Supporter service assistant volunteer roles in birmingham

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Location: Worldwide

Term: Voluntary – Unpaid (reasonable travel expenses can be claimed)

Closing date: 31st July 2025

Inspired by the Islamic faith and guided by our values, we envisage a caring world where communities are empowered, social obligations are fulfilled, and people respond as one to the suffering of others.

We provide lasting routes out of poverty, empowering people to transform their lives and serving all communities without prejudice.

As an independent faith-based humanitarian and development organisation, Islamic Relief Worldwide (IRW) has been serving humanity for 41 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for the three billion people still living in poverty.

Since we were founded in 1984, Islamic Relief has grown into one of the world’s largest relief and development charities, touching the lives of over 120 million people.

Islamic Relief Worldwide (IRW) is seeking to appoint 1 (one) individual to join our International General Assembly (IGA).

Following appointment to the IGA, independent members are eligible for nomination to the BoT after 1 year as an IGA independent member.

Appointments on the BoT are for a 4-year term limit.

The IGA is the highest body of the new Islamic Relief Worldwide governance structure and consists mainly of representatives elected by Islamic Relief family members across five continents, creating a body that is truly globally representative.  It is from the IGA that IRW draws its trustees.

We would like to hear from exceptional applicants with considerable experience and specialist knowledge in a range of professional backgrounds: law, accountancy, audit, humanitarian programming, PR/communications, marketing or fundraising, IT, charity financial policy and strategy, shariah compliance. Those selected will play a vital role in IRW’s strategic work and in helping us respond to key challenges.

As a member of the IGA, it is expected you will be fully committed to the organisational objectives of IRW, sharing our vision, mission and values.  You will be expected to attend meetings and be willing to devote the necessary time and effort to the role and to act in the best interest of IRW’s work and its rightsholders.

The Role

Key responsibilities:

• Participate in the oversight of  the organisation in accordance with its statutory obligations, making sure that IRW satisfies its regulatory and legal requirements as a charity
• Act in a manner which supports the organisation in meeting aims and objectives as set out in IRW governing documents, and in ensuring IRW long-term security
• Focus on strategic planning and governance when setting IRW priorities and objectives
• Participate in the approval of annual plans, strategies and budgets

• Support the financial stability of the charity and contribute to its effective and efficient administration, reviewing and approving financial strategies and monitoring income and expenditure, to ensure the organisation is in good financial health
• Promote IRW’s vision, mission and values and demonstrate IRW’s values in all of the IGA’s work.

About You

We are seeking exceptional candidates with a breadth of leadership experience who can enhance the strategic development of IRW and have the following skills and qualities:

• A deep commitment and passion for IRW’s faith inspired values, vision and mission
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship  
• Considerable professional experience and specialist knowledge in one or more of the following – law, accountancy, audit, humanitarian programming, PR/communications, marketing or fundraising, IT, charity financial policy and strategy, shariah compliance
• Strategic vision and critical thinking skills
• Skills in problem solving and conflict resolution
• Legislative and operating framework for charities/voluntary and community sector organisations, especially an understanding of Charity Commission requirements
• A good understanding of the context IRW operates within
• Excellent communication and interpersonal skills; enjoys teamwork
• Willing to be an ambassador for IRW
• Demonstrates past public conduct, statements and behaviour that are in line with IRW’s values and expectations of the role

If you are interested in these roles, please review the information pack before applying.

How to apply:

To make your application for the IGA position, please visit the link for instructions.

The deadline for applications is: 31st July 2025.

PLEASE NOTE: Only shortlisted candidates will be contacted. Applications without a cover letter will not be accepted.

Pre-appointment checks:

Any appointment with Islamic Relief will be subject to the following checks:

• Enhanced screening clearance
• Receipt of satisfactory references including the Inter-Agency Misconduct Scheme Reference
• DBS (Disclosure and Barring Service) check
• Personal social media review

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

The term will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from every applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

At Equality Starts at Home (ESAH) we’re looking for someone who is passionate about equality, diversity, and inclusion to be our CEO to make equality at home a reality for all.  This role will be supported by and be able to draw on the extensive and diverse experience of our Trustees and Strategic Advisors who have a depth of experience across a diversity of disciplines and industries.

We are looking for a self-driven, dynamic, and hands-on individual who is looking to gain invaluable experience supporting ESAH scale and grow as a charity.

You’ll be joining a dedicated team or Trustees and Strategic Advisors who love what they do and are driven to make a difference. If you share our values and feel that you can make a positive impact, we’d love to hear from you! To learn more about the team you’ll be joining, click here to learn more!  

Details:

• Location: Remote
• Duration: 15 – 20 hours/week
• Start Date: ASAP
• Contract: 1 year contract (renewable)
• Salary: Initially voluntary, with future pay based on successful fundraising 

What you’ll do:

• Develop and execute a fit for purpose fundraising plan
• Develop and execute ESAH’s priorities/strategies to raise awareness and drive change, including ensuring we have a ‘harmonized’ voice as an organization
• Foster and strengthen relationships with likeminded individuals/organizations to drive awareness and change
• Represent ESAH publicly, advocating for gender equality and raising ESAH’s profile.
• Manage budgets and ensure financial sustainability.

 What you’ll gain:

• Hands-on experience working in the charity sector with a scale up organization
• Expanding your network through leveraging the existing ESAH Network/brand name
• Experience working with a team of Trustees/Strategic Advisors who are leaders in their respective disciplines/industries
• Fundraising and marketing experience
• Governance and BOD reporting to an experienced group of Trustees

 What we’re looking for

• A self driven individual with high energy to shape ESAH’s path forward
• A passion for gender equality, especially within the home and an understanding of challenges related to gender equality. 
• Experience in building and maintaining relationships with a wide range of people.
• Great communication and public speaking skills.

Want to know more?

To learn more about ESAH check out our website, or feel free to reach out to Drake Peabody for an informal chat about the role. 

To Apply: 

Please send a copy of your CV and a short support statement (~100 – 200 words) by Friday July 18. Applications will be reviewed on a rolling basis. We encourage applications from anyone who shares our values and beliefs to apply! 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

This is an exciting opportunity to delve into the world of social media, using social media platforms to enhance the online presence of Shelter Birmingham. You’ll be providing information, promoting our services, and increasing engagement with local and national campaigns. This role gives you the chance to volunteer across diverse and friendly teams, gain valuable experience in online communications, and put your own creative stamp onto projects. 

This is a great opportunity for someone looking to develop skills and experience within social media and who has an interest in social welfare. This may include personal experience of bad housing or homelessness which will enrich your knowledge, empathy, and authenticity within the role. 

Suggested time commitment:        

Location: This a flexible role, that can be undertaken from home or the office at times to suit you. During planned events, we may need a visible presence, but this will be arranged in advance. 

Supervised by: Volunteer coordinator

Why volunteer with Shelter? 

A home is a fundamental human right, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, unsuitable housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now. Together with individuals, in communities and across society, we will lead the way for a safe home for all. But we need your help to do it. 

Main Tasks can include: 

• Establishing and/or maintaining active social media accounts.

• Researching and creating creative content for different social media channels, starting with Twitter and Instagram, with view to expansion (you will have the opportunity to shape the role as you develop). 

• Helping to develop social media communication plans for sharing information that can help and support the local community.

• Liaising with the team in the Birmingham hub including to plan and promote national and local Shelter campaigns. 

• Identifying current news and issues affecting people locally around housing and benefits 

• Identifying target audiences and being up to date with current trends. 

• Attending events organised by Shelter Birmingham to provide updates on social media and making reels for Instagram going live on our Instagram account during live events. 

Skills and Experiences Required: 

• Confident in using technology. 

• Be familiar with some of the social media platforms and if needed learn how to use others use of various social media platforms including Twitter, LinkedIn, Facebook, Tik Tok and Instagram. 

• Good communication skills. 

• A flexible and organised approach. 

• Creative. 

• Ability to write about relevant issues in an informed and non-bias manner. 

• Willingness to follow Shelter’s policies, including Volunteering, Safeguarding, Data Protection and Health & Safety. 

Induction, Learning and Development: 

To enable you to take part in this opportunity, Shelter will: 

• Provide you with a Volunteer Handbook and all Policies and Procedures. 

• Provide learning on topics including Safeguarding, Health and Safety and Data Protection. 

• Provide an induction to the role and other relevant training. 

• Reimburse "out of pocket" expenses in line with Shelter's volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Being part of Shelter’s Fight for Home. 

• Gaining valuable skills and experience and confidence that may be beneficial for future volunteering or employment opportunities. 

• Learning more about social media by volunteering alongside the social media team, including how to support a campaign using social media platforms. 

• Being part of a great team. 

• Learning about housing and homelessness issues