Supporter Services Officer Jobs
We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.
As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.
You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Your role will be to provide administrative support across a range of business support functions, including finance, HR and IT. Line managed by the Finance and Systems Manager you will also work closely with the HR Manager.
The role will be based in our Resources, System and Culture Team and provide an efficient administration service supporting business processes and staff globally.
Location: Office based from our office in Frome, Somerset or remote working
Contract: Full-time, permanent (though we are open to considering applications from those who want to work on a part-time or job-share basis)
As an organisation that works with disability activists in Africa and Asia we are clear that lived experience of disability is hugely important to our mission. Priority for this role will be given to disabled people. We want to see you at your best and so please let us know if there are any adjustments at all that we can make to the recruitment process to ensure that it works for you.
Key Responsibilities
Finance
- Receive invoices and enter into purchase ledger for authorisation process
- Set up bank payments to suppliers and international transfers to Country offices
- Liaise with suppliers regarding payments/details and with budget holders regarding authorisation
- Process staff cash and credit card expenses
- Maintain all supporting documents for any transactions posted onto QuickBooks
- Process donations arriving in post
- Other finance administration tasks as necessary
Human Resources Administration
- Online HR system (People HR) administration
- Using templates prepare standard HR paperwork such as contracts and salary change letters
- Monitor completion of HR processes
- Recruitment administration
- New joiner administration
- With guidance from the HR Manager making minor amendments to HR policy and process documents and ensuring they are uploaded to SharePoint
- Arranging HR related meetings and notetaking
- Training administration
- Other HR administration tasks as necessary
IT
- Help manage the SharePoint environment as a primary administrator
- Assist in the development of SharePoint and Microsoft Teams to meet the needs of the organisation, and to ensure that it is fully accessible and inclusive
- Managing permissions within SharePoint
- Manage and maintain our corporate IT licenses
- Weekly maintenance of above with emails for new joiners and leavers and distribution groups
- Manage the IT hardware needs for the RSC Team, also ensure the physical assets are recorded and reconciled
- Other IT administration tasks as necessary
Person specification
- Significant experience of business administration.
- Experience of basic book-keeping using Quickbooks or similar finance software.
- Experience of HR or IT administration would be an advantage but not essential as training will be given.
- Proficient with using Microsoft 365 including SharePoint (or transferable skills in similar packages).
- Ability to multitask and prioritise across a wide-ranging role
- Strong written and verbal communication skills in English
- Good numeracy and organisational skills
- Ability to liaise effectively with suppliers, donors and staff as required
- Ability to work effectively with colleagues across cultural differences
- Commitment to the Social Model of Disability and a rights-based approach to development.
Please see the attached job description or visit our website for more information and to apply.
The client requests no contact from agencies or media sales.
Are you an HR Officer looking for a new opportunity?
We are seeking to recruit a HR Officer to join our busy Fundraising and Communications team on a full time, permanent basis offering Hybrid Working - flexibility to work from home. In return, you will receive a competitive salary of up to £31,500 per annum dependent upon experience.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future.
About the HR Officer role:
We are looking for a self-driven, highly motivated team player to join our HR department.
This is a generalist HR role, working closely as a critical member of the small HR Team. Your focus will be on tasks such as ensuring the accurate input of the monthly payroll process and pension submission, drafting correspondence (including change of terms letters, contracts etc), managing employees mandatory checks, supporting with employee training bookings, supporting the starters and leavers process, supporting with some recruitment if required and working on ad hoc HR Tasks.
Responsibilities as our HR Officer will include:
- Being first point of contact for all payroll queries. Managing and processing payroll on a monthly basis. Liaising with HR team and Employees/ Managers in regards to any payroll queries. Liaising with external payroll company Cintra to process payroll.
- Processing pension submissions on a monthly basis, following payroll completion that month.
- Drafting any change of terms letters, probation letters, supporting in investigation meeting where needed. Drafting invitation letters to meetings, outcome letters as and when requested.
- Carrying out HR Induction for all new starters and sending out welcome emails and co-ordinating the company induction.
- Supporting with booking in employee training and employee training requests, as well as booking in quarterly Company Inductions.
Requirements:
- HR generalist experience supporting a busy HR team including processing of new starters, leavers, data input, advice and guidance, employee training.
- Experience in monthly payroll input and checking and knowledge of payroll processes.
- Strong organisational skills – the ability to juggle a demanding workload and manage priorities.
- Strong attention to detail and the drive to get things right first time.
Benefits as our HR Officer will include:
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Closing Date: 31 March 2024
If you are interested in this HR Officer, please apply now!
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
Location: Wadebridge, Cornwall, PL27 6HB
Discipline: Care and Support
Job type: Permanent
Salary: £23,559.00 per year
Expiry date: 01 May 2024 00:59
Working Hours: Full-time
Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible?
At Hft, we are recruiting for a Business Support Officer to join our team. The role will be based in Wadebridge, Cornwall. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving licence and use of your own vehicle is essential
Apart from a rewarding career, what's in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
What else?
- Annual Leave: 33 days (including 8 days statutory bank holidays
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
and more…
About you
You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint. Though the role is a hybrid role it would be beneficial if you had experience of working within an office environment.
Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.
You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.
We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!
About the role
As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.
Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.
Responsibilities include
- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.
If you are interested in working at Hft and you would like to make a difference, please apply today!
Apply Now
REF-212480
We are looking for motivated & empathetic individuals to join the Children & Young People team at Victim Support based in Hampshire as Initial Support Agents (known internally as Triage & Early Intervention Officers) working 15 hours per week.
Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?
If this sound like you, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based between our independent office in Chandlers Ford and from home on a hybrid basis. You will be working shifts that vary between 8am-8pm Monday to Friday. You will also be required to work a minimum of 1 Saturday per month 8am to 4pm where you will receive a day off in lieu during the week. Shifts are designated on a rota basis which is given in advance.
As an Initial Support Agent/ Triage & Early Intervention Officer, you will be:
You will be talking to children, young people and parents and carers on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. You will receive robust training prior to working directly with clients and ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision
Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose of the Job
To strategically lead and manage our existing CYP services that range from being both clinical and non clinical (Mental Health Support Teams in Schools, Circle crisis prevention café for children and young people, Whole School Approach, Be Kind to Your Mind). To develop and grow a portfolio of children and young people’s mental health services.
The role will lead, manage and oversee the Youth Services team and a range of projects that support the mental health and wellbeing of children and young people.
You can download a PDF of the job description for this role at the bottom of the page.
Growth and Development
- To lead, develop and maintain the strategy, business plan and budget for Youth Services.
- To lead on service development through the identification of unmet needs, local priorities and project opportunities and the development of proposals and bids.
- To work closely with the CEO and Head of Business Development on potential new funded projects, writing or inputting into proposal/bids.
- To support the development of outreach and communications materials about services and impact.
Lead on Projects
- To provide overall leadership and oversight for project contracts.
- To oversee the implementation of needs assessments and data analysis to ensure that services are relevant to the needs of stakeholders and meet identified service gaps.
- To ensure that KPIs for all projects are met and have continuous oversight of this and any improvement actions that need to be taken.
- To lead and oversee effective monitoring, evaluation, accountability and learning (MEAL) systems (both qualitative and quantitative) evidence base are in place, monitoring key outcomes of the service and produce quality reports.
- To oversee and ensure evidence of key outcomes are in place and inform improving quality programme delivery and service development.
- To lead and oversee reporting to funders (and other stakeholders where required) in a timely manner.
- Provide guidance and expertise to staff.
- Any other reasonable ad hoc tasks as requested by CEO and in line with the needs of the service.
Partnership Working
- To develop excellent working relationships with commissioners, potential commissioners, partners across North-West London.
- To lead on providing the oversight for partner SLAs and contracts.
- To ensure in contracts where HFEH Mind is the project lead that partners are supported to achieve project deliverables and targets and provide timely M&E to be included in reports to funders.
- To lead on and coordinate ongoing consultation and skills-sharing with partners.
- To work with national Mind and other Local Mind Associations to collaborate and share best practice.
- To identify suitable partners and funders for new projects.
- To develop ongoing stakeholder engagement with existing partners, funders and other stakeholders.
- To ensure that partners adhere to safeguarding, suicide prevention and GDPR principles and best practice.
- To work with community groups to establish a clear vision of the role of Mind locally to support people and communities.
Management
- To be an active, positive, accountable member of the Senior Management Team.
- To embed clear, effective communication so that employees feel engaged with and understand the how they fit in.
- To manage the budget and reporting on Youth Services.
- To work collaboratively and strategically with the senior management team, especially to champion an organisation-wide culture, live our values and facilitate high performance, quality, accountability, learning and forward planning.
- To review and restructure the department to enhance and sustain the growth and development of services. To keep in mind direct line-management is kept to 6 managers.
- To lead your team embedding the values of the organisation, agreeing key performance indicators in line with the strategy and business plan, to ensure high performance and promote staff wellbeing.
- To ensure project targets are being achieved with your project managers, empowering them to effectively coordinate Youth Services frontline workers and partners.
- To build a dynamic and fluid team that has flexibility to deliver different elements of the service as demand dictates and ensure retention and succession planning.
- Providing ongoing feedback and support, as well as monthly supervision to project managers, including safeguarding.
- To work with HR to lead on team recruitment, JD development, team induction and probation, ensure that mandatory training and staff developmental needs of the team are met and directly supporting the capacity development of the team, through ongoing feedback, supervision and facilitating team discussions and workshops.
- To work with project managers to ensure all policies and procedures are being adhered to.
- To lead of Safeguarding for Youth services and being accountable to ensure policies and procedures are being followed.
- To lead and manage risk within your area, e.g. by maintaining, reviewing and reporting the risk register to the CEO.
- To take on projects as and when needed to support or develop the organisation.
- To ensure effective administrative systems are in place to support the smooth running of Youth Services.
Person specification
For full person specification see attached job description below.
- Educated to at least degree level.
- Relevant qualifications to this role.
- Minimum five years’ experience of working with people with children and young people with mental health.
- Highly developed, well-articulated expertise in project management and strategic thinking.
- A track record of delivering accountable services and excellent performance against agreed targets and objectives.
- Experience of income generation, programme expansion and contract management.
- Experience building and maintaining relationships with a range of stakeholders (service users, funders, partners).
- Substantial experience of budget management.
- Substantial experience of collating quality data for the performance of a service and writing reports.
- Working knowledge of children’s and adult’s safeguarding.
- Supervision of safeguarding and supporting staff with complex caseloads.
- Experience of line management, developing staff and retention.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title North West Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£20,462 (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
As the Interim Chief Executive of Hijinx, you will be at the forefront of championing our vision and mission.
Your leadership will steer the organisation towards achieving remarkable milestones in inclusivity, representation, and professional employment for learning disabled and/or Autistic creative professionals.
The Interim Chief Executive is responsible for providing strategic and operational leadership with specific emphasis on financial and people management, income generation and all legal and contractual obligations of the company.
We are ideally looking for someone with experience in a senior leadership role in the arts or wider third sector, who can quickly get to grips with a busy and dynamic organisation.
It is important that the Interim Chief Executive is able to lead with confidence through this transitional period and to provide important reassurance and leadership to the senior and wider team.
We’re looking for specific skills in people leadership, finance and change and familiarity with the arts and/or third sector.
We have an exciting opportunity for a Finance Officer to join our Finance team based at our Scout Store in Lancing.
Job Title: Finance Officer
Salary: £26,918 per annum, Band D, Level 3
Location:Scout Store, Lancing, West Sussex, BN15 8UG
Contract Type: Permanent
Working Hours: 35
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
About The Role:
As the Finance Officer you will be a key contact for all customer service enquiries. You will be responsible for the daily banking process, allocating payments and preparing supplier payment runs. You will also raise bank reconciliations and undertake reconciliation work as specified by the Finance Team leaders.
As the Finance Officer, your Key Responsibilities will include:
- Ensure account receivables and payables activities are performed accurately and timely in line with Finance timetables
- Ensure that financial transactions are accurate
- Be responsible for the accurate processing of authorised expense claims, direct debit payments, credit card statements and petty cash requests
- Preparation of balance sheets reconciliations as required including bank reconciliations
- Provide support to internal Account Handlers and Customer Service Team by answering enquiries relating to financial transactions
What we are looking for in our Finance Officer:
- Experience of working within an accounts department
- Experience of using computerised accounting systems
- Experience of using Microsoft Office
- Understanding of basic accounting concepts
- Experience of accounting packages
- Highly accurate with attention to detail
- Pro-active driven by achieving with a positive and enthusiastic attitude.
As our Finance Officer in return, we offer you:
- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Four extra days to look after your family when they need you
We are proud to be a family-friendly employer and offer…
- Maternity/Paternity Leave
- Flexible working hours
Closing date for applications: 11:59pm Tuesday 9th April 2024.
Interviews will be held: Thursday 18th April 2024
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Chief Executive Officer (CEO) Drug & Alcohol Charity
Keighley, Sheffield, or Doncaster
35 hours per week or less
Salary Grade: 11; £60,000 - £70,000 (FTE)
Project 6 are at an exciting time in our journey having a strong established reputation for high quality, high impact work across West and South Yorkshire. We now are searching for a new CEO to lead us into the next phase of our development. This follows a fantastic last 10 years under the leadership of our current CEO with a statement about her impending exit available on our website.
The role will primarily focus on three areas: People, External Partnerships & Governance. These unpin all the great work done by us as a charity. It will be your role to drive the future strategy and partnership work alongside an established Board of Trustees, Senior Leadership Team and Management team.
In return you get to work and lead a charity who have a much bigger voice than our size, driving social change in the Drug & Alcohol sector. We currently work in Keighley, Bradford, Sheffield, and Doncaster delivering services to people experiencing challenges linked to drugs, alcohol and multiple disadvantages, and have been doing so for over 30 years.
Here is how the ideal person has been described by our staff and people who use our services:
· Values led and in line with our company values
· Able to stand up for all people who are affected by drug & alcohol use
· Fantastic listener
· Visible and Approachable
· Non-Judgmental
· Actively engages with all people across our services.
· Understanding of the barriers the people who use our services face.
· Wants to and can have fun.
· A strong understanding and a desire to challenge stigma.
· A fantastic networker
· Hands-on wherever they are needed.
We know this is a lot to ask but we hope this guides you on how our people view the role within the wider organisation.
Key responsibilities can be separated into 4 categories:
Leadership:
· Lead the SLT to live our values and delivery effectively and efficiently on agreed priorities and objectives.
· Develop the SLT into a high performing, high support/high challenge team.
· Provide visible, supportive but challenging leadership to the whole organisation.
· Lead and role model our commitment to diversity and inclusion.
Governance:
· Develop and deploy governance systems that enable the Chair and Board of Trustees to discharge their legal and moral duties in ensuring project 6 meets its objectives for public benefit.
· Work with the Board to agree long term strategic objectives and plans.
· Lead the delivery of clear performance reports to the Board each quarter across the 4 quadrants of the Strategic Objectives.
· Ensure that the Board receives all the information, support and training it requires and support the Board’s recruitment, induction and review processes as required.
Resources:
· Lead and develop effective robust and transparent financial planning and reporting.
· Develop an organization that is efficient and cost effective with as much resource as possible deployed to the front line.
· Lead on the identification and effective management of organisational risk.
· Lead on the development of a People Framework to maximize the organisations talent and performance.
· Lead endeavours to make the best use of digital technologies to empower staff and make service more accessible.
· To ensure that the organisation develops a culture of Continual Improvement
Quality & Compliance:
· Ensure the effective implementation of quality assurance policies and procedures for the organisation including an organisational wide assurance system.
· Maintain up to date knowledge of current issues / best practice/ local and national policy in relevant fields for example Substance use, Addiction Recovery, Asset-Based Community Development, Families Work and Safeguarding.
· Lead the organisation in being a healthy and safe place to work and to access services by developing and owning P6s health and safety management system.
· Strategically lead our commitment and adherence to safeguarding
Shortlisting is planned to be completed by 30th March 2024 with initial interviews taking place in the first 2 weeks of April 2024.
We recommend expressions of interest to be submitted at the earliest possible opportunity.
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.
Purpose of role
The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.
Primary responsibilities
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
The job holder will have the following key responsibilities:
Leadership
- Champion fundraising across the organisation.
- Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
- Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
- Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
- Monitor and manage risk in accordance with MAP’s risk management policy.
Fundraising
- Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
- Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
- Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
- Set, monitor, and deliver annual income and expenditure targets.
- Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
- Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
- Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
- Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
- Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
- Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
- Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.
Fundraising Development
- Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
- Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
- Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
- With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.
Brand and Marketing
- Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
- Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
- Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
- Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
- Empower teams across MAP to successfully deploy our brand.
- Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.
People Management
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities
- Support the mission, ethos, and values of MAP.
- Carry out other associated duties as may arise in line with the broad remit of the position.
- Support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.
Profile
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience
- Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
- Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
- Experience of relational databases and of analysing and presenting data to make informed decisions.
- Experience engaging and stewarding relationships with donors at all levels.
- Proven experience producing successful proposals for large scale projects.
- Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
- Experience in international fundraising.
- Experience in strategic planning, budgeting, and forecasting.
- Experience managing staff across different fundraising areas.
- Experience working at SMT and reporting at Board/Trustee level.
- Experience working with international teams and/or on international issues. (Desirable)
Skills
- Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
- Highly proactive and effective at collaborating with others, building relationships and partnerships.
- Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
- Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
- Excellent project management, budget and forecasting management, and resource control skills.
- Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
- Strong decision-making skills and ability to translate priorities into operational goals and plans.
Knowledge
- Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
- In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
- High level of competence in CRM software and social media.
- Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
- An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
- Commitment to MAP’s mission, services, and the right to health.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of MAP.
- Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre. This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.
In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:
1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Initial Support Agent (known internally as a Triage & Early Intervention Officer) to join the Warwickshire team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Triage & Early Intervention Officer, you will be:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Location: Stroud
Discipline: Care and Support
Job type: Permanent
Salary: £23,559.00 per year
Expiry date: 01 May 2024 00:59
Working Hours: Full-time
Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible?
At Hft, we are recruiting for a Business Support Officer to join our team. The role will be based in Stroud, Gloucestershire. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving licence and use of your own vehicle is essential
Apart from a rewarding career, what\'s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
What else?
- Annual Leave: 33 days (including 8 days statutory bank holidays
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave.
About you
You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint. Though the role is a hybrid role it would be beneficial if you had experience of working within an office environment.
Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.
You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.
We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!
About the role
As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.
Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.
Responsibilities include
- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.
If you are interested in working at Hft and you would like to make a difference, please apply today!
Apply Now
REF-212478
Basis is looking to appoint a Navigation and Support Worker (Intensive Support) who can provide appropriate emotional and practical support to women in the sex industry and/or those who are being sexually exploited. The women we work with often require intensive practical and emotional support as well as help to navigate health and, social care, the criminal justice systems and other services. The women’s circumstances can impact their mental or physical health. They may also be at risk of or experience homelessness and come into contact with the criminal justice system. Many of the women may experience historic or current sexual and/or domestic abuse.
Working within a harm reduction ethos prioritising women’s safety and wellbeing, the intensive personalised supported will help women to access other services and making appropriate referrals for women who wish to access additional support, including exiting/transitioning out of sex work. You will be responsible for ensuring that women with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the women you are working with including, where necessary, challenging stigma and judgement women face.
Our Services
Our services in Leeds provide support to adult women (and those identifying as women/non- binary) involved in all aspects of the sex industry or who are experiencing sexual exploitation. The postholder will provide support to women identified as requiring or accessing intensive support. The team work to Basis’ organisational values, taking a rights-based approach and provide evidence-based services to enable and empower women to make informed choices. The team have an established reputation for providing high quality, effective safety advice, information and support, enabling safer working practices. Services are provided within the community, on evening outreach and at venues as women determine.
Further Information
We are looking for someone who understands how trauma affects people and is able to offer a trauma – informed response, is respectful in engagement with clients, colleagues, and with partner agencies and understands the vital importance of trusting relationships. At Basis we work hard to recognise each person as individual, without judgement and tailor support based on their needs. We are looking for someone who works pragmatically and creatively to ensure women can access the services they want and need, who seeks out partnership opportunities to offer further support, who pro-actively and effectively advocates for the individual, challenges stigma and never gives up on someone.
We welcome applications from women with lived experience, recognising the value in this as well as any transferable skills that may not be mentioned in the person specification. We are committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from Black, Asian, and other women who experience racism and Trans (identifying as women) and non-binary people as they are currently under-represented within our staff team. All appointments are made on merit, based on the criteria identified in the job description and person specification.
Working at Basis means being part of a fun, dynamic and vibrant workforce; we also offer a benefits package including flexible working, contributory pension (4%), significant opportunities to access training, funded external supervision and an Employee Assistance package.
The client requests no contact from agencies or media sales.