Supporter services officer jobs

Context and Purpose of the Role

After five years of dedicated leadership, GROW’s Managing Director is moving on. We are now seeking an exceptional, values-led leader to guide GROW through the next phase of our 2030 strategy and help realise our ambition to become a movement-shaping force within agroecology.

GROW is entering a pivotal stage of growth. Our focus now is on strengthening team capacity, centring community voice, developing pathways to leadership and employment, deepening hyper-local networks, and contributing more visibly to the agroecology sector.

With strong financial foundations, a committed team, and a long-standing partnership with a progressive secondary school, this is a rare opportunity to lead an organisation uniquely positioned at the intersection of farming, education, and community action.

The Managing Director will provide clear strategic direction and overall leadership, ensuring GROW remains responsibly-governed, financially resilient, and grounded in its agroecological values. Working closely with the Board of Trustees, they will nurture and inspire a multidisciplinary team of 16 employees and freelancers, strengthen key partnerships, and guide the organisation’s continued development and impact.

Job Title: Managing Director
Reports to: Board of Trustees
Salary: £48,000-£53,000 per annum
Contract: Permanent
Hours: Full Time, 40 hours per week (9am-5pm with 1-hour paid lunch break)
Location: Hybrid. Minimum 3 days a week on site at The Totteridge Academy, Barnet Lane, N20 8AZ (more days on site expected for the first 3-6 months)
Pension: GROW participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 30% off all GROW Farm produce, annual training budget, subsidised lunches, and a generous holiday allowance of 28 days plus bank holidays.
Probation period: 6 months

GROW is a site-based organisation, and our farm sits at the heart of everything we do. We are looking for a Managing Director who is as comfortable talking with students, volunteers and visitors as they are shaping strategy and leading the organisation’s future. This is a role for a thoughtful, adaptable and hands-on leader who can hold the big picture while staying closely connected to our farm, outdoor programmes and the communities we work alongside.

Leadership at GROW is practical, relational and rooted in place. One day you might be gathering feedback from our Student Board of Advisors, listening to how our programmes are working for the young people who shape them. The next, you might be at the farm stall chatting with local community members selling jars of GROW’s homemade pickles. The Managing Director helps ensure that these everyday moments remain central to the organisation.

The successful candidate will lead a small, committed team of 16 staff, nurturing a culture that is collaborative, knowledgeable and grounded in our values. They will guide GROW’s strategic direction while staying attentive to the daily rhythms of farm and school life that make it a vibrant place for learning, growing and connection. 

Trustees recognise the breadth of this role and are committed to strengthening the organisation’s operational capacity. An early priority for the new Managing Director will be to shape and secure support for an additional capacity-building role that complements their leadership and enables GROW to thrive in the years ahead.

1. Strategy, Governance & Risk

• Provide overall leadership and strategic development of the charity.
• Oversee and report on organisational performance to the Board of Trustees quarterly.
• Ensure charity policies and legal guidelines are up to date, clearly communicated, and embedded in everyday culture.
• Ensure statutory filings (e.g. Charity Commission, Companies House) are accurate and timely.
• Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
• Ensure compliance with all relevant legislation, including charity law, employment law, data protection, health & safety, safeguarding, and environmental regulations.
• Lead on crisis management and serious incident reporting.
• Prepare high-quality written reports for Board and sub-committee meetings.
• Advise Trustees on strategic opportunities, risks, and sector trends. Support Trustee recruitment, induction, and development.
• Enable Trustees to fulfil their governance responsibilities effectively.
• Engage relevant professional expertise where appropriate to support decision making. 

2. Operations, Education & Farm

• Ensure operational resilience, deputising and covering critical functions during staff absence.
• Work closely with Education Leads to develop the quality of our educational
• programmes, ensuring they align with agroecological principles.
• Ensure thorough Risk Assessments are completed, communicated, and
• implemented for all activities and programmes.
• Support the income generation strategy for the Farm.
• Support the Farm Manager with infrastructure development, including planning permission applications.

3. Finance & Fundraising

• Act as the main point of contact for the charity’s accountants.
• Develop and oversee organisational budgets, leading annual budget-setting and ongoing monthly, quarterly, and forecast reviews.
• Develop and deliver the annual income generation and fundraising strategy with the Head of Fundraising.
• Oversee effective impact reporting with the Head of Fundraising.
• Develop and implement plans to improve cost-efficiency.
• Support the completion of large and complex fundraising bids.

4. Partnerships

• Act as the main point of contact for GROW’s key partner, The Totteridge Academy (TTA), and the Academy Trust, United Learning, to ensure the partnership is effective and positive.
• Build and develop partnerships with schools, youth services, local authority, community growing networks and organisations to support the long-term development of educational programmes and participant recruitment and local environmental impact.

5. Marketing & Profile

• Oversee the charity’s overall marketing and communications strategy.
• Retain strategic oversight of all core marketing and communications, including the press opportunities, charity’s website, printed materials, and promotional content, ensuring that GROW’s voice, values, and impact are communicated clearly and consistently.
• Build and enhance the charity’s public profile through events, speaking engagements, and external representation.

6. People, HR & Safeguarding

• Manage and support the team to effectively perform their roles and develop within GROW, ensuring staff are fully trained and confident with organisational policies.
• Lead the recruitment and onboarding of all staff in line with Equality, Diversity & Inclusion and Safeguarding policies, and Safer Recruitment best practice.
• Act as the Designated Safeguarding Lead and ensure compliance with any safeguarding requirements set by partner school, The Totteridge Academy.
• Be rigorously mindful of child safeguarding at all times, embedding safeguarding policies in everyday culture and remain up to date with relevant legislation and training.
• Oversee HR processes including appraisals, performance management, and professional development.
• Develop progressive internal systems, policies, and training that promote a fair, inclusive, and supportive workplace, grounded in our agroecological principles.
• Ensuring the organisation is GDPR compliant and acts as the Data Protection Lead.

7. Values & Culture

• Act as a role model for GROW’s guiding agroecological principles and organisational values in all internal and external relationships.
• Create a supportive, nurturing, high-trust culture in which staff and freelancers can thrive.
• Champion a culture of reflection, evaluation, and continuous improvement.
• Centre community voice in decision making, governance, and organisational strategy

Direct reports:
Farm Manager
TTA Education Lead
Senior Facilitator
Head of Fundraising
Freelance Programme Leads

This job description is not exhaustive; as a small and evolving charity, flexibility is essential and all staff are expected to take a hands-on approach and support wider organisational needs where required.
 

Person Specification

Essential Personal Qualities

• Strong alignment with GROW’s mission, agroecological principles, and organisational values.
• Ability to lead and nurture a strong, cohesive, and collaborative team intuitively
• and with empathy.
• Resilient and adaptable.
• Calm under pressure.
• Collaborative by nature and solution-focussed in approach.
• Strong commitment to inclusive working practices and social justice.

Essential Experience

• Significant experience working in a Senior Leadership role within a not-for-profit,
• education, and/or environmental sectors.
• Experience of building and maintaining successful partnership work, for example
• with farms, schools, local authorities, funders, and/or community organisations.
• Significant experience of managing and developing staff and freelancers in a
• small team.
• Proven ability to lead organisational strategy and translate it into operational plans.
• Experience working with, and reporting to, a Board or governing body.
• Experience of financial management, including budgets, forecasting, and working with accountants.
• Track record in contributing to fundraising, including securing major bids.
• Strong understanding of governance, compliance, and risk in a regulated environment.
• Experience of safeguarding within an education, youth, or community context.
• Understanding of legal, progressive and inclusive HR systems and policies.
• Ability to develop and oversee marketing and communications that clearly articulate organisational mission, build community engagement and support financial sustainability.
• Demonstrable experience handling and reviewing legal documentation, including contracts, leases, and formal agreements.

Essential Skills & Abilities

• Strategic thinker, able to see and drive forward the “big picture” while managing operational detail.
• Skilled and inclusive people manager, able to motivate, develop, and challenge others.
• Excellent, adaptable and confident communication skills.
• Ability to prioritise and manage a broad and competing workload.
• Effective decision-making and ability to work independently with accountability.
• Strong relationship-builder with credibility across diverse stakeholders.
• Ability to lead teams through change and uncertainty.
• Strong organisational and administrative capability.
• Sound judgement and a high level of discretion when handling confidential or sensitive matters.

Desirable

• Experience or knowledge of agroecological farming.
• Experience working with local councils, schools, academy trusts, and authorities.
• Knowledge of charity and regulatory frameworks.
• Knowledge of the local Barnet area.

EVERYONE IS WELCOME

At GROW we’re committed to creating an inclusive workplace. All qualified and eligible applicants will receive consideration for employment without regard to gender, gender identity or expression, race, national origin, religion or belief,
disability, age, sexual orientation or pregnancy and maternity. We actively welcome applications from people of all backgrounds and identities, especially those who are under-represented in the charity and food growing sectors. This includes, but is not limited to, people from the global majority, neurodivergent individuals, and those with a range of lived experiences. 

We’re committed to building a team that reflects the diversity of our community and brings a rich mix of perspectives, skills, cultures, and ways of thinking.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the role

In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point.

Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty.

The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home.  

As part of the role, you will be responsible for the following activities within this element of the service

· Receiving inbound referrals into the London central point of access, ensuing all data points are completed and case assessed to ensure referral to the right delivery partner/service.   

· Reviewing and processing referrals into the online referral portal, triaging to the most appropriate service for them.

· Ensure that referrals are triaged and allocated to a specialist organisation within the agreed timeframes

· Inputting and processing self-referrals into the SHPS case management system

· Identify, record and refer any immediate safeguarding concerns through the appropriate pathways

· Ensuring the case management system is maintained through timely and accurate record keeping

· Build strong, positive and collaborative relationships with relevant agencies to enable effective referral pathways into specialist services within the partnership and to external services

· Work closely with the Programme Manager to provide details on referral activity and outline any issues or opportunities which might need intervention.

· Ensure the service is accessible to all, recognising peoples’ differences, experiences, communication/language and accessibility needs

· Provide regular reporting to programme lead and commissioners.

About you

At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience.

Skills & Experience

Essential

 · Have experience of or an understanding of trauma and best practice when working with vulnerable individuals.

· Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email

· An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures

· Experience of record keeping within a case management system

· Excellent organisational and IT literacy skills

· Strong communication skills with a collaborative and flexible approach to work

· Willingness to continuously develop knowledge and skills through training

· Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking.

· Understands intersectionality — how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors

· Understanding of how language barriers, digital exclusion, or immigration status can affect access to support.

· The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service

· Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse

· Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives

Desirable

· Additional spoken languages, particularly those spoken in Southern Asian communities

· Experience of working with a charity/third sector organisation

· Understanding of vulnerable adults and best approaches to build trusting relationships 

· Knowledge of working within services which take a person-centred approach.

Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training.  All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.

Data Protection Commitment

As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.

 What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution

• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

We are seeking an experienced Internal Auditor who will play a critical role in providing independent assurance that the charity's risk management, governance and internal control processes are operating effectively. The successful candidate will be responsible for evaluating the effectiveness of systems and procedures; compliance with regulations and policies and recommending improvements, with direct and open reporting and escalation to the CEO.

Reporting to the Senior Risk Manager, the Internal Auditor will work closely with several key stakeholders across the Finance and Corporate Services division. The postholder will also engage external internal auditors for specialist audits as required, within the budget allocated for internal audit work.

This role is ideal for someone who enjoys independence, investigative thinking, and the opportunity to add real value through impactful assurance and insight.

We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade: 4L

Last date for applications Thursday 26^th March 2026.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Proven experience in internal audit within a large, complex charity. A, I
• Experience of working with external audit providers. A, I
• Experience of reporting to senior stakeholders and governance committees. A, I
• Experience of risk-based audit planning and delivery. A, I

Skills and Knowledge

• Strong understanding of internal control frameworks, risk management, and governance. A, I
• Excellent analytical, investigative, and report-writing skills. A, I
• Knowledge of charity governance and regulatory requirements. A, I

Personal Attributes

• High integrity, objectivity, and professional curiosity. I
• Ability to build effective relationships across diverse teams. I
• Proactive and solutions-focused mindset. I
• Strong communication and influencing skills. I
• Ability to present findings to senior stakeholders with objectivity and independence. I

Great to Have's:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience with audit software or data analytics tools. A, I
• Experience of federated charities. A, I
• Experience of CQC and regulated service delivery. A, I

Skills and Knowledge

• Understanding of quality assurance. A, I
• Professional qualification (e.g. IIA) or equivalent experience. A, I

Personal attributes

• Commitment to the values and mission of the charity. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Purpose of this commission

We are seeking experienced, values-led development support to build events participation and supporter conversion over six months through a realistic events programme, including Kiltwalk participation.

Scope and responsibilities

• Register the Trust for relevant Kiltwalk events, where registration is required, and maintain an events tracker.

• Develop a corporate recruitment approach, including targets, outreach templates and follow-ups.

• Produce a digital-first Fundraising Pack and supporter journey, including welcome, tips, story prompts, assets list, stewardship and a thank you pathway.

• Identify additional suitable events and recommend a realistic programme.

KPIs

• Trust registered with agreed Kiltwalk events in the period.

• For each Kiltwalk event, encourage corporate participation with up to 10 walkers per event, tracked through an outreach and sign-up funnel.

• Events programme proposal completed, including at least three additional opportunities assessed and recommended.

• Fundraising Pack completed and ready to deploy.

Ways of working and expectations

This is a volunteer-led charity context. We are looking for someone who can work independently, communicate clearly, and keep delivery moving with light-touch governance.

• Provide services with due care, skill and ability and use best endeavours.

• Be available on reasonable notice for information or assistance needed to unblock delivery.

• Do not incur expenditure or bind the Trust unless authorised in writing.

• Comply with relevant Trust policies, including social media, information systems and

  equal opportunities.

• Maintain confidentiality and return or delete Trust information at termination.

• Comply with anti-bribery, anti-corruption and relevant obligations under the Criminal

  Finances Act.

Systems and information management

The provider should be comfortable with accurate record keeping for prospects and supporters and maintaining a clear audit trail.

Victim Support is recruiting for a Community Engagement and Training Officer. The role is on a fixed term contract until 31st March 2027 and is homebased. Although this is a 25 hour role, there maybe an element of flexibility in hours and number of days worked. Happy to discuss this further at interview.

Engagement in Bedfordshire is key for us in Victim Support and this role is instrumental to enable us to share what we do with our clients, commissioners, partners and staff.

This vital role will support the specialist domestic abuse and stalking team in Bedfordshire, through engagement by leading on raising awareness of our local services through social media, attending events, delivering training to a range of partners and importantly leading on our client engagement activities.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This is a pivotal role within the Bedfordshire team. We are looking for someone who will be resilient, confident & able to engage others, happy to work as part of a team, and willing to constantly learn and adapt to new legislation. You must have good communication skills and the ability to work on your own initiative. You will need good IT skills and the ability to develop and deliver training, presentations and reports. Knowledge of domestic abuse and stalking would be advantageous.

You will need to have the ability to prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Have an understanding and knowledge of, and an active commitment to promoting equal opportunities and diversity. Knowledge of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Hearing Dogs for Deaf People – High Value Events Team Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Team Manager to lead the development and delivery of inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

With a strong focus on values-led, relationship-based fundraising, this role will provide strategic leadership to the charity’s new High Value Events function, bringing a consistent, high-quality approach to engagement, cultivation, fundraising and stewardship events. The post-holder will ensure that events are inclusive, mission-focused and deliver strong return on investment, building long-term commitment among principal and major donors, trusts and foundations, corporate partners and senior volunteers.

The ideal candidate will be a strong leader with a background in planning and delivering high-value fundraising or engagement events generating £100k+. You will have worked with high-value supporters, including high net worth individuals, committees and senior stakeholders, and will have a strong track record of working to income targets and maximising fundraising return on investment. Excellent organisational and communication skills will be combined with the ability to engage and influence a wide range of audiences. You will be creative and proactive, with a collaborative and inclusive approach to work, alongside the ability to communicate impact clearly and compellingly.

This is an exciting opportunity to shape the direction of High Value Events at an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
 

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 20th April, 9.00 am. 

Job title: Head of Finance & Business Services

Reports to: Director of Operations

Salary:  In the region of £39,000. Flexible based on experience and qualifications

Location: Hybrid

Hours: Full time – 37.5 hours over 5 days

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.

Context of role:

The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient.

This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly.

Line management responsibilities, including Business Services Officer and Finance and Administration Officer.

Key responsibilities:

Strategic Leadership

• Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance.
• Lead on the development and implementation of long-term financial plans, budgets, and business services strategies.
• Contribute to organisational planning, change management, and culture-building across the charity.

Financial Management

• Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow.
• Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks.
• Lead on financial risk management, reserve’s policy, investment planning, and financial controls.
• Oversee payroll, pension administration, procurement, and contract management.
• Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders.

Business Services Oversight

• Lead and develop the business services function, which include IT, facilities, data protection and health & safety.
• Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants.
• Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS.
• Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships.
• Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer.

Leadership and People Management

• Provide inspirational leadership to finance and business services staff.
• Support a culture of accountability, continuous improvement, compassion, and teamwork.
• Champion organisational values, equity, diversity, and inclusion in all areas of operations

General:

• To be responsible for organising own work agenda, time management and administration.
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
• To attend weekend and evening community events in support of the charity as necessary.
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Person specification:

Essential

• Fully or part qualified in accountancy or qualified by experience (QBE).
• Proven financial leadership experience within the third sector or a, challenging values-driven organisation.
• Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting.
• Experience of managing governance, risk, compliance, and business administrative functions.
• Excellent communication, interpersonal, and relationship building skills.
• Ability to work collaboratively whilst providing strong challenge and professional insight.
• Demonstrable commitment to the mission and values of 2wish.
• Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations.

Desirable

• Experience supporting or working alongside a Board of Trustees.
• Experience leading digital transformation or implementing new systems.
• Understanding bereavement-support environments

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Additional benefits for our employees:

• An ‘Employee Assistance Programme, ‘ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video,.

Closing date: Friday 3rd April 2026

Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.

Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 24 women. We’re committed to delivering exceptional accommodation and meaningful, person‑centred support for women navigating the criminal justice system.

Make a Meaningful Difference in the Lives of Women in the Criminal Justice System

Are you passionate about supporting women with complex needs—such as substance misuse issues—to build safer, healthier, and more stable futures? Do you thrive in a supportive team environment and enjoy finding creative, flexible solutions to help others succeed?

We’re looking for someone who can bring empathy, resilience, and positivity to a role that truly changes lives. As a member of our team, you will play an active part in helping women reintegrate into the community and move towards leading law‑abiding, independent lives.

What the role involves:

• Working an average of  17.75 (part time) or 35.5 hours a week on a rota, including weekend shifts and occasional bank holidays
• Supporting residents within our Approved Premises
• Contributing to the safe and smooth daily running of the service
• Being a positive role model, using encouragement and consistency to motivate change

We offer a competitive full‑time equivalent salary of £26,334.82 to £31,505.32, along with a 30% enhancement for weekend shift work.

We are open to part‑time applicants—offering an average of 17.75 hours per week on a flexible or fixed rota.

Who we’re looking for:
Ideally, you’ll have experience within the Criminal Justice System and an understanding of the discrimination and challenges faced by women involved in it. However, we also welcome applicants who can demonstrate insight, empathy, and a strong willingness to learn.

You’ll be:

• Self‑motivated and committed to supporting others
• An excellent communicator with strong administrative and teamwork skills
• Someone who brings enthusiasm, responsibility, and reliability to every shift

What we offer:

• Regular supervision to support your development
• Tailored training to build your confidence and skills
• The opportunity to make a tangible, positive impact every day

If you’re ready to be part of a dedicated team and help empower women to rebuild their lives, we’d love to hear from you.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.

We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:

• 30% pay enhancement for working weekend shifts.
• Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
• Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
• Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
• Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
• Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based across our Bloomsbury and UCL East campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Community Projects Coordinator (Community Research Initiative) to coordinate and support the further development of our diverse programme of extra-curricular student activity including our Research Volunteering and Pro Bono Research programmes.

Do you have experience in coordinating events, engaging volunteers, and creating meaningful opportunities for students? Do you excel at awareness‑raising, campaigning, or storytelling? If the answer is yes, then we want to hear from you.

Our ideal candidate will have a strong understanding of high‑quality student engagement, experience in building effective relationships with volunteers and stakeholders, and the ability to communicate confidently with people from a wide range of sectors, backgrounds, and cultures. They will be highly organised, adaptable, and motivated by working in a democratic, student‑led environment, with a clear commitment to equity, diversity, and inclusion.

About the Project

PKD Scotland: Outreach and Community Connections Project. 

It is estimated that around 5,000 people in Scotland could be living with Polycystic Kidney 
Disease. It is however often poorly understood and historically underfunded, meaning people 
can leave clinic after diagnosis with little support beyond medical appointments. Many tell us 
they don't know where to turn for emotional support or to meet others living with the same 
condition. We want to change that and with support from a National lottery Awards for All grant 
that is exactly what we are going to do. 

The eighteen-month project will see us reach into hospitals across Scotland to try and ensure 
that no one with PKD in Scotland has to manage their journey on their own. From diagnosis 
onwards we want all to be aware of the charity, the array of services that we offer and foster 
engagement. Two new volunteer led support groups will be established and a group of 
ambassadors recruited to support the ongoing connections we make to ensure that PKD 
remains in the spotlight. 

As our Scotland PKD Engagement Officer you will be central to the success of the project. 
Many people only reach us years after diagnosis, often when symptoms worsen, but we know 
that early connection can make a real difference. PKD is lifelong and people face new 
challenges at every stage. Having support around them helps them stay confident, informed
and connected.

About The Role

 
As PKD’s Scotland Engagement Officer, you will play a central role in delivering this ambitious 
outreach project. 

Reporting to the Chief Executive, you will raise awareness of the PKD Charity and its services, 
ensuring that people diagnosed with PKD are informed about available support from the earliest 
possible stage.

You will build and nurture relationships with NHS professionals and services across Scotland, 
helping embed PKD Charity information and resources into patient pathways. Alongside this, you 
will work closely with volunteers to establish two new PKD support groups and develop an 
ambassador programme to maintain long-term local engagement and visibility.

This is an exciting opportunity for a confident relationship-builder who enjoys working 
autonomously while contributing to a small and dedicated team. Your work will help ensure that 
people living with PKD across Scotland feel informed, connected and supported throughout every 
stage of their condition.

For more information and details on how to apply, please read the full Job Description.

Join a charity rated ‘Outstanding’ by the Care Quality Commission and play a central role in our senior leadership team.
This is a rare opportunity to use your finance and people leadership expertise to help shape the future of a well-established, values-driven organisation.

Shared Lives South West delivers long-term and short break care and support across Devon, Cornwall and Somerset, enabling people to live fulfilling lives within family homes and communities. We are proud of the quality of our work and the positive, relational culture we have built as an organisation, and we are ambitious about what comes next.

As Deputy Chief Executive, you will join our senior leadership team in a pivotal organisation-wide role leading finance, people and core business functions. Working closely with the Chief Executive and Leadership Team, you will help strengthen financial stewardship, support a thriving and sustainable people culture, and ensure the organisation remains resilient, well-governed and effective.

This is a broad and influential leadership role offering both strategic responsibility and meaningful organisational impact. You will contribute to long-term planning and decision-making, provide leadership depth and continuity, and deputise for the Chief Executive when required.

We are looking for an experienced senior leader with strong organisational finance expertise and a good understanding of people leadership and workforce practice. You may come from the charity, public or wider values-led sector, and you will bring a collaborative, grounded leadership style alongside professional rigour.

For the right candidate, this role offers the opportunity to make a significant contribution to an already high-performing organisation while continuing to grow your own leadership portfolio in a supportive and purpose-driven environment.

For full details and to apply please see Applicant Pack attached. 

Other organisations may refer to roles like this as Deputy CEO, Chief Operating Officer (COO), Finance Director, Director of Finance and Operations, or Executive Director of Corporate Services.

About SPANA

For over a century, SPANA has been dedicated to transforming the lives of working animals and supporting the people who depend on them. We work with partners worldwide to increase access to essential veterinary treatment and campaign for better welfare standards. We also support owners as they develop the knowledge and skills to look after their animals with confidence and care – while inspiring the next generation to do the same. Together, we're building a world where working animals are healthy and valued, communities are stronger and livelihoods are more secure.

About this role

The Legacy Officer plays a vital role in securing the long-term future of the charity by administering, promoting, and stewarding the charity’s legacy programme, our largest income stream. Legacies are predicted to peak in the next ten years, so this is an exciting time to help us bolster our existing programme, try new and innovative marketing methods to attract new legacy pledgers, and provide ongoing stewardship to legacy pledgers and enquirers, ensuring supporters understand the lasting impact their gift can have on the lives and welfare of working animals across the world. The Legacy Officer will be part of the Philanthropy and Fundraising Partnerships department, working with 5 other team members, and managed by the Head of Philanthropy and Fundraising Partnerships. This position will also be responsible for overseeing the administration of estates in which SPANA has an interest under the guidance of our Legacy Adviser, ensuring compliance with fundraising regulator policies and other legal frameworks. 

Contract, location and salary

This is a permanent, full-time (34.5 hours per week) role. This is a UK based position. Applicants must have the right to work in the UK currently and for the duration of the contract.  The salary for this role is c. £36,000 per annum.

Further information and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 GMT on Sunday 29 March 2026. 

About Us

Bringing Unity Back into the Community (BUBIC) rebuilds lives through peer support, practical action and unwavering community presence. A peer‑led charity supporting people facing substance misuse, homelessness, exploitation and multiple disadvantage in Haringey.

Job Purpose

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.

Please see attached the full job description.

Age UK Kensington & Chelsea (AUKC) is a vibrant, values led local charity dedicated to helping older people live well — staying connected, independent and fulfilled at every stage of life. We work alongside our community to codesign and deliver impactful services that promote wellbeing, tackle loneliness, influence local policy and ensure dignity and independence for people across the borough. 

As we look to the future, we are focused on innovation, growth and lasting impact. Building on the success of resecuring our two largest contracts in 2025 (for three and up to nine years respectively) we are seeking to strengthen our partnerships, diversify the ways we deliver support, and create new approaches to have even greater impact for older people in Kensington & Chelsea.

This is an exciting time to join a charity widely recognised for its compassion, quality and influence with a strong reputation among NHS, local authority and community partners.

We are now seeking an exceptional Director of Services & Deputy CEO to join our leadership team and help shape the next stage of our journey. 

Director of Services & Deputy Chief Executive Officer 

Kensington & Chelsea, London (hybrid working) 
Circa £75,000 FTE for 4 days per week (circa £60,000 for 4 days) 

The Opportunity 

This is a rare and exciting leadership role for someone who is passionate about community impact and aspires to become a CEO in the future. 

As Deputy CEO, you will work closely with our Chief Executive to provide inspiring, values driven leadership across the charity. You will help develop and deliver our new three-year strategy, steer organisational priorities, strengthen our culture, and ensure we continue to grow and thrive — as well as deputising confidently for the CEO when required. 

As Director of Services, you will lead our Health, Wellbeing and Community Services, ensuring they remain high quality, evidence based and financially sustainable. You will champion innovation, drive integration across programmes, and make sure our work delivers measurable outcomes for older people. 

A key part of your role will be building strong relationships with commissioners and partners, developing compelling proposals, and supporting the growth and diversification of our services. You will also lead our impact and quality agenda, embedding a culture of learning, continuous improvement and accountability. 

If you are an ambitious, strategic and collaborative leader who thrives on variety and purpose — and who is energized by working alongside communities — this is an exceptional opportunity. 

About You 

We are looking for a confident and compassionate leader who brings: 

• Significant senior leadership experience in the voluntary, community or public sector. 

• A strong track record of developing and delivering health, wellbeing or community services. 

• Expertise in impact measurement, quality assurance and evidence driven service design. 

• Experience of business development, including securing grants, contracts or new partnership opportunities. 

• Excellent relationship building skills across health, care, local government or community sectors. 

• A leadership style that is collaborative, inclusive and aligned with our values of kindness, respect and integrity. 

• Experience working within integrated care systems or commissioning environments

What We Offer 

• A rare career development opportunity for someone who may be aspiring to become a CEO. 

• A supportive and ambitious organisation committed to innovation, inclusion and impact. 

• The chance to shape high quality services that make a real difference to people’s lives. 

• Competitive salary, pension and ongoing professional development. 

How to Apply 

If you would like an informal conversation about the role, please contact our retained advisors Anna Gardet or Erica Ritchie at Prospectus. 

Recruitment Timetable 

Deadline for applications: Sunday 12th April 2026 

Interviews with Prospectus:  20-24th April 2026 

First stage interviews with Age UK Kensington & Chelsea:  7th May 2026

Second stage interviews with Age UK Kensington & Chelsea:  12th May 2026