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Top job
The Royal British Legion, London (Hybrid)
£53,381 to £58,818 (Inclusive of London Supplement)
Key senior role in Acquisition and Development, leading the strategy for one of the largest and most valuable areas of fundraising income.
Posted 3 days ago
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The Royal College of Anaesthetists, London (Hybrid)
£34,210 per year
Looking for an opportunity to start your Policy and Public Affairs career in an influential Royal College? Read on...
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The Royal British Legion, London (Hybrid)
£53,381 to £58,818 (Inclusive of London Supplement)
This is a senior leadership role at the heart of our mass fundraising acquisition activity.
Posted 3 days ago
Top job
The Royal British Legion, London (Hybrid)
£42,090 to £46,272 per annum (Inclusive of London Supplement)
An exciting opportunity to join a newly structured Individual Giving team at a time of real investment and change
Posted 3 days ago
Closing today at 23:30
United for Global Mental Health, Remote
£94,665 - £109,180 per year
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Not For Profit People, Multiple Locations (Hybrid)
£32,597 pro rata (£29,337 actual)
Posted 1 week ago
Closing in 6 days
Birmingham Women's and Children's Hospital Charity, Birmingham (Hybrid)
£31,857 - £34,359 per year
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Thrive at Five, Stoke-on-Trent (Hybrid)
£30,000 - £35,000 per year DOE
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Stoke-On-Trent.
Posted today
Closing in 2 days
Single Homeless Project, London (Hybrid)
Starting at £34,127 and rising incrementally to £36,947 per annum
Bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters
Posted 1 week ago
Lincs & Notts Air Ambulance, LN4, Lincoln (On-site)
£26,500 - £34,000 per annum, dependent on skills and experience
Posted 1 week ago
Closing in 6 days
Charity People, Birmingham (Hybrid)
£90,000 per annum
Posted 2 weeks ago Apply Now
Page 8 of 24
London (Hybrid)
£53,381 to £58,818 (Inclusive of London Supplement)
Full-time
Permanent
Job description
About The Role

This is a key senior role within Acquisition and Development, leading the strategy for one of the largest and most valuable areas of fundraising income. As Senior Retention Manager, you’ll take ownership of how supporters are engaged beyond their first year, creating joined-up communication journeys that strengthen loyalty, improve supporter experience and maximise long-term value. Working closely with Acquisition, Welcome, Growth and Planning teams, you’ll help shape a more connected and commercially focused approach to supporter engagement across the full fundraising journey.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who combines strategic thinking with strong operational delivery. You’ll understand how to build and optimise large-scale retention programmes using audience insight, data, creative and testing to improve performance. This is a highly collaborative leadership role where you’ll influence senior stakeholders, lead and develop a growing team, and help drive new ways of working across Fundraising.

What we are looking for:

- Proven experience leading retention, CRM or mass fundraising strategies at scale
- A confident and collaborative leader who can develop high-performing teams and influence senior stakeholders
- Strong commercial awareness, with the ability to use insight, data and audience understanding to drive engagement and long-term income growth
- Experience developing multi-channel supporter journeys and communications that improve engagement and retention performance
- Someone comfortable working in a fast-paced environment, managing priorities and helping shape new ways of working across fundraising

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Organisation
The Royal British Legion View profile Organisation type Registered Charity Company size More than 1000

We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through

The Royal British Legion logo Play
Posted on: 16 June 2026
Closing date: 01 July 2026 at 01:00
Job ref: 1188
Tags: Fundraising, Engagement / Outreach, Corporate Fundraising, Governance / Management