Supporter service assistant volunteer roles in birmingham

Glow Walk returns for 2025, our shiniest event! Participants don their brightest gear, fairy lights and glow sticks and take on our 5km course in aid of Acorns. 

This event is accessible to all and there’s loads of extra fun in the event village.

Volunteer with us at Acorns Glow Walk 2025 on Saturday 25th October.

At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £11 million a year to run our care services.

What's involved?

We are looking for volunteers who can support with;

• Event set-up
• Course marshals
• Event village volunteers (tombola, merch stand, hook-a-duck, coconut shy etc.)
• Event pack-down
• Mascot (Alex the Acorn or others)

How much time will it take?

5pm-10pm (any hours between these times is fine and times are role dependent)

Why volunteer at Acorns?

• To help a local charity and make a difference in your community
• Connect with likeminded people and make new friends
• Learn new skills to boost your CV
• Opportunities to progress to other roles
• Access to free online training courses
• Retail discounts
• Participation in our volunteer recognition schemes and rewards

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Leamington Spa, Warwick and Kenilworth Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

We’re looking for a creative, organised Communications Volunteer to power Europia’s digital presence. You’ll help plan, create, and schedule content, keep our tone of voice consistent, and grow engagement across our community - all while building a stand-out portfolio of real campaigns.

Key Responsibilities

• Design Creation: Produce high-quality graphics for print and digital: posters, flyers, social posts, event materials.

• Brand Consistency:  Ensure designs follow Europia’s brand guidelines (colours, fonts, style, accessibility).

• Social Media Assets: Create engaging visuals tailored for Facebook, Instagram, X (Twitter), and LinkedIn.

• Event Support: Design promotional materials and on-site signage for events, exhibitions, and campaigns.

• Collaboration: Work with staff and volunteers to understand needs and translate them into clear visual concepts.

• Adaptation of Content: Edit and adapt existing designs for different formats/sizes (e.g., square, stories, A4/A5).

• Creativity & Ideas: Contribute fresh ideas to enhance Europia’s visual presence and campaign impact.

Qualifications & Skills

• Graphic design in Canva (required).

• Understanding of brand guidelines and accessible design.

• Confident writing for web/social; clear, inclusive language.

• Helpful: Meta Business Suite/Buffer, Mailchimp; basic CMS (e.g., WordPress).

• Basic photo/video editing (desirable but not required).

• Organised, reliable, collaborative; respectful of confidentiality.

Benefits

• Build a portfolio of real-world comms and design work.

• Training, supervision, and supportive feedback.

• Travel expenses covered for agreed in-person activities.

• See your work make a visible impact by amplifying vital community services.

Are you a social media whiz?

Can you take a successful brand and make it sparkle?

Do you have 3-5 hours a week to give to a charity supporting SEND families?

As a social media volunteer you will be managing and creating content for the charity's social media platforms, monitoring performance and establishing and maintaining active social media accounts.

What will you be doing?

• Creating and managing daily posts across all social media platforms e.g. Facebook, Instagram, Twitter and LinkedIn.
• Advertising our services, webinars and other events in order to reach more families in need of the support we offer.
• Working in conjunction with the Operations Manager, develop new, engaging content to increase interest, improve our presence, attract followers and drive growth.
• Create posts for the organisations needs as and when needed.

What are we looking for?

• Clear understanding of social media platforms.
• Good written and verbal communication skills.
• Highly motivated, enthusiastic and a positive can-do attitude.
• Knowledge of marketing and public relations is desirable.
• Creativity and experience with Canva for content design is also desirable.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.

What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
•  A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

Do you enjoy outdoor spaces, flowers and nature? Can you appreciate the beauty of a well-maintained garden and enjoy taking care of it?

We’re looking for volunteer gardeners to help us maintain our gardens in our Birmingham hospice.

At Acorns we provide care and support for life limited or life threatened children and their families. We have three hospices in the West Midlands, which provide a happy homely environment where children can experience all kinds of great activities, meet new friends or relax and enjoy some quiet time.

As a volunteer, you’ll get involved in a variety of hands-on tasks such as planting, weeding, path clearing, sweeping, and general garden maintenance. It's a rewarding way to contribute to our hospice community while enjoying nature and staying active.

We are especially looking for help on Mondays and Thursdays, but we’re also open to flexible hours and days to suit your availability.

Am i right for the role

We are currently seeking volunteers with relevant experience in gardening or outdoor maintenance, as their skills and knowledge will be invaluable in helping us care for and maintain our garden to a high standard

Why volunteer at Acorns?

• Achieve a sense of wellbeing that you are helping your local community
• To connect with like-minded people and make new friends
• To enhance your CV by learning new skills and gain valuable experience
• We’ll give you a reference for future work or volunteering
• You’ll get Invites to social events and participation in our volunteer recognition schemes and awards
• You’ll receive free mandatory and role specific training

Full training will be provided.

Our recruitment process includes attending interview, obtaining two suitable references and a clear DBS check (instigated by Acorns)