Supporter service officer jobs

This is a varied role, ideal for someone who enjoys working across lots of projects at the same time. Your main focus will be managing our staff training programme, supporting with the recruitment and onboarding of new staff and overseeing our office functions. You'll also look after some of our financial admin as well as providing some executive support for our Board of Trustees. We're a small team of 30 staff and the role is a hybrid, designed to support all aspects of the central functions of the Charity.

Your HR responsibilities (around 3 days a week), will be to:

• maintain accurate HR records for all staff
• manage and administer our HR platform, Employment Hero
• co-ordinate our annual training schedule, manage the training budget and oversee our external trainers
• lead on the recruitment and onboarding of new staff
• oversee our DBS Records
• develop and oversee staff inductions
• manage the timesheets and payroll for Ignition Brewery, the Charity’s trading subsidiary
• lead the organisation in becoming a Disability Confident employer
• contribute to the development of the our HR policies and procedures

Your admin responsibilities (around 2 days a week), will be to:

• act as the office manager, ensuring that staff offices are maintained in a neat and tidy fashion
• act as Secretary for the Board of Trustees and Risk & Finance sub-committee, organising meetings and taking minutes
• manage service users' personal account records
• send out monthly statements to parent-carers and follow up on overdue accounts
• support the CEO and Finance Manager with the development and roll-out of new digital platforms as the service grows
• organise staff events such as annual training days, Christmas parties, etc…
• monitor stock levels and order supplies
• manage petty cash
• maintain our public noticeboards
• answer telephone and email enquiries

You'll also support our service delivery team at major events (e.g. annual show, sports day, etc…) and establish and maintain excellent working relationships with parent-carers, external agencies, funders, local authorities and other external stakeholders.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• excellent communication and interpersonal skills
• good written skills, with an ability to produce reports and other relevant documentation using Microsoft Office and CRM systems
• strong organisational skills with an ability to plan ahead and work across different areas of the charity simultaneously
• an ability to maintain discretion and confidentiality
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude
• a willingness to learn and an openness to feedback in order to improve your work

What we’d also like from you (the desirables):

• previous experience of working in a HR and/or admin team
• an ability to manage projects through to completion
• experience of working with neurodivergent adults and/or adults with learning disabilities in a voluntary capacity

Brighter Horizons believes that every adult is entitled to live freely of abuse, harassment and bullying and, as such, is committed to safeguarding and promoting the welfare of vulnerable adults. This post is subject to a satisfactory standard DBS check.

About the Role:

As the Foundation starts supporting its third cohort of Scholars, we need an organised, communications focused and proactive individual to grow our capacity in two significant areas of our work: our regular in-person events, and our recruitment and assessment process.

You will take the lead on, and quality assure, all Martingale events including our Welcome Dinner for new Scholars at the Royal Society, autumn assessment centres, regular training days for Masters and PhD students, our week-long summer residential retreats for Scholars, as well as events for current and potential funders and other stakeholders. You will also help secure high-profile speakers from relevant industries. While these events will be delivered in collaboration with other members of the team, you will bring your event management expertise to drive forward planning and delivery, and ensure these events are of the highest standards for Scholars and stakeholders.

You will also play a vital role in Martingale’s recruitment and admissions work. You will be line-managed by the Communications Manager and will support in the dissemination of Martingale recruitment materials to relevant universities, student societies, charities and learned societies, to ensure a high number of applications to the Martingale Scholarship programme. You will also work closely with the Programme Manager and Programme Officer to deliver well-run assessment centres and programme events across England and Scotland. You will also support the Communications Manager through producing high-quality content relating to Martingale events, to be distributed through our social media channels.

Key Responsibilities:

Event management

• Research and secure high-quality external venues for Martingale events, and work effectively with teams at those venues to ensure events are delivered within budget and to a high standard
• Liaise closely with colleagues on event purpose, scope, and intended outcomes, and plan effectively using Martingale’s CRM and other project management tools as necessary
• Be the key point of contact for all events, including briefing colleagues and externals to ensure roles and responsibilities are clear
• Where necessary, work with the Team Administrator to ensure travel and accommodation is booked for staff, Scholars, and stakeholders
• Research and recommend high-profile speakers for Martingale events, acting as key contact for all speakers and trainers for events
• Conduct evaluation including post event debriefs and appropriate communication materials
• Lead on event wrap-up and embed learnings into future event planning

Recruitment and assessment

• Grow partnerships with relevant contacts to support our recruitment, including researching and connecting with appropriate organisations who are mission aligned or may have suitable alumni for Martingale Scholarships
• Disseminate materials on Martingale’s Scholarships to appropriate external stakeholders
• Help manage enquiries sent through to our social media platforms
• Work closely with the Programmes Team to book venues for Assessment Centres, and support with all logistics including schedules for assessors and candidates, ensuring a positive first impression of the Foundation for potential future Scholars

Communications 

• Deliver effective communication in line with organisational strategy
• Create high-quality content on Martingale events for dissemination through our social media channels, website and newsletter
• Manage Martingale’s collaboration with community engagement partners: Axiom Maths, In2Science, and The Brilliant Club

General

• As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. 
• The post holder will carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager.

Key Requirements:

Qualification Criteria

• Experience in events delivery
• Right to work in the UK

Experience and skills

• Delivering events and / or recruitment activities.
• Budget management in relation to high profile events.
• Liaising with external venues and suppliers.
• Managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail and meeting deadlines. 
• Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences. Experience communicating with university students, staff and academics is desirable.
• Hard working, detail orientated, and systematic.
• Working in a fast-paced working environment and/or a growing organisation.
• Producing well written content for newsletters and other channels.
• Social mobility expertise based on real-word experience of delivering social mobility initiatives, with a strong preference for experience improving social mobility in higher education (desirable)
• Experience using a CRM (desirable)

Personal Characteristics

• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Friendly and personable, able to build rapport and trusting relationships with applicants, Scholars and other stakeholders.
• Creative and consistently seeking new opportunities for the organisation.
• Excellent time management and ability to prioritise tasks independently.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forwards where they might not yet exist.
• Hard working, adaptable, detail orientated, and systematic.
• Inquisitive and curious, someone who wants to understand their colleagues’ work, learn from those around them, and develop themselves professionally.

Benefits

• 27 days annual leave plus bank holidays, rising to 29 days after two years of service and to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays.
• Full office closure between Christmas and New Year.
• A flexible approach to working with understanding and consideration for work life balance and personal commitments.
• As an PV employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.

About the NGSN London Regional Board

The NGSN London Regional Board brings together partner organisations to enhance collaboration, service delivery, treatment, and understanding around gambling harm within the London Region.

The Board has a joint vision to build a strategic approach to raise awareness and provide education and treatment around gambling-related harm. The Board is chaired by Betknowmore UK’s Founder & CEO Frankie. 

About the role

We are seeking an experienced Project Manager to lead our stakeholder engagement initiatives with local authorities across London. This critical role will drive forward the board's vision by building strong relationships with key stakeholders and ensuring effective collaboration between local authorities, public health services, and NGSN partners. By positioning gambling harm as a public health issue, we aim to embed harm reduction within broader health systems, ensuring improved access to support and care across London.

The ideal candidate possesses proven Project Management experience and demonstrates initiative as a self-starter who excels at making sound, proactive decisions that drive project progress. We seek someone who can work autonomously with minimal supervision while also collaborating effectively with our predominantly remote team. While this position is funded by GambleAware, the successful applicant will be employed by Betknowmore UK.

Job Title: Project Manager

Hours:Full-time (37hrs) – 12 month contract 

Salary: : £36,000 -38,000, depending on experience 

Location: Remote with regular travel across London Boroughs

Line Manager: Director of Finance and Operations (Betknowmore UK)

Interview date: Interviews to be held on a rolling basis 

Key Accountabilities and Responsibilities

Stakeholder engagement

• Scope out opportunities to work with Local Authorities
• Build and maintain productive relationships with local authority representatives, public health teams, and other relevant stakeholders
• Develop local data collection systems and pathways
• Identify opportunities for embedding gambling harm reduction within broader health systems
• Act as an ambassador for the NGSN London Regional Board, representing its vision and values

Reporting

• Regularly meet with and update the board on work progress
• Manage and regularly report on budget 

Monitoring

• Maintain accurate records and contribute to reporting on programme outcomes
• Produce impact reports to demonstrate the value of gambling harm interventions

Risk management

• Identifying potential risks
• Developing mitigation strategies
• Monitoring and addressing issues as they arise

 Meeting Co-ordination

• Liaise with the chair to plan board meeting agendas
• Book meeting rooms and catering
• Take minutes, record and follow up actions

Event co-ordination

• Planning, organising, and delivery of gambling awareness event and workshop, from initial concept to post-event evaluation

General

• To operate with clear professional & confidentiality boundaries, working within the organisations code of conduct.
• Demonstrate a commitment to diversity, inclusivity and equal opportunity in working with colleagues and stakeholders with a wide range of perspectives and experiences
• To carry out other duties commensurate with the post

Person Specification

Qualification or relevant experience

• Understanding of Local authority 
• Demonstrable experience in a similar role
• Proficiency in project management and budget reporting

Essential experience

• Proven experience in stakeholder engagement, preferably within local government or public health settings
• Proven project management skills with the ability to plan, coordinate, and deliver complex initiatives

Essential skills and knowledge

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Strong problem solving and ability to use own initiative 
• Ability to prioritise and manage multiple tasks simultaneously
• Proficiency in data management and reporting
• Knowledge of gambling harm and support services 
• Ability to work independently while also collaborating effectively with multiple partners

How to Apply

To apply please send your cv and cover letter outlining your experience to info @ londongamblingharms. org

By joining our team, you will play a pivotal role in helping the NGSN London Regional Board achieve its aims of reducing gambling harm, promoting long-term recovery, and ensuring improved access to support and care across London's communities.

Location:  Hybrid working between Aldgate, London office (2 days/ week) and home

Salary: £30,000 to £33,000 per annum

Contract: Fixed term contract until 14 September 2026 and full-time

Closing date: 11.59pm, Sunday 15 June 2025

We have an exciting opportunity for a Media Officer (Air Quality) to join our ambitious Clean Air and Media Team and create inspiring press materials to help raise public awareness and influence government policy at a crucial time.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will be responsible for planning and delivering the charity’s press activity to support our campaigning work to tackle air pollution, raising awareness of the dangers of toxic air, sharing health advice so people with lung conditions can better protect themselves, and campaigning for local and national governments to do more to protect people from pollution.

You will have experience of working as a journalist and / or on a busy reactive media desk and / or working in a PR agency. You will have experience implementing PR plans and drafting a range of media materials, for example press releases and statements.

This is a fantastic opportunity for a creative person looking to drive forward dramatic change in the fight for cleaner air.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Are you looking for a new and exciting challenge? We have an opportunity to expand our South West prisons peer project. We are looking for a self-motivated individual that can work on their own and as part of a prison healthcare team, who can engage with stakeholders and has a desire to make a difference.

Do you have experience of working within Criminal Justice, Prisons or Drug Services, have you been affected by hepatitis C or have you supported anyone who has hepatitis C?

Do you have experience of delivering workshops and training sessions to service users and staff?

We have the opportunity for you.

You will have great engagement skills, an outgoing personality, be solution focused and able to communicate effectively. We are a patient led organisation – you will have experience of working in an environment where the patient/service user/client is placed at the centre of all that you do

Ability to access prisons and clear prison security is an essential requirement for this role.

This post will require occasional travel so a driving licence would be helpful, although not essential if you live local to Bristol.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.

Key Responsibility Areas:
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.

About us

Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man and custodian of some of Europe’s most important heritage sites, including the Great Laxey Wheel the world’s largest working water wheel and Castle Rushen, one of the best-preserved medieval castles in Europe. We care for more than 2500 acres of landscape and >1 million items in our Museum collections and archives.

MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Island’s natural, built and cultural heritage for current and future generations whilst contributing to the Island’s prosperity and quality of life.

The Isle of Man has so much to offer its residents; with exceptional employment opportunities, a vibrant cultural scene and stunning landscapes.

About the role

We are seeking an experienced and talented Head of Marketing and Communications to lead a division contributing directly to increasing visitor numbers, expanding stakeholder engagement and driving income generation.

Key responsibilities include:

• Developing and implementing an impactful marketing and communications strategy.
• Progressing the Fundraising Road Map.
• Developing our brand and ensuring effective communication with key target audiences.
• Creating inspiring messages and content that encourage action and support from targeted audiences, broadening corporate, individual, and public engagement.

About you

We are seeking an inclusive, strategic, and proactive leader who can inspire and motivate others to achieve results while achieving personal targets. This is an exciting and rewarding position, offering the successful candidate a unique opportunity to leave a personal legacy for the heritage of our nation.

We are looking for an ambitious senior marketing and communications professional with strategic vision and creative flair to deliver our media and engagement strategy. Building and maintaining strategic relationships and identifying opportunities to increase visitor numbers and improve external impact will be key to securing long-term financial sustainability. Raising the profile, fundraising, engagement, effective PR, and brand strategy are at the heart of this role.

We'd really like you to:

• Have experience leading a marketing, communications, and fundraising team to deliver against ambitious targets and objectives.
• Possess excellent communication skills and have successful experience with a range of online and offline marketing and communication channels.
• Demonstrate an innovative approach and a track record of driving growth and transformation, with a deep understanding of supporter engagement.
• Have relevant leadership experience in successful change management.
• Ideally, have knowledge of and experience in fundraising, gained from within or outside the sector, and be skilful when acting as a public face of the organisation.
• Have a genuine interest in built, natural, and cultural heritage.

Working for Manx National Heritage, you can enjoy:

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A relocation package of up to £6,500 to relocate you, your family and your things over to the Island

✔ Generous annual leave, 10 Bank Holidays and a set extra day off between Christmas/New Year

✔ Subject to meeting eligibility criteria, the Manx National Heritage offers two exclusive pension arrangements with the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Manx National Heritage employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to a Cycle to Work scheme after your first year of employment.

We are looking for someone to join our Grants Team who is passionate about supporting children and young people and has a commitment to improving their outcomes. This is a rewarding role in a supportive working culture. This position suits a flexible, friendly and efficient professional with the right skills, experience and confidence to further our grants reach to children and young people who need them.

OBJECTIVES:  Work in partnership with public, charity, and education sectors to identify children and young people who are living in poverty and experiencing crisis; assess applications against criteria, and support successful applicants to administer and account for grants. Help develop and shape new grant programmes.

LOCATION: Home based

STARTING SALARY: £36,330 (full-time equivalent)

HOURS: Full-time (5 days/35 hours) or part-time (4 days/28 hours)considered

CONTRACT: Permanent

CLOSING DATE: Monday 10am, 16th June 2025

INTERVIEW DATE:  Online, Tuesday/Wednesday 1/2nd July 2025

Why work for us?

Buttle UK is a charity dedicated to helping children and young people in the UK who have experienced crisis, are living in financial hardship and are dealing with multiple challenging social issues. We provide grants designed to improve emotional, educational and social outcomes. We also support children whose home-life is particularly disruptive and chaotic with grants which allow them to go to boarding school. We are a small and enthusiastic team achieving amazing things. By working with us you are helping to change children’s lives. Our Grants Team has a reputation for friendliness, efficiency and effectiveness and are always striving to do better.

Summary of responsibilities

• Assessing the needs of applicants for grant support against set criteria and making appropriate recommendations and decisions
• Ensuring our grants reach children and young people who are living in poverty and complex circumstances
• Working in partnership with a wide range of stakeholders in the public, charity and education sectors

For the full job description and application process please visit our website

What we can offer you

• Generous annual leave entitlement – 25 days plus bank holidays. Additional leave days offered for length of service
• Christmas office closure
• Flexible working conditions
• Employer contribution to pension scheme of 7% (employee contribution of 7%)
• Life assurance scheme
• Enhanced maternity/paternity leave
• Employee Assistance Programme with BUPA
• Enhanced Sick Pay
• Support from trained Mental Health First Aiders
• Paid volunteering days
• Promoting diversity and inclusion at work
• Career growth and development opportunities through our commitment to learning

Please note that we may close applications for the vacancy early if we receive enough applications from suitable candidates. We therefore encourage you to apply as early as possible. You will be required to complete an application form.

No agencies, please

Contract length: Temporary  - up to 12 months

Location: North West London

Hours per week: 35

Salary:  Circa £60k pa depending on experience and knowledge

Closing date for applications: Sunday 15 June 2025 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 23 June, followed by an in person interview for successful candidates w/c 30 June 2025.

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c200 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We are recruiting a Interim Head of Engagement who will share our compassion and commitment for animal welfare, to provide inspirational leadership and strategic direction to the Engagement team and for staff and volunteers across the charity.

Our Interim Head of Engagement is integral to our ambition to broaden our reach and deepen our impact by shaping and leading the delivery of our engagement strategies and working on integrated campaigns with Fundraising. This is a highly visible and hugely important role for Mayhew, both internally and externally.

There are four key aspects to the role – collaboratively leading the charity as part of our Senior Management Team, development and implementation of all our internal and external engagement (including content and comms architecture), management and development of the Engagement team, and influencing and stakeholder management.

As a Senior Management Team, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style. We are determined to achieve a collaborative, integrated working approach for the organisation and to move the charity forward at pace.

As a manager, we are looking for an inspiring and engaging coaching approach to the team, focusing on empowerment and development of the team and individuals. Our Head of Engagement must be an experienced and effective communicator who can inspire loyalty, trust and enthusiasm in their team and across the organisation.

Generally, you will:

• Communicate our work, internally and externally, in ways that cultivate a shared understanding about the difference we make - and why it matters now more than ever
• Deliver innovative integrated campaigns across all our channels to convert recognition into active support and build a thriving Mayhew community
• Increase brand awareness and brand attribution including by leading our brand, external communication and press and PR activities
• Embed engagement and collaboration across the organisation, ensuring everyone who works and volunteers for the charity feels engaged in growing our profile, reach and income
• Be a positive, empathetic leader within the organisation, inspiring your team and leading by example.

To be successful in this role, you need relevant experience in:

• A senior marketing and communications role in an organisation of comparable breadth and scope
• Developing and leading delivery of strategies across marketing, content and digital engagement that support organisational priorities
• Stakeholder management across a range of internal and external audiences, including building long term relationships and partnerships
• Being a great networker and ambassador, confident and comfortable inspiring support for the charity
• Successfully motivating, managing, and developing a high performing team

Please note that the successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Director of Operational Services (12-Month FTC)

Hybrid – based from Birmingham
c. £90,000
Full-time, Fixed Term Contract (12 months)

Are you an experienced and values-driven senior leader with a track record of delivering high-quality services in regulated care environments? Do you thrive in fast-paced, multi-site operations where people are at the heart of everything you do?

We’re supporting a leading national charity to recruit an interim Director of Operational Services on a 12-month fixed-term contract. This is a key leadership role, responsible for ensuring that services are person-centred, high-quality, and compliant — and most importantly, that they truly change lives.

You’ll be leading a team of five Heads of Operations and a PA, working closely with senior colleagues across the organisation to deliver on strategic priorities, embed a culture of excellence, and ensure people with complex needs can live the lives they choose.

Key Responsibilities

• Lead and inspire regional operational teams to deliver safe, responsive, and person-centred services.

• Ensure services meet or exceed all regulatory standards (CQC, Ofsted, CIW, etc.).

• Drive a performance-focused culture grounded in values, inclusion, and support.

• Monitor and manage operational budgets, driving financial sustainability and identifying opportunities for growth.

• Champion innovation, technology, and service improvement to enhance independence and quality of life for those supported.

• Collaborate with colleagues across directorates to ensure strategic alignment and cross-organisational effectiveness.

• Represent the organisation externally and build trusted relationships with stakeholders, commissioners, regulators, and families.

What We’re Looking For

• Proven experience at senior leadership level in social care, specialist education, or the public/voluntary sector.

• Strong understanding of regulatory frameworks and a successful track record of multi-site leadership across diverse services.

• Skilled at managing change, driving innovation, and embedding service improvement.

• Comfortable working strategically while staying grounded in day-to-day operational realities.

• Excellent interpersonal and influencing skills with a collaborative, people-first approach.

• Experience working with commissioners, regulators, and other key stakeholders in the social care landscape.

• A commitment to inclusion, co-production, and safeguarding best practice.

This role offers a fantastic opportunity to join a forward-thinking organisation at a time of transformation and innovation. You’ll play a pivotal part in shaping services that genuinely empower people with complex disabilities to thrive.

Interested?

If you're an experienced interim or operational leader looking for your next challenge, we’d love to hear from you. Please get in touch for a confidential conversation or apply with your CV today.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:

The Family Advocate will provide trauma-informed specialist support to women in the community and in prison who are at risk of losing custody of their children/have already experienced child removal. This role will also upskill colleagues, and work with Children’s Social Care teams to improve the response to women impacted by the criminal justice system.

Key Responsibility Areas 

1.      Provide high-quality, trauma-responsive support to women in contact with the criminal justice system, who are at risk of experiencing/have experienced child removal. 

2.      Provide expert advice and support to colleagues, including upskilling through information and training sessions on Children’s Social Care and family court processes, and increase Children's Social Care teams' knowledge and understanding on women in the criminal justice system.   

3.      Develop effective relationships with key stakeholders, such as Children’s Social Care, probation, prison, to ensure a collaborative approach to women’s needs. 

4.      Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.

Senior Management Accountant

£51,000 (London)

The National Archives are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. We are the guardians of over 1,000 years of iconic national documents.

Operating within the Management Accounting team, the postholder will act as a Senior Management Accountant for the business area for which they are made responsible. Working directly with budget holders, Heads of Department and Directors, they will manage all aspects of their management accounting and financial planning services providing incisive, value-add financial support and analysis which facilitates effective decision making.

The organisation:

We are expert advisers in information and records management and we work with partner across the cultural, academic and heritage sectors. We fulfil a leadership role for the archive sector and work to secure the future of physical and digital records. We collect and secure the future of the government record, from Shakespeare’s will to tweets from Downing Street, to preserve it for generations to come.

The role:

• Be responsible for the provision of timely, accurate, relevant management information to all levels of management within assigned Directorates, regularly reviewing this information with the senior management teams. This will include provision of monthly reports, critical review of results, value-add analysis, explanation of variances and early identification of potential issues / opportunities.
• Be responsible for providing analysis that informs and supports effective decision making.
• Apply various tools such as investment appraisal techniques to better inform decision making.
• Support the business in gathering evidence to assess the costs, benefits and risks of a wide range of delivery options when making commercial decisions, and provide advice which helps secure value-for-money.
• Build strong and positive relationships with budget holders and senior managers (notably Heads of Departments), providing the necessary assistance and professional advice to assist them with the financial aspects of their duties.
• Proactively provide improvements to procedures, applying sound judgement based on knowledge and experience.

The successful candidate will:

• Be a fully qualified Accountant.
• Have strong analytical skills, able to identify and interpret trends and improve financial forecasting.
• Have the ability to understand the strategic business goals of an organisation, able to ‘look beyond the numbers’ and understand the wider business context.
• Be a team player, with exceptional interpersonal skills, able to work with a diverse and broad range of stakeholders across the organisation. Demonstrable ability to influence.
• Have good written and oral communication skills, able to communicate clearly, concisely, accurately and in ways that promote understanding but challenge when needed.
• Have strong finance system skills including advanced Excel skills.

This position will be based officially at the head office in Kew and will require the postholder to work from the office three days a week.

Applications will be under constant review before the closing date, so please apply by sending your CV to Emma Fuller at our retained search agent, Robertson Bell at . Please note the closing date for applications is Sunday 6^th July 2025.

*This role is being advertised as Substance Misuse Practitioner however on appointment your job title will be Complex Needs Practitioner (Recovery Worker)

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner (Recovery Worker).

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

The purpose of the role is to engage people in a variety of interventions, using a person centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

All Complex Needs Practitioners (Recovery Worker) work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care. You will join our caring multi-disciplinary teams, to help empower you to provide quality psychosocial interventions to our diverse client groups. 

A core part of the role will be working with people to address holistic support needs across all aspects of the person’s substance use and wellbeing. This could include diverse work related to physical and emotional health, meaningful use of time, family and relationships, community engagement and activities, accommodation, physical and emotional health, offending as well as substance use (drug use and / or alcohol use).

An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship. 

Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 5th June