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Top job
Pets As Therapy, Oxford, Oxfordshire (Hybrid)
circa £38k
Volunteers are at the heart of Pets As Therapy — and so is this role.
Posted 4 days ago Apply Now
Top job
Age UK Wandsworth, Multiple Locations (On-site)
£29,286 per annum
Age UK Wandsworth is consistently growing, so we are creating this new role to support our with social media, marketing and events.
Posted 3 days ago
Top job
Southampton Hospitals Charity, Southampton (Hybrid)
£28,000 per year
We are looking for a proactive and organised Marketing & Communications Assistant to support the delivery of digital content and campaigns.
Posted 5 days ago
Top job
Thrive at Five, Redcar and Cleveland (Hybrid)
£30,000 - £35,000 per year
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Redcar & Cleveland.
Posted 3 days ago
Closing in 7 days
The Sutton Trust, Greater London (On-site)
£32,000 - £34,000 per year
Posted 2 days ago
Alder Hey Children's Charity, Liverpool (Hybrid)
£26,846 - £31,439 per year
Posted 6 days ago Apply Now
Envision, Multiple Locations (Hybrid)
£15,600–£24,000 pro rata | £26,000 - £30,000 FTE per year
Posted 3 days ago Apply Now
Closing in 2 days
Bowel Cancer UK, Remote
£28,804 per year, plus £2,000 London Weighting if applicable
Posted 6 days ago
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £31,000 per annum
Posted 1 week ago
Closing today at 23:30
Breakthrough T1D, London (Hybrid)
£45,575 per year
Posted 6 days ago
Closing in 2 days
The Talent Set, North Yorkshire (Hybrid)
£31,000 per year
Posted 3 days ago
Olly's Future, Worthing (Hybrid)
£42,000 per year (pro rata)
Posted 1 week ago Apply Now
Closing in 3 days
Headway Luton, Luton (On-site)
£30,277 per annum (pro rata)
We need someone who can lead our successful charity through a new phase as our CEO, who has led Headway Luton for 20+ yrs, is retiring.
Posted 1 week ago Apply Now
Page 9 of 33
Oxford, Oxfordshire (Hybrid)
circa £38k
Full-time
Permanent
Job description

We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.

What you’ll do

Reporting to the Chief Executive, you’ll:

  • Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
  • Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers 
  • Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported

About you

You’ll bring:

  • Proven experience in volunteer management
  • Great people management
  • Excellent communication and relationship‑building skills.
  • Experience in managing busy, volunteer‑facing services
  • Experience using CRM systems and working with data and KPIs.
  • A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.

Why join us?

Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:

  • 28 days annual leave
  • Hybrid working
  • Health cash‑back plan and Employee Assistance Programme
  • Employee discounts and flu vaccination
  • Dog‑friendly office
  • Opportunities to attend events such as Crufts

Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.

Application resources
Organisation
Pets As Therapy View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 23 April 2026
Closing date: 10 May 2026 at 23:30
Tags: Volunteering Management, Customer Service

The client requests no contact from agencies or media sales.