Systems technical lead jobs

London based development role to equip DPOs with the tools, knowledge and confidence to create and develop resources to support Disabled people. 

Disabled People’s Organisations (DPOs) are grassroots, community-led organisations led ‘By and For’ Disabled people. They work to the Social Model of Disability and ensure that their lived experiences and voices protect and enhance rights and drive advocacy, decision-making, and systemic change.  

About the role

We’re looking for someone who has: 

• Proven ability to support multifaceted projects, meet deadlines, and deliver impactful outcomes. 
• Confidence in and experience of transforming organisational, movement, and institutional knowledge into clear, practical and accessible training resources across multiple platforms for grassroots and community organisations. 
• An understanding of the Social Justice landscape, Disability Justice and intersectional principles. Strong awareness of how these principles impact policy, advocacy, and their application to Led By-and-For organisations and groups.

To request an informal conversation about the role, or to simply find out more about it or the recruitment process, please contact us via our website.

If you’re passionate about quality and leadership, this is your opportunity to play a key part in setting the standard for medical exams.

The Role
Reporting directly to the Quality and Standards Manager, the Exams Content and Systems Manager (ECSM) will oversee the day-to-day work of the Content Coordinators and Content Administrators, ensuring high team performance and developing a culture of continuous quality improvement.
This pivotal role supports the RCR’s strategic objectives, including growth in candidate numbers and global reach, by managing digital exam delivery platforms and exam content processes to the highest standards.

About the Royal College of Radiologists (RCR)
The RCR sets standards, supports doctors throughout their careers, and delivers world-class examinations in radiology and oncology. Our exams are recognised globally as the gold standard, and we are committed to maintaining their quality, integrity, and accessibility as candidate numbers grow — particularly from international applicants.

Key Responsibilities

• Line manage and motivate the Content team, fostering resilience and high performance.
• Oversee the development, support, and optimisation of digital exam delivery platforms.
• Ensure exam content processes — including question writing, review, and quality assurance — meet regulatory requirements and uphold exam integrity.
• Drive improvements in systems and processes, ensuring efficiency, accessibility, and value for money.
• Provide accurate data and insights to support candidate feedback, appeals, and misconduct policies.
• Collaborate with examiners, colleagues, suppliers, and external partners to deliver excellence in exam delivery.
• Identify and mitigate risks related to exam content and digital platforms, ensuring business continuity.

About You

• We are looking for a proactive and highly organised individual with:
• Strong leadership skills and experience managing teams.
• Technical understanding of digital systems and confidence in managing complex processes.
• A keen eye for detail and commitment to quality improvement.
• Excellent relationship-building skills with internal and external stakeholders.
• Resilience, problem-solving ability under pressure, and a collaborative mindset.
• Dedication to maintaining the integrity and excellence of RCR examinations

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Salary: £32,000 per annum WTE based on 37 hours
Hours: 37 hours per week
Location: Farnham, Surrey

 
Would you like to be part of an organisation that’s dedicated to caring for the local community?

We are seeking a proactive accountant with good IT skills to ensure our finance systems operate efficiently and effectively.  This is a varied, hands-on role supporting the whole Finance Team, particularly during periods of peak activity, to ensure the department continues to run smoothly.

 Key Responsibilities

• Act as system lead for Microsoft Business Central, our accounting system, and the other systems used by the Finance Team.
• Prepare month-end journals, balance sheet reconciliations and support year-end accounts and audit.
• Be responsible for restricted funds accounting and support Gift Aid processes.
• Provide cover for Sales, Purchase Ledger and Income Supervisors as required.
• Support Finance Assistants during high-volume income periods.
• Lead finance-related projects and deputise for the Head of Finance when needed.

About You

A successful Financial Systems and Accounts Supervisor will:

• Be MAAT or part-qualified ACA/ACCA/CIMA, with strong financial and management accounting experience.
• Be confident working with accounting systems (ideally Microsoft Business Central) and intermediate Excel skills.
• Have knowledge of Gift Aid and an understanding of charity finance and SORP (desirable).
• Be highly organised, collaborative and flexible, with excellent communication skills and a can-do attitude.

For a full list of essential requirements, please refer to the job description and person specification document.

This is an excellent opportunity for someone who enjoys variety, systems improvement and working closely with colleagues across an organisation with a strong service ethos.

About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Finance team members are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Leadership Development
• Skill Development and Training
• Project-Based Learning
• Professional Growth
• Upskilling
• Apprenticeships
• Coaching
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Deb McQuillan, Head of Finance or Vanessa Evans, Finance Manager. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.

Closing date for receipt of applications: Thursday 15th January 2026.
Interviews to be held: Week commencing 19th January 2026.

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
 

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations  
Location: London (UK) - hybrid working 
Salary: £ 46,800 gross per annum (London) 
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible

Help us shape the digital future of a global education charity.

Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.

As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.

You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Enhance sick pay
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026 

Interview and/or assessment dates:

• First round interviews on Thursday 29 & Friday 30 January (remote)
• Second round interviews  on Thursday 5 & Friday 6 February (remote or in person)

For further information on this opportunity, please contact us to connect you with the recruiting manager.
 

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Age UK is committed to helping older people live better every day. To support this mission, we're transforming the Age UK Network with a modern CRM approach, centred on Salesforce. We are hiring a National Manager, CRM Systems on an 18 month fixed-term basis to oversee this programme.

As National Manager, CRM Systems, you will lead and manage a team delivering Salesforce solutions across the Age UK Network. You will oversee the day-to-day management of the platform while developing long-term strategic plans for governance, improvement, and adoption. This role involves driving implementation projects with Network Partners, ensuring successful onboarding and continuous improvement, and acting as product owner to manage the Salesforce roadmap, sprint planning, and quality assurance.

You will deliver training and engagement sessions to maximise user adoption and impact, manage external suppliers, and ensure robust support functions for the platform. A key part of the role is enabling effective data capture and reporting to demonstrate impact for older people.

This is a senior leadership position for someone with strong experience in CRM systems, preferably Salesforce, combined with expertise in project and product management and team leadership. You will bring technical understanding and strategic vision to deliver real change across the Age UK Network.

For a more extensive list of responsibilities, please review the job description below.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 4LT

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience of managing a Salesforce solution, including managing a team of certified Salesforce colleagues to continually deliver, improve and implement a Salesforce solution. A, I

A substantial and successful track record of programme and project management delivering at all stages, in particular case, contact & rostering system implementation health/care/voluntary sector environment. A, I

Experience of working with operational and service delivery teams to gather, assess and validate requirements, and establishing set processes across a team. A, I

Experience of managing day to day relationships with key suppliers, maintaining operational delivery. A, I

Experience of multi-year roadmap planning for CRM solutions, developing strategic and operational plans to deliver against the requirements of the organisation. A, I

Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of senior stakeholders and managing cross divisional/organisational input. A, I

Experience of establishing, managing and continually improving governance processes in relation to CRM solutions. A, I

Experience of the provision of a range of services or projects for older people in a not for profit organisation or other relevant context.  A

Skills and Knowledge

Expert knowledge of Salesforce, specifically the Non-Profit Cloud, Service Cloud and Field Service. Certified Salesforce Administrator. A, I

Understanding of the role CRM systems play in enabling the delivery of services for older people, and enabling the wider operations of small to medium sized charities. A, I

Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. I

Excellent analytical, problem-solving, and decision-making skills, with the ability to understand and interpret complex information and make evidence led recommendations. I

Understanding of the role the voluntary sector plays in the provision of services for older people, within the wider health and social care landscape. A

Understanding of data protection general principles, and processes, including an understanding of the DPIA and how legal agreements may be established to support effective data sharing. A

Personal attributes

Ability to deliver to deadlines within a fast paced environment, and able to prioritise capacity across multiple demands, requirements and stakeholders. I

Ability to easily communicate complex information to a variety of audiences and stakeholders at all levels. I

Great to Haves: 
The below competencies will be assessed at the indicated stage of the recruitment process: 
Application = A, Interview = I, Test = T, Presentation = P 

Experience 
Experience of multiple CRM solutions, both Microsoft Dynamics and other solutions. A, I
Experience of working with data and insight teams to translate impact frameworks and data requirements into CRM solutions to enable practical collection and reporting. A, I

Skills and Knowledge 
Salesforce Certification across non-profit, Service Cloud and Field Service. A
Agile project management or change management qualification. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role will be required to travel across the UK, and this may require overnight stays from time to time.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Finance & Corporate Services Division is recruiting for the position of Senior Systems Accountant to join its dynamic team based out of its offices in Birmingham, UK. The organisation currently operates to a hybrid working model.

Job Purpose

The Senior Systems Accountant is a key role within Islamic Relief’s Finance team, providing ongoing strategic and operational support for our cloud-based financial system, Unit4 ERP (version 7 – Cloud Release). This role ensures that the finance system is optimally configured and maintained to support efficient business-as-usual (BAU) operations across the organisation.

You will act as the organisation’s Unit4 SUPER user and subject matter expert, responsible for system administration, user support and training, issue resolution, and driving continuous improvement. Working closely with Finance, IT, and system users, you will ensure the ERP system supports accurate financial reporting, robust internal controls, and process efficiency.

This is not a project implementation role it focuses on the long-term embedding, optimisation, and support of Unit4 ERP7 (CR), delivering both strategic oversight and day-to-day system management.

The successful candidate must have:

• Fully qualified accountant (e.g., ACCA, CIMA, CIPFA) or equivalent with proven delivery of ERP system administration, configuration, and optimisation in a live finance environment.
• Strong hands-on experience with Unit4 ERP v7 Cloud (financial modules) in a support or administration role.
• Strong understanding of financial controls, accounting principles, and reporting frameworks.
• Proficiency with reporting and analysis tools (e.g., Power BI, Excelerator).
• Ability to diagnose and resolve system and user issues independently.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

We are delighted to be supporting a prestigious London-based higher education institution in their search for a Deputy Academic Registrar (Data and Systems) to join their Student and Academic Services team. This is a full-time, temporary role running for up to 4-months.

This is a fantastic opportunity for an experienced higher education professional with expertise in student data management and systems to play a strategic role in shaping services and ensuring compliance with external reporting requirements.

Key Responsibilities for this role include:

• Leading on the management and optimisation of the student record system (SITS) to support business processes, student administration, and reporting.
• Overseeing the preparation and submission of statutory student data returns to external agencies such as HESA and OfS.
• Ensuring robust data quality processes and providing detailed analysis to support operational and strategic decision-making.
• Managing and developing the Student Data and Management Information team, fostering a collaborative and high-performing environment.
• Acting as the institutional lead for student systems, providing expert advice, training, and documentation for users.
• Representing the institution at external meetings and user groups, and monitoring sector developments to ensure compliance and best practice.

To be considered for this position, you should possess:

• Deep understanding and experience of Higher Education Registry services.
• Substantial experience in student systems and data management within higher education.
• Extensive knowledge of statutory returns and regulatory requirements (e.g., HESA, OfS).
• Strong leadership and team management skills, with experience delivering data and systems projects.
• Excellent communication and influencing skills, with the ability to engage stakeholders and drive change.
• High-level technical skills in student databases and related applications; experience with SITS is desirable.
• Strong planning, organisational, and problem-solving abilities.

If you're a strategic thinker with a passion for data integrity and system optimisation, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Programme Information & Systems Team Lead

Contract: Permanent,  full-time – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £57,415 - £60,436 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role leads the Programme Information and Systems Team within the Programme Operations function. Programme Operation's purpose is to support and empower programme staff to undertake effective planning and delivery of programmes and projects as well as ensure high quality reporting of programme performance to the wider organisation. 

The Information and Systems team do this by providing programme staff with information and systems that support effective funding, project, and contract management, including effective management decision making at all management levels across the department. We also manage the programme systems, provide training and user support, as well as developing reports, dashboards, data visualisations and data analysis.

About the role

As our Programme Information and Systems Team Leadyou will lead the operational delivery and service provision of the WA Programme System (WAPS), mWater and the use of Power BI for tracking and reporting on programme performance functional. You will be responsible for the strategic direction of the systems, continuous improvements and the provision of programme data to support management decision making and high-quality programme performance reporting.

You require a blend of technical, leadership, and project management skills to ensure applications are aligned with organisational goals, there is strong stakeholder engagement and cross-functional collaboration, and there is a coordinated and integrated approach to data and information for programme staff across the organisation.

In this role you will;

Provide leadership for programme systems and data

• Provide strategic and technical leadership across WaterAid on the programme IT systems (mWater, WAPS and Programme-related Power BI Dashboards/analytics), programme performance information, and projects associated with these.
• Ensure programme staff have IT platforms that supports effective funding, project, and contract management (and associated business processes) through managing, maintaining, and undertaking continuous improvement of the programme systems.
• Responsible for lifecycle management of the core programme systems, mWater and WAPS (WA Programme System).
• Ensure the joint WaterAid UK/Australia Programme System (Amp Impact) meets the needs of both members. (WAPS is Amp Impact on the Salesforce platform).
• Collaborate with the WA UK PMER and Programme Funding and Partnerships teams, and the WA Australia Business Development and Operations teams to ensure the systems support their processes and is enhanced in response to evolving organisational needs and priorities.
• Responsible for WaterAid’s overall approach and usage of mWater and for ensuring WaterAid maximises it use, integration with the WAPs and the data warehouse.
• Ensure continuous training and capability development of staff on the Programme System and mWater.
• Ensure the effective and efficient provision of programme data to all relevant stakeholders

Lead the team

• Manage the Programme Information and Systems Team, ensuring effective performance and team collaboration. As part of the Programme Operations Team Senior Management Team, provide strategic leadership across the wider team as well.
• Prepare and manage the team budget as well as the joint WA Australia/UK WAPS budget.
• Champion WaterAid’s commitment to equity, inclusion, and safeguarding

Collaborate across teams, departments and federation members

• In collaboration with the wider Programme Operations Team, support , capability strengthening on project management and programme/project design; the development of policies, process, tools, and capability for country level risk management (including Standard and Mandatory Operating Procedures), and ensure alignment of programme processes, tools, guidance (and systems) to enable effective reporting on programme performance (esp. GPMF reporting).
• Collaborate with the IT Department on technical roadmaps and standards, systems architecture, governance and integration

Requirements

 Essential skills and experience

• Degree or equivalent professional qualification (e.g. from the British Computer Society or other recognised professional bodies) in a relevant subject such as computing, business information systems, data and analytics.
• At least 5 years working in a team leadership role in a large, complex international development organisation.
• Demonstrated experience of managing IT projects and systems/platforms, at strategic and operational levels, across large and complex organisations.
• Knowledge and experience of change management processes and of successfully driving cross-organisational change.
• Strong verbal and written communication and influencing skills, and fluency in English, in order to represent the organisation credibly and at a high level and produce high quality documents communicating complex issues with clarity.
• Excellent IT skills, including productivity tools such as Microsoft Office, and technical skills related to information systems (e.g. SQL, programming languages).
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
• Demonstrated commitment to diversity, equity and empowerment, and safeguarding in leadership and decision-making.
• Availability to undertake international travel for up to 4 weeks per year.

Although not essential, we would prefer you to have

• Experience with the Salesforce platform and Amp Impact.

• Experience with mWater or a similar data collection tool.
• Experience in performing the above accountabilities in the water, sanitation, and hygiene development sectors.
• Working ability to communicate effectively in one or more of WaterAid’s other key languages (French, Portuguese, and Spanish).

Closing date: Applications close 12:00 PM UK time on Tuesday, 20th January 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to answer the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. 

The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing. This role operates within the context of a volunteer-led global charitable organisation with 153 Member Organisations. 

Job Purpose: 

The purpose of this role is to coordinate and support Monitoring, Evaluation and Learning (MEL) across WAGGGS’ Learning and Leadership Development (LLD) portfolio and other global programmes, as needed. The role supports the development and implementation of organisational and programme-level MEL frameworks, systems and tools, and contributes to effective data collection, learning and reporting.

The MEL Coordinator collaborates with the organisational MEL Manager and wider MEL team to ensure alignment with organisational MEL approaches, standards and systems, while providing day-to-day MEL coordination and technical support to LLD teams and other programmes.

Key Responsibilities: 

Programme MEL 

1.  Development and delivery of MEL framework & system for LLD, and other WAGGGS delivery areas, in alignment with organisational MEL standards.

2. Support the integration and consistent use of MEL methodologies across teams and volunteer-led activities, contributing to a shared approach to evidence and learning. 

3. Consolidate, analyse and synthesise evidence from young women, volunteers, Member Organisations, and staff to support programme learning, adaptation and reporting. 

4. Provide technical support and guidance on all related MEL activities.

Organisational MEL  

1. Contribute to the testing, design, and finalization of a WAGGGS’ organisation-wide Theory of Change, providing technical input and coordinating inputs from teams during the final development phase. 

2. Support the coordination and operationalisation of organisational MEL framework, tools, systems, and reporting processes, in collaboration with the organisational MEL Manager and wider MEL team.

3. Coordinate and support MEL capacity strengthening activities across teams, including guidance, training and troubleshooting, as appropriate. 

4. Support integration of learning and reflection practices into organisational planning, reporting, and reviewing processes.

Please submit your CV and Covering Letter to be considered for this role. Please ensure you refer to the person specification when writing your cover letter and detail why you are interested in this position at WAGGGS.

The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.

This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.

This is a hybrid role, with on-site presence required in line with business needs.

Director of Finance and IT
London (Camden) | Hybrid working
Salary £90,000
Full time (37.5 hours) or 4 days per week considered

Thomson Foundation is an independent, globally respected organisation with over 60 years’ experience supporting free, ethical and trusted journalism around the world. At a time when reliable information has never mattered more, Thomson’s work is both impactful and deeply values-driven.

They are now seeking a Director of Finance and IT to join the senior leadership team at an exciting point in the organisation’s evolution.

This is a rare opportunity for a senior finance leader who enjoys combining strategic leadership while also being able to provide hands on support. You will work closely with the CEO, Board and senior colleagues to shape future strategy, while also getting into the detail to understand how things work today and where they can be improved tomorrow.

You will thrive in this role if you enjoy making your mark: strengthening systems, improving automation, streamlining processes and building robust, proportionate controls that suit a small, international organisation. This is not a role where you sit at arm’s length from the detail – you will be curious, practical and comfortable rolling up your sleeves, whether that’s reviewing processes, posting journals, improving reporting or driving smarter use of technology.

Alongside financial leadership, you will oversee IT, risk, compliance and governance across the Thomson Group, working with outsourced providers and internal colleagues to ensure systems are secure, efficient and fit for purpose. You will play a key role in delivering the Finance and Technology Transformation Plan, helping the organisation operate more effectively and sustainably as it continues to grow and adapt.

Thomson has a small, welcoming team and a collaborative, non-hierarchical culture. You will be joining an organisation where people are trusted, ideas are welcomed and impact really matters. The role is based in Camden, with hybrid working two days per week in the office.

This role will suit someone who is:
• equally comfortable thinking strategically and working hands on
• motivated by improving systems, automation and ways of working
• curious, detail-oriented and happy to implement change
• values-led and excited by working in a mission-driven, international charity

If you are looking for a senior leadership role where you can genuinely influence, improve and help shape the future of a highly respected organisation, this is an outstanding opportunity.

How to Apply

For more information, please contact Rosemary Pini at Allen Lane who is supporting on this role and happy to answer any questions.

Please apply by sending CV and supporting statement before 1st February

The Vacancy

Job Title: Fundraising Data Insight Officer

Location: London/Hybrid

Salary: £37,520.19

Weekly Hours: 35

Reference: YMC1166420

YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.

We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.

About the role

The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting.

You’ll also work hand-in-hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non-technical colleagues understand and interpret data so they can make confident, insight-driven decisions.

About you

We’re looking for someone who has hands-on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem-solver with strong Excel skills and the ability to present data clearly to different audiences.

Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data.

You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values.

If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Purpose of this role

At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable. 

So the purpose of this role is to support NEON achieving its mission by ensuring things are running smoothly:

• day-to-day through running some of our core systems and processes and being responsive to team needs

• in the long-term by helping to embed a progressive culture and working on operational projects

Key Responsibilities: 

1. Overseeing tech systems and hardware - website management, Mobilize, Nationbuilder, GDrive, Slack & other communication channels, laptops, mobiles, printers, and meeting tech & peripherals - and provide technical support to staff as well as collaborating with our external IT support providers;

2. Overseeing day to day running of the office, managing office supplies including first aid and ensuring accessibility as well as supporting hybrid working needs;

3. Supporting GDPR compliance - being the point of contact with our external advisor, supporting data champions in the hubs and managing GDPR changes; 

4. Working with the People & Ops Manager to run excellent people processes for the lifecycle of our staff from recruitment and induction to offboarding;

5. Participate in Operations projects, for example IT review & optimisation, GDPR review or programme support review;

6. Managing logistics for board & other meetings, team away days and retreats, other NEON events and other ad hoc team support, in particular for the EDs - booking meeting rooms, sorting out meeting tech or ordering food;

7. Monitor organisational accounts including generic email accounts and NEON networks;

8. Running delivery of an ops programme with the whole ops team - currently this is ops peer support network but with ambitions to expand to a formal programme;

9. Play an active part in the whole NEON team, contributing to organisation-wide plans.

Who you are:

1. You care about organisational culture and people and have some experience in this role that you want to build on. You are committed to improving conditions & processes for the benefit of your colleagues and the wider movement. 

2. You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships.

3. You have the skills and drive to do day-to-day people & ops tasks listed above and want to do them as a regular part of your job. You see this as important work in itself, not just a stepping stone to other parts of NEON (though you are also keen to learn about all aspects of NEON’s work) This includes doing logistics (venue bookings, booking travel for 40+ people, organising catering etc), and “facilities” work like keeping our office running well and ensuring our team have the equipment they need to work well. 

4. You are experienced with using a range of IT and tech and are happy to learn new apps and new bits of hardware, so that you can get all of your IT tasks done well, and teach the team how to use things whether that’s updating our website, helping the team to use Slack as well as possible, or finding a new solution for hybrid working

5. Able to flex between longer term projects, regular cycle work and responsive requests - you are great at being self-motivated in order to push longer projects forward over weeks or months, as well as getting daily or weekly operational tasks done. But you can also shift your workload to turn things around on a day when it’s important.

6. You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it

7. Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard. To you, it doesn’t matter whether that’s making sure our office plants are all watered, or coordinating all of the logistics for one of our flagship programmes, it will be done excellently and to deadline

8. A great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work, and you’ll do the same for participants on our programmes via email and phone

9. You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll give and receive feedback from others well (or be willing to learn and change) and learn to give feedback well too)

10. Committed to NEON’s purpose of building the power strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression

Please visit our website for more details & how to apply

Title: Junior Technical Analyst

Reporting To: Head of IT and Data Security 

Location: Hybrid, working from home and our office based in West London

Salary: £35,000 per annum (pro rata for part time)

Hours of Work:
Full or Part time (Full time is 40 hours per week, inclusive of a daily 1 hour paid lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 14th January 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Purpose

Operate a diverse range of technical and security systems, whilst bridging the gap and interacting directly with business teams. This is a great opportunity to begin a career in security and training will be provided on the job.

Key Responsibilities

Operating, building and configuring our systems

• To build, deploy activities and customise SaaS products
• To work on multiple products or technologies to deliver a unified service
• To manage technical processes and liaise with IT Operations Team
• To be hands-on in building and systems configuration and customisation
• To influence decisions in design and continuous improvement
• To be a safe pair of hands, working independently and reporting progress or issues at regular intervals

Supporting our Information Security Management System and Compliance 

• To manage security processes
• To work on security audits and coordinate the response to findings
• To produce KPIs and documentation
• To participate in security and data protection working groups

Aligning with business requirements an customer needs

• To be aware of stakeholders and touch points in other teams
• To work with other teams to progress their technical and security responsibilities
• To work closely with the Technical Lead, Security Lead and IT Operations
• To sit on cross department operations meetings and represent the team
• To translate business requirements or feedback into options for improving our services or delivering a better user experience or bringing proposals back to the Technology Team.
• To experience working with technical and non-technical stakeholders
• To experience sizing and prioritising work 
• Works in accordance with security and compliance requirements
• To integrate with the wider IT & Security and IT Operations teams, and perform duties outside core responsibilities to support them as required.

Person Specification

Essential

• Strong analytical and problem solving skills
• Excellent communication skills, both verbal and in writing
• Ability to prioritise tasks and work independently
• Working knowledge of IT best practices
• We are looking for someone with experience in, or knowledge of, one or more of the points on the list below. If you do not meet all points, we would still encourage you to apply:
• Maintaining and supporting a cloud environment (we use AWS)
• Experience of supporting business-critical IT infrastructure
• Support and management of devices and device management solutions
• Security best practices (e.g. CE+)
• Identify and access management (e.g. Google SSO)
• System administration of business SaaS platforms, e.g. Salesforce, Atlassian, Google Workspace
• Coding in a commercial environment, or demonstrable personal coding projects

Desirable

• University degree or equivalent experience
• Exposure to ITIL
• Knowledge of ISO 27001 and CyberEssentials+
• Knowledge of Data Protection Act 2018/UK GDPR

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.