Systems technical lead jobs

About Traid

Traid is a pioneering charity retailer on a mission to transform fashion for good. Founded in the late 90s, Traid today has twelve stores in high streets across London, a free home collection service and a network of over 700 clothing banks, to give fashion a new lease of life. Traid celebrates individuality and self-expression through fashion, curates the ultimate edits, and actively drives change within the fashion industry. Globally, Traid funds good causes that support and empower the people who make our clothes, from organic cotton farmers to garment workers.

The Role

As the Financial Controller, you will report to the Finance & HR Director and support the Finance & HR Director in leading day-to-day financial operations, taking ownership of transactional accounting and month-end reconciliations. You’ll maintain the general ledger, ensure data integrity across systems, and manage accounts payable, accounts receivable and credit control functions. The role involves coordinating payroll, preparing management accounts and VAT returns, supporting budget preparation and assisting with year-end accounts and external audits.

You’ll also manage the Assistant Finance Manager and play a key role in the organisation’s financial stability and operational success.

In your roles, you will work closely with the Finance & HR Director to support the development and implementation of Financial Policies and processes and ensure compliance with all laws and regulations.

Key Responsibilities

• Lead and oversee the month-end reconciliation process, ensuring accuracy and timeliness of financial reporting.
• Manage accounts payable and accounts receivable functions, including credit control activities, with support from the Assistant Finance Manager.
• Maintain the general ledger and ensure data integrity between accounting systems.
• Coordinate payroll administration and liaise with external payroll providers.
• Prepare management accounts and financial reports.
• Prepare and submit VAT returns in line with regulatory requirements.
• Support budget preparation and variance analysis throughout the financial year.
• Assist with external audit processes and year-end financial statement preparation.
• Support the Senior Management Team with guidance on Financial Policies and Processes.
• Identify opportunities to improve the efficiency of financial processes, systems and compliance.
• Leading the finance team for effective financial management.
• Oversee financial processes and internal controls to ensure organisational compliance.
• Maintain an effective financial dashboard.

Requirements

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent professional qualification).
• Minimum 3 years’ experience in a hands-on finance role with transactional accounting responsibilities.
• Proven experience managing the month-end close and preparing management accounts.
• High-level Excel proficiency and ability to work with financial data confidently.
• Experience with accounting software (Xero experience is advantageous).
• Proactive self-starter with strong attention to detail and accuracy.
• Right to work in the United Kingdom.
• Experience in the charity sector, including technical expertise in Charity SORP, is advantageous.

Only shortlisted candidates will be contacted.

Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.

90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.

The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.

The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.

The successful candidate is expected to be an expert in their field.

Closing date for applications: 9:00am on Friday 20th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Position: Systems Security Lead
Hours: Full-time (35 hours a week)
Contract: 6 months fixed term contract
Location: Office-based in London with flexibility to work remotely
Salary: £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Professional/Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The role purpose is to be responsible for and lead our system security efforts. The MS Society has heavily invested in technology in the past few years. The more technology we use, the broader the exposure to malicious attacks and actors intent on hacking our systems and stealing data. Data and System security now figure in the Society’s risk registers.

The successful candidate will be responsible for developing and implementing comprehensive security strategies to protect our organisation's IT infrastructure, data, and systems from threats. This role requires a deep understanding of cybersecurity principles, advanced threat detection, incident response, and regulatory compliance.

Please note this is a fixed term contract for 6 months.

Closing date for applications: 9:00am on Friday 13th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

CRM Process Change Analyst - Fixed Term Contract

Contract: Fixed Term Contract (ends on 31st December 2026), full time (35 hours per week)
Salary: £35,776 - £41,600 per annum plus benefits 
Location: Shilton Road, Burford OX18 4PF (Hybrid)
Closing date: Sunday 22nd February 2026
Interview date: W/C 2nd March 2026
 

We're looking for a CRM Process Change Analyst (Microsoft Dynamics 365 CRM) to join our IS Enterprise Solutions Team, playing a crucial role in leading the process change and impact analysis of our operational system changes, ensuring it meets the needs of our supporters, customers, clients, and teams whilst going through an exciting time of change!

More about the role

 Blue Cross is a complex organisation delivering a wide range of services, from veterinary care and fundraising to rehoming and education programmes. This breadth of activity is reflected in its Information Technology landscape, which includes a variety of specialist systems that support different parts of the organisation. Blue Cross works closely with strategic partners to deliver systems and processes that are fit for the future.

The Enterprise Solutions Team are responsible for delivering integrated solutions with customer-centric, insight lead capabilities for our supporters, customers, clients, and teams to enable insight driven decisions to help deliver best in class user interactions and satisfaction.  

As our CRM Process Change Analyst, you will lead process change and impact analysis for operational system updates aligned to the “to-be” specifications, as well as support the transfer of these changes to users. You will translate operational procedures to support requirements gathering for the functional design, acting as a key intermediary between CRM Leads and the Business Analyst. You will also contribute to gap analysis activities and work closely with Process Owners and their teams to support knowledge transfer and process handovers through coaching, awareness, and clear documentation, ensuring operational system changes are effectively embedded.

The role involves producing high quality operational system process and procedure documentation in collaboration with CRM Leads, using their guidance to shape clear and practical process definitions. You will apply your knowledge of Microsoft Dynamics 365 CRM, including entity creation, workflows, business rules and business process flows, to enhance procedures while continuously referencing project scope and objectives to ensure process change analysis remains relevant and aligned with programme goals.

You will coordinate, communicate and organise project and organisational resources to support deliverables, while championing positive organisational change through the Central Platform programme. The role also includes participating in solution testing where required and collaborating effectively with third-party partners, the CRM steering group, CRM Project Manager, CRM Leads and the CRM Business Analyst to ensure successful delivery.

About you

You will be experienced in process or business change with a proven track record in CRM implementations and an interest in emerging Microsoft technologies, specifically MS Dynamics 365. 

Possessing in-depth functional knowledge of Microsoft Dynamics CRM, your effective verbal, written, and presentation skills enable you to work with both technical and non-technical colleagues at all levels of an organisation. You will be adept at negotiating, influencing, and engaging with stakeholders, quickly building credibility with colleagues and external parties. 

Essential knowledge, skills and experience:

• Demonstrable experience as a business or change analyst
• Experience working in significant technology change Implementations with an interest in emerging Microsoft CRM technologies and best practice
• Functional knowledge of Microsoft Dynamics CRM
• Ability to communicate, coach and negotiate with stakeholders at various levels

How to apply  

Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Working pattern: This is a full time permanent hybrid role (4 days a week in the office) on Crick terms and conditions of employment.

Salary: From £61,000 with benefits, subject to skills and experience

Application closing date: 8th of February 2026 at 23.59

About us 

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.

You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.

As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.

About the role

We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.

You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.

As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.

What you will be doing

As a Fire Safety Engineer at the Crick, you will:

• Act as the Systems Owner and Technical Authority for the entire portfolio of active fire protection systems
• Undertake and lead the development, implementation, and ongoing review of the Institute's Fire Safety Policy, Strategy, and Management System.
• Lead the investigation of all fire incidents, alarms, and near-misses to identify root causes and implement effective corrective and preventive actions.
• Act as the primary point of contact for the Fire and Rescue Service, building control, and other enforcing authorities.
• Collaborate with and support Engineering Project Managers, ensuring project works are delivered without compromising the live environment and meet all fire safety regulations.
• Prepare and present a comprehensive Fire Safety Dashboard and operational reports to the quarterly General Health and Safety Committee and Fire Safety Group, providing data-driven insights, trend analysis, and actionable recommendations.

About you

You will have:

• NEBOSH National Certificate in Fire Safety and Risk Management or an equivalent qualification (e.g., IFE Level 4 Diploma, Certified Fire Protection Specialist - CFPS).
• Graduate or Member grade of the Institute of Fire Safety Managers (GradIFSM / MIFSM) or equivalent professional membership (e.g., IOSH, RICS).
• Significant experience as a Fire Safety Specialist/Engineer in a complex, high-risk environment (e.g., healthcare, research, industrial, major commercial).*
• Demonstrable, hands-on experience as a Systems Owner for a range of complex fire protection systems (sprinklers, gaseous suppression, fire alarms), including administering isolations and impairments.*
• Expert knowledge of the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and in-depth technical knowledge of British/European Standards for fire safety systems.*
• Proven ability to analyse complex situations, identify underlying risks, and develop pragmatic, effective solutions.*
• Excellent communication, influencing, and relationship-building skills, with the ability to act as a trusted advisor to all levels of the organisation and external authorities.

*Minimum Criteria

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Visas: Applicants for this role will be eligible for sponsorship to work in the UK 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received. 

We’re seeking an experienced and visionary Fundraising Database and Insights Lead.

This is a strategic, high-impact role for a data-driven expert who can unlock insights to maximise supporter engagement and drive income growth.

You will ensure the quality, accuracy and strategic use of data to define clear strategies that sharpen targeting, deepen donor relationships, and enhance campaign performance.

You will support the implementation of a brand-new CRM system, own responsibility for the management and overall health of our supporter data, generate fundraising output data and analyse the effectiveness of our fundraising efforts.

From AI-driven analytics to performance dashboards and predictive modelling – this is a hands-on role where your insights will directly fuel mission impact.

This is an exciting role for someone with a passion for leading data-driven, insight-led fundraising activities, and for a person who loves to champion best practice in data management and governance.

KEY ACCOUNTABILITIES

Finance

• Manage financial bookkeeping (Xero, Sage, or equivalent), including credit control, and oversee charity income and expenditure in line with funding requirements and Charity Commission regulations. Act as the day-to-day liaison with accountants.

• Assist the executive team with budget management, helping to set priorities that meet funder or partner specifications.

• Prepare monthly financial monitoring reports for the trustee board and complete grant reconciliations in line with funder requirements.

Systems & procedures

• Develop and maintain processes that assist business objectives, ensure compliance, and uphold quality standards.

• Monitor daily operations, addressing potential issues proactively.

• Undertake general financial and HR administration, including ordering, invoicing, DBS checks, staff inductions, personnel filing, and systems to support budget monitoring and audits.

• Support the efficient management of office and operational procedures, promoting best practice and maximising efficiency.

Stakeholder & suppliers

• Consider the needs of internal and external stakeholders and incorporate them into strategic planning.

• Manage contractual relationships with suppliers as required.

Data Control & Management:

• Develop and maintain accurate, up-to-date data and information in line with partnership systems and procedures.

• Act as the organisation’s Data Controller, ensuring compliance with the Data Protection Act.

Health & Safety

• To act as the organisation’s Health & Safety lead, to ensure compliance in accordance with HSE and to provide information to the exec team and the trustees.

Administrative

• To provide personal assistance to the Head of Operations, when necessary

• To undertake the minute secretary role for Think Active CSW meetings, ensuring efficient organisation and dissemination of information.

Miscellaneous

• Generating income or raising funds.

• Travel to venues to meet the needs of the organisation

• Assist in the identification and undertaking of the postholder's own training and development requirements in accordance with the appropriate organisation's "confident, capable, inspirational people plan"

• To undertake such duties and responsibilities of an equivalent nature, as may be determined by the Chief Executive or Executive team from time to time, in conjunction with the post holder.

Person Specification

CORE VALUES

• Team player with a supportive, flexible, and professional approach.

• Demonstrates kindness, consideration, appreciation, and tolerance, expecting the same in return.

• Strong work ethic with resilience and willingness to go above and beyond.

• Respects confidentiality and can reflect on personal performance to drive improvement.

SKILLS & EXPERIENCE

Essential

Knowledge:

• Strong understanding of operations management, systems, and processes.

• Knowledge of financial procedures, reporting, and budget management.

• Experience with databases, project management, and IT systems.

• Awareness of safeguarding, health, community, and legislation.

• Knowledge of performance measurement, reporting, and current funding streams in the sport and physical activity sector.

Skills & Abilities:

• Excellent communication and interpersonal skills; able to lead, motivate, persuade, negotiate, and influence at all levels.

• Strategic, critical thinking, and decision-making skills.

• Ability to work under pressure while maintaining high standards.

• IT literate, including ability to use Excel or willingness to adapt and learn new systems, with an understanding of how technology enhances planning, evaluation, and communications.

• Proven project management experience.

Experience:

• Measuring organisational performance to deliver strategic objectives.

• Developing and improving internal and external systems, processes, and communications.

• Strategic planning, implementation, review, and adaptation.

• Managing teams, including setting objectives and reviewing performance.

• Building and maintaining partnerships across voluntary, public, and private sectors.

• Managing budgets (£100k–£300k) and preparing financial reports.

• Generating income, preparing funding bids, and securing resources.

Desirable:

• Experience supporting volunteers, leaders, and professional workforces in sport, physical activity, or health contexts

• Project Management qualification

• Additional finance and budget-setting experience

BEHAVIOURAL TRAITS

• Innovative, forward-thinking, developmental, and solution-focused

• Passionate, inspirational, and motivational with a positive, can-do attitude

TECHNICAL AND PRACTICAL REQUIREMENTS

• Willingness to work occasional evenings/weekends.

• Ability to travel across Coventry, Solihull and Warwickshire.

• This post is exempt from the Rehabilitation of Offenders Act 1974; appointment is subject to a satisfactory DBS check.

• Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.

Join us at the Royal College of Radiologists (RCR) and use your Salesforce expertise to make a real impact on doctors, patients and the future of healthcare.

The Salesforce Developer role is a chance to directly advance the RCR’s mission of equipping doctors to fulfil their potential and deliver world leading patient care by building and optimising the digital infrastructure that underpins this ambition.

As our in house Salesforce expert, you will design and deliver high quality, scalable solutions that strengthen the College’s ability to support clinicians, uphold gold standard guidance, and drive innovation across radiology and oncology. You’ll collaborate with colleagues across the organisation to translate real world clinical and educational needs into robust technical outcomes, ensuring our systems are modern, secure and continuously improving. 

By enhancing the platforms that help doctors learn, connect and provide the highest standards of care, this role offers the opportunity to make a meaningful, system wide impact on the RCR’s vision to be a global leader in supporting doctors to improve patient outcomes throughout their careers.

What you’ll do

• Lead on Salesforce development — building scalable Flows, Apex, Lightning components and integrations.
• Drive continuous improvement, automation and system optimisation.
• Translate business needs into smart, robust technical solutions.
• Contribute to the product roadmap and support releases and testing.
• Champion data quality, security and good governance.
• Collaborate across teams and make complex tech simple for non technical colleagues.

What you’ll need

• Proven experience as a Salesforce Developer in a complex environment.
• Strong hands on skills across Flows, Apex, Lightning and APIs.
• Salesforce Developer certification (or equivalent experience).
• Experience in agile/product led delivery and CRM release management.
• Excellent problem solving, communication and stakeholder skills.
• Proactive, curious and committed to continuous improvement.
• Bonus: experience with integrations, third party apps or not for profits.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme
   

We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.

​This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.

​The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.

​You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.

​You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.

​The responsibilities of the job include:

• Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
• Proactively sharing learning across digital teams to support continuous improvement
• Creating service reports for a variety of stakeholders
• Wider stakeholder engagement and communication
• Managing service incidents through to resolution
• Maintaining service documentation and systems
• Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.

Interview Details:

Interview Date: Week beginning 10 March 2026

Interview Format: Virtual

​Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

We’ll talk to you about where you are based and your working pattern if you get the job.

If you would like an informal conversation about the role specifically, please contact: Janine Knox.

Any questions about the recruitment process, please email the recruitment team. 

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential Criteria:

• Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
• Hands-on experience of leading incident resolution and root cause analysis.
• Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
• Experience of working with diverse stakeholders and communicating effectively.
• Ability to create and maintain accurate service documentation and system records.
• Knowledge of end-to-end digital platforms (web, mobile, databases etc).
• Work collaboratively in an agile or fast-paced environment.

Desirable Criteria:

• Experience of manging service helpdesk software

Equity, Diversity and Inclusion 

​Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager (Role availabel for immediate Start)

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week - (three days per week in office)

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.  
• Lead on setting up new projects, ensuring that we are collecting the right data at the right time
• Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection. 

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

About Access

Access - The Foundation for Social Investment works to ensure that charities and social enterprises can access the finance they need to sustain or grow their impact. Access is currently implementing a new CRM and Grant Management System (Salesforce-based, delivered by implementation partner Vera) to support its programmes, partner relationships, and reporting needs. This role will play a critical part in ensuring the system is delivered well and that Access is ready to operate it confidently at go-live.

Position Overview

Access is seeking a Salesforce Implementation & Delivery Manager on a fixed-term basis to support the delivery of its Salesforce-based CRM and Grant Management System.

Reporting to the Project Manager, this role will combine:

• strong project coordination and delivery management,
• hands-on Salesforce CRM expertise, and
• practical change management capability to help staff adapt to new systems and ways of working.

As Access does not have Salesforce expertise in-house, this role will act as a key internal point of reference, helping to review and sense-check design decisions, manage delivery risks, and ensure that the system being built is usable, well understood, and ready for go-live.

This is not a developer or Salesforce Administrator role, but it does require strong Salesforce CRM experience, alongside proven ability to support users through change, structure complex projects, and keep delivery on track. The role will continue through early post–go live to support transition into business-as-usual and handover to the incoming System Administrator.

This is a Fixed-Term Contract of 6 months minimum. Full-time hours are preferred but we are also open to 4 days per week. Ideally we would like one day per week in our office (Tuesday), which is situated in Old Street, London.

We are looking to recruit an experienced, innovative legal manager for our international Environment and Sustainable Development Programme. The ideal candidate will be a qualified lawyer with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve environmental justice. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.

Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs and governments. You will collaborate with a range of volunteer lawyers (via law firms and barristers chambers) who are leading experts in their field. You will also help nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, supporting the drafting of fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.

Key Responsibilities:

1. Implement the strategic vision for ILP’s Environment and Sustainable Development (ESD) programme, in conjunction with the ESD Programme Director, Legal Fellows, Executive Director, partners, staff and Board;

2. Develop an understanding of the most effective environmental policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, ILP’s ESD Advisory Committee, staff, Board and others;

3. Support the ESD Programme Director to build and maintain ILP’s Environment and Sustainable Development (ESD) programme. This includes:

   • liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;

     identifying and engaging in regular outreach with potential new partners to build the project pipeline;

   • identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;

   • mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;

   • representing the programme in external fora and events.

4. Support the Programme Director in ensuring effective project delivery and evaluation of impact including:

   • managing and coordinating project implementation through the full project cycle;

   • delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting;

   • Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s online internal database (GRID).

5. Support the Programme Director’s fundraising efforts to finance both the programme and organisational overheads, including working closely with the Programme Director to identify opportunities for potential funding with partners, liaise with and nurture donors, design funding applications and create relevant budgets;

6. Deepen ILP’s knowledge and understanding of the situation in developing economies, including engaging in relevant research alongside ILP partners (pro bono lawyers, NGOs, CSOs and others) and sharing findings via written reports and output;

7. Share in the necessary operational and administrative activities of the organisation and contribute to website and social media communications.

For further information on the candidate profile for this role, our full job description is available to view and download below. 

The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.

The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.

About the role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter operations and insights team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.

We’re looking for a strategic and people‑focused leader to head up our Supporter Operations and Insights team. A newly expanded team, this senior role will ensure our supporters receive an outstanding experience, while overseeing supporter operations, supplier management, data quality and insights. You’ll work closely with Fundraising and Finance colleagues to ensure income is processed accurately; deliver insights that drive decision‑making; and ensure operations are compliant and effective.

Many of our systems and processes are on a journey to be made fit for purpose, including a new CRM (MS Dynamics) which is currently being implemented with the support of the Digital, Data and Technology team within the Chief Operating Officer’s team.

If you’re an experienced leader with a passion for supporter experience and a commitment to MAP’s mission and values, apply now. We will be reviewing applications as we receive them.

What is the role about?
This role leads the teams that look after our supporters behind the scenes and on the front line. You’ll make sure every supporter has a positive experience, that donations are handled accurately, and that we use data and insight to continuously improve how we work.

What will you be responsible for?
You’ll lead supporter care, operations and the performance and insights teams, manage key suppliers, work closely with Finance on income reconciliation, and turn data into insight that shapes fundraising decisions. You won’t manage the CRM system itself, but you’ll work closely with the CRM Technical lead and Head of Data and Insights to ensure supporter needs are met as we continue to embed a new CRM.

Who is this role for?
This role is ideal for an experienced leader, or manager who has the potential to step up, and is from a charity or customer‑focused organisation. You will enjoy improving supporter experience; strengthening operations; and using insight to drive results — all while contributing to MAP’s work dedicated to the health and dignity of Palestinians living under occupation and as refugees.

How to Apply

Please submit your CV and Supporting Statement (no longer than 2 sides of A4) before the deadline of 9:00 am GMT on 16th February 2026 on our career's page.

Interviews will take place: 1st stage on Microsoft Teams w/c 23rd February and 2nd stage in person w/c 2nd March 2026.

If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact recruitment team. 

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting