Supporter service manager jobs in norwich, greater london
Big ideas. Lifelong connections. One objective.
USER RESEARCHER (INNOVATION)
Salary: £50,000 - £53,000 per annum
Reports to: Director of Innovation
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: 35 hours per week
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate.
Closing date: Tuesday 14 October 2025, 23:55
You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for someone to join us as User Researcher (Innovation). We need you to deliver deep audience understanding and insight across the full innovation process, from discovery through to delivery and evaluation.
You'll use qualitative and quantitative research methods to uncover unmet needs, behaviours and motivations, ensuring new fundraising experiences and services are grounded in real supporter insight. You'll also contribute to sizing opportunity areas and the evaluation of concepts and pilots, helping the team learn what works, why and for whom, playing a critical role in embedding audience-first thinking into the development of new opportunities that support Cancer Research UK's vital work.
What will I be doing?
Leading the design, execution and delivery of exploratory and generative user research to inform innovation projects using multiple methodologies including in-depth interviews, ethnography, observation and co-creation
Synthesizing multiple sources of insight (qualitative, quantitative, behavioural and cultural) to identify unmet & emerging needs that inform opportunity areas, new value propositions and areas for experimentation
Translating ambiguous opportunity spaces and broad challenges into clear, focused, and actionable research questions that guide discovery and concept development
Distilling findings into actionable insight, developing clear and inspiring research artefacts (e.g. insight decks, maps, videos, provocations) and experience principles to influence thinking and shape concepts
Monitoring relevant trends across culture, behaviour, technology and adjacent sectors and uses this information to inform idea generation and strategic planning
Working closely with Innovation Service Designer to deliver actionable insight and support translation into service concepts and prototypes
Designing and facilitating co-creation activities with supporters & the public to develop and refine early-stage ideas
Building strong relationships with internal stakeholders across innovation, fundraising, digital and strategy teams to embed audience-first thinking from the outset of development
Commissioning and managing external research partners when needed, ensuring alignment with project goals, budget, and quality standards
Contributing to the development of tools, methods, and capability within the innovation team to support ongoing audience understanding.
What are we looking for?
Significant hands-on experience of carrying out qualitative and exploratory research, with a strong grounding in human-centred or design research approaches
Confident using techniques such as in-depth interviews, ethnography, contextual inquiry, observation, and co-creation
Extensive experience of working in innovation or product development environments
Experience of independently planning and delivering research projects from scoping through to synthesis and communication of findings
Strong storytelling skills, able to communicate insight creatively and persuasively to diverse stakeholders, including c-suite
Comfortable with ambiguity and iterative ways of working, able to move between detail and big-picture thinking
Collaborative and empathetic working style, with the ability to engage and influence colleagues across multiple disciplines
Curious, outward-looking mindset with an interest in trends, behaviours and societal shifts, with experience turning these into insight-led opportunity areas for innovation
Excellent project management and planning skills with ability to prioritise workload and manage ambiguity
Demonstrated commitment to inclusive research practices and a diverse, equitable approach to supporter understanding.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Please note that, Internally, this role is known as Innovation User Researcher.
Art Explora is seeking a full time Community Programme Coordinator to lead on the day-to-day running of the Community Programme in London, working closely with Art Explora’s Community Programme Manager and coordinating programme volunteers.
Art Explora is a non-profit arts organisation founded in the UK in 2021. Our mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts. We increase access to arts and culture through innovative programming, new forms of engagement and by taking cultural projects into the heart of communities, schools and care settings. We believe in building connections through the arts.
On the Community Programme we work in partnership with care settings, such as care homes and hospitals, to connect people in care with art and creativity. Working with volunteers, artists and musicians, we share the joy of art to combat loneliness and isolation. Our main programme strand is Arts at Home, supplemented by music sessions, Music at Home, delivered in partnership with Spitz Music, and arranging trips, Art Explorers At…, for residents to visit museums, galleries and theatres.
During Arts at Home sessions, volunteers introduce residents to a variety of artworks, accompanied by open-ended questions and thought-provoking prompts designed to spark conversations and connections within care settings. Our aim is to bring residents together to encourage independent thinking, combat loneliness, improve their wellbeing, and to experience arts and culture just as everyone should have the right to.
We are seeking a Community Programme Coordinator to support the day-to-day delivery of the programme and work closely with the Community Programme Manager to expand our offer.
Key Responsibilities
- Programme administration including but not limited to being the first point of contact and managing the volunteering inbox, processing expenses, sending weekly confirmation emails to volunteers and a monthly newsletter, and inputting monitoring data
- Delivering and facilitating Arts at Home, and other community programme sessions
- Support planning and delivery of trainings and events for volunteers – volunteer inductions, volunteer social events, and volunteering bespoke trainings
- Coordinate ‘Art Explorers At’ trips to cultural venues
- Increase knowledge within the team with research and advocacy of best practice
- Contribute to marketing and messaging of the Community Programme through AE’s website and social media
- Lead on development of select programme areas, as required
- Work closely with the CPM to explore and build partnerships with new care settings
Who we are looking for
- A team spirited, organised, proactive and reliable individual
- A passion for engaging new audiences through arts and culture
- A good knowledge of arts engagement practice and leading organisations in this field
- Ability to respond to challenges with flexibility, positivity, and to be solution focused
- Proven experience of working with volunteers including recruitment, training, logistics and personal management
- A confident communicator (oral and writing), with an ability to work with a wide range of stakeholders and partners
- An interest in working directly within the care sector
- A proven track record of data monitoring and administrative support
- Desirable to have experience establishing or working with a volunteer management system
- The Project Coordinator will be required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.
Find out more
We will be hosting an information session about the role on Friday 10 October at 12.30pm. To attend, please complete the Microsoft form and we will send you the link to join on the morning. (Link to the form is available on the Role Description attachment).
If you are unable to attend the session but would still like to find out more before applying, please get in touch with Stephanie O’Neill-Winbow, Community Programme Manager. (Email address is available under 'How to apply' information)
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a health foundation to recruit a Governance Officer. This is an excellent opportunity for transitional candidates who are ready to step up into an officer-level role, as well as those with existing governance experience seeking their next challenge. Our client funds vital research in underfunded areas, giving hope to people with overlooked health conditions. Through this position, you will directly support the organisation’s mission to lay the foundations for ground-breaking discoveries that will improve human health.
This post is offered on a hybrid basis, with three days per week in the London office. It is full-time, though applications from part-time candidates (0.8 FTE) will also be considered.
In this role, you will be central to providing a first-class governance service to the Foundation’s Board of Trustees and its committees. Working closely with the Governance and Data Protection Manager, you will support meetings through scheduling, agenda planning, preparing papers and coordinating logistics. You will also maintain trustee records, support trustee recruitment and onboarding, and ensure governance processes are delivered to the highest standard. Beyond governance, you will have the opportunity to contribute to data protection activities and compliance processes, as well as support wider cross-departmental projects. Your work will ensure that the Board and its committees can lead effectively and make decisions that secure the long-term success of the Foundation.
We are looking for candidates with experience in supporting boards, committees, senior leadership teams or project boards, and an understanding of the not-for-profit sector, either in a professional or voluntary capacity. You will demonstrate strong administration and organisational skills, excellent written and verbal communication skills, and the ability to manage multiple tasks with accuracy and attention to detail. You should be confident in working with senior stakeholders, adept with IT systems, and motivated by the opportunity to improve processes and deliver high standards of governance. Most importantly, you will be ambitious, approachable, dedicated and involved, qualities that reflect the Foundation’s values and will ensure your success in the role.
To apply, please submit your up-to-date CV and a tailored cover letter by Monday, 13th October 2025 at 12.00 PM.
Please note. Only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: Hybrid, Old Street, London
Department: Supporter Marketing and Public Fundraising
Salary: £32,656 per annum (i.e. pro-rata to full time equivalent of £40,237 per annum)
Hours: 28 hours per week
Contract Type: Permanent
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
We are looking for a Website Officer to join our team and help drive digital engagement.
You’ll manage and optimise our website to ensure it effectively communicates our mission, supports fundraising, and delivers outstanding user experience.
What you’ll do:
- Manage and update website content using Drupal 10
- Optimise user journeys and website performance
- Support CRO and UX testing initiatives
- Collaborate with internal teams and agencies
- Analyse performance using GA4 and SEO tools
What you bring:
- Experience with Drupal
- Strong UX, SEO, and CRO skills
- Confident with GA4 and Google Tag Manager
- A collaborative, proactive and inclusive mindset
We offer a hybrid working model from our London office, 28-hour work week, and the opportunity to help shape the digital experience of a charity that fights for every child’s right to learn, lead, and thrive.
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.
The deadline for applications is 23:59 on Monday 6 October 2025
First round interviews will take place on Tuesday 14 October 2025
Second round interviews will take place on Tuesday 21 October 2025
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-224 131
Harris Hill is delighted to be working with a homelessness charity to recruit a Housing First Worker for their team in Tower Hamlets.
Salary: £16,682 (pro-rated salary)
Hours: 18.75 per week, Monday–Friday
This is a fantastic opportunity to join a passionate and supportive organisation that has been working for over 35 years to support people experiencing homelessness. The charity provides a wide range of accommodation and support services across London, recognising that homelessness is not just about housing, but also about addressing personal challenges and barriers.
The Role
As a Housing First Worker, you will play a crucial role in delivering the organisation’s Housing First model. This involves providing independent tenancies alongside intensive, personalised support for individuals with complex needs who have not progressed through traditional supported housing pathways.
You will:
- Build and maintain strong, proactive relationships with clients
- Deliver personalised tenancy support, including welfare rights, health, and community integration
- Carry out assessments, risk management and case reviews
- Support clients in developing the skills and confidence to sustain their tenancies
- Work collaboratively with outreach teams, housing providers, and external agencies
- Advocate on behalf of clients where needed and encourage self-advocacy
About You
We are looking for someone with:
- Experience supporting people experiencing homelessness, rough sleeping or complex needs
- Knowledge of risk management, safeguarding and multi-agency working
- Strong organisational skills, with the ability to maintain accurate case records
- Emotional resilience and a creative, solution-focused approach
- A commitment to equality, respect and client empowerment
The organisation is driven by values of working together, being aspirational, respectful, determined and visionary. They welcome applicants from all backgrounds, recognising that diverse teams are best placed to meet the complex challenges of homelessness.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About The Role
Are you a great creative communicator who knows how to inspire a team to create their best work? Are you ready to lead in-house creative copywriting at the UK’s leading dementia charity?
We are recruiting for a Senior Creative Copywriter to join on a full-time basis, working 35 hours per week on a permanent contract.
Right now, in an era of new breakthroughs in treatments and research, it’s more important than ever that we raise awareness of the devastation of dementia and our mission to create a future where dementia no longer devastates lives. This is a pivotal moment in the fight against dementia. Developing our organisational and brand strategy over the last few years has played a key part in raising the profile of our cause. Now we’re building on that momentum - and successful, strategic creative development and execution of our brand is essential to maintain our reputation and credibility as a leading dementia charity.
This is an exciting opportunity to be part of the senior in-house creative team, inspiring colleagues to produce consistently excellent creative work and nurturing our brand. As Senior Creative Copywriter you will work collaboratively with our design, video, brand, fundraising, marketing and communications teams across the charity, to support income generation and extend our audience reach. You’ll line manage our Fundraising Communications Manager, work in creative partnership with our Senior Creative Designer and collaborate with marketing and communications teams.
Interviews for this role have been provisionally scheduled to take place (via MS Teams) on Tuesday 4th – Thursday 6th November.
About you
Joining us, you’ll be someone who understands the power of great creative and exceptional leadership to inspire action and create a real and lasting change for everyone affected by dementia. You’ll be an expert, hands-on, conceptually and audience-focused Creative Copywriter with the drive to consistently deliver strategic creative work that captivates our audiences.
Crucially, you’ll be a great communicator, with line management experience, who’s keen to build good collaborative relationships. You’ll have experience of delivering bespoke brand workshops and training sessions to a wide range of audiences and you’ll understand the importance of promoting creative excellence and brand messaging consistency across an organisation.
What you’ll focus on:
- Leading on all creative copy concepts for in-house creative projects and composing and crafting engaging copy for campaigns and other comms, across all touchpoints.
- Generating ideas and concepts collaboratively with our designers and videographers to create consistently outstanding creative work across all our creative disciplines.
- Line managing the Fundraising Communications Manager, ensuring workflows, workload and tools facilitate excellence in working practices and delivery.
- Gaining a deep understanding of the Society’s strategies and objectives, key audiences, brand challenges, and project priorities.
- Working with Brand Integration to embed our messaging, proof points and tone of voice to communicate these to the wider organisation, ensuring they are kept up to date and expanded according to the organisation’s strategic needs.
- Develop and delivering training to introduce and embed tone of voice and messaging, running regular specialist writing and creative workshops for marketing colleagues and others across the organisation who create comms materials for our audiences.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: 22.5 / 37.5 Hours, Monday - Friday
Rate of pay: £26,000 - £27,000 per annum (pro rata for part time hours)
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About the role
The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- To provide support and advocacy services to clients experiencing domestic abuse
- To ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To maintain and enhance service delivery standards and effectiveness.
- To support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
- To collate and obtain feedback regarding the effectiveness of the service.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 17th October 2025 at 5pm.
Interviews will be held on a rolling basis.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
What you'll be doing
The Survivor Participation Officer will play a crucial role in supporting the work of the National Safeguarding Team (NST), taking responsibility for enabling and supporting victims and survivors to participate in different workstreams, projects, and activities within the National Safeguarding Team and nationally.
The Survivor Participation Officer will have key responsibility for acting as the Responsible Church Officer (RCO) for survivor participation within the National Safeguarding Team (NST) in line with the
The postholder will serve as the first point of contact for victims and survivors participating and expressing an interest in taking part in safeguarding. They will also lead the development of safe, trauma-informed, and inclusive survivor participation activities and events and facilitate meetings and activities to gather insights and invite participation from a wide range of survivors.
The postholder must have exceptional empathy, compassion and understanding for the personal experience of victims and survivors who have experienced abuse, particularly (but not exclusively) within the context of faith settings, including the Church of England or other denominations or traditions.
The postholder must have demonstrable experience of building relationships of trust and rapport with individuals who have lived experiences of abuse. They must be able to demonstrate that they have consistently used trauma-informed principles and ways of working in their work. They must be a strong team-player with the ability to work alongside colleagues in the National Safeguarding Team and National Church Institutions (NCIs) to develop appropriate and trauma-informed means of participation and engagement.
The postholder will report to and work closely with the Partnerships and Engagement Lead and the Survivor Participation Team.
Key role requirements
- This is a hybrid working role with at least 4 days per month, and when required, in the London office
- An Enhanced DBS check will be undertaken for the successful candidate, as part of the pre-employment checks
- You will need to have a relevant professional qualification in social work, counselling, psychology or substantial relevant work experience in similar roles and/or contexts.
What we offer
Your Salary
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Please note: You must have the right to work in the UK to be considered for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an HR Administrator to join our friendly team and help deliver a proactive, high-quality HR service. This is a hands-on role where no two days are the same — from coordinating recruitment and onboarding, to supporting staff wellbeing and managing HR records, you’ll play a key part in shaping a positive employee experience.
What you’ll be doing:
- Keeping our HR systems and records up to date and accurate
- Coordinating recruitment campaigns and onboarding new starters
- Supporting staff throughout the employee lifecycle – from probation to leavers
- Helping deliver wellbeing initiatives and employee benefits
- Providing trusted HR support to staff and managers
What we’re looking for:
- Strong HR administration experience, with attention to detail and great organisational skills
- Confident communication skills — you listen, explain clearly, and build good relationships
- Knowledge of HR processes and employment law basics
- Emotional intelligence, discretion, and a positive, can-do approach
- Ability to work independently and as part of a small, supportive team
Experience in a charity, membership or faith-based organisation, or a CIPD qualification (or working towards one), would be a bonus — but above all, we’re looking for someone enthusiastic, motivated and ready to make a difference.
Why join us?
- Be part of a welcoming team where your contribution is valued
- A varied and rewarding role with plenty of opportunities to learn
- Help us shape a supportive, inclusive workplace culture
Applications will be reviewed upon submission so please submit an application as soon as possible!
Early Learning and Childcare Advisor
We are looking for an Early Learning and Childcare Advisor to join the team based in Scotland, in this remote working role.
Position: Early Learning and Childcare Advisor
Location: Remote/Scotland
Hours: Part-time, 18.5 hours per week
Salary: £28,000 - £32,000 pro rata
Contract: Temporary contract until 31st March 2026
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 10th October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.
The Role
The Early Learning and Childcare Advisor supports the organisations contribution to policy development and guidance on the delivery of early learning and childcare. Ensuring an effective voice of the sector in Scotland is critical to success, as will strengthening support for and developing our membership base. The Early Learning and Childcare Advisor supports delivery of the Scottish Government contract ensuring achievement of targets.
The role also involves the development of training, publications and other products and services for Scotland members.
The Early Learning and Childcare Advisor will be supported by the National Operations Manager (Scotland) and the NDNA central team.
Main duties include:
- Support the National Operations Manager (Scotland) to ensure Scottish Government contract is delivered to meet all agreed criteria
- Support policy development and guidance on the delivery of early learning and childcare in Scotland, ensuring nurseries have access to appropriate information, support, guidance, and training to contribute to improved quality of delivery of early learning and childcare
- Track and report on sales and trends to inform the development of products and services
- Support the National Operations Manager (Scotland) in the completion of sector consultations
- Gather intelligence and research from nurseries and public and third sector partners/stakeholders to inform on national policy and representation work and Scottish Government national policy as related to private nurseries
- Ensure effective dissemination of information to members, colleagues, other agencies
- Develop and maintain effective partnerships and relationships with partners and other agencies at regional and national level to enhance and promote activities and ensure maximum benefit for long-term sustainability and our members
- Promote the benefits of membership and access to its products, services and support
About You
We are looking for someone with a degree level qualification or equivalent experience in childcare and also:
- First hand experience of working in an Early Learning and Childcare role
- Experience of managing a demand-led workload
- Business and strategic planning
- Strong customer service or related experience.
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as EYF, Childcare, Nursery, Teacher, Teaching Assistant, Early Years Advisor, Childcare Advisor, Early Years and Childcare Advisor, Early Years and Childcare Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time, 35 hours per week Monday-Friday 9-5pm (occasionally may work passed 5PM due to needs of clients)
Based at Northwick Park Hospital (Watford RD Harrow HA1 3UJ) with support provided within surrounding areas
Closing date: 20 October 2025 at 9am
Ref: EDN-256
Are you a collaborative, compassionate and highly organised individual with a proven record of supporting children and young people, working in partnership with other agencies and the ability to work to a high standard? Do you have experience of working with ‘high risk,’ vulnerable young people and have a flexible, empathetic approach to your work?
If so, St Giles is looking for an Emergency Department Specialist Caseworker to join us and work on a vital hospital-based service aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at Northwick Park Hospital. Here, you will provide vital support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Working as part of a multi-disciplinary team to identify and assess young victims of violence, you will also provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and also deliver a holistic support service, working solo or with colleagues as the situation dictates, to each client. This will include providing practical guidance with social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, DIY work and cleaning.
We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as police, children’s services and local authorities, while closing cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future is also an essential aspect of the role.
What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Substantial experience of providing support, advice and advocacy and of using support plans
• Substantial experience of assessing the needs of CYP who are at risk of significant harm
• Proven record of engaging successfully with ‘challenging’ young people
• A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 20 October 2025 at 9am
Interview date 03 November 2025.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
The Public Affairs Lead at the Food Foundation provides expertise on building relationships with political stakeholders to deliver impact across all areas of our work aimed transforming food systems and shifting diets.
· Do you have knowledge of the UK’s political system and experience of how to influence policy-making?
· Do you care about what we eat and its impact on our health and planet?
· Do you want to work in a small, ambitious organisation and use your influencing skills to deliver real impact?
If the answers to these questions are yes, we would love to hear from you!
Hours: Full time, 37.5 hours per week (willing to consider part time hours, no less than 4 days)
Starting Salary: £39,960 (pro rata and London weighting included)
Contract: Permanent
Working pattern: This is a London based role (our office is in London, Brixton) and you will be expected to work at least 2 days per week from the office. Whilst there will be a need to regularly attend in-person meetings in parliament and officer, there is flexible working options.
Job requirements: An enhanced clean DBS check, obtained through The Food Foundation plus two references
Job Purpose
The Public Affairs Lead sits within our Policy and Advocacy Team, working to build support for The Food Foundation’s work amongst Parliamentarians and to influence the government to help deliver policies that will transform the food system. This is an exciting opportunity to join a small organisation delivering big impact on the political agenda around food.
The Public Affairs Manager reports to our Head of Policy and Advocacy and will be responsible for planning and delivering our public affairs activity. You will spend considerable time meeting MPs and Peers in parliament and building relationships with their teams with a view to identifying potential new supporters and ensuring that The Food Foundation has a range of contacts that we can call on to support and amplify our policy asks and to raise issues when required.
While this role is focused on political engagement, you will work closely with policy and research colleagues and with our communications team to share perspectives on which priorities it may be tactical to pursue at any given time and to understand what evidence is available to inform engagement.
You will also work closely with public affairs professionals in other organisations to deliver joint programmes of engagement work which leverage respective organisational strengths.
You will have excellent political instincts and a strong interest in policy developments, monitoring closely what is going on in Parliament and in Government, and keeping abreast of the latest developments in order to identify opportune moments to maximise political attention on the issues we work on and to galvanise support for policy change.
You will work with our communications team to build compelling narratives targeted at different political stakeholders about the impacts of the food system on our diets, our health and our planet, and the need for evidence-based solutions. In the current parliamentary term we expect a major focus of activity to be on securing a White Paper and then A Bill on food system change.
You will lead on developing and commissioning a range of briefing materials and reports for policy audiences and formulate responses on behalf of the organisation to policy development processes and Parliamentary inquiries.
You will think creatively about methods and opportunities for engagement in order to ensure that The Food Foundation’s messages and priorities are noticed and heard by policy-makers in a very crowded policy space, including by working closely with our events manager to deliver impactful parliamentary events.
You will bring a learning mindset to the role, assessing the impact of our policy engagement approaches in order to make continuous improvements.
The role will be a fulfilling blend of planning engagement campaigns, developing the materials and monitoring tools to enable delivery, and the practical task of developing personal relationships with key stakeholders.
A week in the job will look like: meeting with a Peer that is new to our work to brief them on evidence we have published and our current political priorities, completing a political stakeholder mapping exercise for a new campaign on sustainable diets to identify a shortlist of MPs to engage with, spending an afternoon in parliament to engage informally with passing MPs, pitching a new idea for a parliamentary inquiry to parliamentary staff from the Health and Social Care Committee, drafting an MP briefing for an upcoming debate on the Government’s obesity prevention priorities, reviewing next week’s parliamentary calendar to spot opportunities for engagement, attending a roundtable to share intelligence and discuss priorities for political party manifestos with other NGOs working on food issues, ringing round parliamentary offices to confirm attendance for an upcoming parliamentary reception, meeting with an MP that is closely involved with The Food Foundation’s work to refine messaging for an upcoming campaign.
Our vision is a sustainable food system which delivers health and wellbeing for all.





Financial Controller
Salary £53,000 - £58,000 per annum (dependent upon skills and experience)
Location Remote
Permanent, Full Time
Purpose:
To provide financial leadership and effective management of the Trusts financial operations including Finance system administration, AR, AP, Treasury and Fixed Assets.
To ensure delivery of a proactive and professional customer focused service, ensuring finance deadlines, and legislative and statutory requirements are met.
To work closely with the wider organisation, building strong internal relationships to ensure the effective management of financial resources.
Location & Travel:
Home based.
The role of Financial Controller is a home-based role; however, you will be expected to attend one of our communities regularly.
Duties & Responsibilities:
Key Responsibilities include (but not limited to):
Oversee the month end process, working closely with all finance staff including leading on the month end timetable and ensuring all tasks are completed in a timely manner.
Working closely with the Head of Finance and Finance Business Partners and assist with the preparation and consolidation of the monthly management accounts.
Maintaining the Trust Staff Establishment Budget and support the Head of Finance and Finance Business Partners during the annual budget cycle and ensure all budgets are agreed and implemented on the accounting system
Manage the external audit and the yearend processes and complete statutory financial statements to draft stage in accordance with the Charities SORP including all working papers.
Ensure efficient and effective financial control operates throughout the Trust, ensuring all regional and central financial activities comply with legislation, policies, procedures and the delegated authorities.
Manage and administer the Trust bank accounts, credit cards, and cash flow
Developing and maintaining a long-term rolling cash forecast to monitor and maximize cash levels to benefit the organisation.
Undertake the reconciliation of balance sheet accounts and inter-company accounts and ensure regular review of general ledger, bad debts fixed assets, debtors and creditors etc.
Monthly administration of the Trusts investment portfolio and maintaining a close relationship with the charities investment advisers/managers to ensure sound management and compliance with the Investment Committees agreed policy.
Management & Oversight of the Trusts fixed asset register.
Management and oversight of the Trusts Restricted and Designated Funds.
Vat Compliance including the preparation of quarterly VAT Returns for submission to the HMRC, implementing recommendations from VAT Reviews and ensuring the Trust systems and processes are compliant with HMRC VAT Rules.
To provide critical oversight and administration of the Trust wide insurance arrangements
Responsible for the maintenance, optimisation, and support of the organization’s financial systems and software. To ensure financial data integrity, system efficiency, and the successful implementation of new tools and processes to support finance operations.
Complete statutory returns for Charities Commission & Companies House.
Actively oversee the management of the Trust payroll function (including pensions) ensuring compliance with legislation and ensuring accuracy and timeliness of employee pay and third-party payments.
Manage and develop the Finance Team members to enable them to fulfil their roles to their full potential, ensuring that they and the department operate within with the Trust Strategic Plan and operational priorities
Being the systems administrator for finance, providing training to finance colleagues and non-finance colleagues, including budget holders as required within their induction.
Advising and assisting the Head of Finance with the development of key financial operational policies that reflect organisational values and comply with best practice and legal requirements.
Alongside the Head of Finance continually review the finance system and processes and explore process and system improvement.
Acting as project manager for specified projects at the direction of the Head of Finance.
Oversight of all operational leases in place at the Trust.
Provide data for the monthly reporting of financial KPIs relevant to the area of finance.
Be the finance system lead, working with colleagues from IT to manage licensing, report development and provide systems training.
General:
To comply with the Trust’s Policies and Procedures, including Safeguarding, Equality & Diversity and Data Protection.
To comply with the statutory provisions of the Health and Safety at Work Act 1974.
Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts or omissions. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their manager or other senior members of staff where necessary.
To ensure that confidentiality is respected and maintained at all times.
To attend and participate in Team Meetings, 1-2-1 Supervision sessions and other meetings as required in line with the post.
To undertake any other duties which are consistent with this post, as directed by line management.
This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department.
Person Specification:
Essential:
Professional Accounting qualification ACCA, CIMA, ACA, or Part Qualified (Final year).
Knowledge of payroll practice and a full understanding of HMRC requirements.
Experience implementing & internal controls & accounting processes.
Experience of Treasury management including cashflow forecasting & monitoring.
Experience of preparing VAT returns.
Experience of preparing statutory accounts and working papers and proven success working with auditors and managing the audit process.
Able to demonstrate a proven track record in all aspects of accounts e.g. preparation management accounts, budgets, balance. sheet reconciliation and forecasts.
Desirable:
Degree in Finance and Accounting.
Previous experience in an accounting role in the Charity or Housing Sectors.
Experience of working with investment advisors/managers and an understanding of portfolio management.
Experience of working with Iplicit.
Understanding and Experience of preparing Vat returns using Partial VAT methodology.
Our client is an equal opportunity employer.
We reserve the right to close this advert early if we receive a sufficient number of applications.
Their organisation is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check.
About Us
The vision of Harris Academy Clapham is a simple one. From our opening in September 2020, our academy is a place where ‘everything is possible'.
The Clapham curriculum is designed to meet the needs, aspirations and abilities of every one of our students. Our aim is to improve their life chances and enable them to make a positive contribution to the city and world in which they live.
At Harris Clapham, the curriculum is delivered through high-quality teaching. This is codified in our research-informed approach to pedagogy, which we call the Clapham Way. The following principles apply in our curriculum:
- Subject specific knowledge and skills come first
- Embedding and building on the basics – ensuring that every student acquires the vocabulary, literacy and numeracy skills to enable them to fully participate in society
- The curriculum must be rigorous and relevant by engaging with the best of what has been thought and said and acknowledging that knowledge is fluid and can be contested
- The curriculum must prepare for life in modern Britain and beyond, and enable Clapham students to understand their rights and fulfil their responsibilities under the Equality Act.
Through the Clapham academic, enrichment and pastoral curriculum we expect our students to develop powerful knowledge and the following values and character attributes that will enable them to achieve our vision that ‘Everything is Possible'.
Endeavour for excellence
- Learning to work hard and relish challenge.
- Learning to never give up.
- Learning to take sensible risks.
- Learning to always strive for the best for themselves and each other.
Integrity and honesty
- Always acting with kindness.
- Treating others the way they would like to be treated.
Self-belief with a global view
- Growing to have the agency to achieve their ambitions for themselves and the wider world.
Our staff are supported in their work and in developing their future careers via:
- A centralised behaviour system, with each year group supported by non-teaching pastoral leaders
- A programme of instructional coaching, supported by the Step Lab platform
- Access to a wide range of National Professional Qualifications delivered by the Institute of Teaching
- Federation subject consultant support
- Harris Federation professional development training days and networking support.
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Summary
Do you have experience supporting students with SEN? Harris Academy Clapham is seeking to appoint an exceptional, experienced qualified teacher as SENCO.
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Main Areas of Responsibility
The purpose of your role will be:
- To ensure that Academy practice is compliant with the SEND Code of Practice (2014) and other relevant statutory requirements
- To work with the Academy Leadership team ensuring an ethos of Inclusion within the Academy and a culture of high aspirations for students with SEND
- To work with the Academy Leadership team ensuring the implementation of the Academy SEND Policy
- To ensure that the provision of SEND support is in accordance with the aims of the Academy and curricular policies
- To be responsible for maintaining an accurate and up-to-date Academy SEND Profile
- To be responsible for the accurate identification of SEND need across the Academy, ensuring a rigorous and thorough assessment process
- To be a role model with regard to Quality First Teaching and differentiation within your own teaching practice
- To be responsible for the embedding of Quality First Teaching across the Academy
- To be responsible for the Academy SEND Offer, ensuring high quality targeted interventions enabling students with SEND to make better progress
- In consultation with the Academy Leadership Team, to provide a programme of professional development with regard to SEND, that ensures all staff have the knowledge, skills and understanding to plan teaching and learning effectively and enable students with SEND to make expected progress
- To be responsible for tracking the progress of students with SEND, using a wide range of Academy data relating to progress, attainment, referrals, exclusions, detentions and attendance to identify barriers to learning
- To deploy staff and resources according to the needs of SEND students
- To write a termly report to the Governing body on progress and developments
Qualifications & Experience
We would like to hear from you if you have:
- QTS (or equivalent) and a good undergraduate degree
- Evidence of Continuing Professional Development relevant to the SENCO role or willingness to undertake this training.
- Knowledge and understanding of national priorities, current curriculum development and an ability to design and implement an innovate curriculum based on students' needs
- A thorough understanding of quality assurance techniques
- An appreciation of student motivation
- An understanding of how professional development contributes to the raising of quality
- SEN experience in a secondary school
- Evidence of successful teaching experience
- Evidence of pastoral experience
- Experience of working with key stakeholders such as parents, governors, employers etc
For a full job description and person specification, please download the Job Pack.
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Rewards & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Job requirements & duties
To plan, prepare and deliver a range of Forest School sessions, with guidance/instruction from the CEO, and support from school staff. Groups will include children and adults with learning disabilities and mental health concerns. The Forest School leader will be expected to:
· Plan and deliver Forest School education-based activities to a wide age range.
· Create and maintain a safe, engaging and supportive environment, demonstrating flexibility in planning and running sessions in response to varying/changing needs of the groups.
· Comply with all health and safety policies, measures and legislation.
· Supervise and support groups with varying needs while delivering sessions.
· Be aware of and comply with all Mudlarks Policies and Procedures.
· Participate in training and other learning activities/meetings as required.
· Administer first aid as the need arises.
· Assist with Risk Assessments where required.
· Follow reporting procedures as outlined by the CEO.
· Ensure that receipts for all purchases are kept and passed to the finance officer.
· Ensure that all spending is approved by the CEO.
· Provide information for reports and Mudlarks trustee meetings.
· You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation and as requested by the CEO.
Person specification
Education, training & knowledge
Essential
· Experience of leading groups or working with people with learning disabilities.
· First Aid Certificate or a willingness to gain one.
· Level 3 Forest School qualification, or a desire to gain one*.
Skills, abilities & attitudes
Essential
· A strong interest and passion in Forest School activities and environments.
· Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.
· Strong interpersonal skills and an ability to collaborate with staff and volunteers.
· Ability to manage challenging behaviour.
· Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.
· Self-motivated and able to use own initiative.
· Good verbal communication skills.
· A flexible and proactive work ethic and positive attitude.
· Punctual and organised.
· Ability to work under pressure.
· Willingness to be flexible.
· To have a keen interest in, and/or experience of, one or more of the activities undertaken at Mudlarks
Desirable
· Written communication skills necessary to present information in written reports and correspondence.
DBS Clearance
Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.
*Please note that The Mudlarks Community would fund a level 3 qualification, however the enrollment, exam and associated costs would be repayable from the candidate to Mudlarks in the event of them resigning from the role within 3 years of completing the course, or failing to complete the course.
The Mudlarks Community is a Hertford based charity supporting adults and young people with learning disabilities and mental health concerns.




The client requests no contact from agencies or media sales.