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Page 9 of 32
Thatcham (Hybrid)
£32000 - £40000 per annum
Permanent
Job description

We're growing in the Oxfordshire area and we're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Greenham Office 1 day a week, with extensive travel across the Oxfordshire area.

You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies.

The Role:

As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.

You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.

What you'll be doing:

  • Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality
  • Acting as a trusted point of contact for customers
  • Building relationships with local authorities, community groups, and partner agencies
  • Using data insights to improve services and ensure compliance with legislation and regulations
  • Supporting neighbourhood improvements and shaping services based on the voice of our customers
  • Maintaining accurate customer records and ensuring data is used responsibly
  • Promoting SNG's values and culture of collaboration, safety, and inclusion

What we're looking for:

  • Experience delivering tenancy, lease, or neighbourhood management services
  • Strong communication and relationship-building skills, with the ability to influence and resolve complex issues
  • A collaborative approach, working across teams and with external stakeholders
  • Good knowledge of landlord services and the ability to apply this in practice
  • A customer-first mindset, with a track record of achieving positive outcomes
  • Confidence using digital tools to support service delivery
  • A full driving licence and access to your own vehicle

Organisation
Sovereign Network Group View profile Organisation type Non Charity Employer Company size More than 1000
Posted on: 15 May 2026
Closing date: 29 May 2026 at 08:36
Job ref: JR205
Tags: Housing