meetings)
Hours: Part-time, 21 hours per week
Salary: £30,780 per annum (FTE £51,300 per annum) (inner London weighting £2,370 per annum or outer London weighting £1,365 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 February 2026
Interview Date: 17 March 2026 and 20 March 2026
The Role
The successful candidate will guide and inspire the North West teams towards a future where stroke survivors and their loved ones are supported to live their best lives after stroke
Key responsibilities include:
- Relationship Manager - Contribute to service retention, development, locality income and services.
- Team Leader - Coach and lead your team, supporting them to deliver and develop.
- Contract Manager - Ensure the quality of commissioned contracts in the locality.
- Service Quality Developer - Deliver an oversight and understanding of each service in relation to resource, value, service specification, quality of delivery produced in order to support teams to identify issues and blockages and enhance service quality.
- Negotiator - Represent the organisation in a professional and authentic manner articulating the needs of stroke survivors and the value our services bring.
- System Influencer - Represent the organisation in a professional and authentic manner challenging the external health and social care systems where necessary and acting as a critical friend to improve the experience of people across the whole stroke pathway.
- Insight Gatherer and Sharer - Prepare information with leadership colleagues around organisational key messaging to take to external meetings. You will share insight from meetings externally and internally with key colleagues to shape policy and work plans.
- Connector - Communicate and share relevant information on service delivery in our locality with leadership colleagues to enable us to discuss and update our locality plan and priorities.
About You
You will have a proven record of:
- Management experience in relation to service delivery
- Experience of working in partnership with other organisations, ideally in health and social care/the NHS
- Experience of leading high performing teams with paid staff and volunteers and experiencing in growing and developing staff, volunteers and teams.
- Excellent communication skills
- Ability to effectively balance a number of competing priorities, an agile and flexible approach to workload, and balanced decision making skills
This role requires travel across and within the North West locality. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Please note that only shortlisted applicants will be notified.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts.
You may have experience in areas such as Service Delivery, Service Delivery Manager, Service Delivery Lead, Service Manager, Service Officer, Service Delivery Officer, Health Service, Social Care, NHS. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1MM Programmes Administrator (Operations & Delivery)
Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region
Contract: 6 months (continuing subject to funding)
Hours: 37.5 per week
Salary: £25,000 (pro rata)
Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)
About Us
We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.
About the Role
This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.
If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.
What You’ll Be Doing
- Coordinating training workshops and events for mentors and staff
- Supporting mentor recruitment, onboarding, and engagement
- Managing programme communications and bulletins via Brevo
- Administering DocuSign and maintaining accurate records
- Tracking and monitoring DBS checks and suitability processes
- Managing delivery, safeguarding, and enquiries inboxes
- Providing admin support across regions, including mentor engagement
- Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR
What We’re Looking For
You’ll be someone who is:
- Passionate about improving outcomes for young people aged 14–25
- Highly organised, detail-focused, and comfortable juggling priorities
- Experienced in event administration
- Confident using digital systems and learning new tools
- 2 years experience in HR and general administration, operations, or programme support
- Calm, professional, and confident handling sensitive information
- Proactive, adaptable, and happy supporting across teams and regions
- Committed to safeguarding and safer recruitment practices
Why Join Us?
- Be part of a mission-driven organisation making real impact
- Play a vital role in safe, high-quality mentoring delivery
- Work with a supportive, values-led team
- Opportunities to learn, grow, and shape better systems
How to Apply
To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.
️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.
To transform our society by connecting one million young people with one million opportunities.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Business Development Officer to be an integral part of a team which aims to both maximise corporate income and take Chapter One into new regions across the UK.
Reporting to our Business Development Manager (BDM), but also working closely with our Corporate Partnerships Team, you’ll help them to deliver our annual volunteer targets. This will involve prospect research and engagement, presentations, networking, pipeline management and lead conversion.
This role within Chapter One is an opportunity for an early career professional or someone looking for a career change to hone their business development and sales skills in a dynamic, fast-growing charity which is flexible and agile.
Key Responsibilities
Corporate Partner Recruitment
-
With support from the BDM, proactively ‘sell’ Chapter One programmes to potential new corporate partners to achieve annual new partner/volunteer targets
-
Use LinkedIn Sales Navigator and other relevant platforms to identify, research and contact potential new corporate partners
-
Prepare and tailor communications for prospective new partners, including research on their CSR/social value strategy and its alignment with Chapter One’s mission and regional presence
-
Ensure the prospective new partner pipeline is proactively managed on our Salesforce CRM and work with the BDM to automate the pipeline process where appropriate.
-
Identify opportunities for regional expansion and support the BDM to secure commitments in line with launch timetables
-
Identify opportunities for expansion in specific sectors or in relation to specific initiatives.
-
Post on LinkedIn and develop a network of CSR and Social Value managers and relevant organisations
-
Research relevant intermediaries, local authorities and groups with which Chapter One could build ‘broker’ relationships
-
Keep up to date with developments in CSR/ESG/Social Value and employer-led volunteering
-
Research relevant events and conferences that Chapter One team could attend to network and/or speak
-
Ensure Chapter One information on external volunteering and matchmaking platforms is kept up-to-date
Account Management
-
Lead the account management of a portfolio of corporate partners (approx. 10–15), delivering against retention, growth, and income targets through regular reviews and proactive relationship building.
-
Plan and deliver partnership meetings, volunteer recruitment sessions, and tailored communications aligned to each partner’s CSR strategy and Chapter One’s mission.
-
Collaborate with the Corporate Partnerships Team and internal teams to produce high-quality reports, pitches, onboarding experiences, and promotional materials for partners and volunteers.
-
Ensure accurate partner administration, including CRM record-keeping (Salesforce), invoicing coordination, and general account management processes.
General
-
Oversee, maintain and develop business development processes, including use of Salesforce CRM and exchange of information with the Corporate Partnerships Team
-
Conduct administrative duties as required to support the Business Development Manager
-
Attend online and in person meetings, conferences and events to represent Chapter One, talk about its work and recruit partners.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
-
A commitment to Chapter One’s mission and values.
-
Experience of business development of Corporate Partnerships in a charity or B-2-B environment
-
An ability to create compelling written pitches, ensuring messaging and brand are consistent
-
Outstanding presentation skills, with the ability to excite and inspire an audience
-
Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
-
Excellent organisational skills and attention to detail
-
An understanding of CSR/social value and employee engagement/volunteering and/or a commitment to learning more about social value and how it’s interpreted by businesses
-
An understanding of social media platforms, particularly LinkedIn.
-
Able to take personal accountability for own workload and for delivery of targets
-
A ‘can do’ and flexible approach with an ability adapt to changing priorities
-
Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data
-
Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, Mailchimp, PowerPoint and more.
You’ll be more successful in the role if you have:
-
Experience of using social media to develop business relationships
-
Experience of achieving annual sales targets
-
A background in CSR or social value
Interview Dates
First Round: Week commencing 9th March
Second Round: Week commencing 16th March
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should include:
Your relevant experience, including clear examples.
Tell us about a partnership that you have initiated or developed and what you did to make it succeed.
Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. Please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Chief Executive - Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, either full-time basis (37 hours per week) or part-time (30 hours per week). We are happy to discuss flexible working arrangements for part-time hours, including how these are worked across the working week.
Are you an innovative leader who will put communities and social justice at the heart of transforming how health and social care is delivered in Dorset and the south of England?
Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.
As our new Chief Executive, you will collaborate with a dedicated Board and a strong, highly motivated team focusing on the following key areas of responsibility:
- Strategic leadership: Define an ambitious, values-led strategy and deliver it, securing long-term impact alongside sustainable financial growth.
- Values leadership: Place Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them through visible leadership.
- Growth & income diversification: Lead business development to diversify income streams, winning commissioned contracts and developing social-enterprise opportunities to reduce reliance on public commissioning.
- Partnerships & advocacy: Strengthen and sustain senior-level relationships across the NHS, local authorities, commissioners and the voluntary sector; represent Help & Care across systems, media and stakeholder networks.
- Service quality & impact: Embed rigorous monitoring and evaluation so outcome evidence drives commissioning decisions, improves financial performance and enhances the organisation’s reputation.
- People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce, focused on talent development, wellbeing and accountability.
- Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery or sustainability plans as required, and ensure robust risk, compliance and governance arrangements.
Who you are:
- An experienced CEO or senior director from complex, multi-service health, social care or community organisations, with experience of developing and delivering multi-agency contracts.
- Proven track record of securing commissioned contracts, leading tendering and contract oversight, and developing income diversification, including social-enterprise opportunities.
- Comfortable driving strategic transformation and financial sustainability, with demonstrable expertise in strategic financial management.
- A values-led, collaborative and visible leader with high emotional intelligence and resilience, committed to social justice, person-centred practice and co-production; an effective public representative and mentor.
Why Help & Care?
- Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
- Shape an organisation poised for growth and greater regional influence.
- Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence
Closing date for applications: 9am, Monday 23rd February 2026. Interviews and assessments on 3rd, 4th and 5th March.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a creative and data-driven Product Marketing and Engagement Manager to strengthen how schools and staff connect with our products, particularly the Boxall Profile® Online and our wider nurture-based professional learning and recognition product offerings.
You’ll lead campaigns and engagement strategies that grow adoption and retention across our user base, working closely with product managers, the communications team, and partners. This role sits at the heart of translating our mission into action and helping schools see, use, and value nurtureuk’s evidence-based tools.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
Reporting to the Director of Products and Services, you’ll take ownership of developing and delivering marketing and engagement strategies that strengthen our product portfolio and deepen relationships with our customers.
You’ll work closely with Product Managers and the External Relations team to plan and deliver targeted campaigns, design engaging content, and improve how our products are positioned, experienced, and valued by schools and practitioners.
Your main duties will be in five main areas:
- Designing and delivering regular marketing activity and campaigns
- Product positioning and messaging
- Content and collateral development
- Designing and delivering email and other engagement activity for existing and new customers
- Customer engagement and retention
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
About the eoa (Employee Ownership Association)
Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity.
We believe the UK can reach 10,000 employee owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape. But achieving this relies on bold, strategic, values-led leadership across our community.
The eoa exists to build and connect that community: a network of more than 850 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership.
Purpose of the Role
The Finance Manager leads the eoa’s finances to ensure the businesses resources are used effectively, efficiently, and sustainably.
You will develop robust financial systems, reporting, and analysis to provide insight and assurance to the SLT and Board, playing a central role in safeguarding the eoa’s financial health and enabling its strategic goals to be achieved.
Role Summary
- Contract: Permanent
- Hours: 22.5 hours per week, working pattern to be agreed with successful candidate
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £45,000 (£27,000 pro rata) p/a
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of: Finance and Business Support Administrator
Key Responsibilities
- Lead the development and delivery of the organisation’s financial strategy, ensuring it underpins and enables operational delivery.
- Manage the annual budget-setting process, working closely with colleagues to align budgets with strategic priorities.
- Manage day-to-day financial operations, including financial accounting, membership renewals, bank account management, cash flow monitoring, credit control, payments, and function oversight.
- Take responsibility for accurate and timely payroll and pension delivery, working in partnership with an external provider.
- Prepare and reconcile monthly, and year-end accounts, ensuring accuracy, compliance, and robust controls.
- Produce accurate, timely financial forecasts, management accounts and financial analysis to support operational and strategic decisions.
- Ensure compliance with statutory requirements including tax (VAT, PAYE, Corporation Tax) and financial reporting obligations.
- Maintain strong internal controls and risk management processes, safeguarding the organisation’s financial health.
- Act as a signatory on company bank accounts, ensuring appropriate authorisation and governance arrangements are in place.
- Lead the ongoing development and improvement of finance processes and systems, and automations to drive efficiency and effectiveness.
Knowledge, Experience, and Attributes
- Degree-level education and either ACCA, CIMA, or ACA qualification.
- Proven track record in budgeting, forecasting, cash flow management, and delivering accurate management accounts and financial analysis.
- Experience of working for or preparing SME accounts, managing audits, risk, and internal controls, with a focus on continuous improvement of systems and processes.
- Strategic thinker who can translate complex financial data into clear, actionable insight for senior leaders and the Board.
- Highly organised, proactive, and solution-focused, with excellent communication and stakeholder management skills.
- Collaborative, adaptable, and professional, demonstrating integrity and sound judgment in all financial matters.
What Constitutes Success in This Role?
Success in this role means the eoa has reliable, efficient, and well-governed financial operations that underpin all aspects of the business. You will ensure day-to-day finance processes are accurate and timely, cash flow and budgets are effectively managed, and statutory obligations are met with confidence. By providing clear analysis and insight, you will support the SLT and Board in making informed decisions, drive improvements in systems and reporting, and enable the eoa to achieve its strategic priorities.
Key outcomes for the role Measures
- Outcome: The eoa maintains accurate, timely, and insightful financial reporting and analysis to support decision-making.
Measure: Accurate monthly management accounts and forecasts delivered on time. Rolling forecasts and scenario analyses updated regularly. - Outcome: Budgets are aligned with strategic priorities and financial resources are optimally managed.
Measure: Budgets prepared and approved within agreed timelines. Variance between budgeted and actual expenditure monitored and reported. Cash flow maintained within agreed thresholds. - Outcome: Statutory, regulatory, and internal governance requirements are met and risks are effectively managed.
Measure: All statutory filings (tax, Companies House, pensions) submitted accurately and on time. External audit completed with no significant issues. Internal controls and risk management processes maintained and reviewed annually. - Outcome: Financial systems and processes support operational efficiency and organisational growth.
Measure: Transaction processing, reconciliations, and payroll delivered accurately and on schedule. Improvements in process efficiency implemented. - Outcome: Finance contributes proactively to strategic decision-making and organisational development.
Measure: Financial insight and recommendations consistently inform senior leadership decisions. Evidence of finance-led initiatives driving cost efficiency or strategic impact. - Outcome: Finance function evolves to meet organisational needs and supports a culture of improvement.
Measure: New or updated systems, processes, or reporting tools implemented successfully. Finance function demonstrates improved efficiency, effectiveness, or scalability over time.
How to apply
To apply, please submit:
- A two-page CV
- And ane of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester w.c. 9 March 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Home-based, delivering sessions in schools and farms across Essex and surrounding areas
Contract: Self-employed, renewable subject to annual review
Start: Delivery from February 2026
This vacancy is recruited on a rolling basis and may close early if a suitable candidate is appointed, so early application is encouraged. Previous applicants need not apply.
We’re looking for a passionate and confident Food and Farm Discovery Coordinator to inspire primary-aged children through hands-on food, farming and countryside learning. You’ll deliver engaging cooking, gardening and farm visit experiences, working closely with schools, farmers and food producers - particularly in areas of disadvantage.
What you’ll do
- Deliver Farm Discovery Days and the Food Discovery programme in schools
- Plan and lead farm visits, cooking and gardening sessions
- Build and maintain strong relationships with schools and farm hosts
- Manage session planning, equipment, health & safety and safeguarding
- Work independently as part of a supportive national team
Time commitment & pay
- Around 80–90 paid days per year (seasonal variation)
- £171.48/day for Food Discovery delivery
- £163.77/day for Farm Discovery delivery
- Plus expenses and mileage (45p per mile)
- Estimated annual earnings: £14,000–£15,000, with potential to grow
You’ll need
- Experience working with primary-age children and schools
- Confidence delivering hands-on cooking, gardening and outdoor learning
- Enthusiasm for food, farming and the countryside
- Strong communication, organisation and relationship-building skills
- Full UK driving licence, access to a car, and suitable IT setup
The client requests no contact from agencies or media sales.


