Team Administrator Jobs

Beat is the UK’s eating disorder charity. We are looking a new Individual Giving Lead to support our passionate and ambitious team. 

This is an excellent opportunity for proactive candidate with experience working within Individual Giving to work in a growing area of the charity. With a varied workload you will help secure a crucial share of the income for the team which will enable us to help more people than ever before.

One of the most rewarding aspects of the role is the opportunity to share our supporter stories to inspire and engage our donors to continue or begin their journey with Beat. Candidates with the personability to work with people, with a positive attitude and ability to empathise with stakeholders will do well in this role.

About the team

We have been successfully running the first ever national Peer Support Service for kinship carers in England for over two years since January 2022. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.

With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:

• creating 90 new sustainable peer support groups in areas of most need over 21 months;
• sustaining and developing the current 145 existing groups, and;
• providing support and help to build a sustainable and welcoming community for all peer support groups across England. 

About the role

The type of person we’re looking for:

This is a new a role and a new structure for the team. You will need to be a strong, boundaried manager and leader. You will understand the power of building relationship-focussed peer support groups and the importance of in person local community engagement and outreach.

The team you lead will focus on community outreach and relationship building to develop new groups and new support group leaders through to independence. By independence, we mean that the groups will function successfully without a staff member present.

We want groups to feel a sense of community and belonging through all support and services we offer at Kinship, so your team will be the local contact.  They are expected to be out and about in communities.

Your team will need to build resilience through in person outreach, support, training and connection to ensure groups are able to function independently before moving to new ‘hub’ team who will provide centralised support and community building.

Your team will also reach out to existing groups (providing a face of the service and a relationship with it), ensuring they have the resources they need and support to sustain their group and then transition to the ‘hub’ team. This will include in person visits.

Purpose of the role:

The role of Programme Lead is to oversee and take accountability for the development and creation of new sustainable kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model. In this context, your team is the ‘spoke’ of the service, delivering local outreach, online groups (where appropriate) and relationship building with kinship carers.

Managing a national team of seven staff (two direct line reports), you will provide firm leadership, ensuring targets and funder SLAs are met consistently and the service is delivered to a high quality.  You will provide monthly reports, ensuring delivery is on track and most importantly that kinship carers have an excellent and positive experience.

Key responsibilities include:

•  

• Deliver sustainable peer support groups for kinship carers.

• Ensure policies and systems to deliver new groups and move others to sustainability, are followed and updated with user needs at the heart.

• Champion and innovate the peer support service blueprint. 

• Oversee day-to-day operations for service delivery and meet KPIs and SLAs.

• Line manage and supervise two Senior Peer Support Officers.

• As a deputy safeguarding lead at Kinship, you will work closely with other colleagues to identify areas of training for the organisation and identify improvements in delivery or processes.

Essential requirements include:

• Substantial experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery and meeting KPIs.

• Significant experience of leading the development and delivery of peer support and community development services.

• Significant experience of managing volunteer recruitment and retention.

• Significant experience of change management and driving high performance.

Key Dates:

• Deadline: 9am on Monday 10 June 2024

• Interviews: Monday 17 June 2024 (online)

How to apply:

We will ask you for your CV and to respond to five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until all the questions have been reviewed and the CV has been reviewed separately. They will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.

Questions for application (along with CV):

1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
2. This role will oversee a delivery team, who will need to be out in the community setting up and developing sustainable peer support groups lead by kinship carers, across England. Please give one example of how you have previously approached regional and local community outreach across a team. How did you ensure this approach was effective, efficient and strategic?
3. This service is a high-profile contract, funded by the Department for Education.  Targets and SLAs need to be met while providing impact for kinship carers. Your team targets will be about developing sustainable peer support groups (lead by kinship carers).  Please give a previous example of how you’ve delivered and met targets with high quality outputs. Please where possible relate to this job role.
4. You’ll be leading a team who has been through a restructure, with new staff starting, and a new hub and spoke model to embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
5. In this role you will be a deputy safeguarding lead at Kinship. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

About the team:

Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.

With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:

• creating 90 new sustainable peer support groups in areas of most need over 21 months;

• sustaining and developing the current 145 existing groups; and

• providing support and help to build a sustainable and welcoming community for all peer support groups across England.

This role will coordinate the ‘hub’ resources and content with a focus on supporting sustainability and building resilience of peer support groups and their leaders.  Specifically, this role will manage an ‘online hub’ for support group leaders and provide an excellent ‘customer experience’ for all support group leaders. You will support the hub innovation.

Together with the Peer Support Hub Lead you’ll take a human centred approach to working with group leaders to develop a central hub of accessible and useful resources and activities (for in person and online).  You’ll build good relationships with support group leaders, building in their insight to develop resources and activities that will support them in their role.

You’ll help kinship carers to sustain their groups, working with colleagues across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), ensuring a joined-up user experience.

About the role:

The role of the Peer Hub Coordinator will provide operational delivery of the Peer Support Hub. With excellent marketing, communication and digital skills this role will work with the Peer Support Hub Lead to develop an ‘in person’ and online peer support community.

 In this context, your role supports the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well. This will be building on and innovating the current Support Group Network.

 Your role will support group leaders to feel connected and supported, learn from each other and build a powerful and resilient peer community.

The type of person we're looking for:

Super organised, you are someone who uses their initiative, anticipates challenges and proactively provides seamless solutions. 

You’ll be comfortable with using digital technology and tools to build communities and develop resources. You’ll be curious about digital community tools, and you’ll want to work closely with our digital and content team to develop an amazing online experience.

You’ll also be a people person – understanding how building ‘in person’ relationships is key to unlocking community power for kinship carers.

You’ll be the right-hand person to the Peer Support Hub Lead making sure we deliver a really brilliant experience.

Key responsibilities include:

• Operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’.

• Building direct and positive relationships with support group leaders.

• Roll out mechanisms and tools to support groups to remain sustainable including but not limited to; informal buddy matches, online hub for support group leaders, monthly e-news, monthly speakers, themed specialist training (like setting up a safe Facebook group / promoting your group) and celebration events.

• Facilitation of regional network meetings.

Essential requirements include:

• Experience of developing jargon-free content for different audiences and channels.

• Experience of providing project support, delivering plans on time and evaluating outcomes.

• Experience of stakeholder communications and building relationships with stakeholders (e.g. beneficiaries and partners).

Key Dates:

• Deadline - 12pm on Tuesday 11 June 2024
• Interviews - Wednesday 19 June 2024

How to apply:

We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.

Questions for application (along with CV):

1. Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description. 
2. In this role, you’ll be part of the operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’. Give one example from your past experience, of where you’ve been part of delivering a similar service. What was your role and what did you achieve?
3. You’ll be responsible for managing a content plan for the ‘hub’. How would you approach this and what tools might you use?
4. We’re looking for someone who is really organised, shows good initiative and can ensure user experience and co-production are embedded in the design and development of the hub. Can you share one relevant example from your past experience which demonstrates your project management and participation approach?

Individual Giving Officer
Salary:  £27500 to £30,000 FTE 
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days 
Location: Hybrid / Hatfield

Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!

Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

Job Purpose:

• Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
• Have day to day responsibility for the Individual Giving income stream
• Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
• Improve supporter retention and maximise donors’ lifetime value to hyh
• Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
• Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
• Develop marketing and comms materials through digital and other channels to deliver the programme.
• Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy

Skills:

• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
• Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
• Strong analytical and methodical IT skills
•  Approachable, creative, ‘can-do’ attitude
•  Ability to motivate others and work as part of a team
• ·Good numerical skills

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

About the Role

Through our range of programmes, we work to inspire and empower young people, whatever their background to succeed in work and life. A unique opportunity has arisen for a highly motivated and enthusiastic individual to manage the delivery of our EDI programmes and have a real impact on the participation of underrepresented groups in our programmes, as well as building on our established position within the skills sector.

The ideal candidate will have experience in developing, managing and evaluating senior stakeholder relationships with external networks. With a proven track record of consistently delivering projects and programmes with high-quality results, the successful candidate will have up to date ED&I knowledge and demonstrable experience of raising the profile of an organisation within this setting.  The candidate will be experienced in development of programmes and partnerships to suit delivery of strategic objectives, and be able to project manage internal colleagues to deliver against set KPIs.

The successful candidate will have a passion for working within a charity that focuses on developing young people from all backgrounds, and will have the experience, knowledge and understanding to drive forward EDI in external facing programmes.

Role purpose

The purpose of this role is to lead, develop and deliver WorldSkills UK’s external Equity, Diversity, and Inclusion (ED&I) programmes supported by stakeholder engagement strategies across our network of industry, education and government. The role will ensure that we engage external stakeholders to help deliver our ambition to be a leader, partner and ally in creating positive change for ED&I in the skills sector.

Key tasks and responsibilities

1. Deliver positive action activity for change:

• Support the development and delivery of WorldSkills UK’s external ED&I strategy. Ensure it is fit for purpose, has recognised long term goals and will deliver measurable change, reflecting organisational priorities around increased engagement with ethnic minority groups and females. Provide an overarching framework and help further develop strategic KPIs for our ED&I work, ensuring effective use of data, monitoring progress and performance.
• Work with the Senior Strategic Partnerships Manager to develop action plans that will drive our continuous improvement:
  • Support our skills competition development programmes to increase the diversity of young people engaged
  • Support the development of role models to showcase the impact of our work and encourage diversity in key areas of industry, including future priority skill areas
  • Support the development of learning resources that aid engagement with underrepresented groups
  • Support teams to ensure ED&I matters are considered and addressed as key components of all strategies, plans and programmes.

2. Manage the ED&I Advisory Group:

• This is a unique opportunity to work with experienced and prominent senior individuals from across education and industry who are invested in driving the agenda for ED&I.
• Lead the administration and ongoing development of our Equity, Diversity and Inclusion (EDI) Advisory Group.
• Engage the Group to help support, advise and challenge WorldSkills UK on its actions to remove obstacles and barriers faced by young people from under-represented backgrounds in our programmes.
• Report regularly to the Group on progress against KPI’s and facilitate reports for the WorldSkills UK Board.

3. Project Manage the ED&I Heroes Awards

• The Awards is an established flagship event which provides a platform for WorldSkills UK to celebrate success with its partners, amplify best practice and inspire others to drive change across the skills systems in education and business.
• Project manage delivery of the annual Equity, Diversity, and Inclusion Heroes Awards, supported by relevant internal teams
  • Establish the nominations process
  • Co-ordinate the judging panel
  • Organise the awards ceremony
  • Manage the support of the awards partners.

4. Manage strategic relationships

• Manage a portfolio of ED&I focused Strategic Partnerships with organisations from across the skills sector, facilitating their support and engagement with our EDI programmes.
• Grow our network of partners to widen our reach, help further drive work in this area and collectively impact on the sector.
• Advise and support the development of the CEO’s international activities on ED&I with WorldSkills International (WSI).

5. Raise the profile of WorldSkills UK’s ED&I work:

• Work with teams across the organisation to support our Mission to ignite a national and global movement to help more young people, regardless of their background, get the best possible start in work and life.
• Support the Senior Strategic Partnerships Manager and Marketing and Communications Team to showcase the impact of our programmes:
  • Help to externally profile and articulate the value and impact of our activities using the channels and tools available
  • Seek opportunities to advocate for our work through stakeholder engagement and networking
  • Support the Corporate Partnerships team to identify and secure commercial income related to our ED&I initiatives.
  • Work across the organisation to build on existing external relationships and develop new strategic partnerships that reinforce our position as a skills sector leader.

6. Internal ED&I Liaison:

• Whilst not responsible for WorldSkills UK’s internal ED&I activities and agenda it is anticipated that the post holder will spend up to 10% of their time supporting and working with the Corporate Affairs team on internal ED&I matters, with the remaining 90% spent on external work.
• It is not essential that the postholder has extensive experience in this area.

7. General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Corporate Partnerships team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

• Demonstrable equity, inclusion and diversity experience [E].
• Experience of managing and delivering, at pace, external ED&I programmes that have achieved positive change outcomes [E].
• Proven track record of engaging multiple external stakeholders and relationship management at all levels [E].
• Demonstrable experience as a networker within the ED&I sector and/or further education sector [D].
• Project management qualification and/or relevant experience [E].

Knowledge and skills:

• Up to date knowledge of the wider equity, diversity and inclusion agenda [E].
• Ability to clearly and concisely articulate ideas, concepts, and new ideas to engage multiple external audiences and successfully influence opinion [E].
• Able to present metrics and report on progress against business objectives and KPIs to all relevant stakeholders [E].
• Strong communication and interpersonal skills [E].
• Able to build a strong external network to understand ED&I practices across other businesses in our industry [E].
• Strong analytical, problem solving and critical thinking skills [E].

Personal qualities and attributes:

• Passionate about equity, diversity and inclusion and making positive change within a wide network [E].
• Excellent team player with a collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
• Very reliable and with a high level of probity [E].
• Able to work on own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary

How this role fits into the vision and objectives of Causeway

Refocus is an early intervention domestic abuse programme designed to tackle those at risk of committing domestic abuse towards a partner. The programme closely supports victims and intervenes early in more cases where a partner is identified as displaying abusive or potentially abusive behaviour.

We currently have an exciting opportunity for a Coordinator within one of our Crime Reduction Teams based in Merseyside. The aim of this project is to support and signpost individuals who meet relevant criteria and show a motivation to change after being identified as being at potential risk of committing low level Domestic Abuse. A key element of this project is that it is survivor focused and looks to address abusive behaviours at their source, at an early intervention phase, via support and education. This means working with both those who have carried out such acts and those who have been made subject to them.

The successful candidate will deliver a high-quality service, constantly focused on achieving positive outcomes for every service user through effective management, training and the development of this crime reduction team across Merseyside, ensuring all service users have a person centred, trauma informed plan, that outlines the goals and targets that the service uses, Navigators and Advocates agree to work toward. You will be working in an agile and responsive team environment and be part of the team providing support and pathways to those who have experienced domestic abuse and work with people displaying potentially abusive or coercive behaviours (perpetrators), offering education and support to promote long term change

Responsibilities:

• Overseeing the coordination of service user support including referrals, assessments, person-centred support plans, dynamic risk assessments, issue reports, and exits.
• To oversee line management of a team of navigators and advocates working across the county of Merseyside.
• To oversee the ReFocus inbox and efficiently screen VPRF Police Referrals to ensure they are appropriate for the ReFocus project.
• To appropriately escalate inappropriate referrals back to Merseyside Police or other DA organisations, including MARAC.
• Reporting to Merseyside Police and providing project data as requested. Also reporting to the Manager with data as required.
• To manage any day to day operational contact with Merseyside police and liaise with Service Manager and Merseyside Police SPOC on all reports, including monthly reporting.
• To maintain and develop contacts with organisations and individuals regarding domestic abuse to ensure there are sufficient referral pathways set-up for each borough in Merseyside.
• To maintain and develop contact with organisations in a professional manner - including but not limited to Merseyside Police, Local Authorities, Community Partners, and Home Office.
• To attend Panels with other DA organisations to help screen various referrals to ensure they are appropriate for the ReFocus programme – including but not limited to St Helen’s Families in Harmonies Panel.
• To liaise with DMAT on the See the Signs Programme to ensure service users are attending and engaging with the programme in a 12-16 week timeframe.
• To encourage the team to network and develop professional relationships with relevant organisations in the Merseyside area.
• To ensure all KPIS’s and finance reporting is up to date and that service user related issues are recorded and updated regularly and in a timely fashion.
• The coordination of staff including; induction, training, team meetings, volunteers, supervisions, rotas, holidays and absence cover.
• To work with the safeguarding department and Service Manager to ensure that all staff are completing, updating and maintaining risk assessments for all service users and to advise and direct on complex safeguarding cases.
• To oversee the health and safety requirements of this role in conjunction with the health and safety manager
• Mentor staff through any complex situations, bringing the heart of Causeway’s trauma informed approach and consulting with members of the management team when required.
• The continual development of self as a leader and commitment to develop the team to deliver high quality service and care.
• The continual development of self as a leader and commitment to develop the team to deliver high quality service and care.
• To be scheduled onto the out of ours 'on call' rota covering all Crime Reduction services

Are you proactive, highly organised and an excellent communicator? Do you want to use your skills to help drive progressive change? We’re a fast-paced and friendly employee-owned digital agency that works a four-day week, and we’d love to hear from you.

The role

As Forward Action’s Partnerships Officer, you’ll support the Partnerships Director to build and maintain strong relationships with our partners, so we can help them achieve change on everything from climate change to refugee rights. 

In this fast-paced role, you’ll manage the administration side of our partnerships, from initial contact and briefing, through proposal management, all the way to issuing contracts and drafting scopes. You’ll work across multiple projects and deadlines, managing processes, organising meetings, following up action points, and keeping accurate partnership records. 

You’ll champion the partner experience and ensure we always deliver value. This includes meeting with organisations to explore their goals, and briefing colleagues on new partners’ needs. You’ll also lead on our marketing and webinar programme, coordinating plans and working with colleagues and freelancers to deliver outstanding content. 

This is a busy role with lots of opportunities to learn new skills, and you’ll be supported by a kind, open and inclusive team. We prioritise work/life balance, offering flexible working and a four-day week. As a Forward Action employee, you’ll co-own the company and share in its success. 

About you

You’ll have experience as an account manager or another relationship-based role in fundraising, events, sales or marketing. You might have worked in an agency or the NGO sector, but this isn’t essential. 

You’ll be highly organised, thrive on working quickly and efficiently, and have a sharp eye for detail. You’ll also be proactive, process driven, and an excellent problem solver who’s always keen to improve the way we do things. And as the first point of contact for many of our partners, you’ll be a great communicator who’s brilliant at building relationships. 

Crucially, you’ll be excited by the work we do and passionate about your role in helping our partners deliver real world change. 

As a mission-led organisation, we exist to try to make the world a fairer, more equitable place. That includes working to build a truly diverse, inclusive workplace and sector. We are therefore particularly keen to receive applications from communities that experience discrimination, for example on the basis of race, disability, socio-economic status or gender identity.

We believe in principles of anti-oppression and are proud to be undertaking a review of our policies, practices and processes to ensure we’re embedding them internally, as well as in our work with partners.

Benefits and location

• Contract: This is a permanent full time posiiton

• Hours: We work a 4-day week: 30 hours, Monday to Thursday

• Location: Remote in the UK, or from our London office. In-person meetings in London 1-2 times a month.

• Other benefits: 5 weeks’ holiday plus Christmas break, generous parental leave and a good work-life balance. Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website

Who we are

Forward Action is an employee-owned agency that helps partners achieve progressive change by using digital tools to unlock people power. We do everything from developing strategies and building movement stories to setting up landing pages, running ads and much more. 

Our work enables organisations to deliver phenomenal impact. We’ve raised millions with Refuge, helped Dignity in Dying influence a crucial vote in the House of Lords, and worked with Freedom From Torture to inspire action to stop the Rwanda deportations.

Read more about who we are, what we do and the values that drive us on our website

We are seeking an experienced and successful fundraiser who has creative communication skills to join our team in the role of a Fundraising and Communications Manager.

This person will be responsible for the fundraising and communications function of the organisation, helping us to secure income via individual and community fundraising and charitable trusts and foundations as well as taking initiative to develop and grow into new areas of fundraising to help maintain and grow our services to survivors.

This post will also lead on internal and external communications and marketing to engage with internal and external stakeholders, including communities, donors, grant makers, supporters and professionals who feel as passionately about the need to support survivors of sexual assault and abuse as we do.

Benefits:

• 28 days annual leave pro rata, plus bank holidays
• 24/7 emotional and practical support
• A generous individual training budget to support your ongoing professional development

Please see the full job description and personal specification attached

Interviews for shortlisted candidates will take place on week commencing 17th June

This post will be subject to an enhanced DBS check. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. If we can make this easier through accommodation in the recruitment process, please do get in touch.

EMPLOYMENT SPECIALIST ROLES (multiple openings across mild to moderate or severe mental health conditions)

Twining Enterprise supports people across North & West London with mental health challenges to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.

We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Barnet, Brent, Ealing, Harrow, Hounslow, Hillingdon, Hammersmith & Fulham and Haringey.  You will provide an employment support service to help people with mental health conditions gain and sustain paid employment.

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.  We are strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.

Job title – Employment Specialists (multiple openings across primary and secondary care)

Salary - £29,432 – £32,760

Responsible to – Team Leader

Location – Barnet, Brent, Ealing, Harrow, Hounslow, Hillingdon, Hammersmith & Fulham and Haringey.

Contract – Permanent, full time

JOB PURPOSE

To inspire people with mental health conditions to progress, and to gain and sustain paid employment.  Some Employment Specialists will support clients with common (mild to moderate) mental health conditions (e.g. anxiety, depression), whilst others will support clients with more severe and enduring mental illness (e.g. schizophrenia, bipolar, personality disorders).

Depending on what clients are right for you to work with, you will either work across the local NHS primary or secondary care network alongside NHS clinicians to secure client referrals.

To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives.  Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.

All Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

Responsibilities and Duties

1. Engage a caseload of clients with mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.

2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.

3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.

4. Build a constant flow of referrals to ensure a dynamic caseload.

5. Conduct weekly employer engagement activity in line with IPS Fidelity.

6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.

7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.

8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.

9. As requested, attend clinical team meetings to provide advice and information on employment and IPS.

10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.

11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.

12. Update and maintain NHS database (IAPTus).

13. Receive regular supervision and training to meet individual, team and organization’s needs.

14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.

16. Perform other tasks as required by your manager.

PERSON SPECIFICATION

Essential Knowledge, Skills and Abilities we will shortlist you on.

We are also interested in transferable skills and experience which could support your attributes in these areas.

· Understanding and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.

· Knowledge and experience of working in a health or social care setting.

· Able to present confidently to external stakeholders and partners at various levels.

· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).

· Experience of effective diary management, prioritising tasks and working to tight deadlines.

· Proven ability to work effectively and be accountable in an outcome-driven environment.

· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.

· Excellent computer skills including ability to utilise database and Microsoft packages.

· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.

· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.

· Willingness to travel in designated London Borough.

· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.

Desirable Experience and Skills

· Experience working in an IPS or employment and disability service.

· Experience working in a mental health setting.

Attitudes

· Positive, professional, and self-motivated

· Dynamic personality, confident engaging with a range of stakeholders to promote the service.

· Strong belief in the value of employment in supporting good mental health.

· Empathetic and person centred.

· Committed to equality of opportunity and diversity.

· Open to feedback and proactive in addressing self-development.

· Proactive in managing one’s own health and wellbeing.

ABOUT TWINING ENTERPRISE

Who we are

Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer.  Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.

We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year.  Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.

How we work

Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention.  IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.

Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.

We are an ambitious, dynamic and impactful charity. Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012. 

DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this. 

Since 2012, we have raised more than £27 million to end the devastating impact of DMD.  We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.

Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.

An opportunity to join our team
We have an opportunity to join our team and build on these achievements. We are recruiting for maternity cover for our Personal Assistant and Office Manager, who will be a key part of our team and play a vital role in helping us achieve our mission.

This is an all-encompassing role for an accomplished and confident Personal Assistant to support the Founders and Director of Research of an innovative and ambitious charity and oversee the management of the Duchenne UK office.

The successful candidate will be highly organised with strong interpersonal and communication skills with the ability to build relationships with a wide variety of individuals, internally and externally. Reliability and a can‐do, proactive attitude is a must, along with having an outstanding commitment and sense of dedication to understanding, fulfilling and anticipating the principles' and office's needs and priorities.

The Personal Assistant and Office Manager will report to the Finance Manager and work alongside the Managing Director, CEO and Director of Research and Development.

Working for Duchenne UK

We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission. 

We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.

We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, we operate ‘Summer Fridays’, allowing staff to benefit from half days on Fridays (pro rata’d for part time staff) to enjoy the long summer weekends.

Job Description:

 Duties to include, but not limited to:

• High volume diary management, including work and personal diary prioritisation and filtering out non-essential meetings.
• Answering, screening and responding as appropriate to incoming calls, visitors and correspondence.
• Preparing for internal and external meetings, calls and video conferences including confirming relevant materials are received, printed and bound for meetings.

• Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones.
• Administration support for the research team, including arranging meetings and assisting with event and meeting organisation.

• Management of expenses including arranging currency and processing expense claims in a timely manner.
• General office management and operational support including:
  • Liaising with suppliers / brokers (e.g. internet, energy, insurance)
  • Relationship management with office landlord
  • Overseeing office supplies and equipment
• Internal event organisation (e.g. staff away day, wellness day, staff meetings), including budget management, venue booking, overseeing delivery on site.
• Maintaining up‐to‐date contacts.
• Managing internal files and maintaining the confidentiality and organisation of file contents.
• Minute taking and writing, general secretarial and administrative support, including at Board meetings.
• Booking personal appointments for the CEO where necessary.
• Management of deadlines and prompting the team where necessary.
• Other ad hoc duties including personal tasks.
• Occasional support on Duchenne UK’s high-profile events.

The experience needed

• An excellent command of the English language: written and verbal.
• Exceptional diary management skills.  
• Advanced MS Office (Word, Excel, PowerPoint and Outlook).
• Event experience would be ideal, but not essential.
• Experience of working with a CRM system would be ideal, but not essential.

The Candidate

• Discrete, confident and diplomatic.
• An approach which is flexible, innovative and responsive.
• Ability to problem solve in a pressurised environment, work autonomously and be very proactive in approach.
• A team worker able to share information and maximise opportunities.
• Highly organised with ability to prioritise and manage multiple tasks.
• An excellent communicator, with outstanding verbal and written communication skills.
• Excellent organisational skills and an eye for detail.
• Very attentive to detail and accuracy.
• Enthusiastic, can-do attitude.

Team Working

• Embody Duchenne UK’s culture of collaboration, inclusivity, support and respect in your ways of working.
• Champion the professional integrity of Duchenne UK.
• Work with colleagues to achieve organisational aims.
• Undertaking any other duties which are required.

Other Requirements

• Occasional working outside of office hours for key events and activities.
• First aid qualification (desirable).

Sound like the job for you? We’d love to hear from you:

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.

Applying for this job

Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.

1. Please tell us why you would like to work for DUK.

2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.

3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.

4. Tell us one thing that really excites you about this role. If you would like to discuss the role, please contact Duchenne UK

We are looking for a Parliamentary Officer to support the management and administration of the Christians in Parliament All Party Parliamentary Group (CiP) as part of a team of three staff.  

CiP exists to support all Members and staff in their work in Parliament, commending the relevance of the Christian faith to personal and political life. 

This is a full-time role, but there is potential to discuss flexible working options.

Based in the Houses of Parliament, your work will include:

· Administering our events programme including weekly chapel services, guest speaker events, staff prayer meetings and Bible study groups   

· Planning and supporting the delivery of the National Parliamentary Prayer Breakfast, a major annual Parliamentary event 

· Managing & co-ordinating CiP’s communication including maintaining the CiP website

· Potential for developing outreach and discipleship opportunities with staff, depending on experience and interests

* There is an occupational requirement for this post to be filled by a person committed to the Christian faith.
 

About Us

Hope Against Cancer is Leicestershire and Rutland’s local cancer research charity.  We were established in 2003 to fund cutting-edge research in our area and to make clinical trials available to local people.  Since 2003 we have raised in excess of £8m and funded over 100 research projects which investigate many different forms of cancer.

Our vision – Our vision is working for a future where more local people survive cancer.

Our Mission – Our mission is to fund innovative research that leads to improved treatments and better outcomes for people, and to achieve the greatest possible impact in the local and national fight against cancer.

About the role

The role of the Corporate and Community Partnerships Manager is to generate income to meet the Charity’s fundraising requirements by maintaining and developing successful partnerships with corporate and community group supporters, through donations, sponsorship, employee and group fundraising activities and events (organised both by Hope and third parties).

As a Corporate and Community Partnerships Manager at Hope, you will work alongside our existing Corporate and Community Fundraiser. Together you will be responsible for the delivery of corporate and community activities, and our annual income and expenditure budget.

We are looking for an individual who is self-motivated, self-sufficient, and supportive. This role is a fantastic opportunity for someone who loves to network, to communicate with others and contribute to life-changing work.

This vacancy requires a minimum of two years’ experience in corporate and/or community/events fundraising in the voluntary sector or transferable experience in a target-driven sales environment.

So, if you are confident, engaging and looking to make a real difference, apply for our Corporate and Community Fundraising position today!

Please see the full job description and personal specification attached

How to apply

Please submit your CV and cover letter quickly as we will be conducting a rolling interview process for suitable potential candidates.   

Salary: £30,000 per annum

Location: Hybrid to include Tyseley, Birmingham and home working

Hours: Full time 36.5 hours per week working Monday to Friday. Part time considered.

Contract type: Permanent

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

We are looking for a generalist HR adviser to work with the Head of People to deliver the people strategies, working in areas including Employee Relations, Change Management, Learning and Development, HR Processes and Policies, Payroll, HR Administration, Succession Planning, Talent Planning, Talent Acquisition and Employee Engagement. Depending on the successful candidates experience and preferences they be assigned a lead role for some of the above areas of responsibility.

TAWS is an organisation in which change is a constant, and the successful candidate will need to be able to prioritise and change priorities very quickly. In a small HR team you will have the opportunity to gain experience in lots of the components of the HR machine. The HR Adviser will deputise for the Head of HR with the aspiration to be their successor in due course.

This role will be part of a team which currently consists of a HR Administrator, Volunteering Administrator and Head of People. The headcount for TAWS is circa 120. We will actively consider part-time applicants and flexible working.

Main duties

1. Work with our managers and leaders to deliver their people priorities. Aligning with the core TAWS values
2. Support and coach Managers with ER matters, but ultimately work with managers to design systems and processes that encourage managers to take ownership of managing their teams
3. Support managers and all employees to take ownership of their own performance, careers and learning using and enhancing TAWS systems.
4. Produce and assist with analysis of people data and metrics
5. Work with managers to identify and develop their talent and support succession and talent management processes.
6. Support the Head of People in the handling of full employee lifecycle administration – including on-boarding, flexible working requests, family friendly issues, absence management, contractual issues, administration of the HRIS (currently Sage), benefits administration, occupational health, DBS checking maintenance, off-boarding and whatever else may appear.
7. Work with the Head of HR and managers in respect of people related projects which may be initiated from time to time.
8. Work with the Finance team with regard to payroll delivery (extent depending on experience).
9. Deliver Diversity and Inclusion interventions to raise awareness, encourage open and honest conversations and allow our people to be themselves at work
10. Work with people managers to support them to identify, build relationships with and attract future talent

Knowledge, skills and experience

Good general operational HR experience – CIPD level 5 (or equivalent experience). Experience in 3rd sector and/or a SME organisation would enable you to understand quickly the challenges and the opportunities. But what is more important is that you have the confidence to take responsibility and the agility to change in direction.

1. A real interest in what we do
2. Knowledge of payroll would be an advantage.
3. Able to roll your sleeves up and get involved – but ensuring that the longer term people agenda outcomes is focussed on
4. A progressive, non-bureaucratic approach to HR
5. A view that too much employee relations activity is a fail for the organisation
6. An ability to work in an agile way 
7. An appropriate balance between challenging and supporting managers to ensure help make better decisions
8. Excellent relationship building and communication, with the ability to move between listening to, guiding and coaching others at all levels
9. The ability to make quick, sound decisions based on knowledge and judgment
10. Common sense – always spots opportunities to simplify and improve processes to drive better results
11. Marketing, communication and presentation skills to facilitate projects and initiatives

Staff benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
•  Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Life Assurance – x4 your salary paid to beneficiary.
• Flexible working.
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Application details

Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:

1. Experience of acting in a HR Adviser Capacity
2. Experience in dealing with Employee Relations matters up to dismissal
3. Experience in Full Employee Lifecycle administration
4. Dealing with Payroll (data input or full process)
5. Record of dealing with recruitment whether in an administrative capacity or leading

Closing date: Monday 3rd June 2024

Interview date: W/C 10th June

Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

Successful applicants will be required to be DBS checked prior to starting.

Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.

Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.

Cohort Programme Coordinator

• Salary: £29,755 – £31,540 dependent on experience
• Contract Type: Permanent
• Hours: Full Time (typically 9:30am-5:30pm but with flexibility)
• Location: We’re based in Elephant & Castle in central London, but this role is fully hybrid so we work remotely, though team members must be willing to travel to London periodically
• Responsible To: Co-Head of Programmes 
• Application Deadline: 10am 28th May 2024
• Interview Dates: 1st interview 5th-7th June  2024, 2nd interview 17th June

Our Commitment to Equity

We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we  are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.

And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future. 

We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.

Role Purpose

Picture this: You pick up the phone to speak to an entrepreneur that you worked with on a Hatch programme last year. Since you last caught up with them, their business has gone from strength to strength, accessing new funding and customers, and increasing their impact. 

They tell you that the support you and the Hatch team provided – running weekly workshops, connecting them with a supportive community of other entrepreneurs, providing them with tailored support from industry experts, and introducing them to a mentor – was critical to their successes. The knowledge, skills, network and confidence that they accessed through Hatch changed the course of their business.

You know that the work you did as a Programme Coordinator – supporting a Programme Manager to design and deliver programmes of support, managing the day-to-day administration of programmes, and acting as the main point of contact for entrepreneur questions and requests – has empowered hundreds of underrepresented founders to imagine, launch and grow sustainable and impactful businesses.

If this is the kind of job you would enjoy, you should join the Hatch team as a Programme Coordinator.

Communicating with founders

• Acting as the main point of contact for entrepreneurs on a cohort, ensuring they all have the information they need to get the most out of programmes
• Communicating with founders individually and as a cohort including via phone, email, zoom
• Leading on administrative matters, including calendar invitations, permissions, photographs, and communications 

Programme delivery and support

• Ensuring that workshops, events, and sessions run smoothly and deliver a great experience for everyone involved 
• Providing technological support with tools including Zoom breakout rooms, Circle etc.
• Producing materials to support founders’ learning, including PDFs, slides, and spreadsheets
• Supporting the programme manager with the recruitment of founders which sometimes includes; Interviewing, shortlisting, and selection during recruitment cycles. 

Working with external freelancers and volunteers

• Briefing and training skilled volunteers, experts and facilitators to ensure high-quality delivery of support sessions
• Coordinating 1:1 support for founders with skilled volunteers/experts on the programmes
• Ensuring the right contracts with founders, facilitators and expert speakers are in place
• Helping maintain our database of expert speakers, freelancers and volunteers
• Identifying and onboarding new freelancers and volunteers by networking, researching, and attending external events
• Keeping track of and processing invoices from freelancers

Monitoring and evaluation

• Gathering feedback from entrepreneurs and sharing insights and areas of improvement
• Interviewing founders and creating case studies from their written and verbal feedback
• Collaborating with the Marketing and Communications team to share stories from our founders on our social channels

Systems and Administration

• Maintaining KPI tracking system to record event attendees, feedback and learning outcomes through our work management system Monday
• Suggesting and creating improvements to systems as needed

Other 

• Representing Hatch externally at speaking opportunities (optional)
• Other duties that may be required from time to time as part of a small, dynamic team

Person Specification 

• Excellent time-management and organisational skills
• Strong verbal and written communication skills
• Proactive problem-solving skills
• Ability to work independently and identify potentially more effective ways of working
• A passion for supporting underrepresented founders to start and grow businesses that will have a positive impact on the world
• You have the flexibility to work some evenings and weekends to host or attend events and workshops

Benefits

We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.

We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home,  there are times when it is useful for us to get together in person for certain meetings and team days.

Our benefits include:

• Flexible working – work from home or in the office and at the times that work best for you 
• 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
• 4 days per year paid time off to volunteer
• 4 wellbeing days per year
• Enhanced parental leave
• Enhanced sick pay leave
• Paid time off for dedicated learning and development opportunities
• Team Days/get togethers 3 times a year
• Access to Hatch programmes and events free of charge
• Employee Assistance Programme
• Employee pension scheme
• Salary Sacrifice Scheme 
• Cycle to Work Scheme
• Eye care scheme
• Interest free loans to purchase season tickets for travel to work

To Apply

Please note we are only able to accept applications from candidates who have the right to work in the UK.

In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:

• What excites you about Hatch as an organisation and about this role in particular?
• What do you think makes for a good learning experience for an entrepreneur?
• What would you do in this role that would really make an impact?
• Where did you first hear about this opportunity?

We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider any applications unless they include a CV, cover letter and response to the points above, and/or if they have not been submitted through our application portal.

If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.