Supporter services team jobs in ealing, greater london
Repairs & Maintenance Manager
Salary: £63,222 + benefits
Location: Hybrid
I'm currently supporting a well-respected housing provider in their search for an experienced Repairs & Maintenance Manager to lead their in-house DLO and contractor partnerships.
This is a senior leadership role with full accountability for driving performance, customer satisfaction, and service excellence across a large repairs function. The successful candidate will oversee a dedicated team, including Repairs Officers, a Repairs Project Manager, and a large in-house trade workforce, while also managing external contractor relationships.
Key responsibilities will include:
Leading the delivery of a high-quality, customer-focused repairs & maintenance service.
Developing and implementing service strategies to ensure top-quartile performance nationally.
Managing budgets, financial planning, procurement, and contracts within the service.
Driving continuous improvement and innovation across the DLO.
Ensuring compliance with all Health & Safety and regulatory requirements.
Promoting a culture of accountability, collaboration, and customer focus.
This is an opportunity to play a pivotal role in shaping the long-term success of a housing organisation that is committed to service excellence, innovation, and making a positive impact in their community.
The package includes:
Salary of £63,222
25 days annual leave (rising to 30 with service)
A generous pension scheme with strong employer contributions
A reward scheme with access to discounts and offers
Professional development support and opportunities for progression
If you're a proven leader in repairs and maintenance management with a track record of delivering results in a housing, property, or local authority setting, I'd love to hear from you.
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As Personal Assistant (PA) to the National Officers, you’ll be responsible for delivering first-class executive support, managing complex schedules, coordinating high-level meetings and ensuring the smooth day-to-day running of the National Officers office within the Private Office team.
You will manage significant internal and external relationships and work closely with our Head of Private Office, Chief of Staff, Governance team and other PAs across RBL to provide coordinated and consistent support. This role will truly see you at the heart of the action, helping to drive success through your exceptional organisational skills and proactive support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Private Office, key responsibilities will include:
- Proactively manage the diary of the three National Officers - all appointments, meetings, and events are scheduled efficiently and in a timely manner
- Draft, review, and manage correspondence on behalf of the National Officers, ensuring a high standard of professionalism and accuracy
- Take minutes at relevant meetings, capturing key action points and following up on actions
- Arrange travel and accommodation for the National Officers as required, ensuring the details are thoroughly planned and confirmed in advance
- Undertake research tasks for the National Officers, gathering detailed information, presenting supporting facts, figures, and recommendations for implementation
You will bring extensive experience supporting to senior management level and have outstanding communication skills, able to confidently communicate and engage with a range of stakeholders. Your ability to work at pace while supporting senior leaders will be second to none and you will have highly effective planning and organisational skills. Experience working in a similar organisation advantageous, though not essential. Most importantly you will have a passion for your work and will be eager to utilise that to support the work of RBL.
You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Job Title: Operations Manager
Duration: Permanent
Hours: Full time
35 hours per week Monday – Friday
Salary Scale:£36,839 – £42,781
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays
Reports to: Deputy Director
Line Manages: Operations Supervisors, Gallery Technician, Front of House staff and Cleaners
The appointment is subject to a satisfactory DBS check
The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience.
The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives.
The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given.
In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is excited to be working with one of the UK’s most respected human rights charities to appoint an HR Administrator. Our client provides life-changing support to people who have survived torture and trauma, working tirelessly to restore dignity and rebuild lives.
This is a 12-month maternity cover contract, offering a chance to play a pivotal role within a small and supportive HR team. The position is full-time, based in London (Finsbury Park), with a hybrid working arrangement that requires four days a week in the office.
As the first point of contact for HR queries, you will provide high-quality administrative support across the employee lifecycle. From coordinating recruitment campaigns and welcoming new starters, to managing contracts, maintaining accurate HR records, and supporting payroll processes, you will help ensure the smooth running of HR operations. You will also assist in delivering wellbeing and learning initiatives, liaise with managers and staff, and uphold the highest standards of confidentiality and professionalism.
We are looking for a highly organised administrator with excellent attention to detail and a proactive approach to managing competing priorities. You will bring outstanding interpersonal skills, a collaborative spirit, and the ability to provide excellent internal customer service. Confidence using MS Office applications, including Excel, Word and PowerPoint, with experience of analysing data will be key to your success. An understanding of the importance of confidentiality in HR, coupled with a genuine interest in supporting staff wellbeing and development, will be highly valued. Experience of working in a professional clinical environment and/or the charity sector would be highly desirable.
To apply, please submit your up-to-date CV by Friday, 29th of August at 11.59 AM.
Cover letters are not required for this recruitment process.
Please note - only successful applicants will be contacted with further information.
Please note - the successful candidate will be required to complete a standard DBS check.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: Hybrid (London)
Contract type: Permanent
Hours: 35 hours a week
Salary: £34,022.09
Due to increased investment from the university we’re really excited to announce the recruitment for the role of Student Adviser.
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.
About the job
We are looking for a Student Advisor to join our Advice team, helping students navigate challenges and make the most of their time at UAL. You'll offer one-to-one and group advice on a range of academic (including appeals, academic misconduct, complaints and extenuating circumstances) and housing issues, signposting students to other useful services when needed. Sometimes you'll act as an advocate for students in university meetings or help them put together a strong case to get the outcome they're hoping for. You'll also play a big role in our outreach - running drop-ins creating resources and delivering activities to raise awareness of our services across various sites. In addition you'll contribute to service improvements, research projects as well as working with our student leaders on specific projects. It's a varied role where no two days are the same while making a real difference to students' lives.
Who we are looking for?
You'll be a great communicator who can explain complex regulations in a clear, friendly way. We're looking for someone who's approachable, empathetic, and committed to supporting students with experience giving advice or providing welfare or support services. You'll need to be organised to manage a busy caseload, staying calm under pressure and handling sensitive information with confidentiality. Knowledge of housing or academic advice is a big plus and an understanding of the issues facing students in higher education will help you hit the ground running. Most importantly, you'll be someone who genuinely cares about inclusivity and work to ensure that every student feels heard, respected and supported.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience, we offer:
- a summer 4-day working week - we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- NUS card discount
- Enhanced maternity leave
- Family-friendly employer
- Interest-free travel loan
- Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Job application timeline:
Closing date: 23:59pm 14th September
Intended Interview date: 7th October
REF-223489
Inclusion Coordinator
Can you make sure that there is an exciting offer for young people aged 8 to 19 (up to 25 for those with additional needs), at this local Youth Zone?
Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area.
If you have a passion for putting young people first, then we want to hear from you!
Position: Inclusion Coordinator
Location: London W12 7TF
Salary: £31,200 per annum
Hours: Full-time, 37.5 hours (inc. evenings and weekends)
Contract: Permanent
Closing Date: 1st September 2025
About the Role
Inclusion Coordinator will design and deliver creative arts activities for young people, overseeing the programmes for the Sensory Room and Duty Management of the Sunday Beyond Session. As well as this, you will provide line management support, coaching and development for arts sessional workers in their areas. This role requires a minimum of 55% of working hours spent face to face with young people.
In the first 6 months, you will have:
- Supported the Youth Zone to achieve 1000 visits by young people a week, inspired by the continually changing & vibrant offer.
- Collaborated with the delivery team to ensure a vibrant & engaging programme is in place every session, planned 3 months in advance with input & co-creation with young people.
- Grown, recruited, developed & led the sessional inclusion youth work team to provide a supportive, safe, inclusive, and ambitious environment.
- Developed strong local SEN/D partnerships which result in direct benefit to the borough's young people.
- Introduced the OnSide Evaluation Framework alongside young people's feedback to enhance the quality of the support given to help young people's progression.
- Created progression pathways for young people to build on our 'practice, perfect and perform' model.
- Ensured volunteers & young leaders are well managed and supported.
- Helped to deliver an engaging Beyond session with up to 60 young people attending per session; ensuring that our members with additional needs are supported with our "All About Me" forms.
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
With a relevant qualification in SEND or Youth Work Essential Evidence of ongoing professional development (for example Safeguarding, health & Safety, Management), you will have experience of delivering SEND activities to young people in-line with relevant guidance and good practice.
You will have essential, proven experience of working with young people aged 8 to 19 (up to 25 for those with additional needs) in a range of settings and experience of engaging vulnerable, disengaged or hard to reach young people in activities. We are also looking for someone with experience of managing a staff team, ideally including volunteers and with a strong commitment to safeguarding children.
We need someone with a willingness to work evenings and every Sunday morning and to cover events, holidays and staff absence
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.
You may have experience in areas such as Youth Work, Youth Worker, Children’s Worker, Children’s Support Worker, SEND Youth Work, SEND Youth Worker, SEND Children’s Worker, SEND Children’s Support Worker, SEND Assistant, Teaching Assistant, Holiday Club, Activities Coordinator, SEND Activities Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking a skilled and strategic Health Intelligence Data Lead to drive data-driven insights and lead analytics efforts in support of health and science policy initiatives. In this role, you will oversee the design, integration, and analysis of health data from multiple sources to inform decision-making and improve health outcomes for people with lung diseases.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will design and deliver impactful health intelligence projects, commissioning external research and conducting internal analyses to generate insights that inform health and science policy. You’ll be able to translate complex data into actionable insights, providing expert interpretation of health trends, outcomes, and health inequalities and ensuring data is effectively communicated to influence decision-making and drive improvements in health services and science funding policy.
You’ll also uphold high data quality and compliance standards, represent the charity in strategic partnerships, mentor junior staff, and contribute to organisational strategy as part of the leadership team.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Location: Hybrid working between the Aldgate, London office and home.
Salary: £55,000 - £58,000 per annum
Contract: Permanent and full-time
Closing date: 11.59pm 31 August 2025
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in London.
Sounds great, what will I be doing?
The role is responsible for delivering full housing management services across a portfolio of 50–100 supported accommodation units, with a focus on tenancy sustainment, legal compliance, and strong financial performance. This includes facilitating onboarding and exit processes for service users, promoting tenancy expectations early on, and embedding a Psychologically Informed Environment (PIPE) approach. Accurate and GDPR-compliant tenancy records must be maintained, with regular monitoring and reporting on tenancy issues through internal dashboards and quarterly reviews.
The position also involves driving rent and service charge collection, preventing arrears through proactive engagement, and taking recovery action where needed. The postholder will provide specialist advice on housing benefits, manage claims and appeals, and oversee invoicing and reconciliation with external agencies. Additionally, they will ensure timely repair reporting and resolution, maintain communication with residents and staff on maintenance progress, and uphold property standards to meet compliance requirements.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires strong experience in rent collection, arrears recovery, and applying the pre-action protocol, alongside the ability to manage welfare benefit claims and navigate complex DWP and Housing Benefit systems. It involves working directly with vulnerable individuals, including those experiencing mental health issues, substance dependency, domestic abuse, and young people with additional support needs. The post demands in-depth knowledge of tenancy and housing management functions, a good understanding of benefits systems, and awareness of the legal framework surrounding arrears enforcement. Experience in partnership working with local authorities, support workers, and external agencies is essential.
Candidates must be proficient in Microsoft Office and housing management systems, with the ability to maintain accurate electronic records, analyse and present financial data, and produce high-quality written communications. Strong interpersonal and communication skills are vital, as is the ability to work sensitively with service users while building effective relationships with stakeholders. The role requires self-motivation, excellent time management, the ability to work independently, a strong sense of accountability, and the flexibility to travel between accommodation sites to meet service users in person.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Harris Hill is thrilled to be partnering with a charity dedicated to providing excellent care and support to older people.
They are searching for a passionate and strategic Trust and Foundations Fundraiser to join their committed team and help secure funding that will support the delivery of personalised services to meet individual needs.
As Trust and Foundations Fundraiser, you will be responsible for maximising income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management. You will research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders. You will prepare written reports on activities, progress and income against objectives and ensure the impact of the work is clear, visible and effectively communicated on social media, on the website and in the Impact Report. You will also use the database to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
To be considered for this role you will need:
- Experience of writing successful, compelling trust applications and reports.
- Experience of building and maintaining relationships with funders
- Proven success in achieving and exceeding fundraising targets.
- Excellent written and verbal communication skills
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332
Salary: £34,500 - £36,000
Permanent, Full-time (35 hours per week)
Location: Predominantly home based with requirement to work from central office in Woking once per month.
Deadline: Monday 8th September at 9am
Application process: Cover Letter and CV
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The East End Community Foundation (EECF)
EECF supports communities through our charitable activities of grants and programmes. In 2024/25 these totalled over £1.6m and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects with grant funding. We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. Working as part of our small and busy team you will ensure that EECF delivers an accessible and credible grants service by providing advice, guidance and support to potential grant applicants, assessing applications for funding, and monitoring and evaluating the impact of our grant making.
About You
This is a great opportunity for someone with experience of grant making or applying for funding, and of working in and for the charitable sector, and/or starting out in a career in grant making. We need someone who is a confident communicator and team player. You should be highly efficient with the ability to work across multiple strands to strict deadlines, demonstrate strong organisational skills and build positive relationships with local community organisations.
The Role
Position: Grants Officer
Responsible to: Head of Grants and Programmes
Hours: 35 hours per week (full-time)
Annual Leave: 23 days (increasing incrementally to 30), plus public holidays
Key Responsibilities:
· Assist the team in developing, managing, delivering and promoting EECF’s grants programmes.
· Provide information, advice and guidance to grant applicants
· Complete the assessment of grant applications including making phone calls/visits, and completing due diligence checks
· Manage a caseload of grantees including building relationships with grantees, liaising and agreeing outcomes for funded projects, preparing and issuing grant contracts, working with groups through the delivery of their projects to final reporting
· Ensure all information including grant applications are accurately recorded in a timely fashion on the database system Salesforce
· Conduct regular outreach and participate in networking events and awareness raising sessions aimed at potential grant applicants or recipients
· Review end of grant reports and collate information to provide annual reports on grant programmes
· Contribute to the maintenance and development of grant making systems, policies and procedures including guidance notes, application forms and reporting structures
· Keep abreast of good practice in grant making and new initiatives being implemented by other local grant makers and community foundations
· Undertake such other tasks as may be required to meet the needs of the post as they arise and to ensure the smooth running of EECF’s grant making programmes and charitable activities
Person Specification:
Essential Experience/Skills
· Knowledge and/or experience of delivering a grant making programme or of fundraising
· Understanding of the voluntary sector and community needs in the East End of London
· Excellent attention to detail with the ability to work accurately to strict deadlines
· Able to manage, prioritise and organise your own workload
· Strong written and oral communication
· Strong IT and administrative skills
· Able to work independently and as part of a small team
Desirable Experience/Skills (not required but would be beneficial)
· Knowledge of CRM systems
· Budget management experience
· Participatory grant-making
· Experience of public speaking
Personal Qualities
· Flexible and adaptable with good interpersonal skills and a ‘can-do’ approach
· Self-motivated and able to work on own initiative
· Dependable and reliable with the ability to be productive under time pressure
· Positive, resilient and supportive
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis.
To apply, please submit your CV along with a covering letter (no more than two sides of A4) setting out your suitability for the post.
Transformation Hub Manager
Location: Mainly our head office in E12, but also in other venues around the borough of Newham as directed.
Salary: £40,940 per annum
Hours: 36 hours per week
Vacancy Type: 4 year fixed term, funded by the National Lottery Community Fund
For over five decades, the Renewal Programme has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage.
Role overview
The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.
Key Responsibilities
Leadership & Hub Development
- Lead a team to ensure the successful implementation of the RenewALL Hub project, as submitted to the National Lottery Community Fund, aligning all activities with our “Open House” strategy and theory of change.
- Champion and embed a strengths-based, “advantaged thinking” culture across all Hub operations, actively shifting the focus from deficits to assets.
- Build and inspire a coherent, motivated team of staff and volunteers, uniting them around a shared vision for transformation.
Programme Design & Community Co-Production
- Oversee the design, delivery, and continuous evaluation of a diverse, inclusive weekly programme of activities, informed by community consultation and resident priorities.
- Manage a portfolio of activities that improve wellbeing, reduce isolation, and build skills — including health & wellbeing sessions, cultural celebrations, social connection groups, and learning opportunities.
- Facilitate and champion the Community Hub Involvement Panel (CHIP), ensuring residents co-produce activities and influence the Hub’s direction, with a pathway to influencing trustee-level decision making.
Partnership Development
- Build and strengthen partnerships with key stakeholders, including NHS teams, Public Health colleagues and social prescribers, creating integrated wellbeing pathways for Newham residents.
- Maintain and expand relationships with local organisations, agencies, and community groups, ensuring the Hub complements and connects with wider services.
Community Food & Social Connection
- Provide oversight (via the Food Sustainability Coordinator) for all food-related initiatives, ensuring they align with the Hub’s ethos of dignity, choice, and resilience.
- Direct the strategic transition from over-reliance on a traditional Food Bank to an empowering Food Club model, reinforcing pathways from crisis to independence.
Operational Leadership
- Oversee the day-to-day running of the Hub space, ensuring it is safe, welcoming, and open 7 days a week.
- Coordinate and support staff, volunteers, and sessional workers across the Hub, embedding strong safeguarding and trauma-informed practice.
Promotion & Outreach
- Work with the marketing team to promote the Hub’s activities widely, ensuring strong engagement from under-represented and vulnerable groups.
- Conduct outreach to engage under represented residents, ensuring activities are culturally inclusive and accessible.
Monitoring, Evaluation & Compliance
- Lead on the monitoring and evaluation requirements of our Lottery bid.
- Use monitoring and evaluation tools (e.g., Upshot) to track engagement, outcomes, and impact, ensuring activities remain effective and relevant.
- Ensure compliance with all necessary regulations, safeguarding, and legal requirements.
Person Specification
- Passionate about community empowerment, inclusion, and tackling inequalities
- Commitment to strengths-based and dignity-first approaches, especially in working with marginalised communities (e.g., refugees, asylum seekers, people experiencing homelessness)
- Significant experience in leading community development or social impact projects
- Proven track record of designing, delivering, and evaluating community programmes that improve wellbeing and reduce isolation
- Demonstrable experience of co-production with residents or service users, ensuring their voices shape services
- Strong partnership-building skills, with the ability to work effectively with statutory services (e.g., NHS, Public Health, Local Authority) and voluntary/community partners
- Experience of managing staff and volunteers, including supervision, and motivation
- Strong understanding of trauma-informed practice and safeguarding, and ability to embed these across all hub activities
To Apply
If you feel you are a suitable candidate and would like to work for Newham Community Renewal Programme, please do not hesitate to apply. You can learn more about our work and values on our website.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Global Support Office People and Culture department supports all people and culture activity across our Global Support Office, which is made up of over 250 team members, based in other countries around the world. The department also provides support to a global network of people and culture professionals in Asia, sub-Saharan Africa, the US, Mexico, Bolivia, Europe and Australia.
The International HR Manager serves as a business partner to MSI’s global support office employees, Regional Senior Directors, Senior Leadership Team and international assignees.
This role reports to the Associate Director, International HR Operations.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Facilitation skills: Able to independently design and facilitate engagement or training sessions of moderate complexity. Regularly incorporates structured techniques to foster strategic or creative thinking, ensuring participants are engaged and supported in developing actionable insights. Sessions are focused on guiding participants toward achievable, intermediate outcomes that build confidence and capability.
- Microsoft Office Skills: Able to use more advanced features in Microsoft Office applications, including formatting complex documents, creating interactive presentations, and organising content on SharePoint. Can set up new channels or sites in SharePoint and collaborate effectively using these tools. May have completed some formal training in Office applications.
- Presentation skills: Able to design engaging presentations and confidently share ideas and key information with larger internal and external audiences. Communicates effectively with stakeholders, addressing queries with clarity and professionalism.
- Administration skills: Able to independently oversee complex administrative functions, streamline operations, and optimise workflows. Proactively coordinates resources, manages schedules and records, and ensures efficiency, often improving processes without needing supervision.
- Problem-solving skills: Can successfully design and employ multiple problem-solving strategies. Identifies possible explanations and alternatives, identifies the information necessary to solve a problem, anticipates obstacles, and develops contingency plans and mitigation strategies. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way.
To perform this role, you’ll need the following experience:
- Experience working as an HR professional in a fast-paced global organisation (non-profit or commercial) with an emphasis on business partnering
- Experience of working closely with and supporting remote employees and managers across varied operating contexts
- Experience of managing compensation and benefits negotiation across varied geographical locations
- The working language of MSI is English. Ability to work in French an advantage
Formal education/qualification
- Educated to degree level or equivalent.
- CIPD Qualified (Level 5+)
Please view the job framework on our website.
Location: London, UK (minimum of 2 days per week in the office).
Full-time: 35 hours a week, Monday to Friday.
Contract type: Permanent
Salary: £40,000 - £51,000 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 9
Closing date: 1st September 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Can you spot a news angle a mile off? Can you craft compelling statements and press releases that will grab journalists’ attention? We are looking for a talented and ambitious Senior Media Officer to join our friendly, hard-working team, dedicated to raising the profile of lung conditions and helping to improve the lives of the millions of people with them.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Reporting to the Media Manager, you will use your skills to generate media coverage that raises awareness of the seriousness of lung conditions, stamps out misconceptions, communicates our campaigns, services and ground-breaking research and inspires people to support us.
We are looking for someone with experience working in a busy press office and a strong news and storytelling instinct. You will have contacts with national journalists and be proactive, creative. Proficient at managing competing priorities, you will be able to turn around attention-grabbing press materials to tight deadlines. Ideally, you will have experience working with researchers, university press offices or pharmaceutical companies to tell simple and compelling stories about science or medical research.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
We will review applications continuously as they are received and reserve the right to appoint a suitable candidate prior to the stated closing date.
Location: Hybrid working between the Aldgate, London office and home.
Salary: £37,000 - £41,000 per annum
Contract: 12 months fixed-term and full-time.
Closing date: 11.59pm 01 September 2025
First Give inspires young people to make a difference to causes they care about. We work in partnership with secondary schools, providing a fully resourced scheme of work that guides an entire year group of students to engage with local charities and causes, and then carry out social action (fundraising, raising awareness, campaigning, volunteering etc) in support of them.
At the end of each programme, a celebratory School Final is held at each school, where groups representing each class deliver presentations about their projects. The class considered to have engaged the best with the programme secures a First Give grant of £1,000 for their chosen charity.
We currently work in partnership with 200+ schools every year across England and Wales.
Our vision is for motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:
- Altruistic
- Inspiring
- Empowering
- Collaborative
- Professional
Programme Delivery Officer role
We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs will be responsible for supporting and coordinating the delivery of the First Give programme in up to 50 schools, ensuring smooth running of the programme, plus providing guidance and troubleshooting for the lead teachers at First Give partner schools.
The role will be hybrid, with 3 days a week in our main offices in West Hampstead, London. Regular travel to schools across London and the South East will be required.
- Contract: 12-month Maternity Cover
- Salary: £28,840 (inclusive of London weighting)
- Location: London office 3 days per week, 2 days per week working from home
- Reporting to: Programme Manager
Key responsibilities
- Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
- an introductory Programme Call with the Lead teacher;
- delivering a briefing to class teachers;
- troubleshooting via phone and email;
- booking in First Give facilitated sessions
- Ensure all programmes are delivering all core elements of the First Give programme
- Update and monitor Salesforce to track programme delivery
- Liaise with freelance facilitators to ensure events at schools are effectively staffed
- Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
- Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
- Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
- Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
- Support with wider team projects as and when is necessary
This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.
Safer recruitment
Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.
Person Specification
Essential
- Passionate about young people and their potential to drive social change
- Experience developing strong relationships with remote and external stakeholders
- Experience managing and supporting a large caseload of “client” relationships
- Experience delivering lessons, workshops or other sessions with young people
- Superb organisation and prioritisation skills
- Strong presentation and public speaking skills
- Strong facilitation and workshop skills
- Excellent communication skills (both written and verbal)
- Excellent attention to detail
- Willingness to travel around London and the Home Counties to regularly deliver events
- Proactive, independent worker able to work well alone and as part of a team
Desirable
- Experience of working in a remote, decentralised team
- Experience in a customer service role
- Experience of working in the secondary education sector/with teachers
- Experience of using Salesforce
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
- 25 days of annual leave plus bank holidays, excluding bank holidays.
- Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
- Access to Health Assured (health and wellbeing) Employee Assistance Programme.
- Generous training and professional development budget, with regular training offered through the Pears Foundation.
- As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
- Team socials throughout the year.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Application process
Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application).
- Application closes: Thursday 28 August 12.00pm
- Interviews: W/c 1st September (remote)
- Start date: 15 September or as soon as possible after this date
Based on applications received we reserve the right to interview earlier than advertised, and close the process if a suitable candidate is found.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about

The client requests no contact from agencies or media sales.
XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.
We’re looking for a People and Culture Partner who will be a generalist with prior experience of working in a mid to senior level HR capacity. You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges and opportunities. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including implementing an HR software platform and reporting, employee relations case work, safer recruitment, onboarding and offboarding, staff training and development and more.
You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people. You’ll be happy to manage all aspects of HR and the employee lifecycle, and not be afraid to work autonomously and get stuck in.
This is a full time, hybrid role.