Supporter services coordinator jobs
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
The Operations Manager will report to the Chief Executive Officer, working closely with them and deputising when required. They will lead and line manage the operational management of contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely.
The Operations Manager will deliver: monitoring of service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.
The Operations Manager will support the CEO in implementing and overseeing strategic fundraising efforts.
The Operations Manager will hold responsibility for ensuring all operational staff are effectively supported to undertake their roles and will administer formal HR policies and procedures when standards fall below expectations. They will also support the CEO in doing the same for non-operational staff.
The Operations Manager will provide support and deputise for the Chief Executive when required. The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
The role
As Partner Engagement Manager you will promote the work of Family Fund and maintain a positive profile within the disability sector in Northern Ireland and with key Government/political stakeholders.
You will undertake a range of public affairs and policy activities that help sustain and grow our government funding and that secure positive outcomes for disabled children and their families. You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
You will also identify growth/income opportunities and feed through to relevant internal teams, providing follow up support, as required.
If you join us, you’ll be:
- Ensuring that Family Fund’s profile remains high amongst key organisations.
- Engaging with Ministers and MLAs to building awareness and support for Family Fund’s work.
- Family Fund’s key point of contact for all partners and stakeholders in Northern Ireland.
- Engaging in sector working groups and consortia to help secure improved support for families raising disabled children.
- Inputting to government policy development via consultations and direct work with government departments.
- Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equity, Diversity and Inclusion objectives.
- Supporting our Fundraising Team in identifying and securing funding opportunities that allow Family Fund to provide improved grants/information and support services to families.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. Ideally you will have some knowledge/experience of public affairs or policy development work.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter.
How to apply
When you’re ready to apply, complete the online application form and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read the job description on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.
Information:
Closing date: Midnight on Tuesday 3 June 2025
Interview date: Friday 13 June 2025
The client requests no contact from agencies or media sales.
Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham
Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.
Are you passionate about making health and social care systems work for families who have young adults with SEND?
Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?
Do you have lived experience of using health and social care services as a parent or carer?
Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.
We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.
The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.
The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.
Last date to receive applications: 13th June 2025 6 pm
Interview date: 2nd July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in people’s lives as a Client Care Coordinator (CCC) in our award-winning contact centre ✨
Contract Type: Permanent
Hours: 37.5 hours per week
Salary: Starting from £24,523.79 (increasing upon completion of competencies)
Shifts: Between 7AM and 6PM, including Saturday or Sunday every other weekend with a day off in the week.
Whats in it for you?
In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution, and Long Service Recognition.
Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme, and dedicated Mental Health First Aiders.
Work-Life Balance: An additional day for your Birthday, enjoy a set schedule, and competitive family-friendly benefits.
Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression.
How can you make a difference as a Client Care Cooridnator? ❤️
This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.
We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.
Your journey begins on 9th June 2025, with a minimum of 12 weeks onsite training (Monday to Friday, 8AM–4PM). Once signed off, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Offering a schedule that fits your lifestyle, we understand the importance of work-life balance and may consider 30 hours per week.
Apply now to join a contact centre with a difference and start making a positive impact today! ✨
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Can you help us to support new dads and dads-to-be?
We are recruiting a Dad Matters Coordinator to help us reach more families in Brent. This is a great opportunity for someone with parenting experience to support new dads at a critical time in their parenting journey.
The Dad Matters Coordinator will support dads with attachment and bonding, mental health and access to services. You will have the ability to work with professionals and healthcare services to ensure dads are engaged, supported and heard within clinical pathways. Additionally, you will help develop and run group sessions with dads and will be at the forefront of growing our volunteering opportunities.
No formal experience of healthcare, mental health services or children's services is required - you will just need the compassion and skills to enable dads to have those difficult conversations, and talk about how they’re really feeling.
We are looking for someone proactive who is keen to make a difference. Someone with good people-skills, who can build on our existing relationships in the borough. The work requires a regular presence in Brent for visibility, field-based community engagement and training.
We would love to speak to you if you're curious about the role but you're not quite sure whether it's right for you.
The client requests no contact from agencies or media sales.
-
Location: Birmingham or London
-
Permanent contract
-
Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
-
£22,916 - £26,583 paid over 12 months (+£1,833 London Weighting) depending on experience
This is equivalent to £25,000-£27,000 per annum full-time.
-
Start Date: 1st September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
-
Programme delivery and facilitating work with young people
-
Programme management and logistics
-
Stakeholder management
-
Impact management
Essential Experience, Knowledge and Competencies:
-
Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
-
Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
-
Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
-
Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
-
Experience of data handling – collecting and recording data in a timely manner using an online CRM system
-
Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight 8th June
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a driven and ambitious fundraiser to join our small but mighty fundraising team at a crucial period for the organisation as we find ourselves in the midpoint of our strategy period.
Since 2020 we have grown our income by 35%, refined our theory of change, invested in our digital and evaluation capabilities, secured multi-year funding and support from a series of well-respected funders and partners. This has laid solid foundations for future growth as we seek to revise our programmes, reaching the most vulnerable young people across London and Greater Manchester.
Khulisa’s work continues to be known for putting well-being at the heart of positive change, transforming the lives of some of the UK's most vulnerable young people and supporting them to increase their wellbeing, self-esteem, enable educational inclusion. The highlights of the last year, include:
-
Supporting over 480 young people and adults
-
Surpassing £1.2 million in income
-
Significant improvements in Wellbeing being reported by 61% of our young people
-
91% of our young people reporting feeling safe and not judged during our programmes
We very much look forward to hearing from you and good luck!
**********
Key Responsibilities
- Trust Fundraising
- Prospecting – researching new trust and foundation opportunities
- Writing five-figure applications
- Managing a portfolio of 25-30 Trusts and Foundations
- Thanking – writing thank you letters, notes and confirmation receipts
- Banking – liaising with our colleagues in finance and supporters, to support receipt of funding
- Supporting the design of new thanking materials and a schedule of keeping supporters updated - thank you cards, seasonal messaging, reporting templates
- Reporting – annually to donors, managing reporting schedule with Senior Fundraising Manager and colleagues in finance.
- Small trusts outreach and mailings.
- CRM: Updating our database on a weekly basis, data entry, updating current funders, payment schedules, agreements, building dashboards
- Monthly review of fundraising pipelines and opportunities, supporting the team with forecasting and their own pipeline management
- Participating in cross team meetings with fundraising agenda’s - bid kick off meetings, delivery/funders meetings, E&I, programmes.
- Finance – monthly reconciliation meeting.
- Logistics support for donor engagement days/meetings
- Managing case study bank and securing new case studies from the Programmes Team.
- Team work and Administration
- Cross-team working – connecting with the programmes team on a regular basis
- Responding to all cross-organisational needs, including wellbeing surveys, attending team meetings and collaboration sessions
- Minute taking on a rolling basis across the team
- Preparing external meeting briefs
- Representing the organisation externally – conferences, networking etc.
- Contributing into fundraising reporting to Khulisa’s Board of Trustees
Skills
-
Experience of writing clearly to communicate complex issues in a compelling manner
-
Strong ability to summarise text and key points, tailored to different audiences.
-
Strong written and verbal communication skills
-
Excellent eye for detail, strong systems and processes management skills
-
Ability to write reports in a concise, engaging and accessible manner
-
Strong people skills and willingness to work as part of a wider team
-
Ability to work independently using own initiative
-
Strong levels of comfort with using new, complex technology
Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential
Please review the attached Job Description and Person Specification to see if this role and organisation is a good fit for you.
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining your experience and fit for the role and our organisation.
We look forward to hearing from you.
About Gaddum
Gaddum is a mental health and carers charity supporting people of all ages. As well as providing services we act as an anchor institution to support the sustainability and development of the wider VCSE sector. Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
Our Mission
Being almost 200 years old, Gaddum has seen some of the most challenging and inequitable times in the UK’s history, and the world we are living in is still one where so many don’t have the opportunities or resources they need to achieve their aspirations. Today we continue our mission – and we will do this by supporting, influencing, and campaigning as we push for equitable health, wealth and self.
We amplify the voices of the communities we serve, and we empower individuals to overcome challenges by listening, supporting, and advocating for their needs.
We believe…
• everyone has mental health, and it is as important as physical health
• life can be hard, and everyone needs a helping hand sometimes
• everyone has a right to support, when and how they need it, and that no one should be overlooked
• in being of service by holding the whole individual at the heart of our approach and embracing solutions that lie within communities
• there is injustice in the world but both systems and society can change for the better
• we can be agents of positive change; working with others, learning from diverse lived experience, and advocating for fairness
Our Values…
…are our foundations – they are what holds us firm in uncertain times, and they are our reference point for all that we do.
We value:
Being Heard: no matter why or how someone finds their way to us, we will listen
Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people
Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve
Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance
Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality
Role Purpose
The purpose of this role is to provide operational leadership and oversight of the Carers Manchester Volunteer Programme and support the wider development of the Volunteer Programme at Gaddum. The Volunteer Coordinator will work with Carers Manchester colleagues to ensure volunteers feel equipped and supported to use their skills and lived experience in a range of established volunteer roles.
They will also work with the team to develop and recruit volunteers for new roles that support Carers Manchester to deliver on its aims and objectives. The role will involve maintaining close working relationships with our Central Team, Health & Safety systems, and compliance responsibilities.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check.
The client requests no contact from agencies or media sales.
Recovery Coordinator
Location: HMP Deerbolt, Barnard Castle, DL12 9BG
Salary: £24,242 - £30,790 per annum
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
The Role
An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough’s service delivery within Reconnected to Health in HMYOI Deerbolt .As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a “whole person” holistic approach to ensure that every service user’s package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person.
- Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.
- Carry out triage/screening assessments and comprehensive assessments with service users.
- Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.
- Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.
About You
The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership.
‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – our wellbeing offers for our workforce
- Employee Assist Programme and Waythrough Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
Waythrough is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.
What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.
Key responsibilities:
- Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
- Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
- Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.
Essential requirements:
- Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG
- Proficiency in office software, including Word, Excel, PowerPoint
- Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrable commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.
As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.
To apply for the role, please click the button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Outreach Worker
This is an exciting opportunity for an Outreach Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.
Position: Outreach Worker
Location: North Tyneside
Contract: Full time, Permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum Plus Pension & Other Benefits
Closing Date: 8th of June 2025
About the Role
As Outreach Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director. You will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
In accommodation based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.
Key Responsibilities:
- Ensure the safety and wellbeing of clients, adhering to safeguarding, emergency procedures, and health and safety protocols.
- Hold a caseload as key worker, delivering day-to-day and personalised support, including SMART support plans and regular assessments.
- Collaborate with internal teams and external agencies to provide holistic support, respecting data protection and partnership protocols.
- Encourage client participation in service decisions, community activities, and development opportunities such as education, training, and employment.
- Support new client move-ins, ensuring a welcoming environment and smooth transition into accommodation.
- Assist with property maintenance by conducting health and safety checks and responding to repair issues in collaboration with managers.
- Promote and support the work of volunteers, fostering a collaborative and inclusive environment.
- Maintain accurate records, attend meetings and training, and undertake additional duties as directed by your line manager.
About You
We are looking for someone who:
- Experience working with young people or those affected by homelessness.
- Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
- Strong commitment to equality, diversity, and treating all individuals with dignity and respect.
- Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
- Good literacy, numeracy, and IT skills to support effective communication and record-keeping.
- Ability to work collaboratively and maintain clear professional boundaries in a team setting.
- Reflective and committed to continuous personal and professional development.
- Alignment with the values and ethos the charity.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Recreation and Wellbeing Coordinator
We are seeking an enthusiastic and dynamic Recreation and Wellbeing Coordinator to inspire, engage and support young people within a leading youth charity that helps shape the lives of young people.
Position: Recreation ‘Rec’ and Wellbeing Coordinator
Salary: £29,500 – £31,500 per annum (pro rata)
Location: Barnet, HA8 0DT
Hours: 20 hours per week (0.5 FTE), including regular evenings and weekends
Contract: Permanent
Close date: Friday 30th May 2025
About the Role
As Recreation and Wellbeing Coordinator, you will manage the Youth Zone’s vibrant Rec Area and two wellbeing spaces: the Training Kitchen and Health and Wellbeing Room. You will create an energetic, fun, and inclusive environment where young people can thrive.
Key responsibilities include:
- Lead the day-to-day management of the Rec (indoor and outdoor) and Wellbeing Spaces (Training Kitchen and Health Room), ensuring they are safe, welcoming, and well-utilised.
- Design and deliver a varied programme of inclusive activities that promote social development, healthy lifestyles, and confidence-building, with particular focus on engaging SEND and underrepresented young people.
- Line-manage and support staff and volunteers across all spaces, encouraging creativity, collaboration, and high-quality youth engagement.
- Manage and develop the Young Leaders programme, nurturing leadership skills across Junior and Senior groups.
- Ensure sessions are structured, relevant, and youth-led where possible, using feedback and local need to shape delivery.
- Oversee the safe use of equipment, cleanliness, and compliance with food safety and health standards.
- Collaborate with local partners to enhance opportunities for physical and mental wellbeing.
- Manage budgets for all areas, ensuring value for money and accurate financial record-keeping.
About you:
We are looking for a passionate individual who is committed to empowering young people. You will have:
- Experience delivering face-to-face activities with young people aged 8+ in group and one-to-one settings.
- Strong skills in delivering wellbeing, cooking, and personal development programmes.
- Proven ability to manage teams and volunteers effectively.
- Excellent communication and organisational skills.
- A good understanding of safeguarding, health and safety, and equality and diversity.
- A flexible, positive, and enthusiastic approach with a readiness to work evenings and weekends.
About the organisation:
Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision is to ensure every young person is supported and empowered to reach their potential.
Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
They very much welcome previous experience working as a Youth Worker, Wellbeing Coordinator, Activities Coordinator, Health and Wellbeing Officer, Recreation Officer, Youth Engagement Officer, Programme Leader, Youth Activities Manager, Wellbeing Facilitator, or Community Youth Worker. Etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Part- time 25 Hours Per Week Actual salary - £19,994 Be part of our friendly team and make a difference! Home-Start Birmingham North West is a voluntary family support organisation committed to improving family life. We believe that every parent should have the support they need to give their children the best start in life. The role is a challenging and busy one where you will need to have excellent interpersonal skills, good IT skills and be proactive in managing your own workload. As a Family & Volunteer Co-ordinator you will work closely with our volunteers to deliver professional peer support to families with children under five. We want to hear from you, if you have: • A relevant NVQ Level 3 or equivalent qualification • Experience of working with families & volunteers • Are a car driver (use of a car is essential) We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment. We ensure that our recruitment and selection practises reflect this commitment.
PLEASE NOTE: We do not accept CV’s
This role is subject to a criminal records check through the Disclosure and Barring service.
Interviews to be held on Friday 30th May 2025.
The client requests no contact from agencies or media sales.
The Women and Girls Health Champions Project is a partnership initiative developed to improve access to healthcare information, reduce stigma, and connect women and girls with culturally appropriate support in their communities.
In this role, you will play a pivotal role in shaping and delivering this project, building a network of trained volunteer Health Champions and creating a lasting impact.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.


