Supporter services officer jobs

Pembroke College Oxford is seeking a highly organised and analytical Development Operations Manager to play a central role in supporting the College’s Development and fundraising activities.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that combines historic quadrangles with award-winning new developments. The College has ambitious plans for the future and an active programme of alumni engagement, stewardship and fundraising to support its academic mission and long-term sustainability.

The Development Operations Manager is a pivotal role within the Development team. Working closely with the Development Director, the post-holder will be responsible for the operational foundations that underpin the College’s fundraising activity, including alumni database management, gift processing, prospect research, reporting, and insight generation. The role is essential to ensuring that the Development team works efficiently, accurately, and strategically, supported by high-quality data and robust processes.

The post-holder will manage the College’s alumni database (DARS), acting as a knowledgeable and trusted first point of contact for database queries, and will lead projects to improve data quality and compliance. They will also play a key role in analysing giving patterns and engagement trends, preparing reports for colleagues and committees, and supporting the identification and tracking of potential donors. In addition, the role includes dotted-line management responsibility for the Development Coordinator, with a particular focus on overseeing operational activity.

This post would suit someone who is confident working with complex data, highly numerate, and able to spot patterns and trends. The successful candidate will be an excellent communicator, able to work collaboratively within a small, interdependent team, while also exercising discretion and sound judgement when handling confidential information.

Benefits include membership of the University staff pension scheme, free lunches during working hours when the College kitchens are open, and a generous annual leave entitlement of 30 days, in addition to public holidays. Opportunities for training and professional development are also available.

Key responsibilities

The main duties to be carried out by the post-holder include:

Data and Database Management

• Manage the alumni database (‘DARS’) and ensure that data held on alumni is GDPR compliant, comprehensive, and up to date.
•  Oversee projects to maintain and improve the quality of the College’s alumni data and ensure engagement activities are accurately and effectively recorded.
•  Produce data exports for third-parties such as consultancies and mailing houses and ensure any data received is processed and imported accurately.
• Produce accurate data content for publications such as lists of stewardship group members and deceased alumni.
• Become a competent ‘super-user’ of the DARS database and act as first point of contact for the Pembroke Development team for any queries about the database, ensuring that the team is both confident in using it and consistently recording data in line with GDPR.
•  Actively engage with the central University team delivering the successor to DARS, ‘Halo’, to ensure it meets the College’s requirements, and lead on the migration to Halo at the appropriate time.

Prospect Research and Tracking

• Undertake prospect research to identify potential major donors among the College’s alumni and supporter base.
• Oversee research into alumni in particular regions in advance of College trips.  
• Manage Pembroke’s prospect management processes, working with fundraisers and others to identify and assign new prospects within the team.
• Work with the Development Coordinator to prepare donor and prospect profiles ahead of events, trips, and meetings.

Insights, Trends and Segmentation

• Working closely with the Development Officer (Regular Giving and Legacies), proactively and creatively analyse patterns of giving to enable the team to target and segment Regular Giving appeals more effectively.
• Conduct research into wider sector giving trends, and provide recommendations for better engagement.
• Prepare regular reports on donor and engagement activities for the team and wider College, including the Development Committee and Campaign Board.

Gift Processing

• Ensure all changes to Direct Debits including cancellations and amendments are actioned in the agreed timescales. Communicate with donors in respect to these changes.
•  Liaise regularly with the PCFNA (Pembroke’s 501(c)(3)) to ensure donations made through it are accurate.
• Record all donations including cheques/PCFNA/one-off bank payments as pledges on DARS.
• Identify missed pledge payments or recurring gifts.  
• Support the Finance Business Partner in all Gift Aid administration including Gift Aid compliance, securing outstanding Gift Aid declarations and updating old Gift Aid declarations and review of non-eligible declarations.
•  Liaise closely with the finance team to ensure donations are accurately classified and reported
•  Ensure that gift agreements and associated commitments (e.g. Gift Aid, pledges, payment schedules) are recorded accurately and actioned.
•  Research into historic donor funds, where necessary.

Gift Acceptance

•  Manage the gift acceptance process, ensuring that the College accepts gifts appropriately and in line with its Gift Acceptance Policy and Fundraising Policy.
•  Undertake all necessary research and due diligence on prospective donors, and liaise with the central University and third-party providers of due diligence services where required.
•  Oversee the gift acknowledgement process.

Management

•  Supervise (with a dotted line reporting relationship) the Development Coordinator, with particular responsibility for overseeing their work in the Operations functional area.
• Be available for regular 1:1 meetings and as a point of contact for any queries, and support their line manager in making sure they receive all necessary training, induction and information to succeed in their role.

Other

• In common with all posts, ensure compliance with the College’s policies and procedures, statutory obligations, and best practice. 
• Be the principal liaison with the Gift Registry and DARS teams, and keep upto-date with changes/improvements to the system and how to utilise them.
• To undertake such other duties as may be reasonably required by the Development Director, which may include travel and occasional event attendance outside standard working hours.

For person specification, please see the Job Description attached.

To apply, please submit an up-to-date CV and a covering letter, together with details of two referees.

Myaware is a charity dedicated to ensuring that all people living with or alongside myasthenia can live well, now and in the future. We are looking to expand our impactful welfare rights advice service and an exciting opportunity has arisen to join the team.

You would be working with our Professional Services/Welfare Rights Manager to advise our members on their welfare rights.  You would also work closely with our National Support Service Team who provide a listening ear and advice on living with myasthenia for our members as they navigate their diagnosis and live with the condition.

We are looking for someone with at least 2 years' recent experience of providing in-depth advice on welfare benefits, housing, employment law and other enquiry areas.  You must be genuinely motivated by our cause and keen to make a difference to those living with a chronic illness and their families and carers.  It is an exciting time to be part of the charity, with a new CEO and a new national growth strategy. 

If you are interested in this role, we would be delighted to hear from you!  Please get in touch with Charlie Adams, Professional Services/Welfare Rights Manager if you would like to discuss the position and hear more about our charity.  Our contact details are on our website. 

The role 

As Welfare Rights Adviser, you will support our Professional Services/Welfare Rights Manager in delivering advice to members of myaware via telephone, email, Teams and Zoom channels.  You will provide detailed benefit checks and advice and support with disability benefit applications, supersessions, reviews and mandatory reconsiderations/appeals.  You will also advise on employment law, including the Equality Act and right to reasonable adjustments at work, driving and transport, heath and social care, housing rights, grants and utility discounts.  You will provide initial advice and signposting for other areas.such as financial advice and immigration queries.

You will also be required to support Zoom sessions for members, create social media posts, write newsletter content and support our research and campaigning work.

About you 

We require someone with a background of welfare rights advice who is compassionate, non-judgmental and who can listen and communicate to a high standard. This role is for someone who is a team player, with a commitment to providing an excellent service to all members, no matter who they are and what their background. You must be able to give and receive feedback sensitively and objectively, while maintaining professionalism and an awareness of appropriate boundaries with members. 

Who are we? 

Myaware is the only myasthenia charity in the UK.The myasthenias are a group of neuromuscular conditions. They are rare but can affect anyone, regardless of age, gender or ethnicity.  Myasthenia Gravis, Ocular Myasthenia and Lambert-Eaton Myasthenic Syndrome (LEMS) are autoimmune conditions whereas Congenital Myasthenic Syndrome (CMS) is an inherited genetic condition.It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families and offer advice and tips for living with the condition.  Members of myaware have full access to a wide range of support services and events including our welfare rights service.

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.  We campaign for better medical services for people with myasthenia and work to inform medical professionals.

Benefits 

• Generous holiday allowance 

• Perkbox account (global benefits and rewards platform) 

• Group Life Assurance after 6 months of service

• NEST workplace pension scheme 

• Investment in your personal and professional development 

• Annual salary review 

Candidates should submit their CV and a tailored cover letter.  The letter should give examples of how you meet each of the criteria of the person specification (see attached document) and what you feel you would bring to this role. 

Please note: no applications will be accepted without a tailored cover letter. 

Applications close at 23.30 on Sunday 8th February 2026

Interview dates: week beginning 16th February 2026

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware. 

We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis and we reserve the right to bring forward the closing date at any time. 

Trust Fundraising Executive

Hours: Full-time (35 hours per week)

Location: London N4, but with with the flexibility to work from home part of the week.

Salary: £28,768 (+ a cost of living increase from 1st April 2026 in line with NJC scales)

Contract: Permanent

About us

Prisoners Abroad is a unique human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need resettlement services, and we also support their family throughout the trauma. It doesn’t matter to us the reasons people find themselves in need of our services – and we never judge. Our range of services make sure they survive, mentally and physically, so that they can face the future with hope.

About the role

This is an exciting time to join our successful fundraising team and support the generation of income for our life-saving work through charitable Trusts and Foundations.

Supporting the successful delivery of our strategy, you will be part of the team who has responsibility for maintaining our relationships with existing Trusts, conducting independent research into both new and existing relationships to identify strong prospects, assisting with the development of compelling cases for support across all our services and having responsibility for a group of Trusts under the guidance and support of your manager.

You might have experience of working in a Trust role and are looking to take that next step in your career, with the opportunity to independently manage a portfolio of Trusts and Foundations while supporting the team on new and innovative ways of raising income. We are also interested in hearing from applicants looking to get into Trust fundraising. A willingness to learn and work with initiative is essential and in return we will support you as you develop your Trust fundraising skills.

Ultimately, a successful candidate will have solid writing and research skills, and the ability to approach the challenges of Trust fundraising for this charity with curiosity, creativity and enthusiasm.

Whether you are looking to develop your skills or bring existing experience to a values-led organisation, this role offers the chance to make a meaningful contribution while continuing to grow professionally.

Interested?

If you are interested, have a read of the recruitment pack that contains further information about this role, the benefits of working at Prisoners Abroad and a link to our application form. If you click 'apply' you will be redirected to our website where you can read more about the amazing work we do. 

Closing Date: 9am on Monday, 9th of February 2026

Team: Advocacy

Location: Remote with regular travel - Must be a commutable distance to Edinburgh or Belfast

Work pattern: Mon-Fri, 7 hours per day. Occasional weekend or evening hours required

Salary: Up to £37,565.95 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Advocacy and Government Relations Officer for Scotland/Northern Ireland:

- This role will cover both Scotland and Northern Ireland, the successful candidate will need to be able to travel between the two nations

- Lead engagement with the Scottish Government, the Northern Irish Executive, UK and local Government

- Support engagement with the UK Parliament

- Monitor parliamentary activity daily and conducting online research

- Preparing position statements and responses to external policy developments

- Developing public-facing charity campaigns including online resources, organising events and delivering presentations

- Media spokesperson for Cats Protection

About the Advocacy team:

You will be working as part of the Advocacy & Government Relations team in the Advocacy & Influence Directorate. The team is made up of 11 members who work across the whole of the UK speaking up for cats. Our campaigns change laws to better protect the health and welfare of cats.

What we’re looking for in our Advocacy and Government Relations Officer for Scotland/Northern Ireland:

- Experience of advocacy, public affairs or influencing work (which may include campaigns), ideally in Scotland/Northern Ireland

- Lives within a commutable distance of Edinburgh or Belfast or willing to relocate to the area

- Experience of policy work and research

- Experience of dealing with high profile/ VIP individuals e.g. Ministers, MSs, MPs, MSPs, MLAs, Government Officials, Local Councillors and officers, corporate executives; professional organisations

- Proven ability to multi-task and work independently on own initiative, accurately and under pressure

- Resilience and an ability to deal with potentially upsetting topics

- Experience of effective use of social media and the internet in an advocacy/campaign context

- A confident communicator with good written and oral skills; and great people skills

- Excellent organisational skills with the ability to be flexible and adaptable

- Intermediate skills using Microsoft Office – Teams, Word, Excel, Outlook, PowerPoint

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- Access to a wide range of internal and external learning and development opportunities

- A friendly and supportive team

- We are happy to wait for the right candidate, please still consider applying if you have several months’ notice period

- and much more, which you can learn about

Application closing date: 11th February 2026

Virtual interview date: 5th & 6th March 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Video screening

3. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Senior Product Officer
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent

Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.

Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.

This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.

What you’ll do

• Lead or support the development, innovation and delivery of fundraising products
• Manage the fulfilment and end-to-end delivery of products across the organisation
• Create and maintain product performance reports and financial models
• Contribute to product development roadmaps, business cases and strategic papers
• Work with suppliers, external partners and internal teams to ensure high-quality delivery
• Provide insight through research on sector trends and comparable organisations
• Support budget management, including raising purchase orders and processing invoices
• Promote best practice and share specialist knowledge across teams
• Work cross-functionally to maximise fundraising outcomes
• Support campaigns that promote products to new and existing supporters

What you’ll bring

• Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
• Confidence presenting updates, ideas and pitches to a range of audiences
• Ability to analyse, interpret and communicate numerical and financial data
• Strong time management skills, with experience managing competing deadlines
• Proven ability to build and maintain positive relationships with internal and external stakeholders
• Creative and innovative problem-solving skills
• Experience in a customer-focused environment such as fundraising, sales or marketing
• Proficiency in Windows-based software including word processing, spreadsheets and email
• A commitment to high-quality service delivery and a flexible, collaborative approach

What we offer

• Salary: £34,582 – £36,120
• Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
• Flexible hybrid or fully remote working options within the UK

Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Purpose of the role

The Chief Executive Officer (CEO) provides strategic and operational leadership to ensure BDC Mind delivers high-quality mental health services, achieves organisational sustainability, and fosters a culture aligned to the charity’s values.

The CEO works closely with the Board to set strategic direction, leads the Executive Leadership Team, ensures effective governance and financial stewardship, and represents BDC Mind across local, regional, and national forums.

​

Key Responsibilities

Strategic and Courageous Leadership

1. Lead the development and implementation of the organisational strategy.

2. Build trust and confidence with the Board, ELT, staff, and external partners.

3. Provide transparent and values-driven leadership aligned to BDC Mind’s mission.

4. Build strong, productive relationships with commissioners, funders, strategic and corporate partners.

5. Engage in media engagement, advocacy, and public speaking responsibilities.

​

Innovation, Growth & Sector Influence

6. Foster a culture of innovation, learning, and continuous improvement.

7. Develop new or enhanced service models, including pilots and strategic partnerships within Bradford and Craven and across West Yorkshire.

8. Position BDC Mind as a leading service provider for current and emerging mental health needs through identifying service gaps and opportunities.

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Delivering High-Impact Services

9. Ensure services deliver measurable, high-quality outcomes for people and communities.

10. Embed Service Member voices at the heart of Service developments.

11. Oversee service performance, quality assurance, and impact reporting.

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Building an Inclusive and Diverse Culture in line with our Antiracism Commitments

12. Drive the delivery of our commitments to Equality, Diversity & Inclusion (EDI), Anti-Racism and the Patient Care Race Equality Framework (PCREF)

13. Promote a culture of inclusion, psychological safety, and respect across the organisation.

14. Strengthen workforce diversity and embed anti-discriminatory practice.

15. Ensure services are accessible, inclusive and culturally competent.

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Inspiring, Supportive and Accountable Leadership

16. Provide clear, motivating leadership to the ELT and wider workforce.

17. Promote staff wellbeing, professional development, and collaborative working.

18. Ensure effective line management, appraisals, and succession planning across ELT.

19. Communicate consistently, openly, and effectively with all members of the workforce, Maintaining visibility and accessibility across teams and services.

​

Governance, Finance, Safeguarding & Risk

20. Ensure compliance with legal, regulatory, and contractual obligations.

21. Maintain robust safeguarding practices for children and adults at risk.

22. Oversee robust health and safety procedures and risk assessments.

23. Ensure strong governance, effective decision-making, and accountability across the organisation.

24. Maintain robust organisational risk management processes.

25. Support the Board’s effectiveness through high-quality reporting and engagement.

26. Ensure strong financial controls, financial planning, management, and statutory compliance.

27. Drive income generation and diversification of funding streams for long-term financial sustainability.

​

General Duties

28. Foster and maintain strong relationships with internal stakeholders, facilitating effective communication channels.

29. Lead the team ensuring all key people processes are engaged with meaningfully to enable strong performance and transparent communication, addressing issues proactively and sensitively should they arise and in alignment with our aims, policies, core values and Employee Handbook.

30. Fully participating in all relevant training to develop and maintain your performance in the role.

31. Demonstrating an ongoing commitment to our values: Caring Always, Working Together, Supporting Everyone, Enabling All and Continually Improving.

32. Performing other duties as reasonably required within the role.

It is BDC Mind’s policy to make reasonable adjustments to enable those with disabilities to undertake the above. We are committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion, and the importance of lived experience as a source of knowledge and expertise. Our values are:

 ​​

Person specification

Bradford District and Craven Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers. 

​

Qualifications & Knowledge

Essential

· Senior leadership experience within one or more of health, social care, charity, or related sectors.

· Strong understanding of mental health services and challenges faced by service users.

· Knowledge of charity governance, safeguarding, quality standards and regulation.

· Good financial literacy and experience overseeing budgets and financial strategy.

· Strong understanding of EDI principles and inclusive leadership.

· Engaging with a Board of Trustees.

​

Desirable

· Relevant degree or professional qualification (e.g., management, social care, health).

· Knowledge of commissioning, procurement, and tendering processes.

​

Leadership Skills & Behaviours

Essential

· Courageous, transparent, values-driven leadership approach.

· Ability to inspire, motivate and develop high-performing teams.

· Strategic thinker capable of turning vision into deliverable plans.

· Skilled communicator and relationship-builder internally and externally.

· Effective decision-maker, particularly in complex and challenging situations.

· Commitment to equity inclusion, diversity, and psychologically safe working environments.

· Collaborative and partnership-oriented working style.

· Person-centred leadership, able to exercise discretion.

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Experience

Essential

· Senior paid role with a charity of turnover of more than £3.5 million.

· Demonstrable experience in strategic planning, organisational development, and change management.

· Delivering organisational strategies and measurable outcomes.

· Managing growth, innovation or service transformation.

· Strong financial acumen including overseeing financial sustainability, compliance, budget management and income generation.

· Excellent communication, advocacy, and stakeholder engagement skills including Representing organisations publicly and influencing stakeholders.

· Experience of working within a wider system of charities and infrastructure.

​

Desirable

· Experience of working within a federated or charity network.

· Leadership experience within mental health or wellbeing services.

· Demonstrable commitment to Anti-Racism.

· Evidence of public policy influence.

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Personal Attributes

· A strong passion for the mission of BDC Mind and alignment with our values, including inclusion for all

· Resilience and the confidence to challenge constructively.

· Ability to foster trust, credibility and positive relationships.

· Passion for improving mental health outcomes across communities.

· Commitment to learning, improvement and reflective practice.

​

Additional Information

· The CEO may be required to work flexibly, including occasional evenings or weekends.

· Appointment is subject to an enhanced DBS check.

​

We are looking for a Key Support Worker to join Hummingbird Homes, a new and innovative supported accommodation model for young people aged 16/17 leaving care.

Be part of something genuinely differen

This is not a traditional support role. As a Key Support Worker, you will be part of a small, committed team offering relational, trauma-informed support to young people at a crucial point in their lives, helping them move towards independence with stability, dignity and hope.

Hummingbird Homes has been designed to bridge the gap between care and independent living, offering young people their own homes alongside consistent, trusted adult support in a nearby Support House.

Our Values

Everything we do at Handcrafted is shaped by our values. We are a Christian charity, and while we do not expect service users to engage in faith-based activity, our work is grounded in the following principles:

• Creativity Everyone can make something to be proud of

• Empathy We walk alongside people through challenges

• Empowerment Everyone can learn to take back control of their life

• Community We accept people as they are and support one another

These values underpin the way our Key Support Workers build relationships, respond to need, and create safe, supportive environments.

About the Role

As a Key Support Worker, you will play a central role in supporting young people living in Hummingbird Homes. You will work relationally and practically to help each young person develop the skills and confidence they need to move forward.

This is a hands-on, people-centred role that combines emotional support, safeguarding, practical life skills and community building.

Key Responsibilities:

• Build trusted, consistent relationships with young people aged 16–17

• Provide day-to-day support within the Hummingbird Homes model

• Support young people to develop independent living skills

• Maintain a safe, welcoming and supportive environment in the Support House

• Contribute to care planning, risk assessments and support reviews

• Work collaboratively with social workers, local authorities and partner agencies

• Support young people during challenging moments and periods of crisis

• Participate in rota-based working, including evenings, weekends and on-call

• Maintain accurate records and contribute to safeguarding and quality assurance

(Full responsibilities are detailed in the recruitment pack.)

The Support House – A Core Part of the Role

This role includes your accommodation made available rent-free for the better performance of this role

• A base for staff while on shift or on call

• A safe and welcoming space for young people

• A hub for community activities and relationship-building

Who We’re Looking For

We’re looking for someone who:

• Has experience supporting vulnerable young people or care leavers

• Is emotionally resilient, calm and able to build trust

• Understands safeguarding and trauma-informed practice

• Can work flexibly, including evenings and weekends

• Shares our values and is comfortable working within a Christian ethos

• Is committed to helping young people grow in confidence and independence

A full UK driving licence and Enhanced DBS are required.

Why Join Handcrafted?

• Be part of an innovative, relational model of care

• Work within a values-led organisation making real impact

• Join a supportive, close-knit team

• Receive ongoing training and development

• Play a meaningful role in transforming young people’s futures

The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.

The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover area of West London.

You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

Key Responsibilities:

Strategy, finance, and reporting

· Responsibility for stewardship and relationship building with supporters within the region.

· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.

· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.

· Recruit new fundraising supporters in line with strategy.

· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.

· Support and extend volunteer networks within geographical area in line with strategy.

· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.

· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.

Supporter Management

· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.

· Provide high-quality account management to volunteer groups in geographical area.

· Effective management of volunteer relationships within geographical area.

· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.

· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.

Increasing Community Support within geographical area

· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.

· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.

· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.

· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.

· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.

· Identify, research and target prospective community organisations, in liaison with RFM.

· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.

· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.

 

Monitoring and Reporting

· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.

 

What we are looking for:

· Experience in partnership fundraising and/or relationship building

· Experience and confidence in public-speaking, such as giving presentations and talking at events

· Knowledge of recruiting key volunteers and fundraising supporters

· Experience and a keen interest in building long term relationships with supporters

· Proven ability of providing excellent stewardship

· An ability to manage a busy and varied workload

· Excellent communication skills, both verbal and written

· Excellent organisational skills

· Flexibility to work some unsocial hours and willingness to travel independently

· Live within defined region

Additional Information:

Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events. If successful applicant owns a vehicle and will be driving for the role, they will be eligible for a car allowance of £3,500.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £33,500 per annum, plus benefits and associated travel expenses. If successful applicant owns a vehicle and will be driving for the role, they will be eligible for a car allowance of £3,500.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 1st February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

This newly created role will coordinate persuasive proposals and bids with colleagues across the organisation– working to increase the reach of Phoenix Futures. You will support with the development of fundraising initiatives and produce high quality written materials demonstrating the measurable impact of our services on people’s lives.

The Role

As Strategic Development Officer, you will play a key supporting role in advancing our growth strategy across health and social care settings. Working closely with colleagues and partners, you will help to expand our reach across the UK, ensuring our services are available to those that need them.

You will be responsible for preparing and submitting high quality bids and funding proposals, coordinating input from cross functional teams and producing compelling communications materials. Your work will involve gathering evidence, best practice and case studies to showcase our impact as well as supporting fundraising initiatives and marketing analysis.

About You

Reporting directly to the Head of Strategy and Partnerships, you will:

• Be a experienced in bid writing, proposal development and supporting strategic initiatives.
• Be skilled at interpreting reports and data to communicate impact and value in compelling ways.
• Have strong organisation and project management skills with the ability to manage multiple deadlines and coordinate contributions from diverse teams.
• Be comfortable working collaboratively and independently, adapting to changing priorities and supporting colleagues across the organisation.

A detailed job description (role profile) and person specification can be found attached. 

Benefits

• A starting salary of £35,500 with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. 

About Phoenix Futures

The Phoenix Futures Group has 60 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.

Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE. These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value aligned culture. 

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. 

The Interview

Interviews will be held during February/March, if applications are sufficient a first stage process will be held via teams. As the role requires travel to in person events across the country, we do require an in-person interview as the final stage, this will be in London. Full details will be provided to shortlisted candidates.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

The Role
We are looking for an Advice & Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.

A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.

This is a fully remote role, but will require some regional travel so applicants should live in the North West of England (Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside) and possess a driving licence and have access to a car.
 
 
What you'll do
 

• Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
• Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
• Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
• Develop and maintain effective relationships with professionals and organisations that support deaf children.
• Attend both in-person and online events to provide information and advice tailored to different audiences.

 
What you'll need
 

• Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
• Experience providing information and advice to families and young people, both digitally and face-to-face.
• A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.
• An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development-translating this into effective, child-centred practice.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

The Talent Set are delighted to be partnering with the Royal Free Charity to recruit an experienced Senior Individual Giving Manager to lead and grow a high-performing Individual Giving and Legacy programme at a pivotal moment for the organisation.

The Royal Free Charity supports over two million patients and 17,000 NHS staff across four hospitals and 30+ NHS services, funding life-changing equipment, research, staff wellbeing and patient care. With ambitious plans for growth including a forthcoming multi-million-pound cancer appeal, this is a fantastic opportunity to make a meaningful impact.

The role

This senior role sits within the Public Fundraising team and leads on developing and delivering a sustainable individual giving strategy, covering regular giving, cash appeals, in-memory and legacy fundraising. You’ll drive supporter acquisition, deepen engagement, and lead innovative approaches to income growth, while managing and developing a talented team.

What you’ll do

• Lead the strategy and delivery of individual giving, regular giving and legacy programmes.
• Develop ambitious growth plans and identify new income opportunities and channels.
• Drive acquisition and retention through insight-led, multi-channel campaigns.
• Lead the charity’s in-hospital face-to-face programme and legacy strategy.
• Build powerful supporter journeys and deliver best-in-class stewardship.
• Manage budgets, forecasts, reporting and KPIs.
• Line manage and inspire a Senior Individual Giving Officer and Supporter Care Officer.

About you

• Proven experience leading successful individual giving and legacy programmes.
• Strong track record of income growth, supporter acquisition and retention.
• Excellent leadership, project management and stakeholder engagement skills.
• A confident communicator, who is comfortable working across NHS and charity environments.
• Data-driven, strategic and highly organised.

 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

 

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Director of Commercial Services- Reading Students' Union

Salary: £60,727
Location: University of Reading Students’ Union
Contract: Full Time – 37.5 hours per week (worked flexibly)

Are you ready to shape exceptional student experiences through vibrant and innovative commercial services?

Reading Students’ Union is seeking a progressive and values-driven Director of Commercial Services to provide strategic and hands-on leadership across all commercial services, helping to deliver outstanding spaces, services and experiences for the student community.

About Reading SU

Reading Students’ Union is an independent education charity led by, and for, students.

The Students’ Union is central to the University experience and works to support all aspects of student life for the 19,000 plus students studying at the University of Reading. Located in one of Britain’s top green spaces, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Reading University in achieving personal success.

Reading SU sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.

This commitment to student experience also underpins the Union’s commercial activity. Reading Students’ Union’s venues, services and events are designed to be inclusive, welcoming and vibrant spaces where students can connect, feel a sense of belonging and create lasting memories. Guided by student insight, the commercial services play an important role in supporting the Union’s mission while enhancing student life across campus.

About the Role

Reading SU are thrilled to be searching for a Director of Commercial Services, a dynamic leader experienced in licensed trade, catering, events, and marketing. This role is not just about maintaining the status quo but about reimagining and diversifying the commercial services in line with student community needs.

The ideal candidate will be both strategic and hands-on, with an ability to develop Reading SU’s commercial services while also being involved in delivery of the operations.

The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and financial management, alongside the strategic and operational capability required to lead complex commercial services within a democratic, student-led organisation.

Reading Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of background, and Reading Students’ Union particularly welcomes applications from candidates from Black, Asian and Minority Ethnic backgrounds and from candidates with disabilities.

It’s a genuinely exciting time for Reading Students’ Union and we look forward to receiving your application.

Key Dates

Closing Date: Monday 9th February, 12pm
First Stage Interviews (Remote): 16th/17th February (TBC)
Final Interviews (In-person): w/c 23rd February tbc

Optional Q/A session with the CEO and Interim Commercial Director: Click here to register

How to Apply

Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.

REF-226 086

This is an exciting opportunity for someone looking for their next role in fundraising at an exceptional moment for the Young Vic under the new artistic direction of Nadia Fall OBE as she launches her second season in Spring 2026, alongside the launch of a new website and a refreshed fundraising strategy.  

This role is pivotal in shaping the future of our supporter engagement and income growth. For the first time in a decade, you will lead the launch and delivery of a renewed membership scheme that ensures our membership offer is compelling, competitive, and aligned with our artistic vision. We are now looking for a proactive, proficient and dynamic fundraiser to drive membership growth. Increasing income will be central to your success, alongside providing the highest possible customer care, delivering exceptional stewardship and building meaningful relationships with our members and individual donors.

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We are particularly keen to hear from Black and Global Majority people, and candidates who self-identify as disabled. All candidates who self-identify as disabled who demonstrate that they meet the essential criteria will be invited for interview. The Young Vic is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation.

To Apply, please see more details via the Young Vic Jobs Page on our website.

Are you looking for an exciting and challenging role which will help to shape the future of a national charity working on a key social justice challenge?Are you excited to take on a role which will fuel the charity’s work with its service users, supporters and other key stakeholders? 

Are you an ambitious and enthusiastic early career partnerships, fundraising or account management professional who wants to use your talents to improve the lives of people across the UK?If so, then we’d love to hear from you. 

With a range of exciting partnerships and initiatives for you to work on with a values-led, energetic and determined team, The Hygiene Bank is excited to be find a new colleague to join us in our mission to alleviate hygiene poverty, and to work to end it for good. 

About The Hygiene Bank 

Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean.It is washing hair, bodies, faces and clothes in the same cheap washing up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview. 

Hygiene Poverty is the hidden crisis facing the UK. In May 2024, The Hygiene Bank published their second groundbreaking research into the incidence and impact of hygiene poverty. It found that over 4.1 million adults across the country are currently experiencing hygiene poverty and that it is both alarmingly widespread, increasing and disproportionately impacts the most vulnerable. It stops people from participating in society, feeds the mental health crisis and blocks routes out of poverty. It is simply unjust. 

At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need. 

Read more about our work on our website, along with our Impact Report and research Hygiene Poverty 2024

About the role 

As our Partnership Officer, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty.

Reporting into the Head of Brand and Corporate Partnerships, the Partnership Officer plays a pivotal role in the brand and corporate team and is responsible for supporting, stewarding, renewing, and growing our brand and corporate partners to meet our income targets and to source donated product for our service users. Our partners range from emerging brands to strategic corporate partners and reflect a combination of financial support, skills-based support, brand donations and volunteering.

The role is varied and requires outstanding relationship building and communication skills, strong time management, excellent written and verbal communication skills, meticulous record keeping and relationship management. You will be required to engage and influence a wide range of partner stakeholders, as well as collaborating across our teams to meet the needs of our partners.

If you fit this profile and want to use your talents to improve the lives of people across the UK and are interested in remote working opportunities in a flexible organisation with a values-led ethos, we would love to hear from you! 

Key Responsibilities 

Lunch & Learn facilitation 

• Coordinate and deliver engaging Lunch & Learn sessions for corporate and brand partners, both virtually and in person, speaking about hygiene poverty and the charity to engage potential partners

• Work with internal teams and volunteers to ensure sessions are informative, inspiring, and aligned with The Hygiene Bank’s values 

Track bookings, attendance, feedback, and outcomes to support reporting and improvement 

Corporate Volunteering Coordination 

• Manage corporate volunteering opportunities, including warehouse days, collection drives, and community-based activities 

• Liaise with corporate partners to understand capacity, expectations, and objectives 

• Coordinate logistics, schedules, and communications to ensure positive volunteer experiences 

• Work closely with regional and volunteer teams to match opportunities with partner needs 

Relationship Building & Account Management 

• Support with outreach and new partnership development 

• Build strong, long-term relationships with corporate partners through regular communication and engagement 

• Attend in person partner events

• Act as the day-to-day account manager for a portfolio of corporate partners 

• Ensure partners feel valued, informed, and connected to The Hygiene Bank’s impact 

• Identify opportunities to deepen partnerships through repeat engagement, volunteering, fundraising, or advocacy 

Administration, Reporting & Collaboration 

• Maintain accurate records of partner activity and engagement using Salesforce CRM system 

• Track partnership outcomes, impact metrics, and engagement levels 

• Support reporting for funders, partners, and internal stakeholders 

• Collaborate with fundraising, communications, and operations teams to ensure joined-up partnership delivery 

Person Specification 

Essential 

• Experience in partnerships, account management, fundraising, or corporate engagement 

• Strong relationship-building and communication skills 

• Experience coordinating events, sessions, or volunteering activities 

• Highly organised with excellent attention to detail 

• Ability to manage multiple partners and priorities simultaneously 

• Confident delivering presentations or facilitating sessions to groups 

• Passion for social impact and alignment with The Hygiene Bank’s mission 

Desirable 

• Experience working in the charity or not-for-profit sector 

• Experience delivering corporate Lunch & Learns or workplace engagement programmes 

• Familiarity with CRM systems and impact reporting 

Skills & Attributes 

• Friendly, professional, and confident communicator 

• Proactive and solution-focused 

• Strong time management and organisational skills 

• Collaborative team player 

• Comfortable working independently and using initiative 

What We Offer 

• The opportunity to make a tangible impact in tackling hygiene poverty 

• A supportive, mission-driven team culture 

• Flexible working arrangements 

• Training and development opportunities 

• All travel and expenses paid in line with our expenses policy

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 
 

The Hygiene Bank reserve the right to close this advertisement early if we receive a high volume of suitable applications