Supporter services officer jobs

Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? 
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.

What does this role do?
As Digital Product Manager, you'll:

• lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
• collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
• manage, coach and develop a Digital Product Officer,
• ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.

Interviews for this role are provisionally scheduled for 7th and 8th May 2026 and will take place on Teams.

Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

This is an exciting opportunity for a proactive and analytical policy professional to join our dynamic External Affairs team in The Royal College of Radiologists’ (RCR).

Our policy aims are simple: to enhance NHS systems, pathways and working conditions for RCR members so that they can provide optimum care to their patients. While the aims are simple, making it happen is less so. This is where the policy team come in. Good working relationships with the doctors and senior manager are key to the success of this role, establishing credibility and understanding how their needs from the frontline can be best met.

In this role the Policy Advisor will work with the wider team by actively monitoring and responding to the external environment to influence change. The Policy Advisor will lead the development of evidence-led policy development in priority influencing areas. The postholder will be confident collaborating with key decision makers, and responding to consultations from governments and regulators. Working closely with the Policy and Public Affairs Manager and other members of the external affairs team to provide advice and counsel to the College. 

This is a great time to join the RCR team – with the exciting opportunity to build exposure and experience in public affairs, media and evidence. 

What you’ll do:

• Gather, interpret and analyse information on policy areas relevant to RCR specialties, clinical oncology and clinical radiology
• Work with Officers, committee chairs, special interest groups and other doctors to ensure that our consultation responses reflect the expert views of the RCR’s membership
• Support the planning, development, delivery and review of policy projects, consultation responses and lines to take
• Support the building of relationships with external stakeholders, including opinion formers and decision-makers
• Crafting external policy content as requested including reports, briefings, web content and presentations
• Monitoring and responding to policy queries from members and stakeholders

What you’ll need:

• Good working knowledge of public policy, government and parliament across the four nations
• Experience of writing policy papers and positions 
• Experience of responding to consultations 
• Excellent interpersonal, verbal and written communication skills
• Ability to explain complex issues clearly in writing and orally, able to adapt style
• Ability to build good working relationships with different teams, working in a collaborative way

If you are looking for an opportunity to demonstrate your expertise and grow your skills in a charitable organisation with a great cause and ambitious goals then please find out more about the Policy Advisor role, the RCR and instructions on how to apply in our candidate pack. 

Why join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.

Responsibilities

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices

• Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.

• When required, be an active and engaged member of CALMs EDI Supergroup.

• Be a data steward for fundraising, ensuring quality data management.

• Support the fundraising team with financial data queries

Role specifics

Stewardship:

• Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.

• Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities. 

• Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required. 

• Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.

• Support on the maintenance, optimisation  and creation of relevant pages on the CALM website.

• Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations. 

• Support the Social Fundraising Manager with ad moderation where required

Operational and administrative support:

• Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM

• Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank. 

• Support retention activities, including upgrade, reactivation and loyalty journeys.

• Provide administrative support for acquisition and retention campaigns

• When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)

• Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience. 

• Support the teams with finding cost effective travel and hotels to support event delivery.

• Support the Head of Public Fundraising with month end financial reconciliation processes

• Identify and code income across various fundraising platforms.

• Preparing data and  uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver 

Fulfilment:

• Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.

• Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues. 

• Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.

• Run daily checks of the supporter store to ensure order fulfilment can be carried out.

Your profile 

Competencies

Essential

• Excellent verbal and written communication skills

• A keen eye for detail

• A high level of computer literacy

• Excellent interpersonal and relationship building skills

Desirable

• Passion and flair for fundraising

• Data analysis skills

• Comfortable working in a fast-paced, creative and forever-changing environment.

Reports to: Senior Fundraising Manager

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £33k per annum

A work environment that values creativity, personal growth and collaboration.

Applications will close on Sunday 26th April and are reviewed on a rolling basis; we encourage interested candidates to apply early.

Job Title: Partnerships Officer

Duration: Permanent

Hours: Full time – 36 hours per week (job share/part-time considered)

Salary: £32,700 per annum, plus pension and benefits

Location: Homebased

Overall job purpose

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.

They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.

The Partnerships Officer will support regional teams and communities to scope and develop projects, supporting feasibility, options and project development work as well as business planning, project management and funding. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Sunday 10 May 2026.

The interviews will take place in Northampton on Wednesday 27 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Bridlington. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Monday 27th April 2026

Interview day (in-person) - Thursday 7th May 2026

Start date: July 2026

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Bridlington

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£36,400 per annum.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.

Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.

You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.

Lead the future of youth opportunity in Bristol.
Drive income, build partnerships, and change young lives every day.

Young Bristol is looking for an ambitious and passionate Head of Fundraising & Communications to play a pivotal role in shaping the future of our charity and the thousands of young people we support.

This is more than a fundraising role. It’s a unique opportunity to take ownership of income generation at one of Bristol’s leading youth charities, working at a time of exciting growth as we approach our 100-year anniversary. You’ll lead our fundraising strategy, grow a diverse income portfolio, and build meaningful partnerships that directly enable young people to thrive.

Working closely with our Chief Executive, Senior Leadership Team and Trustees, you will drive sustainable income across trusts, corporates, major donors and events, while also leading communications that bring our impact to life. From powerful storytelling to strategic relationship-building, your work will ensure more young people have access to safe spaces, trusted adults, inspiring activities, and life-changing opportunities.

We’re looking for someone who combines strategic thinking with a hands-on approach — a confident communicator, relationship builder and leader who is motivated by purpose and driven to make a difference.

In return, you’ll join a values-driven, supportive team who truly believe in every young person and are committed to helping them discover what they are capable of.

If you’re ready to lead, inspire and create lasting impact across Bristol’s communities, we’d love to hear from you.

Closing date for applications is 17:00 on Wednesday 22nd April

Interviews will take place on the Wednesday 29th April, in person at our main offices. BS14 Youth Centre, Stockwood Lane, Bristol. BS14 8SJ

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

The Research Officer supports Kinship in building a strong and coordinated evidence base about kinship families, and ensures our influencing work is grounded in real experience.

The role supports the design, delivery and communication of high-quality research, insights and evaluation that shapes policy, practice and service development. It also supports the coordination and operational delivery of research and practice activity, helping ensure projects, networks and events run effectively and that insights are shared across the organisation and the wider sector.

They will work closely with colleagues across the organisation, including Policy, Programmes, Peer Support and Communications. It will ensure that research and insight are gathered and used consistently and that the experiences of kinship carers, particularly those from underserved communities, are central to our work. This role could be hybrid or remote.

Key responsibilities include:

• Design and deliver qualitative and quantitative research that improves understanding of kinship families’ needs, experiences and outcomes.

• Lead data collection through surveys, interviews, focus groups and desk research.

• Carry out analysis using suitable methods to produce accurate and meaningful insight.

• Ensure research reflects the diversity of kinship carers, including carers from ethnic minority communities, mixed heritage families, informal kinship carers and carers experiencing additional barriers.

• Maintain strong ethical standards and follow GDPR requirements.

• Developing and supporting participatory research methods with carers, children and young people.

• Support evaluation of Kinship services including peer support, training and digital programmes.

• Develop tools and approaches that help gather feedback and evidence of outcomes.

• Analyse programme data to highlight trends, gaps and opportunities.

• Provide evidence that strengthens Kinship policy positions and external influencing activity.

• Contribute data and insight to briefings, consultation responses and reports.

• Support opportunities for kinship carers to participate in research in a respectful and inclusive way.

• Manage the Kinship Professionals’ Network and the Kinship Care Researchers’ Network, working with the Practice Lead to plan and schedule meetings, coordinate agendas, record and minute meetings and share insights across the organisation. 

• Support the planning and delivery of research and practice events, from consultations to knowledge exchange events.

Essential requirements include:

• Experience completing mixed methods research including design, fieldwork, analysis and reporting.

• Experience working in a research, evaluation or insight role in a charity, academic or public sector setting.

• Experience producing accessible research outputs for different audiences.

• Experience engaging with underrepresented communities and understanding barriers to participation.

• Experience of kinship care or social care research in the UK or comparable settings

• Excellent project management skills with an ability to manage multiple projects and tasks with accuracy and attention to detail.

• Strong analytical and data interpretation skills with experience of R or equivalent statistical languages.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Key dates:

• Application deadline: 11.59pm on Sunday 19 April 2026
• First interview: w/c 27 April 2026 (online)
• Second interview: w/c 4 May 2026 (if required)

How to apply:

Please apply for the role of Research Officer by sending a CV (max 2 pages) and cover letter (max 1 page). The deadline is 11.59pm on Sunday 19 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

We are looking for a strategic, values-driven and collaborative Charity Director/CEO to lead DS Achieve (a small charity) through its next stage, building on strong foundations to ensure long-term sustainability and meaningful impact for the families we support.

This is a rewarding opportunity to play a key role in shaping the future of a small community-focused charity supporting children and young people with Down Syndrome. Working closely with the Board of Trustees, you will provide strategic leadership, guide the development of the organisation, and support a committed team to deliver high-quality services for families across Hertfordshire and surrounding areas.

Please see the attached Role Profile for details.

At OCD Action we have a big vision and we have decided to invest in our fundraising team to help us secure the income our organisation needs to drive our work forward.

OCD Action exists because it takes 7 years on average for people affected by OCD to get the treatment that they need. OCD is debilitating, isolating and destroys lives, but it is treatable. Sadly the wait for treatment, for too many is too long. We are working, with the OCD Community, for a time, when OCD is well understood and everyone gets the treatment and support they need when they need it. Until that day arrives, we are committed to ensuring everyone affected by OCD has access to high quality support, information and guidance.

As Senior Trust and Foundations Officer you will support the delivery of our vision by growing our portfolio of Trusts and Foundations, crafting exceptionally high quality and persuasive applications for three, four and five figure bids and managing all successful and existing grants.  

We are a small but highly effective team at OCD Action, if you join us you will work closely with our service delivery team and have the opportunity to see the impact of your work. We are looking for someone who is passionate about improving outcomes for people affected by OCD and can channel this into ambitious, creative and persuasive grant applications. This role requires someone who enjoys working with people and is adept at building networks and maintaining effective relationships. This role may be particularly suited to someone who has supported with the development of Trust applications in a larger organisation and is looking to develop their skills or to work with increased flexibility.

We aim to make working for OCD Action, work for you. We have a range of benefits including: 25 days annual leave plus 8 statutory bank holidays (pro rata for part-time roles) ensuring fair entitlement for all working patterns. Flexible working and blended home / office working is welcome, you can agree your hours, office/home pattern with your manager as long as all commitments, responsibilities and meetings are covered. We are committed to equality, diversity, and inclusion, we are actively building a team that fully reflects and best supports the OCD community. 

If you think this is the opportunity for you, please complete the application form attached. We look forward to hearing from you.

CEO

• Salary for FTE: £62,000 - £75,000 dependant on experience
• 38 hours a week over 5 days (flexibility for right candidate)
• Home-based with travel for events and meetings

Reporting into the Board of Trustees, we are seeking an inspirational CEO for the PDA Society, who can lead with humility and curiosity, empowering and supporting our staff along the journey. They will be responsible for the day-to-day management of the charity and its staff and volunteers, and will oversee the development of our training products, research and support services, whilst ensuring sustainable growth in impact and income.

This is a fantastic opportunity to join a trusted enterprise within the PDA community with a strong mission and a committed, values driven team. The successful candidate will be passionate about improving the lives of PDAers and their families. You will be energetic, creative and bring new ideas for enhancing the charity’s reputation, through nurturing existing relationships and developing new ones to achieve the charities goals. Our ideal candidate will have lived experience of autism, PDA or other neurodivergence although this is not essential.

Closing date for applications: Midnight on 22nd April 2026

Interviews with Trustees:  April / May 2026

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value. ​

A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.​

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things and we’d love to have you join Samaritans and help us continue to succeed.

​

​Contract Terms 

• Permanent role
• Full time (35 hours per week)
• £33,000 to £34,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences

​

​What you'll do:

• ​Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.
• Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.
• Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.
• Ensure all activity is run in line with best practice and compliance.
• Reports into the Senior Direct Marketing Manager and wider team to deliver the individual giving strategy for priority audiences.
• Undertake database analysis, to inform and improve the direct marketing programme.
   

What you’ll bring:

• ​Hands-on experience managing direct marketing campaigns across various channels.
• Strong project management skills and the ability to meet targets.
• Knowledge of customer relationship marketing, fundraising regulations, GDPR, and best practices.
• Excellent written and verbal communication skills.
• A collaborative team player with great organisational skills.​

See full Job Description and Person Specification.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

Applications close: ​09:00am on 24th April 2026

Interviews: w/c 4th May, with second round interviews w/c 11th May​

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.

Job description

We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.

Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.

Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.

We’re recruiting a highly organised, IT‑proficient Admin & Triage Officer to support our fast‑paced Single Point of Access.This role is perfect for someone who enjoys working at pace, solving problems and supporting colleagues and residents with confidence.

While you will be employed by BVSC, your day-to-day role will sit within One Bexley working closely with the consortium partners and Local Authority.This role will act as the single point of contact for all enquiries, referrals and information requests into the consortium.

The role requires excellent organisational skills, strong multitasking ability and high-level IT competence (particularly in excel) and managing shared systems such as SharePoint and CRM databases. You will play a crucial role in triaging referrals, managing the shared inbox and phone line, supporting data processes, producing information updates and supporting the wider team with administrative coordination.

If you’re calm, efficient and great with people, this could be the role for you.