Supporter service manager jobs in norwich, greater london
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team.
You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents.
- Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties.
- Contractor & Partner Coordination: Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery.
- Major Works Oversight: Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders.
- Procurement & Quotations: Source quotes for various property works including landscaping, renewals, and structural repairs.
- Regulatory Compliance: Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals.
- Resident Engagement: Conduct satisfaction surveys and manage complaints to ensure service quality and fairness.
- Health & Safety & Safeguarding: Ensure resident safety during works, working closely with housing teams.
- Contractor Meetings: Organise and document meetings with contractors and consultants, ensuring follow-up on action plans.
- Transition Management: Support the shift from reactive to planned maintenance while maintaining service continuity.
- Data & Systems Management: Maintain accurate records, update housing systems, and ensure compliance documentation is complete.
- Financial Processing: Manage payments, invoices, and accounting processes in collaboration with Finance.
- Substantial experience of working within a Housing and/or Property Services environment
- Experience in Asset Management
- Knowledge of building construction and preventative maintenance
- Experience in delivering a customer-focused service
- Experience of providing support to residents/tenants
- Genuine skills in engagement and communication, including negotiation and persuasion.
- IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms
- Good communication, negotiation and liaison skills
- Attention to detail, ability to follow defined processes and procedures, and good record keeping.
What we offer
Your Salary
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Please note: You must have the right to work in the UK to be considered for the role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
CFG offers organisational/b2b membership to charities to benefit their charity finance teams, and corporate partner membership to selected organisations who work within the charity sector.
As Head of Membership, you will be responsible for developing and implementing CFG’s charity and corporate membership recruitment and retention strategy. You will have a ‘digital first’ mindset, and can ensure data, systems and processes are developed to meet organisational goals.
We are seeking someone who is a membership expert, has proven business development skills, is comfortable with attaining large financial and commercial targets, is hands-on, and is able to analyse data and draw insights from macro and microenvironments, in order to build a strong engagement and retention strategy. You are able to strike a superb balance between commercial acumen and member service provision, so that our offerings are tailored, sustainable and effective.
A natural leader, you will guide the charity membership and corporate member teams and share expertise and knowledge with colleagues across the organisation. You will be a people person, a strong networker comfortable addressing members at events, and have the ability to influence, negotiate and be at ease liaising with senior executives and Board of Trustees.
In short, we're looking for a business development and membership recruitment and retention expert, to help us build our existing membership and increase engagement with our current members. We hope that's you!
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV and cover letter. The deadline for applications is Midday on Tuesday 7th October, and shortlisting will take place that week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
- An extra three days' leave for the office Christmas closure.
- Wellbeing week closures
- Time off for personal health appointments.
- Hybrid and remote flexible working options.
- Four paid volunteering days every year.
- A generous flexitime policy that allows employees to create a good work-life balance.
- Access to eye care vouchers and contribution to the cost of new glasses.
- Health cash plan via HSF
- Enhanced sick pay, as well as enhanced parental and adoption leave policies
- Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
- Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
- Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the CfA funding, we have an exciting opportunity for a Finance Officer to join GSF. This is a part-time role, based remotely within the UK.
Location: Remote (UK-based)
Contract: Part-time, 2.5 days per week
Salary: £35k per annum pro rata
About Us
Gulab Sorkh Foundation (GSF) is an independent charity supporting former members of the Afghan security forces and their families, who have come to the UK under the Government’s Afghan Relocation and Assistance Policy (ARAP). Our mission is to help these individuals rebuild their lives, access support, and integrate fully into British society.
We have recently been awarded new funding under the Communities for Afghans (CfA) Phase 2 programme. This funding allows us to expand our work supporting Afghan families through Sponsor Groups, which is why we are growing our team to ensure we can provide high-quality support to all participants.
About the Role
You will manage all financial aspects of the CfA programme, including budgets, payments, grant compliance, and financial reporting. You will work closely with Sponsor Groups to process payments, provide guidance on grant rules, and ensure all financial activity follows strict compliance and fraud control procedures.
We are looking for someone who is meticulous, trustworthy, and experienced in managing grant-funded programmes.
Please see attached document for full Person Specification.
How to Apply
Please upload a CV and cover letter by the closing date.
In your cover letter, you must explain how you meet every one of the essential criteria in the person specification. Applications that do not address the essential criteria may not be considered.
Gulab Sorkh Foundation (GSF) supports a diverse range of beneficiaries within the Afghan armed forces community. We know that diversity within our team strengthens our work, and we are proud to be an equal opportunities employer. We welcome applications from all backgrounds, perspectives, and experiences, especially those with lived experience of immigration.
Research shows that some people do not apply unless they meet 100% of the criteria. If this is you, please consider applying anyway, your skills and perspective could be exactly what we need.
A Disclosure and Barring Service (DBS) check will be required for successful candidates. We cannot sponsor visas, so all applicants must have the right to work in the UK.
We may close the vacancy early if we receive enough strong applications.
The client requests no contact from agencies or media sales.
High Trees Community Development Trust is seeking an experienced and dynamic Head of Community Action to join our senior management team and lead one of our core service areas.
This is an exciting and important role within our work, continually shaped by the needs and priorities of the communities we work alongside. While the focus of our Community Action service evolves year on year, it always centres on social action, capacity building, and strengthening community voice.
This coming year will see this work expand rapidly, following High Trees’ successful bid to deliver the local authority contract for capacity building support to voluntary and community sector (VCS) organisations across Lambeth. We are particularly keen to hear from candidates with experience in this area – although more important are the leadership, skills and aptitude to successfully oversee the delivery of this vital workstream. The service also plays a central role in driving forward social action within our flagship partnerships, including Building Young Brixton, the Lambeth Peer Action Collective, and the Lambeth Community Research Network – helping to ensure communities take a leading role in action linked to research and advocacy.
The Head of Community Action leads on a diverse range of areas, which shift each year in response to community needs and opportunities to strengthen civic voice and local infrastructures. In recent years, this has included supporting residents to lead community organising campaigns to improve the built environment, coordinating digital inclusion initiatives during the Covid-19 pandemic, capacity building Tenants and Residents Associations and supporting the creation of local neighbourhood plans that put residents’ voices at the centre of decision-making.
As part of High Trees’ senior management team, the Head of Community Action will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees – keeping our practice responsive, collaborative, and always led by community need.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Community Action, you will:
- Lead and inspire our Community Action team to deliver high-impact, community-led work.
- Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
- Drive forward High Trees’ new local authority contract for capacity building support across Lambeth’s VCS.
- Work collaboratively across High Trees and with our partnership projects to support impactful community action and capacity building support.
- Support and develop High Trees’ consultancy and volunteering offer, including corporate social responsibility partnerships.
- Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.
About you
We are looking for someone who brings:
- Significant experience in community organising, social action, or community development.
- A proven track record of leading teams and managing complex projects.
- Excellent communication and partnership-building skills across diverse stakeholders.
- A strategic mindset with the ability to balance day-to-day delivery with long-term vision.
- A passion for collaboration, and supporting communities to have a stronger voice.
Why join us? This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will shape meaningful, responsive community action work and be part of a collaborative team dedicated to creating lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready for a new challenge?
We are looking for an excellent communicator who is able to motivate and empower others to join our experienced team supporting Unpaid Carers across Lewisham. The service supports people to improve their health and wellbeing, and access wider support that meets their needs.
This is a great opportunity to support local communities and work with Unpaid Adult Carers, Young Adult Carers and Young Carers, completing assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.
You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
This is a full-time role and applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a relevant sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.
Be part of something amazing!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
At Working Options, we are keenly aware that talent exists in all parts of society, and yet opportunities are not available to all. We aim to help all young people in the UK to transform their career and life chances. In 2024 we delivered in-person activities for 73,000 young people and engaged 2.5 million with digital content. We are proud of the impact our small, dedicated team has, and we can only achieve this success with committed volunteers, schools and funding partners who value the services we offer.
We were founded in Luton in 2012, and in 2024 following a generous grant from the Moondance Foundation we launched our work in Wales. So far, we have supported 20,000 Welsh students in a quarter of Welsh secondary schools. By 2029 we aim to be working in all state secondary schools across the country.
We are looking for a strategic lead to take our work in Wales to the next level. With oversight of our Wales Accelerator, the postholder will develop relationships with funders, media, government, and other key players to open doors for our work across Wales. You will listen and respond to local needs to direct our operational work on the ground.
Success in this role will be measured by our increased profile, new partnerships and income secured to ensure the long-term financial sustainability of our work in Wales.
We are flexible about whether this is a full-time or part-time position. The postholder will work closely with me and our Trustees, our key Advisors and Ambassadors (high-profile and well-connected individuals from a range of sectors), as well as our Head of Programme and delivery team for Wales. Your contribution to our work will be critical to our success, maximising the number of businesses, individuals and schools joining our movement to help all young people in Wales achieve career success.
Sue Maskrey
Chief Executive
_______
Yn Working Options, rydym yn ymwybodol iawn bod talent yn bodoli ym mhob rhan o'r gymdeithas, ac eto nid yw cyfleoedd ar gael i bawb. Ein nod yw helpu holl bobl ifanc y DU i drawsnewid eu cyfleoedd gyrfa a bywyd. Yn 2024, fe wnaethom gyflwyno gweithgareddau wyneb yn wyneb i 73,000 o bobl ifanc ac ymgysylltu â 2.5 miliwn gyda chynnwys digidol. Rydym yn falch o'r effaith y mae ein tîm bach, ymroddedig yn ei chael, a dim ond gyda gwirfoddolwyr ymroddedig, ysgolion a phartneriaid ariannu sy'n gwerthfawrogi'r gwasanaethau a gynigiwn y gallwn gyflawni'r llwyddiant hwn.
Fe'n sefydlwyd yn Luton yn 2012, ac yn 2024 yn dilyn grant hael gan Moondance Foundation fe wnaethom lansio ein gwaith yng Nghymru. Hyd yn hyn, rydym wedi cefnogi 20,000 o fyfyrwyr Cymreig mewn chwarter o ysgolion uwchradd Cymru. Erbyn 2029 ein nod yw bod yn gweithio ym mhob ysgol uwchradd y wladwriaeth ledled y wlad.
Rydym yn chwilio am arweinydd strategol i fynd â'n gwaith yng Nghymru i'r lefel nesaf. Gyda goruchwyliaeth ein Cyflymydd Cymru, bydd deiliad y swydd yn datblygu perthnasau gydag arianwyr, y cyfryngau, y llywodraeth, a chwaraewyr allweddol eraill i agor drysau ar gyfer ein gwaith ledled Cymru. Byddwch yn gwrando ar ac yn ymateb i anghenion lleol i gyfeirio ein gwaith gweithredol ar lawr gwlad.
Bydd llwyddiant yn y rôl hon yn cael ei fesur yn ôl ein proffil cynyddol, partneriaethau newydd ac incwm a sicrheir i sicrhau cynaliadwyedd ariannol hirdymor ein gwaith yng Nghymru.
Rydym yn hyblyg ynghylch a yw hon yn swydd amser llawn neu'n rhan-amser. Bydd deiliad y swydd yn gweithio'n agos gyda mi a'n Hymddiriedolwyr, ein Hymgynghorwyr a'n Llysgenhadon allweddol (unigolion proffil uchel â chysylltiadau da o ystod o sectorau), yn ogystal â'n Pennaeth Rhaglen a'n tîm cyflawni ar gyfer Cymru. Bydd eich cyfraniad at ein gwaith yn hanfodol i'n llwyddiant, gan gael y nifer uchaf o fusnesau, unigolion ac ysgolion i ymuno'n mudiad i helpu holl bobl ifanc Cymru i gyflawni llwyddiant gyrfa.
Sue Maskrey
Prif Weithredwr
The client requests no contact from agencies or media sales.
The Fundraising Executive, Treks and Challenges will support the delivery and growth of Grief Encounter’s national and international challenge events programme. This includes recruiting and stewarding participants, managing logistics, and ensuring all events are delivered to a high standard.
A key part of the role is to help drive participant sign-ups for each challenge, ensuring that all available places are filled through proactive promotion and excellent supporter engagement.
Working as part of a dynamic fundraising team, this role is ideal for someone with experience in Treks and Challenges, events, fundraising or supporter engagement, and who is enthusiastic about helping others take on personal challenges to raise money for a meaningful cause.
MAIN DUTIES & RESPONSIBILITIES:
Support the delivery of a range of UK and overseas challenge events including the London Marathon, Royal Parks Half, London to Brighton Cycle, Ultra Walks and international treks.
The Fundraising Executive, Treks and Challenges supports the delivery and growth of Grief Encounter’s challenge events programme. This includes recruiting and stewarding participants, managing logistics, and ensuring all events are delivered to a high standard.
A key part of the role is to help drive participant sign-ups for each challenge, ensuring that all available places are filled through proactive promotion and excellent supporter engagement, and who is enthusiastic about helping others take on personal challenges to raise money for meaningful cause.
Help coordinate logistics with third-party providers and internal stakeholders.
Assist with registration and onboarding of participants, ensuring excellent stewardship.
Prepare and distribute fundraising packs and challenge materials.
Support event-day operations including attending challenge events where required.
Liaise with suppliers to organise merchandise, materials, and event assets.
Act as a main point of contact for challenge participants, offering guidance and motivation throughout their fundraising journey.
Help manage fundraising pages, track income and offer advice to maximise sponsorship.
Send timely and personalised communications to participants pre- and post-event.
Support the delivery of thank you processes and post-event engagement
Maintain accurate participant records using our CRM (E-tapestry).
Track fundraising totals and report on progress against targets.
Reconcile income and ensure donations are accurately processed and acknowledged.
Assist with compiling data and feedback for evaluation and future planning.
Work closely with other fundraising colleagues on integrated campaigns and initiatives.
Provide ad hoc support for other income streams (e.g. community events, corporate fundraisers and Grief Encounter events such as Gala dinners if needed).
Help contribute to the development of promotional materials and social content related to challenges.
ADDITIONAL INFORMATION
This role contributes directly to income generation and supporter engagement.
Subject to pre-employment checks, including an enhanced DBS.
Training and ongoing professional development will be provided.
* If this sounds like you, please refer to the attached Job Description for more information and apply today.
Closing date 22 October 2025
Interview date - 30 October 2025
The client requests no contact from agencies or media sales.
About us
Our vision is to save everyone. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
The successful candidate will be the go-to person for corporate partnerships in the North & East region and will be responsible for the delivery of fundraising activity which will achieve agreed targets. Working with the Regional Engagement Lead, the post holder will support strategic planning, and identify and lead development opportunities to grow partnership income. Working as one crew, this person will share their skills and knowledge with staff and volunteers on the ground.
Some of the benefits
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
Your role
As a Fundraising and Partnerships Lead, you will:
- Manage and grow the regions partnership pipelines, identifying and capitalising on new opportunities
- Provide excellent stewardship to our regional corporate partners
- Monitor and manage corporate partnership and fundraising budgets
- Troubleshoot and mitigate risks and issues in order to ensure the delivery of results
- Monitor and manage operational risk, including compliance with internal and external standards, policies and procedures for corporate partnership and fundraising activity
- Support the delivery of income targets and diversification of income streams, with a focus on delivering on your monthly partnership objectives
- Manage delivery of all partnership goals and KPIs with the support of the Community Managers and volunteers
- Work with the communications, events, face-to-face, legacy, media, philanthropy and trusts contacts within your region to help you achieve your goals
- Support volunteer recruitment and levels of support for fundraising and partnership activities across your region
- Support the delivery of the national partnership strategy at a regional level and facilitate content delivery and stakeholder management regionally and locally
- Work closely with the national partnership team to collaboratively deliver our yearly objectives
About you
You’ll be passionate about making a real difference for our supporters, volunteers and customers. You will be highly motivated and enjoy tackling challenging goals and targets whilst being creative in finding solutions to problems. You will be a natural leader and be able to inspire and influence at all levels to drive and embed changes and improvements, keeping the supporter, volunteer and customer experience front of mind.
To be considered as the Fundraising and Partnerships Lead, you will need:
- Significant experience of engaging businesses, supporters, volunteers and the public in order to generate funds
- A proven track record of results delivery in the areas of fundraising and corporate partnerships
- Exceptional written and verbal communication skills and engagement skills and the ability to clearly articulate messages to a variety of audiences
- People leadership experience, ideally in leading field-based teams in a collaborative environment
- Experience of leading and embedding change and improvements
- This role, whilst 37 hours per week, will require flexible working across all 7 days of the week
- Whilst core days will be defined, it is expected that there will be a degree of weekend and evening working required. Extensive travel will be required. This role will be based at an RNLI site wherever possible
- This post requires a valid driving licence
If you want to see how this role can support our organisation’s aim to reduce drowning, this could be the role for you. Please apply via the button shown.
Closing date: 12 October 2025.
First stage interviews: 24 October 2025 (held online).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Days: Can be flexible, must be available on-site on Monday and Wednesday’s, however for the right candidate we could be flexible on this
Salary: £38,000 - £40,000 pa pro rata
We’re seeking a proactive and highly organised Office & Facilities Manager to take ownership of the day-to-day operations of our office. Please note the location listed above is our registered address and not the location of this role.
This is a part-time role with flexibility, ideal for someone who thrives on keeping things running smoothly and takes pride in maintaining a safe, functional, and welcoming workspace.
We offer flexibility in how the 0.4 FTE is worked. These hours can be arranged as two full days or as four half days, to support a good work/life balance.
Health & Safety
- Serve as the main point of contact for all health and safety matters
- Ensure onsite compliance with safety regulations
- Maintain accurate records related to health and safety
- Coordinate and manage PAT testing, fire safety (fire doors, alarms), and other compliance activities
- Arrange specialist advice or technical support when necessary
Facilities Management
- Oversee the maintenance and smooth operation of the office environment and equipment
- Manage service repairs and liaise with contractors and service providers
- Project manage office changes
- Procure and install or facilitate installation office furniture
- Coordinate utilities transfers and manage related service contracts
- Arrange and supervise building maintenance contracts
Procurement & Supplies
- Order and manage office supplies
- Ensure timely procurement and inventory tracking for office essentials
- Manage supplier relationships and service agreements
Budgeting & Financial Administration
- Maintain the facilities and office management budget
- Track and process related invoices
- Manage procurement records and contract documentation
Operations & Organisational Support
- Handle incoming post
- Provide general support
- Ensure the overall office environment supports a productive and positive work culture
Working Pattern
- Part-time: 0.4 FTE
- We offer flexibility in how the 0.4 FTE is worked, with the required times being Monday and Wednesday mornings but for the right candidate we can be flexible on this. These hours can be arranged as two full days or as four half days, to support a good work–life balance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A home is the foundation for everything. Join SPEAR’s Housing First team in Wandsworth and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.
Location: Wandsworth, London
Salary: £33,364 per year
Hours: 37.5 per week, Monday to Friday
(6-month Contract)
As a Housing First Worker, you’ll:
- Build trusting relationships and provide flexible, one-to-one support.
- Work in partnership with the London Borough of Wandsworth and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
- Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.
What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Programme Manager (Loneliness)
We are seeking a Programme Manager (Loneliness) to join the Astra Foundation. The successful candidate will play a pivotal role in shaping and delivering our growing grants portfolio tackling loneliness among young people in the UK and France.
This is an exciting opportunity to join a small but ambitious foundation. As Programme Manager, you will:
- Oversee and develop our portfolio of grants tackling loneliness across the UK and France
- Work with grantees and partners to generate learning, share best practice, and amplify effective approaches.
- Engage in local and global networks on loneliness, ranging from social-prescribing, funding and commissioning programmes, and research
The successful candidate will report to the Foundation Manager and work closely with our Board and Chair. You will combine rigour in grant making with the vision to influence systemic change – helping us explore what works, share best practice, and catalyse cross-sector collaboration.
This role is ideally suited to someone with experience in programme management or grant making, and with a passion for tackling one of society’s most pressing but often overlooked challenges.
Salary: £40,000–£45,000 (depending on experience, pro-rata if part-time)
Contract: Full-time – we will also consider candidates wishing to work 0.8 FTE
Location: Hybrid – Victoria, London (two core office days per week)
Please download the full application pack below for further details.
The client requests no contact from agencies or media sales.
Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for a Senior Support Worker to join our team at All Saints, Merton, SW19.
You will join us on a full-time basis, working 37 hours per week and in return, you will receive a competitive salary of between £25,558 per annum plus benefits.
Vibrance is a registered charity supporting adults with additional needs in London and Essex.
We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.
About the Senior Support Worker role:
You will be working in a dynamic service that provides short break accommodation for up to 6 adults with a wide range of learning, Autism and physical disabilities, sensory needs, challenging behaviours and complex healthcare needs.
The service provides 24/7 in-house respite for adults with learning disabilities, if you feel you can make a real difference by supporting people in all aspects of their care, to ensure they enjoy their stay, to enable them to reach their goals, to have fun, to go out in the community, to experience new things, to be as independent as they can be.
Skills and experience of our ideal Senior Support Worker:
- A caring, patient nature
- Have comprehensive knowledge and experience supporting adults with learning disabilities, Autism and challenging behaviour.
- Developing good practice and supporting the manager managing the service on a day to day basis including rota planning.
- Supervising, managing, and mentoring members of staff
- Ability to communicate effectively at all levels.
- Ability to develop and review support plans and risk assessments.
- Providing personal care, administering medication and lone working.
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
To join us as our Senior Support Worker please click apply below.
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bright Futures UK
Bright Futures UK, an award winning charity, supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group programmes including hospital workshops, industry events, and advocacy initiatives. Working in close partnership with hospitals, families, and other services, we ensure that children and young people experiencing health-related challenges are not left behind.
Role Overview
The Trusts and Foundations Manager will play a central role in driving sustainable income for Bright Futures UK by securing funding from charitable trusts, foundations, and statutory bodies. This role will focus on developing high-quality funding applications, managing relationships with key funders, and ensuring timely reporting and stewardship.
Working closely with colleagues across Programmes and Finance, you will translate Bright Futures UK’s impact into compelling cases for support, while identifying new funding opportunities to grow and diversify income.
Key Responsibilities
Income Generation
- Research and identify trusts, foundations, and statutory funding opportunities aligned with Bright Futures UK’s mission.
- Develop and deliver a pipeline of high-quality funding applications to meet agreed income targets.
- Write compelling, tailored funding proposals and grant applications, drawing on organisational impact data and stories.
- Prepare accurate budgets in collaboration with the Finance Team to accompany applications.
Fundraising Strategy & Pipeline Management
- Maintain an active funding pipeline, ensuring applications and reports are submitted on time.
- Track progress against targets and provide regular updates to the Chief Executive and senior leadership.
- Contribute to the development of the charity’s wider fundraising strategy, ensuring trusts and foundations income complements individual giving, corporate partnerships, and community events.
Funder Stewardship & Reporting
- Build and maintain excellent relationships with funders, ensuring effective stewardship at all stages.
- Produce high-quality, timely grant reports that demonstrate impact and accountability.
- Arrange funder visits, meetings, and briefings as required.
Monitoring, Evaluation & Administration
- Work with the Programmes Team to gather impact data, case studies, and evidence to strengthen proposals and reports.
- Ensure accurate and up-to-date records of applications, grants, and funder communications in the CRM system.
- Monitor sector trends and share insights on funding opportunities and best practice.
Person Specification
Essential
- Proven track record of securing significant multi-year grants from trusts, foundations, or statutory funders.
- Strong bid-writing skills with the ability to produce clear, persuasive, and tailored proposals.
- Excellent relationship management skills, with experience engaging funders or external stakeholders.
- Strong numeracy and experience in preparing budgets for funders.
- Highly organised, with the ability to manage multiple deadlines and priorities.
- Commitment to Bright Futures UK’s mission and values.
Desirable
- Knowledge of the education, health, or youth sectors.
- Experience working in a small or growing charity.
- Familiarity with CRM systems and fundraising databases.
- Awareness of trends and challenges in the trusts and foundations funding landscape.
The client requests no contact from agencies or media sales.
The RSPB Philanthropy Team is looking for a dynamic Senior Philanthropy Manager to lead with the engagement and recruitment of new donors.
Senior Philanthropy Manager
Reference: JUL20256874
Location: Flexible in England, with travel for meetings
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
Introduction
This new role will work with our Senior Leaders as well as supporting the team to pursue opportunities generated through excellent relationship building across the organisation. With the ultimate goal of increasing philanthropic income for the RSPB, the role requires an experienced and successful major gifts fundraiser who will lead the development of new relationships to help steer the team towards achieving its ambitious goals.
An energetic and confident self-starter, they will lead on developing opportunities to engage with and raise funding from the contacts of our most senior colleagues and volunteers at the RSPB. They will also manage donor relationships and solicitation strategies to achieve the best outcome for the RSPB.
What's the role about?
You will lead an exciting new area of philanthropic fundraising at the RSPB, seeking significant gifts for our work from new supporters, with a key focus on our developing Land Fund product.
You will look after your own portfolio of donors and be responsible for fundraising information to advance plans and ensure prospect and donor records are accurate, incorporating any changes, new activities, updated plans, and new information in keeping with data protection and team procedures.
You will work closely with your team and wider organisation colleagues to implement solicitation strategies, to secure financial support either by direct solicitation, preparing a written proposal, or working with senior management to make a solicitation.
You will contribute to the planning of and participate actively in events (face to face and online) to build relationships with donors and prospects for future income and to demonstrate the impact of gifts already received.
You will arrange and attend meetings with individual donors at a variety of venues, including our reserves, working closely with area and reserve colleagues to deliver an excellent experience for our supporters.
You will build effective relationships both within the RSPB and external to it that will enhance its reputation and ultimately secure funding. This includes understanding donors’ wishes and aspirations and identifying links with approved priority projects with the aim of securing substantial gifts.
Essential skills, knowledge and experience:
- Intermediate levels of fundraising as demonstrated by work successes and recognised fundraising courses.
- Experience in how to research and cultivate a prospect. And understanding of how to write a cultivation strategy.
- Ability to write funding proposals, reports and updates, and prepare briefing documents in advance of meetings and events.
- Competent in the use of a CRM system (Salesforce), the Microsoft suite, other databases, research tools and methods.
- Excellent communication skills, both verbal and written, and the ability to communicate effectively at all levels.
- Ability to work collaboratively with team members, and people and teams outside of our department.
- Good judgement when working with donors and ability to recognise potentially sensitive areas between prospects and the RSPB to ensure reputational values are maintained.
- Successful management and development of donor relationships leading to substantial support (6- and 7-figure gifts).
- Experience of planning and running high level/special events.
- Experience of line management and mentoring.
Desirable skills, knowledge and experience:
- High level presentation skills and experience.
- Previous experience in the conservation sector.
- Passion for nature and wildlife.
Additional Information:
- There is a need for the successful applicant to have frequent meetings in London - therefore you will need to be easily able to access London
Closing date: 23:59, Sunday 12th October 2025
We are looking to conduct interviews for this position from w/c 20th October.
Please note: We reserve the right to close the advert early if we get sufficient response, so please don't delay in applying.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly engaging Volunteering and Community Partnerships Manager to lead and grow on the recruitment, development and retention of our pool of volunteers. You will work across the team to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to the charities mission. You will also plan and organise a calendar of fundraising and community events for the charity.
Step-Out Mentoring is an early intervention mentoring organisation that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life, referred to our service from Social care, GP’s, Mental health services and schools. Our mentors are all volunteers from the community who are trained to become youth mentors and matched to young people for weekly mentoring sessions.
Our mission is to equipe young people with the skills and emotional resilience to thrive in life. We provide a safe environment for disengaged children and young people to work through their challenges and reconnect with the community.
As a small and growing charity our staff team are embedded in all aspects of the work we do so it is encouraged that all staff engage in the activities with the young people including trips, residentials, mentoring and workshops.
You will be leading on ensuring the charity has a steady stream of passionate volunteers and will be able to provide excellent support for them as they start their journeys of mentoring young people. You will also be leading on organising a yearly events calandar of community events and fundraisers. Which would include a Live Music event, expedition challenge (e.g hiking up mount Snowdon) plus family freindly fun days. You will be joining a small and dedicated team that works from our youth centre in Camberwell.
For more information please read our Job description.
We provide support to young people through outdoor based mentoring and group sessions.



The client requests no contact from agencies or media sales.