Supporter service manager jobs in norwich, greater london

Community Organiser @ Big Local Works

Are you an experienced community organiser looking to make a real difference in an urban community? Do you have experience of working with minoritised and marginalised communities? Are you a people-person with the skills and tenacity to help local people start exciting new initiatives?

If so, we have an exciting opportunity for you to join our team at Big Local Works (BLW) as our Community Organiser. Based on a historic Market Square recently refurbished with £2m from the GLA, we want to develop a more people-powered regeneration to sit alongside the massive property development happening all around us.

As well as driving economic improvements, we want to help create a more tolerant, cohesive, and vibrant local community where everybody is welcome. Part of that is to help local people create more community events, activities, and enterprises that give people the chance to collaborate together and build a lively community where people work and play together.

We need someone with the imagination, creativity and skill to support communities and individuals to have a say in how their community develops, but also take an active part in shaping the area. We have already helped many local people set up their own initiatives, building their confidence and helping them find resources – including the Bermondsey Literature festival, Latin markets, and a range of dance, ecology and arts projects.  This role could help shape the future of South Bermondsey and help us make a great place even better – with a more inclusive economy and community for all.

Key to this is better involvement and increasing the visibility of people from a wider range of backgrounds, in a highly divided area. You’ll play a key role in fostering a welcoming community by helping navigate occasional conflicts, with support from your manager, and approaching challenging interactions with empathy and professionalism.

If this sounds like an exciting challenge, please take a look at the job spec and apply using the instructions there.

JOB TITLE: Community Organiser – Enterprise and Engagement

ORGANISATION: Big Local Works – Charity No: 1182561

LOCATION: Big Local Works 4 Market Place, London SE16 3UQ

REPORTING TO: Charity Manager

General Information

Big Local Works (BLW) is a community-focused economic and social inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and a community in which everyone can participate.

We deliver our support in the community through three main services:

• Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
• Employability Skills training and coaching to help people access ways of increasing their earned income
• Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’ People Powered Regeneration
• Wider community building designed to create a more tolerant, diverse, and lively local community where everybody is welcome

We have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment. In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local marketplace,

the Blue Market in South Bermondsey. Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market Place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries.

South Bermondsey has a problematic history with racism and other forms of intolerance, and while migrant (recent and longer-term) communities have begun to settle in Bermondsey after many years of exclusion, there remains a sense that they are not full members of our community. Through our work we seek to empower local people, encourage enterprise and community activity, which is intended both to support the economic regeneration of the area and to empower and increase the confidence of local diverse communities.

Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.

Our key goals are

• Local people have more say over the changes in their local community.
• This means that local people are actively involved in the development of place-based community assets,activities and projects.
• Local people will have more influence on local development and regeneration.
• A more diverse range of local people work together to improve their community, which means community members from a wider range of backgrounds become active citizens.
• There are better relationships and increased collaboration between local stakeholders.
• People feel proud of their local area, and hopeful for the future.
• Stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities.
• People are better informed about the opportunities and assets in their local community.

Community Organiser – Enterprise and Engagement

Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area’s needs, assets and lived experiences.

This role has three key responsibilities:

• Outreach and engagement with diverse local communities to help them build a stronger, more representative voice.
• Supporting the development of new initiatives by local people to stimulate a sense of community.
• Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities

Key Tasks include

• Provide practical support and encouragement to the development of new initiatives in the local area.
• Broker collaborations and relationships between local groups, helping them develop relationships and networks.
• Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives – from microbusinesses on the market, to dance and knitting clubs or arts groups
• Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
• Develop effective and positive relationships with local stakeholders from many different backgrounds, communicating assertively and with diplomacy and tact.
• Organise Events: Plan and host public and private events, both online and in person, to strengthen community ties and increase visibility.
• Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
• Build and maintain a network of contacts among our priority groups and communicate efficiently with them
• Lead on day-to-day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
• Contribute to research and evaluation across activities to ensure our work has the best possible impact.
• Help represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme

Person Specification: Key Skills that would help you in this role:

Skills, knowledge and experience

• Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBTQ+ people, and others.
• A strong understanding of, and commitment to, the principles and practices of ensuring equality, diversity and inclusion and how these relate to community organising.
• Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
• Ability to work independently and proactively, with effective time management and prioritisation skills, to be able to multitask.
• Ability to communicate confidently, professionally, and approachably.
• Experience of managing conflict and challenging behaviour, with appropriate management support
• A high level of written and oral communication skills
• Experience of managing a small budget.
• Professional IT skills including confidence using Microsoft Office and Google Drive, and use of social media. Training can be given.

Personal qualities

• A people-person who actively enjoys getting out and meeting people and forming connections with others
• Somebody with enthusiasm and passion, but also an ability to focus on getting things done
• Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.

Desirable:

• We would particularly welcome those with experience of applying one or more recognised community organising framework
• We would particularly welcome those with experience of supporting microenterprise, as well as purely recreational social/ community-focused activity.

If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.

You will benefit from

• 25 days holiday a year plus bank holidays
• A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
• Monthly contribution towards your mobile phone bill

Working pattern

While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.

There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things.

MAIN TERMS AND CONDITIONS

•  4 days per week (0.8 FTE)
• Hours normally 9-5pm but likely to include one evening a week and occasional Saturdays (market day).
• Annual salary: Between £24,000 and £25,600 for 4 days/week - depending on experience (FTE £30-£32,000)

An enhanced DBS check is essential.

To apply, please send:

• A full CV and
• A covering letter tailored to the job, which tells us 1) what attracts you to the job itself, and 2) detailing how your skills, experience and qualities make you suitable for the role.

Use of AI:

We understand the value of AI tools, and especially recognise their value for people who may need help with their writing. However, we have had to reject a large number of applications for roles recently where AI was used to write CVs and letters that were completely unsuitable and too generic to understand. Please use your own words, experience and ideas to give us the best chance of understanding your application.

Closing date: 22nd October

Benefits Adviser

West Kensington, London

£30,000 - £32,000 per year (salary open to discussion for candidates with significant relevant experience)

Permanent

Job Description

Company profile - Kinly

Kinly is a fast-growing social impact start-up with a mission to help older people live independently for longer. We are focused on the megatrend of ageing demographics, improving healthspan and helping to reduce the economic and social burden of ageing.

Kinly supports older people and their families to understand what support and allowances they are eligible for and then does all the complex forms/applications for them. By doing so, we unlock £5,000 a year per person on average, helping people to afford health/care support, physios, taxis, and at-home equipment.

A majority of older people are cut off from the support they need due to barriers to access – disability, low income, lack of internet or lack of family. We help people navigate a complex system and make ageing easier. Our services are free at the point of use, and fully accessible offline (using only a landline phone), but we use a lot of technology to deliver the service.

Kinly was founded by a previous unicorn founder (insure-tech) and ex-Managing Director of an AIM-listed healthcare company. The business is based in West London, with teams focused on Benefits, Customer Success, Tech and Operations. The business has a very senior advisory Board, including Government advisors and health and care leaders. Kinly’s Head of Benefits formerly lead a successful Information & Advice Service at Age UK, gaining two external Quality Marks under her leadership.

About the role

This is an exciting new role for someone with welfare benefits advice experience.

You will complete benefits checks and applications for our clients, their families and their carers. This includes providing support with Personal Independence Payment, Attendance Allowance, Pension Credit, Carer’s Allowance, Council Tax and Housing Benefit applications.

What We Offer

Salary: £30,000 - £32,000 per year (some flexibility for discussion for candidates with significant relevant experience)

Hours: Full-time (Monday – Friday) + holiday

Contract: Permanent

Promotion: Opportunities for personal growth and promotions within the company

Perks: Free Nuffield gym membership

Location: West Kensington, London (future hybrid work arrangement possible)

Start date: As soon as possible

Main Responsibilities

Providing information and advice over the telephone to older people, their carers and relatives

Completing benefits checks and advising clients accurately and appropriately in relation to their welfare benefit and related entitlements

Completing benefit applications

Holistically exploring a client’s financial, health and care needs to fully understand and tailor support to their specific circumstances 

Communicating with empathy, patience, and good listening skills

Presenting and discussing information with clients in an accessible way, enabling them to understand and make informed choices 

Identifying and researching information using trusted resources.

Understanding how regional differences can affect benefit entitlement (e.g., Local Housing Allowance) and advise accordingly

Keeping secure, up-to-date, full and accurate records using Kinly’s systems

Reviewing completed forms and carrying out case checks to ensure quality

Upholding Kinly’s high standards of professionalism, and living up to our core values of “access for all”, trust and championing older people

Person specification

Knowledge of welfare benefits, including Personal Independence Payment, Pension Credit, Carer’s Allowance, Housing Benefit, Council Tax Support, Attendance Allowance, Blue Badge

Recent experience of delivering information and advice on welfare benefits – particularly in relation to Personal Independence Payment, Attendance Allowance and Blue Badge and Pension Credit

An understanding of, or interest in how different benefits impact each other (e.g., Carer’s Allowance and State Pension, Pension Credit and the Severe Disability Premium)

Knowledge of, or an interest in issues affecting older people including housing, transport, disability aids and adaptations, care assessment and funding, and community support

Desire to learn about benefits in different regions (e.g., Social Security Scotland)

Ability to work flexibly, independently, and as part of an energetic, driven and collaborative team in a very supportive and busy work environment

Excellent communication and interpersonal skills with an ability to relate to people at all levels and from different cultural backgrounds

Attention to detail

Experience of working independently to prioritise work and meet deadlines

Willingness to participate in opportunities for training and professional development

Competent and efficient IT skills (Microsoft, Outlook, Excel, IOS)

Job Benefits

Casual work attire

Gym membership

On-site parking

About Phab 

Phab Ltd is a national disability inclusion charity working across England and Wales to break down barriers to inclusion in Society. Our work is driven by the social model of disability and the belief that everyone deserves to be included, connected, and celebrated. 

With an inspiring 70-year history, Phab has built a network of local Phab Clubs, residential projects (Phab Adventures), inclusive events, and a growing consultancy and training arm (Phab ACTS). We are disability-led and actively welcome and support disabled applicants. 

Why We’re Creating This Role 

This is a unique opportunity for an experienced marketeer to play a leading role in a charity celebrating 70 years of impact, transforming the lives of thousands of disabled people and their families. 

We know that Phab has untapped potential to grow our reach and amplify our impact – but we currently lack in-house marketing and communications expertise. This new leadership role will be pivotal in developing and delivering a compelling, inclusive, and authentic voice for Phab across all channels.

As we approach our 70th anniversary in July 2027, we want to use this milestone to ‘share the powerful stories of the people involved in Phab, past and present’ to celebrate and amplify Phab’s reach and inspire the next generation of disabled and non-disabled young people to drive inclusion, alongside supporters, volunteers, partners, and participants. 

The Role 

The Head of Marketing and Communications will shape and lead a new marketing and comms strategy in line with our Phab Strategy 2025 to 2030 – raising awareness of our work, growing our supporter base, championing inclusive practice, and ensuring that our messaging reflects and amplifies disabled voices. 

You will work closely with teams across the charity, especially fundraising, Adventures, and ACTS, to develop content and that help us connect with new audiences, demonstrate impact, and position Phab as a leader in disability inclusion. 

Key Responsibilities 

Strategy and Leadership 

• Develop and implement a marketing and communications strategy aligned with Phab’s mission and strategic objectives 

• Line manage and support the Social Media & Club Support Executive, and oversee the work of external freelancers/agencies where required

• Lead brand development and ensure consistency and accessibility across all channels and materials 

• Support the planning and delivery of Phab’s 70th Anniversary celebrations, with strong storytelling and visibility 

Campaigns and Content 

• Plan and deliver engaging multi-channel campaigns to promote Phab’s services, projects, and fundraising efforts 

• Produce high-quality content including blogs, newsletters, case studies, videos, and press releases

• Grow our reach across digital and traditional media, proactively seeking new PR opportunities 

• Support volunteers, Phab Club members and Phab Adventurers to tell their stories and represent Phab’s voice authentically and confidently 

Digital and Data 

• Manage and develop Phab’s website and ensure content is current, accessible, and engaging 

• Use data, analytics, and audience insight to guide strategy and optimise campaigns 

• Monitor and report on KPIs, reach, and engagement to the senior leadership team and board 

Collaboration and Influence 

• Work cross-functionally to align messaging and create joint campaigns with fundraising, Adventures and ACTS teams 

• Lead in media relations, building partnerships with relevant organisations, and influencers 

• Stay up to date with trends in marketing, communications, and the disability sector

Essential 

• Degree (or equivalent professional qualification) in Marketing, Communications, or a related discipline. 

• Substantial proven success in a senior leadership role within marketing and communications, ideally at organisational or national level. 

• Demonstrated experience of managing and motivating teams (staff and freelancers) and fostering collaborative working across departments. 

• Strong strategic acumen combined with a track record of delivering high-impact, multi-channel campaigns from conception to evaluation. 

• Proven expertise in fundraising communications, including shaping compelling supporter journeys that drive engagement and income growth. 

• Established networks and sector contacts that can be leveraged to amplify Phab’s reach and reputation. 

• Outstanding storytelling, copywriting, and content creation skills, with a portfolio of work demonstrating impact. 

• Evident commitment to disability inclusion, with practical understanding of the social model of disability. 

• Ability to champion inclusive communications and accessible design principles, embedding them across all channels. 

• High level of confidence in using digital tools, social media platforms, and analytics to optimise campaigns and engagement. 

Desirable 

• Experience working within, or in close partnership with, the charity and/or disability sector. 

• Understanding of brand development and creative direction, including visual identity management. 

• Experience of planning and delivering communications strategies for major organisational milestones or anniversary campaigns. 

• What We Offer 

• A collaborative, values-driven workplace where inclusion is at the heart of everything we do 

• Flexible, hybrid working with co-working spaces in Wimbledon and Lancashire 

• 25 days annual leave plus Bank Holidays 

• A chance to shape a brand-new role and make a lasting difference 

Be a part of a collective and supportive team by joining the London District.

Our District Net-Zero Officer will take the lead in advising, supporting and encouraging on all things net-zero related with our Churches and Circuits across London. You must have knowledge of sustainability (that’s a given), but you’ll also need some skills in IT applications, some admin know how, fabulous grant writing capabilities, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero Officer will play a significant role in enabling our churches in London to assess their environmental impact, learn, grow and benefit from the wider impact of reaching net zero.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Project Accountant will play a key role in strengthening the organisation’s financial management and supporting strategic decision-making. This short-term role will focus on optimising the Business Central finance system, ensuring robust processes are in place, and providing high-quality financial analysis to support bids and strategic projects.

A key requirement of the role is fund accounting expertise, ensuring accurate management of restricted and unrestricted funds and compliance with funder requirements. The postholder will work closely with senior stakeholders to ensure accurate, timely, and reliable financial information that underpins operational and strategic priorities.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 10th October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

The Role

The Events Coordinator plays a vital role in supporting the effective delivery of HTB's Evangelism & Mobilisation events and programmes, including Sunday Services, Events Christmas, Easter, HTB Alpha, Connect Groups, Teams, Prayer Ministry training, Workplaced and HTB Focus. This role ensures all operational, administrative, and logistical elements are well-managed and enables consistent implementation and excellent output across any of our 6 London sites (BR, OS, DW, CG, QG, EC).

The Key Responsibilities

The candidate must be able and willing to work evenings and weekends to deliver events,
courses, Sunday services and other ad hoc operational requirements as and when required.
Listed below are the key elements that the role holder will be accountable for delivering:
Operational & Administrative Support
• Plan and coordinate the logistical and operational elements for all Evangelism & Mobilisation events, services and initiatives
• Manage departmental inboxes and calendars, including meeting scheduling, inquiry responses, and follow-ups.
• Manage external bookings professionally.
• Onboard new suppliers, caterers, team and congregation.
• Maintain and update department systems such as project trackers, schedules, day plans and service and events databases.
• Support the continuous improvement of workflows and administrative systems, suggesting efficiencies where appropriate.
• Ensure projects, services and events adhere to safeguarding, legal, GDPR, insurance, and health & safety requirements and following relevant processes
• Process invoices, expenses, and credit card submissions accurately and on time.
• Oversee departmental tools and resources including software, hardware, and operational records—ensuring everything is up to date and functional.
• Procure equipment, stationery, and other supplies required for programme delivery.
• Organise and receive weekly deliveries and manage supplier relationships with catering suppliers and wholesalers
Programme & Project Coordination
• Support the delivery of Evangelism & Mobilisation events, services and projects through effective logistical planning and coordination.
• Track expenses and assist with budgeting and financial forecasting.
• Organise internal and external venue bookings, hospitality and catering, technical equipment, and other logistical requirements.
• Create and manage project plans, checklists, and updates; support the team in meeting key milestones and deadlines.
• Coordinate the creation and delivery of relevant media, comms and programme content materials for our services and events
• Facilitate clear, timely communication across the department and with other teams
• Coordinate department logistics for offsite events such as Focus and the Leadership Conference.
• Maintain accurate service and events records using church management systems such as ChurchSuite.
• Collaborate with Operations Coordinators, Events Coordinators and Managers across departments as needed.
• Support the mobilisation of the wider congregation by creating opportunities for involvement in department activities.

The Right Candidate

• Proven Coordination Experience: Minimum 2 years of experience coordinating projects and operational tasks, with a demonstrated ability to manage multiple responsibilities effectively.
• Passion for Sunday Services and Church events: Deeply committed to supporting, church events, services and ministries
• Excellent Communicator: Confident and professional in both written and verbal communication; able to engage effectively with a wide range of stakeholders across all levels.
• Strong Organisational Skills: Proven ability to prioritise tasks, manage a busy schedule, and remain calm and focused under pressure.
• Effective Problem Solver: Takes a proactive and logical approach to identifying challenges and offering clear, actionable solutions.
• Demonstrate One Team Mentality: Supporting the whole team with running courses, events and services on site which may include working evening Alpha, ad hoc Sundays, and special events such as Christmas, Easter and others as and when required

Clinical Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Clinical Lead

Location: Based in our Central Office in Islington which is around a 10 minute walk from Highbury and Islington station. You will also work across multiple services in and around London, Kent, Brighton, Luton and Bedford. Please be kindly aware there is no step free access at this location and some of our other sites. 

Salary: Full time equivalent salary is £61,800

Shift Pattern: 15 hours per week working 5 to 7.5 hour shifts Monday to Friday between 09:00 - 17:00, set days and shifts can be discussed in the recruitment process with the hiring team. You may be required to work outside these hours as per service and organisational needs. 

About the role

As a Clinical Led, you will be responsible for shaping, leading, and delivering our Clinical strategy. You will drive clinical excellence and innovation across our services by providing leadership, knowledge, and your skills to upskill and empower our wider teams. You will champion best practice, compliance, and continuous improvement to ensure we are providing meaningful outcomes for our residents and participants. 

Key Responsibilities include:

• Take lead on developing and implementing healthy and safe clinical strategies, policies, and procedures across the organisation.
• Provide expert clinical oversight across all relevant services.
• Lead on research initiatives to evidence the effectiveness of our clinical offer that will provide ongoing evaluations and reviews for SIG.
• Manage ongoing clinical projects, research projects, and audits.
• Provide hands on support to managers throughout resident and participant interactions with SIG.
• Support teams with cases and medication issues, working alongside external clinical teams.
• Complete and manage serious case reviews, in collaboration with various teams internally and externally to complete thorough evaluation and make recommendations.
• Lead on risk management and risk assessments, in line with SIG’s theory of change, carry out strengths-based assessments of need and risk and deliver holistic support and risk management plans, enabling residents/participants to achieve their aspirations and keep themselves safe.

About you

We are looking for someone who can proactively take leadership and ownership of creating safer and compliant clinical services for our residents and participants. You will be able to communicate highly complex and sensitive information effectively, and able to upskill others to be empowered to perform within their roles, with knowledge of clinical excellence. You will have:

• Registered Clinical Profession; Specialist Registered Mental Health Nurse, Non Medical Prescriber qualification or equivalent
• Proven leadership in clinical service delivery within health, social care, or third sector settings
• Experience in managing multidisciplinary teams and driving service excellence
• Ability to teach, train, consult, and deliver clinical supervision
• Thorough understanding of risk management and able to share this with colleagues at all levels through training, meetings and one to one support
• Ability to translate industry standards into internal practices, updating relevant people on any updates on a regular basis. Keep in line with regulations and relevant trends
• Understanding of interplay between physical health, mental health, and substance use
• Ability to understand and apply safeguarding protocols as they arise
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Clinical | Nurse | Charity | Mental Health | Medication 

I have a unique opportunity working with a national disability charity, as their Community Activism Lead. You will utilise your strong campaigning, digital, and mobilisation skills to develop and implement an effective model for facilitating activism across the UK to empower communities to influence and enhance the services that their deaf children rely on.

Are you excited to develop activism among families and community groups?

Your background and experience:

• Track record of designing and delivering successful influencing campaigns, particularly those that have led to policy change and improved services.
• Knowledge of the latest approaches for engaging people in campaigns (including those with lived experience), effective supporter journeys and mobilising campaigners (including through digital), using data and insight.
• Excellent interpersonal skills; adept at building and maintaining relationships with internal and external contacts at all levels, including parents or carers (desirable)
• Good knowledge of devolution and political systems/structures in the UK at a national and local level, as well as opportunities to influence them
• Ability to independently plan your own programme of work and apply strategic thinking. 

Leading pilot programmes will mean a pro-active, self-starter approach is essential, to enjoy the role, and gain buy-in both externally and internally across the charity.

• Location- Remote based within the UK, with regular travel across the UK (approximately twice a month).
• Full-time, permanent role.
• 35 hour week, with flexible working hours between 10am-2.30pm.
• Salary £43,000- £47,000

Fantastic benefits; 25 days holiday, with an extra day each year, (up to 5 years), compassionate leave, learning and development.

Diversity and inclusion are a key cornerstone of the charity’s culture, and they are committed to including everyone in supporting their Equality, Diversity and Inclusion action plan for this year. The charity is a Disability Confident Employer.

Applications for the Community Activism Lead will be reviewed on a rolling basis. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

An exciting opportunity has arisen for a People Officer to join a highly regarded Educational Membership Body based in the heart of London. This is a full-time, permanent based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Assist with providing first line people advice and guidance to Line Managers and employees through keeping up to date with people policies
• Assist with People Team projects as needed
• Assist the People Team with note taking at formal ER meetings when required
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records

Ideal candidate profile:

• CIPD level 3 or 5 or equivalent
• At least 3 years in a similar HR position
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams

Salary: £33,000 - £33,200 per annum  + excellent benefits

Location: Charing Cross, London
Working hours: Full-time (35 hours per week) - Hybrid 
Contract: Permanent

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Corporate New Business Lead

Up to £34,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

(Flexible working options available, part-time considered)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.

Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.

This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.

Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.

What we’re looking for:

• A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
• A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
• Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please email your CV & covering letter to us via the link.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Salary of £29,762 per annum

37.5 hours, Monday to Friday

Location: Putney SW15, with travel to UK Homes and Services

Fixed Term Contract to 31st March 2026

This DfE funded role is an opportunity to work with young people across our UK homes and services. As a Staying Close Life Skills Coordinator, you will support young people in creative ways, to help them to develop the skills needed to overcome barriers and thrive in life.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong.  We hope to attract application from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.

About the Role

As a Staying Close Life Skills Coordinator, you will work across our UK homes and services, delivering a programme or tailored, creative Life Skills activities. You will be responsible for creating resources and session plans to support young people’s development of crucial life skills; finding creative and innovative ways to deliver the sessions; building relationships with young people to allow the sessions to be meaningful and impactful; working with staff teams to improve their understanding of the life skills support needed by young people, and how this can be delivered; ensuring young people are aware of their own progress and that their achievements are recognised; recording the details and outcomes of your work, so that its impact can be demonstrated and learned from; listening to young people and supporting them to share their thoughts on what matters to them, and taking responsibility for ensuring the feedback of young people leads to meaningful change.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

Applicants should have

• Experience of delivering Life Skills work to young people
• At least one year experience working with young people
• The ability to collate data in order to monitor and evaluate outcomes
• Experience of leading and managing group activities
• Experience of using creative methods to support young people
• An understanding of the issues affecting looked after young people and care leavers
• A basic understanding of relevant legislation
• Understanding of good safeguarding practice, children’s rights, and the importance of participation
• Excellent communication and interpersonal skills
• The ability to build honest and supportive relationships with young people and fellow professionals
• The ability to deal with sensitive issues sensitively and appropriately
• The ability to create resources across a range of areas to support learning
• Good time management and organisational skills

What you should expect from us

• Salary of £29,762 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website

For more information or assistance during the application process, please contact us

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Marie Curie is the UK’s leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering nursing and hospice care in the community and in hospital, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness that cannot be cured. 

The PR & Media team raises awareness of who we are, what we do, and the impact Marie Curie has through local and national broadcast, print and online media. This team also looks after our work with high profile supporters and celebrity ambassadors. 

The National PR Lead is responsible for the successful delivery of Public Relations and Media strategies to support a designated portfolio of work. You will play a vital role in leading priority PR workstreams. Your expertise will ensure we use the most effective PR tactics to meet team and organisational goals. 

You will be responsible for:   

• Delivering PR and media strategies for specific portfolios, leading priority workstreams, and ensuring effective tactics to meet campaign and organisational goals.  

• Leading PR strategy development, execution, and evaluation to increase brand recognition and media reach; managing campaign objectives and sharing insights for continuous improvement. 

• Identifying, training, and briefing spokespeople including senior staff. 

• Managing reactive news and news desk functions to stay ahead of media agendas. 

• Maintaining strong media relationships, ensuring consistent key message delivery, and advising on reputational risks and issues. 

• Line management and team leadership for two National Media & PR Officers. 

Key Criteria: 

• Established experience in a similar PR position, managing a news desk or a press office.   

• Experience working in a large complex environment, ideally in the charity sector.  

• Excellent understanding of national consumer media (tv, printed, online, podcasts etc) 

• Line management experience and the ability to lead teams  

• Excellent communication skills with the ability to work with stakeholders of all levels.  

• Ability to work unsociable hours.  

Please see the full job description .   

Application & Interview Process 

• As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

• Close date for applications: Sunday, 12 October 2025. We encourage early applications, as we may close the application process sooner after receiving a sufficient number of qualified applications.

Salary: £ 36,900 - 41,000 per annum (additionally: 3,500 London Weighting Allowance if applicable + out of hours allowance) 

Contract:  Permanent, full-time 

Based:  London (hybrid). Working from home and 1-2 days per week from our Embassy Gardens office in London.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

HR Generalist

The HR Generalist is an exciting role within the HR & Operations team, supporting the delivery of a first-class employee experience at Youth Zone. Reporting to the Head of HR & Operations, you will be responsible for providing a wide range of HR services across the employee lifecycle, ensuring policies and processes are up to date, and acting as a trusted and approachable point of contact for staff and managers.

If you are passionate about people, workplace culture, and making a difference, then we want to hear from you!

Position: HR Generalist
Location: London W12 7TF (Hybrid – 1 day a week from home)
Salary: £35,000 per annum (pro-rata if part-time)
Hours: Full-time, 37.5 hours per week or 30 hours (4 days)
Contract: Fixed Term (12 months), with the potential to become permanent
 

Closing Date: 9am, Monday 20th October 2025
Interviews: Monday 27th October 2025

About the Role

This is an exciting time at Youth Zone, with our first year of opening already making a big impact in the community. As HR Generalist, you will play a pivotal role in helping shape the organisation’s culture and people experience. You will support recruitment, onboarding, employee relations, performance management, payroll, and learning & development, while also co-delivering on key HR projects such as engagement, diversity, and wellbeing initiatives.

You will need to be proactive, organised, and confident in balancing operational delivery with improvements that strengthen employee experience. This role is perfect for someone who enjoys variety, thrives on building relationships, and wants to contribute to a mission-driven charity making a difference for young people.

Key responsibilities include:

• Manage recruitment and onboarding, ensuring inclusive practices and great candidate experience.
• Lead on HR administration including contracts, HRIS updates, absence tracking, and reporting.
• Support managers with employee relations including performance, grievances, and disciplinaries.
• Collaborate on engagement, wellbeing, and DEI initiatives across the organisation.
• Process payroll data in collaboration with Finance and external providers.
• Support learning & development opportunities and contribute to shaping WEST’s Employee Value Proposition (EVP).

About You

You will bring proven HR experience and be ready to take ownership across a variety of people-focused areas. You’ll have excellent organisational skills, a strong understanding of employment law, and be confident in working with managers and employees alike.

You will also have:

• Experience as a HR Generalist or similar role.
• Knowledge of UK & European employment law and HR best practice.
• Strong organisational and communication skills.
• Experience managing recruitment, onboarding, and HR processes.
• Confidence in handling employee relations matters with discretion.
• CIPD Level 5 qualification (or currently working towards).

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.

This is a vital charity that makes a huge difference in levelling the playing field for young people in West London, and you can be part of that journey.

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as HR, Human Resources, HR Generalist, HR Advisor, HR Officer, People Officer, People Advisor, HR Coordinator, HR Administration, HR Administrator, HR Business Partner, Employee Relations Officer, People and Culture Officer, Talent Acquisition Coordinator, Recruitment and HR Coordinator, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.