Supporter service manager jobs in Royal arsenal, greater london
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?
We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).
The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.
The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.
The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.
This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
Join the RCR Learning Team as our Operations Officer and play a pivotal role in driving operational excellence and innovation. This is a central position supporting the team’s strategic objectives, governance, and day-to-day activities. You’ll lead operational improvement projects, manage key business processes, and deliver outstanding customer service to both internal and external stakeholders.
What You’ll Do
As Operations Officer, you’ll be at the heart of our operations, ensuring the team runs smoothly and efficiently. Key responsibilities include:
- Operational Leadership: Streamline daily activities, embed standard operating procedures, and drive efficiency improvements.
- Governance Support: Oversee governance structures, lead secretariat duties for committees, and ensure compliance with RCR policies.
- Project Management: Scope, initiate, and deliver projects aligned with strategic objectives, managing risks and timelines effectively.
- Data & Reporting: Manage CRM systems, produce evaluation reports, and ensure compliance with data protection legislation.
- Recruitment & Onboarding: Support recruitment of staff and voluntary contributors, ensuring a welcoming and consistent experience.
- Collaboration: Work closely with colleagues, subject matter experts, and external partners to deliver high-quality learning experiences.
About You
We’re looking for someone who:
- Has strong project management skills and thrives in a dynamic environment.
- Brings a proactive, solution-focused approach to operational challenges.
- Is passionate about continuous improvement and innovation.
- Communicates effectively with senior stakeholders and external partners.
- Has experience managing systems, processes, and governance activities.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About SPANA
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
SPANA is investing in its Grants and Compliance function to strengthen financial oversight and accountability across its global partnerships. The Grants and Compliance team plays a critical role in safeguarding resources, supporting partners and ensuring compliance with donor requirements and SPANA’s internal policies. The team works closely with colleagues across departments and with partner organisations to deliver impactful programmes for the welfare of working animals worldwide.
Reporting to the Grants Compliance Manager, the Grants Finance Officer is a key role within this function. The position ensures robust financial management of grants and partner funding by reviewing financial reports, conducting compliance checks and supporting partners with capacity building. The role also maintains accurate grant records, assists with due diligence and contributes to risk assessments and audit processes. By providing clear financial support and guidance, the Grants Finance Officer helps SPANA and its partners meet donor expectations and strengthen accountability, ultimately enabling better programme delivery and impact.
Contract, location and salary
This is a UK based, permanent, full-time (34.5 hours per week) role, and current right to work in the UK is required. This is a hybrid position with regular attendance (1-2 days per month or more if preferred) in our London office.
The salary for this position is c.£34,000 per annum subject to skills and experience.
Full details and how to apply
Please review the job description for full details including a person specification. The deadline for applications is 23:59 GMT on Wednesday 14 January 2026.
The client requests no contact from agencies or media sales.
Location: hybrid - a minium of two days in the Aldgate, London office per week
Interview date: Monday 19th January (virtual)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Virtual Events team, helping to coordinate a portfolio of virtual events expected to raise over £4.1 million in the next financial year.
Within this role, you will be responsible for the end to end management of our month long virtual challenges , delivering marketing plans in collaboration with agency support and stewarding supporters to ensure engagement and participation. With a pro-active and can do approach you will ensure efficient event delivery, continuously analyse, and develop the virtual events portfolio. You will work closely with teams across Fundraising, Data, Marketing & Communications to drive income, collaborate and achieve high levels of engagement across the virtual events portfolio.
You will be a strong project manager, with confidence to take a test and learn approach to engagement across acquisition, and deliver exceptional supporter experiences. This is a great opportunity for someone who has a proven track-record delivering against fundraising KPIs and who is motivated by its potential to bring people together, strengthen engagement, and create a lasting impact for Dementia UK.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Details:
Salary: £50,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, our expectation is that you will come to London 1 day each week for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below.
Closing date for applications: Midnight on Sunday 11 January 2026.
Interview dates: We expect to hold interviews over Teams on Monday 19 to Wednesday 21 January 2026.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
At Hospice UK, we believe data can help ensure that hospice care is available to all, for now and forever. This is an exciting time to join us. In this role, you’ll be able to shape how we collect, connect and use insight across our charity and the wider hospice community, so decisions are smarter, services are fairer, and our impact is clear.
You’ll be our leading technical voice for data, shaping and delivering our Data Strategy, guiding colleagues, and ensuring modern, effective ways of working with data. You’ll work with internal systems and sector datasets (plus third‑party sources like population data) to build the reporting that helps hospices compare services, reach underserved communities, and make better decisions.
We’ve recently invested in modern Microsoft data tools and updated our key systems to provide the foundations for the future. This is a chance to define how we use data for the long term, from engineering robust pipelines to creating the dashboards leaders rely on every day.
In the short term, your focus will be:
- Overseeing the introduction of a new member data collection portal being developed by a third-party organisation.
- Developing, deploying and improving our internal performance reporting and hospice sector reporting using Power BI and related Microsoft tools.
You’ll be passionate about data and using it to improve decision making and operational processes. You’ll be able to engage with colleagues at all levels to understand their needs, champion good data management and reporting practices, and provide technical advice and guidance.
You’ll join a high performing ICT and Data team of 8 colleagues.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by midnight on Sunday 11 January 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Sunday 11 January 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Peer Support Mentor
Location: This role is based based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time Equivalent)
Shift Pattern: This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements.
About the Role
We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
Some key responsibilities include:
- Supporting residents with daily tasks
- Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.
- Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.
- Plan and deliver activities within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.
- Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs.; Uses lived experience specifically to support people with multiple and complex needs.
- Good written and verbal communication, with effective relationship building skills.
- Good time management, able to prioritise and manage your own workload.
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
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Lead the Long-Term Health Conditions team, including line management and reporting.
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Develop and deliver lifestyle self-management workshops for over 200 adults each year.
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Support behaviour change by helping individuals build knowledge, skills, and confidence.
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Work closely with partners to ensure seamless signposting and cross-referrals.
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Manage outreach to hard-to-reach groups, including global majority communities.
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Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.
Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience.
As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.
If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.
Please provide a CV and cover letter which outlines your skills and experience for the role.
Applications close at midnight on Sunday 4th January 2026.
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent, | Full Time | Circa £35,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
About the Role
We’re looking for a proactive, highly organised individual to provide executive-level support to the Director of Resources and Director of Technology. You’ll manage complex schedules, coordinate meetings, provide direct support to committees, prepare key documents, and support strategic projects.
This is a role for someone who thrives on responsibility and variety. You’ll:
· Act as secretary for key committees.
· Liaise with senior stakeholders internally and externally.
· Ensure smooth communication across the organisation.
· Have the opportunity to volunteer for events, meet with beneficiaries and visit RAF Stations.
What We’re Looking For
· Exceptional organisational and communication skills.
· Ability to take initiative whilst providing timely and consistent support to Directors.
· Ability to manage multiple priorities with discretion and professionalism.
· Confidence engaging with senior internal and external stakeholders.
Additional Information
· Must have the right to work in the UK.
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Monday 12 January 2025, 5:00pm
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 18th January 2026 2330 hrs
How to Apply
To apply, please submit your CV, covering Letter & additional information form to the email provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
18 Month Contract, Full time, 37.5 hours per week.
Reports to: Digital Communications Manager
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: We offer blended working within this role – with a minimum two days a week in the office or at key stakeholder meetings externally required.
About the role:
This an exciting time to be joining Motability Foundation. With our newly launched five-year strategy, our vision is clear - we want to build transport equity for disabled people in the UK so that they can make the journeys they choose.
As our Social Media Manager, you will actively monitor trends, conversations, and opportunities across the transport and disability sector to identify moments where Motability Foundation can engage, respond, and lead. You’ll create compelling, original content for our digital channels spotlighting our impact, amplifying our voice and the voices of disabled people. Working within our growing Digital Communications team, you’ll ensure our content is timely, relevant, and aligned with sector developments, supporting our strategic aims and deepening community engagement.
What you will be doing:
Social media management and community building
- Own day-to-day management of our social media channels (LinkedIn, X, Instagram and Facebook).
- Foster community engagement - respond to comments, messages, and mentions in a timely, sensitive, and brand-aligned way.
- Develop and implement community-building initiatives (user-generated content and beneficiary support stories)
- Follow best practice guidelines to ensure all content is accessible (e.g. alt text, video captions).
Content creation and storytelling
- Create original, on-brand social media content that reflects Motability Foundation’s values, mission, and impact. This includes written copy, graphics, short videos, infographics, and carousel posts.
- Develop content that communicates impact and encourages calls to action, such as grant applications or case study sign-ups.
- Collaborate with the Content and Stories Executive, and Communications team colleagues (e.g. press, public affairs) to source stories, case studies, and content opportunities.
- Maintain the digital content calendar in coordination with the Digital Communications team.
Campaign planning an execution
- Lead integrated digital awareness-raising campaigns that bring together organic social, paid social, email, and web content.
- Manage campaign creative, scheduling, and coordination, ensuring timely execution and message alignment.
- Work with partner organisations and external agencies to deliver high-quality campaign assets.
Social listening, analytics and reporting
- Use social listening tools to track sentiment, conversations, and emerging trends in the transport and disability space.
- Help develop and monitor KPIs (reach, engagement, conversion, sentiment) and produce regular performance reports.
- Translate insights into actionable recommendations for content, community, and campaign optimisation.
- Use A/B testing or experimentation (post times, formats, messaging) to improve performance.
Strategy development and implementation
- Support the development of a long-term social media strategy aligned with the charity’s five-year strategy.
- Help define audience segments, tone of voice, content pillars, channel priorities, and metrics for success.
- Contribute to cross-functional strategy discussions to ensure social media aligns with wider organisational goals.
- Stay up to date on social media trends, platform changes, emerging tools, and best practices in the charity sector.
Risk management and brand governance
- Ensure that all social content aligns with brand guidelines, tone of voice, and organisational values.
- Escalate any reputational or safeguarding risks (e.g. negative sentiment, sensitive stories) to the Digital Communications Manager and wider Communications team.
- Support the development and implementation of social media policy, guidelines, and process maps.
Your experience:
- Proven track record of success in a dedicated social media or digital communications role, ideally within a charity or a public sector organisation.
- Exceptional written and verbal communication skills, with the ability to translate complex information into clear, compelling narratives for diverse audiences.
- Experience developing and running social media campaigns (using organic and paid content).
- Skilled at content creation: writing, graphic design (e.g. Canva or Adobe Express) and basic video production / editing.
- Used social analytics and listening tools to measure performance, monitor sentiment, and generate insights.
- Managed or contributed to multi-channel campaigns, combining social media with email and website.
- Experience managing a content calendar and coordinating with different teams.
- Proficient with social scheduling and management tools e.g. Sprout Social, Emplifi or similar.
- Experience in reporting, A/B testing, or using insights to optimise content is a plus.
- Strong understanding in managing and optimising digital communication channels, including social media strategy and content.
- Ability to work autonomously, manage multiple projects, and thrive in a fast-paced environment.
Nice to haves
- Experience working with or for disabled people's organisations or charities.
- Experience editing website pages using a CMS e.g. Umbraco, WordPress
- Experience partnering with external agencies or consultants.
- Understanding of SEO, UX and accessibility best practices and have applied them in your work.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary - £41,445 - £48,352
Hours - Full-time
Benefits - Excellent package including 27 days annual leave + bank holidays
We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants officer to our grants and research team.
We are the main grant-making and fundraising charity for Moorfields Eye Hospital NHS Foundation Trust (Moorfields) and its academic partner UCL (in particular the UCL Institute of Ophthalmology), two world-leading institutions. The majority of our support funds innovation and research into eye health, and we have an emphasis on building capacity and developing the careers of researchers and clinicians.
We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.
This is an exciting opportunity for a grants officer to bring enthusiasm and experience to our dedicated team, following robust and effective processes to select and award the most impactful projects and programmes, and collaborating with a number of varied stakeholders.
About the role
You will be joining a friendly and supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes.
You will be the primary point of contact for applicants and other stakeholders throughout the grant management process, ensuring they are supported and managed in a professional and timely manner. This would include communicating feedback to applicants on funding proposals following decision making. You will support development of content that advertises funding opportunities and showcases the impact of the charity's funding.
Our close proximity, and working relationships, with Moorfields and its academic partner UCL (in particular the UCL Institute of Ophthalmology) are very important to this role. A successful candidate will enjoy working with academics, clinicians and other hospital staff, supporting their engagement with, and applications to, our funding programmes.
About you
You will have ambition to develop or expand your career in grants management within a growing grant-making charity. You will have a qualification in a biomedical sciences/health subject.
- You will also have research experience in an academic or clinical setting and an understanding of research funding processes in a grant-making charity.
- You will be an excellent communicator, able to build confident working relationships at all levels. An ability to network and liaise with scientific, clinical and research communities will be key to your success in this role.
To apply
Your application should include your CV and your cover letter response (up to 500 words in total) to the following questions:
› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.
The closing date for applications is Monday 19 January 2026.
Interviews are expected to be between 2 and 13 February 2026.
The client requests no contact from agencies or media sales.
Fundraising Manager – Corporates and Trusts
£42,000 pro rata
Hybrid (office based in London Bridge)
Full or Part Time – Minimum 3 days a week up to 5 (flexible)
Bringing hope and help to the homeless.
Robes is a small but mighty charity tackling homelessness across Southwark and Lambeth. Working with over 600 volunteers, churches and community partners, we deliver life-changing services to vulnerable people on the streets.
In winter, we run emergency night shelters. Year-round, our Wednesday Club offers hot meals, showers and support. We provide up to six months of floating support to help guests secure sustainable accommodation and find employment or training.
We've generated around £1.9 million from private sector funding over seven years – evidence of genuine impact and donor confidence. Now we're entering an exciting growth phase. In 2027, we celebrate our 20th anniversary, presenting an incredible opportunity to expand our reach and attract new supporters.
Why Join
You'll work with a warm, values-driven team committed to tackling homelessness. Your fundraising directly enables us to provide shelter and hope to vulnerable people. This isn't a bureaucracy – you'll have real influence on strategy and growth. You'll build meaningful relationships with trusts, foundations, corporate partners and major donors, and you'll see the impact – meet someone who came off the streets, found employment, rebuilt their life. That's what you'll enable.
Our 20th anniversary in 2027 creates perfect momentum for campaign fundraising and corporate engagement. The Board is invested in growth. There's a genuine appetite for fundraising excellence and strategic expansion. You're joining at exactly the right moment.
About You
You're an experienced Fundraiser with a track record securing grants and managing relationships with trusts, foundations and major donors. You're strategic and thorough – you understand relationship-building, can write compelling applications, and articulate impact clearly.
The ideal candidate will have:
- A proven success in corporate and charitable trust fundraising, with a strong understanding of funder and donor expectations and a track record of effectively meeting them.
- Experience managing fundraising pipelines and meeting income targets.
- Strong relationship-building and stewardship skills.
- Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
- A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to craft compelling cases for support or to communicate the impact of interventions.
- The ability to present complex information in the most appropriate format tailored to the specific audience.
The Role
You'll lead fundraising strategy across multiple income streams, focusing on trusts, foundations, corporate partnerships and major donors. You'll manage the full fundraising cycle from research and relationship-building through stewardship.
Reporting to the Chief Executive, you’ll execute our new fundraising strategy, support our growth plans, research funding opportunities, write strong grant applications, manage a pipeline of major donor prospects, plan our 20th anniversary campaign, and provide quarterly progress reports.
With three days a week focused on foundation and corporate partnerships work, a full-time role would typically include one day on legacy work and one day on community events.
You bring at least three years' fundraising experience, ideally in a charity setting. You're skilled at grant writing, relationship management and strategic planning. You have excellent communication, organisational and interpersonal skills. You're proactive, flexible and genuinely motivated by mission.
What We Offer
Competitive salary plus 25 days holiday, pension contributions and flexible working. You'll be part of a warm team with direct access to leadership and real influence over strategy. You'll work for an organisation with proven impact as well as:
- Employee Assistance Programme
- Bi-monthly team reflective practice
- 2 volunteer days annually (pro-rata)
- 25 days annual leave (pro-rata), increasing annually up to 30 days
- An additional day of paid leave for your birthday
- Maximum of an additional day a year paid leave if moving house
- Full salary if on jury service
If you're passionate about tackling homelessness and using your skills to create real change, we'd love to hear from you.
Please the full job description on the application page to learn more about the role and key selection criteria.
Apply now with CV and a Covering Letter addressing the key selection criteria.
Deadlines
Applications close midnight on Monday, 12th of January.
First round interviews will be held on Friday, 16th of January.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a General Manager.
We are seeking an exceptional administrator who has experience in, or is interested in further developing, a broad knowledge of company management.
The main purpose of the General Manager role is to support the Executive Director, with the day-to-day operational management and administration of DCD.
The role will ideally suit a personable individual who enjoys varied responsibilities, working collaboratively within a highly productive, agile and supportive team.
If you are excited by this opportunity, resonate with DCD’s values and are passionate about making a positive difference to dancers’ lives, please get in touch; we would love to hear from you.
Contract: Part-time permanent role (24 hours per week)
Salary: £35,000 per annum, pro-rata
Start date: As early as possible
Location: This is a remote working role, with monthly in-person meetings which take place in London or Birmingham, with occasional additional in-person events and meetings as required by the charity.
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.
Deadline: Applications must be submitted by 9am, Thursday 22 January 2026
Further Info: Please download the Recruitment Pack from our website for full job spec and how to apply.
The client requests no contact from agencies or media sales.
