Supporter services officer jobs
Do you want to help keep a busy dog-loving workplace running smoothly?
We’re looking for a Facilities and Post Room Coordinator to support the day-to-day operation of Dogs Trust’s London office. You’ll manage incoming and outgoing mail, maintain supplies and equipment, and assist with facilities tasks to ensure a safe, welcoming, and well-functioning environment for staff and visitors.
What does this role do?
As a Facilities and Post Room Coordinator, you'll:
- Coordinate facilities contracts, office supplies, and related purchase orders and invoices.
- Provide support to colleagues and visitors, including meeting room setup, AV assistance, and reception cover.
- Manage incoming and outgoing post and couriers, ensuring timely distribution and deliveries.
- Maintain communal areas, monitor stock, report building issues, and carry out First Aid and Fire Marshal duties.
Could this be you?
You’ll have experience in a busy administrative environment, delivering excellent customer service with strong communication and interpersonal skills. Highly organised and proactive, you’ll be confident managing multiple tasks, willing to undertake First Aid and Fire Marshal training.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Finance Officer.
We have an exciting opportunity to join a super friendly, motivated, and supportive Finance and Administration Team.
The role is conveniently located near Liverpool Street and hybrid working is available working Monday to Wednesday in the office.
You will be an effective team member working alongside the Finance Manager to ensure that income and expenditure are appropriately processed in accordance with The Sick Children’s Trust's procedures, and that coding and costing are accurate and appropriate. You will work with the Finance Manager to support a range of financial procedures from banking to preparation of budgets and forecasts.
You will be the first point of contact for finance queries. Therefore, strong numeracy skills, previous experience in a finance role and good communications skills are essential.
For further details regarding the role, please see the recruitment pack.
Our vision is to work to a future where every family with a seriously ill child in hospital will be able to stay together, just minutes from their child’s bed during their treatment.
If you strongly believe you can contribute, then join us on a 12 month fixed term contract and we will give you every opportunity to succeed. We look forward to hearing from you.
To apply please submit your CV and covering letter demonstrating how you meet the person specification.
Closing date 5 December
Here’s a brilliant chance to join a purpose-led charity as their Operations Support Officer, helping keep vital engagement work running smoothly, safely, and with heart.
This role would suit someone who thrives on practical problem-solving, enjoys delivering meaningful activities, and loves being right at the centre of community-focused work.
If you have previous experience in engagement, community work, youth work or similar sectors, especially within a charity or non-profit setting…this could be your next rewarding step!
Role: Operations Support Officer
Organisation Type: Charity
Salary/Rate: £15.35 - £16.48 per hour
Working Arrangements: Hybrid (2 days required in the office per week plus event days)
Location:
Employment Type: Temporary position
Closing Date: CVs reviewed on a rolling basis – early applications encouraged!
The Role
As an Operations Support Officer, you’ll play a central part in ensuring day-to-day delivery runs seamlessly across engagement activities, events, outreach, and data processes for the Rees Foundation. You’ll be the steady pair of hands keeping things moving forward, supporting colleagues, engaging with vulnerable groups, and contributing to safe, inclusive practice.
Your responsibilities will include:
- Leading or co-delivering engagement sessions, events, outreach and activities
- Coordinating logistics, materials, bookings and preparation
- Providing planning support, practice guidance and creative input
- Helping develop session plans and engagement approaches
- Acting as a senior point of contact during delivery and ensuring safe practice
- Supporting and coordinating workflow to keep activities running to plan
- Troubleshooting routine delivery issues with a calm, solutions-first mindset
- Ensuring information flows smoothly between colleagues
- Providing general operational support to keep the engagement function joined-up
- Contributing to the scoping of CRM and system improvements
- Supporting data collection, organisation and preparation
- Ensuring accurate recording of activities, participant details and monitoring information
- Supporting partnership engagement and stakeholder communication
- Promoting activities to care-experienced people and community partners
- Building positive relationships and ensuring inclusive practice
- Keeping accurate notes, updates, and engagement records
- Feeding updates to the Head of Service Delivery for reporting needs
- Promptly flagging safeguarding or risk concerns
You’ll shine in this role if you have:
- Strong experience in community work, engagement, youth work or similar
- Confidence delivering sessions with vulnerable groups
- The ability to support colleagues daily without holding managerial authority
- Excellent organisational skills and comfort juggling multiple tasks
- A calm, proactive approach to problem-solving
- Strong communication skills and a collaborative working style
- Comfort working with data, systems and record-keeping
- A commitment to safe working, professional boundaries and risk escalation
- Experience co-producing with care-experienced or vulnerable groups
- Background in a charity or social care environment
- Familiarity with trauma-informed or person-centred practice
- CRM or data system experience
Why Apply?
You’ll be part of a charity doing genuinely meaningful work
Every day brings variety - engagement, operations, outreach, data, coordination
You’ll be stepping into a supportive team that values practical, confident doers
Perfect for candidates who love purposeful, community-focused impact
Please note: An enhanced DBS is required for this role (or willingness to obtain one).
Interested?
CVs are being reviewed on a rolling basis - early applications are encouraged!
This is a hands-on operational support role, perfect for someone who enjoys rolling up their sleeves and making things happen. Apply now to be part of this impactful temporary opportunity with a wonderful charity dedicated to care and the community.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
We are creating and protecting a new native forest across Warwickshire and Worcestershire. By restoring woodland, grassland, and wetland, we’re helping rare and threatened species thrive and supporting nature’s recovery in the West Midlands. The Forest is a place for wildlife to flourish and for people to find peace, connection, and community. Through long-term protection and restoration, we’re building a resilient landscape that grows stronger when nurtured together.
The Opportunity
We're looking for an enthusiastic Corporate Partnerships Fundraiser to help us grow our network of corporate supporters who share our vision of a greener future. This is a varied and rewarding role where you'll build meaningful relationships with businesses, coordinate inspiring corporate volunteering days in our beautiful woodland, and help companies make a tangible environmental impact.
Reporting to our Senior Corporate Partnerships Manager, you'll be the welcoming face of the Forest for local and regional businesses; from managing existing partnerships to identifying exciting new prospects. You will represent us at networking events and will coordinate corporate engagement activities, including our annual Midsummer Reception.
What We're Looking For
You're a natural relationship-builder with excellent communication skills and a passion for delivering outstanding stewardship and supporter care. You thrive on variety, from coordinating events to crafting compelling proposals, and you bring strong organisational skills with a proactive, can-do attitude.
What We Offer
- Hybrid working with offices where you'll be surrounded by the forest you're helping to grow
- Flexible working to ensure a work-life balance
- 28 days holiday plus bank holidays
- Contributory company pension with 4.5% employer contribution
- Health Cash Plan – get cash back on opticians, dentists and more!
- Group Income Protection Scheme – to support you if you get sick
- Employee Assistance Programme – financial, physical and mental wellbeing support
- Access to exclusive discounts from thousands of retailers
- Life Assurance at four times your basic salary
In your cover letter please explain your motivation for applying and what skills and experience you can bring to the role.
We are creating and conserving a huge broadleaf forest for the benefit of the environment, wildlife and people.



The client requests no contact from agencies or media sales.
Are you an organised, proactive administrator with a passion for supporting effective operations in a fast-paced international environment? The ITF is seeking an Office Operations Admin to ensure the smooth running of daily functions across the Asia Pacific office.
About the Role
As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.
You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.
The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.
Key responsibilities include:
- Coordinating travel, logistics, accommodation and meeting arrangements.
- Managing routine HR administration and maintaining personnel records.
- Supporting finance processes including invoice tracking and expenses.
- Maintaining digital and paper filing systems accurately.
- Acting as first point of contact for routine queries.
- Supporting office systems, policies and procedures.
- Managing supplies, equipment and office resources.
- Supporting colleagues during peak periods.
About You
You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.
You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.
You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.
- Strong administrative and organisational skills.
- Experience supporting HR, finance or operations.
- Ability to manage competing priorities.
- Strong communication and customer service skills.
- High IT proficiency across office software and filing systems.
- Experience working in diverse environments (desirable).
- Ability to anticipate operational needs and take initiative.
- Commitment to confidentiality and professionalism.
Why Join Us?
You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.
In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.
The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.
Hours: 35 hours per week.
Location: Hybrid working, with one day per week at our London office.
About you
Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing strategy, as well as leading and managing IT and digital change projects should be second nature to you. Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen.
How to apply
For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.
To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 30 November 2025.
Interview date: First and second-round interviews to be held w/c 8 December 2025.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Survival International is looking for a skilled, enthusiastic Individual Giving Officer, focused on high donors, foundations and legacy givers. If you excel in relationship-building, creative planning, and meticulous organisation, this is your chance to be part of a movement making a difference for Indigenous peoples worldwide.
Focused on engaging with and inspiring individual donors, rather than submitting bids and filing reports, this role gives you the space for creativity and initiative. As part of a small but highly motivated and effective team, you will get to work with and learn from a varied and supportive group of colleagues.
We are open to recruiting a more experienced candidate, or one earlier in their career - the salary will be set in the upper or lower half of the advertised range accordingly. For a more experienced candidate, we are also open to this being a part-time post.
For further details, please download the Job Description and the Application Form. The Application Form is downloadable via the 'How to apply' button.
The client requests no contact from agencies or media sales.
Help us secure the funds needed to save lives.
We are looking for a passionate Senior Direct Marketing Officer to join our Individual Giving team at Samaritans. This role will create, manage and implement key campaigns and projects across the Individual Giving (IG) programme to recruit and retain supporters maximising loyalty and lifetime value.
Contract
£38,000 - £40,000 per annum plus benefits
Full time (35hrs per week)
Fixed Term Contract (12 months)
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Craft creative direct marketing campaigns across a range of channels
Manage campaigns from concept to fulfilment and analysis
Develop long-term marketing strategies to maximise income
Work with staff across the organisation to deliver high class supporter experience
Review and analyse campaign effectiveness
Build strong relationships with external suppliers and agencies
What you’ll bring
Proven experience of direct marketing campaign management
Sound understanding of customer relationship marketing and integrated marketing communications
Experience of managing online and offline campaigns
Strong project management skills
Ability to communicate with a wide range of stakeholders
Excellent copywriting and proof-reading skills
Full Job Description and Person Specification here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Friday 5th December @ 09:00am
Interviews: w/c 8th December 2025. Second round interviews will be held on 15th and 16th December.
The client requests no contact from agencies or media sales.
NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.
This is an exciting time to join NICE, as we begin to plan for our 40th Anniversary year and build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.
We are looking for a candidate who can engage our families and individual and community supporters, compellingly convey the need for, and impact of, the work we do. The post holder will work closely with the CEO, Fundraising Manager, the rest of the fundraising team as well as other teams across the organisation, not forgetting our amazing families.
Key Responsibilities:
- Generate income across an agreed range of community fundraising initiatives and events
- Steward supporters to help maximise income and future support to the charity
- Develop and maintain strong relationships with our families and community supporters
- Be committed to helping disadvantaged children and adults
Requirements:
- Previous fundraising and income generation experience
- Experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters
Due to the nature of our work, it is recommended that you work from our office in Moseley, Birmingham, the majority of the time. However, some hybrid working will be considered.
We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.
To apply for this role please send your CV with a covering letter, outlining why you would like this role.
Interviews will be held on the 9th December 2025
The client requests no contact from agencies or media sales.
Communications and Programmes Officer
Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1
Reports to: Senior member of the team
Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?
We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.
What you’ll be doing:
- Leading on digital communications – newsletters, social media, and web content
- Supporting the delivery of events, courses, and member convenings
- Gathering insights through surveys and maintaining member engagement data
- Preparing briefings and resources that support our social mission
- Contributing to a positive team culture and supporting new colleagues and volunteers
What we’re looking for:
- Degree-level qualification or equivalent experience
- Excellent written English and multimedia skills
- Strong organisational and project management abilities
- A collaborative working style and attention to detail
- A commitment to our mission and values, and an interest in Catholic Social Teaching
Bonus skills (desirable but not essential):
- Experience with virtual learning platforms, graphic design, or working in a faith-based organisation
Why join us?
You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Yeldall Manor is seeking a visionary, faith-driven, and servant-hearted Chief Executive Officer to lead our Christian charity into its next chapter.
Yeldall Manor is a Christian residential rehabilitation centre supporting men who are struggling with addiction. Rooted in our Basis of Faith, Ethos Statement, and Values, we offer hope, healing, and transformation through Christ-centred care.
For nearly 50 years, Yeldall has been a place of restoration and new beginnings — helping men break free from addiction and rebuild their lives with dignity, purpose and faith.
As CEO, you will work closely with the Board of Trustees to provide strategic leadership, spiritual guidance, and compassionate oversight across all aspects of the organisation. You will bring the experience, insight, and communication skills needed to inspire and equip our dedicated staff, volunteers, and partners — ensuring that Yeldall continues to flourish in its mission and ministry.
We are seeking a visionary leader with a committed Christian faith — someone who can uphold and model the ethos and values of Yeldall Manor while supporting residents in their spiritual journey. You will be an experienced and compassionate leader, able to guide teams through change and growth, and a gifted communicator who can inspire trust and collaboration across staff, residents, and external partners.
A passion for supporting individuals in recovery and personal transformation is essential. If you are in recovery yourself, you must have a minimum of two years’ clean time.
Yeldall Manor is committed to safeguarding and promoting the welfare of its residents. The successful candidate will be required to undergo a satisfactory enhanced DBS check.
This is a permanent position, available on a full-time or part-time (0.8 FTE) basis. We are happy to be flexible for the right candidate.
If this opportunity excites you and you feel called to lead and serve in this way, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role.
We would like to fill this post as soon as possible, so please apply by 12 noon on Monday 1st December 2025. Early applications are encouraged.
Join us at Yeldall Manor — and help shape a future of hope, healing, and lasting change.
Applicants are requested to submit the following:
1. Current CV
2. Cover Letter
3. Response to Screening Question
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a skilled and conscientious Corporate Appointee & Finance Officer to join our team.
This important role combines financial administration with the responsibility of acting as a corporate appointee or deputy, supporting vulnerable clients who are unable to manage their own financial affairs.
You will ensure that income such as welfare benefits and pension is received, bills are paid, and clients’ finances are carefully managed. You will use Xero accounting software to maintain accurate records and make secure online payments.
As part of our organisation, you will help ensure that some of the most vulnerable people in our community are supported to live safely and independently.
Key Responsibilities
- Act as a corporate appointee or Deputy for clients in line with DWP requirements
- Receive and manage client income, ensuring rent, utilities and other bills are paid on time
- Process and reconcile financial transactions accurately using Xero
- Make secure online payments and manage client budgets
- Keep accurate and up-to-date records for audits and reports
- Communicate clearly with clients, families, staff and external agencies
- Handle sensitive and confidential information responsibly
- Follow all financial procedures, safeguarding policies and GDPR requirements
- Report discrepancies, safeguarding concerns or financial anomalies promptly
- Work collaboratively as part of the finance and support teams
What We’re Looking For
We are seeking someone with strong finance skills, accuracy and attention to detail who also has the interpersonal skills and patience needed to work with vulnerable individuals.
Person SpecificationEssential Skills and Experience
- Proven proficiency in Xero accounting or similar software
- Ability to process and reconcile online payments accurately
- Strong numeracy and literacy skills (GCSE level or equivalent)
- Confident using IT systems including spreadsheets, email and online portals
- Experience of working or living with vulnerable people in a supportive or professional capacity
- Good verbal and written communication skills – clear, respectful and professional
- Ability to manage sensitive personal and financial information confidentially
- High level of accuracy and attention to detail
- Organised, with the ability to prioritise workload and meet deadlines
Desirable Skills and Knowledge
- Knowledge of corporate appointeeship processes or DWP benefits
- Experience working in a charity, community or care organisation
- Understanding of safeguarding, confidentiality, and data protection
Personal Attributes
- Honest, reliable and professional
- Patient, empathetic and respectful
- Able to work independently as well as part of a team
- Committed to fairness, inclusion and supporting vulnerable people
Why Join Us?
This role offers the chance to use your finance skills to make a real difference to the lives of vulnerable people. We provide:
- A supportive and friendly team environment
- Ongoing professional development
- The opportunity to combine finance work with meaningful social impact
The client requests no contact from agencies or media sales.
Who are you
You are qualified chef or catering professional who is excited by the prospect of developing training, business partnerships and product development in conjunction with the staff and volunteers at our community garden, kitchen and nursery in Richmond.
About your values and strengths
You will be someone who:
- Grasps new ideas and opportunities and runs with them
- Has the energy and skills to share their knowledge with others
- Is a powerful advocate for learning and development, particularly for people with learning disabilities
- Will be able to mobilise the skills and resources of staff, volunteers and users of the service to deliver work and the work of the kitchen and its development
- Will see the value of, and maximise the opportunities available to through the work of the community garden, its produce and the resources to be developed from it.
- Is confident in approaching other organisations and individuals to drive business and operational development
What we want you to do
Out "Kitchen at the Stud" project is a new initiative funded in partnership with the Royal Borough of Richmond. The Kitchen is a fully refurbished resource at the heart of our Horticultural Service based in grounds of Hampton Court Palace.
The Community Garden is an extensive horticultural resource and the kitchen project is an integrated part of our developing programme of learning and skills development. The Kitchen Lead will work with the garden team in building the kitchen into both a publicly accessible amenity, a training resource, seasonal cafe available on open days and for targeted group dining in addition to exploring the potential for product lines for public sale.
What you can expect from us
Balance is a specialist provider of community based support and services across SW London to people with learning disabilities and enduring mental health support needs. We are:
- A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
- A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
- An organisation supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
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Entrepreneurial, outward facing, collaborative and embrace the testing of new ideas and initiative.
Additional Benefits of working for us
- A commitment to training and professional development to support internal progression in and beyond the charity.
- Inclusion in and a 3% employers contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
- Access to a range of discount schemes including Blue Light Card
- Access to the charity's employee assistance programme.
- Access to travel card loan, and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Windmill Hill City Farm is an established community hub in central Bristol supporting local people to live active, healthy and fulfilling lives. The farm has over 200,000 visits each year, a life-changing health and social care volunteering programme, a well-respected outdoor learning programme as well as an award-winning café and bustling day-care nursery.
A new opportunity has become available for an experienced Individual Giving Officer to join the Fundraising team in our Central Services department. The role is responsible for shaping and leading the individual giving fundraising programme, raising vital income to continue the charity’s education, health and social care work, develop the site and keep the farm gates open for the community.
You’ll be responsible for using your fundraising experience to develop the individual giving strategy, delivering inspiring, data-driven campaigns and working towards financial targets. As a highly motivated person, you’ll thrive having the independence to design your own programme of work, experimenting with innovative fundraising techniques and increasing the charity’s income from individual giving to really make a difference to the lives of local people.
Windmill Hill City Farm shares an ambition to create a fairer, safer, accessible and inclusive city where everyone feels they belong and has a voice.
The client requests no contact from agencies or media sales.
Our client is a is a pioneering, purpose-driven and complex charity operating at the forefront of health care.
Interim Executive Director of Corporate Services (6 – 9 month contract)
Health Charity
Based Rochester or Redhill with 3-4 days per week in office.
Salary: Up to £100,000 FTE
Our client are looking for an experienced Interim Executive Director of Corporate Services to lead the organisation internal functions, deputise for the CEO and and support the team ahead of a new strategic period.
To be successful you will need:
- Proven experience at a senior leadership level in treasury and finance management, budgeting and business planning
- A track record of working in innovative and ambitious environments, through a highly supportive and collaborative approach
- Experience of identifying, planning for and delivering new opportunities and efficiencies that maximise organisational-wide effectiveness.
Closing date: Monday 1st December 2025
Start date: between the 8th and 22nd December 2025.
CV’s will be assessed on a rolling basis.
To be considered, please upload your CV.
If you have any specific queries around the role, please contact our retained advisors at Prospectus.


