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Supporting officer jobs in elstree, hertfordshire

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Top job
Médecins Sans Frontières/Doctors Without Borders (MSF), London (Hybrid)
£40,682 per year
Join a highly successful fundraising team managing day to day functioning of our CRM system and more!
Posted 1 day ago
Top job
The Sutton Trust, London (Hybrid)
£33,000 - £36,000 per year
Would you like to help support the Trust's finance processes? Join our small and dynamic finance team!
Posted today
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The Degrees Initiative, Remote
£30,000 - £35,000 per year
The Degrees Initiative is seeking a Programmes Officer to be a part of a small dynamic charity working on climate change and development. 
Posted 1 day ago
Top job
UK Community Foundations, London (Hybrid)
From £29,700 per year
Join our national organisation to support and enhance the learning and practice of our members across the UK.
Posted 5 days ago
Top job
Elders Voice, London (On-site)
£30,000 per year
Seeking an enthusiastic and experienced individual to join Elders Voice as a Handyperson Service Coordinator.
Posted 1 day ago Apply Now
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SurvivorsUK, Hackney Wick (Hybrid)
Circa £35,700 per year
An exciting new opportunity has arisen, to train prison staff to understand the impact of sexual violence on male and non-binary prisoners
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Alexandra Rose Charity, London (Hybrid)
£32,000 FTE per year
Posted 1 day ago Apply Now
St John & Red Cross DMWS, Remote
£28,000 - £30,000 per year
Posted today
Closing in 7 days
Association of British Neurologists, Bloomsbury (Hybrid)
£30,000 - £35,000 per year (pro-rated)
Seeking a highly organised and detail-oriented Executive Administrator to provide essential administrative and executive support.
Posted 2 days ago
MSI Reproductive Choices UK, London (Hybrid)
£30,321.5 - £36,689.0 per year depending on location and experience
Posted 1 day ago Apply Now
Disability Action In Islington, Islington (On-site)
£28,000 - £32,000 per year
Make a meaningful difference to the lives of D/deaf and disabled people in Islington.
Posted today Apply Now
Page 2 of 29
London, Greater London (Hybrid) 13.43 miles
£40,682 per year
Full-time
Permanent
Job description

We have an exciting opportunity for an experienced CRM Officer to join our Fundraising team. Under the supervision of the CRM and Data Insight Manager and alongside two CRM Officers, you will manage the day-to-day functioning of the system. The role is responsible for producing complex mailing data selections, importing data into CRM via an ETL tool, supporting CRM development improvements for the Fundraising team, data cleansing and fundraising performance reporting.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid 2 days per week London office

Salary: £40,682.16 per annum

Job Purpose:

The CRM Officer plays a pivotal role, providing the day-to-day support needed to ensure there is a functioning CRM system for the Fundraising team.

Working under the supervision of the CRM and Data Insight Manager, the CRM Officer is responsible for managing regular data imports into CRM, providing data selections, reporting and performance analysis, system development, team training and running data cleansing routines. 

They are also responsible for developing and maintaining system user guides.

Knowledge, Skills & Experience:

  • Considerable experience of CRM database systems, preferably in the non-for-profit sector.
  • Experience of using Microsoft Dynamics and Power Automate is essential.
  • Experience of using KingswaySoft or another ETL tool with good programming skills such as SQL.
  • Experience of segmenting and building data selections for supporter communications.
  • A systematic and organised approach with a proven ability to follow things through and meet regular deadlines.
  • An excellent level of numeracy combined with accuracy and attention to detail around data processing.
  • Demonstrable knowledge of Microsoft Excel to an advanced level including the ability to produce and manipulate data to inform Fundraising activities.
  • Experience of gathering data from various sources and producing reports.
  • Confident interpersonal and negotiating skills with an ability to manage and build relationships with external suppliers, as well as with colleagues.
  • Self-motivated, flexible and able to work without close supervision.
  • Ability to manage and prioritise a busy workload amid conflicting demands.
  • Flexibility to take on other related tasks combined with willingness to learn.
  • Fluency in written and spoken English.
  • Commitment to the aims and values of Médecins Sans Frontières.
  • Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work in the UK - Candidates must have the right to work in the UK. 

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

18 May 2025, 11:59pm (BST)

Incomplete applications will not be considered.

We look forward to receiving your application!

Posted by
Médecins Sans Frontières/Doctors Without Borders (MSF) View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 06 May 2025
Closing date: 18 May 2025 at 23:30
Tags: Fundraising, CRM

The client requests no contact from agencies or media sales.