Supporter service manager jobs in surbiton, greater london
Content Officer
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The Content Officer will play a key role in managing and developing BDF’s Knowledge Hub, our unique resource library of accurate, authoritative, and up-to-date information on business and disability. They will be responsible for collecting, monitoring, and analysing data on the Knowledge Hub’s use and performance, and using these insights to create and deliver a digital content strategy.
The requirement
- Experience managing and updating digital content, ideally using CMS platforms such as WordPress with Kadence or similar themes
- Proven experience conducting content audits and implementing accessibility checks
- Experience using SEO tools and website analytics to monitor and optimise digital content performance
- Experience writing and proofreading web copy, video scripts, and multimedia content
- Technical aptitude to learn and implement new digital features, plug-ins, or tools
- Knowledge of accessibility standards (e.g. WCAG) and their application to digital content
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page.
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please jobs @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 5 October 2025.
- First interviews are planned for the week commencing 13 October 2025.
- Second interviews are likely to take place in the week commencing 20 October 2025.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page..
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.
About Us
CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.
Role Overview
The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.
A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.
Key Responsibilities
· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.
· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.
· Raise the profile of CAPs in the North East of England and ensure that their impact is recognised by key stakeholders.
Specific duties to include the following:
o Represent CAP at all operational meetings.
o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.
o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.
o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.
o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.
o Produce a monthly progress report on all schemes and pipeline activity.
o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).
o Assist with event planning and profile-raising opportunities such as MP visits to CAP projects.
Skills, attributes and experience
- Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, police, retailers and licensing.
- Excellent organisational and sound project management skills.
- Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
- Act as an ambassador for CAP at meetings and events including parliamentary events.
- Excellent presentation and all-round communication skills.
- Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.
Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 3 days of consultancy per week. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.
The client requests no contact from agencies or media sales.
Community Fundraising Lead
Job reference: REQ004480
£49,677 a year
London, E15 2GW / Hybrid working.
Permanent 35 hours a week
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information go to our website.
We are looking for an experienced community fundraiser to join Scope at an exciting time. This brand-new role will work across teams to develop our income from individuals, local groups, and businesses.
You will lead a team of two, helping them set clear goals and track progress. You will also make sure that our fundraisers and volunteers have a great experience, so they will want to keep supporting us in the future.
The role
As Community Fundraising Lead, you will play a central role in helping Scope achieve its mission to create a fairer society for disabled people. You will lead the strategic development and delivery of Scope's Community Fundraising programme, ensuring it is inclusive, impactful and aligned with our values.
You will:
· Develop and implement Scope's Community Fundraising strategy, identifying opportunities that reflect the diversity of local communities
· Lead and support a high performing team, fostering a culture of collaboration, learning and continuous improvement
· Build and nurture relationships with supporters, volunteers and stakeholders, ensuring everyone feels welcomed, respected and supported
· Monitor and report on fundraising performance, budgets and key milestones, helping to shape future plans and drive income growth
· Collaborate with colleagues across Scope to ensure fundraising activities are inclusive, accessible and aligned with our charitable goals
· Stay informed about sector trends and bring fresh, inclusive ideas to our fundraising approach
· Ensure all fundraising activity is compliant with relevant regulations and Scope's internal policies
You will report to the Head of Supporter Led Fundraising and work closely with teams across Fundraising, Brand and Marketing, Retail, Services and Strategy.
About you
We are looking for someone who:
· Has significant experience in fundraising and is passionate about engaging communities in meaningful and inclusive ways
· Is confident leading community fundraising programmes and teams, with strong organisational and project management skills
· Brings creativity and innovation to fundraising, with a commitment to continuous learning and improvement
· Communicates clearly and respectfully, and builds inclusive relationships with people from all backgrounds
· Understands the importance of accessibility, safeguarding and compliance in community fundraising
· Is confident managing budgets, analysing data and reporting on performance
· Enjoys working collaboratively and values different perspectives and lived experiences
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Application closing date: 17/09/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Advisor
Reports To: Helpline Supervisor
Salary: £27,000 (0.5 FTE)
Hours: 20 hours/week (including 3 shifts/week, 5 hours each)
Contract: Part-time, initial 12-month contract (renewable)
Location: Office-based (London) – some evening/weekend work required
Role Purpose:
The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed.
Helpline Advisors will support service users via multiple channels—phone, email, SMS, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident.
Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality.
Role Responsibilities:
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Answer incoming calls from victims of hate crime with empathy and professionalism.
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Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports.
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Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
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Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals.
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Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action.
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Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff.
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Maintain strict confidentiality in accordance with data protection and safeguarding policies.
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Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach)
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Participate in supervision, debriefs, team meetings, and reflective practice sessions.
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Participate in training and professional development to stay informed of relevant legislation, policies, and best practices.
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Contribute to service evaluation and team-wide improvements.
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Work as part of a small, supportive team.
Person Specification:
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Experience in helpline, support work, or similar client-facing roles.
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Understanding of hate crime and its impacts, particularly on Muslim communities.
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Excellent listening, communication, and note-taking skills.
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Ability to manage emotional content and maintain professional boundaries.
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Strong understanding and knowledge of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Ability to work independently and manage time effectively in a remote/hybrid setting.
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Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset.
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Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary.
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Commitment to the values of equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by early September/ October. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, South West London and Middlesex.
Here at Princess Alice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We’re small enough for you to see the impact your skills have, and big enough to support you with training, experience and opportunities.
The secret to our CQC ‘Outstanding’ rating is simple. We care for our carers.
About the Hospice at Home team:
Our Hospice at Home service brings the skills and expertise of our highly trained and dedicated specialist team directly into our patient’s homes. This allows patients, their families, and carers access to the vital support they need at home, at a time when it really matters.
About the role:
We are looking for an experienced and versatile Specialist Nurse / Practitioner with excellent communication and interpersonal skills, to join our Hospice at Home team.
You will work closely with the Clinical Nurse Specialists to support specific developments within the team aimed at ensuring more people achieve their preferred place of care.
You should have a relevant degree or diploma or be in the process of undertaking one. Palliative care or oncology experience is essential. Experience in caring for patients who are terminally ill is essential.
About you:
You will be motivated, a flexible thinker, and able to adapt to new ways of providing care to reach more patients within the community. You’ll have excellent communication skills and enjoy working alongside a multidisciplinary team to assess the needs of patients, families, and carers.
If you are enthusiastic, personable and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!
As well as joining a caring organisation where you will be able to make a difference for our patients and their families, some of our employee benefits include:
- 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- educational and professional development opportunities (we have an on-site Education Team)
- monthly group reflections via Schwartz Rounds sessions
- free on-site parking
- tranquil Hospice grounds
- clinical supervision (regular and we ensure its protected time)
- an annual development day - protected time for you and your learning
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to the Blue Light Card discount scheme
- Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
How to apply:
Applications will be reviewed as they are received, and interviews may arranged in advance of the publicised interview date.
Please note this vacancy may be closed early if the position is filled before the advertised closing date.
For further information please contact the People Services Team.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Job Description
Are you a compassionate and dedicated nurse with a passion for palliative care? We are looking for a Senior Nurse to join our North West London team and make a meaningful difference in the lives of those affected by dying, death, and bereavement.
As a Senior Nurse, you will manage a team of Registered Nurses, Nurse Associates, and Healthcare Assistants, ensuring the delivery of high-quality palliative care services. You will support the Clinical Nurse Manager in promoting a positive working environment and oversee the provision, supervision, coordination, and quality review of clinical services.
Key Responsibilities:
- Provide hands-on care and act as a professional role model.
- Develop and implement best practice initiatives.
- Coordinate patient activity and ensure high standards of care.
- Manage staffing levels, budgets, and resources.
- Lead and support the team, including recruitment, training, and performance management.
- Ensure effective communication with patients, families, and the wider community.
- Participate in clinical governance, audit, and quality improvement activities.
Job Structure : Permanent; Full Time 37.5 Hours/Week
Shifts : 9:00am – 5:00pm Monday to Friday and occasional night shifts.
Salary : Marie Curie Pay Scale Band 6 (aligned with AFC) £38,682 - £46,580 per annum Plus, Enhancements
Based : Hybrid – Primarily home based. There will be occasional requirements to work night shifts at Clayponds Hospital, as necessary and mutually agreed upon.
What we are looking for:
- Registered Nurse on NMC Register with a relevant qualification and experience.
- Experience in caring for patients with palliative care needs.
- Strong time management skills and committed to providing high-quality care.
- Experience in observation and assessment of clinical practice, to determine standards of care
- An understanding of specific needs of patients approaching end of life and in the terminal phase.
- Excellent communication and team-working skills.
- IT literate and able to travel as required.
Marie Curie Benefits Package:
- Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Help with eyecare cost (T & C’s apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit Hub Discount Scheme
- Life assurance – for all employees
What’s in it for you:
- Annual leave allowance - 27days plus 8 public holidays (pro-rated)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Marie Curie Contributary Pension Scheme
- Continuous Professional development – (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Life Assurance
- Generous enhancements.
Advert Closes: 4-September-2025
To view the job description, please click here
Application Process
To apply, please complete an online application, enclosing your CV and a cover letter that explains how you meet the person specification and why you want to work for Marie Curie.
For more information or an informal chat please contact us.
Additional Information
This role will be subject to receiving an enhanced DBS criminal record check.
We reserve the right to close this vacancy early.
Agencies need not apply.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests.
Hours: 35 hours a week. 1 x Full-time (5 days a week) or 2 x Part-time (2, 3, or 4 days a week)
Location: Robert Street/hybrid working
Starting Salary:£34,506.00 FTE per annum to £35,934.00 FTE per annum depending on experience. Salary pending review
Contract Type: Permanent
Start Date: As soon as possible
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
The Advice Supervisor will be a key member of our Community Advice team who supervises and contributes to the delivery of our core service. You will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the targets, outputs and outcomes of all the generalist advice contracts and/or grant agreements are met.
Ideally, you will already be an experienced Advice Supervisor. However, we will consider this role as a development opportunity if you are already a qualified Generalist Adviser wanting to progress your career. You will need to have at least two years post qualification experience in delivering high quality generalist advice and casework and be able to demonstrate the potential to support others with varying levels of experience to do the same.
Closing deadline for applications is: 9.00am on Monday, 15 September 2025
Interview date: w/c Monday 15 September 2025
Interviews will be held on Zoom.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to join a vibrant, user-led charity that is dedicated to enabling Disabled people who use social care support to have full choice and control over the way in which they live their lives.
Independent Living Advisor - Direct Payments
Location: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Salary: £26,500 per annum pro rata
Hours: Full-time, 37.5 hours per week (Monday to Friday 9am–5pm)
Contract: Fixed to 31st March 2026, with potential to extend to permanent
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees (at least 75% is Disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of Disability - all of whom are passionate about removing the barriers that Disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Advocacy.
AoD’s Independent Living Service
The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable Disabled people to have genuine choice and control over the way in which they lead their lives. The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.
The Role
In this role you will be providing essential information, advice and support to individuals from diverse backgrounds. You will work with Disabled clients to empower them to take control of the support they need by using Direct Payments, employing their own staff and accessing activities or services. You will ensure that individuals have the right information to make informed choices and will help them to set up and manage their chosen support.
You will have excellent communication, interpersonal and IT skills and the ability to work as part of a team. Experience of budgeting and recruitment are essential for this role.
Experience of working in social care is not essential as training will be provided, however a “can-do” attitude, a commitment to a person-centred approach and a willingness to learn is a must. Being part of a small team, there is a lot of opportunity for you to develop and learn new skills.
The work is varied and calls upon a wide range of skills, and there is huge job satisfaction in supporting people to achieve greater wellbeing and independence.
We welcome and encourage job applications from people of all backgrounds and actively encourage people with lived experience of impairment or Disability to apply.
Interviews will be conducted on an ongoing basis with a final deadline for receipt of completed applications; 12pm on Friday 19th September 2025 (Feedback will not be provided to those not shortlisted for interview).
Interview dates: Tuesday 30th September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
You may submit a CV, but only fully completed applications forms that address the person specification will be considered for interview.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Project and Policy Officer
Job Description and Person Specification
Job title Project and Policy Officer
Hours 35 hours per week
Salary £27,000
Location Hybrid
Reports to Policy Manager
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with ill health and groups who experience inequalities
· Finding common cause across communities and conditions by working with member charities and those they support
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
· Working flexibly across National Voices organisation to deliver high quality and high value projects and outputs that advocate for our members’ needs and those they represent
The Role
The purpose of the Project and Policy Officer role is to:
- Provide vital project management support to substantial and often fast-paced projects that National Voices runs across its whole organisation including the policy and external affairs team and the evidence and improvement team
- Assist senior members of the policy team to develop policy projects and outputs which support the adoption and spread of equitable and person-centred health and care services.
- Work with voluntary sector organisations and people with the greatest health and care needs to ensure they are engaged in National Voices’ work
Responsibilities
Project organisation and administrative
· Support and coordinate the project management of significant projects, across the whole organisation including the policy and external affairs team and the evidence and improvement team.
· Maintain records of activity, finances and minutes etc as required.
· Lead on collating evidence of activity and its impact to support evaluation.
· Support the planning and facilitation of online and in person events such as working days and webinars.
· Support stakeholder management, particularly via email and diary management using electronic systems.
· Maintain lists of stakeholders and contacts to aid dissemination and networking.
Insight, engagement and communication
· Work with voluntary sector organisations and people with the greatest health needs in the coordination and support of workshops, focus groups and in-depth interviews.
· Read and analyse the influencing work our members do (reports, events) and share content with the National Voices team, spot and make connections.
· Connect with policy and influencing colleagues in member organisations, sharing our work with members.
· Work with senior members of the team to deliver timely and effective Heads of Policy meetings and Members’ Briefings on strategic topics within health and care.
· Identify, monitor and evaluate policy issues and assist senior members of the team to formulate and draft new policy positions, consultation responses, reports, briefings and other policy and public affairs documents that capture agreed positions.
· Support and develop the communication of project outcomes and outputs working closely with National Voices Policy and Communications manager.
General
· Support National Voices on a wider set of activities where required in response to capacity or demand.
· Assist senior members of the team on a range of short-term and long-term policy and insight projects, and scoping and developing ideas for future projects.
· Support good project, financial and data management.
· Take a pro-active approach to including our members and people with lived experience in all areas of our work.
· Follow processes set out to measure, monitor and communicate the impact of our work.
· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and work.
· Proactive, flexible and responsive that enjoys the challenge of working cross-organisationally and on simultaneous projects
· Comfortable working in a team, and across organisational teams, as well as under own initiative.
· Able to think and act creatively to solve problems and challenges.
· Committed to reducing inequality and embracing diversity.
· Calm under pressure and able to work to tight deadlines.
· A self-starter with drive, ambition and a creative approach.
· Comfortable with a range of views and perspectives and keen to make connections and build relationships.
Skills and abilities
· Excellent relationship and stakeholder management skills.
· Strong communication skills, used to speaking with a wide range of people.
· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
· Experience of creating, preparing for and facilitating events and workshops.
· Proactive and able to anticipate, plan and prepare in advance of requests.
· Strong listening skills and ability to identify themes within interviews, focus groups and workshops.
· Strong IT skills including Microsoft Office programmes, Hubspot, online conference/meeting software and more.
· Experience of working under pressure and to deadlines in a high performing team.
Experience, knowledge and understanding
· A good understanding of the health policy landscape, how health and care are commissioned, regulated, funded and delivered in England and/or a good understanding of the policy issues relevant to health and care charities.
· Experience of communicating with people and organisations to ensure projects meet agreed milestones
· Value listening to people with experience and the benefit of a diversity of views
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We currently have an under-representation from people from racial and ethnic minority backgrounds, people who identify as LGBTQ+ and disabled people and so would particularly welcome applications from people from these groups.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Find out more: Our Benefits and Workplace Policies.
How to apply
Please apply by 12th September 2025. We will let you know the outcome of your application by 16th September. Interviews will be held on 23rd and 25th September online
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If also ask you fill in an equality monitoring form, if you choose to do so these responses will remain anonymous.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with our Director of Finance and Operations, Matthew Haslehurst, email can be found on our website or JD PDF below.
Please apply by 12/09/2025. We will let you know the outcome of your application by 16/09/2025. Interviews will be held on 23rd & 25th September online.
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If also ask you fill in an equality monitoring form, if you choose to do so these responses will remain anonymous.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance. If you require any adjustments at any stage of your application, please get in touch with our Director of Finance&Operations, Matthew Haslehurst, email found on our website or JD PDF below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Early Years Advisor
We are looking for Early Years Advisors to join the team supporting the contract delivery of our Maths Champions programmes.
Maths Champions is an online professional development programme, enabling early years settings to access CPD from their setting without the need to release staff to attend external training. The programme provides a range of evidence based training, reflective tools, resources and support from an Early Years Advisor.
This role offers remote working and there are 8 positions available.
Position: Early Years Advisor (Champions Programme) x8 posts
Location: Homebased
Hours: 37 hours per week
Salary: 30k increasing to £32k following probation
Contract: Fixed term contract until 31st July 2027
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 3rd October 2025. Interviews will be taking place on a rolling basis commencing from 15th September and if suitable candidates are found the role may close earlier than advertised.
The Role
You will support the contract delivery of the Maths Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the Organisation’s mission to promote quality in early years for UK and international customers.
Working closely with other early years advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.
You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.
About You
You will have experience of working in early years, leading practice specifically in maths language, literacy and communication as an early years professional or an early years teacher
Successful candidates will have experience of:
- Coaching and mentoring early years practitioners to support practice improvement
- Customer service or related experience
- Multi-agency partnership working
- Developing and securing strong partnerships
- Involvement with early year’s networks or groups
- Product development and review
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Early Years, Early Years Advisor, Early Years Practitioner, Early Years Teacher, Programmes, Programme Officer, Maths, Teacher, Teaching, Coaching, Customer Service, Education, Schools. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Seeking candidates who are passionate about empowering young people and families to achieve their goals to join our team tackling social injustice through mentoring and support.
About Us
At Unfold, we’ve been supporting young people and families for over 35 years through mentoring, peer support, and community groups. In the last five years alone, our income has grown fivefold, our staff team has expanded from 2 to 19, and we’ve supported hundreds of young people and women to overcome barriers and build brighter futures.
About the Role
We’re now looking for a Programme Coordinator to help us deliver our high-quality programmes and build on our progress. You’ll recruit and support volunteer mentors, prepare and match young people to programmes, and act as a key point of contact for referrers and families. You’ll also contribute to outreach, run Youth Support Groups for young asylum seekers, and support our Youth Advisory Council. You’ll be a strong communicator, empathetic and able to connect with young people from diverse backgrounds while understanding the challenges they face.
Key responsibilities include:
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Recruiting, training, and supporting volunteer mentors.
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Matching young people with mentors and monitoring progress.
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Coordinating Youth Support Groups for young people seeking asylum and refugees.
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Being the first point of contact for young people, families, and referrers.
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Using our CRM to track impact and ensure accurate data.
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Supporting programme evaluation, reporting, and partnership development.
About You:
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Experience working with young people, particularly those facing barriers.
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A confident communicator with empathy, listening skills, and a people-first approach.
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Strong organisational and data management skills.
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Passion for social justice and improving outcomes for children, young people, and families.
While we welcome applications from everyone, based on the profile of our service users, we are particularly keen to hear from female candidates and those from the global majority.
Why join us?
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer a generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
- Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
- Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role, you may need to work from the office or other London locations on other days.)
- Eco-friendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something extraordinary at Sense.
We’re here to break down barriers alongside disabled people with complex needs. As we start to develop and deliver an ambitious three-year plan for Sense’s future, we are looking for a chief strategy and governance officer – a senior leader with a strategic experience, inclusive values, and a commitment to impact.
About the role
As our chief strategy and governance officer, you’ll report directly to the chief executive and play a key leadership role as part of Sense’s chief officers’ group. You’ll lead business planning, performance, risk, governance, safeguarding, health and safety, internal audit and project management across the charity—ensuring strategy and delivery are aligned at every level.
You’ll also serve as company secretary and oversee our legal and regulatory compliance with the Charity commission and Companies house, while championing an inclusive approach to governance that empowers disabled people with complex needs. With a team of senior leaders reporting into you, you’ll shape culture, drive improvement, and model the leadership values that make Sense a truly people-centred organisation.
This is a hybrid role based from either Birmingham or London, with frequent travel.
What you'll do
- Lead the delivery of Sense’s strategy through robust business planning and performance frameworks.
- Oversee impact measurement and risk management, enabling evidence-led decision-making.
- Act as company secretary, ensure legal and regulatory compliance and high-quality support for our board of trustees and their committees.
- Provide executive leadership of safeguarding and health and safety, fostering a proactive culture of learning.
- Create an environment for project and programme management across Sense that enables clear oversight of delivery through a values-led Project management office.
- Manage internal audit via external providers, ensuring assurance and continuous improvement.
- Collaborate closely with the CEO and board of trustees, providing insight, coordination, and strategic guidance.
- Drive inclusion, equity and sustainability throughout the organisation’s leadership approach.
About you
We’re looking for an experienced, values-driven leader who is:
- Strategic and analytical, with senior-level experience in governance, performance or organisational leadership.
- Highly organised and insightful, with a strong grasp of business planning, impact reporting and risk.
- Experienced in governance leadership, ideally with charity or regulated services knowledge and company secretary experience.
- Confident working with senior stakeholders, including boards, executives, and regulatory bodies.
- Committed to inclusion and the social model of disability, with a track record of embedding equity and diverse perspectives in strategy and operations.
- Digitally confident, with strong understanding of data protection, information governance, and the role of technology in transformation.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close recruitment at any time.
Sense is committed to safeguarding and promoting the welfare of disabled children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and disabled people.
Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values
Are you a senior charity leader who’s driven to make a real difference in the lives of children and families across the UK?
As the CEO of School-Home Support (SHS), you'll lead a mission-driven organisation that has been dedicated to transforming young people's lives for over 40 years, ensuring they return to school and thrive.
About the OrganisationSchool-Home Support (SHS) tackles the fundamental issues leading to poor school attendance and disengagement. These challenges range from poverty and domestic abuse to housing insecurity and parental mental health issues, all of which have been exacerbated by the pandemic and the most severe cost of living crisis in decades. SHS practitioners work directly with children, families, and schools to break the cycles of disadvantage.
Mission: Every child in school, ready to learn - whatever it takes.
Why Apply?
This is a rare opportunity to lead a respected education charity at a time when its work has never been more vital.
As CEO, you’ll be the strategic force behind SHS’s growth, innovation, and impact. You’ll shape the future of a mission-driven organisation and make a lasting difference in the lives of children and families.
What You’ll Be Doing
- Driving strategic innovation and sustainable growth
- Leading a talented team and fostering a culture of collaboration and high performance
- Overseeing fundraising, revenue generation, and stakeholder engagement
- Representing SHS in public forums and advocating for its mission
- Ensuring financial sustainability and operational excellence
- Collaborating with the Board of Trustees to deliver on SHS’s strategic objectives
About You
You’re an experienced and inspiring leader from the charity, education, or public sector and bring:
- Proven senior charity leadership experience is essential. While direct experience in education, family support, or youth services would be advantageous, it is not essential.
- Strategic thinking with innovation and change management skills with a track record enabling growth and development
- Success in fundraising, including traditional fundraising, developing sustainable earned income streams and diversifying funding sources
- Excellent communication and advocacy abilities
- A deep commitment to equity, inclusion, and SHS’s mission
- You’ll have a commercial mindset, be proactive, resilient and ready to lead with purpose.
Role Details
- Location: London (Hybrid working available)
- Salary: £75,357 - £79,568 per annum
- Contract: Full-time, Permanent
- Reporting to: Chair of the Board of Trustees
- Pension, Life Assurance, Employee Assistance Programme.
If you’re passionate about getting young people back into school and thriving this role is for you!
How to Apply
TPP are working as sole agency to School Home Support.
Please submit your CV and a cover letter outlining your interest and suitability for the role. We also have a candidate pack to send you.
For further details or a confidential conversation, please get in touch with one of TPP’s consultants - Matt, Sema or Lisa.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Team Assistant, Community Impact
Our Organisation & Culture:
The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent.
We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships. We therefore welcome and encourage job applications from people of all backgrounds.
At The Royal Foundation, we understand the importance of balancing work with family and other commitments. We’re proud to support our team members with flexible working arrangements, including hybrid working, to help you thrive both professionally and personally.
This role requires you to work three days a week in our office based in London to foster collaboration and teamwork, with the flexibility to work two days from home. We’ll work with you to ensure the days in the office align with team priorities while supporting your personal needs.
We’re committed to being a family-friendly employer. Whether it’s adjusting start and finish times for school runs or supporting you with caring responsibilities, we’re open to discussing how we can best accommodate your situation while meeting organisational needs.
Community Impact Programme
The Royal Foundation's Community Impact programme seeks to mobilise unique coalitions to help communities foster greater social connection, support and develop local community spaces where people can come together to create opportunities and improve access to activities.
The Prince and Princess of Wales want to support the people in places with the potential to revive communities where it’s needed most, celebrating and championing the most inspiring, boldest and bravest individuals across our four nations who are determined to build a better life for themselves, each other, their communities and society, and who by doing so, inspire others to take action in their local area.
Role description and core responsibilities
The role holder will work within the Community Impact team, supporting the day-to-day coordination and delivery of community-based projects and initiatives. They will operate in a highly collaborative environment, working closely with colleagues across the team to ensure smooth and effective programme delivery. Reporting to the Project Manager, they will bring strong organisational, administrative, and communication skills to support the operational and logistical needs of the programme.
This role requires a proactive and detail-oriented individual who can manage multiple tasks simultaneously, maintain accurate records, and contribute to a positive team culture. The role holder will also liaise with internal and external stakeholders, helping to ensure that programme activities are well-organised, documented, and aligned with strategic objectives.
Key responsibilities will include:
- Management of logistics, including travel arrangements and staff accommodation
- Assisting in organising relevant programme and stakeholder meetings and events; team diary management internally and externally, helping to prepare and circulate meeting agendas, papers and minutes; managing meeting logistics.
- Managing regular team meetings, including scheduling, capturing notes/actions and supporting the team in tracking these to completion.
- Helping to prepare programme-related updates, reports and briefings for internal and external stakeholders.
- Updating and maintaining databases and customer relationship management systems (CRMs), including Monday . com and Salesforce.
- Supporting the events team on an ad-hoc basis with event planning and logistics
- Wider TRF support where required, including supporting the delivery of the Carol Service
Relevant knowledge and experience
- Experience of a not-for-profit organisation or projects
- Previous experience of supporting projects and/or events
- Highly competent user of Word, Excel, PowerPoint and Outlook
- Experience of working in a busy environment
- Experience of successfully dealing with stakeholders at different levels
- Ideally experience of, or willingness to learn, using database and email software e.g. Salesforce, Zkipster
- Strong administrative skills and organisational abilities.
Personal qualities
- Caring, thoughtful and efficient
- Passionate and driven to make a positive impact on the world
- Strong self-motivation and flexible team player
- Is solution-focused and pre-empts problems by seeking guidance and taking action on an issue, task or project within their role
- Flexible and able to respond positively to an ever-changing environment, prioritising work effectively
- Shows initiative and takes responsibility for own workload
- Absolute discretion in dealing with sensitive and confidential paperwork
- Always learning: a self-starter, motivated, eager to learn
- A people person, able to work closely with multiple stakeholders internally and externally
The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.
This post is subject to receipt of two satisfactory references and right to work in the UK.
Application Instructions
To apply for the role please send:
• A Cover letter (one page) explaining your motivation for applying for the role and what skills and experience you will bring to the role and the Foundation.
• Your CV (max two pages)
The Royal Foundation is an equal opportunities employer and therefore is committed to promoting equality of opportunity and diversity and to tackle any forms of discrimination within our working environment, whether on grounds of race, gender, sexual orientation, gender re-assignment, disability, age, class, religion or belief. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices and external relationships. We therefore welcome and encourage job applications from people of all backgrounds.
Job Title: Team Assistant
Reports to: Project Manager
Location: Central London – Hybrid 60% Office, 40% Working from Home
Contract type: 18 months FTC
Salary: £25 -30k
Hours: 37.5 hours per week (Monday – Friday)
Holiday: 25 days per annum plus public holidays
Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bond
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
About the role
£45,565 FT fixed 10 months, with possible extension depending on funding
Main purpose of the job
A fantastic opportunity has emerged to join Bond’s communications team, as its new Media Adviser.
This position will add capacity to Bond’s media function to help build Bond’s media presence, support the delivery of Bond’s strategy and support the sector in championing humanitarian assistance and development that works to help those who need it the most. This post has two main purposes. Firstly, to coordinate and engage with communications and media specialists across the sector to address shared issues and achieve shared objectives together. Secondly, to maximise opportunities to achieve regular media coverage to help deliver Bond’s strategic objectives and services in appropriate sector press, in support of Bond’s strategy, positioning and reputation.
This role will work collaboratively across the organisation and the NGO sector and will help deliver a planned, strategic, consistent, and integrated approach to our media work.
Main responsibilities
Press office (30%)
- Act as prime contact for enquiries from press or other media representatives
- Identify matters on which collective action/comment from Bond and/or the wider sector may or may not be required
- Ensure consistent messaging around Bond’s media work and campaigns or sector initiatives in which Bond is engaged
- Write and sell-in collective letters, statements, opinion pieces, features, and responses to print, online and broadcast media
- Updating Bond’s press lists while developing and maintaining good relationships with key journalists in relevant media
- Record and report media coverage of Bond and parliamentary stakeholders, using Bond’s media monitoring platform to track coverage
- Use Bond’s media monitoring platform to track government announcements and parliamentary stakeholder activity
- Monitor and update the Bond team on relevant news stories and media trends
- Support the organisation of background briefings with journalists, press conferences and oversee media interviews
- Support media briefings to the chief executive and other Bond spokespeople around media interviews
- Develop and implement media, PR and messaging plans for Bond advocacy campaigns, working closely with the media and policy colleagues on messaging and strategic timing of campaigns.
- Listen to Parliamentary committee sessions for newsworthy information that Bond might want to publicly react to, such as the International Development Select Committee, where Ministers and senior civil servants are giving evidence.
Sector media work (30%)
- Represent our work externally with members, actively networking and working with other sector media staff to build and strengthen priority relationships
- Build media group to ensure it is up to date and includes organisations of all sizes and remits and accurately reflects our membership
- Update media group with Bond’s reactive media lines and share information about key government and parliamentary announcements
- Share media coverage with Bond’s media group and Policy and Lobbying group when relevant.
Leading Bond’s media and PR work (20%)
- Ensure regular coverage of Bond’s work and services in appropriate sector media to support delivery of Bond’s organisational strategy
- Work closely with colleagues across Bond to develop and implement media and PR outputs for Bond products, services and marketing.
- Work closely with the corporate team to implement media and PR outputs for corporate partnerships and events.
- Working with the Head of Media and Communication to develop Bond’s crisis communications plan to anticipate, prepare for and implement responses to crisis situations, or other situations where there is risk of damage to our brand and reputation.
News gathering and editorial (20%)
- Update the news section of Bond’s website to capture current stories and issue affecting the humanitarian and development sector.
- Source thought leadership blogs for distribution through various Bond channels and external media, including news stories, blogs, features and social media items
- Source opportunities to share Bond’s media coverage via Bond’s different channels including social media and in relevant Bond working groups
- Manage the editorial calendar recording key global dates and events and making the wider team aware of editorial and media opportunities around these dates.
- Provide editorial support to the team as and when necessary, including writing relevant blogs for the sector.
Other:
- To perform such other responsibilities as may be required from time to time in order to achieve the objectives of the Communications and Member Services Team and the organisation as a whole.
- This role will require regular out-of-hours working within Bond HR guidelines and will fill our 24x7 media response function.
Main contacts
Internally to Communications and Member Services Team, and works with the Policy, Advocacy and Research Team, Funding Manager and Safeguarding Manager, Bond’s members, particular media and communications professionals
Person Specification
Essential
- Substantial experience working with the media, ideally in a media, PR, within an international NGO or as a journalist covering international development issues.
- Proven understanding of the major policy and operational issues currently influencing the work of international NGOs
- Proven network of contacts amongst influential UK print, online, broadcast and trade media.
- Excellent writing skills from press releases to op-eds to case studies and blogs.
- Clearly demonstrated ability to translate complex information into media-worthy content.
- Creativity and ability to persuasively tell and pitch stories.
- Understanding of the needs of online communications and social media.
- Proven experience of working under pressure and to tight deadlines in a busy press office.
- An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support.
- Strong influencing and networking skills with qualities of patience, tact and diplomacy.
- Commitment to equity, diversity, and inclusion
Desirable
- Degree or equivalent experience in journalism or communications, or related areas.
- Experience of working for a membership organisation
Benefits
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest-free season ticket loan
How to Apply
To apply submit your CV and cover letter by midnight on Sunday 14th September 2025.
In the cover letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
Bond and Equal Opportunites
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
Privacy Note for Applicant
Our Privacy Notice for applicants can be found on application.
Subject of Employment at Bond
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.