Supporter services officer jobs
About the role
We have an exciting opportunity to join our Marketing, Communications and Engagement team in a newly created Marketing Communications Officer role.
This role exists to support the planning and delivery of integrated, multi‑channel marketing campaigns that drive awareness, engagement and impact across our Brand, Services and Fundraising activity. Working closely with the Senior Marketing Communications Officer and Marketing Communications Manager, you will play a key role in bringing campaigns to life across social media, email, web and paid channels.
You’ll be responsible for creating and coordinating content tailored to different platforms, ensuring campaigns are delivered consistently, on time and aligned to agreed objectives and KPIs. From drafting social content and email campaigns to updating website journeys and supporting paid activity, you’ll help deliver joined‑up campaigns that create a seamless experience for our audiences.
By supporting campaign execution and performance tracking across channels, you will help improve reach, engagement and conversion - ultimately ensuring more musicians and people in music can access our services and support.
About you
To be successful in this role, you will have experience supporting or delivering multi‑channel marketing campaigns, with a strong understanding of how content and messaging adapts across social media, email and web. You’ll be confident creating and publishing content, and able to write clear, engaging and accessible copy tailored to different audiences and platforms.
Highly organised, you’ll be able to manage multiple campaign elements, deadlines and incoming requests, while maintaining excellent attention to detail. You’ll be comfortable using data from different channels (such as social, email and web metrics) to monitor performance and inform improvements.
You’ll bring a proactive, collaborative approach, with strong communication skills and a genuine interest in creating effective, audience‑focused campaigns that deliver impact.
Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
About Us
At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.
Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us.
Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here.
Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love.
How do I apply?
For full details of the role and how to apply please click ‘Apply’ and visit our website. You will need to download our application forms and submit these to us by the deadline below.
The client requests no contact from agencies or media sales.
Are you an organised, detail driven multitasker who thrives in a fast paced environment? Do you enjoy keeping projects running smoothly, supporting colleagues, and making a meaningful impact through your work? If so, the Professional Standards team at the Royal College of Radiologists (RCR) wants to hear from you.
At the RCR, we support doctors working in imaging and cancer treatment across the UK and beyond. Our Professional Standards team plays a vital role in ensuring our Members and Fellows have access to high quality guidance, robust clinical audit tools, and the resources they need to deliver outstanding patient care. And now, we’re looking for a proactive Administrator to join us at an exciting and pivotal time.
As our Professional Standards Administrator, you'll be at the heart of our work providing essential administrative and Officer support across a diverse range of projects. This role is perfect for someone who loves variety, enjoys collaborating with colleagues and contributors, and takes pride in delivering high quality administrative support.
What you’ll do:
- Manage multiple inboxes and respond to enquiries with clarity and professionalism
- Coordinate diaries and support Officers and senior staff with meeting arrangements
- Provide full secretariat support to committees and working parties, including preparing agendas, taking minutes, and tracking actions
- Support the smooth delivery of audits, guidance projects, consultations, and online events
- Help maintain accurate records, update website content, and ensure processes run seamlessly
- Juggle competing priorities while keeping a cool head and an eye for detail
What you’ll need
- Highly organised, adaptable, and comfortable managing multiple tasks at once
- Confident communicating with a wide range of stakeholders by email and in meetings
- Skilled in using Microsoft Office applications
- Able to take initiative, respond quickly to new challenges, and maintain exceptional accuracy
- Enthusiastic about contributing to workstreams that genuinely make a difference to clinicians and patients
By joining the Professional Standards team, you’ll be contributing directly to work that supports doctors and improves patient care across the UK. You’ll become part of a friendly, collaborative team with a shared purpose, where your work helps shape national standards in imaging and cancer care.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Your Place...
Your Place is a supported housing service for individuals who have experienced homelessness and may be living with mental health challenges, substance misuse, or complex trauma.
The environment can at times be unpredictable, and properties may experience higher levels of wear and tear than typical residential settings. The ideal Maintenance Officer must be comfortable working in these environments and demonstrate patience, resilience, and a non-judgemental approach at all times.
They will regularly access occupied rooms and communal areas and may encounter individuals in distress or displaying challenging behaviours. They will be supported by a wider team but must be able to maintain professional boundaries while showing empathy and respect.
Duties & Responsabilities:
·Support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.)
· Support Customer Services with planned room health & safety checks.docx.pdf)
·Provide first-line response to reactive maintenance, cleaning and repairs
·Carry out minor building repairs including decorating, plumbing and fabric repairs
·Check plant rooms and boilers for leaks and general condition
· Ensure equipment is well maintained and safely stored
·Ensure portable electrical appliances are tested as required
·Use hand and power tools safely and effectively
·Assist with inspections of grounds, buildings and facilities
·Undertake general janitorial and porterage duties
·Maintain accurate digital documentation and records
·Ensure equipment is well maintained, adequately stored and meets all safety requirements
Health & Safety
·Ensure Health & Safety procedures are consistently implemented
·Contribute to risk assessments and implement actions
·Monitor subcontractors to ensure compliance and quality of work.docx.pdf)
·Proactively identify and report hazards across properties
·Clear snow and ensure safe access during adverse weather
Working with Residents & Environment
·Engage with residents in a respectful, trauma-informed and non-judgmental way
·Work within occupied properties with sensitivity and awareness of resident circumstances
·Build positive, professional relationships while maintaining clear boundaries
·Remain calm and professional when dealing with distressed or challenging individuals
·Report safeguarding concerns appropriately and follow organisational procedures
·Work collaboratively with housing and support teams to ensure a coordinated approach
Service Delivery
· Proactively walk communal areas and report maintenance, safety or cleaning issues
·Monitor and action tasks through internal systems in a timely manner
· Ensure all duties align with organisational policies and performance standards
·Undertake other duties within the scope of the role as required
IMPORTANT INFORMATION
·This is not a standard maintenance role and involves working in environments affected by complex social issues
·Properties may at times be in poor condition due to resident circumstances
·You may encounter behaviours linked to mental health challenges, trauma, or substance use
·The role requires resilience, adaptability, and a strong values-based approach
Full training and support will be provided, but candidates should feel confident and motivated to work in this type of environment.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of the position and being an effective member of the wider Your Place team.
Experience
·Experience of risk assessment or a health & safety qualification
·Experience of building cleaning and maintenance, handyperson or caretaking duties.
·Experience working in social housing, supported housing, homelessness services or similar environments (desirable)
·Experience working with vulnerable adults or individuals with complex needs (desirable)
Qualifications
·Building trade or health & safety/facilities management qualification
Skills & knowledge
·Good understanding of health and safety requirements within a building environment
·Good communication skills
·Good IT and systems skills
Abilities
·Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries
·Ability to manage own work load effectively and under pressure
·Ability to accurately input information on a database or information systems
Personal qualities
·Confidence to challenge where necessary in relation to property / security matters
·Diplomatic and tactful
·Patient and tolerant
·Self-motivated and enthusiastic
·Honesty, reliability and punctuality
·Good interpersonal skills
Desirable criteria
·Full driving licence
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
Project Intercept is our initiative that works with technology companies to prevent child sexual abuse online. We design and embed warning messages into platforms to interrupt harmful behaviour and signpost people to support through our Stop It Now service.
Over the past two years, Project Intercept has shown that these interventions can reach large numbers of people and contribute to meaningful behaviour change. We are now entering the final year of the project, with a focus on widening our impact – growing partnerships with more tech companies while continuing to support and strengthen existing relationships.
This role sits at the centre of that work, supporting both the coordination and development of Project Intercept’s partnerships. The postholder will engage with a wide range of external stakeholders, including major technology companies, government, law enforcement and third sector organisations, helping to build and maintain positive working relationships while ensuring activity is well organised, progressed and delivered effectively. Alongside this, the role will support project delivery, evidence gathering and internal coordination, helping the programme run smoothly, reach more partners and maximise its impact.
For a more detailed job description, please review the job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Wednesday 10th June. Interviews are schedueld to take place on 17th June (stage 1 online) and 23rd June (stage 2 in-person).
Please note that only applications with all sections completed will be reviewed during shortlisting.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#project #officer #projectcoordination #advocacy #prevention
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington.
£36,000.00 per annum, working 35 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Rent Collection and Arrears Management
- Manage rent and service charge accounts across a defined patch, ensuring payments are.
Housing Benefit, Universal Credit and Income Stability
- Liaise with Housing Benefit, Universal Credit and Department for Work and Pensions teams to support claims, verify information and resolve delays or discrepancies affecting rent accounts.
Court and Legal Process Support
- Prepare documentation and evidence for legal action in relation to rent arrears
Cross-Team Working and Communication
- Work closely with Housing Operations, Income colleagues and Care and Support teams to coordinate responses to income-related issues.
Record-Keeping, Compliance and Quality
- Maintain accurate, timely and auditable records for all income-related activity on the housing management system.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Income Manager and Income Team
- Housing Operations Teams
About you:
- Fair-minded and approachable, with the ability to build constructive working relationships with tenants
Skills and Abilities
- Ability to communicate clearly, professionally and sensitively with tenants, colleagues and partner agencies.
- Good organisational and time-management skills, with the ability to manage a varied income caseload and competing priorities.
What you'll bring:
Essential:
- Experience of working in an income-related role within social housing, supported housing, or a similar environment is required.
Desirable:
- Experience of working within supported housing, homelessness services or other settings supporting people with vulnerabilities.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us why you think you'd be a great fit for our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
We are looking for a professional, confident and compassionate person for our Education and Training Officer role. This role is full time, based at either our offices (Stafford or Stoke-on-Trent) with an option for hybrid working, following completion of probation/training.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Education & Training Officer you will be working with a small team within New Era, our support service for domestic abuse. You will be responsible for the education, awareness and training for partners, professionals and the local community. You will be delivering content relating to domestic abuse, with the sensitivity and professionalism as you would expect.
Key Responsibilities:
- Co-creation and continuous review of training content to ensure information is current
- Deliver of online and in person training, in isolation or with other team members
- Undertake administration accordingly - including managing delegates, registers and evaluation
About You:
Ideally, you will be aware of the impact of domestic abuse on families, workplaces and communities, and are resilient to deal with any disclosures and safeguarding matters arising. You will have some experience of developing and delivering multi- agency training and creating engaging presentations. You will be able to create high quality information in an easy to follow format.
You will need:
- Experience of presenting to, training, and developing people.
- Experience of partnership working, engaging with organisations and building relationships.
- Experience of gathering, managing and presenting data in reports and presentations.
- Ability to communicate sensitively and effectively both verbally and in writing with a wide range of people.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Marketing Officer
Hours: Full-Time (34.5 hours per week over 5 days)
Location: Hybrid working (40% working from the office in Leeds)
Salary: £26,073.23 – £29,345.65
Contract: Fixed-Term for 12 months (maternity cover)
DBS: An enhanced check will be required
About Us
At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!
About the Role
It’s been an incredible few years for Epilepsy Action with a re-brand and national campaigns reaching millions of people. We are now an established YouGov Top 200 UK Charity and have grown our financial turnover and scale dramatically. Despite this, there’s still more to do to realise our vision of a ‘world without limits for everyone with epilepsy’ by 2030. The challenge now is to double down on the momentum of the past few years. To continue to challenge stigma and raise awareness of the UK’s largest hidden disability.
To do that we’re looking for someone to join our award-winning marketing team. Someone with creative flair and an understanding of marketing. Someone who thrives in a collaborative environment and has excellent organisation skills.
This will be a varied role covering digital and print marketing. It is an excellent opportunity for someone at the beginning of their marketing career; whether that’s straight out of university or after a couple of years in another role.
This is an environment where you can develop new skills by learning from a multi-disciplinary team. You’ll play a central role in bringing marketing and communications plans to life, coordinating design and content assets so they land on time, with the right message and to the right people.
At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is two days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
About You?
We are looking for someone who:
- Wants to gain experience from working in a high performing team.
- Is a self-starter and enjoys working collaboratively as part of a team to deliver great work.
- Has a passion for marketing and enjoys creating content that drives results.
- Is highly organised and can coordinate people and projects to ensure deadlines are hit.
- Is fluent in the language of data and can use these insights to create creative briefs.
- Can pick up new systems and processes quickly and meticulously manage brand assets.
Interested?
If you are interested in what you have read so far, you can submit your application via our online portal. Click apply and you will be redirected there.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this, we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader. This means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.
Closing Date: 15th of June 2026 @ 9am
Informal Chat: Week commencing 15th of June 2026
Interviews: Week commencing Monday, 29th of June 2026
Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to formal interview. As part of the recruitment process there will be a presentation task and a panel interview.
About the role
Sitting within the Community & Events Team, and more broadly the Income & Engagement Department, the Community Fundraising Officer plays a vital role in supporting the long-term growth, development, and delivery of Sands’ community fundraising activities.
This is a new role at Sands, and it is an exciting time to join our growing team. This role will support acquisition activity, national campaign delivery and provide outstanding stewardship to fundraisers, community group and Sands groups, maximising their fundraising efforts and strengthening their relationship to Sands. You will also support the development of Sands regional fundraising approach, providing operational and administrative support to the Community Fundraising Manager.
The role is key to enabling the scaling of national community campaigns, enhancing supporter led fundraising activity, delivering high quality supporter stewardship, and supporting the future development of Sands’ emerging regional fundraising model.
Main Responsibilities
Community Fundraising Delivery & Growth
- Working with the Community Fundraising Manager, develop and deliver a community fundraising strategy for both new and existing activities.
- Support and assist with the delivery of Sands' community fundraising portfolio, ensuring activities are monitored and excellent supporter experience is given so to maximise impact and growth of each product.
- Provide operational and administrative support across the community fundraising pipeline, including, building web pages and ad campaigns, managing enquiries, recording activity on the database, drafting communication and creating e comms.
- Support the implementation of Sands’ regional fundraising model over the next strategy period, working with internal teams to establish ways of working, build best practice and, to identify opportunities for local engagement and increased income.
Supporter Stewardship & Relationship Management
- Deliver high quality, personalised stewardship for supporter led community fundraisers, community groups, schools, clubs and societies, ensuring supporters feel valued, inspired and supported throughout their fundraising efforts.
- Maintain regular communication with supporters via email, phone, and social platforms, ensuring prompt responses, clear guidance and automating where appropriate to improve efficiency.
- Provide proactive stewardship to high potential fundraisers and groups, helping them reach and exceed their targets.
- Work in collaboration with the Supporter Care Team to ensure seamless supporter journeys and continuity of communication.
- Work in collaboration with the Volunteering Team to support Sands Volunteer Groups with their local fundraising activities.
- Review and implement a tiered thanking model, ensuring fundraisers of all levels are thanked appropriately and in a timely manner.
Marketing & Engagement
- Support the Community Fundraising Manager with the delivery of marketing activities for supporter led community fundraising.
- Assist with the development of marketing materials and ads for supporter led community fundraising, seasonal campaigns, and national challenges.
- Work with the Engagement Team to update and maintain the “Fundraise for Us” section of Sands’ website, ensuring content is inspiring, accurate and up to date.
- Gather case studies, stories and impact examples to support promotional activity and supporter motivation.
- Capture and create content for email and social media.
- Work with external agencies and provide admin support to maximise impact and capture learnings.
Administration, Data & Reporting
- Maintain accurate supporter records in the CRM, ensuring all relevant information is captured and updated in a timely manner.
- Support data insight and reporting processes, enabling effective measurement and optimisation of community fundraising activity.
- Prepare basic reports, summaries, supporter lists and stewardship logs.
- Manage logistical tasks relating to fundraising packs, stewardship materials and fundraising products.
- Ensure all activity complies with fundraising regulation, governance standards and Sands’ policies.
Cross Team Collaboration
- Work closely with the Community Fundraising Manager, Supporter Care Officers, Engagement Team, Events Team and Community & Volunteering Team to ensure joined up supporter experience across Sands.
- Support the wider fundraising programme during peak activity periods—including Baby Loss Awareness Week, Say their Name Day, Winter campaigns, and regional events—by assisting with supporter enquiries, content collation and campaign delivery.
- Attend Sands events, supporter activities and external meetings where required, occasionally outside of normal working hours.
General Responsibilities
- Be an active member of the Community & Events Team and Income & Engagement Department, collaborating with colleagues to optimise performance across all fundraising areas.
- Demonstrate flexibility and a willingness to adapt within a fast growing, evolving fundraising function.
- Take part in monthly 1:1s, annual appraisals, and personal development reviews.
- Undertake all mandatory training and abide by Sands’ organisational policies.
- Represent Sands professionally at internal and external events and meetings.
Person Specification
Skills & Experience
- Experience in a fundraising, events, community engagement, customer service or administrative role (charity sector experience advantageous).
- Excellent interpersonal skills, with the ability to build rapport and communicate empathetically with supporters.
- Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively and meet deadlines.
- Ability to write clear, engaging supporter communications.
- Comfortable using CRM systems, databases and digital platforms.
- Creative thinker with the ability to contribute ideas for campaigns and supporter engagement.
- A passion for supporter led fundraising and an understanding of the motivations of community fundraisers.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Shape evidence-led solutions to tackle systemic racism
We are recruiting two Policy Officers to support the development of evidence-led approaches to tackling racial inequality.
Working as part of our Policy and Practice team, you will contribute to research, policy development and influencing work. This includes producing evidence reviews, leading and contributing to report writing, working with partners across the voluntary and statutory sectors, and helping to co-produce solutions with people with lived experience.
You will also support our wider influencing activity, including using social media and other channels to promote change and engage key audiences.
This is an opportunity for someone with experience of research or policy work, and a strong understanding of racial inequality, to play a direct role in shaping work that informs practice and policy at a national level.
Who we are
The Race Equality Foundation is a national charity working to tackle systemic racism and create the conditions for everyone to live healthy, secure and fulfilling lives and we are looking to appoint two Policy and Practice Officers.
We combine evidence, co-production and practical action to address the root causes of racial inequality. Our work focuses not only on identifying inequality, but on challenging the structural racism, discrimination and unequal distribution of power that drive them. We work alongside communities, practitioners, policymakers and institutions to develop evidence-informed solutions that improve services, strengthen communities and promote racial justice.
The Foundation has a long history of delivering innovative and influential programmes, research and policy change. This includes the evidence-based Strengthening Families, Strengthening Communities parenting programme, pioneering work on the experiences of Black, Asian and minoritised ethnic young people with a disability to older people living Dementia.At the same time, we established national collaborations to advance race equality and tools such as the Race Equity Maturity Index.
Today, our work spans health and care, employment, housing and community wellbeing. Through partnerships, research, training and policy influence, we continue to demonstrate what meaningful anti-racist systems change can look like in practice.
We are based in London but have a national remit.
Job Description
The overall purpose of this role is to contribute to the Foundation’s research, policy and influencing work by helping to develop evidence-informed and co-produced approaches to tackling racial inequality and advancing anti-racist systems change. The postholder will support projects that combine research, lived experience and practical action to influence policy, improve services and strengthen communities.
The postholder will be expected to exercise professional judgement and initiative within agreed organisational priorities. The work will involve:
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Supporting the development of policy, practice and social action that advances race equality and addresses structural racism
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Working collaboratively with people with lived experience, community organisations, researchers, policymakers and practitioners to co-produce projects, policy positions and approaches to change
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Managing, supporting and delivering policy, research and practice-based projects, including planning activity, coordinating stakeholders, monitoring progress and ensuring high-quality outputs
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Identifying, analysing and communicating evidence relating to racial inequality and translating this into policy briefings, reports, consultation responses and other influencing materials
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Supporting the Foundation’s wider influencing, communications and engagement activity, including meetings, workshops, events and stakeholder engagement
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Maintaining effective project administration and accurate electronic records
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Demonstrating a commitment to anti-racist practice and the values of the Foundation
Person specification
Skills, experience and knowledge required include:
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Experience of contributing to or leading policy, research or practice-based projects, including taking responsibility for outputs, delivery and quality
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Experience of working collaboratively with people with lived experience and community organisations to co-produce research, policy or influencing activity
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Strong understanding of racial inequality, structural racism and anti-racist practice, and the ability to apply this understanding in policy and practice development
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Experience of gathering and analysing evidence to support policy development
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Understanding of how research, lived experience and community knowledge can be combined to inform systems change
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Strong written and verbal communication skills, including the ability to produce clear, accurate and accessible content for different audiences
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Strong organisational and project management skills, including the ability to manage competing priorities and deadlines
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Ability to work independently and use initiative within agreed areas of responsibility
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Experience of building and maintaining effective working relationships with external stakeholders
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Good digital skills and online research and communication tools
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Educated to degree level or equivalent experience, with at least two years’ experience in policy, research, community engagement or related fields
Pay and Conditions of Service
This post is available until end of March 2027, with the possibility of extension.
The salary is £34,216, inclusive of LW, per annum, plus contribution to workplace pension.
The post location will require attendance at our London office a minimum of two days per week.
Applications will only be accepted via application form on our portal. We will not accept any applications via CV.
Please note, we can only accept applications from those already eligible to work in the UK.
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
Our client is a fantastic organisation that enables local people to support local causes, making grants to small charities and voluntary groups working in communities across Berkshire. They work with individuals, companies and other organisations to assist in delivering their charitable aims and develop longer-term strategic giving programmes.
For 40 years, they have championed local giving, building partnerships with like-minded people and organisations. Through their tailored philanthropy advice, they help to match their supporters’ aims with the many small, effective local charities offering solutions to local issues.
In recent years they have made grants in excess of £1 million per annum and the endowment fund has grown to £14 million providingsustainable future support for generations across Berkshire.
Chief Executive Officer
c£80,000 + benefits
Based in Berkshire, with travel and evening engagements. This role is Hybrid with 1-2 days a week working from home each week depending on commitments
This is a fantastic and unique opportunity for a new ambitious Chief Executive to lead the foundation into its next phase of growth in strategic philanthropy, with a clear emphasis on income generation, external engagement, and strategic expansion.
As the public face of the organisation, you will champion local philanthropy, build strong relationships with donors and partners to deliver effective support for the local community, and provide inspiring services for donors.
As a leading grant maker in the Royal County of Berkshire, they are committed to developing the financial support it already generates within the voluntary sector. Key responsibilities will include:
- Develop new opportunities for fund development through new business, Corporates, small to medium size businesses and with individual donors and supporters across Berkshire
- Contribute to the strategic development of the organisation, setting strategy and overseeing Governance
- Develop a robust marketing and communications strategy
The successful candidate will bring a commercial outlook and strong interpersonal and stakeholder management skills, with the ability to work effectively across a wide range of audiences, both collaboratively with a passionate staff team and independently.
If you are passionate about making Berkshire a better place to live and work, we would love to hear from you.
Further details can be found on the Prospectus website.
How to Apply
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link.
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
If you wish to apply using an alternative format, please contact Prospectus.
If you would like to have an informal conversation about the role, please contact our retained partners via email with your CV:
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire.
Recruitment Timetable
Deadline for applications: Sunday 7th June (midnight)
Interviews with Prospectus online: 16th – 23rd June
Interviews with the organisation, in-person: 8th July
Dog Aid Scotland
Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.
This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.
Role Description
The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.
Key Responsibilities
- Lead the development and implementation of Income and Engagement Strategies aimed to grow income sustainably and significantly increase awareness of the charity
- Grow income from individual giving, regular giving, fundraising events and legacy giving, whilst looking to develop further income streams such as major donors, trusts and foundations in future.
- Develop strong donor journey that's engaging, from recruitment and stewardship to longer term donor retention.
- Create and deliver engagement strategy focused on growing brand awareness, deepening engagement and understanding of the charity, its impact and services.
For more information on the role and how to apply please see the Job Pack below.
The client requests no contact from agencies or media sales.
Please note that this role is open to women only and is exempt under Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement).
This organisation delivers specialist, trauma-informed services to Black and racially minoritised women and their children who are at risk of or have experienced domestic abuse and other forms of Violence Against Women and Girls (VAWG). Their work focuses on supporting individuals to rebuild safety, confidence and independence through culturally responsive and person-centred support.
They are now seeking a highly organised and proactive Administrative Officer to support the day-to-day running of the organisation and contribute to the delivery of these essential services.
The Role:
This is a varied and hands-on role, providing administrative and operational support across the organisation. You will play a key part in ensuring services run smoothly, enabling frontline teams to effectively support women and families accessing the service.
Key responsibilities include:
- Providing high-quality administrative support to senior staff and service teams
- Acting as a first point of contact for internal teams and external stakeholders, including service users, partner organisations and community groups
- Coordinating meetings, events and community-facing activities that support engagement and outreach
- Maintaining accurate and confidential records, including sensitive case-related information
- Supporting data reporting, funding returns and monitoring requirements
- Assisting with health & safety processes to ensure a safe environment for staff and service users
We are looking for someone who is:
- Highly organised with excellent attention to detail
- A confident communicator with strong written and verbal skills
- Proactive and able to manage competing priorities
- Comfortable handling sensitive and confidential information
- Experienced in administration, ideally within a charity or public sector setting
Additional Information
- This role is subject to an Enhanced DBS check
- Applicants must have the right to work in the UK
- This post is open to women only and is exempt under Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement)
Equality & Diversity
The organisation is committed to building a diverse and representative workforce.
We particularly welcome applications from Black women and racially minoritised candidates, as this reflects the communities the organisation serves. All appointments will be made on merit.
Next Steps:
Please apply with a tailored CV today and member of our TPP team will be in touch if your CV reflects the essential criteria above. If you do not hear back from us within 3 working days, then unfortunately, you haven't been succcessfull - we will also notify you by email.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Location: Home-based in London with regular Project visits within London and the South East
Contract: Permanent
As Volunteer and Community Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development within the region.
As well as projects across London, our projects include projects across the South Coast and South East and this role will require regular visits across the area.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website:
Deadline for your application: 11.59pm on Sunday 21st June 2026.
Interviews: planned for Tuesday 30th June 2026.
Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.
We want our organisation to reflect the communities we serve. We welcome applications for everyone and especially encourage people from unrepresented groups to apply.
Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN THE SWINDON AREA
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
Interview date to be confirmed.
About the job
We are currently advertising for a Service Manager in the Swindon area. The role will involve supporting the Safehouse Project Manager in overseeing services for survivors of modern slavery and human trafficking.
In the role you will:
- To oversee the day-today operations of the safehouse accommodation and services for potential victims of modern slavery in the service and their dependents
- You will work with the Modern Slavery Case Workers to supervise their production of support plans, updating records accurately and reporting key changes. This also includes preparing the client for exit, repatriation and any other resettlement plans.
What we are looking for:
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience of working with vulnerable adults, the ability to work within a residential or community setting with non-UK residents
This service is open 24 hours a day, seven days a week which means you must be willing to work flexibly, including evenings, weekends and bank holidays. You will also be required to be part of an on call rota and able to get to and from the project via public transport or your own car if it is necessary to attend the project whilst on call.
Interested? For full details and how to apply please visit Medaille Trust website
Closing Date: Friday, 5th June 2026 at 10am
Interviews: TBC
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.




