Supporter Services Officer Jobs
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
Summary of Role:
Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.
About the Role:
- Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
- Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
- Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid.
- Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
- Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
- Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.
About You:
- Proven experience in a leadership role within the non-profit sector, preferably in an international context.
- Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
- Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
- Experience in managing diverse teams and complex projects across multiple countries and contexts.
- Proven experience in change management and driving organisational development initiatives.
- Proven financial management skills, including budgeting, forecasting, and reporting.
Why You Should Apply:
Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Transformation Cornwall is a small and entrepreneurial faith based charity that supports and develops social projects run by communities, churches and faith based organisations.
We operate as a ‘brokerage’ and ‘signposting’ agency to support people turn their ideas into reality. Our expertise is in organisational networking, information sharing, idea generation and connecting communities, funders and sector experts together, to increase capacity for social action.
The Operations Director is responsible for all aspects of the development and running of the charity.
This post requires a high level of self-motivation and imagination, together with a passion for faith based social action.
Proven people management and organisational skills are essential, together with an in-depth knowledge of the voluntary and grant funding sectors and the ability to help community groups turn ideas into impactful projects.
Full job description and person specification can be found on our website. To apply send you CV, Cover letter and Monitoring Form.
The client requests no contact from agencies or media sales.
As a newly created role this position can be offered on a part or full time basis – please see see details below, or apply and enquire for further details.
About Garsington Opera
Located in the Chiltern Hills, commutable from Oxford and London, Garsington Opera is an internationally renowned performing arts venue. Garsington Opera provides a wonderful programme of opera as part of its summer festival, promoting artistic excellence in partnership with world-renowned orchestras such as the Philharmonia Orchestra and The English Concert. Garsington Opera is proud of its Young Artists’ programme, supporting emerging professional singers and creatives in training, mental wellbeing, and practical support.
Following a period of growth and the completion of their new £14.5m Garsington Studios, Garsington Opera are seeking a talented Chief Financial Officer to join them to drive strategic and commercial goals for this internationally renowned and well-loved performing arts organisation.
About The Role
The newly created Chief Financial Officer role will support Garsington Opera in driving longer-term commercial and strategic growth. Working closely with the Executive Director and as part of the senior management team, you will optimise new revenue streams and ensure business and financial systems are fit for purpose in supporting new revenue growth. Areas of responsibility will include:
Financial strategy and planning
- Collaborate with the SMT to plan, manage and advise on financial performance, maintaining a robust model to meet organisational needs including annual budgeting and long-term planning.
- Develop and maintain robust business and financial models to meet the evolving needs of the organisation.
- Steer and develop commercial revenue streams.
- Provide financial vision, strategic planning and discipline across the organisation.
Financial accounting and management
- Oversee, maintain and develop good financial reporting and statutory compliance, in collaboration with the Finance Director
- Oversee the preparation of accounts for external audit work.
- Provide information to SMT budget holders, challenging plans where appropriate and always seeking opportunities to optimise financial performance.
Leadership
- Provide reports on financial information and trends to the Board and its committees.
- Provide excellent team leadership as a member of SMT, engaging with all direct and indirect reports.
- Develop and lead effective and robust procurement policies for the organisation, ensuring that needs are understood and resourced appropriately.
- Staff management of finance team
About You
- You will be a fully qualified accountant with senior financial leadership experience.
- You will have proven experience in engaging with Board members and Executive or Senior Management Teams.
- Applicants from all sectors are encouraged to apply, though an interest and passion for the arts is a must.
What’s in it for you?
- Salary of £80,000 - £90,000 per annum dependent on experience
- Annual leave: 24 days + Bank Holidays (incremental increases up to 28 days thereafter dependent on years of service)
- This role can be offered on a full time or part-time basis. Applicants who are able to work either full time or 0.8 FTE are strongly encouraged to apply.
- Hybrid working of 3 days in office and remainder up to you (please note that we are happy to discuss alternative patterns of working within reason).
- 4 x Dress rehearsal tickets for each opera performed each year.
How to Apply
Please apply below or contact Holly Arrowsmith at Ivy Rock Partners to discuss your candidacy.
Key Dates
Application deadline by 17th May.
First stage interviews will be held 28th and 29th May.
Second stage interviews are anticipated to be scheduled w/c 3rd June.
In addition to the above, there will also be a meet and greet with other senior management team members.
Vista changes lives. We are the leading local charity working with children and adults affected by sight loss and are looking for a candidate with strong charity finance and board governance experience to join our team.
You are all the things a good FD should be, with extensive experience of working at a senior level in the charity sector which has taught you how to support colleagues at all levels. You have a good head for governance, are naturally patient and systematic and want a board-level role that allows you to make a genuine impact on people’s lives.
As Director of Finance and Governance you will also be our Company Secretary and DPO, supporting the CEO and Board of Trustees to ensure that Vista is fully compliant with all regulatory requirements.
Vista is going through a period of change and service development so we are looking for someone who is willing to embrace this and has the requisite imagination and foresight to thrive in this environment.
Benefits: 31 days annual leave (pro-rota for part time), inclusive of bank holidays, plus your birthday off as a gift from Vista; extended maternity/paternity leave; full training for the role; flexible and hybrid working; excellent health benefits; free and unlimited access to an independent and confidential Employee Assistance Programme.
We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer. We particularly welcome applications from candidates with disabilities including visual impairment, and we encourage applications from such people who are under-represented in our workforce and face disadvantage on account of disability. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates.
The client requests no contact from agencies or media sales.
We are looking for a fantastic leader to join the KWMC Executive team and help us evolve as an organisation. We have been founder-led since 1996 and now, with CEO Carolyn Hassan’s retirement in March 2024, we are entering a new chapter; one that will both celebrate KWMC’s legacy of community led change-making and evolve to embrace new possibilities.
We are looking for a co-leader who works with generosity and care to make amazing things happen. We hope to welcome someone who brings extensive experience of developing innovative financial, business and operational models for mission and values-led organisations. You will work alongside Creative Co-Director, Martha King, to co-lead KWMC through a process of refocusing and on into the future.
Please read through the job application pack before applying. We are asking all candidates to submit their CV and a detailed covering letter that addresses these three questions
Your background, approach and personal motivations.
Why you are interested in this job.
How you meet the job description and person specification.
‘Making fair and thriving neighbourhoods together, with arts, tech and care’
King’s College London offers an intellectually stimulating environment, where staff are dedicated to the advancement of knowledge and learning in the service of society. We are a multi-faculty institution, providing high-quality research, education and innovation across the social sciences, humanities, health, law, dentistry, and sciences. As a member of the Russell Group, we are committed to maintaining the highest standards in research and education.
The Finance, Procurement, Strategic Planning and Analytics directorate, led by the Chief Financial Officer / VP (Finance), comprises c.150 roles located across our campuses in central London. The Finance department of c.100 roles provides various accounting, assurance, advisory, decision support and financial processing functions for the whole university.
The Director of Finance Business Partnering (Operations) is a critical role within the Financial Strategy, Planning & Performance division that will lead, develop and deliver high quality finance business partnering and decision support to all the central services of the university, including providing financial planning, reporting and insight across revenue and capital funded activity.
You will support the senior Director of the Financial Strategy, Planning & Performance function in development and improvement projects. Examples include the development of a professional competencies framework to support career progression and performance at all levels, supported by learning and development opportunities, improving key processes, resource allocation and financial planning methodologies, and reporting on financial performance.
As part of the function’s senior management team, this role will lead a team of finance business partners who will provide outstanding partnering services to our central services including large functions such as Estates and Facilities, IT, Students & Education, Research Management and on other crucial ‘head office’ activities. Working closely with the corporate reporting team on the provision of management accounts, you will lead on financial performance support in-year and across our three-year financial planning framework. You will also undertake and provide professional support to your team on business partnering skills, financial modelling, business case development and financial appraisals. You will play a wider role as a senior member of the finance leadership team on cross-college initiatives and be asked to deputise for the senior Director of the division or their peers.
It is an exciting time to join the university as we are making a step change in our support and advice, particularly to directorate heads and our Senior Vice Principal (Operations), and onwards through the leadership roles across the central service directorates where financial and operational decisions are made.
This is a full time post (36 Hours per week), and you will be offered an indefinite contract. We work in a hybrid way and there is an expectation of being able to work at least three days a week in our offices to help facilitate a collaborative working culture.
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Professional Accountancy Qualification
2. Highly resilient with the ability to run multiple objectives, large senior teams and complex political processes concurrently
3. Exceptional understanding of running and leading financial planning, monitoring, forecasting and business partnering in a complex and large organisation
4. Exceptional leadership skills and a service approach in your professional work
5. Ability to operate and deliver change and improvements in a complex organisational environment
6. Exceptional business case financial appraisal and modelling skills
7. Ability to communicate clearly and effectively in the written word and in person in a variety of formats including committee presentations and policy documentation
8. Numerate and IT literate with the ability to use the standard suite of office software together with excellent knowledge of one or more corporate finance/ERP and reporting systems
9. Significant recent experience of leading business partnering, financial support and advice functions and services
10. Experience of designing, delivering and improving capital planning and reporting processes
11. Leading teams to achieve complex and competing objectives over a variety of time horizons in partnership with other technical leads and partnered areas.
12. Ability to build and manage internal and external relationships
13. Self-management and ability to work independently to meet deadlines
14. Attention to detail and working to a high-level of accuracy
Desirable criteria
1. Degree level qualification
2. Leadership of technical / professional staff who manage their own work and activities
3. Experience of having worked in or with the university sector
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We have a strong equality, diversity and inclusion agenda and would expect the post holder to demonstrate these values.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. The deadline for applications is Sunday 19th May 2024. If you would like to discuss the role, please get in touch with Bryony Thomas via the Allen Lane agency website.
Shortlisting will complete late May and may include an initial conversation with Allen Lane, our recruitment partner for this role. First stage interviews with King’s College London are planned for early June.
We are not able to offer sponsorship for candidates for this role who do not currently possess the right to work in the UK.
Are you a strategic, passionate CEO ready to lead The Gatehouse in its mission to provide support and services to vulnerable adults in Oxfordshire? If so, they want to hear from you!
The Gatehouse is in search of a dedicated and empathetic individual to join as their Chief Executive Officer (CEO).
Job title: CEO
Hours: 35 hours a week
Contract: Permanent
Responsible to: Chair of Board of Trustees
Salary: £50k to £60k (dependent on experience)
Location: Oxford OX2 6HT, hybrid working model, site based, with remote options
Benefits: 5% pension, 29 days annual leave, including the summer closure of Gatehouse in August (approximately 2 weeks).
About the Gatehouse:
It is a volunteer and donation-led registered charity supported by the whole Oxfordshire community, including churches and congregations of other faiths in Oxford. The Gatehouse community drop-in centre offers free support services for adults aged 25+ who are homeless, vulnerably housed, on low income, and/or looking for company and community. The Gatehouse offers a free café (six evenings a week), therapeutic workshops, and a bespoke one-to-one support service (over two evenings and one afternoon a week). The project also delivers an outreach service, an independent counselling service, and supports the Lived Experience Advisory Forum (LEAF). The Gatehouse is experiencing rapid growth and is eager to expand its leadership team to support its exciting plans.
About the Role:
As the CEO, you will spearhead The Gatehouse's mission and vision alongside the Board, ensuring stakeholders receive the best services.
You will be a visionary lead, driving organisational success through supporting your dedicated team of staff and volunteers, managing budgets, and overseeing fundraising efforts, while championing The Gatehouse's mission to serve vulnerable adults in Oxfordshire. You'll embody strong values, excel in interpersonal communication, demonstrate initiative and resilience, and exhibit a deep commitment to the mission.
You'll forge strong partnerships across various sectors, including donors and policymakers, and act as the public ambassador for The Gatehouse.
Role Highlights include:
- Lead strategic vision and organisational growth, with the Board.
- Oversee resource allocation and financial management.
- Create, manage, and empower the staff and volunteer teams.
- Develop sustainable funding models and diverse revenue streams.
- Engage with donors, foundations, and the private sector.
- Develop policies, procedures, and service initiatives, including safeguarding.
- Cultivate external relations, foster community engagement, and represent the Gatehouse widely.
About You:
You are a passionate leader with a proven track record of making a difference in the homeless sector or a similar field. Most importantly, you are an empathetic leader who understands the complexities of the charity and the individuals it supports, or a comparable charity.
The Gatehouse welcomes candidates with transferable skills, particularly those poised to transition into a CEO role from a leadership position in relevant or similar fields.
If you're committed to making a meaningful difference in the lives of vulnerable adults and possess the leadership skills to drive strategic vision and organisational growth, we encourage you to apply and join The Gatehouse in making a difference in the homelessness community in Oxford.
To apply, please send a copy of your profile or CV in the first instance Priya Vencatasawmy and Ellen Drummond at Charity People.
Deadline: 9am, 17th May
First stage interview: Thursday 30th & Friday 31st May
Second stage interview: Thursday 6th June
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
The St Pancras Community Association (SPCA) is a charity delivering high quality services for Camden residents, especially the lively and diverse community of the St Pancras and Somers Town ward. As the Director of SPCA you will lead and guide a highly skilled and motivated team to make the SPCA a community hub and a centre of excellence which has a positive impact on the lives of local residents.
The governance of SPCA is overseen by a Board of Trustees. The Director will report directly to this Board and work closely with Board members.
Key responsibilities
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To build strong relationships with members of the local community, community groups, representatives and service providers to ensure that strategies and services are based on an understanding of the community’s needs and the contribution that SPCA is best placed to make as part of the of the range of local support services.
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To develop and deliver a business plan based on a financially sustainable strategic vision and which maximises the use of existing and emerging funding and income generation sources and opportunities.
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To provide a caring and highly supportive working environment which enables all staff and partners to fully contribute their skills, knowledge and perspectives.
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To manage, plan and monitor budgets to ensure the continuing financial sustainability of the Centre and to work with the Treasurer to ensure that the Centre is operating effective, and compliant accounting practices, policies and procedures.
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To ensure that SPCA fulfils its legal and procedural obligations under relevant legislation.
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To maintain an effective and transparent working relationship with the Board of Trustees to
ensure that Trustees are kept informed of opportunities, threats and challenges and are fully involved in decision making.
Main tasks
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Overseeing all fundraising activities from trusts, the local authority, local businesses and the community.
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Overseeing the development and implementation of an income generation strategy that includes maintaining and securing funding from statutory bodies, charitable trusts and any other relevant agencies/organisations and delivering charged services.
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Forming collaborative partnerships with organisations and agencies from all sectors that can be developed into services and business ventures
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Line managing key staff and ensuring that effective line managing processes are in place for other staff and volunteers. The postholder will directly line manage approximately xxx staff.
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Holding monthly staff meetings where everyone is heard and respected
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Ensuring all employees receive appropriate line management, where issues and problems
that arise are handled with sensitivity and a high priority is given to staff development.
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Overseeing the recruitment and induction of new staff in accordance with the SPCA’s Equal Opportunities.
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Ensuring arrangements are in place for the systematic collection and review of employees opinions and the opinions of service users and potential users
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Ensuring effective systems are in place for monitoring and evaluating project performance.
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Attending meetings of the Board of Trustees as appropriate.
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Keeping the Chair, and other Trustees as appropriate, informed about SPCA’s business
between formal Board meetings.
Person Specification Essential
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Experience of managing an organisation or department at a senior level.
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Experience of delivering services and activities which have had a measurably positive impact
on communities or specific groups.
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Experience of financial planning and maintaining financial sustainability by activities such as
securing external funding, securing sponsorship and charging for services.
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Experience of delivering successful marketing and promotional activities.
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Experience of staff management and successful team building.
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A commitment to advancing and developing equal opportunities and anti-
discrimination/anti-harassment policies.
Desirable
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Experience of managing an organisation within the voluntary and community sector.
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Experience of developing policies, procedures and practices for voluntary and community
sector organisations.
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Understanding of the current and likely future funding environment of voluntary and
community sector organisations and awareness of external strategies, policies and developments affecting voluntary and community sector funding.
To apply, please send a CV and cover letter - which include 3 areas you are passionate about and would like to spearhead at the centre along with previous experience that enable you to do this leadership role. Please send this by the 17th of May.
The client requests no contact from agencies or media sales.
We are looking to appoint a unique leader who will help make a difference to the lives of over 2 million people who live in north east London.
As a partnership of the diverse voluntary, community and social enterprise sector across north east London and the Integrated Care Board we collaborate to ensure that the design and delivery of health and care services works for residents across north east London. We are now seeking a motivated and creative individual to lead the next steps in the development of the North East London Voluntary, Community and Social Enterprise Sector Collaborative (the VCSE Collaborative) as part of the sub-regional Integrated Care System.
The position will be hosted by Tower Hamlets CVS although the post holder will be accountable to the VCSE Collaborative Leadership Group and will be expected to work equitably across the north east London sub-region.
Core responsibilities
To develop the VCSE Collaborative and its infrastructure, including terms of reference and onboarding strategy, in consultation with the existing Leadership Group
To be an enabler and a conduit for the development and embedding of robust partnership working within all levels of the new health and social care structures, translating opportunities into actions for VCS Collaborative members.
To support the facilitation of strategic working between the VCSE sector and partners within the NEL Integrated Care System, supporting communication and engagement.
To support collaboration with the NEL Integrated Care System to ensure people and communities feed into decision-making mechanisms.
To be the first point of contact for liaison between the VCS, the NHS and local authority bodies, supporting effective dialogue and communication between all partners across NEL Integrated Care System.
To facilitate shared learning, intelligence and good practice across sectors.
To facilitate effective and accessible communication and engagement on behalf of the VCSE Collaborative e.g., blogs, briefings, press releases and newsletters, and developing and embedding the necessary systems and tools to ensure the flow of information and intelligence across the NEL Integrated Care System and to give voice to the VCSE Collaborative
To provide secretariat support to the VCSE Collaborative Leadership Group, ensuring effective planning, and timely preparation and circulation of papers for all meetings
To respond to management support from Tower Hamlets CVS.
The Thalidomide Trust is seeking a collaborative, inspiring and empathetic leader to join as our next Director of Health & Wellbeing, providing leadership to a committed and expert team as we work to deliver the best possible support to thalidomide survivors as they enter older age.
The Thalidomide Trust was established as a registered charity in 1973 to support individuals living with disabilities caused by their mothers taking thalidomide during pregnancy. Today, our support encompasses financial grants and guidance, together with comprehensive health and wellbeing support (including emotional support). We also undertake research to better understand the needs of our beneficiaries and provide vital information resources for professionals working with them. Secure funding means we can focus entirely on how to improve the lives of our beneficiaries.
We assist 430 beneficiaries, most of whom the Trust has worked with since they were children. We are often the first port of call for any issues they face. As our beneficiaries are now in their 60s, we must continue to evolve to meet their changing needs. The Trust is approaching a crucial transition point - effectively becoming an older person’s charity over the next 10-20 years, as the group’s needs become ever more complex and diverse. We must ensure we are ready to provide much-needed support to our beneficiaries as they face the typical challenges of aging that impact them more as thalidomide survivors, as well as the unique impacts and accelerated aging caused by thalidomide damage.
Our current Director of Health & Wellbeing is taking on the Joint Chief Executive role with our existing Executive Director. This means we need a new Director of Health & Wellbeing to join in October this year to lead our fantastic, 12-strong team of health & wellbeing professionals though this transition period. They will ensure they have the resources and skills to support our beneficiaries into this next phase of life, maintain and build on our award-winning culture, contribute to the development of the Trust’s next Five-Year Strategic Plan, and lead the implementation of the health and wellbeing objectives and deliverables within the plan.
Key details:
Job title: Director of Health & Wellbeing
Salary: £80,000 - £85,000
Contract: Permanent, full time with flexible working
Location: St Neots, Cambridgeshire, with hybrid working (2-3 days per week in the office). The role also requires regular travel to meet beneficiaries in their homes (including for Holistic Needs Assessments)
As well as a strong alignment with our vision, values, culture and strategic goals, you will demonstrate:
- Significant senior management experience in health, social care, or voluntary sectors
- Proven ability to establish and maintain partnerships
- Effective leadership of multidisciplinary teams
- Innovation in designing and implementing new models of support with the goal of delivering holistic support
- Sound financial skills with budget management experience
- Data analysis proficiency for strategic improvement
- Up-to-date knowledge of UK health and social care
- Experience with older people and/or people living with disabilities
- Understanding of the changing needs of individuals as they age
- Adult safeguarding experience
- Involvement of service users in development and planning
- Understanding of research principles
- Evaluation and project management skills
- Empathy and ability to build rapport with beneficiaries
- Enabling approach and service-user empowerment
- Self-motivated with workload management skills
- Sound judgement in handling sensitive issues
If you would like to receive an Appointment Brief for this Director of Health & Wellbeing role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill via the apply button.
For an informal and confidential conversation about this position, please contact Jenny via the apply button with suitable times to talk.
Closing date for applications: 9am Monday, 10th June 2024.
The Thalidomide Trust particularly welcome applications from members of the BAME community and people living with disabilities.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £36,000
- Hours: 35 hours per week, flexible working (evenings and weekends as required)
- Location: Fully remote
- Contract type: Permanent
Staff benefits:
- Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Key responsibilities:
To be responsible for the effective delivery of services in the communities we serve.
- Manage all aspects of operational performance of the services in line with KPI expectations.
- Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
- Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting.
- Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions.
- Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.
To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.
- Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
- Contribute to the development of strategy, business planning and prioritisation activities.
- Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
- Attend and contribute to monthly board meetings.
Person specifications:
- Driven by the desire to help the germ cell cancer community.
- Professional, diplomatic, and able to make objective decisions in complex situations.
- Ability to analyse and translate performance data into operational actions.
- Ability to interpret strategic plans and models to understand their operational impact.
- Highly collaborative and confident to influence across different roles at all levels of the organisation.
- Highly motivated, resilient under pressure and able to flex and prioritise workloads.
Essential qualifications, skills, and experience:
- Strong and effective people leader.
- Experience of leading change initiatives that demonstrate operational impacts.
- Proven track record of successfully managing and flexing budgets with financial accountability.
- Experience of leading successful service delivery functions.
- Excellent communication and interpersonal skills that can be adapted for public and professional audiences.
Desirable qualifications, skills, and experience:
- Experience of working as part of a senior leadership or strategy team.
- Experience in the charity sector.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.
Closing Date: Friday 31st May 2024
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
The client requests no contact from agencies or media sales.
CARE International is a leading humanitarian organisation fighting global poverty. Founded in 1945, we seek a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. Today, we operate in over 100 countries around the globe to save lives, defeat poverty and achieve social justice. We place special focus on women and girls, because women’s rights are human rights, and we know that we cannot overcome poverty until all people have equal rights and opportunities. CARE is non-religious and non-political, allowing us to deliver humanitarian and development assistance to anyone in need regardless of race, gender, ethnicity, age, religion, political view or sexual orientation.
With a refreshed organisational strategy and a new Chief Executive, it’s a great time to join CARE as we embark on an exciting period of growth and change. After a period of challenge and transition we are in a stronger position. Your work reforming the risk and control environment, and delivering a long-term financial strategy, and a comprehensive Financial Improvement Plan, will create the enabling environment for the organisation to achieve its strategy goals. Your commercial acumen and financial analysis and planning ability will support ensuring we diversity our income and create a sustainable financial base, whilst driving a locally led development agenda.
We are looking for someone who is excited by the opportunity and challenge to deliver these improvements and can offer a clear vision and drive the creation of an efficient strategic value add finance, compliance, and governance department. As a member of the Senior Leadership Team and a key organisational leader, you will also have a strong role to play in building a positive, enabling, anti-racist, inclusive culture alongside your SLT colleagues and the Board of trustees.
A strong CARE International UK is needed now more than ever to influence for change in the UK and support our mission around the world.
Recruitment timings:
· Application deadline: Sunday 26th May
· Shortlisting: Monday 10th June
· 1st stage interviews: w/c 17th June
· 2nd stage interviews: w/c 24th June
To apply please send your CV and supporting statement by Sunday 26th May via the link. The supporting statement should be 2-3 pages maximum addressing the person specification and your motivations for wanting to join CARE International UK and make it the best it can be.
We are proud to exclusively partner with Allen Lane on the recruitment of this role. Please visit the Allen Lane site to find out more. For an informal conversation about the role, please contact Bryony Thomas via the agency site.
Sustrans Director, London
£70,905 per annum plus a London Weighting allowance of £4,530 pa
(Ref: SUS4242)
37.5 hours per week – happy to talk flexible working
Base: London – Hybrid - 2 days in office, 3 WFH
We have an exciting opportunity for you to join us, as a Director for London, a role where you can influence real change across the city.
Our vision has never been more relevant, join us and play a pivotal role, working with partners, to make London a happier healthier city for everyone.
About the role
As the Director for London, you will be accountable to the Chief Operating Officer for the overall strategic direction and performance of the charity in London, contributing to Sustrans-wide strategic development, as a member of Sustrans’ senior leadership team.
Managing 4 direct reports from multi-disciplinary teams across the city, you will manage resources, providing effective, positive leadership to the heads of teams, in order to deliver Sustrans’ strategy and business plan priorities and initiatives across London.
Strengthening our strategic relationships with key organisations and people, such as Transport for London (TfL), local authorities, the Mayor’s Office and politicians, you will positively influence decision-makers in the field of sustainable transport.
You will be responsible for income generation through business development, identifying new areas of funding, guiding your teams to do the same. You will build and manage relationships with key funding bodies and partners in order to secure funds for project delivery and implementation and to help catalyse change in London.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. Candidates should be based in or close to London, with 2-3 days per week in our London Hub, based in Brixton.
Sustrans adds value to every project it supports, through the meaningful partnerships forged with local authorities and community groups, and as an independent charity stakeholder with expertise in community engagement, behaviour change and design. More information can be found here about us and our innovative projects:
Lambeth LTN
Riverside homelessness project
About you
You will have set strategic direction previously and have good business acumen and the ability to evidence a collaborative working approach. This will enable you to effectively engage with external stakeholders and influence key decision makers. Internally, your strategy and clear direction will gain confidence from your team, enthusing them and creating a space where they generate innovative ideas, creating a high performing team. As an experienced senior leader you will be able to evidence motivating and managing multi-disciplinary teams.
A skilled communicator, you will be experienced in negotiations; with the ability chair complex meetings and deliver presentations that are engaging to a range of stakeholders, such as politicians, funding bodies and local authorities.
We are looking for someone who is values driven and passionate about advocating for sustainable transport. Our ideal candidate will have significant experience of working with TfL and/or local government in London in sustainable transport, urban development or an associated industry.
Additional information
Closing date for the receipt of applications is 23:59, 19th May 2024.
Interviews will take place via MS Teams during the week 27th May 2024
To apply, please attach a supporting statement and an up to date CV.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
· 28 days’ leave per annum plus bank holidays for full-time working
· Ability to buy an extra week of annual leave (pro-rata for part-time staff)
· Staff volunteer days
· 24/7 free, impartial and confidential support service
· We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
· Enhanced maternity and paternity pay
· Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
About Sustrans
At Sustrans you'll be part of a movement to make it easier for everyone to walk, wheel and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself andwhere your wellness is supported.
You'll have the opportunity to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
The Director of People and Culture leads on fostering a positive work environment in order to help develop a strong organisational culture, providing high quality leadership and oversight on the development and delivery of Girls Not Brides’ People and Culture strategy. The post holder facilitates an organisational culture that supports an ambitious and diverse workforce that demonstrates clear commitment to Girls Not Brides values, mission, and vision, drawing up our principles around collaboration and partnership.
As a people and culture senior level professional, you will have an evidential understanding of all aspects of HR practices, both UK and International. This is a pivotal role supporting the transformation of Girls Not Brides, leading the delivery of a workforce strategy that ensures we have a stable, sustainable, skilled, dynamic, and diverse workforce capable of delivering the goals of the organisation. You will be someone who can balance creativity with pragmatism, and expertise with a desire to learn, and a demonstrable alignment with our commitment to championing well-being, diversity, equity and inclusion (DEI). The role contributes to and plays a critical role in broad organisational leadership and strategic development, partnering with the senior leadership team in strategic decision-making.
Job location
London, UK (hybrid with up to three days on site per week). May include international travel.
Accountable to
Chief Executive Officer
Salary range
£70,560 (subject to benchmarking) rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.
Contract
This is a full-time two-year fixed term contract. The successful candidate must have the right to work in the United Kingdom at the time of applying, and for the full duration of the two-year initial contract.
KEY RESPONSIBILITIES
Strategic Planning and Organisational Leadership
• Lead the development and implementation of Girls Not Brides’ people and culture strategies to deliver on the vision, mission and goals set out in the Secretariat and Partnership strategies, 2022-2025.
• Lead the creation of an inclusive organisational culture, values, plans, and HR policies that are rooted in and informed by a deep commitment to the values of Girls Not Brides and to diversity, equity, and inclusion (DEI).
• Contribute to broad organisational leadership and strategic development, as a member of the Senior Leadership Team (SLT).
• Advise and inform the CEO, Board and SLT colleagues on strategic issues relating to Human Resources, People management and organisational culture.
• Responsible for planning and monitoring the directorate’s budget.
Talent Acquisition
• Lead the development and implementation of Girls Not Brides’ people management and acquisition strategies to deliver on the vision.
• Oversee the development of strategies to identify talent; establish and oversee equitable and inclusive recruitment and hiring processes for all employees.
• Oversee the development of a comprehensive onboarding and staff orientation strategy.
• Oversee offboarding of staff, including exit interviews; analyse data to surface potential cultural issues or other staff concerns; make recommendations to the SLT for continuous improvements.
• Support line managers to proactively identify new leaders and build opportunities for growth.
Staff Well-Being
• Lead on the development and implementation of a staff well-being policy and oversee the effective use of processes for day-to-day provision across the organisation.
• Oversee development and implementation of programmes, initiatives, and ideas to enhance and maintain staff well-being across the organisation.
• To provide leadership, direction and co-ordination for the Employee Assistance Programme (EAP) and staff support services, including occupational health.
Organisational Culture
• Oversee the review and implementation of organisational core values that guide the organisation’s policies and procedures.
• Oversee the implementation of policies and programmes that ensure diversity, equity, and inclusion (DEI) in the organisations.
• Oversee development and dissemination of HR policies and procedures that maintain and improve employee relations and shape organisational culture.
• Communicate openly and frequently, keeping staff informed on benefits, resources, organisational events, and other pertinent information.
• Oversee the management and appropriate resolution of complex employee relations issues; where applicable, commission and support effective, thorough, and objective investigations.
Regulatory and Compliance
• Provide leadership and direction to ensure compliance with all statutory employment related law and regulations.
• Maintain in-depth knowledge of changing employment regulations and implement policies, procedures, and systems to ensure regulatory compliance and reduce the organisation’s employment law risks.
• Oversee and lead the review of human resources information systems (HRIS) to ensure they are fit for purpose and support strategic thinking and direction. Apply relevant organisational/human resources metrics; contribute information, analysis, and recommendations to strategic thinking and direction.
Professional Development and performance
• Assess organisational needs with the SLT to identify professional learning and growth opportunities to support employees’ ongoing professional development.
• Steward a culture of learning and growth.
• Implement a standard of supervision grounded in inclusive leadership practices such as building strong relationships, active listening, clear and transparent communication, consistent and timely feedback and clear expectations.
• Ensure coaching and resources are provided to help build interpersonal and team resilience, address conflicts and adapt to different leadership styles.
Compensation and Benefit Management
• Develop and ensure the administration of a consistent, equitable, and progressive compensation program including salary surveys and market research to ensure Girls Not Brides is competitive within our market and in line with our budget.
• Monitor budgets for recruiting, training/staff development, and benefits programs in partnership with the Director of Operations & Finance.
• Oversee all HR functions including benefits programs; have oversight of/lead relationships with benefit providers, coordinate annual staff forums and address employee benefits questions; propose additional benefit options pertinent to the organisation’s workforce in partnership with the Director of Operations & Finance.
Wider contributions to the team
• Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work, and actions.
• Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
• Line manages employees and consultants as necessary, delegating responsibilities and tasks appropriate.
• Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
• Commit to ongoing personal development and learning.
• Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
• Significant professional experience in a similar role in the international not-for-profit sector, international/intergovernmental organisation, or social enterprise.
• Qualified HR professional.
• Significant HR generalist experience, with extensive exposure to benefit administration, employee relations, performance management, recruitment, Human Resources Information Systems (HRIS), and training and development.
• Experience supporting a diverse workforce, including working in international contexts (e.g. a globally diverse workforce).
• Demonstrated leadership skills.
• Highly relational and able to build strong connections and relationships across differences.
• Proven ability to design and maintain operational systems and controls in line with best practice.
• Deep understanding of international compensation, benefits, and performance and evaluation frameworks.
• Confident and experienced in overseeing varied legal and compliance issues.
• Ability to deal with competing demands, multiple priorities, time constraints and unanticipated external events.
• Ability to maintain confidentiality.
• Experience of successfully managing teams, including geographically dispersed staff, with the ability to support and develop staff.
Essential skills and knowledge
• A deep personal and professional commitment to equity, understanding of best practices, and experience in building inclusive and engaged workplaces, cultural awareness, and sensitivity with lens on racial and gender equity.
• Familiarity with strategic planning, including compensation practices, data analysis, organisational development.
• A strong understanding and ability to contribute to the advancement of diversity, equity, and inclusion (DEI) at organisational and partnership levels.
• Ability to deal with conflict effectively, and to manage difficult situations confidently and calmly; demonstrated ability to coach and counsel both executive-level management and employees.
• Excellent interpersonal and communication skills.
• Strong project management skills: ability to effectively plan, implement and manage HR programs and functions; ability to implement, explain, and apply relevant policies, procedures, laws, and regulations.
• An innovative and initiative-taking approach, with the vision and practical skills to assess, develop, improve and systems and processes.
• Proven ability to inspire and create a healthy organisational culture.
• Up-to-date knowledge of relevant UK & international employment laws and best practice in people management.
• Excellent strategic thinking and practical planning ability.
• Exceptional written and oral communication skills, including the ability to work with a diverse range of actors at different levels and from different cultural contexts.
Essential values and attributes
• Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender equality.
• Skilled team worker with an inclusive and collaborative approach.
• Proactive and able to confidently take initiative and make appropriate decisions.
• Willingness to work flexibly and regularly travel internationally, as necessary.
Desirable
• Experience managing or supporting organisational change processes.
• Relevant and direct experience implementing DEI initiatives.
• Knowledge of nonprofit administration.
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and criminal records check which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The closing date for this role is 23:59 BST (GMT+1) on Sunday 2 June 2024.
In-person interviews will be held on-site on Friday 14 June 2024.
To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.
The client requests no contact from agencies or media sales.
Can you inspire a movement of volunteers and staff to stand alongside families with young children?
Do you have the skills and experience to oversee the support and development for 180 charities working across the UK?
We are seeking an impressive, values-based leader with the energy, humility and compassion to equip the sustainability and impact of our Home-Start federation.
Job Title: Director of Network Impact
Location: Remote (travel to Leicester Office & other locations where necessary)
Contract: Permanent
Hours: Full time (36 hours per week)
Salary: £75,000 (FTE salary)
Reports to: CEO
Manages: Head of Quality & Safeguarding, Head of Practice & Development, Impact Manager
About Home-Start UK
Home-Start is there to ensure that no parent or carer feels alone as they seek to give their children the best possible start in life. With our distinctive offer of volunteer-led home visiting support, Home-Start offers emotional and practical support to parents and carers with young children facing challenges in life such as isolation, poor mental health and poverty.
About The Role
At the heart of Home-Start is an inspirational network of 180 charities supporting over 43,000 families each year in communities across the UK. Home-Start UK is the central body in this network – supporting local Home-Starts and working to build national partnerships and profile. As a federation, we are a powerful combination of local charities close to the needs of communities alongside a UK-wide presence, voice and influence.
The last few years have been so intense for families. The pandemic left a long shadow on children’s development; the cost-of-living crisis is forcing parents to make the most impossible trade-offs; and there has been an erosion of services available at the earliest moments of a child’s life. As the Director of Network Impact at Home-Start UK, your role is to help equip our Home-Start network to face into all of these challenges.
As an established senior leader, you will have with a track record of managing complex relationships – possibly, but not necessarily, within a federated or networked environment. You will have achieved significant impact in relevant aspects of the role, bring credibility in relevant fields, and professional experience of safeguarding and child protection.
This is a compelling opportunity to join Home-Start UK and help build the sustainability, quality and impact of local Home-Starts. You will be joining a committed talented team at Home-Start UK, ambitious for growth and a supportive, flexible working environment. We are excited to hear from you in this exciting leadership role at such a crucial time for families and children.
Closing date for applications: Monday 27th May 2024.
First round interviews will take place the week commencing the 10th June.
A final second round is scheduled for 17th/18th June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start Horizons is committed to equality of opportunity and diversity. We wish to encourage applications from all parts of the community we work in, irrespective of race, colour, gender, disability, age or sexual orientation.
This is a UK wide role and applicants are eligible to apply from across the UK. We will be flexible to your working needs. Should you have any difficulty completing an application please contact us so that we can find a solution that will enable you to apply. Should you be invited to an interview all your interview questions and/or tasks will be sent to you beforehand so that you can prepare and we will aim to be as flexible as possible to accommodate an interview time that suits you.
Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.
No agencies please.