Team Administrator Jobs in Central London, Greater London
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Managing the diary of the Director of Communications, including making appointments, resolving, or escalating any calendar conflicts, coordinating team meetings, room bookings, hospitality and travel arrangements where appropriate.
- Supporting the Director of Communications with inbox management.
- Providing administrative assistance to other members of the Communications team.
- Being present on site for Communications events such as press conferences to meet and greet and to ensure smooth running of events.
- Supporting team members with research administration as required - producing, collating, and delivering materials in line with the brief and deadlines.
- Taking responsibility for managing and maintaining an effective records management system for the Communications team.
- Proactively manage, review, and improve office procedures, including electronic filing systems, department processes, and policies, on an ongoing basis. Resolve or escalate any issues as appropriate.
- Developing and maintaining good relationships with colleagues and stakeholders within the Communications teams across the Palaces and Dioceses.
- Carrying out any other duties as required.
- Proven ability to manage diaries and administrative experience reporting to a manager or Director.
- Experience of liaising with a wide range of people in the course of work, including at a senior level.
- Good level of interpersonal and social skills.
- Excellent knowledge of MS Word, Outlook, Excel and the internet, as well as a networked computer system and ability to use IT to find creative solutions.
- Excellent organisational skills with a strong attention to detail and accuracy, working well to deadlines.
- Ability to work comfortably with competing priorities - to reprioritise work when required, use problem solving skills to deal with issues if they arise.
- Strong sense of responsibility and integrity so that work produced is of a consistently high standard, with fast response times.
- Good judgement in dealing with urgent and complex matters across a wide range of issues.
- Forward thinking with effective planning and electronic file management skills.
- Excellent communication skills, both verbal and written. Comfortable communicating with senior colleagues and stakeholders.
- Ability to work calmly under pressure.
- Good interpersonal and team working skills with a positive attitude.
- Excellent attention to detail.
- Significant experience providing personal support to a manager at a senior level.
- Experience of preparing papers for committees, planning events and meetings.
- Interest in the structures and ministry of the Church of England and the role it plays in the life of the nation.
- Interest in news and current affairs.
- A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days.
- Flexible working hours and location, with an expectation of at least 3 days per week in our office in Westminster.
- Structured induction programme and access to a range of development opportunities including apprenticeships.
- Access to Occupational Health, and an Employee Assistance Programme.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
High Trees are a charity working across 5 thematic service delivery areas and teams (Education and Training, Employment and Careers, Children, Young People and Families, Community Action and Research and Sector Support). All our work is held together by our Operations team, who provide the support and structure that allows all of our service delivery to take place and ensures High Trees as an organisation functions.
We are seeking a skilled Operations Administrator, providing general support across the organisation as a whole, but predominantly working with our Operations team and Co-CEOs to ensure that High Trees remains an effective organisation, able to make the most impact for our beneficiaries. This is a varied and rewarding role which will allow you to build your skills and understanding of how charities operate day-to-day as well as contribute to our governance and strategic ambitions. Your remit will include general office administration; including the admin needed to efficiently manage our offices and community buildings, ensuring our organisational policies and processes are routinely reviewed, updated and implemented; assisting with events; and supporting our governance processes.
You will also carry out the administrative HR functions for High Trees, inducting new staff, maintaining our records on our HR software, facilitating all staff to carry out our mandatory training and helping with the administration of our recruitment processes. You will work with the teams to ensure compliance with our HR policies, procedures and HR paperwork.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contracts Administrator
Closing date for applications 23:59 hours on 4th June 2024
Salary £28,890 per annum
To apply via our website
Successful candidates must demonstrate their ability to:
- Represent Safer Renting as contracts administrator for all borough funders or partner organisation ensuring compliance by all parties with procedures and protocols
- Proactively deliver a cycle of performance reports, invoices and periodic reviews between the partners
- Trouble-shoot, recognise potential disputes and escalate issues of non-compliance
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Respond to customers on the Housing helpline, managing enquiries, raising contacts in a CRM database, with a view to tracking and tracing, follow up and offering excellent customer Service.
- Responding to customer queries and complaints via telephone, email, and inboxes, responding in line with SLA's and policy to promote a customer focused service.
- Take ownership of complaints by responding in line with policy, escalating when necessary, taking ownership of resolution and communication promptly .
- Deliver the void (unoccupied) property bulletin, using web based systems, ensuring data and information is accurate. Distribute to customers in required format on a scheduled basis as directed by the property team.
- Business Information sharing - Take full responsibility to undertake critical data checks, utilising systems and other documentation, to verify data is reliable and correct. In line with GDPR share data with relative third parties.
- Manage and maintain relevant computer based property and client records taking personal responsibility for ensuring the accuracy of data and recorded information.
- Provide detailed reports and information to produce mail-merge data, stakeholder and business information in line with key deadlines and compliance.
- Managing retention and disposal of information and files in line with GDPR and departmental policy.
- Manage the incoming mail service delivery through electronic means as well as incoming post (Church House), liaising with key business partners to establish a routine method of ensuring correspondence is directed to the correct team / department , cheques are handled in line with financial requirements and documents are returned where necessary.
- Manage standard letters / generic forms / I&R assessments as required, delivering a robust support service across the wider housing team.
- Create new and amend existing third-party details and ensure the accuracy of recorded information
- Liaise with utility suppliers, Local Authorities, customers and colleagues to ensure accuracy of data, including meter readings, void and occupancy date for council tax.
- Provide supporting information to clarify property status and request amended accounts to reflect this.
- Where necessary, investigate and respond to enquiries, including account queries, this may include enquiries from contractors, suppliers and other third parties.
- Challenge where necessary, to ensure value for money and quality of service from suppliers.
- Manage meter move requests and arrange prompt payment whilst liaising with all involved parties.
- Take responsibility for the day to day processing of payments across the Business team to include all departmental accounting functions in relation to works orders, purchase and framework orders, credit notes and invoices across charity and administrative company accounts, with particular focus to void costs, within required timeframes and in line with Service Level Agreements.
- Produce data uploads for finance transactions, ensuring accuracy of data and sign off completed data.
- Working collaboratively alongside our Finance and Resources partners to ensure prompt payment and when required, investigate queries that arise.
- Escalate issues and problems to managers when necessary to ensure payments are made on time, thus avoiding late payment fees and charges.
- Where necessary, engage with suppliers, contractors and customers ensuring that information is clear, concise and understood to achieve resolution.
- Support the management of the legacy mortgage scheme, supporting the Business Services Team Leader and Business Administration Officer (Mortgages), providing clarity and support on a range of queries and tasks.
- Manage quinquennial inspections in line with stakeholder agreements, refunding customers and producing monthly update reports.
- Develop knowledge and skills on mortgage redemptions, working closely with solicitors and customers to progress and complete sales and redemptions promptly.
- To ensure that data held in QL / SAP is complete, accurate and reliable through regular assessment of data using analysis and cleansing where necessary and to take personal responsibility for ensuring the accuracy of data and recorded information across all business streams.
- Produce stakeholder reports, business reports and information to enable transparency across the business, in line with agreements and compliance.
- Data management and entry for key information relating to insurance revaluations, working collaboratively with colleagues to ensure insurance values are periodically reviewed.
- Produce and take responsibility for mail-merge data to enable communication to customers and stakeholders as and when required.
- Provide administrative support services to the business team whilst maintaining effective internal communication across all teams to ensure information is shared and understood.
- Develop a culture of team collaboration to maintain day to day Business as Usual, working together effectively to get the job done.
- To organise your work to meet key objectives, on time and to agreed standards.
- Seeking continuous improvement in the way we deliver services.
- Responsible along with team members for ensuring continuation of service in the absence of other staff.
- Review and challenge existing processes and procedures, with a view to recommending new ways of thinking and managing tasks.
- Excellent attention to detail and methodical approach to checking information and detail.
- Proven experience of operating in a customer facing multi-channel / service environment.
- Ability to support operators and senior operators in their tasks and decision-making, only escalating to the line manager if you are unable to resolve the issues within the team.
- To work collaboratively with and through others. Supporting the wider team with clear communication and direction.
- Experience of having worked in a fast paced, customer focused environment.
- Good knowledge and application of Microsoft packages with intermediate level in Microsoft EXCEL
- Excellent levels of literacy and numeracy
- High level of professionalism, care and integrity, ensuring a positive image of the organisation is promoted at all times.
- Strong time management skills
- A positive attitude and ability to adapt to changes, enabling business growth and change
- Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused service.
- Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.
- Ability to build strong relationships
- Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
- Strong oral and written communication skills to work effectively with colleagues, customers, business partners and stakeholders
- Strong analytical skills with the ability to collect, organize and analyse, significant amounts of data with attention to detail and accuracy
- Creative and innovative thinking with the ability to develop new systems, procedures and solutions
- Experience of accounting processes including management of purchase orders and other related tasks
- Knowledge of SAP financial systems and Aareon QL Housing Management System would be beneficial.
- Previous experience of working in a housing or charity setting.
- A salary of £33,382 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
The package also includes:
· 8% employer pension contribution
· 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata
· Season Ticket Loan
About Us
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice.
About the Role
Reporting directly to the Director of Global Mission, this focal coordinating role within our Global Mission Team (GMT) will ensure the effective functioning of the GMT by offering:
• Administrative support to the Director
• Team-wide Coordination
• Programme Support for cross-regional initiatives
Due to the coordinating nature of this role, the post holder will need to work in close collaboration with other members of the Global Mission Team as well as effectively liaise with members of the Communications, Engagement and Fundraising (CEF) team as well as the Finance and Operations (FO) team.
About You
You are a highly organised administrator with excellent team coordination skills. You are confident and creative and can offer the necessary operational, administrative and programme support that can see things through from conception to full implementation.
As a focal part of the team, you will have significant awareness and appreciation of team dynamics. You will demonstrate considerable cross-cultural awareness and are able to demonstrate both an aptitude for collaborative teamwork as well as the ability to work independently on your own initiative. It is expected that the postholder will have considerable experience of working in the church/charity sector and a fair understanding of contemporary global challenges.
This is an ideal opportunity for someone with a track record of strengthening team efficiency through meticulous attention to detail, aptitude for operational oversight and demonstrated project coordination experience to exercise their gifts within the context of a global Anglican mission agency. This role involves preparing reports for management and trustees including relevant paperwork.
How to apply
Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.
Closing Date: 24th May 2024 at 12 noon
Interview Dates: Week beginning 3rd June 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office. You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.
Key responsibilities of the role include:
- Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
- Maintaining employment records and updating internal databases.
- Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
- Serving as the initial point of contact for all employee-related queries.
The ideal candidate
To be considered for this role you should meet the following criteria:
- Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
- Skilled in prioritising workload, managing time efficiently, and adeptly handling
conflicting priorities to meet deadlines. - Detail orientated; able to ensure accuracy and precision in all tasks and
documentation. - Strong communicator - able to clearly communicate and have good listening skills.
- Able to sensitively and carefully manage confidential information.
- Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.
Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
Do you have knowledge and understanding of governance and democratic processes? Do you have demonstrable experience of working effectively on own initiative and experience of working effectively in a team?
We are looking for a Governance Administrator to provide administrative support to the Governance and Compliance team to ensure we are governed to exemplary standards. The Governance Administrator will be responsible for providing administrative support to our complaint, disciplinary and safeguarding processes and procedures. The successful candidate will develop and deliver administrative support to the wider team such as through servicing meetings, creating action logs and maintaining records.
This is a part time (0.6FTE) and permanent role.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our current administrator is progressing to a new role managing relationships with our volunteers and with partner schools, and we are rercuiting to fill her role.
Background - Number Champions
We set up Number Champions in 2018 to transform the lives of children in state primary schools who struggle with numeracy or lack confidence in maths. We employed our first staff member, our Head of Operations (HoO), in 2022 and our second, an administrator, in 2023..
We are the only charity systematically working in-person with young children in our field. Early support will put children on track to achieve their full life potential in a world where some fluency with maths is an essential building block. Success in this one area can increase their self-esteem and their involvement in education as a whole.
Now in our sixth year, we are working across 14 London boroughs in 32 partner schools, with over 110 In-School Volunteers supporting more than 300 children. We plan to increase these numbers each year. Our medium-term vision is to expand across London, while maintaining the highly positive impact we have achieved to date.
We are proud to have received two national awards last year recognising the work of our volunteers, and we are currently shortlisted for a 2024 award.
Everyone at Number Champions is passionate about improving children’s educational and life chances.
The Administrator role
Our HoO has taken the lead in developing the charity and in giving us the capacity to expand further while maintaining quality of delivery. The administrator reports to the HoO and manages the bulk of the administration processes of the charity.
The role is for an equivalent of 2 days a week, during school term-time only. It will be almost all remote, although you will be expected to attend occasional meetings in Central London (or possibly North London if that is more convenient for you).We therefore are looking for candidates living in Greater London as this gives maximum flexibility for both the employee and the charity.
We intend the role to be permanent, but we are offering an 11-month contract September to July pending confirmation of funding.
Impact on the organisation
You will take on key responsibilities for administration and for contact with different groups of stakeholders. In a small professional team, you will have the opportunity to suggest ideas and to influence the development of the charity.
Core responsibilities
- Manage the administration processes of onboarding volunteers and schools
- Gather, capture, and maintain the charity’s data in our management system
- Communicate with volunteers and with office and finance staff at partner schools
- Raise invoices
- Manage basic bookkeeping
- Assist in purchasing
- Provide occasional cover for other staff, as required
- Other activities as required from time to time to support the HoO, SRM, and charity.
Required skills and experience
- Administrative or professional background
- Attentiveness to accuracy
- Proficiency in Microsoft Office (and knowledge of Google Suite would be advantageous)
- Excellent interpersonal skills and the ability to build productive working relationships remotely with staff, volunteers, and schools
- Good time management skills and the ability to prioritise
- Commitment to the mission of the charity to help young children with maths.
Basic bookkeeping experience is desirable but not essential.
Benefits
25 days holiday plus 8 bank holidays, prorated for a 2-day-a-week role.
(Although the role is for only 39 weeks a year we will pay you for 33 days annual holiday reduced only by 2/5 for working 2 days a week. This increases your take home pay by about 4% compared to also reducing holidays by 39/52 for weeks worked.)
Employer’s contribution to pension of 3%.
Additional Requirements
- References
- Successful DBS check (organised and paid for by the charity)
- Agreement to all policies and procedures of the charity.
The client requests no contact from agencies or media sales.
Are you an experienced administrator, self-motivated, and with a proven ability of successfully organising and managing a wide-ranging workload? Is doing a job that makes a difference important to you? We are looking for a responsible and competent administrator to provide a high level and timely administrative support to the work of the Ministries Team of the Methodist Church.
To be considered for this role, you will be enthusiastic and hardworking, with good time management and organisation skills. You should possess excellent interpersonal and communication skills. The ability to engage with and use effectively various web based software tools is desirable. Logistics and event management experience is also beneficial for this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
If you require reasonable adjustments to made at any stage of the recruitment process, please let us know
Closing Date: Friday 31st of May 2024
Interview Date: Wednesday 13th of June 2024 in London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Part-time – 22.5 hours per week
(Working Hours will be scheduled between 9.30am and 8.00pm)
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Friday 24th May at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role will provide day-to-day administrative support and project support to the department head and the overall team to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Develop a thorough understanding of Muslim Aid’s work areas in order to ensure strategic linkages / appropriate dissemination of information or assignment of actions.
- Develop, maintain and review administrative systems to achieve maximum efficiency and to have high-level exposure across the organisation including admin, finance, IT, HR, supporter services, IP, comms etc.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Assist the Head of Income Generation and Marketing with the preparation of PowerPoint presentations, documents, briefing papers, action points and reports as requested and to track work across all relevant departments to ensure the nominated Manager undertakes action within the agreed timeframe.
- Provide administrative support to Head of Income Generation and Marketing in preparing and drafting correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required by the Head of Income Generation and Marketing.
- Be the gatekeeper and first point of contact to stakeholders, assessing priorities, redirecting calls, enquiries, and face to face meeting appointments.
About You:
- To be successful in this role you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Provide excellent customer service to internal and external stakeholders, ensuring their needs are met promptly and efficiently.
Why you should apply:
Are you searching for a fulfilling and impactful career opportunity that allows you to make a positive difference in people's lives while building valuable skills and experiences? If so, applying for the Administration Support Officer (IGM) role might be the perfect choice for you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
To apply please submit your cover letter (no more than 1 page) and CV.
Due to our ongoing growth in order to meet increased local demand for existing and new services, we are now looking for an Executive Assistant to support the Senior Management Team (CEO, Head of Community Programmes, and Business and Events Manager) by carrying out a range of administrative tasks for each member of the team.
This role will be crucial in enabling the senior managers to focus on their responsibilities for growing and managing the organisation, and assisting in our mission to support a healthy and cohesive community in south Westminster through a range of activities and services.
This is an excellent time to join our charity as our dedication to supporting our community has led to unprecedented success for our organisation. Our current growth is a result of the positive impact we have on our community, and allows us to plan for the future, taking on innovative new projects and leading change in the area we serve.
Reports to: Clinical Audit Project Manager
Directorate: Practice and Quality
Salary range: £26,001 - 32,000
Location: London – EC4Y 8EE (Hybrid)
Contract: Full-time; fixed-term 10 months
Job Purpose
Sitting within BSR’s exciting External Affairs & Audit team the Clinical Audit Administrator plays a crucial role in supporting the on-going work of the National Early Inflammatory Arthritis Audit (NEIAA) to gather evidence and drive up the quality of care for patients living with inflammatory arthritis. With touch points across the Rheumatology community, the NHS and health regulators, the NEIAA project is an essential tool in achieving this part of our five-year strategy. At a busy and important time for the NEIAA project this is a fantastic opportunity for those looking to develop their organisational, project management and stakeholder relation skills as we work towards producing our 6th ‘State of the Nation’ report and securing an extension of the Audit contract.
Main responsibilities
- To provide administrative support to the NEIAA project manager such as setting up business processes, engaging with stakeholders and managing the audit mailbox as the first point of contact.
- Liaise with the governance groups for the audit project and assist with the coordination of NEIAA meetings by preparing agendas, taking minutes, and undertaking follow-up actions.
- To assist in the development of communications around the NEIAA project including with the Annual Report.
- Work closely with the Project Manager to encourage participation with the audit from Trusts and Health Boards.
- To support the project manager in the planning and smooth running of the NEIAA project plan.
- To maintain high standards of confidentiality and information governance across all aspects of data collection and storage.
Person Specification
Experience
- Demonstrable administrative experience from work, study or other areas of life
- Experience working constructively with stakeholders
- Experience supporting small project teams with minute writing & following up on actions
- Using information technology - Microsoft Office (Outlook, Word, Excel, Sharepoint)
- Experience in general administrative procedures such as organising meetings and diary management
Skills and Abilities
- Excellent organisational skills
- Accuracy, diligence and attention to detail
- Ability to prioritise, manage own workload & work to deadlines
- Ability to work without close supervision
- Excellent written and oral communication skills
- Committed team player
Inclusion and Diversity
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
- Free period products in our office
- Free flu vaccinations
- Mental Health First Aiders
- BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
- Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
- WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
- Our enhanced sick pay offer is:
- Up to two years’ service: 4 weeks full pay and 4 weeks half pay
- After two years’ service: 12 weeks full pay and 12 weeks half pay
- We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
- We offer 30 days annual leave in addition to bank holidays
- All staff can request sabbaticals at any point, which are considered on a case-by-case basis
- We also offer an extra day for moving house
- Bank holiday swops- you can swop a bank holiday day for another day’s leave (entitlement remains 1:1 days)
- We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
Financial:
- We offer a performance related pay incentive scheme
- Income protection scheme
- You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
- Our life assurance policy pays three times your basic salary
- Interest free season ticket loans
- Ride-to-work scheme
- Interest-free loan scheme
- We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
We have a great opportunity within the finance team as part of the wider Finance and Procurement Department. This opportunity is ideal for a graduate who is passionate about making a positive impact in the nonprofit sector. It's an excellent opportunity for an individual who is seeking a career in finance to gain solid experience, develop their skills and mentorship, and access professional development opportunities to kickstart their career in our organisation.
About the Role
- Assist in project planning, implementation, and monitoring under the guidance of senior team members.
- Contribute to research, data analysis, and report preparation for key initiatives and milestones.
- Provide administrative assistance, including collating key feedback and test run reports from various stakeholders, organising documentation for each stage of project implementation.
- Participate in training programs, workshops, and skill-building activities to enhance your professional competencies.
- Work collaboratively with team members and cross-departmental colleagues to achieve project goals and deliverables.
About you :
To be successful in this role:
- Education to a Bachelor's degree in Finance/Law or similar field from an accredited institution
- Knowledge and understanding of due diligence and compliance.
- Strong academic record and a passion for the nonprofit sector and social impact.
- Knowledge of International development interventions in Asia & Africa.
- Excellent communication, organisational, and time management skills.
- Ability to work effectively in a team environment and adapt to changing priorities.
Why you should Apply:
Are you ready to kickstart your career in finance and administration? Look no further! Here at Muslim Aid, we're on the lookout for ambitious graduates who are eager to dive into the dynamic world of finance and make their mark.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply for this opportunity, please submit your CV, cover letter, and academic transcripts.to our Muslim Aid Website, please highlight your interest in working with our charity and how your skills and experiences align with the role.
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Newham.
£32,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Monday to Friday, 09:00-17:00
Could include some evenings, weekends and bank holidays as required
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
Educated to degree level or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.