Team Leader Jobs in Home Based
We have an exciting opportunity for a Team Leader - Casework to join the Norfolk and Suffolk Victim Care team in Suffolk, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Ipswich. As a Team Leader you will:
- To provide leadership, advice and guidance to your team, and monitor the progress and quality of support.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
- Provide safeguarding advice and guidance when appropriate
- Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Coach your team to ensure appropriate support is provided to vulnerable people.
You will need:
- Experience of managing and supporting a team and individuals; including performance management, one to one's and staff development.
- Experience of supporting victims and vulnerable people.
- The ability to maintain confidentiality and comply with all data protection requirements.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for an experienced Supporter Care Team Leader to join our Supporter Services team. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at both our National Cat Centre in East Sussex and from home. In return you will receive a salary of up to £30,781.96 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.
Responsibilities of our Supporter Care Team Leader:
As Supporter Care Team Leader you will lead a team of Supporter Services Advisors, who are the first point of contact for fundraising enquiries, and through direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), build loyal, committed relationships with supporters. You will establish and maintain processes and procedures to provide a first-class level of customer care to current and potential supporters.
What we’re looking for in our Supporter Care Team Leader:
- Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
- Demonstrable experience in a supporter relations or customer care environment
- Experience of delivering a high quality of telephone-based customer support or service
- Experience of handling complex complaints and queries
- Understanding of compliance within an supporter care environment, including Data Protection, Fundraising Code of Practice, Gift Aid etc.
What we can offer you:
- salary of up to £30,781.96 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Supporter Care Team Leader and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 10th April 2024
Virtual interview date: Week commencing 22nd April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Reporting To: Depot Manager
Contract Type: Permanent / Full Time - 37.5 hours per week
The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
Our vision is a London where no one goes hungry and good food is never wasted.
We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.
We are a very ambitious and dynamic young charity and we haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw. We recently ran a very high-profile media campaign with the Evening Standard and Independent, raising £10million to feed London. We have celebrity endorsement from Reece James, Phoebe Waller-Bridge and Jack Whitehall, Steven Fry, James May and many others.
Last year we delivered enough food for 30 million meals to help people in need. Because nearly all the food we receive is donated by the food industry and volunteers, every £1 of expenditure redistributes £10 worth of food.
Purpose of the Job
The role is subject to a degree of flexibility but initially, the Team Leader will be involved with the following activities:
- Managing a team of staff and volunteers to run a warehouse of chilled and ambient food
- Customer relations management of the community organisations we work with
- Proper use of our Warehouse Management System
- Physically moving stock around on warehouse on a pallet truck or by hand
- Ensuring the warehouse is clean, safe and efficiently run
- Daily briefings of staff and volunteers of the days priorities and what to be aware of
- Carry out regular stock counts of food we are storing
- Appropriately handle product recalls
- Day to day problem solving
- Covering Goods In, Warehouse Management Duties and Goods Out and general procedures
- Responsible for yourself and your team’s adherence to Health and Safety regulations
- Route Planning
- Training staff and volunteers
Please review our job portal for further details on the role, including job description.
Our benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our Depots.
Application procedure
Please apply via this recruitment portal.
Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.
The Felix Project can only employ applicants who currently have the right to work in the UK.
Application Timeline:
We will be assessing candidates and arranging interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our service users by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.
We have a new and exciting opportunity for a Team Leader to join our Nottinghamshire Service. As part of our multi-disciplinary team, you will work flexibly and creatively to establish what is needed to have the most positive impact for all who are referred to our service.
Where: Worksop
Hours: 37.5
Salary: £34,700.09 - £36,635.38 CGL Points 31 to 33
Responsibilities
About the role:
- Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles
- Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users reaching their full potential as individuals and community members
- Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the team/service enable identification of service users, children and families who are at risk. Ensure that staff are competent in the delivery of interventions that reduce risk to service users
- Support staff to improve service user outcomes through observed practice, providing timely values-based feedback
- Lead on the recruitment, selection and induction of staff
About you:
- Educated to degree level or equivalent relevant experience
- Knowledge and experience of developing and leading health and social care services and delivering services which evidence high performance and quality standards
- Significant experience of leading teams who work with families where children are subject to social care intervention
- Knowledge of current legislation surrounding children, young people, and safeguarding practice
- Able to lead, inspire and develop a team
- Excellent verbal and written communication skills and able to use common MS Office applications (Word/Excel/Outlook)
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme and receive £250 in vouchers if candidate is successful.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you
Salary Range (pro rata if part time)
CGL points 31 to 33 (£34,700.09 - £36,635.37)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
17/4/2024
Closing Date
4/4/2024
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Role Title: Team Leader, Youth Worker
Based at: The Vine Centre, Parsonage Road, Bradford, BD4 8PL (includes travelling to other local sites)
Commitment: Full time post 30 hours per week
Salary: £21,060-24,569.60 actual, plus 5% Pension Contribution
(£26,325-£30,712 full-time equivalent)
Overall responsibility:
Helping children and young people reach their full potential and encourage them to contribute to society in order to build their own skills and employability. Encourage young people to develop skills and confidence through fun activities. Supervise volunteers in running sessions as well as leading sessions where required. HAVE FUN, be creative and think outside the box.
The Team Leader will be required to possess appropriate IT skills in order that all activity plans are uploaded to our online staff portal and data from activities and sessions are updated onto our online organisation database on a regular basis.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Volunteer Team Leader to join our team. You will join us working 21 hours per week on a permanent basis and will be based at our Belfast site. In return you will receive a salary of up to £15,459.37 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. Our success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection, and we pride ourselves on our employees providing the very best in animal welfare and customer service.
Responsibilities of our Volunteer Team Leader:
As Volunteer Team Leader you will promote and co-ordinate volunteering for the centre. You will recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of volunteer activities within the centre and the local community, in all aspects of your work.
What we’re looking for in our Volunteer Team Leader:
- A full, manual driving license is essential
- proven team leader/supervisory experience of both employees and volunteers
- good organisational skills
- ability to work as part of a team whilst also being able to work on own initiative accurately and under pressure
- understanding of volunteer management
What we can offer you:
- salary of up to £15,459.37 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 03 April 2024
Interview date: w/c 16 April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
To lead and manage a team of Community Energy Advisers, delivering high-quality energy support sessions in local communities. The role involves empowering individuals and families through workshops and one-to-one support, with a focus on assisting those facing challenges with their energy needs.
The Community Energy Team Leader will oversee the planning, delivery, and evaluation of these services, ensuring they provide practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term for 2 years, 35 hours per week.
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW.
The role will require travelling in the local area covering London and also East Anglia. The role also offers remote working around meetings and workshops.
The role
In this role you will be:
- Leading, managing, and engaging a team of Community Energy Advisers, providing them with support, guidance, and direction to ensure the effective delivery of energy advice and support services.
- Planning and overseeing the delivery of engaging and informative energy support workshops and one-to-one support sessions, tailoring content to meet the diverse needs of the community.
- Collaborating with local organisations, stakeholders, and community members to identify needs and enhance the reach and impact of energy advice services.
- Developing, distributing, and overseeing the creation of educational materials on energy saving, bill management, and renewable energy benefits.
- Ensuring the team maintains up-to-date knowledge of energy sector developments, including legislation, grants, and energy conservation best practices.
- Tracking, evaluating, and reporting on the impact of the team's activities, implementing strategies to improve outreach and support effectiveness.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Help us keep the nation safe by removing foreign offenders from the UK.
When you join the Home Office, you can be sure of an exceptional career opportunity in which you will have access to the type of challenges that other organisations simply cannot match. This is particularly true of the Foreign National Offender Removal Command (FNORC) who keep the population safe by deporting foreign nationals who have committed serious criminal offences. As soon as these individuals come to our attention – and regardless of whether they are currently in prison or free to mingle with the community – our team work to progress these cases as quickly as possible, so that offenders can be deported from the UK. And it is here that we need your input.
Working a minimum of 30 hours per week (as this role is open on both a full-time and part-time basis) you will see to it that we are providing a high-quality service. Leading a team of up to 10 Executive Officers, you will allocate and monitor the cases they are working on, seeing to it that each detention and deportation case is progressing as it should. This will include identifying and resolving blockages to deportations, including responding to litigation and complying with recommendations that have been made at case progression panels. Crucially, you will also made immediate, evidence-based decisions about whether cases should enter the detention estate, so you will ensure every case is handled fairly, and that the special needs and vulnerabilities of each person have been taken into consideration.
We want to ensure that those guilty of serious offences are removed from the UK at the earliest possibility within the Early Removal Scheme, so you will be encouraged to share your ideas on how we can improve our processes. You will also ensure we have an ongoing pipeline of talent by developing the skills and knowledge of your team, and you will ensure they are benefitting from a supportive working environment in which they feel able to discuss their own methods and ideas.
This is a highly varied and deeply interesting role in which you will make a tangible difference to the safety and security of the nation. You will also have the opportunity to build your own professional network, as you will work collaborate with a wide range of partners including The Police, The Crown Prosecution Service, HM Prison and Probation, and HM Courts & Tribunals Service. To be equal to the challenge, you will therefore have exceptional interpersonal skills, particularly as you will be required to brief Ministers and other senior officials. As a natural leader who can get the best out of a team, you will have good stakeholder engagement and management capabilities, so it goes without saying that you will have strong verbal and written communication skills. Comfortable working at pace in order to meet tight deadlines without ever lowering standards, it would be ideal if you have previous line management experience. A working at knowledge of immigration processes, policies and legislation would also be helpful.
If you are ready to do something unique with your career , and you would enjoy working in a team that responds quickly to emerging situations and challenges, we would be delighted to receive your application. Here, you can expect a competitive benefits package and a great deal of job satisfaction, because while the work we do is complex and often demanding, it is vital to the wellbeing of a great many people.
Closing date: Apply before 11:55 pm on Thursday 11 April 2024.
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our Birmingham Hub.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious people who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Birmingham hub specialises in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About the role
The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, the delivery of front-line services, contracts and projects. We’ll rely on you to lead and supervise the staff and volunteer team that delivers specialist advocacy, empowerment, advice, and systems change within their local community. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, as will planning and supervising casework, monitoring the effectiveness of our services and helping to promote them. Put simply, you’ll do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of working with people facing exclusion and disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. A good understanding of housing law is essential, while experience of debt advice, support services and delivery of advice in a community setting would be useful. The communication skills it takes to line manage others and promote effective working relationships, with external agencies, people with lived experience and internally across Shelter, are key. Last but not least, you must be proficient in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
The client requests no contact from agencies or media sales.
Team Leader Parents Matter Service) 35 hours per week, £35,012 per annum, (including London weighting), Camden. Fixed term to end March 2026
Family support to pregnant mums and their partners during antenatal & perinatal period.
This is a highly rewarding role for a Team Leader to lead on the implementation of a new outreach strategy and working with Camden’s Early Years’ Service to deliver the start for life and family hubs programme, with a specific focus on enhancing antenatal provision as well as managing an established perinatal service.
The postholder will manage our established perinatal service and be proactive in developing excellent relationships and partnership with statutory and voluntary agencies, bringing local partners together and strengthen the wider antenatal support service offer available to new and expectant parents. This service will provide volunteer face-to-face befriending support in the home and community and provide phone/virtual support through one to one and group sessions.
The postholder will have line management and supervision responsibilities for a small team and will be expected to set up and deliver our parenting programmes for new parents in Family Hubs and the community. The service will work closely in partnership with the midwifery services, Children’s Centres/Family HUBS, health teams and mental health services.
The overall aims of the service are to:
· Improve mental health and wellbeing of parents during the antenatal & perinatal period.
· Reduce parents’ social isolation by ensuring they feel connected and supported through volunteer befriending and the provision of antenatal and postnatal courses, parenting programme and support groups.
· Increase parents’ self-confidence to have the best possible experience of pregnancy, birth and early parenthood.
The successful candidate will need to have 2 years’ experience of managing and supervising staff and volunteers. Excellent communication skills both written and oral, as well as experience of safeguarding are essential. You will also be required to have the ability to plan, prioritise and deliver in tight timescales, work on own initiative and as part of a team.
A professional qualification, degree or minimum level 3 qualification, in a relevant field of work with children and families is essential.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday, 24th March 2024
Interview Date: Thursday, 11th April 2024
We have an exciting opportunity for a Team Leader - Dedicated Services to join the New Era team in Staffordshire, working 37.5 hours a week. You will be responsible for a multi-faceted team working across all risk levels and with children and young people, ensuring swift, effective and responsive services for partners.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Stafford but will be expected to manage the team pan Staffordshire and Stoke on Trent.
As a Team Leader you will be:
- Managing dedicated caseworkers
- Leading on partnership development with referral sources
- Assisting with performance management and insights into the service
You will need:
- a good understanding of domestic abuse
- good organisational skills
- managerial experience
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.
£28,700.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Working within our Young Peoples' services, the Team Leader will hold responsibility for ensuring that a holistic and cohesive model of customer support is embedded across their patch. Look Ahead operates trauma and psychologically informed approaches, ensuring that our customers benefit from being supported through strengths-based practices.
The post holder will be fully involved in all aspects of the day to day management of their designated services, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
* Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
* Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
* Ensure that Key Performance Indicators (KPIs) required as part of the Contract are met and recorded correctly
* Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
* Carry out other administrative tasks as relevant to the service and directed by the Contract Manager/Heads of Operations
* Deliver an out of hours on-call service for region, where required
* Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
* Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
* Ensure that all other Look Ahead policies and procedures are adhered to
* Engage positively in reflective practice sessions with colleagues.
* Carry out other management duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead, including the management of other teams within the designated patch, or an alternative patch, if such a need arises
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, networks in local business community
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is passionate and enthusiastic about his/her career and job experiences
* Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
* At least two years' experience of effectively managing and developing staff to ensure delivery of services performance targets
* Experience of delivering to housing management performance targets
Desirable:
* Educated to degree level or equivalent
* Other relevant professional memberships and/or specialist qualifications are desirable
* Full Driving Licence and access to use of vehicle
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Team Leader (Camberwell Incredibles – Fridays) Salary £16-17 per hour (Fridays, term-time only)
Closing date – Monday 8th April 2024 (23:59)
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team is very diverse in terms of cultural diversity and lived experience, and we offer staff a range of competitive benefits.
Our Camberwell Incredibles service is expanding. The Team Leader (Fridays) will join a dedicated service team that is passionate about using the arts and creative approaches to provide long-term, holistic, and person-centred support for adults with learning disabilities and complex needs in Southwark. They will be responsible for overseeing the set-up and roll-out of a new service delivery day and sub-team.
The successful candidate will:
- Be an excellent listener, empathetic, caring, patient, and non-judgmental.
- Have a keen interest in providing holistic, long-term support and nurturing spaces for people with learning disabilities and complex needs.
- Will engage, inspire, and empower disabled people to have meaningful, joyful experiences, relationships, and agency in their lives.
- Be passionate about driving systemic change, with the voices of disabled people at the centre.
- Will bring their own areas of interest and expertise to the role, to lead the group, and help build on our varied and dynamic team.
We value diversity and warmly encourage applications from disabled and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and ethnically minoritised communities.
For more information and a recruitment pack please visit: our website , candidates will be required to send a CV , Supporting statement and upload complete and send the recruitment forms on out website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
To lead and manage a team of Community Energy Advisers, delivering high-quality energy support sessions in local communities. The role involves empowering individuals and families through workshops and one-to-one support, with a focus on assisting those facing challenges with their energy needs.
The Community Energy Team Leader will oversee the planning, delivery, and evaluation of these services, ensuring they provide practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term for 2 years, 35 hours per week.
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Based at Clockwise Offices, Linley House, Dickinson St, Manchester, M1 4LF.
The role will require travelling in the local area covering Manchester and also the West Midlands and there will be occasional travel to Scope's head office in London. The role also offers remote working around meetings and workshops.
The role
In this role you will be:
- Leading, managing, and engaging a team of Community Energy Advisers, providing them with support, guidance, and direction to ensure the effective delivery of energy advice and support services.
- Planning and overseeing the delivery of engaging and informative energy support workshops and one-to-one support sessions, tailoring content to meet the diverse needs of the community.
- Collaborating with local organisations, stakeholders, and community members to identify needs and enhance the reach and impact of energy advice services.
- Developing, distributing, and overseeing the creation of educational materials on energy saving, bill management, and renewable energy benefits.
- Ensuring the team maintains up-to-date knowledge of energy sector developments, including legislation, grants, and energy conservation best practices.
- Tracking, evaluating, and reporting on the impact of the team's activities, implementing strategies to improve outreach and support effectiveness.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wycliffe Supporter Care exists to connect with supporters in a relational and prayerful way, through: kind and professional communication, accurate and timely stewardship of their giving, and valuing them by thanking and celebrating the impact of their partnership.
As team leader you will manage the day-to-day running of the team, together finding ways to delight and uplift our supporters as they stand alongside Bible translators.
- Salary: £32,500 + benefits
- Location: Our office is at CMS House, Oxford OX4 6BZ
- Terms of appointment: Full-time (37.5 hours per week). Permanent
- Closing date: Monday 15 April at 9am
- Interview date: Thursday 25 April
Key responsibilities:
- Deliver consistently high levels of customer service/supporter care;
- Lead the team to achieve its potential;
- Oversee timely donation processing and accurate record keeping;
- Maximise use of the telephone.
Benefits include:
- 33 days’ annual leave, including bank holidays
- A tax-efficient (salary sacrifice) contributory pension scheme
- Non-contributory life assurance scheme for all staff
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Monthly social lunches arranged
- Fully paid-for professional development opportunities.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
The client requests no contact from agencies or media sales.