Supporter services officer jobs

We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities. 

You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.

If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.

Interview Date 11 February 2026

Role Summary 

•  Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met. 

•  Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.

•  Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.

•  Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.

•  Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.

•  Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners

•  Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.  

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.

Employee Benefits 

Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

Values we are looking for in candidate

We are focused, putting carers at the heart of everything we do.

We act together, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support:

Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed

If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! 

Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered. 

JOB TITLE: SEND Engagement and Participation Officer
LOCATION: Slough
HOST ORGANISATION: Together As One
RESPONSIBLE TO: Senior Manager – Together As One

Purpose of the Role:
To work across Slough to develop and embed processes that enable the participation of children and young people (CYP) with Special Educational Needs and Disabilities (SEND) in decision-making and service planning, delivery, and evaluation.

This role involves empowering CYP with SEND to make a difference, helping them develop their skills, abilities, and confidence to contribute positively to outcomes for other children and young people. The postholder will work collaboratively with partners across education, health, social care, and the voluntary sector to ensure best practice in participation, and that SEND CYP have a strong voice in shaping local services.

This is a specialist role requiring a senior participation officer with knowledge of reasonable adjustments, safeguarding, service design, and co-production, as well as experience of working with CYP with SEND. Creative, enthusiastic candidates with a desire to learn are encouraged to apply.

The post links directly to Slough’s SEND improvement outcomes, particularly empowering CYP with SEND to influence local policy, service design, and review services to better meet their needs.

Interview Process: Shortlisted candidates will be invited to deliver a presentation or lead a short activity with a small group of young people with SEND as part of the interview process. Interviews are scheduled to take place in the afternoon and early evening of Wednesday 11th February.

Key Tasks

1. Work collaboratively with relevant partners (education, health, social care, voluntary sector, parents/carers) to promote an ethos of inclusive participation.

2. Build and coordinate a network of participation and co-production across Slough to enable CYP with SEND to give their views and contribute meaningfully to service development.

3. Co-produce a range of additional participation opportunities with CYP and partners to ensure their input informs services, policy, and decision-making.

4. Apply a range of participation and engagement methodologies, including face-to-face, digital, and social media, to engage CYP with SEND.

5. Identify and support CYP with SEND to participate, providing appropriate mechanisms and support for diverse communication needs.

6. Collaborate with other ‘Youth Voice’ workers and youth participation initiatives to share best practice and develop training/resources for authentic inclusion.

7. Act as an advocate for SEND CYP’s rights to be heard in decision-making, recruitment, training, and policy development.

8. Promote accessibility and inclusivity, championing diversity across age, gender, gender orientation, sexual orientation, race, religion or belief, socio-economic status, and disability.

9. Promote understanding of inclusive participation practices, challenging under-representation and unconscious bias.

10. Establish processes to report findings strategically and via diverse communication channels.

11. Engage in regional or national youth participation projects as required.

12. Demonstrate understanding of inclusion, diversity, and equality in all aspects of work.

PERSON SPECIFICATION

Essential Skills, Abilities and Knowledge

(assessed at application and interview stage)

• Strong understanding of the needs of CYP with SEND, including autism, learning disabilities, speech, language and communication needs, and social, emotional and mental health needs, demonstrated through professional experience in a variety of settings.

• Knowledge of, or willingness to learn about, different communication needs, including non-verbal communication and alternative and augmentative communication (AAC), and the ability to make reasonable adjustments to enable meaningful participation.

• Ability to plan, design, and deliver fun, creative, and inclusive sessions for CYP with SEND that actively engage participants, build confidence and skills, and meet pre-identified objectives.

• Direct experience supporting CYP to engage in social action, youth forums, consultations, campaigns, or other participation initiatives.

• Confidence in applying a range of engagement techniques for both face-to-face and digital settings, including creative use of social media to reach CYP with SEND.

• Demonstrated empathy and understanding when working with CYP, parents, and carers.

• Ability to inspire and build positive relationships with CYP, recognising potential barriers and difficulties they may face in participation.

• Positive attitude towards diversity and inclusion, with experience of embedding equality of opportunity into daily practice.

• Knowledge of relevant legislation, guidance, and frameworks relating to CYP and participation (e.g., Children and Families Act 2014, Equality Act 2010, UNCRC, Children Act 1989, safeguarding procedures).

• Experience of producing engaging reports and communications for different audiences, including CYP, parents/carers, commissioners, and partner organisations.

• Flexible and able to manage priorities across a fast-moving workload, with the ability to work independently and collaboratively as part of a team.

• Ability to meet the travelling requirements of the role and availability to work evenings and occasionally weekends.

Desirable Skills, Abilities and Knowledge

(assessed at application and interview stage)

• Knowledge of the role of key services (education, health, and social care) in the lives of CYP with SEND.

• Experience in planning, coordinating, and delivering projects or events with/for CYP, on time and within budget.

• Experience of empowering young people to develop their own projects and articulate their views to decision-makers.

• Experience in planning and facilitating engaging training or group work with young people and/or professionals.

• Experience in service user evaluation programmes or youth consultation initiatives.

• Knowledge of relevant social media channels and creative methods for engaging CYP with SEND.

• Experience of innovative methods to promote participation and co-production with CYP, ensuring inclusivity and accessibility.

• Qualifications or experience relating to youth engagement, youth work, social work, teaching, volunteering, or similar professional settings.

• Professional qualification in Youth Work, or working towards one.

Reasonable Adjustments and Accessibility

Together As One is committed to promoting equality, diversity, and inclusion in all aspects of our work, including recruitment. We welcome applications from candidates with Special Educational Needs and Disabilities (SEND) and are happy to make reasonable adjustments throughout the application and interview process.

If you require any support or adjustments, such as accessible formats, additional time, alternative ways to complete assessments, or assistance at the interview, please contact Rob Deeks (details below). We will work with you to ensure the process is accessible and allows you to demonstrate your skills and experience fully.

At Tutors Green, we believe that every child deserves access to high-quality education, regardless of their background or circumstances. Our work supports schools, Local Authorities and communities to help young people overcome barriers, build confidence and reach their potential.

This is a hands-on, generalist role combining day-to-day HR operations with a genuine focus on people, wellbeing and culture. You’ll be the first point of contact for routine HR matters, working closely with both the Operations Manager and Director (Founder) to contribute to a positive, inclusive and values-led working environment.
 

Location: Hybrid (London) – 3 days in office (Clerkenwell)
Contract: Full-time, Permanent
Reporting to: 1) Operations Manager 2) Director (Founder)

What You’ll Do

People and Culture

• Work closely with the Operations Manager and Director to help create a positive, healthy team culture that reflects our values and priorities.

• Turn people and culture plans into action, focusing on practical changes that improve day-to-day working life for our team.

• Stay up to date with UK employment practice, especially in education and purpose-led organisations, and use this knowledge where helpful.
   

• Run team satisfaction surveys and feedback activity, and help turn what we hear into clear, practical improvements.

• Support and promote equity, diversity and inclusion through everyday people processes and guidance.

• Work with external HR or legal advisers when needed to help ensure we follow employment law and best practice.

HR Operations

• Be the first point of contact for everyday HR questions from the team.

• Give clear, practical HR advice, knowing when to escalate complex or high-risk issues.

• Keep HR systems, records and documentation accurate and up to date.

• Support updates to HR policies and help ensure we meet employment law and GDPR requirements.

• Work with Finance on payroll changes and provide people data as needed.

Employee Lifecycle

• Manage recruitment administration, from advertising roles to coordinating interviews and preparing offers.

• Support safeguarding and safer recruitment by coordinating all required education-sector pre-appointment checks in line with KCSIE, and maintaining an accurate Single Central Record to ensure compliance before appointments are confirmed.

• Coordinate onboarding and offboarding, including contracts, inductions and exit interviews

• Support key people processes such as probation reviews, absence management and performance conversations.

• Help coordinate employee relations processes (such as disciplinary and grievance cases) with senior support.

We’re Looking For Someone Who

• Has CIPD Level 5 (completed or working towards, with support to complete)

• Has 2+ years’ experience in a generalist HR, HR Officer or HR Advisor role

• Has a good working knowledge of UK employment law and ACAS best practice

• Has experience supporting employee relations cases using agreed processes and guidance

• Is highly organised, with strong attention to detail

• Is a confident, clear communicator able to build relationships at all levels

• Can handle sensitive issues with discretion, empathy and professionalism

• Has experience using HR systems and managing employee data accurately

Bonus if You Have

• Experience in the education, charity or purpose-led sector

• Experience supporting or improving HR processes, templates or documentation

What We Offer

• A friendly, supportive team that values collaboration and learning

• Clear support from senior leadership on complex or high-risk HR matters

• Ongoing training and professional development opportunities

• A generous benefits package, including:

  • 26 days annual leave (plus Bank Holidays)

  • Private health insurance (including dental, physiotherapy and mental health support)

  • Discounted gym memberships

  • Enhanced family-friendly policies

  • Regular team socials, events and celebrations

  • Workplace pension

Salary

£32–38k - depending on experience and CIPD Level 5 completion status.

About Tutors Green

At Tutors Green, we believe every student deserves access to high-quality education — regardless of their background or circumstances. For over ten years, we’ve worked closely with schools, charities and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals.

We partner with schools, Local Authorities and charities across the UK to support students with a wide range of needs, including SEND, SEMH and EHCPs. Our work is rooted in compassion and impact, ensuring support reaches the students who need it most.

We’re a hybrid organisation with an office-based team of around 18–20 colleagues who work closely together to deliver our programmes nationally. From our Angel office, our Education Programme Teams coordinate tuition across the country, while our Onboarding and Tutor Recruitment Team sources and supports the right tutors for each programme. Collaboration is central to how we work, helping us stay responsive, student-focused and effective.

Although many of our programmes are delivered in and around London, we support partners and students nationwide. You’d be joining a team of passionate educators from varied professional backgrounds, united by a shared commitment to education and a belief in making high-quality tuition more accessible.

It’s an exciting time to join Tutors Green. Demand for our services has grown rapidly, our internal team has expanded, and we’re supporting more students, schools and charities than ever before. As we continue to grow nationally, we’re looking for dedicated people to help us deliver life-changing education.

An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this as part of the pre-employment checks.

Applications close on 23rd January. First stage interviews will take place from 5th January, with final-stage interviews held in our Angel office from 12th January. Early applications are encouraged.

As part of our recruitment process, online checks of public profiles may be conducted in line with data protection legislation. All checks are fair, non-discriminatory and free from bias. By applying, you consent to Tutors Green securely storing your personal data for recruitment purposes in line with GDPR.
 

Age UK is offering an exciting new opportunity for a Head of Legal and Governance, to provide strategic leadership and operational oversight of Age UK's Legal, Governance and Procurement functions.

This influential role ensures the charity operates safely, legally, and efficiently, delivering value for money, mitigating risk, and supporting Age UK's mission and strategic aims and will play a key role as we bring our legal and procurement teams closer together. The post holder will oversee our governance function and the service we deliver to our Board of Trustees, their delegated committees and our commercial and charitable subsidiaries, with line management of the Senior Governance Manager, Procurement Manager and Legal Advisors.

Applicants must hold a current practising certificate (applications from barristers would be considered). Please note that the postholder will also act as our Company Secretary.

Please see role description for all responsibilities.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.

Please note: The advertised salary includes a market supplement. This market supplement reflects the current demand for professionals with skills in this area.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience

* Demonstrable experience and success in leading and managing multidisciplined legal and contractual teams. A, I

* Experience of providing legal advice within a charity context, showing a deep understanding of charity law and grant/contractual agreements A, I

* Experience of delivering effective and efficient charity governance and services A, I

* Proven experience negotiating and contracting with external agencies and suppliers, including legal experts A, I

* Demonstrable experience of managing budgets A

* Experience leading the development and review of charity-wide policies, procedures, contracts and guidance A, I

Skills and knowledge

* High level of numerical, business planning, monitoring, and budgeting control skills I

* Ability to prioritise, manage, and coordinate multiple projects and teams to deliver to tight deadlines I

* Strong understanding of governance frameworks in a charity and subsidiary context A, I

* Strong understanding of legal frameworks in the charity sector A, I

* Ability to respond to internal and external factors, trends, and opportunities with strategic insight I

* Proficiency with the Microsoft Office suite and other digital tools A

Qualifications

* Qualified Lawyer with current practising certificate A

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

* Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)

* Excellent pension scheme, life assurance, Bupa health cashback plan and EAP

* Car Benefit scheme, Cycle to Work scheme

* Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)

* Blue Light Card scheme

* You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Youth Delivery Mentoring Officer

We are looking for a skilled, committed, and passionate individual with experience within the youth work sector (this could be in a voluntary capacity). Whilst developing our focus around youth engagement and early intervention techniques, we recognise the importance of having individuals who really want to make a difference in the lives of young people. The successful applicant will understand our values, ethos and principles as an organisation and will demonstrate a strong desire to contribute to and deliver meaningful and effective youth work. 

Main Purpose of this Role

This is an exciting role at Reaching Higher and demonstrates our uncompromising commitment to playing our part to positive impact the lives of young people and their families. This role has been designed to lead on the delivery of our work and play a central role in creating meaningful experiences for young people via school and community-based youth projects.The purpose of this role is help ensure high-quality support for young people across our various programmes, in line with our mentoring ethos, helping to build an even stronger rapport with those we currently serve and improving accessibility for new young people being referred to us. 

About Reaching Higher 

Reaching Higher is a youth organisation which works with almost 2000 young people aged 10 - 18 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos.We place particular emphasis on providing mentoring support to young people and facilitating their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches. 

PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning.

PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success.

Salary and Location

• London/Regional
• Band 4, London Spine points 27- 23
• London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
• Regional Spine points 30-26
• Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments

Successful candidates for the Industrial Officer role will be able to demonstrate:

• Methods and techniques for bargaining, campaigning and organising
• Basic knowledge of employment rights, equality legislation discrimination law and working practices
• Understanding of the political processes in the UK and the role and work of trade unions
• Project Management (e.g. Campaigning)
• Impact and use of Digital and IT applications in a trade union
• Evidence of ongoing training and continuing professional development

The main duties of the Industrial Officer role include:

• Encouraging participation and recruitment of new members, particularly of under-represented groups
• Co-ordinating and working with committees
• Industrial relations and negotiations
• Advocacy and representation

The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential.

Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course.

Closing date: at 12 midday on Monday 26 January 2026.

Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026.

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: INDUSTRIAL OFFICER

Ref: 0126

Grade: Band 4, London or Region

Salary:

London Spine points 27-23

London starting salary £51,759 p.a. rising to £58,877 p.a.

Regional Spine points 30-26

Regional starting salary £47,844 p.a. rising to £54,027 p.a.

Location: London/Region

Purpose of the job:

To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy.

Responsible to: National Officer

Responsible for: Not applicable

Contacts

External:

Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies.

Internal:

PCS Staff, Departments, Regions and Nations and Senior Managers.

Main duties and responsibilities

This is a generic job description that covers all the different roles of an industrial officer.

1. Bargaining

• Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices
• Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members
• Represent PCS at joint meetings with management and other trade unions
• Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action
• Participate in appropriate branch, group and national events to share information and knowledge

2. Campaigning

• Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events
• Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions
• Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences
• Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives
• Deal with the media in relation to specific campaigns

3. Equality

• Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies
• Keep up to date with developments in equality practice and equality legislation in Britain and Europe
• Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases
• Produce guidance to support negotiations
• Contribute to PCS Academy courses on equality issues
• Support the PCS equality forums and networks either nationally or in region/nation
• Organise meetings, seminars and events to promote understanding of equality issues

4. Organising

• In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility
• Encourage activist and member participation in union activities
• Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations
• Identify and win collective bargaining rights in new areas
• Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches
• Assist in building and embedding an organising culture across the union

5. Developing effective communications and enhancing membership participation

• Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
• Ensure effective communication networks with members are in place in areas of responsibility
• Promote and undertake face-to-face communication, where appropriate, in the workplace
• Understand and make effective use of PCS specialist resources, communication channels and technology
• Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns
• Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups
• Draft and publish circulars and briefings, address meetings and conferences
• Develop and maintain the relevant pages on the PCS website
• Sub-edit, re-write, copy, and proof read printed and electronic communications

6. Ensuring implementation of equality policies/improving representation

• Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics
• Build a membership and activist base that reflects the diversity of the area of responsibility by developing innovative strategies to tackle inequality and discrimination
• Engage with employers on the equality bargaining agenda
• Equality-proof employer policy and practices
• Equality-check PCS structures, policies and practices
• Develop strategies to increase membership density and participation at all levels and areas of union activity amongst under-represented groups to reflect the make-up of the workforce and to remove all barriers to equality
• Promote awareness of the importance of diversity and equality measures among members and activists and with the employer
• Participate and encourage participation in equality forums and events

7. Supporting and developing lay structures and representatives

• Develop and implement strategies to identify and support new leaders and representatives
• Build effective teams which share responsibility for tasks and decisions
• Ensure that lay structures are effective and comply with PCS Rules
• Build an activist base which reflects the diversity of the membership
• Secure appropriate facilities from employers in line with best practice
• Ensure areas of responsibility are kept up-to-date with relevant policies e.g. government, academic, etc.
• Provide guidance and explain the unions structures and policies e.g. on roles and responsibilities
• Ensure structures within areas of responsibility are provided with all the necessary administrative support

8. Promoting learning and development

• Encourage, educate and support members into activism and into elected roles within the union
• Identify and address activists training needs
• Promote learning in the workplace through negotiated agreements with employers and relevant bodies
• Develop and deliver courses and learning materials

9. Team working

• Proactively promote team and collaborative working across PCS departments
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

10. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be requested by the Line Manager and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location

Person Specification: INDUSTRIAL OFFICER

Ref: 0126

Date: January 2026

Location: London/Region

ESSENTIAL FACTORS

EXPERIENCE

• Encouraging participation and recruitment of new members, particularly of under-represented groups
• Co-ordinating and working with committees
• Industrial relations and negotiations
• Advocacy and representation
• Project Management (e.g. Campaigning)

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Basic knowledge of employment rights, equality legislation discrimination law and working practices
• Methods and techniques for bargaining, campaigning and organising
• Impact and use of Digital and IT applications in a trade union

SKILLS

• Ability to organise own work
• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify and set priorities
• Ability to build and co-ordinate teams and networks
• Ability to identify, research, analyse and present evidence, including statistics

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £15,514.27 per annum
Contract type: Part Time, Permanent

Hours: 22.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 28 January 2026

Interview Date: 16 February 2026

Lead with compassion. Inspire through purpose. Shape the future of Hospiscare.

Hospiscare has been at the heart of our community for over 40 years, providing outstanding specialist end-of-life care and support to people and their families across Exeter, Mid and East Devon. As we look to the future, we are seeking an exceptional Chief Executive Officer to lead our charity with vision, empathy and strategic strength.

The opportunity

This is a pivotal leadership role — guiding a much-loved local charity through a period of challenge but also opportunity. You’ll work closely with a dedicated Board of Trustees and an experienced Leadership Teams to shape and deliver our strategic goals, ensuring Hospiscare remains resilient, sustainable, and true to our founding values of care, compassion, and dignity.

You’ll be the public face and voice of Hospiscare — inspiring confidence among our staff, volunteers, supporters, healthcare partners, and the wider community. Your leadership will ensure we continue to deliver the highest standards of specialist palliative care while innovating to meet the changing needs of our patients and our community.

About you

You are an accomplished and compassionate leader, able to inspire and unite people around a shared purpose. With substantial senior leadership experience — ideally gained in the charity or health and social care sectors — you bring a track record of shaping strategy, managing complex budgets, and achieving sustainable results.

You’ll understand the challenges facing healthcare and charitable organisations and bring creative, collaborative solutions. You are confident working with a Board, comfortable in the public eye, and driven by a genuine commitment to making a difference to people’s lives at the most profound of times.

Key strengths you’ll bring

• Strategic vision and proven experience leading organisational change and growth
• Strong understanding of governance, finance, and regulatory environments
• Exceptional interpersonal and communication skills — connecting easily and authentically with people from all walks of life
• A leadership style that combines compassion, clarity, and courage
• A deep alignment with Hospiscare’s mission and values

Why join Hospiscare?

At Hospiscare, you’ll find a community of extraordinary people — staff and volunteers dedicated to providing the very best care and support when it matters most. This is more than a leadership role; it’s an opportunity to make a lasting impact on a vital local charity and the lives of countless people in Devon.

We are working with Charity Recruitment Consultant, Jackie Dawkins of Shine Charity Recruitment,who is supporting our search.  For further details about Hospiscare, please read the Recruitment Pack 

Key Dates:

• Closing Date – 26th January 2026 at 5pm
• First Interview with Jackie Dawkins (via Zoom) – 2nd/3rd February 2026
• Shortlisted candidates informal meeting with Chair – 23rd February 2026
• Interview and Assessment Day at Hospiscare – 24th February 2026

Team: Information Governance

Location: Remote

Work pattern: Mon-Fri, 35 hours per week

Salary: Up to £32,813.57 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Information Governance Officer:

- Ensure we handle personal data responsibly and comply with data protection laws

- Help maintain systems and processes that keep information secure and protect privacy

- Monitor and review data protection training across the organisation

- Respond to data protection requests in a timely and accurate manner

- Investigate potential data breaches and assist with resolution

- Support with audits related to information governance and compliance

- work with teams to ensure their activities are compliant with data protection legislation

- Carry out administrative activities as required

About the Information Governance team:

The Information Governance team develop, deliver and maintain the essential systems and processes that underpin information governance and data protection compliance. The team is small but sits within the wider IT and Data Governance department.

What we’re looking for in our Information Governance Officer:

- Experience in a relevant, data governance role

- ISO Certified GDPR qualification or equivalent

- Experience of responding to data protection requests and enquiries

- Experience of reviewing compliance documentation and process maps

- Experience reviewing compliance training material

- Strong ability to work alone, on initiative

- Excellent organisational and communication skills and attention to detail

- Broad knowledge of data protection legislation (GDPR, DPA 2018, PECR)

- Fundraising compliance would be an advantage

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 19th January 2026

Virtual interview date: w/c 2nd February 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Housing Partner (Housing Officer)

A place to create moments that matter

Salary: £37,412 per annum, pro rata (including car allowance)
Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office
Contract Type: Permanent
Hours: 35 hours per week, Monday -Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers.

You’ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants.

Sometimes things don’t always go to plan, so you’ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary.

You’ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day.

Salary

The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements.

If you're still developing in some areas, we’ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.

You’ll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community.

About you

You’ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you’d be willing to work towards it. You’ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you’ll be travelling across our Accent sites and estates, you’ll need a full UK driving license and access to a vehicle.
The successful candidate will undergo a DBS check as part of the pre-employment checks.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email: [email protected]
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.

REF-226 041

 

About the Role

We are looking for an experienced governance professional to join our Governance Team. This is an excellent opportunity to apply and expand your skills in an organisation with a rich and multifaceted governance structure, as both a charity and a membership body. You will join a small, supportive team that works closely with the President and Officers, Board of Trustees, Council, CEO, the Executive Team, and the College’s boards and committees.

Following a significant governance review and the introduction of an updated Charter, Ordinances and Regulations in 2023, this is an exciting time to play a central role in strengthening our governance frameworks.

As Governance Manager, you will deliver high‑quality, professional and compliant governance services across the College, ensuring we meet our statutory duties and apply best practice consistently.

You will work collaboratively with a second Governance Manager, sharing duties equitably and flexibly. Key responsibilities include, but are not limited to:

• Developing an in‑depth understanding of the College’s governing documents, procedures and working practices, and advising Officers and colleagues on governance matters.
• Supporting the review and continual improvement of governance processes, procedures and policies.
• Providing comprehensive business support to the Board of Trustees, Council and Audit Committee, including agenda planning, preparation of papers and briefings, coordinating presentations, scheduling the cycle of business, and producing accurate minutes.
• Leading the delivery of College elections, ensuring they reflect best practice, uphold our values and enrich the College’s democratic processes.
• Taking a major role in planning and delivering the Annual General Meeting (AGM) and Extraordinary General Meetings (EGMs), including logistics, documentation, communications, data management, and liaison with external suppliers and internal stakeholders.
• Leading on the development and ongoing maintenance of a governance cycle of business, including an annual meetings calendar that meets strategic and operational requirements.

About You

To succeed in this role, you will be committed to delivering excellent governance services that support compliance and promote best practice across the College. You will bring a proactive, solutions‑focused approach and be confident in identifying opportunities for improving governance processes and embedding positive change.

You will be highly organised, with exceptional written and verbal communication skills, strong attention to detail, and the ability to manage a varied workload. You will also be confident working with a broad range of stakeholders, including senior clinicians and national bodies.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 31 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

Applicants must reside and have the right to work in the UK. No agencies please.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 28 January 2026

Interview Date: 16 February 2026

Our Fundraising Assistant will provide key administrative support to the Fundraising Team. Being based primarily at our Shrewsbury office, this person will be a key point of contact for our supporters in the office, and will assist with managing online fundraising platforms, email and phone communications and ensuring fundraising materials are ready and waiting to go out into the community.

This person will also work closely with our Operations Team, ensuring that they have the information they need to process donations accurately, and that our valued supporters are thanked in a timely manner. They will form part of a rota with Operations colleagues to ensure all Reception desks are staffed as required.

They will be friendly, able to communicate well with people across the community, including those living with cancer or who are bereaved. They will also be collaborative, detail-focussed and willing to work with others to solve problems.

We are looking for someone to work 22.5 hours per week; this can be worked in a flexible pattern as agreed, within office hours and across at least three working days. This role can be worked within school hours across five days if required. This role will be based primarily at our office at the Royal Shrewsbury Hospital but will need to work at our other sites within Shropshire, Telford and Mid Wales on occasion.

Location: Ormskirk, Lancashire (minimum 3 days per week on campus)
Contract: Permanent, full-time
Salary: £58,000
Closing date: 9th February 2026 (10am)
 
About Edge Hill University Students' Union
 
Edge Hill University Students' Union (EHSU) is the representative body for students at Edge Hill University, one of the largest providers of teacher training in the country. They are a charity dedicated to enriching student life through representation, support, activities and services that help every student make the most of their university experience.
 
About the Role
 
This is a pivotal leadership opportunity as EHSU enters an exciting new chapter. Following the opening of their new building, they are seeking an exceptional Chief Executive Officer to drive the next phase of their development, ensuring financial sustainability, strategic growth and excellent student outcomes.
 
As CEO, you will provide visible, collaborative leadership across the organisation, working in close partnership with elected student officers and the Board of Trustees. You will be responsible for delivering on charitable objectives, developing and implementing a new strategic plan, and building a resilient, forward-thinking organisation that responds effectively to the needs of their unique student demographic.
 
About You
 
EHSU are looking for a resilient, emotionally intelligent leader who combines strategic thinking with practical delivery. You will have demonstrable experience in senior leadership, ideally within the students' union sector, though they welcome exceptional candidates from outside the sector who bring strong commercial acumen, excellent stakeholder management skills, and an understanding of membership organisations.
 
How to Apply
 
To apply, please submit your CV and complete the application form, where you will be asked to answer three questions:
 
Why are you interested in applying and how do you feel your personal values align with EHSU’s mission?

What are the key achievements and outcomes within your career that make you a strong candidate for the role?

How does your leadership style support others in their growth and create a positive environment for empowerment?
 
Key Dates
 
Application Deadline: 9th February 2026 (10am)
First Interviews: 24th February 2026
Final Interviews: 3rd March 2026
 
REF-226 068