Systems manager jobs in europe

Robertson Bell is exclusively partnering with the British Medical Association (BMA) in their search for a Group VAT Accountant to join their team on a permanent basis. The BMA is the trade union and professional body for doctors in the UK.  They represent, support and negotiate on behalf of all UK doctors and medical students.

Reporting into the Group Financial Controller, the Group VAT Accountant will be responsible for ensuring that the BMA Group (BMA and BMJPG) properly accounts for VAT and meets their statutory return, including overseas equivalents. You will proactively ensure that the finance systems and internal processes across the group are compliant and will manage relationships with external advisors and HMRC, as the organisation’s VAT Subject Matter Expert.

The organisation:

Founded in 1832 as a member-run and led organisation, the BMA champions the rights and interests of the medical profession, negotiates doctors' contracts, and advocates for public health improvements. As of August 2024, the BMA boasted a record-breaking membership of over 195,000.

Beyond national representation, the BMA is expanding its international reach by supporting global health initiatives, such as the Health Information for All (HIFA) campaign, which aims to provide accessible healthcare information worldwide. Through these efforts, the BMA continues to influence healthcare policy both within the UK and globally, and this Group VAT Accountant will be critical to supporting the continued development of their international reach.

The key duties of the role are as follows:

• Responsible for submission of accurate and timely statutory VAT returns (and international equivalents) for the Group.
• Prepare balance sheet reconciliations on a regular basis that supports the VAT return submission.
• Undertake annual reviews of the VAT position, including any exemptions applied during the year.
• Proactively ensure that the finance systems and internal processes across the Group are compliant with the required tax legislation and remain alert to any future changes.
• Proactively manage the relationship with external advisors and HMRC.
• Liaise with Group Auditors, providing support and information for financial audits, preparation of financial statements and other requests.
• Compile and communicate appropriate tax guidance and training wherever needed within the group, liaising with external advisors as necessary.
• Provide non-finance managers with insight, creativity and support whilst new business proposals are developed for proposed new income streams

To be successful as a Group VAT Accountant you'll ideally have:

• Accounting Qualification (CCAB) (essential)
• Significant experience in VAT within a commercial organisation (essential)
• Previous experience of working in a VAT compliance role (essential)
• Knowledge of applying VAT law and how it affects corporations.
• Knowledge and understanding of UK, EU and global VAT compliance issues
• Good relationship building and management skills
• Good written and verbal communication skills
• High attention to detail, accuracy and data analysis skills

The deadline for applications is on Sunday 22^nd June, with first stage interviews due to take place the week commencing 7^th July. Applications will be under continuous review before this closing date so please do not delay in applying.

Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession!

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Specialist Housing IDVA

Salary: £26,000 - £32,000 depending on experience

Location: Hammersmith Head Office

Hours: 35 hours per week

Thursdays early shift (8am) and evening between 6-9pm on rota basis (approximately every 4-5 weeks)

Contract: Fixed Term Until March 31st 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Specialist Housing Advocate will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. This is a new and exciting service, and we are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs.

To be successful as Specialist Housing Advocate you will need the below experience and skills:

You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 29 JUNE 2025

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Join a dynamic Insight team and help shape its future! The Insight Team at BUCS is fairly new and this role has scope to help identify new opportunities and achieve the team’s ambitions.

The Insight Analyst will work with the Insight Manager to collect, analyse, and present data and insight to BUCS staff, members and other stakeholders. The Insight Analyst will also take the lead on key projects that support the Insight Manager to deliver the overall data and insight strategy.

The ideal candidate will have at least one year of experience working in insight, market research or a similar field. They will be confident with a range of data collection and analysis methods, have experience of deriving high-quality insights from quantitative and qualitative data, and be able to present these insights to non-specialist audiences in a clear, actionable way.

Working at BUCS

BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.

Benefits include:

• Generous Pension Scheme
• Access to paid Health Care Plan once the probationary period has passed. 
• Tax-free - Cycle to work scheme
• Christmas Closure 
• Volunteering Day leave
• Flexible - hybrid working
• Wellbeing and Social activities
• Company-supported Learning and Development opportunities

How to Apply

Please apply via our external recruitment platform Applied (copy and paste the link to your browser).

Should you have any questions about the role, please contact Liz Prinz. You can find further information on the BUCS website on our find a job section. 

Application deadline:Monday 30 June 23.59pm 

Interview Information: If successful candidate will be called to interview on the provisional date of 9 July.

Bristol & Weston Hospitals Charity has been doing great things for ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) for more than 50 years.

Each year we bring joy, comfort and hope to millions of patients and 15,000 NHS staff through the work we do. From major capital builds to sensitive and calming spaces for bereaved parents. From gardening sessions for dementia patients to innovative equipment to treat cancer, we’re here with full-hearted goodness from first breaths to final goodbyes and every day in-between.

It’s always an exciting time to join our charity – but even more so right now as we launch our ambitious new five-year strategy. We’re looking for a Head of Public Fundraising to lead our community fundraising, individual giving, legacy and lottery teams to achieve sustainable income growth and successful events, making even more impact for patients in our UHBW hospitals.

A strategic leader with extensive experience and a passion for fundraising, you’ll be able to lead by example, with proven experience of innovative supporter retention and acquisition. You’ll be an inspiring leader, who can act as coach and mentor to the team at the same time as being an effective manager. You will have experience of delivering outstanding stewardship and donor experience and working on or leading a charity lottery. Above all, we’re looking for someone who bring energy to this incredibly special role, have the ability to build strong connections and have a passion for their work and making a difference.

Chances are we all know someone who has needed an NHS hospital at some point in their lives or have been a patient ourselves. An individual who lives and breathes our values and behaviours and stands alongside the NHS will shine in this role. You’ll talk with passion about your proven track record in delivering substantial and sustained charitable income and how you did this across a variety of sources and you’ll know how to inspire others with your leadership, setting out a clear vision for fundraising and how we implement our plan to achieve it.

Location: Home-based; with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP; with responsibility for pilot sites in Manchester, London, Cleveland and North Wales.

Responsible to: DAPO Triage Service Manager

Responsible for: DAPO Triage Workers and IDVAs

Salary: Point 35-36  £37,450-38,349 (a London Allowance of £3,299.00 will be applied to employees who live in London).

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 37.5 hours per week; 5 days a week with flexible working hours and provision of an out-of-hours response as needed.

Travel: You will be required to travel when the requires it.

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 6th June 2025, 23:59

Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams

About the role:

The Team Leader will lead on the delivery of the Triage Model in their pilot area/s, providing support, case management and supervision for the Triage Worker and IDVA roles. They will act as the first point of contact assessing the suitability of initial referrals to be allocated to a Triage Worker for a full assessment. The Team Leader will support the Service Manager and Practice and Development Lead in developing multi agency relationships for the successful implementation of the model and will take a lead role in maintaining these relationships locally to ensure operational success when undertaking assessments to try and ensure the right recommendations for positive requirements are made but also to support the ongoing development of a national delivery model and to support the evaluation of the pilot.

About you:

• At least 3 years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children
• An understanding of the root causes of domestic abuse on both an individual and societal level
• Experience of working in a partnership with other organisations and managing the challenges that may arise
• Knowledge of safe and effective interventions with perpetrators of domestic abuse across different risk and needs groups
• To manage a complex workload, across multiple geographic regions, and effectively meet reporting deadlines and the needs of a wide range of stakeholders.
• A commitment to anti-discriminatory practice and an approach that centres survivors. 

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please. 

For an informal discussion about the role, please contact our HR Team directly. 

Closing date: 6th June 2025, 23:59

Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams

We’re recruiting a proactive and highly organised Project Coordinator to lead the operational development of our Dog Champion Scheme and ensure its consistent, high-quality delivery across the North of England.

At Street Paws, we believe that no one should have to choose between a safe place to sleep and the pet they love. For people experiencing homelessness, a pet is often their only source of emotional support, companionship, and stability.

Through ourDog Champion Scheme, we help hostels across the North of England, Belfast and Wales become pet-friendly by providing specialist training, resources, and practical support. This work ensures that more people can access accommodation with their pets, improving mental wellbeing, promoting housing stability, and reducing unnecessary separation and trauma.

We’re a small, passionate team committed to making a big impact. If you care about social justice, inclusion, and animal welfare — and you’re great at developing systems, growing partnerships, and making things happen — we’d love to hear from you.

About the Role

This role is essential to the expansion of our work. You’ll be responsible for developing and improving our training and onboarding offer, coordinating hostel partnerships, and working with local veterinary practices to arrange treatment when needed.

You’ll work closely with our team of project co-ordinators, volunteers, and external partners to grow the scheme sustainably and embed long-term change in hostels.

Key Responsibilities

• Lead the coordination and development of the Dog Champion Scheme in new and existing locations

• Develop and maintain training content and onboarding resources, working with internal and external stakeholders to ensure quality and accessibility

• Support hostels throughout their journey to becoming pet-friendly — from initial engagement to follow-up and review

• Work closely with hostel staff to deliver a consistent, trauma-informed approach to supporting residents with pets

• Liaise with veterinary partners to arrange timely treatment for pets, ensuring continuity of care and strong local relationships

• Identify and respond to areas for improvement across training and delivery, using data and feedback

• Maintain accurate records and contribute to monitoring and evaluation

• Build strong relationships with hostel partners, referral agencies, and support services

• Work collaboratively with other team members and volunteers to ensure joined-up working and shared learning

• Represent Street Paws at external forums, events, and training sessions where relevant

About You

We’re looking for someone who is:

• Passionate about the power of the human–animal bond

• Highly organised, with a track record of coordinating projects or partnerships

• Experienced in training development and confident in delivering or managing learning content

• An excellent communicator — clear, professional, and compassionate

• Confident liaising with professionals from across sectors, including housing providers and veterinary teams

• Comfortable using systems to manage information, track progress, and support decision-making

• Adaptable, self-motivated, and able to work both independently and as part of a small team

• Committed to inclusion, dignity, and non-judgemental support for all people

Experience in the third sector, housing, or animal welfare is helpful but not essential — we’re looking for someone who shares our values and is eager to make a difference.

What We Offer

• A flexible, remote working role with meaningful social impact

• The chance to shape and grow a well-respected training and outreach programme

• A supportive and inclusive team environment

• Opportunities for development and to influence the future of our work

This role will play a leadership role in delivering our ambitious policy influencing programme, helping to shape and implement influencing plans to bring about the changes needed to reduce, prevent and eventually end the need for food banks in the UK.  It will provide management and oversight to some of our strategic projects.

Role responsibilities

· Developing and implementing Trussell’s influencing strategy

Working with teams across the organisation to ensure key groups, including our community of food banks, corporate partners, churches and church-related organisations have a clear role in our policy influencing approach.

· Planning and delivering impactful public affairs activity

Ensuring systems are in place to help plan, monitor and evaluate public affairs activity and maximise opportunities to engage with key audiences, including Parliamentarians, advisers, and UK Government Ministers; and support close working with colleagues in all UK nations and regions.  Managing the development and delivery of public affairs activity to support high profile influencing campaigns.

· Building and managing strong relationships with key external stakeholders

Developing relationships, partnerships and networks to help raise the profile, credibility and influence of Trussell and our policy positions, particularly in the UK Parliament.  Representing Trussell and promoting the organisation’s policy position to key audiences, including in meetings and events with Parliamentarians.

· Developing public affairs support to the food bank community

Working closely with a small team of Network Policy and Research Officers and the Organising and Local Mobilisation team to support our community of food banks to build and maintain strong relationships with their local MPs.  Ensuring public affairs activity is well aligned to campaign strategies involving the food bank network.

· Embedding participatory approaches across our public affairs and wider influencing activity

Supporting further development of a participatory approach to policy influencing to ensure it is rooted in the lived experience of individuals affected by poverty.  This includes ensuring an ethical approach in line with our values.

· Providing advice and line management

Have line management responsibility for individuals within the team, providing pastoral and development guidance along with task management on key projects.  This includes regular 1:1s, objective setting and collaborative monitoring, and support with development needs.

Person Specification

Technical skills and minimum knowledge:

· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.

· Track record of delivering strategic public affairs activity based on robust evidence, from development to evaluation.

· Can explain components of effective policy influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.

· Demonstrates a good understanding of policies that affect UK poverty and hunger.  Can explain policy motivations of main political parties and can advise on how to influence them most effectively.

· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.

· Experience of line managing, including dealing with performance issues and supporting team development.

Behaviours and competencies:

· Works collaboratively, managing challenges in a constructive manner

· Balances competing priorities and work to tight deadlines

· Demonstrates a dedication to the values of Trussell

· Demonstrates empathy for people from disadvantages, marginalised or socially excluded backgrounds

· Role models inclusive behaviour, values and leadership

Prison Facilitator - HMP Portland

Location: HMP Portland
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Portland. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for 13th June 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-221631

Haringey Education Partnership

We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people.  We have 160 member schools across Haringey, Enfield and Waltham Forest. 

The Role

The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success.  This role reports jointly to the Operations Manager and the Lead for Digital and Communications. 

Key Responsibilities 

Administrative Support

• First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
• Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
• Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
• Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams

Event / Visitor Coordination

• Prepare and manage meeting rooms and training venues liaising with trainers and delegates
• Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
• Creati event collateral in a professional and timely manner 

CPD Support

• Support with organising and hosting online and in-person training and courses
• Support with the development of CPD promotional material including brochures and flyers
• Support with uploading HEPs training programme and events onto website
• Support the technical and logistical setup for virtual meetings and webinars

Communications and Digital Support

• Website administration support, resolving member queries 
• Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
• Work with the Communications Team to ensure consistency in tone, branding, and messaging

Essential Skills and Experience

• Proven experience in an administrative or office support role
• Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
• Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
• Good numeracy and data-handling skills
• Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
• A proactive, positive, and collaborative approach to work
• A strong commitment to improving life chances for children and young people

Desirable Skills and Experience 

• Experience of working in or with schools or education settings
• Experience with event coordination or customer service
• Familiarity with maintaining websites and basic content management systems

Other information

Application Process: 

• Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.   Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.

Working at HEP: 

• You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
• You will work in a supportive environment that values learning, innovation, and collaboration.
• We offer opportunities for professional development and encourage staff to shape and grow their roles.
• HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.

We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.

This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.

HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.  As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.

The Movements Trust is a start up charity operating in the UK and elsewhere. Our mission is to increase the funding that reaches social movements working on a Just Transition. 

We're seeking someone who is enthusiastic, committed to movement building and campaigning, great at details and systems, and overall an effective team player in a remote setting.

Our new Movement Officer will - 

- Be the first point of contact for movement enquiries, monitoring our inbox and responding to queries

- Support movements, campaigners and activists make applications to the Trust for our sponsorship service or grants programmes,

- Work with the Team and our Board of Trustees to ensure movements are screened and on-boarded

- Work with the Team to ensure we develop excellent services for movements, as well as helping to develop more events and support for movement building, improve our communications, fundraising and overall management so that we can continue to grow! 

KEY SKILLS

Essential

• Good administrative skills, preferably within a charity setting 

• Experience of managing finances eg record keeping, processing and budgeting

• Understanding and/or experience of community organizing, activism, campaigning and/or movement building

• Good communications skills - able to meet movements and explain our services to them, and to bring movements together to share experiences

• Understanding and commitment to the objectives of the Trust eg Charitable standards, a ‘Just Transition’ and social movements 

Desirable

• Fundraising - either applying for grants, or grant distribution 

• Using social media and digital tools

• Communication and awareness raising techniques

Client Adviser – Services & Grants Team

Location: Hybrid working (currently two days per week in our London office). 

Contract type: 1 year Fixed Term-Contract, 35 hours a week 

Starting Salary £35,790 per annum

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.

 About the role

Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.

Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.

It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.

You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.

If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.

 About you

You’re someone who genuinely cares about helping others – and knows how to listen without judgement.

You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.

Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.

You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement. 

In your supporting statement, please tell us (around 100 words per answer):

1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.

2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
 

3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?

Closing Date: Tuesday 17th June 2025.

Interview date: Tuesday 24th June 2025
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

You will lead all aspects of charity financial and resource management for two separate but closely connected charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA), which are supported by a single head office team. We are looking for someone to bring enthusiasm, personal credibility, discretion and sensitivity. You will be ultimately responsible for Finance and Resource Management within the charities.
You will work directly with the trustees of both charities and the wider Senior Leadership Team (SLT) which comprises of the Director of Development, the Deputy Chief Executive (DCE) (Director of HR and Programmes), and the Chief Executive. You will have primary responsibility for ensuring that the charities meet their statutory obligations, that financial functions are well ordered and support the work of the charities.
Managing and leading a small and diverse team through high pressure periods including month end, year-end and annual budgeting, you require high emotional intelligence and excellent communication skills. You will work closely with staff at all levels, often having to mentor the charities’ managers to help them plan and manage their own budgets.
Your financial responsibilities are substantial as you will have overall control and responsibility for all financial matters. You will be thinking both strategically and seeing the big picture, whilst also analysing figures in detail to ensure that the financial management of both charities are sound. In periods of change and growth, it is critical that you are effective in coordinating corporate finance (funding sources, non-profit capital structuring and investment decisions) and managing charity policies regarding capital requirements to deliver against each charity’s objects and plans, taxation, equity and investments as appropriate.

Be the heartbeat of a vibrant LGBTQ+ mental health charity. Join MindOut as our Administration Assistant and make a real difference every day.

Are you a highly organised, proactive person who thrives in a busy, purpose-driven environment? MindOut is looking for an Administration Assistant to support our dedicated team in Brighton. This is more than just an admin role — you’ll be the first point of contact for many of our service users, volunteers, and partners, helping to keep our operations running smoothly and compassionately.

You’ll play a key role in:

• Supporting recruitment, training, and onboarding of staff and volunteers
• Managing databases, reports, and internal systems
• Helping to shape our communications through newsletters, social media, and events
• Supporting with tasks relating to finances and accounting
• Operational office support
• Supporting with events and engagement activities
• Contributing to a workplace that values inclusion, mental health awareness, and LGBTQ+ empowerment

We offer:

• A full-time role (35 hours/week) based in Brighton with hybrid working options
• A salary of £23,000 FTE
• A supportive, inclusive team culture where your voice matters

If you’re passionate about LGBTQ+ rights, mental health, and making a tangible impact through your organisational skills, we’d love to hear from you.

We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued.

Employee Benefits include:

• 29 days annual leave + Bank Holiday
• One day off for your birthday each year
• Flexible working
• Hybrid working
• Access to our EAP (Employee Assistance Programme)
• Up to 5% employer contribution towards your pension