Supporter services officer jobs

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as a Trusts & Philanthropy Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the role

This is a fantastic opportunity to join a fast moving, youth focused, charity and to play a vital role in securing income to support our youth activities – working with Trusts and Foundations predominantly, but with the opportunity to also build relationships with statutory funders and, in future, major donors.

We are looking for a proactive, organised individual to join Young Enterprise as part of our impactful and collaborative National Fundraising team. YE’s supportive yet driven environment places personal development at its core, to ensure team members thrive. 

Working with the Senior Relationship Manager and the Philanthropy Team, you will contribute to an annual budget of £4.2m and raise income from Trusts and Foundations and small statutory income streams, utilising your income generating and communication skills. You will also undertake prospect research, as well as developing compelling project updates and reports to inspire supporters.

You’ll love this job if you are:

• Passionate about education, social mobility, and giving every young person a chance to shine
• Experienced in writing engaging applications and inspiring reports, with a meticulous eye for detail in this, as well as strong grant management and stewardship of supporters.
• Confident in your track record of generating income from Trust and Foundations, particularly securing income £10k upwards.
• Adept in building strong internal and external relationships, with excellent written and verbal communication skills. You’ll demonstrate a solution-focused attitude to problem-solving, monitoring the progress of funded projects in line with funder expectations.
• A tenacious self-starter with a can-do attitude, to enthuse existing and prospective supporters and to manage a varied workload of research, fundraising and grant management.
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit team
• A strong team player with the ability to balance and prioritise competing demands in a busy team, you will have excellent organisational skills.
• You’ll be proactive and innovative in your approach to prospecting for new supporters, qualifying them, and building a pipeline. 

Key Responsibilities

• Income generation - to achieve or exceed agreed income targets, with a focus on securing donations from Trust and Foundations 
• Grant management - working with internal colleagues to track funded projects’ progress against targets and taking action to course correct when necessary. Produce timely, engaging, and accessible project reports to inspire and build donor relationships
• Prospecting - research and qualify a pipeline of Trusts and Foundations and small statutory opportunities to progress and secure financial support for YE.
• Administration - effective administration across YE systems and platforms
• Donor stewardship - some travel required to support YE activities with young people in schools, donor visits to projects

A few practical things

• This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
• The role will involve travel to events, typically at schools, which take place during term time, however some evening working may also be required.

If this role appeals to you and you reflect what we are looking for, we’d love to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 12 December 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and shortlisted candidates will be invited to be interviewed either on 16 or 17 December 2025. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description and Person Specification.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Due to growth and investment in the team, 3 exciting opportunities have arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We’re now looking for 3 events assistants to play a key role within the team. Supporting the delivery of our varied portfolio of challenge events, currently comprising of walking, running, cycling, swimming and trekking challenges. You’ll engage hundreds of fundraisers, acting as a first point of contact and an ambassador for the organisation to excite and retain our supporters. You’ll also have the opportunity to lead on your own project.

These roles play a vital part in the events team and are perfect for someone getting started in their fundraising career.

About you

We’re looking for 3 individuals with excellent attention to detail and a passion for charity fundraising. An understanding of and experience with administrative tasks such as data entry and working in a fast-paced environment is desirable.

You’ll be a first point of contact with hundreds of our supporters, many of whom will be in touch via email, phone or social media, so an understanding of using these channels and delivering customer service, particularly in the charity sector, is preferable. You should also have a demonstrable ability to work to deadlines and have experience working as part of a team.

We’re a dedicated team with our supporters at the heart of what we do, if you have an interest in charity fundraising, administration, and supporter experiences then this could be the role for you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Thursday 11 December 2025 9am

Interview date: 16 and 17 December 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

We are looking for a confident and self-motivated Community Engagement Officer with experience of working with and supporting vulnerable or disadvantaged people, to play an instrumental role in creating a welcoming and supportive space for the community. This is an exciting opportunity to reinforce the organisations dedication to preventing crisis, tackling lonlieness, and improving wellbeing, and promoting and sustaining our commitment to showing kindness, raising self-belief and inspiring hope for the future of the individuals we serve.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 36-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:
 

This role will ensure that visitors feel comfortable, valued, and informed about the services available through Pecan. Responsibilities will include:

• Support the Together Coordinator with delivering a timetable of community activities, workshops and events, including the Warm Space/Café space, i.e. setting up the space, arranging refreshments for each session, creating an open, transparent, communicative, and supportive environment for guests, volunteers, and staff, and supporting guests’ and members’ participation in activities. 

• Deliver one-to-one appointments, particularly, ensuring that over-55s seeking support receive timely and accurate information, tailoring the assistance to address their specific needs, and directing them to the appropriate services within the organisation.

• Work with the Together Coordinator to build and maintain, relationships with other organisations and agencies across Southwark to facilitate effective referrals and signposting, ensuring clients can access a broad range of support services beyond Pecan.

• Support and maintain all of the administrative duties associated with the Together Space.

Key Requirements (specific skills, qualifications required):

• Posses analytical skills and can think critically to grasp the client’s needs and provide sound advice on the best course of action.
• Experience of working with and supporting vulnerable or disadvantaged people.
• Experience of giving advice or signposting.
• Proficient in IT and CRM systems, with expertise in Microsoft Office applications, particularly Word, and a foundational understanding of Excel. 
• Strong commitment to the goals, ethos, values, and vision of Pecan, including a belief in the important of all people of different backgrounds working together and respecting and valuing each other’s contributions.

Desirable knowledge/expertise

• Experience of facilitating / coordinating workshops, and good presenting skills.
• Qualification in advice and guidance.
• Experience of the voluntary and community sector.
• Experience of working with and adapting training material.

Please read the Job Description for more information.

Closing Date: Wednesday 10th December 2025, 9am

Interview Date: Week commencing Monday 15th December 2025, Details TBC 

Start Date: ASAP

We are looking for an enthusiastic Volunteer Officer to plan and deliver our new Volunteer Strategy. This role involves leading and coordinating our voluntary role holders across different roles and integrating with the wider work of the team.

We want someone who is passionate about volunteers and who will rise to the challenge set by our Chief Officer for all our work to have a clear fingerprint of volunteers demonstrated. The post holder will have latitude to develop a modern, exciting, and vibrant volunteer base and will work across the team to embed new roles which enable us to spread our reach further into the District.

We work closely with the local health and social care system to use our volunteer’s skills and lived experience to support Patient Safety Walkabouts and Patient Led Assessments of Care Environments (PLACE). We also have the power and responsibility to deliver Enter and View visits as a Local Healthwatch organisation. The Volunteer Officer will coordinate and oversee these activities to continue our successful partnership approach.

We are committed to providing social value to the local population, we do this through our opportunities which include volunteering, collaborating, work experience, and placements.

Purpose

To have responsibility for the Healthwatch Wakefield Volunteer Strategy. To lead on recruitment, co-ordination, and support of a diverse range of volunteers for Healthwatch Wakefield; including a ‘buddy’ system to help overcome barriers to involvement. To facilitate and maintain an activity and training record, and report on volunteer contributions on a regular basis. To remain up to date with relevant legislation and good practice in volunteering. To review and develop the roles available for volunteers in Healthwatch, working collaboratively with volunteers, contributors and the team.

Main duties and responsibilities

• Promote and deliver volunteering opportunities
  
• Recruit, induct, support and develop volunteers
• Lead Enter and View visit planning and coordinate patient safety activities
• Provide leadership for the volunteer programme

Person specification

Essential Criteria:

• Experience of supporting and supervising volunteers, including recruitment and induction.
• Experience of producing systems and procedures for volunteers.
• Experience of delivering and co-ordinating training.
• Experience of working with a diverse range of communities.
• Experience of working in partnership and with external stakeholders.
• Experience of report writing.
• Communication, facilitating, and liaison skills.
• Ability to confidently build and maintain professional relationships.
• Ability to work as part of a team and to collaborate with others.
• Good planning and organisational skills, including ability to prioritise workload.
• Able to work effectively under pressure and to deadlines.
• Able to produce succinct, articulate and well-formatted documents and reports.
• Ability to understand, interpret and analyse basic financial information
• Competence in IT skills and internet use.

Desirable Criteria:

• Experience of developing a volunteer policy.
• Experience of working with volunteers within a health or social care setting.
• Experience of managing a project budget.
• Knowledge of the third sector in Wakefield District and the environment within which it works.
• Knowledge of health and social care structures.

Programme Support & Knowledge Director

Contract: Permanent, Full Time

Location: The role can be based in the London, United Kingdom, Ethiopia, Tanzania, Nigeria, Ghana and Rwanda, subject to right to work eligibility in the respective countries.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.

UK: £75,916 - £79,912 per year with excellent benefits.

Ethiopia: ETB 13544181 - 19864798.8 per year with excellent benefits.

Tanzania: TZS 217215222.3 - 304101311.22 per year with excellent benefits.

Nigeria: NGN 81860262.3 - 106418340.99 per year with excellent benefits.

Ghana: GHS 1200723 - 1681013 per year with excellent benefits.

Rwanda: RWF 95234280.3 - 133327992.42 per year with excellent benefits. 

Salaries and benefits for other countries will vary in line with the location of the successful candidate and depending on experience.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Programme Support & Knowledge (PSK) team is a critical and dynamic unit within WaterAid UK’s International Programmes Department (IPD), working across 17 countries in Africa and Asia. PSK is a diverse and motivated group of over 20 technical specialists and advisors committed to bringing sustainable WASH to the world’s poorest and most marginalised people.

About the role

As our Programme Support and Knowledge Director, you will play a key role in delivering our mission by providing strategic leadership to the PSK team and the wider IPD, as part of the department’s SMT. You will also input into organisation-wide initiatives, external collaborations and global networks to drive sustainable change.

In this role, you will:

• Provide strategic and technical leadership to WaterAid UK’s programmes
• Lead the Programme Support & Knowledge Team
• Lead programme learning and knowledge management
• Oversee programme support and capacity development
• Support fundraising, external engagement, partnerships and communications
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Extensive and deep experience in WASH development across multiple contexts
• Strong technical WASH skills – e.g. sustainable rural and /or urban water supply service delivery and management, climate resilient WASH, 
• Systems-thinking capability to support transformational WASH programming
• Proven ability to lead strategic, impactful initiatives in large organisations
• Strong understanding of planning, monitoring and evaluation in development
• Experience in knowledge management, learning and capacity development
• Proven experience of developing propositions and donor engagement and
• A track record of leading high-performing teams and supporting change

Although not essential, we’d prefer you to have:

• Working knowledge of French, Portuguese or Spanish
• Experience leading or managing applied research
• Experience establishing and promoting technical standards.

Closing date: Applications close 12:00 PM UK time on December 21st 2025. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Wellbeing Manager (fixed term contract until 31.12.26 with potential to extend, subject to funding)

Location: Remote or hybrid – can be fully remote or hybrid with option to attend our head office in Redditch, Worcestershire

Employment Type: Part-time (between 14 and 17.5 hours per week). Some evening and weekend work required. Hours to be agreed with line manager.

Salary: £40k (pro rata)

About the Employer

Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Cavell is evolving their support offer to offer a Wellbeing Conversations service on a 12-month pilot aiming to help nursing and midwifery professionals to navigate feelings of stress, overwhelm or uncertainty.

The Role

We are looking for a compassionate, non-judgemental and empathetic individual who is experienced at supporting individuals in a Wellbeing role to co-deliver the Wellbeing Conversations Service. The successful candidate will use a blend of reflective listening, coaching-style questions, practical guidance and signposting to help nursing and midwifery professionals explore their stress, develop healthy coping mechanisms and empower them to address personal and work factors which are contributing to their stress.

This position operates as a job-share, and we are looking for someone to join the existing postholder in delivering the role.

Applicants should be comfortable working collaboratively and communicating effectively to provide seamless coverage and share responsibilities.

Key Responsibilities:

Service Delivery:

• Deliver Cavell’s Wellbeing Conversations service including conducting triage calls and delivering virtual Wellbeing sessions ensuring high-quality delivery, consistency, and responsiveness to demand.
• Ensure exceptional record keeping, ensuring that all relevant data protection and privacy legislation is adhered to.
• Undertake administrative duties to support the delivery of the service, including data entry.
• Have regular peer supervision with their job-share.

Collaboration:

• Work with the Support Team, wider staff, and external stakeholders to identify common themes, challenges, and emerging issues affecting the nursing and midwifery workforce.
• Engage with referral partners and the funder to maintain effective working relationships.
• Signpost individuals to other services and sources of support, including where the Cavell Wellbeing Conversations service may not be appropriate for their needs.
• Assist the Marketing and Communications team to create collateral, capture case studies and build content kits.

Insights and Evaluation:

• Share insights and learning from wellbeing conversations to help shape and strengthen Cavell’s broader support offer and inform service development.
• Co-lead on the evaluation of the Cavell Wellbeing Conversations service including building surveys, analysing data and creating reports. 
• Share knowledge and trends with other internal and external stakeholders. 

The Ideal Candidate:

We’re looking for someone who

• Has experience of working in a wellbeing support role.
• Has experience of giving emotional support and practical guidance to individuals who are stressed or overwhelmed.
• Has experience of using coaching-style questions to help people manage stress and develop healthy coping mechanisms.
• Has excellent communication skills (oral and written).
• Is fully competent with IT including Microsoft Office.
• Has effective organisation and time management skills.
• Has experience of optimising a CRM database to effectively capture and manage data.
• Has a sound understanding of the mental health support services provision nationally.
• Has an understanding or empathy for the pressures facing nursing and midwifery professionals.

Our ideal candidate will also:

• Have experience of working as a nursing or midwifery professional (desirable).
• Have a coaching qualification (desirable).
• Mental Health First Aid or similar qualification (desirable).

Benefits:

• A flexible, supportive working culture
• 30 days of annual leave (including bank holidays)
• Up to an 8% employer pension contribution
• Access to an employer assistance program
• Enhanced sick pay (after probation)
• Enhanced family leave policies

Application process:

• Please click on the 'Apply' button to download the full job pack
• Submit your CV and cover letter answering the below questions by 12pm on Thursday 11th December

• Why are you interested in the role?
• How do your skills, knowledge and experience make you a successful Wellbeing Manager for Cavell?
• Do you have a current notice period?

For candidates who are shortlisted for 1st interview stage, this interview will be held remotely w/c 15th December 2025 and will incorporate a role play task. There will also be the opportunity to ask the panel questions. There may be an informal chat via Teams after the first interview as part of the selection process.

Housing Support Worker

We are seeking committed and compassionate Housing Support Workers to help people build stability, independence and brighter futures.

Position: Housing Support Worker
Salary: £24,335 rising incrementally to Point 6, £24,968
Location: Three sites across the organisation – Southend
Hours: Full time, 37 hours per week – Hours will be within a 8 week rolling rota Monday – Sunday with shifts starting at 8am and the latest finishing at 9pm,
Contract: Permanent
Posts available: 4
Closing date: 12th December 2025

About the Role

You’ll play a key part in supporting individuals affected by homelessness to achieve stability and independence. Working as part of a supportive team, you’ll help residents settle into a safe home environment, navigate challenges, and build the skills they need for long term success.

Key responsibilities include:

• Providing practical advice, information and support across areas such as tenancy sustainment, benefits, wellbeing, daily living skills and community engagement
• Supporting people to improve mental health, manage physical health needs and access medical, dental or specialist services
• Building positive, respectful relationships with residents based on trust and understanding
• Managing a caseload, completing assessments, support plans and reviews
• Ensuring properties are safe, welcoming and well maintained, following all health and safety procedures
• Helping residents retain accommodation, avoid eviction and prepare for move on
• Encouraging people experiencing substance misuse issues to engage with appropriate support
• Assisting with group activities that promote wellbeing and life skills
• Maintaining accurate, up to date case files and records
• Supporting colleagues with evening and weekend cover as part of a rota
• Promoting inclusive, anti-oppressive practice in all areas of work
• Working collaboratively with partner agencies and supporting press and fundraising activity when required
• Ensuring timely Housing Benefit claims and service charge collection

About You

You’ll bring empathy, resilience and a genuine commitment to supporting people who have experienced homelessness. You’ll be someone who stays calm under pressure and can balance practical problem solving with person centred support.

Essential skills and attributes:

• Patience, politeness and strong self control
• Ability to work flexible hours including evenings, weekends and bank holidays as part of a rota

Desirable experience and skills:

• NVQ Level 2 or equivalent in Health and Social Care, Housing, IAG or a related area
• Understanding of the issues affecting people experiencing homelessness
• Experience delivering face to face or remote support to the public
• Ability to manage challenging situations confidently
• Comfortable using email, internet and database systems
• Able to work independently and as part of a wider team

About the Charity

You’ll be joining a dedicated team committed to helping people build safer, healthier and more independent lives. The organisation provides high quality supported housing and works collaboratively with partners to deliver services that genuinely change outcomes for people affected by homelessness.

Other roles you may have experience of could include: Support Worker, Housing Officer, Homelessness Support Worker, Tenancy Support Worker, Wellbeing Support Worker, Outreach Support Worker, Recovery Worker, Resettlement Worker. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Director of Fundraising, Marketing and Communications is a key member of the Senior Leadership Team, responsible for developing and delivering an ambitious, sustainable and values-led fundraising and communication strategy.

This newly redefined role brings together three core areas Fundraising, Marketing, and Communications ensuring LOROS presents a unified, inspiring, and trusted presence to our community and wider audiences. You will lead the strategic direction, innovation, and operational excellence needed to grow fundraising income, strengthen brand awareness, and deepen engagement with donors, supporters, and the wider community, while providing marketing and communications services across all hospice services.

Key area's of responsibility include Strategic Leadership, Fundraising, Major Gift Fundraising, Data & Insights, Marketing & Communications, Governance & Decision Making.

To be a credible candidate you will have: passion and values that align with LOROS, strong leadership & management skills, a proven background of Fundraising & relationship management as well as Communications & Marketing knowledge. You will be committed to innovation and personal and professional development. 

The full prospectus for this role can be downloaded from our website.

OPERATIONS MANAGER

We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.

About The Bridge Homelessness To Hope

We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.

Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.

We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:​

· Overcome the barriers to engagement encountered with more traditional service models.

· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.

· Run services that are supplied by people who understand their challenges and are empathetic to them.

Our services are designed to support our guests in making long-term, sustainable improvements to their lives.

Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.

We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.

Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).

Purpose of the Role

Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.

Key Responsibilities

1. Leadership and Management

· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.

· Translate strategic plans into operational work plans with clear targets and outcomes.

· Provide visible leadership within the Hub and accommodation projects, modelling best practice.

· Deputise for the CEO as required.

· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.

2. Housing and Hub Operations

· Oversee housing operations, including maintenance, furnishing, and equipment.

· Ensure compliance with housing regulations, leases, and health and safety

· Manage contractors and cleaners for accommodation and Hub facilities.

· Oversee resident induction, behaviour issues, crises, and breaches of licence.

· Oversee housing records and inspection reports.

· Ensure accurate and timely housing benefit claims, payments, and record keeping.

· Liaise with property owners and coordinate day-to-day housing management tasks.

· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.

3. People Management

· Line manage staff team, ensuring clear supervision and accountability.

· Recruit new staff, including advertising, short-listing, interviewing.

· Conduct regular one-to-ones and appraisals with all staff.

· Oversee staff induction, development, and wellbeing.

· Ensure appropriate training for regulatory and practice updates.

· Manage performance issues, grievances, and disciplinaries in line with policy.

4. Service Delivery and Impact

· Ensure safe, effective, and compassionate service delivery across all operational areas.

· Maintain systems for effective data capture, monitoring, and reporting.

· Support evaluation, reporting, and improvement processes.

· Contribute to safeguarding oversight and incident management.

· Lead on-site crisis response and staff support during incidents.

5. Financial and Administrative Responsibilities

· Oversee day-to-day housing income and expenditure.

· Ensure operational efficiency through effective systems and processes.

· Support administrative and compliance processes across the charity.

6. Risk Management and Compliance

· Maintain and regularly review the organisational risk register.

· Manage operational risks, including safeguarding, health & safety, and reputational issues.

· Ensure all incidents and concerns are recorded and followed up appropriately.

7. External Relations

· Liaise with local authorities, housing benefit officers, and partner agencies.

· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.

· Ensure accurate signposting and referrals for service users.

Other

· Other trouble-shooting, providing cover, general advice etc.

What You Need

Essential:

• Proven experience in operations or office management.
• Strong organisational skills.
• Excellent written, verbal, and interpersonal communication skills.
• IT literacy including Microsoft 365 and database systems.
• Ability to handle confidential information with discretion.

Desirable:

• Experience in the charity sector.
• Understanding/awareness of trauma-informed working.
• Knowledge of charity governance and compliance.
• Understanding of CRM systems and data protection.
• Full UK Driving Licence

Benefits

Succession Plan

Flexible working hours (where possible)

25 days annual leave + 8 statutory Bank Holidays

Contributory Pension Scheme

Free parking

Free lunch and snacks

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ABOUT THE ROLE

Variety is looking for a Social Media Officer to join our Fundraising and Marketing team. Reporting to the PR and Communications Manager, the role will be vital in positioning Variety as a highly impactful charity and supporting our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK.

You will be responsible for creatively growing our social media channels to increase engagement and reach new audiences. This includes content planning and ensuring our channels reflect Variety’s campaigns, programmes and brand. You’ll lead on community management and play a key role in developing and maintaining the charity’s content library.

Working closely with colleagues across the organisation, you will help create integrated social media plans and support live coverage from our wide range of fundraising and cause-led events. You’ll have opportunities to attend events and work directly with the children and families we support, helping to bring their stories to life.

Highly organised and creative, you will be confident in adapting content for different channels, ensuring it is delivered in the right format, tone and style for each audience.

You will be working with a supportive and knowledgeable team who regularly work from our vibrant office in the heart of Camden, London.

This role will require a DBS check.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and nearly 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

KEY RESPONSIBILITIES

● Manage social media accounts (Instagram, Facebook, TikTok, LinkedIn) and engage with audiences, including Variety ambassadors.

● Keep the social media schedule up to date (using Hootsuite) with consistent posting and avoiding clashes by planning in advance.

● Create engaging content that aligns with our overall mission by interviewing beneficiaries, creating graphics on Canva and filming reels and videos.

● Ensure social media content is child-centric and accessible.

● Attend events to capture social media content (these will always be pre-agreed in advance).

● Undertake analysis of social media outputs to ensure content is engaging and effective and then shape future content based on learnings.

● Community management of our social media channels, responding to posts and engaging with followers.

● Keep up to date with the industry by horizon scanning the charity sector and social media generally for the latest trends.

● Support the PR and Communications Manager as needed.

● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising and communications strategy.

● Any other duties as required.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

● Experience with Canva, Hootsuite and all social media platforms.

● Experience planning and scheduling social media content for a charity or similar organisation.

● Excellent copywriting skills.

● Experience using social media analytics tools.

● Understanding of GDPR and consent.

● Enthusiastic, organised and a creative self-starter.

● Understanding of the latest trends, technologies and standards in social media.

Desirable

● Experience of working with children or young people.

● Experience editing videos and photos.

● Experience interviewing beneficiaries.

● Understanding of disability, diversity and equality issues.

● Experience working for a charity.

MAIN BENEFITS, TERMS AND CONDITIONS

25 days holiday pro-rata (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra two days annual holiday for every complete year of service, up to a maximum of five days' extra holiday (pro-rata).

• Pension ER contribution 7%
• Life Assurance 4% of annual salary
• Company sick pay scheme
• Medicash scheme

Department: Fundraising and Marketing

Reporting to: PR and Communications Manager

Salary: £30,000 - £32,000 (based on experience) pro rata

Location: Variety HQ, Camden Town, London (hybrid working)

Contract: Part-time, permanent

Working hours: 14 hours per week, flexible and hours to be arranged with Line Manager

Please submit your CV with a covering letter explaining why you’d make a great candidate for this role. Applications will close on 2 January 2026 at 5pm with interviews taking place week commencing 12 January. 

We expect demand for this role to be high and will be shortlisting as applications arrive and suggest early submission.  Please let us know if you have any accessibility requirements or need any adjustments for the interview.

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.  We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

The Vacancy

The Bar Council represents the nearly 16,000 barristers in England and Wales. It promotes the Bar’s high quality specialist advocacy and advisory services; fair access to justice for all; the highest standards of ethics, equality and diversity across the profession; and the development of business opportunities for barristers at home and abroad.

The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board.

We are seeking a proactive, highly organised and personable executive assistant to support our new Chief Executive in their first year at the Bar Council. Working with our executive office and governance team, the successful candidate will be responsible for planning and delivering a comprehensive induction programme for the new CEO, to include arranging and facilitating meetings and briefings with a wide range of internal and external stakeholders, as well as providing ongoing high-level administrative and organisational support to the CEO.

This is an exciting opportunity to provide support at the highest level of the organisation and encompasses diary management, stakeholder liaison, producing briefing documents and papers, minute-taking at meetings, arranging complex travel and itineraries and expense monitoring. From time to time, the postholder may be required to assist other members of the Senior Management Team and the wider executive office.

Ideally, we are looking for a EA with experience providing comprehensive support to a high-level executive, who can “hit the ground running”, manage a busy diary and prioritise complex and conflicting demands whilst planning ahead with a strategic mindset. The successful executive assistant will need to evidence a collaborative and solutions-focussed approach to work. A willingness or desire to learn about the legal sector would be beneficial.

In return the Bar Council offers excellent terms and conditions of employment, including: 

• 27 days annual leave
• Up to 12% employer’s pension contribution 
• Enhanced maternity and paternity pay 
• Life cover, and more 

For full details of the role, please refer to the job description.

The Bar Council is part of the ‘Disability Confident’ scheme. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme. 

Closing Date: Monday 5 January, 2026 at 23:59

Proposed Interview Date: Week commencing 12 January 2026

We're looking for an enthusiastic Research and Engagement Officer to plan and deliver engagement and research for our core and project work. This role involves listening and reaching out into communities to understand the experiences and concerns of local people using health and social care services and presenting this feedback to those planning and running services.

An ideal candidate is someone who walks into a room full of strangers and comes out with contacts, stories and having built a trusting connection. This role will include going out to geographical and communities of interest with an aim of making sure that we hear from all of the diverse communities of Wakefield District.

We recognise that research can be a term that puts people off, but we want to make research accessible and manageable for everyone. So, put simply, our research projects are always focussed on hearing from a specific community and we use different methods to reach them effectively and to capture their comments in ways that resonate and have impact. 

Purpose

To plan and deliver engagement and research for Healthwatch Wakefield’s core and project work. To understand the experiences and concerns of people using health and social care services in Wakefield District and represent this feedback to service providers and commissioners. The role involves some analysis of data and intelligence to influence change and improve services.

Main Duties and Responsibilities

This is a dynamic role with lots of opportunity to make it your own. We have a small team of Research and Engagement Officers, and each works slightly differently to achieve the shared goal of reaching out and exploring ways to capture and interpret the experiences of people who use local services. The main functions are:

• Engagement
• Research and Project Management
• Data and Intelligence Analysis

Person specification

Essential Criteria:

• Experience of engagement, particularly with seldom heard groups and communities.
• Strong communication and interpersonal skills.
• Strong teamwork skills.
• Capable of working independently and managing a varied workload.
• Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.
• Experience working with, networking, and developing partnerships with a range of people, including project stakeholders, diverse community groups, and other organisations.
• Experience using various research and engagement methodologies, including surveys, focus groups, interviews, and community meetings.
• Proficient in Microsoft Office, including PowerPoint and Word.
• Commitment to the principles and values of Healthwatch.
• Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.
• Willingness to travel within the Wakefield area.
• Ability to work flexible hours, including occasional evenings and weekends.

Desirable Criteria:

• Experience in data analysis, both quantitative and qualitative.
• Experience producing impact-focused reports and summary documents.
• Familiarity with local services and community needs.
• Knowledge of the voluntary and community sector, especially in Wakefield District.
• Good understanding of health and social care sectors, especially within the Wakefield area.

Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.

We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.

The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.

New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.

Closing date: 10/12/2025  Interview date: 15/12/2025 (please keep this date free)

Community Fundraiser - Home Counties

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Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

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Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

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Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

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​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 14th December 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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