Supporter services officer jobs
We are seeking an experienced Senior Internal Auditor who will play a critical role in providing independent assurance that the charity's risk management, governance and internal control processes are operating effectively. The successful candidate will be responsible for evaluating the effectiveness of systems and procedures; compliance with regulations and policies and recommending improvements, with direct and open reporting and escalation to the CEO and Chair of FRAC.
It is important to note that financial audits represent just one quarter of the planned audit activity, with around 75% of audit work concentrated on non-financial areas. Reporting to the Senior Risk Manager, the Senior Internal Auditor will work closely with several key stakeholders across Age UK Group.
This role is ideal for someone who enjoys independence, investigative thinking, and the opportunity to add real value through impactful assurance and insight. The ideal candidate will have experience influencing senior stakeholders and working with specialist external auditors.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Last date for applications Thursday 21 May 2026.
Interviews for shortlisted applicants will take place via Microsoft Teams on Monday 1st June. Second-stage interviews will be held the following week on Monday 8th June at our London office (EC3N 2LB).
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Prior experience of engaging with specialist external auditors. A, I
- Experience of presenting and reporting to the board or CEO equivalent. A, I
- Experience of risk-based audit planning and delivery. A, I
Skills and Knowledge
- Strong understanding of internal control frameworks, risk management, and governance. A, I
- Be confident in leading all audit processes independently from creation of the audit plan to follow up actions. A, I
- Excellent analytical, investigative, and report-writing skills. A, I
- Knowledge of charity governance and regulatory requirements. A, I
Personal Attributes
- Demonstrate the gravitas and confidence required to navigate major assurance processes and influence senior stakeholders. I
- High integrity, objectivity, and professional curiosity. I
- Ability to build effective relationships across diverse teams. I
- Proactive and solutions-focused mindset. I
- Strong communication and influencing skills. I
- Ability to present findings to senior stakeholders with objectivity and independence. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in internal audit within a large, complex charity. A, I
- Experience with audit software or data analytics tools. A, I
- Experience of federated charities. A, I
- Experience of CQC and regulated service delivery. A, I
Skills and Knowledge
- Understanding of quality assurance. A, I
- Professional qualification (e.g. IIA) or equivalent experience. A, I
Personal attributes
- Commitment to the values and mission of the charity. A, I
Please look at the attached job description for more information on the role responsibilities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a proactive and relationship-focused Corporate Partnerships Officer to support the delivery of high-value corporate partnerships that generate vital income for Blood Cancer UK. This role plays a key part in ensuring partnerships are delivered effectively, with a strong focus on stewardship, relationship management, and maintaining excellent engagement with corporate partners. Working closely with the Corporate Partnerships Manager, this role helps ensure partnerships achieve their financial and strategic objectives while delivering meaningful impact for people affected by blood cancer.
This is a collaborative and detail-oriented position, working across internal teams to support partnership planning, reporting, and impactful engagement activity. Externally, the role builds and maintains strong relationships within corporate partner organisations, acting as a key point of contact for day-to-day delivery. Strong organisation, communication, and relationship-building skills are essential, alongside a positive, solutions-focused approach and a commitment to supporting the growth and success of our partnerships portfolio.
Regular travel to the London office and partner offices will be required. The level of attendance may vary throughout the year, with increased time spent at partner offices during busy periods. This may range from a couple of days per week to approximately once per month, depending on business needs.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Claudia Jones organisation (CJO) Is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector to support the development of the organisation. This is a key appointment funded for 1year.
CJO is one of the few small Black lead charities in London, enhancing the quality of life for African Caribbean Women and Families. Founded in 1982 at the request of Caribbean women, CJO delivers family-centred services for women with children 0-16yrs, Gender- based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families.
Reporting to the board of directors/trustees, the Executive Director will oversee the strategic and operational efficiencies of our programmes and staff. This experienced leader will not only understand the working of the voluntary/community sector but also have experience in developing and implementing a successful fundraising plan. Experience of hiring and managing staff is essential and establishing relationships with local community groups is a plus. Most importantly, the Executive Director should be highly effective in a Leadership role that requires clear communication skills and decisiveness. It is important that the post holder embraces our community -based broader philosophy of investment in our community.
Note: Considering the nature of work and focus of the Claudia Jones Organisation, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010. Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). We are an Equal Opportunities employer
Objectives of this role
- Support the development and cultivation of an active and engaged Board of trustees, standing and advisory committees
- Work closely with the Board/Trustees and committees to assess and address issues affecting the organisation
- Identify, engage leverage and cultivate community resources, influence and connections to further the initiatives and mission of the organisation
- Oversee daily operations of the organisation, providing executive direction for programmes, strategies and efficiencies, compliance and quality assurance
- Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organisation’s mission
- Increase awareness of the organisation by being the main spoke person of the charity for external communication, both verbally and written
- Develop capital and operating budgets for assigned programmes, planning for short and long-term program needs
- Comply with all national and local regulations
Responsibilities
- Create business plans to achieve goals and objectives and presenting to the board/trustees for approval
- Meet annual fundraising goals in partnership with colleagues/staff team to obtain financial support from grant giving organisations, foundations, statutory organisations, cooperations and other funding sources
- Work with Staff and Board/trustees on other annual community initiatives, programmes and all external communications, including website, newsletters, promotional materials including the media
- Serve as the face of the organisation and participate in external events to increase visibility, credibility and market brand, and develop strategic partnership to further increase community awareness and expand programmes
- Build and lead an effective team that’s dedicated to fulfilling the organisation’s mission through highly successful programmes, community engagement and fundraising
- Manage staff members, volunteers and clients whose experience, cultures and languages reflect the community served by the organisation
Required Skills and Qualification
- Five or more years of experience in senior management preferably with a Charity
- Strong experience in public relations, marketing and fundraising
- Knowledge of leadership and management principles for voluntary/community sector
- Proven success working with a board of directors/trustees
- Innovative approach to business planning
- Dynamic and charismatic team player who enjoys being the public face of the organisation
Preferred Skills and qualifications
- Degree (or equivalent) in business, human resources or finance
- Experience in managing budgets
- Exceptional verbal, written and visual communication skills
- Experience in community engagement and volunteer development
- Experience in working in a cross functional and complex reporting environment
JOB SPECIFICATION
Essential
- At least 5 years relevant experience of managing a charitable organisation.
- Demonstrable senior leadership and strategic management
- Demonstrable passion for, or commitment to, the work of CJO
- Good understanding of the charity sector’s regulatory frameworks and legislation.
- Experience of building positive working relationships and managing teams/performance.
- Good judgement and able to act decisively
- Collaborative, open and able to constructively challenge and inspire
- In-depth knowledge of managing family support and VAWG/GBV services that includes children and young people
- Experience of working in and managing organisational change and development
- Experience of working with consultants and contractors
- Demonstrable experience of working in the sector and understanding of the challenges of the African Heritage women and family
- Demonstrable experience of successful fundraising from a range of sources including trust and foundations and maintaining relationships.
- Substantial experience of budget management and financial accountability at £150K and above.
- Experience of managing a varied and demanding workload
- A credible and inspiring communicator and negotiator
DESIRABLE
- Experience of gaining quality marks for services.
- Experience of using case management systems.
- A good understanding of GDPR.
APPLICATION GUIDANCE
- Following the points above will assist you to demonstrate your suitability for the role and assist the panel in ensuring an accurate assessment of your application.
- Respond to each person specification point in order when completing your supporting statement
- Provide practical examples of how you meet the criteria where possible. Examples can be from paid / voluntary roles / your life experience.
HOW TO APPLY
Candidates are asked to submit:
- a CV of no more than 2 sides of A4, font size 12
- a Supporting Statement of no more than 3 sides of A4, font size 12
- Our completed Equality & Diversity Form
Closing Date & Time: 29th May 2026
Interview Date: Interviews are expected to take place in person On 08th June, 2026
If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.
Should you be successful, two satisfactory References from previous employers are required and an Enhanced DBS check.
CJO is an Equal Opportunities Employer.
All candidates must have the right to live and work in the UK.
We will only be able to contact shortlisted candidates.
Claudia Jones Organisation was established in 1982. Primarily the organisation supports and empowers women and families of African Caribbean heritage
The client requests no contact from agencies or media sales.
Dog Aid Scotland
Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.
This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.
Role Description
The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.
Key Responsibilities
- Lead the development and implementation of Income and Engagement Strategies aimed to grow income sustainably and significantly increase awareness of the charity
- Grow income from individual giving, regular giving, fundraising events and legacy giving, whilst looking to develop further income streams such as major donors, trusts and foundations in future.
- Develop strong donor journey that's engaging, from recruitment and stewardship to longer term donor retention.
- Create and deliver engagement strategy focused on growing brand awareness, deepening engagement and understanding of the charity, its impact and services.
For more information on the role and how to apply please see the Job Pack below.
The client requests no contact from agencies or media sales.
Our client is a specialist ‘by and for’ organisation providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. They manage refuges and dispersed accommodation across Newham and Haringey and provide trauma-informed, culturally responsive support including advocacy, counselling, immigration and family legal advice and specialist projects.
They are now recruiting for a new Head of Services, a senior leadership role with responsibility for the strategic, operational, and financial oversight of all frontline delivery across the organisation. Reporting to the Director, the postholder will oversee the day-to-day operational delivery of all services, including refuges, dispersed accommodation, immigration legal advice, counselling, and specialist projects. You will ensure that services are managed and delivered efficiently and effectively, are safe, high-quality, compliant, financially well-managed, and aligned with the organisation’s feminist, anti-racist, and survivor-centred values.
To apply for this impactful senior leadership role, you will have significant experience of overseeing accommodation-based services, particularly for vulnerable adults and their children. You will have demonstrable experience of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children and will have significant experience of managing and supporting delivery staff. You will have experience of working within a commissioned or contract-funded service environment, as well as demonstrable budget management experience.
Please initially apply with a Word-formatted version of your CV – suitable candidates will then be contacted.
Due to the nature of the organisation’s work, the organisation considers the candidate’s race and gender to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.
Please note, this role will mostly be based onsite, with regular visibility across accommodation-based services (mostly East London and Haringey).
As our Communications and marketing assistant you will be a key member of the Winchester Hospice Fundraising Charity team, supporting the realisation of our communication, engagement and marketing plans to our stakeholders, allowing the charity to deliver its innovative fundraising strategy to be able to meet ambitious financial targets.
In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising communications, helping to ensure that the charity is financially sustainable and widely recognised by the local community. You will support the promotion and delivery of events, large and small, provide excellent communications support to steward donors and to enhance supporter journeys. You will contribute significantly towards the delivery of meaningful digital and print communications. Your proactive, can-do attitude and dedication to communications will play a crucial role in building a charity brand that is pre-eminent and synonymous with Winchester.
We provide specialist palliative and end of life care to adults with a life-limiting illness, who live in Winchester and surrounding village



The client requests no contact from agencies or media sales.
*EXTENDED DEADLINE UNTIL 11.59PM ON MONDAY 18th MAY 2026*
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager (Nightlight Crisis)
Reference: 346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week
Typical working pattern: 10am-6pm or 11am-7pm, with some flexibility required
Contract: Permanent
Reports to: Director of Crisis, Counselling and Children & Young People
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated
About the Nightlight Crisis Service
Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.
We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
The objectives of HMN’s Nightlight Crisis provision is to:
- Improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
- Provide 24/7 365 support for individuals experiencing a mental health crisis.
- Increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
- Remain a source of independent support for all service users.
- Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
About the Role
As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.
You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.
The successful candidate will be highly proficient manager with proven knowledge, skills and abilities as a leader and manager and have experience of developing and delivering mental health services within a health and social care setting, strong experience of managing the delivery of contracts, working to deadlines and achieving outputs, significant proven knowledge and skills around services working with adults with mental health needs and demonstrable understanding of relevant legislation and policies such as the Data Protection Act, Safeguarding and Protection of Vulnerable Adults, Safeguarding Children and the Mental Health Act and they will have a willingness to travel to locations across Hertfordshire.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 25th May 2026.
Interviews to be held on Monday 1st June 2026 at our Watford Wellbeing Centre
N.B. Please quote reference number 346 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Charity:
‘Ending Homelessness, Restoring Lives, and Sharing God’s Love.’
Rooted in Christian compassion, our mission is to ensure that every person in Leeds has access to shelter, support, and dignity - regardless of background - through compassionate care on their journeys out of homelessness.
About Our Employees:
The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness, poverty and addiction in the city of Leeds and beyond; and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.
Job Purpose:
To drive, lead and grow our income generation strategy. This senior leadership role has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
To play a key role in shaping the organisation’s future, working closely with the deputy CEO, senior leadership team, and trustees to ensure we have the resources needed to deliver lasting impact.
To increase income from the corporate sector and raise the organisation’s profile within the business community.
Key Job Role Responsibilities and Main Tasks:
Strategy & Leadership
- Improve on and deliver the fundraising strategy aligned with organisational priorities and growth plans.
- Lead, motivate, and develop the fundraising team, fostering a high-performance and collaborative culture.
- Contribute to organisational strategy as a member of the leadership team.
- Provide regular reporting and insights to the senior leadership team and Board of Trustees.
- Following agreement of budget and discussions with departmental leads, prepare clear objectives for Fundraising.
- Have 3 121s with the team per annum followed by and annual appraisal review.
Income Generation
- Grow and manage income across a range of streams, including:
- Trusts and foundations
- Major donors and high-net-worth individuals
- Corporate partnerships and sponsorships
- Community fundraising and events
- Individual giving and digital fundraising
- Identify and develop new funding opportunities and innovative approaches to income generation, particularly corporate donations and partnerships.
- Oversee budgets, forecasts, and income targets, ensuring financial sustainability.
Corporate Fundraising & Partnerships
- Identify, secure, and grow corporate partnerships, sponsorships, and Charity of the Year relationships.
- Build and manage a portfolio of corporate supporters, ensuring effective stewardship and retention.
- Develop tailored partnership proposals, sponsorship packages, and presentations for corporate audiences.
- Represent the organisation within the local and regional business community, including networking events.
- Drive engagement opportunities including employee fundraising, volunteering, and corporate-led initiatives.
- Oversee and grow existing corporate schemes, including the Angel Scheme.
- Monitor corporate income performance against targets and provide regular reporting.
Relationship Management
- Build and steward strong relationships with funders, donors, corporate partners, and key stakeholders.
- Act as a senior ambassador for the charity, representing the organisation externally at meetings and events.
- Work closely with communications and service teams to ensure compelling, accurate impact storytelling.
Governance & Compliance
- Ensure all fundraising activity is ethical, compliant, and aligned with relevant regulations and best practice
- Manage risk across fundraising activities and ensure robust systems and processes are in place
Person Specification:
Essential requirements:
·Significant experience in a senior fundraising or targeted role, ideally within the charity or not-for-profit sector
·Proven track record of delivering and growing income across multiple streams
·Corporate fundraising experience
·Strong leadership and people-management skills
·Excellent relationship-building and communication abilities
·Strategic thinker with strong financial and analytical skills
·Commitment to the values and mission of tackling homelessness
·Must hold a full, clean driving licence
Desirable:
·Experience working with or reporting to a Board of Trustees or director level equivalent
·Knowledge of homelessness, housing, or social justice issues
·Experience of organisational growth or income diversification
·Relevant professional fundraising qualification
Please see the attached documents for full role details and information regarding the selection process
The client requests no contact from agencies or media sales.
Hours: Full time (35 hours) preferred; part time considered (minimum 28 hours).
9 a.m. – 5 p.m. Monday – Friday if full time
Contract: Permanent
Responsible to: CEO (may change)
Responsible for: 2 service coordinators. Joint responsibility with the two coordinators for the housekeepers, handypersons and gardeners plus any volunteers used to support the service
Location: Hybrid in line with our Hybrid Working Policy. Office location is the White House Community Centre, Hampton. Community locations and in the homes of older people as needed.
Salary: £34,000 – 38,500 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.
Lead a team giving great practical support to local older people
Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of valuable and well used local services in Richmond upon Thames designed to improve wellbeing and enhance independence. These include information, advice and welfare benefits support; social & wellbeing centres; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and Home Services such as handyperson, housekeeping and gardening.
Partnership is central to our work. We collaborate closely with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and over 100 volunteers support over 4,000 local older people each year.
Our Home Services are a core part of our organisation, providing housekeeping, handyperson support, and gardening and plays a crucial role in enabling older people to live independently and maintain their wellbeing. Our Home Services team help with practical jobs around the home, such as cleaning, dusting, hoovering, laundry, light shopping, help with DIY, and gardening.
At Age UK Richmond, we have an exciting opportunity to lead, shape, and grow our vital community services. We are recruiting for a Home Services Manager.
Are you a motivated and forward-thinking with a passion for making a difference to the lives of older people? As the Home Services Manager you will lead a team of staff and volunteers delivering a range of services designed to promote independence and enable older people to remain in their homes for as long as possible.
This role would suit someone with excellent coordination / administration skills, highly organised and with an interest in developing a service. Experience in a management role would also be highly advantageous.
We are looking for:
1. Experience of successfully managing or coordinating a busy demanding service.
2. Strong coordination, operations or logistics experience.
3. Excellent communication and relationship building skills.
4. Strong administration and IT skills.
5. Good numeracy skills.
6. A proactive and friendly approach to service growth and improvement.
7. A genuine desire to support and improve the lives of older people, and an understanding of and empathy with their challenges and needs.
Access to a car is preferred, but not essential. You will need to be prepared to travel around Richmond upon Thames as needed.
The full job description is available on our website - follow the link. Closing date for applications is 9 a.m. on Thursday 4th June 2026. Interviews will take place at the White House Community Centre, Hampton on Monday 8th June 2026.
Provide support to help local older people to live healthier, happier and more independent lives.
The Woodland Trust is looking for a Project Support Officer to encourage and support landowners with tree planting initiatives and help deliver our goal of creating over 60,000 hectares of native woodland by 2030.
The Role:
- Manage tree planting projects from application through delivery, coordinating nurseries, contractors, consultants, and landowners.
- Provide administrative support including processing planting offers, EIA support, and managing FRM documentation.
- Assess and approve funding applications based on eligibility and landscape suitability.
- Build and maintain relationships with landowners, local authorities, tree wardens, contractors, consultants, and regional stakeholders.
- Support public enquiries via phone and inboxes, providing guidance on tree planting, woodland issues, pests, diseases, grants, and regulations.
- Use mapping tools, CRM systems, and internal databases to track projects, budgets, expenditure, and landowner information accurately.
- Advocate for the benefits of trees, support outreach activities and events, and contribute to improving team processes and procedures.
- Travel across the central region to attend site visits, meetings, events, and support the Regional Outreach team.
- This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. Occasional travel to other offices and remote locations may also be required.
The Candidate:
- Strong verbal and written communication skills with confidence representing organisations professionally and positively.
- Collaborative team player with tenacity and enthusiasm to achieve goals within budget.
- Excellent planning, organisational, and customer service skills.
- Diplomatic and empathetic listener, able to understand landowner needs, motivations, and challenges.
- Proficient in MS Office, CRM systems, databases, and handling sensitive personal data.
- Proactive mindset with the initiative to identify opportunities that support team objectives.
- Experience using GIS and online mapping systems, with knowledge of grants, environmental assessments, and land features (Desirable).
- Understanding of the charity/not-for-profit sector and woodland creation principles (Desirable).
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
- Buy and Sell Holiday Scheme
- Enhanced Parental Pay
- Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams 18th & 19th June.
The client requests no contact from agencies or media sales.
Do you have the passion and storytelling skills to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in bringing our work to life through powerful case stories, compelling content and engaging communications that inspire action and raise awareness?
We are looking for an Interim Communications & PR Officer to join our brilliant marketing and communications team on a fixed-term basis. This is an exciting opportunity for someone who thrives on creating impactful content, building relationships, and working collaboratively across an organisation to deliver meaningful communications.
In this role, you’ll take the lead on developing and managing a library of real life stories from people affected by ovarian cancer, ensuring their voices are heard in a way that is sensitive, authentic and impactful. You’ll create high quality written content across a range of channels – from website copy and emails to reports and campaign materials – helping to engage and inform audiences and support organisational objectives
You’ll also play a key role in managing relationships with supporters, including celebrities and influencers, identifying opportunities to amplify our work and increase our reach. A creative, empathetic and highly organised individual, you’ll be confident working with people with lived experience and handling sensitive stories with care. You’ll enjoy collaborating with colleagues across teams and be motivated to continuously improve how we communicate, ensuring our messages are clear, compelling and impactful.
With the support of the Interim Senior Marketing and Communications Manager, you’ll contribute to delivering communications that engage more people with our work – whether that’s using our services, campaigning for change, or supporting us through fundraising and partnerships.
If you’re excited by the opportunity to use your communications and storytelling skills to make a real difference, we’d love to hear from you.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role is a full time, 35 hours per week, interim position (1 year fixed term contract).
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required.Please email our organisation if you would like to find out more about how frequently you would likely be required in the office for this role.
The client requests no contact from agencies or media sales.
Location:MSSC National Support Centre, 200b Lambeth Road, London SE1 7JY
Contract: 35 hours per week
Salary: £27,300 gross per annum
Closing Date: Monday 25 May 2026
Interviews: Assessment Day at MSSC NSC on Monday 1 June 2026
Are you passionate about supporting volunteers and looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Volunteer Support Officer with proven administrative and IT skills to join our busy Volunteer Support team based at our National Support Centre.
This role plays a vital part in supporting the smooth and safe onboarding of adult volunteers within Sea Cadets. As a key member of the Volunteer Support Team, you will ensure that all administrative processes are completed. You will act as a first point of contact for volunteer enquiries, maintain high quality records throughout volunteers’ membership, maintaining MSSC’s commitment to safer recruitment and compliance.
Responsibilities
- Support the processing of adult volunteer applications to join Sea Cadets, ensuring all personnel records are accurately updated on the CRM system.
- Review and approve volunteer references in line with MSSC’s Safer Recruitment Policy.
- Administer the enhanced disclosure process, acting as an MSSC counter-signatory.
- Process grants and claims relating to volunteer uniform allowances.
- Review and submit applications for UKSV Security Clearances and MOD 90 ID Cards.
- Respond to all Volunteer Support enquiries received by MSSC via email, post, and phone.
Requirements
- Experience working in a customer‑focused role, handling a wide range of enquiries by phone and email, including challenging conversations.
- Excellent IT proficiency, particularly in Microsoft Excel and Outlook.
- Experience using data protection procedures and handling confidential information appropriately.
- Experience organising own workload and managing deadlines effectively.
Desirable
- Experience of database inputting, record maintenance, and data management.
- Experience working with volunteers.
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.
Student Support Officer
We are looking for people to work in secondary schools as Student Support Officers in London.
Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.
Position: Student Support Officer (Internally known as University Access Officer)
Location: Birmingham, Sandwell & the Black Country/Hybrid
Hours: Full-Time
Contract: Permanent (there is also a separate vacancy for a Maternity Cover for a 12 month Fixed Term Contract available)
Salary: £29,227.50 per annum (including London Weighting)
Closing Date: 21st May 2026
Interviews: June 2026
About the Role
You will be responsible for mentoring young people, delivering a programme in partnership with school leaders.
Students enrolled on the programme receive expert support from the University Access Officers, who guide pupils through their education options, university applications and student life topics such as navigating student finance. Mentorship helps students make decisions about their education choices, develop their university applications, and prepare for life ahead.
83% of students say that one-to-one meetings with their mentors have improved their independence to pursue academic interests and 92% of our students feel that the workshops have motivated them to attend a top university.
Key responsibilities within the role include:
- Working in up to 4 schools between Monday and Thursday, and working from home on Friday.
- Proactively building relationships with school staff to ensure their cooperation and timely completion of activities, enabling effective communication to contribute to the smooth running of the programmes.
- Using your excellent organisation and time management skills to deliver multiple programmes and projects at pace and manage administration accurately.
- Demonstrate your communication skills and ability to influence impactfully at all levels.
We are recruiting several permanent Officer roles, which will be based in schools across London and the West Midlands.
This is a great opportunity to be part of a great team of colleagues supporting you along the way with weekly team meetings and team training sessions to develop your skills
Share your ideas and make a difference to the programme and help young people achieve social mobility!
About You
Key skills for this role include:
- Experience of mentoring groups of students and 1:1.
- Excellent organisation and time management skills.
- Experience of delivering multiple programmes and projects at pace and manage administration accurately.
- Able to communicate and influence impactfully at all levels.
- Resilient and adaptable.
- Able to work towards and meet deadlines with a problem-solving mindset.
- Able to effectively time manage and actively prioritise.
- Able to work independently, in busy school environments, with an ownership mindset.
- Skilled in building and maintaining excellent relationships with young people and school staff/leaders
- Good sense of attention to detail
- Can demonstrate an ability to take action to keep young people safe and raise concerns.
About the Organisation
Join an organisation whose mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring.
Benefits include:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
- PerkBox and Employee Assistance Programme
- Online Medical assistance
- Interest-free travelcard loans
- Cyclescheme loans
- Paid wellbeing day and 2 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options in line with L&D programme
- Staff Mentoring scheme
As an equal opportunities employer, we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at the organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to the mission.
As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us.Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Student Support Officer, Student Officer, University Officer, Access Officer, Education Officer, Careers Officer, Student Mentor, Pupil Mentor, Guidance Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
