Team Administrator Jobs
Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s.
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:
- Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
- Experience of working with a team of volunteers or as a volunteer.
- Experience of working directly with a diverse range of clients or service users.
This post is subject to enhanced vetting and barring check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Purpose
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To support the MYsocial manager by creating and facilitating an exciting calendar of online and live in-person events.
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To create fun and welcoming events for members who may be struggling at the moment, to encourage members to participate and gain confidence at events.
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Work with members in neighbourhoods to create local events they want.
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To help members to feel part of a community, and that every member of MYsocial is seen as someone with something valuable to contribute.
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To encourage members to engage with each other.
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To ensure that members have a positive experience of MYsocial membership
Submit the cover letter answering the 4 questions requested in the Job Description:
1)Why do you want to join us at MYsocial? And why now?
2)Tell us why you think it’s important for a service such as MYsocial to exist.
3)Tell us what skills and experience you could bring to MYsocial and this role in particular.
4)How would you ensure we provide events to reflect the diversity of our members and Lambeth?
The client requests no contact from agencies or media sales.
Your new company
A prestigious London Local Authority with a large regional jurisdiction over both the City of London and the county of Greater London is looking for a number of 12-month front of house and administrative staff to join a busy and expanding team based in Stanford-Le-Hope/Tilbury/Corringham area.
Your new role
To provide clerical and administrative support to the staff in a busy and expanding office. To work as one of the team of Support Assistants within the Service, in the provision of an effective, efficient and responsive service.
Hours: 37 hours per week within the hours of 6am - 10pm on a shift basis
Main Duties & Responsibilities
- Carry out reception duties and act as 'first point of contact' for visitors to the office.
- Sorting, date stamping, scanning all documents received and distributing post and documents received into the office and verifying delivery of documents, parcels and other goods in accordance with office procedures.
- Provide clerical and administrative support to the field staff, as required.
- Arrange the collection of all samples on a daily basis that need to go to the labs, preparing for collection and liaising with the couriers.
- Use office equipment, including the postage franking machine, facsimile machine, scanner, photocopier and computer system to carry out the duties of the post.
- Answer all incoming calls and respond to telephone queries from a wide range of sources regarding the current status of imported food cargo and charging procedures, including passing calls on to the relevant staff.
- Under the direction of the Officers, or Technical Officers, carry out documentary checking with regard to consignments of imported food (not of animal origin), and maintain all necessary electronic and paper-based records.
- Input data into internal and external database systems and carry out general internal database maintenance, e.g. modifying tables, queries and reports.
- Maintain and update electronic and paper-based filing and record systems, including the equipment inventory. Assist with the archiving of items, and deal with confidential documents appropriately.
- Under the direction of Official Veterinarians or Officers, record Products of Animal Origin and other imported food consignments on the computerised cargo handling system and port manifesting systems.
- Under the direction of Official Veterinarians or Officers, they undertake the initial documentary check for third country consignments of products of animal origin in accordance with ISO procedures and ensure that documents for charging purposes are sent to the Finance Section on a daily basis.
What you'll need to succeed
- Live in the Corringham/Tilbury/Stanford-Le-Hope area
- Have your own transportation and driving licence
- Be proficient with MS Office, and
- Immediately available to work in May 2024
What you'll get in return
A great opportunity to work in a busy office role. We are looking for a diverse range of experiences.
Perhaps you are looking to get back into work after some time out? Maybe you are looking to move out of retail into an office-based role?
Either way, please get in touch if you can drive and have your own transportation. *You cannot access this workplace via Public Transport.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
This role is to start asap. Experience and Interview day will be on Wednesday the 1st of May 2024
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
15 HOURS PER WEEK, 8.00AM – 1.00PM MONDAY, THURSDAY AND FRIDAY
HERTFORDSHIRE
We have an exciting part-time vacancy within our exceptional front of house team to join us as a Receptionist. Providing a high quality, friendly and professional service you will be the face of St Elizabeth’s to external visitors when arriving to our main reception.
You will:
• Answer incoming calls and direct to appropriate colleagues
• Book meeting rooms and accept, check and organise deliveries
• Organise and sort outgoing and incoming mail
• Set up new starters on our system, ensuring ID badges are provided
• Book taxis for staff and visitors as required
• Be the central point of contact for all St Elizabeth’s staff
About you
The successful candidate will have previous experience in a similar role or environment, and will be an enthusiastic team player with the ability to work closely with the rest of our front of house team, and the confidence to lone work as necessary. You will be approachable and have first-class customer service skills, with a calm and professional telephone manner, alongside good working knowledge of office systems and reception protocols.
Why work for us
Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions.
Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
• 23 days’ annual leave per annum – 5 service related day’s accrued up to 5 years of service (based on full time working hours)
• Eligible for Blue Light card – discounts on big brands!
• Discounted gym membership
• Employee recognition scheme
• Life assurance
• Free on-site parking
• Recommend a friend payment up to £500!*
• Confidential employee assistance programme
• Fully paid for DBS
• Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
• *terms and conditions apply
How to apply
Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route.
Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.
Equality, Diversity & Inclusion
At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
You may have experience of the following: Front Desk Coordinator, Office Administrator, Customer Service Associate, Administrative Receptionist, Guest Services Coordinator, Front Office Assistant, Client Support Representative, Administrative Support Specialist, Reception Coordinator, etc.
REF-212 860
The Role
We are looking for a coordinator to carry out the delivery of our Vocational Qualifications and Funded Modern Apprenticeship Programmes.
The role includes course and funding administration, communication with students and teaching staff, registration with external bodies, and maintenance of student records.
This post requires essential knowledge of IT with a clear understanding of data input and good data management principles, attention to detail and the ability to follow strict timelines in accordance with our funders, as well as adhering to contract requirements. You must be knowledgeable in using Microsoft office packages, be keen to learn various administrative procedures and to use database systems, both internal and external. We also require good communication and organisational skills.
We continuously recruit students for our various programmes throughout the year, so the successful candidate will have a flexible approach and the ability to prioritise. We are a small organisation so the ability to work independently and to self-motivate is essential, as well as being a supportive member of a small admin team.
About Us
Training for Care is an educational not-for-profit organisation delivering vocational training and short courses in Social Care and Childcare. We have a long history of providing high quality learner focussed training to all levels of staff in the sector and we work with a variety of organisations, from the public, private and voluntary sectors.
Training for Care is based in Edinburgh and delivers training throughout Scotland.
Hours/Salary
This post is part time, 28 hours per week. We can offer a hybrid approach, however 3 days in the office environment is preferred (EH7 5QY)
Salary: £25,000 Pro Rata (Full-Time Equivalent (FTE))
Closing date: Friday 3rd May 2024.
Healthwatch Croydon is the local champion for Health and Social Care, commissioned by Croydon Council to hear the views of patients and service users. The Healthwatch Croydon Research and Engagement Officer will work closely with the Engagement Lead and Communications Lead to take forward the work of Healthwatch Croydon on resident engagement and research. This is a core strategic focus for the organisation and builds on a substantial track record. The key responsibility will be to support engagement including outreach, events and research such as data entry and analysis. The role will help deliver against measured outcomes, and maximise the impact of our work.
We are looking for an individual who has a strong interest in health and social care, is comfortable communicating with the public and colleagues at all levels. The role requires someone who enjoys a varied role, working as part of a small, friendly and cohesive team. Someone who enjoys creating content, who equally enjoys working with data as well as people, and is methodical with an eye for detail. A candidate who is keen to learn and grow will have the opportunity to gain various experiences in the role.
About Public Voice
Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.
Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a usercentred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.
To apply, please submit a copy of your CV and a personal statement of no more than two sides of A4 detailing your suitability for the role.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Transition Together is seeking to continue the work of deepening connection and growing the voice of the Transition Movement in England and Wales through the freelance engagement of three Network Weavers. This exciting project will see this team, supported by Transition Together staff, co-design an in person Transition Assembly early next year to guide the future of our Movement in the UK as well as build relationships with Transitioners across Wales and England and connect to emerging and established networks across the UK. These roles will be around two days a week for 10 months and the deadline to apply is 13 May.
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Start date: beginning of June 2024
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Contract period: June 2024 to March 2025
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Fee: £15k with £2k budget to support role activities
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Core working day: Tuesdays
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This is a remote working position including substantial travel to visit Transition groups and events
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The post-holder needs to be England or Wales based as there will be travel required to visit UK Transition groups, and experience of UK communities is essential
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This role will require evenings and weekends working at specific points.
The client requests no contact from agencies or media sales.
Your new company
A large prestigious Local Authority is seeking an immediate experienced Events Officer to join an interesting and developing events team for a 6-month period, or longer.
Purpose of Post
To produce major outdoor events as part of an ambitious new Plan for the City of London, which is set to transform its attractiveness, and to build on its reputation as a destination that is fun, inclusive, sustainable, and welcoming. To deliver a high-quality and popular visitor experience that appeals to a diverse range of audiences within this context.
To support the Events Manager in planning, executing and establishing an annual programme of high impact 'must do' major events that are bold, popular, inclusive, sustainable and truly stand out in the national calendar.
To deliver value to defined audience groups, inviting people to share in the City's unique treasures and providing them with memorable opportunities to experience these through the events programme.
Main duties and responsibilities
- Undertake planning, coordination, production and stakeholder-relations duties for the major events programme.
- Manage internal approval processes, including required applications to Highways, Environmental Health, City Surveyor's and other internal teams.
- Coordinate production logistics, including infrastructure, power, cleansing and security.
- Support the Events Manager by ensuring compliance across licencing, health and safety and other areas; creating, collecting and processing relevant event documents supported by the role (e.g. risk assessment and method statements, public liability insurance certification etc).
- Support the Events Manager to programme and schedule major event content, contributing ideas, assessing timings in relation to the proposed calendar, and advising on logistics.
- Attend all events designated for the role and assume an event/stage manager function as appropriate, responding to any issues as they arise during the event (deferring to the Events Manager where necessary) and ensuring that the highest standards of production and visitor experience are maintained at all times.
- Liaise with internal departments to ensure all relevant teams are aware of the events programme, there are no clashes with the wider organisation's events calendar and all relevant information is circulated internally and communicated effectively.
- Be the main point of contact for artists, event producers, production teams, agencies, suppliers and contractors regarding all event specifications and requirements.
- Support the Events Manager so that all events are delivered on time and to budget, updating budgets and records as required.
- Experience required
- Project management qualification or significant experience of managing event-based projects, ideally (but not essentially) within a cultural or tourism context.
- Training (or good level of experience) in compliance, to include licencing, health and safety, crowd management and/or traffic management.
- Experience of managing cultural events, ideally in an outdoor context. .
- The ability to multitask, prioritise and manage multiple events and projects against challenging deadlines.
- Proven event and stage management skills with demonstrable experience of planning and delivering events
- A well-organised and methodical approach to event planning and delivery.
- The ability to think on your feet; to crisis manage and take corrective action at events if required.
- Demonstrable ability to work closely / communicate effectively with a range of internal and external stakeholders at various levels.
- Excellent written and oral communication skills with the ability to discuss detailed arrangements for events and form successful working relationships with people at all levels.
- A demonstrable interest in the culture, the creative industries and/or public events.
Working hours: 35 hours p/w (Mon-Fri); occasional evening, weekend and Bank Holiday work at events will be required with TOIL offered in return.
What you'll get in return
This is an exciting opportunity for an experienced Events Officer. As a 6-month role, this is an opportunity to develop and deliver 2 exciting events. There is the possibility that the role will be extended past 6 months.
What you need to do now
If you're interested in this role and ar an experienced Events Officer, click 'apply now' to forward an up-to-date copy of your CV
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sightsavers is looking for a monitoring, evaluation and learning (MEL) professional with advocacy experience within an NGO/INGO to support monitoring advocacy work across the organisation. This is a 9 month fixed term contract to cover parental leave.
Location: Kenya - Nairobi / remote, Ghana - Accra
ontract: 9 month Fixed Term Contract
Hours: Flexible/ part time / full time.
The role of Global Advocacy Monitoring Adviser can be full time (35 hours, Monday – Friday) or part time (ideally 28+ hours, flexible.) with some flexibility around hours worked.
Responsibilities
About the role
We are looking for an experienced monitoring, evaluation, analysis, and learning professional with strong understanding and experience of advocacy within an NGO/INGO. You will play a key role in ensuring advocacy in Sightsavers is monitored effectively, and input on Sightsavers strategic data analysis. Building on Sightsavers existing advocacy data systems, you will ensure effective data collection, visualisation and analysis; ability to develop dashboards using PowerBI would be of particular interest, although this is not essential.
Key duties will include:
- Delivering systems for collecting, managing, and analysing information about national advocacy
- Lead on the coordination of Sightsavers’ Voluntary Stakeholder Review of SDG implementation
- Strengthening systems for sharing lessons about what works and identify challenges that are faced by multiple countries
- Engaging in internal Policy and Global Advocacy and organisational processes
The post holder may be expected to travel internationally once or twice within the 9-month contract.
This is a varied role, please read the job description for full details.
Skills and Experience
Knowledge, Skills and Related Experience:
Essential
- Degree or higher in a Social Science, or equivalent working experience
- Experience of supporting national advocacy within a global advocacy strategy within INGO/NGOs
- Significant experience of monitoring, evaluation, and learning within an INGO context
- Experience working with data management information systems and applying data analysis/statistical techniques to data
- Knowledge of current issues and best practice in development particularly in advocacy monitoring and evaluation
- Ability to influence organisational strategy and promote change internally
- Ability to develop and implement effective advocacy plans and MEL systems
- Effective communication and relationship building skills with internal and external audiences
Desirable
- Experience of advocacy is essential for this role. Advocacy within human rights, and/or advocacy at an international level, would be desirable, although not essential.
- Ability to develop and manage data visualisation, notably creating Dashboards in PowerBI
- Expertise in building staff capacities to develop and deliver effective advocacy monitoring strategies
- Experience of working effectively as part of an international team
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
We anticipate that remote interviews will take place from mid-May and the evaluation process will include a two-stage interview.
Closing date: 29 April 2024
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference for volunteers by helping them to get the best out of their volunteer experience? Are you highly motivated and capable of working on your own initiative? This is an exciting opportunity to shape the future of volunteering across a range of delivery activities which look to protect the environment and enhance people’s skills.
Job Title: Volunteer Recruitment Lead
Location: Groundwork Offices, Wrexham
Responsible to: Head of HR & Governance
Responsible for: Volunteers
Number of hours per week: Part time – 21 hours a week (with occasional weekend and evening work)
Salary: £14,196 (£25,350 FTE)
Purpose of the job: This role will be key in driving forward the group’s volunteer strategy, which at its heart will be our commitment to making sure volunteers feel valued and appreciated. Recruiting volunteers and building and maintaining relationships with a wide range of regional volunteer sources, will be critical to the success of this role.
Closing Date: 29/04/2024 @ 12pm
Interviews: TBC
For further information about the role, please see our website.
We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.
The client requests no contact from agencies or media sales.
About Citizens Advice Camden
We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
This is an exciting opportunity to work on a new initiative, providing generalist advice to service users of Mind in Camden. This new project will develop to meet the needs of service users and so you will need to be flexible in your approach.
You will be an experienced Generalist Adviser able to work in partnership with staff at Mind in Camden to support their service users. Clients will either self-refer or be referred from the core team at Mind in Camden.
Advice will be delivered both face-to-face and remotely according to individual needs. Face-to-face advice will be delivered at Mind in Camden offices and those of Citizens Advice Camden. This role is not suitable for remote working only.
You will need to be experienced in delivering generalist advice on issues such as welfare benefits including Universal Credit, housing, money advice and cost of living issues. You will also be available to support Mind in Camden staff in identifying suitable referral routes to support their service users so that overall needs are met. This role is not available as a trainee position.
Closing date for applications: 9.00am Monday 29 April 2024
Interview date(s): 8-10 May