Supporter services team jobs in queens park, greater london

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

This is an exciting opportunity to join the Blood Cancer UK research team following the recent launch of our ambitious new five-year research strategy which seeks to accelerate progress towards the day when no one dies from blood cancer or the side effects of its treatments. This post sits alongside two other research grants officers responsible for our clinical research and fellowships portfolios. 

You will be an integral part of the research funding team and will be responsible for a range of pre and post award grants management activities required for the effective administration of our discovery and translational research portfolio.

Expected travel for this role includes relevant meetings or conferences, team workshops, team/department away days and attendance at two all staff away days annually. The London office is open for use by all staff from Monday –Thursday 

The research funding team holds a routine anchor day in the office every Tuesday for all team members who are able to attend. Attendance at an anchor day at least once a month is expected for all members of the research funding team living outside London. 

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

 Role Overview

Are you a creative and driven marketing communicator looking to make a meaningful impact? Young Barnet Foundation (YBF) is seeking an energetic Marketing & Communications Officer to enhance our digital and print presence, and raise awareness of our work in the community. If you have a talent for promotion, a keen eye for design, and a passion for digital marketing, this role offers an exciting opportunity to contribute to a vibrant non-profit.

 About Young Barnet Foundation

YBF is a membership organisation which supports over 200 charities, community groups and social enterprises that deliver positive activities and vital support services to children and young people and their families in the London Borough of Barnet. We are proud members of Barnet Together and one of over 30 Young People’s Foundations operating across the UK. Our team works collaboratively, tactically, and strategically under an ethos of ‘Generous Leadership’ to support and build capacity within and beyond our membership, including: Providing members with advice, information, and networking/training opportunities; assistance with fundraising and partnership building. Working with local authority and strategic partners to encourage sharing of intelligence, ideas, and resources.

Key Responsibilities

 Content Creation: Develop engaging content across digital platforms, including social media, newsletters, web content, and print materials.

Social Media Management: Proactively manage and grow our social media presence, ensuring consistent and dynamic engagement.

Campaign Development: Lead and execute innovative marketing campaigns that align with YBF's projects and broader strategic goals.

Collaboration: Work closely with internal teams and external partners, including Barnet Together, to create cohesive marketing strategies.

Brand Management: Uphold YBF’s brand integrity by managing guidelines and ensuring a consistent presence across all platforms.

Storytelling: Capture and amplify the stories of our community and members through various media, including video content.

 Candidate Profile

Essential Skills and Experience:

2+ Years of Experience in Marketing & Communications (Preferably within a charity organisation).

Creative content ideas that reflect the spirit of the Barnet community.

Proficiency in managing social media platforms.

Strong organisational skills, able to prioritise and manage multiple marketing and PR tasks.

Excellent written communication, adaptable for various channels.

ICT proficiency, essential for digital engagement.

Commitment to equal opportunities and understanding of diversity and inclusion.

Desirable Skills:

Experience with tools like Salesforce, Canva, Mailchimp, and WIX.

Interest in media and current affairs.

Understanding of membership organisations and the voluntary sector.

Personal Qualities:

Self-motivated and able to work independently.

Passionate about the voluntary sector and social change.

Confident decision-maker and problem-solver.

Adaptable and open to new ideas.

Equal Opportunities

Equality, Diversity & Inclusion: YBF works with and supports diverse communities. Our member organisations are grassroots non-profits supporting young people in our communities. Many of these organisations are led by global majority groups. As YPFs we work with our members to elevate their work and voices. We recognise the impact of poverty and racism on our communities and aim to work actively alongside communities rather than ‘doing to them’ and take an intersectional approach.

 We also acknowledge the additional impact of discrimination experienced by women, disabled people and LGBTQ+ people of the global majority. As part of our commitment to equality, diversity and inclusion across our network, we ensure diverse communities are represented and supported in our organisation and structures and encourage applications from all sections of the community.

Who are we?

Depaul International (DPI) oversees the Depaul Group, a group of charities that work across the world with a mission to stop homelessness and change the lives of those affected by it.

What’s the role about?

This is a great opportunity to join us as the new Chief Finance Officer. As the Depaul Group continues to experience growth and increases its impact, you’ll lead the effective financial and governance support provided by DPI to its subsidiaries. You’ll be the leading interface between the Senior Leadership Team and the Board of Trustees and other corporate bodies and subsidiaries. You’ll provide financial advice to the Group CEO, Board and other senior management colleagues, including modelling best practice in financial management, overseeing the financial management in the subsidiaries, setting financial standards for the group and providing support to enable the subsidiaries to meet those standards. You’ll also be leading and supporting the development of a new governance structure for the Group.

What will ideally support your success?

You’ll be a CCAB qualified accountant with experience of strategic financial leadership and management experience and the ability to solve complex problems. In addition, you’ll have experience of working with and advising a diverse range of boards and external stakeholders. It’s important that you also have experience of current financial reporting requirements and financial management practices, including consolidated financial reporting. Strong IT skills as well as an appreciation and understanding of key HR and ICT challenges in the charity sector are desirable. We’re looking for someone possibly, but not exclusively, working in homelessness and/or international development who shows personal integrity in all they do and have a commitment and respect for our aims, objectives and values.

Closing date: Wednesday 16th July 2025.

All of us at The Talent Foundry (TTF) believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

For 16 years, we've been bridging the gap between school and work and improving social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. We work with amazing partners across the rail industry, financial services, professional services, technology companies and healthcare to deliver free, industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

Everyone on our team is:

• Passionate about the charity's vision to improve social mobility
• Motivated by team success 
• Proactive in getting things done 

The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.

The Programme Manager role

Due to the continued expansion and sustainability of our programmes, we are seeking a new team member to support our next period of growth into the 2025-2026 academic year.

You will be a consumate account manager to support our skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.

What you will be doing

• Management of multiple projects and events
• Team management to deliver programmes (proven experience of line managing direct reports)
• Building exceptional relationships with partners, teachers and volunteers
• Use systems and administrative processes
• Evaluation and reporting

To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised, a professional communicator, and not be fazed when you need to adapt your plans to meet schools’ needs (you will always have a plan B).

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure days)
• Training budget

If you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for the interview. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

*Hybrid working

This is a hybrid role. You will be working from home and will join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website. 

We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered. 

To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for which include: 

• Account management - working with funders and balancing priorities, objectives and deadlines
• Project delivery - operational, event and logistics management
• Staff management

We receive a very high number of applications for our vacancies, please make sure you read the application pack before applying to ensure your skills and experience match the person specification. 

Using AI in your application 

Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. AI is a tool, not a shortcut. This means not asking AI to do the work for you, or copying and pasting answers, as this limits the way you can showcase your personal experiences and strengths. AI doesn't know you or your work history, so use sparingly. 

The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application. 

Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

About Starlight

Starlight is the UK’s leading children’s healthcare charity focused on the power of play. We support children to experience moments of joy and resilience through play during hospital stays, treatment and recovery. Play helps children cope, reduces trauma and anxiety, and improves engagement with healthcare.

Despite its impact, play is often overlooked in healthcare settings. Our work ensures that every child’s right to play is protected and prioritised – because play isn’t just fun, it’s fundamental.

Our Culture

We believe that our success depends upon focusing on our purpose and business results. We take individual and collective responsibility for a culture where everyone can belong, feel safe and thrive. Our values are the agreed standards that govern our behaviour and are central to our decision-making and the choices that we make. Our colleague development programme focuses on individual awareness of our own values, strengths, and preferences –what makes us who we are – to help all colleagues think for themselves, manage their environment, and make appropriate, balanced decisions for themselves, others and Starlight. We believe that our strength is in our differences and constantly strive towards an authentic workplace culture with equity, diversity, and inclusion as central principles.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

Contract: Full-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. 

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Ideal start date: ASAP, as agreed with candidate 

We’ll also need:

•  Proof of your right to work in the UK - regretfully we’re currently unable to offer sponsorships at this time.
• References
• To conduct relevant DBS or PVGs checks for Safeguarding purposes if you are offered the role in line with our Safer Recruitment practices.

The Opportunity

The Finance and Operations Officer’s purpose is to work within the Operations Team to provide essential financial and operational support for the whole charity.  
 

Key responsibilities for finance range from providing advice and support for the whole staff team, important day to day and monthly financial processing for key stakeholders and assisting with the budgeting and forecasting process. 

1. Finance

• Support the Finance and Operations Manager (FM) to prepare and deliver accurate and regular management information including monthly management accounts, budgets and forecasts, one-off finance reports, reporting for funders including grants and trusts, including end of project reporting. 
• Monitor the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the FM, Head of Finance & Operations (HFO), Operations and Fundraising teams. 
• Prepare payment runs for invoices and expenses, update weekly payments received reports and work closely with the Fundraising team to ensure expected income has been received. 
• Support the FM, alongside our appointed accountants, to prepare audited Year End Accounts, and work to ensure the Accounts are completed, approved, and filed on time. 
• Support the FM to manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.  
• Support the FM to devise and implement effective and efficient procedures, including the introduction of a purchase order system. From time to time, you may be requested to support the FM to maintain the payroll function of the organisation. 

 
2. Operations and Administration 

• Support the organisation, in ensuring that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures and ensure that data protection laws are being adhered to in relation to the storage of data. Run the data deletion process where such requests are received in compliance with GDPR legislation. 
• Support the HFO and FM in overseeing operational matters such as SMF office administration, maintaining the asset register, insurance renewals, and Health & Safety compliance; act as point of contact for suppliers and service providers, including property managers, utility companies, couriers and cleaners; maintaining contracts and leases with office providers; purchasing office supplies & equipment and ensuring adequate stock levels are kept. 
• Support the wider organisation through appropriate administrative tasks, for example the programme delivery team to ensure a good experience for students, particularly during the residential programmes 
• Support the HR team with processes such as ordering laptops for new staff and communicating, updating and maintaining office policies contained in the Office handbook  
• Undertake research activities to support Operations Team projects, for example potential new suppliers, benchmarking exercises and contract renewals 

3. Strategic Responsibilities 

• Support with training staff on finance processes, fraud awareness, data protection, and other areas of operations.  
• Being a point of contact for all staff on finance and operations including office administration 
• Ensure appropriate adherence to our financial and operational policies and procedures supporting the organisation to enact the highest standards, balancing that whilst processes are appropriately followed, they are not followed to the point where they compromise the standards or outcomes desired. 

Need to know

• IT skills:  Experience of using Microsoft Office, particularly Excel functions. Experience of using or awareness of any accounting and/or CRM (Salesforce) software.
• Accounting knowledge: Some understanding of basic bookkeeping would be preferable, including the importance of accurate and timely information for the running of the charity and an ability to maintain confidentiality. 

Please see the full job description attached for a more detailed person specification. 

Benefits

Annual leave
33/34 days (England & Wales and Scotland respectively - includes bank and public holidays).

Other benefits
Cycle to Work Scheme; Employer pension contributions of 5% of qualifying earnings; Employee Assistance Programme available to staff and their family; Flexible work options such as hybrid working, flexitime, part-time; Regular staff team building and business planning “away days”.

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59PM, Sunday 13th July.
 

1.  Why would you like to work at the Social Mobility Foundation? (max. 500 words)
2.  What makes you a suitable candidate for the role? (max. 500 words)

Please note that generic applications and CV’s will not be considered. 
 

Interviews: First round interviews will take place between 14th July and 18th July with multiple slots available at different times throughout the working day.

These vacancies are restricted to Black and minoritised women due to the nature of the roles. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

To provide high-quality and comprehensive advice, information, practical and advocacy support relating to violence against women and girls (VAWG) against Black and minoritised young women and children, with multiple needs, across West London.
To assist with educational, developmental, policy and campaigning work arising from advice and casework, in particular to young women across West London.

Please note that applications for this role will close on Thursday 10 July 2025 at 9am

Location: Hybrid, 2 days a week expected in our London Office

A little bit about the role 

The role will sit in the Chief Social Worker’s directorate alongside our admissions and support, curriculum and delivery teams. These teams achieve our mission through assessing participants eligibility and  suitability, ensuring they are registered with our university partner in a timely way and by designing and delivering world class social work  education and training. ​

The EDI Lead is responsible for developing and implementing strategies, programmes, and initiatives that promote diversity, equity, and inclusion within the organisation. This role involves collaborating across teams and functions to ensure that EDI principles are integrated into all aspects of the work. They are responsible for fostering a culture of inclusion, holding people to account through knowledge and skills and create a brave space for challenging conversations.​

We are seeking a passionate and strategic leader with a deep commitment to equity, diversity, and inclusion. You will have a proven track record of driving impactful EDI initiatives across the charity, private, or public sectors, with the ability to influence and inspire others through your actions and behaviours. With strong emotional intelligence, you will understand the specific challenges faced by minoritised groups and be confident in holding challenging conversations to drive meaningful change.

The successful candidate will be a confident and influential leader who champions equity, diversity, and inclusion. Skilled in fostering accountability and inclusion, you will create a brave space for meaningful conversations while holding a clear line on EDI expectations.

Some key responsibilities include:

• Being a lead facilitator for reflexive spaces for colleagues running community spaces
• Providing outreach support for minoritised participants as needed
• Contributing to the review and design of our programmes in relation to EDI content
• Reviewing and consultation on all aspects of recruitment and admissions processes to ensure fairness and reduction in bias
• To be the lead anti discrimination advocate (ADAs) and facilitate regular group meetings to check in with the other ADAs

Please see job pack for full list of role responsibilities

A little bit about you 

This role will suit an experienced EDI leader who is passionate about driving meaningful change and embedding equity, diversity, and inclusion across an organisation. The hiring panel will be looking for candidates who demonstrate a deep commitment to inclusive leadership, the ability to hold others to account on EDI expectations, and a strong track record of influencing change through collaboration. You will bring expertise in EDI frameworks and policies, along with the confidence to engage in challenging conversations and represent the organisation’s position externally.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

If you would like to find out more about the role, please contact Lisa Hackett, Chief Social Worker (see job pack for contact information).

St Bride Foundation- About us

For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage.

As the home of print and type design on Fleet Street, the Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.

Our Grade II listed Victorian building is home to the Bridewell Theatre, a vibrant 130-seater fringe theatre and a hands-on print workshop. At the heart of our organisation, our unparalleled collection supports a broad educational programme of creative workshops, seminars, events and exhibitions. We welcome 42,000 visitors a year, including 15,500 theatre visitors and over 4,000 attendees to our library and cultural programme.

We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience. 

Our Collections

The Library holds over 60,000 catalogued items, including the largest collection of type specimens in the world. Alongside this it holds over 250 archival and special collections, including the physical objects of printing and type founding —many still being catalogued. The collection reflects both the process and product of printing and is a unique resource of national and international importance.

Used by students, academics, artists, and the public, the library supports learning and research into the history of print, graphic design and technology.

The Role

As part of the Library & Learning team, you will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century. 

Job title: Collections and Archives Manager

Job overview

St Bride Foundation (SBF) is seeking a Collections and Archives Manager with strong project management and collections management skills to support the development, preservation, and accessibility of our library and archive collections. Alongside this our preferred candidate will have excellent people management and engagement skills.

The Collections and Archives Manager will manage the smooth running of the Reading Room, library enquiry services and manage our library volunteers.

Working as part of a small team, the role will involve helping to develop and deliver aspects of the learning programme, especially those relating to engagement with the collections through activities including tours, talks and exhibitions.  

The Collections and Archives Manager will work closely with the Foundation Librarian to oversee library and archival operations, and develop policies to improve storage, accessibility, and preservation.

As part of our wider strategic plans this role is pivotal in ensuring the safe relocation of collection materials, implementing best practices in storage and conservation, and enhancing the long-term sustainability of our holdings.

This is an exciting opportunity to make a significant impact on the development of our collections, research services and related learning programme during a period of change for the organisation that will ensure our building is fit for purpose and our programmes of work are relevant and engaging to our communities.

Key Responsibilities

Access, Research & Stakeholder Engagement

• Support public and internal access to collection materials by providing research services and developing user-friendly finding aids.
• Collaborate with researchers, educators and community groups to enhance the impact of the collections.
• Improve discovery and accessibility of collections through database enhancements and digitisation efforts.

Project Management – Collection

• Manage the care, storage, and documentation of the Foundations collection, including developing and implementing policies and procedures for such projects as inventory audits, collection moves, exhibitions, loans and rationalisation projects.
•  Liaise with contractors, partners and internal teams to ensure the security of collections materials.
• Conduct post-project evaluations and implement improvements for future collection projects.

Collections Management & Preservation

• Develop the collections in line with the Foundations collections policy, reflecting SBFs audiences.
• Work closely with conservation specialists to develop and implement storage strategies that align with best practice standards, improving environmental controls and storage solutions.
• Oversee cataloging, metadata creation, and collections documentation.
•  Manage digital preservation strategies and support digitisation projects to increase access to collections.
•  Develop risk management strategies for collection security, environmental conditions, and disaster preparedness.

Outreach, Engagement & Advocacy

• Contribute to learning and engagement programs, including talks, tours, workshops, exhibitions, and digital content—that promote engagement with the collections across diverse audiences.
•  Collaborate with institutions, community partners, and funding bodies to support and develop collections-based projects such as research projects, youth programmes and oral histories.
•  Work with the wider team to share stories from the collections to support advocacy, fundraising, and awareness campaigns.
• Ensure all outreach activity aligns with the organisation’s mission and values, with a commitment to access, inclusion, and engagement with communities and content.

Policy & Funding

• Assist in policy development regarding collections management.
•  Work with the Foundation Librarian and Fundraising Manager to identify and pursue funding opportunities to support the collections.
•  Advocate for the value and significance of the collections within the organisation and to external stakeholders, including funders, partner institutions, and policymakers.

Team Leadership & Administration

• Supervise, support and manage library staff,volunteer and placement workloads and ensure efficient allocation of resources for ongoing projects.
• Represent the Foundation at professional conferences, meetings, and collaborations with external organisations.

Required Skills & Experience:

Essential

• A post graduate qualification in Archives and Records Management.
•  Significant experience of working in an archive setting.
• Experience in project management.
• Experience with collections management systems.
• Excellent organisational, planning, and risk assessment skills for managing large projects.
• Ability to work collaboratively with internal teams, contractors, and external partners.

Desirable

• Familiarity with heritage or museum-sector projects.
• Knowledge of funding application processes and grant writing.

Personal Attributes

• Detail-oriented with strong problem-solving skills.
• Highly organised and methodical, with the ability to handle multiple priorities.
• A collaborative team player who enjoys engaging with different stakeholders.
• Passionate about preserving and improving access to library and archive collections.

Location: St Bride Foundation

Salary: £36,000 – £45,000 pa (Band 3)

Reports to: Foundation Librarian

How to Apply

• Interested candidates should submit a CV and cover letter outlining their suitability for the role.

Shop Manager

Working Pattern: 5 out of 7 days per week to be agreed with successful candidate

SALARY: £15.12 per hour

CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover

Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.

In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.

If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.

We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington.

£32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement.

What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained

* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases

* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.

* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.

* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
? Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
? Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
? An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
? The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.

What you'll bring:

Essential:
? Experience of monitoring rent accounts and managing rent arrears
? Experience of using computerised rent systems to monitor arrears and record information
? Extensive knowledge of welfare benefits ,especially housing benefit
? Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

People land on our shores through no fault of their own, suffering the trauma of displacement. An experienced fundraiser who is looking to make an impact is what LEAH is after. We are over 42 years old and have ambitions to serve our beneficiaries into future decades. 

It is a tough fundraising climate and so we are increasing capacity by establishing a 2nd Fundraising Manager position. We want someone who is not only an experienced and successful fundraiser but also someone who is bold and brave, able to hit the ground running.

Company Description

The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes. 

Job Description

We are looking to recruit a dynamic and experienced Senior Research Manager to manage the monitoring, evaluation and learning activities of a high profile National Institute for Health and Care Research (NIHR) portfolio of translational, clinical and applied health research infrastructure funding schemes. 

Job Purpose 
Reporting to the Assistant Director, the post holder will work closely with the rest of the infrastructure team (especially the Programme Leads and Senior Research Managers who are responsible for the development and management of the infrastructure schemes), and with Data Analytics colleagues (who are responsible for designing systems for capturing, cleaning and presenting data), to manage the infrastructure reporting and evaluation activities. At an award level, you will develop, improve and maintain monitoring and reporting processes, and at a scheme level, you will implement monitoring, evaluation and learning approaches, including overseeing the delivery and/or commissioning of impact evaluations. You will support a wider programme around visibility and the strategic use of data within infrastructure, considering links to policy directives around Busting Bureaucracy, the developing NIHR digital strategy and system operability issues with NHS and University systems. 

You will be adept at dealing with an array of data sources (metrics, narrative and financial reporting information), have a good understanding of research impact, an understanding of the routes to achieving it, and how to apply monitoring, evaluation and learning approaches to generate insight that can evidence impact and support continuous improvement of scheme funding and support processes. You will have experience of managing complex projects, knowledge of the UK’s research environment and political agenda, and honed skills in stakeholder management. You will be a strategic thinker, capable of seeing the issues and solutions from a number of different stakeholder perspectives to see the bigger picture. You will be comfortable dealing with complexity and developing an approach to balance the needs of different stakeholders. You will be a team player, able to work in close partnership with a number of teams at NIHR and the DHSC.

Key Accountabilities:

• Manage elements of the infrastructure monitoring processes: you will manage parts of the infrastructure reporting process both internally at the technical systems level and externally with users to support training and propose improvements. You will work with others to develop new reporting processes (for new awards), maintain existing annual and quarterly reporting, support the review of submitted reports by the team and the production of feedback, and drive process improvements through a continuous improvement cycle.

• Development of reporting outputs: support quantitative and qualitative data interrogation in projects across the infrastructure. Interrogating data to support strategic reviews, and, where feasible and appropriate, designing visual dashboards of progress using data collected and collated for reporting purposes. Also draw on award level reported data to feed into strategic scheme level evaluations and reviews, to produce impact case studies, and to feed into organisational level learning and reporting. This work will help articulate the contribution of the NIHR infrastructure to the wider health and social care system as well as feeding into broader NIHR initiatives such as the NIHR Impact Programme.

• Scheme reviews: support the delivery of scheme mid-term reviews and evaluations, working closely with the infrastructure team’s Senior Research Managers responsible for specific schemes and the central Monitoring, Evaluation and Learning team to design and plan an appropriate review process for individual schemes.

• Stakeholder engagement: through appropriate stakeholder engagement, developing a sound understanding of data needs, minimising additional requirements of key stakeholders and understanding the types of reporting outputs/feedback that would provide the greatest utility for accountability and learning purposes. Proactively share key learnings across the infrastructure team and with wider stakeholder groups as appropriate.

• Flexible support to the team:  flexible approach to work tasks with ability to ‘muck in’ and provide support on additional tasks across the team during busy times.

Line Management:

• The post holder will be responsible for the line management of one Research Manager and will matrix manage other team members, where appropriate.

Qualifications

Experience and Technical Skills

Required Criteria: 

• A PhD degree in biomedical or health sciences research (or significant equivalent sector experience)
• Experience of implementation or management of monitoring, evaluation and learning approaches including impact assessment and reporting, ideally within health and care research
• Data collection, collation and analysis skills using both qualitative and quantitative methodologies
• Current knowledge of the UK’s health and care research and policy landscape
• Strategic thinker able to interpret complex information while having a clear view of the “big picture”
• Solutions orientated with evidence of delivering projects, requiring evidence synthesis, report writing and developing implementable recommendations

Desirable Criteria:

• Specialist training/knowledge in monitoring, evaluation and learning approaches and methods
• Experience of authoring high quality impact reports and case study reports for a variety of technical and general audiences
• Experience of developing electronic dashboards using visualisation tools such as Qlik Sense, Looker Studio or equivalents
• Line management and staff development experience

Key Competencies

• Committed team player with an ability to build effective working relationships

Additional Information

Why work for us
Join our team and you’ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK’s largest funders of health and care research.

Salary & Benefits

• £48,600 - £51,300 per annum 
• Bonus - subject to company performance
• 25 days annual leave, plus public holidays (UK)
• Enhanced contributory pension scheme
• Life Insurance
• Benenden Healthcare
• Season Ticket Loan

This is a permanent, full time position.

NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements. 

Application Process
If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with NIHR. 

NB:Closing date for applications is 5pm 16th July, interviews to be scheduled from the 28th July to the 8th August.

Our Commitment to Equality and Diversity
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.