Supporter services officer jobs

Your Park Bristol & Bath uses parks to deliver positive social change. We work across three themes: health, access and nature. Through our Roots to Wellbeing programme, we support people struggling with their mental health to build confidence, connection and resilience through nature-based group sessions.

We are now looking for a skilled and compassionate Senior Health & Community Officer to lead delivery of Roots to Wellbeing across Bristol and Bath

About Roots to Wellbeing

Roots to Wellbeing is our Green Social Prescribing programme. We run 18-week rolling programmes in parks, supporting people who are experiencing poor mental health or finding life challenging. Participants take part in activities rooted in the University of Derby’s 5 pathways to nature connection, including nature walks, mindfulness, creative practice and practical conservation work

This role is about more than running sessions. It is about building trust, creating safety, and helping people who may never have felt parks were “for them” to develop a meaningful relationship with nature and community.

The role

You will:

• Build and maintain strong referral partnerships

• Triage referrals and ensure sessions are accessible and inclusive

• Plan and deliver weekly nature-based wellbeing sessions

• Line manage a Nature Co-Facilitator

• Support monitoring, evaluation and reporting

• Work in parks across Bristol and Bath

This is a practical, people-facing role. You will be outdoors in all seasons and confident facilitating groups with complex needs.

We are looking for someone who:

• Has at least two years’ experience working directly with people with mental health and complex needs

• Has delivered group-based nature or eco-therapy activities

• Understands green social prescribing

• Can build strong, trusting relationships with participants and partners

• Is organised, emotionally intelligent and solutions focused

A qualification in mental health and line management experience are desirable. An Enhanced DBS is required

What we offer

• Home-based contract with access to office space at Engine Shed

• 25 days annual leave pro rata, plus your birthday off and office closure between Christmas and New Year

• Nest pension after probation

• Employee Assistance Programme

• Flexible working

• A supportive team committed to inclusion and lived experience

Diversity and inclusion

We want our team to reflect the communities we serve. We particularly welcome applications from Disabled people, people from visibly ethnic minority backgrounds, carers and people from low income households.

We operate a guaranteed interview scheme for Disabled and visibly minority ethnic candidates who meet the essential criteria

You do not need to meet every single desirable criterion. Potential matters to us.

How to apply

Apply via CharityJob with:

• Your CV

• A covering letter (maximum two pages) explaining how you meet the person specification

Applications close at midnight on Sunday 1 March 2026.

Seeking an enthusiastic, dynamic, dedicated yet compassionate leader to drive the charity forward with a fresh strategy, new ideas and a bold vision. As CEO you will provide visionary, strategic, and operational leadership to the Ileostomy and Internal Pouch Association, ensuring we fulfil our mission and grow sustainably. You will act as a key ambassador, building partnerships and maintaining our reputation for excellence ensuring we move forward with impact sharing the strength and passion that we have continued to experience for almost 70 years.

Key Responsibilities (see breakdown within attached job specification)

• Strategic leadership
• Operational Management
• External Engagement
• Governance and Board Relations
• Team Leadership
   

What we do
IA offers peer-to-peer support to those with, or about to have, either an ileostomy or an internal pouch. We also help fund research into bowel disease and other conditions leading to the removal of the colon, as well as providing relevant information to interested parties using a range of channels.

Our strapline, “Because we know, we care”, sums up our whole ethos. Individuals can join either their local IA member organisation, or the IA national charity, and in either case, gain access to a range of services and support, including our flagship quarterly Journal, local and national meetings and information events, and other services such as our One2One peer support and Support Through Therapy services.

What you offer

Essential
• Proven senior leadership experience, ideally as a CEO or Director in the charity or social enterprise sector
• Demonstrable experience of strategic planning and implementation
• Excellent communication skills with ability to engage effectively with stakeholders, professionals and volunteers both internally and publicly
• Work empathetically with vulnerable adults employing working knowledge of safeguarding
• Financial management and budget oversight
• Demonstrable experience of implementing and monitoring services based on financial benefit and social benefit
• Track record of income generation and fundraising
• Demonstrable experience of operating within a governance and regulatory framework
• Experience of developing, managing and supporting high performing teams with a strong growth mindset
• Builds effective relationships with a strong network instilling confidence and trust
• Experience of leading a team delivering effectively against objectives

Skills and Qualities
• Visionary and values-led leadership
• Ethical decision-maker
• Strong, confident and decisive performing well under pressure
• Excellent communication and interpersonal skills
• Resilience, adaptability, empathy and emotional intelligence
• Commitment to equity, diversity, and inclusion.

What we offer
Contract: Part time 60% FTE – flexible over 3-5 days, permanent role.
Location: Remote (with regular travel to National Office (Rochford, Essex) and other UK locations, as required)
Salary: £80,000 - £85,000 equivalent FT (pro-rata 60%), commensurate with experience plus benefits

Please see further information about us, what you will offer and who we are looking for within the attached role profile.

LD:NorthEast is a local charity supporting people across North Tyneside who have lived experience of learning disabilities, learning difficulties and autism.

You’ll be responsible for:

· Managing and leading the Community Outreach team who provide support to people with learning disabilities, learning difficulties and/or autism.

· Ensuring LD:NorthEast provides a high quality Community Outreach service via 1:1 support in the community, group sessions and a short break service.

· Ensuring the Community Outreach service provides person centered support in line with individual support plans and/or requirements, family requirements and local authority commissioning.

· Ensuring the quality of life of the people we support is maintained or improved and they are given full support to achieve the best possible outcomes to Live Life their Way.

· Promoting the Community Outreach Service to commissioners, professionals and families.

· Ensuring the Community Outreach support team adheres to Safeguarding reporting procedures.

· Being a member of the Senior Management Team.

· Providing direct Outreach support when required.

Role Purpose

The Finance Officer will be responsible for the day-to-day financial management of the charity, ensuring accurate bookkeeping, robust financial controls, and timely financial reporting. The postholder will work closely with the CEO to support budgeting, grant and tender applications, procurement, and financial reporting to the Board of Trustees.

This is a key role in ensuring the charity’s financial sustainability, compliance, and effective use of resources.

Key Responsibilities

Bookkeeping and Financial Operations

• Maintain accurate and up-to-date financial records using appropriate accounting software.
• Manage day-to-day bookkeeping, including income, expenditure, bank reconciliations, and petty cash.
• Process purchase orders, invoices, and payments in line with financial procedures.
• Monitor cash flow and flag any concerns to the CEO.
• Payroll and expenses responsibility

Budgeting and Financial Planning

• Support the CEO in developing and monitoring the annual organisational budget.
• Assist with the preparation of budgets and finanical reporting for grant and tender applications as requested.
• Track expenditure against budgets and provide regular updates.

Financial Reporting and Governance

• Prepare quarterly financial reports for the Board of Trustees.
• Contribute to the annual budget report for trustee approval.
• Support year-end financial processes, including preparation for independent examination or audit.
• Ensure financial records meet charity and regulatory requirements.

Procurement and Ordering

• Source suppliers and obtain quotes for subscriptions, resources, services and any other relevant needs.
• Place orders for materials and equipment (e.g. laptops, office equipment) in line with budget approvals.
• Maintain records of assets and equipment.

Support to the CEO and Organisation

• Work closely with the CEO on financial planning, reporting, and decision-making.
• Provide financial information and analysis to support organisational planning.
• Undertake any other finance-related duties appropriate to the role.

Person Specification

Essential

• Qualified and experienced bookkeeper (e.g. AAT or equivalent experience).
• Proven experience of bookkeeping and financial administration, ideally within a charity or not-for-profit setting.
• Experience of preparing budgets and financial reports.
• Strong numerical skills and attention to detail.
• Ability to work independently and manage a varied workload.
• Experience with bookkeeping software such as “Zero”
• Good IT skills, including accounting software and Microsoft Excel.
• Understanding of confidentiality and data protection.

Desirable

• Experience of charity finance and funder reporting.
• Experience of supporting grant or tender applications.
• Knowledge of charity governance and trustee reporting.

Working Arrangements

This is a hybrid role, with a mix of office-based and home working subject to performance, needs of the charity and agreement. Working days are flexible, with a preference for Monday, Wednesday, and/or Friday, subject to agreement.

Equality and Diversity

The charity is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community.

Hours: 14 hours per week (worked over 2–3 days - to be agreed)

Preferred working days: Monday / Wednesday / Friday (to be agreed)

Salary: £15–£20 per hour(£10,920–£14,560 per annum for 14 hours/week, equivalent to £29,260 upwards FTE) depending on experience 

Benefits:

25 days annual leave excluding bank holidays (pro rata)

Extra leave: +1 day after 3 years’ service, +1 more day after 5 years

Birthday Leave

Sick pay package

Employee Assistance Programme (EAP)

Giving back Scheme - Volunteer day leave

Cycle to work scheme

Specsavers Partnership

Can you help support new dads when it really matters?

We’re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey.

New dads can face real mental health challenges — often quietly. In this role, you’ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support.

What you’ll be doing

• Offering coaching and advice to new dads and dads-to-be

• Having honest conversations about mental health, bonding and wellbeing

• Getting out into the community, approaching dads and building trust

• Developing and running group sessions and workshops

• Working closely with health professionals and local services so dads are included and supported

• Helping grow and support our Dad Matters volunteers

This is a hands-on, community-based role, so you’ll need to be regularly out and about in Brent, building visibility and relationships.

About you

You don’t need formal qualifications in healthcare or mental health. What matters is that you:

• Understand the mental health challenges new dads can face

• Are confident talking to people and putting them at ease

• Have experience in a community, support or people-facing role

• Can lead groups, deliver sessions or training

• Are proactive, approachable and genuinely care about supporting families

Parenting experience and lived experience of key issues are both really valued.

Why join us?

You’ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand.

Not sure if it’s for you?
We’d still love to hear from you — get in touch for an informal chat.

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work

At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).

OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.

You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.

We are looking for a Key Support Worker to join Hummingbird Homes, a new and innovative supported accommodation model for young people aged 16/17 leaving care.

Be part of something genuinely differen

This is not a traditional support role. As a Key Support Worker, you will be part of a small, committed team offering relational, trauma-informed support to young people at a crucial point in their lives, helping them move towards independence with stability, dignity and hope.

Hummingbird Homes has been designed to bridge the gap between care and independent living, offering young people their own homes alongside consistent, trusted adult support in a nearby Support House.

Our Values

Everything we do at Handcrafted is shaped by our values. We are a Christian charity, and while we do not expect service users to engage in faith-based activity, our work is grounded in the following principles:

• Creativity Everyone can make something to be proud of

• Empathy We walk alongside people through challenges

• Empowerment Everyone can learn to take back control of their life

• Community We accept people as they are and support one another

These values underpin the way our Key Support Workers build relationships, respond to need, and create safe, supportive environments.

About the Role

As a Key Support Worker, you will play a central role in supporting young people living in Hummingbird Homes. You will work relationally and practically to help each young person develop the skills and confidence they need to move forward.

This is a hands-on, people-centred role that combines emotional support, safeguarding, practical life skills and community building.

Key Responsibilities:

• Build trusted, consistent relationships with young people aged 16–17

• Provide day-to-day support within the Hummingbird Homes model

• Support young people to develop independent living skills

• Maintain a safe, welcoming and supportive environment in the Support House

• Contribute to care planning, risk assessments and support reviews

• Work collaboratively with social workers, local authorities and partner agencies

• Support young people during challenging moments and periods of crisis

• Participate in rota-based working, including evenings, weekends and on-call

• Maintain accurate records and contribute to safeguarding and quality assurance

(Full responsibilities are detailed in the recruitment pack.)

The Support House – A Core Part of the Role

This role includes your accommodation made available rent-free for the better performance of this role

• A base for staff while on shift or on call

• A safe and welcoming space for young people

• A hub for community activities and relationship-building

Who We’re Looking For

We’re looking for someone who:

• Has experience supporting vulnerable young people or care leavers

• Is emotionally resilient, calm and able to build trust

• Understands safeguarding and trauma-informed practice

• Can work flexibly, including evenings and weekends

• Shares our values and is comfortable working within a Christian ethos

• Is committed to helping young people grow in confidence and independence

A full UK driving licence and Enhanced DBS are required.

Why Join Handcrafted?

• Be part of an innovative, relational model of care

• Work within a values-led organisation making real impact

• Join a supportive, close-knit team

• Receive ongoing training and development

• Play a meaningful role in transforming young people’s futures

The CEO will play a pivotal leadership role in ensuring the continued success and sustainability of Clwyd Special Riding Centre. This is a wide-ranging role combining strategic leadership with hands-on people management.

The postholder will oversee the daily running of the Centre while also working closely with Trustees to deliver long-term development plans. The role demands strong financial and organisational management, excellent people skills, and the ability to balance compassion with pragmatism.

The CEO will act as a key ambassador for the Centre, building relationships with supporters, stakeholders, and the wider community to secure funding and grow the charity’s impact.  The CEO will create the strategic plans for the next 5 years and work with the Trustees, Stakeholders and Staff to implement the plan.

This is an exciting opportunity to transition the organisation into a sustainable, self-funded and agile organisation able to meet the needs of their traditional participant and those members of the community who could benefit from equine activities.

Are you skilled at identifying and researching new funding opportunities? Do you naturally build rapport with others and enjoy cross team collaboration? This is an exciting opportunity to join a purpose‑driven organisation and play a key role in growing vital income that supports our mission.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

We are seeking a proactive and dynamic Fundraising Officer with at least two year's experience in partnerships or grants management, and an understanding of international development fundraising. You’ll join a small, collaborative team where your ideas are valued and your work has real, tangible impact.

The Fundraising Officer will initially focus on Trusts and Foundations fundraising, with a scope to expand responsibilities to support additional income streams over time. There will be lots of on-the-job and training opportunities for you to learn and develop professionally.

What you'll do

• ​Manage and grow a portfolio of Trusts and Foundations supporters
• Research, identify, and develop new funding opportunities
• Prepare high‑quality proposals, applications, and reports
• Work closely with colleagues to gather insights, evidence, and stories that bring our work to life
• Support the development of new fundraising initiatives as the team expands

What you'll bring

• At least two years’ experience in fundraising, partnerships, or grants management
• Strong written communication skills, with the ability to craft compelling cases for support
• A good understanding of international development or global health fundraising
• Confidence managing deadlines, juggling priorities, and working proactively
• A collaborative, positive approach and a genuine passion for making a difference

 For further details regarding full responsibilities and person specification, please see the job description.

Why Join Us?

This is a fantastic opportunity to develop your fundraising career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.

Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.

If you’re ready to use your skills to create meaningful change, we’d love to hear from you.

Benefits

• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Middlesbrough. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Tuesday 24th February 2026

Interview day (in-person) - Thursday 5th March 2026

Start date: As soon as possible, to be agreed directly with the successful candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Middlesbrough

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£36,400 per annum.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Project Trust is an education charity with over fifty years’ experience in international volunteering for young people.  We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.

We annually select up to 200 young people from across the UK for sustainable teaching and youth development projects around the world.  Our Volunteers are provided with training and support before, during and after their international placements, and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.

We are looking for a talented and versatile Volunteer & Schools Engagement Coordinator to recruit and support Volunteers for our immersive and focused international placements.  This is an exciting role for a motivated self-starter with excellent communication skills to work with inspirational young people from across the UK, enabling them to achieve their dream of an international volunteering placement.

The successful candidate will be a highly organised individual with the ability to build and maintain relationships with schools and with young people.  We are looking for an inspiring public speaker who is able to engage with and motivate young people to support the recruitment, retention and fundraising efforts of our future Volunteers.

The role is home-based and will involve travel throughout England, including overnight stays, plus some travel to meetings elsewhere in the UK. There will be the occasional requirement to work evenings and weekends.

Main areas of responsibility include:

• Recruit Volunteer candidates through delivery of inspiring presentations within schools, youth organisations and careers fairs
• Develop relationships with partner organisations within the education and youth sectors
• Support and co-ordinate Returned Volunteers in the delivery of school talks
• Be a point of contact and support for young people at application, selection and throughout fundraising activities

Responsibilities & duties

• Recruit Volunteer candidates through the delivery of inspiring presentations in schools and youth organisations, in-person and online
• Engage and support fundraising Volunteers, offering practical advice, guidance and monitoring of fundraising progress
• Represent Project Trust at career and recruitment fairs
• Develop and maintain relationships with partnership organisations within the education and youth sectors
• Support and co-ordinate Returned Volunteers in the delivery of school talks
• Be a point of contact and support for young people throughout the application, selection and fundraising process
• Maintain accurate and up to date records on our CRM database
• Participate in the selection, training and debriefing of Volunteers

Qualifications & skills

Essential

• Commitment to Project Trust’s purpose, approach, ethos
• Excellent planning and organisational skills, with the ability to prioritise workload and manage time effectively
• Proven ability to deliver presentations to a range of stakeholders, including young people, with an ability to motivate and inspire others
• Experience of working effectively with and developing young people in a variety of settings, eg schools, youth and community groups
• Ability to work autonomously on own initiative and as part of a remote, multi-disciplinary team
• Excellent interpersonal and communication skills, written and verbal, and ability to communicate with a range of audiences
• Excellent customer service skills, with a commitment to providing an outstanding service to Volunteers and third parties
• Excellent administrative skills, able to keep accurate and up to date records and produce reports
• Good judgement and decision-making skills with the ability to work under pressure
• Working knowledge of Microsoft packages and a variety of social media platforms
• Ability to travel within a designated region of the UK and to other parts of the UK as required
• Ability to work remotely from an appropriate home base
• Willingness to undertake work outside standard office hours
• A full clean driving licence and use of a vehicle

Desirable

• Experience of working and/or living in an international environment
• Qualification in working with young people, or demonstrable equivalent experience
• Knowledge and understanding of the voluntary and charitable sector
• Experience in marketing or sales
• Experience of running small projects
• Experience in using a CRM database

Conditions of Service

The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:

• The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
• Any offer of appointment will be made subject to the receipt of satisfactory references
• The post holder must have the right to work in the UK

If you are passionate about youth development and want to use your skills, knowledge and experience to change the world, apply now.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Do you live in Cardiff or the surrounding area?

As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Wales, with a particular focus on South Wales. 

We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters.  You’ll need excellent local knowledge, and the enthusiasm to develop the local region.

The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.

You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities, and celebrating their incredible successes.

No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.

The role is initially offered as an 18-month contract with the potential to become permanent.

About you

We’re looking for someone who is:

Confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or a stewardship role.

Experienced in managing and building new and established relationships with a focus on retention and income growth.

Enthusiastic, proactive, organised and unafraid to test and try new ideas.

This role will involve being out and about in the community you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.

Previous experience working in a charity is not required. The ability to speak Welsh would be desirable.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role

The candidate will need to be based in Cardiff or the surrounding area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, office.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Brast Cancer Now Recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Thursday 19 February 2026 9am

Interview date First stage interview: 24, 25 February 2026

Second stage interview:  2, 3 March 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

We are recruiting for a family support worker and we would like to hear from you if you have a Level 3 qualification or substantial work experience related to social care, social work, family support or early help. The ideal candidate will also have experience working with children, adolescents and families and have knowledge of parenting skills.

The role of the  Family Support Worker is to directly support, maintain and develop the network around the child, liaising, building relationships and communicating between multiple agencies and multi-disciplinary roles, these include, the local authority, social workers, family members, carers and significant others and the child in placement.
Within the community, the role is closely linked with each child in placement and will closely work with the Community Director and the senior management team to ensure that it meets the therapeutic and educational needs and interests of each child. This will necessarily include working closely with professionals and developing their expertise in a psychoanalytic-systemic approach to care, education and treatment.
Responsibilities include:

• Ensure that plans for the process of assessment, co-ordination and delivery of placement and family support and transition plans are developed and managed on a day to day basis to agreed standards.
• Co-ordinate and facilitate contact arrangements, linking with networks and families in a manner which is integrated with the community’s existing relationship and contribute to and develop its professional effectiveness.
• Contribute to the holistic assessment of needs of children, families and networks.
• Devise and develop tailored packages of support based on assessment.

Childhood First is committed to safeguarding children. Appointments will be subject to a satisfactory DBS Disclosure and references.

A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years. 

We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.

You will work  with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.

You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children. 

You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.