Deputy Director of Support and Advice Services
London, EC2A 
£46,118 - £54,232 per annum

National Deaf Children’s Society is looking for a Deputy Director of Support and Advice Services. This unique role will lead the UK-wide tiered provision comprising: Universal Helpline and online community, targeted Children and Family Support and specialist Appeals and Disputes casework.

The role demands an understanding of running effective advice and support services combined with knowledge of the relevant education and welfare legislation. The post holder will have experience of providing strong leadership ensuring that the delivery of the service is of high quality, rooted in good practice and enables positive outcomes for deaf children and young people. A culture of continuous improvement is necessary to drive forward the ongoing improvement of the service, as well as the need to maintain its relevance across the four UK countries.

In both the written application and during the interview process, applicants will be expected to demonstrate they have proven experience in the management of large teams as well as supporting and empowering others. This exciting role requires excellent interpersonal and communication skills, the ability to formulate and produce detailed management information reports and convey complex information succinctly. You will come with extensive experience of operational management at a senior level including service planning, setting and monitoring KPIs, outcomes and impact reporting and financial management.

If you think this is the sort of environment you would like to work in and have the skills and experience to join a team of professionals committed to making a difference to the lives of deaf children and young people, then we would like to hear from you.

To apply for this role, you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description (found at the beginning of the application process) prior to starting your application.

Currently, the application process works best on desktop / laptop devices.

The closing date for applications is on Monday 17th February at 23:59.

We expect first round interviews to be held in London on Tuesday 25th February 2020.
Second round interviews are scheduled to be held in London on Wednesday 4th March 2020.

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form.

We strive to provide an accessible recruitment process. If a disability or long-term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form.

Additional information about the support we offer is on our jobs page.

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment.

We are also committed to promoting work-life balance amongst our staff.

To apply for the role of Deputy Director of Support and Advice Services, please apply via the button shown. 

This job is being posted by Webrecruit on behalf of National Deaf Children's Society. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Head of Operations, Head of Support and Advisory Services, Senior Operations Manager, or Head of Service Delivery.

Buckinghamshire Mind shares National Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect. We deliver high quality community-based services across the county of Buckinghamshire to reach out and ensure everyone with a mental health problem gets access to the help they need.

Post Title: Suicide Bereavement Liaison Support Worker

Reports to: Talking Therapies Manager

Salary: £24,000 per annum (37hrs FTE) pro rata

(£14,270 actual per annum - 22hrs)

One year pilot project

Hours of Work: 22 hours per week (flexibly over 3-5 days)

Place of work: Aylesbury or High Wycombe

Employee Benefits

• 25 days annual leave plus bank holidays and 2 wellbeing days pro rata

• Training and development opportunities
• Sodexo employee benefits - access to a portal with discounts on supermarket shops, holidays, high-street shops, days out, cinema and gym membership
• Cycle to work scheme
• Employee Assistance Programme – free professional confidential counselling
• Childcare vouchers
• Annual leave purchase scheme
• Flu vaccinations
• Free eye tests
• Pension: Auto Enrolment (currently 3% employee contribution, 3% employer contribution

The service

The service offers listening, practical and advocacy support to people across Buckinghamshire who are experiencing issues that impact on their wellbeing as a result of bereavement by suicide. The overall aim of the service is to enable people who have been bereaved by suicide or suspected suicide to improve their resilience, functioning and wellbeing.

Purpose of the role

To provide a high-quality support service to people bereaved following suicide and lead the overall development of the project.

This post is a 1-year pilot project

Major responsibilities

• To mobilise the suicide bereavement project in line with contractual requirements.
• Build and maintain multi agency links with police family liaison officers and other relevant organisations and ensure that bereaved people are central to all processes that concern them.
• Manage a complex case-load of people bereaved through Suicide from the point of referral until service exit
• Carry out face to face needs assessment, agree action plans and act to progress identified needs.
• Undertake face to face emotional support, case management and act as facilitator to other appropriate organisations.
• Develop productive working relationships with stakeholders.
• Ensure accurate records are kept.
• To attend internal & external meetings as required.

Main tasks

• Work closely with internal and external stakeholders to raise awareness and promote project.
• Contact referrals in a timely manner.
• To attend staff meetings and external meetings as agreed with the Talking Therapies Manager.
• Attend monthly line management supervision with the Talking Therapies Manager.  
• In partnership with service users, carry out assessments of needs and create action plans.
• Support service users through early processes including coroners’ enquiries.
• Offer listening and practical handholding/advocacy support to service users.  
• Provide basic media support.
• Facilitate group work e.g. supportive signposting sessions.
• Sign post and refer to appropriate follow on support services.
• Collate, record and report key KPI data to the Talking Therapies Manager.  
• To undertake such duties not included in the job description as are reasonably requested by the Talking Therapies Manager.

Person specification

Post: Suicide Bereavement Liaison Support Worker

The person specification seeks to define a person most likely to be suited to the job of Buckinghamshire Mind Suicide Bereavement Liaison Support Worker.  Candidates are required to meet all the essential Conditions listed.  E = essential criteria; D = desired criteria.  Reference to both Conditions and Requirements in completing your application form will help in selecting candidates for interview.

Conditions

• Supports the aims and work of Buckinghamshire Mind (E)
• Maintains strict confidentiality concerning all Buckinghamshire Mind matters (E)

Requirements

Qualifications and experience

• Experience of supporting people bereaved by suicide or experience of supporting people through bereavement. (E)
• Experience of project management (E)
• Supporting people with mental health problems in the community (D)
• Personal experience of bereavement by suicide (D)
• Basic counselling/listening skills training (D)
• Ability to maintain effective working relationships and promote collaborative practice with all stakeholders and partners. (E)
• Have good knowledge of Bucks Mind services/local services/organisations service users can be signposted to (D)
• Has a good understanding of Mental Health. (E)
• Have a clear understanding of safeguarding adults and children and young people (E)
• Experience of completing KPI’s and keeping accurate records. (E)
• Proficient IT skills (E)
• Clear understanding of GDPR (E) 

Knowledge, skills and abilities

• Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people (E)
• Has knowledge of social and situational factors influencing people’s mental health and wellbeing (E)
• Build and sustain relationships (E)
• Effective and sensitive communication skills – verbally and in written form. (E)

• A good understanding of bereavement through suicide and the impact this can have on close family and their wider family, friends and community. (E)
• Ability to support people in emotional crisis (E)
• Ability to articulate the needs of and advocate on behalf of those bereaved by suicide (E)
• Can organize own workload and work without direct supervision (E)
• Ability to empathise, listen and support people in a non-judgemental, person centred way (E)
• Demonstrates personal accountability and resilience. (E)
• Good understanding of the cycle of bereavement (D)
• Ability to maintain professional boundaries. (E)
• Can submit all required paperwork accurately and on time (E)

Postholder must have the use of their own car and be prepared to travel across Buckinghamshire (travelling expenses will be reimbursed).

Applications: Please send –

Cover letter and CV, (including: relevant skills and experience, locations and hours of work that you are available).

The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.

Closing date for applications is 10th February 2020.

Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

Fixed term contract until 30th September 2021

Closing date: 19 February 2020 at 11.30pm. Interviews: 3 March 2020

*Although this role is offered on a part-time basis for 22.5 hrs a week, there is a possibility of more hours for a fixed duration during the contract. More information will be available at interview stage.

If you have experience of supporting people with housing issues, possibly gained in a charity, community or hostel based role and are looking for a part-time opportunity that comes with full support and great rewards, join Shelter as a Floating Support Worker.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve

About the role

Our brand new city centre based Floating Support Service is focused on helping clients, singles or couples mainly living in the private rented sector, to sustain their accommodation and thrive in their community. But, we need the help of people like you. Join us, and you could soon be providing vital support on a whole range of issues to clients in the east of the city. Disrepair, rehousing, welfare benefits and landlord related- you'll advise on all of these as you do your very best to help a variety of clients sustain their tenancies and prevent homelessness.

About you

As well as having experience of supporting people with housing issues, you're customer-focused, proactive, creative and innovative and work well as part of a team. What's more, you have excellent listening skills and the personality it takes to engage positively with people who may have complex lives and challenging circumstances.

Benefits
In return, we'll provide all the support and training you need to develop, plus a range of benefits. These include 30 days of annual leave (pro rata for part-time staff), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme, while flexible working is also a possibility.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our Newcastle Floating Support Service team and be the change you want to see in society.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you a creative, digital communicator with an interest in global campaigning? 

The MS International Federation (MSIF) is hiring for its global flagship campaign, World MS Day. If you have experience producing dynamic content for change, we want to hear from you.

As MSIF’s Campaign support Officer, you will help manage our stakeholder relationships and digital channels. You will create original content, capture our impact and support our cross-cultural communications.  Get in touch if you want to campaign for people affected by MS around the World.

Victim Support is looking for a Victim Care Officer based in Cardiff.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey. The nature of service required will vary depending on individual circumstances and will range from short term intervention to deal with specific issues to more regular on-going interventions addressing a range of needs and/or supporting individuals through a lengthy criminal justice process.

The purpose of this role is to support victims, ensuring that South Wales Victim Focus realise their aim of helping people cope and recover from the effects of crime.

The ideal candidate will have a can do attitude and be ready to use their initiative to support a busy and evolving service in their vision to help victims cope and recover from their experiences.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

A charity are looking for an Operations Support Officer role to assist the Delivery Team in delivering training and support for volunteers. By providing excellent customer service to both staff and volunteers, the role will ensure the smooth and professional co-ordination of an extensive training programme including the booking of venues, liaison with trainers and distribution of resources.

This is a 12 month fixed-term contract.

Key Responsibilities:
-Provide an excellent customer service to groups, trainers and volunteers to support the delivery of the Leadership training answering queries on training schedules, venues and attendance.
-Co-ordination of training and development - Work with the Delivery team and groups to identify appropriate dates, trainers, volunteer participants and venues. Lead on the sourcing and booking of appropriate travel, venues and catering for training events
-Produce communications to ensure all stakeholders have up to date information to support the delivery of training - resolve issues, such as course cancellations etc.
-Work with the Delivery team to develop and distribute high quality training resources including participant welcome packs and trainer notes.
-Help manage training records including providing support to Groups to ensure individual learning records are up to date and that appropriate systems are used.

Skills and Experience required:
-Experience of administering and supporting a team / individuals to deliver a project or piece of work.
-Strong administration and customer service skills
-Strong interpersonal, written and spoken communication skills
-An understanding and appreciation of the needs of different users and the importance of a user focused service.
-Familiarity with a range of IT applications and an ability to support others to use systems
-Flexible and able to work independently and collaboratively as part of a team
-Ability to work under pressure and to tight deadlines
-Ideally Experience of supporting training and development programmes
-Ideally experience of Working with or and supporting volunteers

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 1.6 million children who today will receive Mary’s Meals.

The Operations Support Officer will provide a back-office support function regarding facilities management, development of systems and processes, implementation of the health and safety management system, logistics and administration. This includes contributing to the development of operational excellence that supports the growing awareness of the Mary’s Meals movement, building relationships and meeting expectations of internal and external stakeholders.

Key responsibilities include:

• Supporting colleagues in the implementation of systems and processes.
• Undertaking agreed audits of our charity shops, communicating with colleagues on the timetable and type of audit and feedback any identified non-compliance or required improvements.
• Providing support and training to employees and volunteers in our shops and to those who operate material aid collections and loadings.
• Maintaining the system for repairs and maintenance and cleaning matters for offices, shops and warehouse, ensuring the safety and security of our shops and warehouse premises.
• Providing a reception service, responding to telephone enquiries.
• Organising all office purchases in line with our policies and procedures.
• Supporting the preparation of mail-outs. 

To apply, please visit our website by following instructions on Charity Job.

Closing date: Friday, 28 February 2020

The Role

This role is a tremendous opportunity for someone with excellent skills and a passion for social justice to develop their understanding of overseas disability and development working alongside an exceptional programmes team.

CBM places an emphasis on professional development and training for its employees in order to support them to fulfil their roles and encourage personal development. It encourages employees in their desire to further their qualifications and careers, and will support them by offering opportunities to undertake study for relevant qualifications.

The Programme Officer will support the frontline work of CBM UK’s Programme Development Team by managing selected small development projects and assisting Programme Managers to oversee selected large, complex programmes.  Tasks include planning, quality control on reporting (narrative and financial), monitoring and evaluation and administration. This role also provides support for development of project funding proposals and due diligence and contracting on new grant funded projects.

Based:  CBMUK office is currently in Oakington, Cambridge, moving to Mercers Row, Newmarket Road, Cambridge, in the first quarter. Alternatively, the post holder can be based in Edinburgh where two further Programme Managers are currently based.

Key criteria for success

Within 12 months, the Programme Officer will:

· Be working to clear and agreed strategic objectives and plans

· Have a good understanding of  the portfolio of programmes where the Programme Officer is providing a supporting role and be fully responsible for their assigned project portfolio

· Have built up strong relationships with the staff and partners associated with their assigned project portfolio

· Be providing timely and accurate project information and updates to the Line Manager, Head of Programmes and other Programme Development (PD) team members when necessary

· Have acquired familiarity with CBM internal systems and Standard Operating Procedures (SOPs), including planning and reporting formats, project and financial management system (NAV) and SharePoint

· Be participating meaningfully in the CBM UK programme strategy development and implementation process.

Key responsibilities

The Programme Officer will ensure support for management of the design, delivery and funding of quality programmes for CBM UK.

1. Project Management (60%)

a. With support from colleagues, be responsible for managing a small number of non-institutional donor projects in line with CBM’s structures and Standard Operating Procedures.

b. On their assigned portfolio, work with others to support implementing partners to develop and report on monitoring, evaluation and financial frameworks. Ensure high quality and timely narrative and financial reports are submitted to donors and stored correctly on the server.

c. Provide supplementary support to Programme Managers leading on selected large scale or complex grant funded projects, particularly on reporting requirements.

d. Develop and maintain excellent working relations with CBM and implementing partner staff in UK and overseas

e. Contribute towards meeting best practice in programme development in CBM UK, integrate organisational learning into future work and participate in the development of CBM UK’s new strategy

f. Carry out country and project planning and monitoring visits when required, usually accompanied by other staff (up to 8 weeks a year).

2. Programme Development and Funding (30%)

a. Provide surge support to develop high quality funding applications to institutional donors.

b. Support the Head of Programme Funding in carrying out donor research and developing an electronic resource library of data, concepts etc for new proposals.

c. Act as focal person for due diligence and contracting processes with institutional funders. Coordinate with the Senior Compliance Officer and Head of Programme Funding regarding completion of institutional donor contracts and agreements and filing of signed contracts. In tandem with this process, coordinate with PMs to draft and finalise standard cross- organisational, CBM Global, Project Agreements / Contracts.

d. Act as the PD Team liaison person with the Major Relationships team to coordinate programme fundraising opportunities for potential Trust, Corporate and major donor funded projects.

Additional tasks (10%)

a. Provide programmatic support for the Head of Programmes and Programme Development team when required e.g. administration, quarterly and Board reporting and reviews.

b. Contribute to arranging CBM UK hosted events such as meetings, training courses and international workshops

c. Carry out other duties as required by the Heads of Programmes and Programme Funding.

For full details please download the recruitment pack.

Do you want to work in a supportive environment delivering exceptional support and education? 

Ambitious College is proud to be an Ofsted Good college, supporting learners aged 16-25, in particular those who may have received all manner of set-backs in and outside of education.  We are looking for Learning and Behavioural specialist staff, with a passion for working with young people to join us. 

Your role as an SEN Learning and Behaviour Support Assistant:

• Provide day to day support, delivering 1:1, paired and small group teaching, and learner sessions using a behavioural approach (PBS).
• Supervise and support community-based learning and educational visits
• Help to plan lessons by preparing materials and resources
• Working with key pupils to help develop their personal plans and aspirations
• Supporting pupils to develop crucial life skills to help them thrive

You will need to be well organised, have good planning skills, an appreciation of health & safety in the workplace along with a commitment to safeguarding and promoting the welfare of children and young people. Above all, you will also need the physical and emotional resilience to work with young people who sometimes present with behaviours that challenge.

Working at Ambitious College we offer a wide range of financial and wellbeing benefits, such as:

• Competitive annual salary, Paid over 52 weeks
• We are committed to CPD, we are a part of the Haringey Education Program where you can access a wide range of training and development opportunities.
• Subsidised weekly classes including; Yoga, Zumba and Running
• Annual staff recognition awards
• Cycle to work scheme up to £5000
• Season ticket loans
• Wellness programmes
• Employee Assistance Programme
• Access to physiotherapy for all employees

Start date: We are hiring throughout the year as our learner numbers grow. 

If you would like to find out more about working at Ambitious College, please contact our recruitment team. Alternatively apply today and help us in making the ordinary possible for young people with Autism.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

Can you lead Enfield’s key older people’s charity?

Age UK Enfield is a key provider of advice, dementia care and support, day care, navigation, fitness and frailty support services in the diverse North London borough.

As our CEO, you will have leadership skills, knowledge of the charitable sector and experience of working in health, social care or advice, preferably with older people.

You will also have excellent communication and business skills in order to engage AUKE’s key stakeholders (older people, trustees, staff, volunteers, funders and partner organisations) and to develop the charity. Experience with finance and change management are also required.

Age UK Enfield is a great place to work. We offer an excellent benefits package including 25 days’ holiday, access to our employee benefits policy with Simply Heath and a pension scheme. When joining us, you will also enjoy all the satisfaction of making a measurable difference to the 7,000 local older people we support every year.

If you really want to make a difference in people's lives, visit our website to find out more and apply.

Application is by completed form; no CVs, no agencies.

Closing date: 9.30am on Tuesday, 25th February 2020.

Interview date: w/c 9th March 2020.

Age UK Enfield (AUKE) is the operating name of Age Concern Enfield. AUKE is an Equal Opportunities employer.  AUKE is a charity (no. 1063696) and company limited by guarantee (no. 3352062).

Senior Services Manager – Domestic Violence
Central/West London (with travel throughout London)

About Us

We are Advance, a women-only organisation dedicated to helping women cope and recover from experiences of domestic abuse, as well as women who are at risk of offending or with short term sentences to reduce offending.

We deliver nationally accredited, quality marked support services in Hammersmith, Fulham, Westminster, Kensington, Chelsea and Brent. This includes our criminal justice services, housing, healthcare and social care support.

We are now looking for a Senior Services Manager to join our team and manage the quality and delivery of our services to women.

The Benefits

- Salary of up to £45,000 per annum including London Weighting DOE
- Workplace pension
- 30 days’ annual leave, plus public holidays
- A day off for International Women’s Day

This is an amazing opportunity to take on an exciting new challenge and make a real difference at a strategic level within an ambitious, growing charity.

You’ll discover that our organisation is built on values of accountability, innovation, collaboration and respect. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

You will have the chance to build on our previous successes, maintain the quality of our services and grow our solutions so they can continue to change lives.

The Role

As the Senior Services Manager, you will oversee the quality and delivery of our domestic abuse services in Central/West London.

A key aspect of your role will involve building relationships with Commissioners and partner organisations, gaining support for our cause and expanding the charity’s remit into other boroughs.

Working with the CEO and Directors, you will:

- Influence and support the development of strategic plans to ensure the sustainability, development and delivery of services
- Recruit, develop and manage your team, including first tier managers and their teams
- Drive and develop existing and new service models
- Implement quality assurance systems to ensure KPIs and targets are met
- Represent the charity at meetings and presentations

About You

To be considered as the Senior Services Manager, you will need:

- Significant experience of strategic planning and operational management at a service manager level and developing and delivering services at senior service management level
- Significant experience of working with women and/or children with a complex range of needs
- A sound understanding of violence against women and girls, particularly domestic violence and abuse and issues relating to it
- A good understanding of organisational systems and frameworks, line management and project management
- Knowledge of risk and needs assessment and safety and support planning procedures and how this is delivered in practice
- Knowledge of adult and children safeguarding principles, child abuse and child protection issues and MARAC
- A relevant qualification or equivalent by experience with a particular focus on the women’s sector and/or the community and voluntary sector

Please note: only female applicants will be progressed as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Other organisations may call this role Senior Service Delivery Manager, Senior Programme Delivery Manager, VAWG Programme Manager, Domestic Violence Programme Manager, Senior Community Support Programme Manager, or VAWG Project Manager.

The closing date for applications is the 19th February 2020, with interviews scheduled to be held on the 26th February 2020.

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.

So, if you’re seeking to create a positive change as a Senior Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 35 hours per week

Outreach Services Programme Coordinator

Do you wish you had a job that brings people together and improves their lives? Are you a creative organiser who'd like to have a positive impact on the community. Jewish Care is looking for a new Outreach Services Programme Coordinator who can put his or her talents into running our community-based services in the North-West London Community Hub. The role is based in Golders Green (36.25 hours a week) and offers a salary of £30,000 per annum along with sustained career development and staff benefits. Our company genuinely cares about its employees and their success, so you'll be encouraged to develop your leadership and management skills in a way that enables you run these essential services efficiently and effectively.

What you'll be doing:

- You will be responsible for the development and day-to-day operational running of the community centre's evening and weekend services aimed at reducing social isolation and encouraging people to live well.

- You will work alongside relevant colleagues to develop and run Supportive Communities, Community Dementia Projects, Befriending and Telephone Befriending.

- You will manage the wellbeing, development and performance of Outreach staff and volunteers.

- You will liaise with internal and external colleagues to ensure that the physical environment and catering services are safe and well run.

- You will assist with relevant staff and volunteers to ensure that new services and programming are implemented and managed in line with agreed standards and KPIs.

- You will collaborate with Community Development and Community Engagement colleagues to develop new services in association with partner agencies.

- You will work closely with the Centre Coordinator to develop and run Support Services for members such as hospital/GP assistance, help with shopping and other supported tasks.

About you:

- You are educated to degree level or have equivalent experience in social care, social work, community work or dementia.

- You have extensive experience in an Outreach role, working with older and/or disabled people and people living with dementia, either in a personal or professional capacity.

- You are a people-person who has strong experience in people-management and enjoy collaborating with others.

- You are confident in your knowledge of relevant legislation, DOLS and adult safeguarding practice, and knowledge of the Jewish community is a bonus!

- You have exceptional customer service skills along with high levels of creativity and resourcefulness

- You possess the ability to work within tight deadlines and budgets due to your strong administrative, organisational and managerial skills.

Why you'll love working with us

No matter how old or young you are, if you want to make a difference where it's needed most, see what we have to offer. On top of providing some of the most competitive rates of pay in the care industry, we give some excellent benefits including: 4% employer contribution pension, training, free meals, childcare vouchers, eye tests, employee referral bonus, and a generous mileage allowance for work - the list goes on!

We are a team of many different backgrounds and cultures

Jewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths, bringing their own unique perspectives and individuality to their roles.

For further information and a full job description or an informal discussion on this exciting opportunity please email our recruitment team recruitment3 @ jcare . org

Benefits

Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day's annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

About

Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. It provides a wide range of services to help meet the community's physical, social and emotional needs, both directly and in partnership with other organisations. We care & support many people including; older people with dementia, disabilities, mental health needs and Holocaust survivors and many more.

We aim to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community. The organisation is committed to finding innovative solutions tailored to the people who use their services.

We are a proud to be multi award winning organisation. Prestigious awards and accolades they have received include; The Skills for Care Be

We are looking for an IT Support Engineer to provide onsite 1st & end line support to our client in London.

Your duties will include;

• Resolving 1st and End line queries for approx. 200 users (some remote workers) in a predominantly Windows environment.
• Carry out technical investigation into support calls and escalate to the local technical team where issues require escalation.
• Maintain spare IT stock, warranties and software licences in accordance with the asset register.
• Instigate hardware swap outs within the timescales set out by the availability SLA to maintain service availability on failed devices
• Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware.
• Produce formal damage reports as per the damage report process.
• Provide assistance in coordinating the testing and installation of new 3rd party software or services.
• Log/update or remove asset register information relating to kit when it is moved/deployed

Essential skills & technical ability required;

• Active Directory
• Windows
• AV support for meeting rooms
• VOIP support
• Printer installation & support
• SharePoint desirable

CEO – Air Ambulances UK

Would you like the opportunity to lead the national Charity supporting, representing and advocating the lifesaving work of the nation’s air ambulance charities and the wider air ambulance sector?

Background

Air Ambulances UK is a national charity, originally founded in 2015, to support the 21 air ambulance charities across the UK. Its activities have been focussed on raising funds from the types of national fundraising partnerships for which the individual ‘local’ charities are not eligible. The funds raised are then distributed amongst the ‘local’ charities.

In January 2020, the Association of Air Ambulances Ltd (AAA), the long-standing professional trade body of the UK’s air ambulance sector, was merged into Air Ambulances UK, the national charity. This has formed one single nationwide organisation for the UK’s air ambulance charities, as well as for the wider air ambulance services community which brings huge benefits and opportunities to the sector.  Not only does it provide a more streamlined and effective way to achieve the joint overall aim of improving pre-hospital care for patients, it also creates just one single national entity with which other organisations and the public can more easily engage and support.

The new organisation will retain its charitable status and continue its fundraising work while taking on the important remit and activities of the AAA.  Our unified aim is to bring together global-leading clinical and aviation expertise and world-class businesses and organisations to drive innovation, development and funding of pre-hospital emergency care, enabling air ambulance charities to save even more lives every day across the UK. 

Appointment of a Chief Executive

For the first time the charity intends to appoint a CEO.  The CEO will provide leadership and management to the new organisation and will work closely with the Chair and the Board of Trustees to set the strategic direction.  As well as being responsible for the effective day to day management of the charity, the CEO will act as an ambassador, developing and brokering strategic partnerships and collaborations with other stakeholders and working to ensure that AAUK offers an invaluable service to its Members and the wider air ambulance community.

The CEO will have strong strategic leadership and operational management ability, excellent communication skills and a ‘can-do’ attitude. Experience of and the ability to transform strategy into delivery with clarity and accuracy, and a demonstrable capacity to develop relationships with a variety of stakeholders, will be key attributes for this post.  

We are incredibly excited about the opportunities that the unification of AAA and AAUK brings to the lifesaving work of the nation’s air ambulance charities and the wider air ambulance sector and the potential for this role.

If you want to play a leading part in shaping the future of our services across the UK, then we would be delighted to hear from you.

The location of the role is flexible – there will need to be a decision about whether/where any office is located and the role is likely to be home based with travel required initially (AAA office is currently in Henley in Arden and the lease expires in July, AAUK staff are currently home based)

Eastside Primetimers is supporting us in recruiting for this role. Please download the candidate information pack for further information before you apply. Application is by CV and a covering letter which should indicate why you are interested in applying for the role and how you meet the role requirements.  If you would like a call to discuss the role in more detail, please contact Paul Venning on +44 (0) 77 71 99 71 24.

The closing date for applications is Monday 24th Feb with shortlisting interviews taking place that week and the week after.  Interviews with Air Ambulance UK will take place week commencing 16th March.