Supporter services advisor jobs

Based: Central London, Green Park (with flexibility to work one or two days a week at home)

Contract: Full time, 35 hours per week (some flexibility is possible for the right candidate) 

About the Foundation

The Bernard Sunley Foundation is a family grant making foundation which supports charities in England and Wales working to raise the quality of life and provide greater opportunities for the young, the elderly, the disabled and the disadvantaged.

The Foundation has awarded over £140 million in grants since it was established in 1960. Each year, the Foundation awards nearly £5 million to capital projects that deliver a real community focus or provide facilities to support those in need. Grants are made across the Foundation’s four funding categories of community, education, health and social welfare. In the last financial year, the Foundation made 380 grants, totalling £4.860 million. 

About the role

The Grants Officer will join our small, hardworking, friendly team and will be responsible for overseeing the monthly grants programme. They will support the Director in collating the board papers for each of the three annual Trustees’ meetings. They will also be expected to help assess the large and medium grant applications that go through to the Trustees’ meetings. The new Grants Officer will be asked to visit charities and projects, which will entail travel across England and Wales. The new Grants Officer will also maintain the grants database, be responsible for updating the new website and be the first port of call for any grant application enquiries.

About you

This role would suit a range of candidates and we are open to candidates without direct grant making experience but the successful candidate will need a demonstrable understanding and knowledge of the grants world. We are particularly keen to hear from people who have energy, enthusiasm, good communication and relationship building skills and experience and confidence with databases. An understanding of how to read charity accounts would be a bonus but training will be provided for the chosen candidate. You will have an aptitude for working both independently and as part of a collaborative team and managing a varied and busy workload.

To apply

If you would like to apply for the role, please send your CV together with a completed Application Form (attached to this ad), by 10am on Monday 6 October  to the email address in the Candidate Information Pack (also attached). 

More Information

If you want to discuss anything in more detail, please email or call Allyson Davies, our recruitment advisor, via the contact details in the Pack. 

We are seeking an inspiring and strategic leader to join us as our Director of Service Delivery. This is a pivotal role leading the design and delivery of our frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas.

Location: Woking / Hybrid

Salary: £60,000 - £70,000 DOE

Permanent | Full Time (35 hours/week)

Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more…..

About Us

Catalyst Support, is a respected non-profit organisation in Surrey that’s been supporting people facing mental health challenges, substance use, and wellbeing needs for over 35 years. Operating with values at the heart of everything they do, Catalyst empowers communities through responsive, high-quality services and compassionate care.

About the Role

Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas – including mental health, substance use, and outreach – the Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities we support.

You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. They work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship.

Who We’re Looking For

Proven track record of delivering high quality, person led and socially impactful services and managing internal functions

Senior operational leadership experience in health, care, VCSE or related sectors

Experience in managing service compliance and staff wellbeing

Demonstrated success in leading performance improvement and impact measurement

Strong partnership working experience across statutory, VCSE and community systems

Budget management, including responsibility for service level budget setting, monitoring and decision making

Deep understanding of safeguarding frameworks, regulation and operational risk

Strong leadership and coaching skills rooted in empathy, empowerment and inclusion

Applications are open until 29th September, though we may close earlier if we receive a high number of applications, so we encourage you to apply soon. Please note, we are not working with recruitment agencies for this vacancy.

This post is subject to the DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.

This is a fantastic opportunity to join a vibrant, user-led charity that is dedicated to enabling Disabled people who use social care support to have full choice and control over the way in which they live their lives.

Independent Living Advisor - Direct Payments
Location: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Salary: £26,500 per annum pro rata
Hours: Full-time, 37.5 hours per week (Monday to Friday 9am–5pm)
Contract: Fixed to 31st March 2026, with potential to extend to permanent

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is Disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of Disability - all of whom are passionate about removing the barriers that Disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Advocacy.

AoD’s Independent Living Service
The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable Disabled people to have genuine choice and control over the way in which they lead their lives. The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

The Role

In this role you will be providing essential information, advice and support to individuals from diverse backgrounds. You will work with Disabled clients to empower them to take control of the support they need by using Direct Payments, employing their own staff and accessing activities or services. You will ensure that individuals have the right information to make informed choices and will help them to set up and manage their chosen support.

You will have excellent communication, interpersonal and IT skills and the ability to work as part of a team. Experience of budgeting and recruitment are essential for this role.

Experience of working in social care is not essential as training will be provided, however a “can-do” attitude, a commitment to a person-centred approach and a willingness to learn is a must. Being part of a small team, there is a lot of opportunity for you to develop and learn new skills.

The work is varied and calls upon a wide range of skills, and there is huge job satisfaction in supporting people to achieve greater wellbeing and independence.

We welcome and encourage job applications from people of all backgrounds and actively encourage people with lived experience of impairment or Disability to apply.

Interviews will be conducted on an ongoing basis with a final deadline for receipt of completed applications; 12pm on Friday 19th September 2025 (Feedback will not be provided to those not shortlisted for interview).

Interview dates: Tuesday 30th September 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

You may submit a CV, but only fully completed applications forms that address the person specification will be considered for interview.

No agencies please.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery. 

Client Support duties include:

• Support client enquiries by using in depth mental health skills to triage effectively
• Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
• To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
• To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
• Contribute to the development of a safe welcoming environment
• Provide support for clients when they may be experiencing emotional distress.

Service support duties include:

• Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
• Utilising and updating the client database/s for client enquiries, client information and changes to services
• Working with service managers to ensure homogeny of client referral information and processes
• Supporting clients and services by keeping an up to date understanding and log of internal services

Volunteer Co-ordination duties include:

• Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
• Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities

Please see the attached job description, which includes all duties and skills required.

This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday. 

£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year. 

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.

Air Ambulance Charity Kent Surrey Sussex (KSS) is a pioneering, purpose-driven charity at the forefront of Helicopter Emergency Medical Services (HEMS). For over 35 years, we’ve delivered world-class, pre-hospital emergency care across Kent, Surrey and Sussex—responding to over 3,000 incidents last year alone and saving countless lives. Operating 24/7, 365 days a year, our highly skilled, multi-disciplinary team uses cutting-edge technology and medical innovation to reach patients in under 30 minutes, wherever they are in our region. 

KSS is a complex and ambitious people centred, and values led charity with a unique culture across clinical, aviation, fundraising, marketing and communications, and corporate services. With a daily operating cost of £57K and 91% of our total income raised through public generosity, we are proud to be one team with one purpose – saving lives and ensuring the best possible patient outcomes. Our headquarters at Rochester Airport and aircraft base at Redhill Aerodrome enable the delivery of the highest standards of pre-hospital emergency care across our communities, helping us reach more patients and save more lives.

We are now seeking a strategic, values-driven Executive Director of Corporate Services to join Team KSS—a highly collaborative, expert team united by our vision of an end of preventable loss of life from medical emergency. This is a unique opportunity to play a pivotal role in shaping the future of one of the world’s leading air ambulance charities. 

Executive Director of Corporate Services 

Air Ambulance Charity Kent Surrey Sussex (KSS) 

Across Rochester, Kent and Redhill, Surrey 

£100,000 

The role 

It’s an exciting time for KSS as we refresh our strategy and take bold, collaborative action to reach more patients, improve more outcomes and save more lives. As Executive Director of Corporate Services, you’ll lead a broad portfolio of strategic and operational functions to support the delivery of the strategic plan and our lifesaving service. You’ll work closely with the Chief Executive and Board of Trustees, supported by a talented team and expert advisors, to ensure KSS remains a well-run, ethical, and innovative organisation. No matter the role at KSS, everyone is fearless and tireless in fighting to save even more lives. 

About you 

We are seeking a highly collaborative, financially competent leader, with: 

• Commercial acumen with proven experience at a senior leadership level in treasury and finance management, budgeting and business planning

• A track record of working in innovative and ambitious environments, through a highly supportive and collaborative approach 

• Experience of identifying, planning for and delivering new opportunities and efficiencies that maximise organisational-wide effectiveness.

Crucially you will be inspired by our critical work to save the lives of the thousands of people across our communities every year and our vision of an end to preventable loss of life from medical emergency.

Inclusion 

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves. We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of sex, race, age, gender, disability, sexual orientation, background or religion or belief and we welcome applications from those with protected characteristics.

How to Apply 

For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website. 

If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors at Prospectus, Anna Gardet or Erica Ritchie via email with a copy of your CV. 

Recruitment Timetable  

Deadline for applications:  Wednesday 8th October 2025 

Interviews with Prospectus: 14th – 28th October 

Engagement meetings with KSS: w/c 3rd November 2025 

Interviews with KSS: w/c 10th November 2025 

Responsible to: Chief Executive Officer

Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt

Caseworkers, Energy Advisor.

Hours: Full time – 36 hours (there is some flexibility for the right candidate)

Salary: £26,994 – £28,922 dependent on experience

Main Purpose of Job

• To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.

• To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.

• To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.

• To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.

• To ensure cover for Advice Session Supervisors when needed

• To provide training, guidance and support on client records, telephone channel and quality standards

• To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.

• To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.

• To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation.

• In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards

• To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted

• You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation

• Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate

• To undertake regular team meetings in line with the organisation’s quality expectations

• To undertake regular formal supervisions and review meetings

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best

• Encourage good teamwork and lines of communication between all staff and volunteers

• Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.

Research and Campaigns

• To ensure the advice team contribute to the development of social policy in line with our business plan

• To assist with social policy work as required by the organisation

Management duties

• You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.

• Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations 

Learning and professional development  

Keep up to date with legislation relevant to the role, trends, ideas and thinking

• Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer

• Identify own learning and development needs and plan to meet them.

Administration  

Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed

• Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.

Other Duties and Responsibilities

• Undertake advice work as required, including supporting contracts and projects outside of the generalist service.

• Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.

• Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.

• Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.

• Develop and maintain effective admin systems and records relevant to the role.

• Act as key holder and open or close the building when necessary.

• Attend regular internal and external meetings relevant to the role and to services at outreach locations.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.

• Identify own learning and development needs and take steps to address these.

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

• Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.

• Demonstrate commitment to the aims and policies of the Citizens Advice service

• Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.

• Attend relevant internal and external meetings as agreed with your line manager.

• Take personal responsibility for your own actions and for sorting out issues or problems that arise.

• Review and make recommendations for improvements to the service.

• Comply with all Citizens Advice information assurance guidelines.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service

In addition you must be prepared to train up to do the following:

Debt Advice giving

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Use appropriate resources to find, interpret and communicate the relevant information to clients.

• Research and explore options and implications so that clients can make informed decisions.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

• Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.

• Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.

• Be a DRO approved intermediary.

Head of Legal Services

A place to make things happen

Location: Peterborough or Bradford, Hybrid,1-2 days in the office with travel to other offices for meetings as required.
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm
Salary: £82,370 per annum

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

About the role

This is a strategic role where you'll shape Accent’s legal function to meet the needs of a modern, purpose-driven organisation. You’ll lead a small team, manage external legal partnerships, and work in partnership with the business to deliver expert advice that enables confident decision-making and mitigates risk.

With a focus on commercial law and the legal frameworks of the social housing sector, you’ll review our legal services model, drive service improvements, and ensure value for money. You’ll work closely with senior leaders and stakeholders to embed a proactive, collaborative legal culture across the business.

Join us and take the lead in shaping a robust legal function that underpins our mission and values.

Salary

The spot salary for the Head of Legal Services post is £82,370 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

· Solicitor, barrister or equivalent qualified lawyer with substantial post-qualification experience

· Extensive experience as a senior in-house lawyer within a regulated sector with specialist knowledge in commercial and/or sector-specific law, and the right to practice law in this jurisdiction.

· In-depth legal expertise with an understanding of legal principles and practices, with evidence of continued professional development (CPD) commensurate with the requirements of the role.

· A strategic mindset with experience in business planning, performance management and value.

· Proven analytical and problem-solving skills, demonstrating your ability to assess and understand complex legal issues, and provide strategic advice.

· Natural leadership, management and influencing skills, with the ability to assess and understand complex legal issues, build trusted relationships with stakeholders and maintain probity and professional standards at all times

· Have exceptional writing and communication skills, with the ability to deliver succinct presentations or advice to senior leaders and wider organisation.

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A 45 minute interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned date: 25th September via Teams.

Stage 2: A Place to Show Your Strengths

You’ll deliver a presentation to the panel and have your final interview which will focus on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.

Planned date: 3rd October at our Peterborough office or 6th October at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Legal Services, Legal Director, General Counsel, Senior Legal Counsel, In-house Legal Lead, Legal Department Head, Commercial Law, Regulatory Compliance, Contract Law, Corporate Governance, Social Housing Law, Housing Regulation, Legal Risk Management, Legal Advisory, Legal Strategy, Statutory Compliance etc

REF-223 696

 

About The Role
We are looking for a dedicated and compassionate Dementia Adviser to join Alzheimer’s Society in Rhondda-Cynon Taf and Merthyr Tydfil.
You will be part of a collaborative and supportive team of Dementia Advisors working in Rhondda-Cynon-Taf and Merthyr Tydfil. You will also support colleagues in Bridgend as part of the wider Cwm-Taf-Morgannwg team.
You will play a crucial role in helping people navigate the complexities of dementia. This is an exciting opportunity to make a real difference in the lives of those affected by dementia, providing essential advice and guidance at some of their most challenging times.
We strive to help maintain independence, improving sense of well-being, and putting people in more control of their own lives. We promote a person-centred service so that our support is unique to everyone, based upon their own aspirations and needs
Interviews will take place on the 6th October, face to face in Cardiff.
About you

- We are looking for someone with an understanding of dementia and the needs of those living with dementia and their carers
- You will need strong communication and interpersonal skills and be able to approach sensitive situations with empathy, offering non-judgmental support and guidance.
- The ideal candidate will be proactive, organised, and able to work both independently and as part of a close-knit team.
- Familiarity with using IT systems to manage referrals and record case notes will also be important.
- Someone who has working experience of assessing people face to face with an ability to assess their needs
- Confidence in public speaking and ability to deliver presentations

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

The Senior Discrimination Caseworker will play an enormously important role in supporting people living with HIV who experience unlawful discrimination – whether at work, in accessing services, or in healthcare settings.

You’ll be responsible for working with people who experience discrimination related to their HIV status, to provide them with information and advice, and to take forward advocacy work and representation with them and on their behalf. You will challenge poor practice in a whole range of settings, through high-quality written advocacy documents as well as in meetings, and your work will directly result in securing the protection of rights for people living with HIV.

With your ability to take in a whole range of different experiences and information, you will be able to analyse and identify appropriate legal frameworks and remedies, providing clear information to people, and support them in deciding how they want to advocate for their rights. 

We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required.

As an IDVA you will be asked to:

• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• Experience of undertaking need and risk assessments and creating safety plans
• Experience of the MARAC and other partnership processes
• Experience of multi agency working

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Victim Support is recruiting for an Independent Domestic Violence Advisor (IDVA) to be co-located within Central Bedfordshire Council. This is a full time role on a fixed term contract until 31st March 2027, subject to year on year funding. Hybrid working would be available for this role.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…..

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

We are looking for an Independent Domestic Violence Advocate (IDVA). This is a full time role on fixed term contract. Hybrid working would be available for this role. The aim of this role is to support victims of domestic abuse who live in Central Bedfordshire. This role will be part of our other wider specialist services covering Bedfordshire.

As an IDVA you will be:

• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training
• Supporting the Daily Domestic Abuse meeting in the IFD (Integrated Front Door), which discusses all medium/standard risk referrals that have come in over the previous 24 hours and agrees on the most appropriate source of advice and support for the family.
• Attending the BRiF meetings weekly where community partners bring concerns about family's they are working with including concerns about standard/medium domestic abuse.
• Professional point of contact for the IFD and Adult Safeguarding teams (also based at Priory House).
• Point of contact for any concerns staff have about their own relationships and dynamics of domestic abuse they need support with

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We Are Survivors are looking for a Nightingale Navigator to join the team. You will support the direct delivery of our Nightingale services that supports the non-offending family and loved ones of survivors who are engaged in the Criminal Justice system.

You’ll play a key role in supporting clients, managing communications and working in partnership with all Nightingale Project members. You will work closely with our Independent Sexual Violence Advisors, Community Development Co-Ordinator’s to provide support at different parts of a victims Criminal Justice journey, as well as supporting the development and delivery of community-based interventions for their families and loved ones. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.

Camberwell but with frequent travel around London and occasion travel outside of London

Ref CYPSW-251

Closing date Monday 22 September 25 at 9am

Are you a proactive, collaborative and compassionate individual with proven experience working with children, young people, and vulnerable adults, delivering effective interventions that have resulted in positive outcomes?  Do you have the exceptional ability to build and maintain trusting relationships with young people and their parents/carers, particularly those who have had previous negative experiences with services?

If so, join St Giles as a Children & Young People Progression Support Worker (Southwark), where you will play a key role in supporting and motivating young people who are not yet ready to access paid work, many of whom may lack confidence, feel disengaged, or face personal barriers that prevent them from taking the next step. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will deliver tailored, young person-centred support to those who are not yet ready for education, training, or employment (ETE).  You will hold a caseload of up to 15 young people at one time, supporting at least 60 over the course of a year, and work collaboratively with allocated Caseworkers to develop and deliver practical, strengths-based plans that build confidence, motivation, and personal development.

You will identify and help young people access appropriate opportunities, including volunteering, insight days, traineeships, and early work experience and help them overcome barriers that impact their ability to engage with ETE — supporting them to take small, achievable steps towards long-term goals. We will also count on you to build and maintain strong working relationships with local ETE providers, employers, and community partners to source meaningful opportunities, plus ensure you keep accurate and timely records of all work in line with all safeguarding legislation, best practice, and St Giles policies and procedures.

What we are looking for

• Experience independently addressing safeguarding issues with children, young people, and adults at risk of violence or exploitation

• Skilled in conducting thorough risk assessments and identifying the needs of children and young people at risk of significant harm

• Proven ability to work effectively as part of a multi-agency team, collaborating to achieve positive outcomes for young people and their families/carers

• Comprehensive understanding of the complex issues facing young people, such as exploitation, victimisation, offending, gang involvement, unemployment, and trauma

• Awareness of local ETE providers, referral routes, and barriers young people face accessing opportunities

• Excellent interpersonal, relationship-building and communication skills, verbal and written

• A professional, collaborative and flexible approach to your work

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

Closing date: Monday 22 September 2025 at 9am

Community Fundraiser - Home Counties

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Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

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Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

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Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

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​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 26th September 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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