Team Manager Jobs

We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.

This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income. 

If a role as the driving force behind our membership services interests you, we welcome your application!

What you’ll do:

• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention. 

• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.

• Monitor and report on monthly membership growth and make recommendations for action as to Director.

• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.

• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.

• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.

• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members

What you’ll need:

• Knowledge of membership systems and procedures

• General knowledge of or interest in the health sector and issues in healthcare and public policy

• Experience of working in a membership organisation

• Experience of using and developing a client relationship management (CRM) database

• Experience of delivering and embedding exceptional customer service

• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team

• Effective oral and written communication skills

• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Locality Manager - Registered Manager - Oxford - £44,480.91

• Are you a highly motivated and experienced care professional looking to take your next step with a leading not-for-profit provider in the UK?
• Do you want to join an organisation built on innovation, with a 20-year track record of progressing professional careers and making a positive difference to people’s lives?
• Do you share our values and always places the people we support at the centre of your practice?

We are looking for a new Locality Manager to join our team, reporting into the Operations Director for the Oxford area, taking the responsibility for the day to day running of our supported living homes.

You will be managing homes in Bicester and Wallingford, leading a team of 45 support workers who enable 13 people, with learning disabilities, autism and physical disabilities, to thrive.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

About the role

• Ensure person-centred care plans and health action plans are regularly reviewed and implemented
• Ensure the health and wellbeing of the people we support, in line with CQC/CSSIW Guidelines and Dimensions' policies
• Deliver effective risk assessments and emergency plans to ensure the people we support are safe
• Make sure your staff team are appropriately trained and motivated to provide high quality support
• Ensure the service meets all organisational and statutory requirements and complies with Care Quality Commission Guidelines and our own standards, policies and procedures
• Make sure complaints are dealt with in line with our policies

About you

Most importantly, you want to make a difference to the lives of people with learning disabilities or autism. To do that, you’ll have:

• Knowledge and understanding of CQC regulations 
• Experience of managing a team, setting objectives and ensuring goals are met 
• Experience in delivery of services in compliance with contracts 
• Experience of managing supported living services or similar - and be familiar with performance management processes
• Completed, or be willing to undertake, Management Development training

Beyond those qualities, you’ll also be:

• An excellent communicator, looking to mentor and motivate your team to provide person-centred support
• Able to prioritise your workload, delegate tasks and meet deadlines
• Focused on the needs of internal and external customers, from the people we support, right through to your team and other members of the organisation

Your rewards

In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including: 

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Team: Retail

Location: Bishopston, Bristol

Work pattern: 37.5 hours on a rota basis (to include weekends)

Salary: Up to £24,648 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Shop Manager:

• To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity
• To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework
• To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Previous experience of line managing a team and building a culture to achieve a collective goal
• Experience and/or understanding of working to sales targets and budgets
• Excellent organisational skills including the ability to meet deadlines
• Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Meet Area Manager at shop location for 2nd stage interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

You’ll have a passion for organising and a flexible approach. You will help ensure that meetings and events take place in suitable venues, at convenient times, and are accurately minuted. You’ll liaise with the external premises facilities team as and when necessary to ensure the smooth and safe running of the office environment. You’ll also act as the main point of contact for external contractors such as our phone/ internet providers. 

You’ll support the CEO with diary management and help us ensure Board meetings, volunteer events, and staff meetings/activities take place throughout the year. Our Board meet six times a year on a Tuesday evening, so you’ll need to be available for those.

We have an exciting opportunity for you to join our management team at our award-winning charity, as our North Yorkshire Home from Hospital Manager

Our Home from Hospital service helps people to be more confident and comfortable when returning home from hospital by rebuilding confidence and independence and preventing hospital re-admissions.

It also supports the hospitals to achieve safe and timely hospital discharges and positively contributes to patient flow and a smooth transition home for our clients.

The position we have on offer is to manage our Home from Hospital Co-ordinators working across North Yorkshire.

This is a full-time role – 37 hours per week.

Based in either our Skipton or Harrogate office with travel to hospitals across |North Yorkshire

Salary is £32,076 – £34,684

You will be self- motivated and driven, along with experience of working across organisational boundaries and in multi-disciplinary teams, within hospital environments.

You will be able to influence referral partners, promote and develop the service so it reaches its full potential, across a diverse geographical area.

You will have at least 3 years management experience, with the ability to effectively manage high performing geographically dispersed teams.

For an informal chat about this role please contact Julie Duerden at Carers' Resource.

The closing date for applications is noon on Monday 13th January 2025.

Interviews will be held on Friday 17th January 2025 in our Skipton office.

The Role

This is a great time to join GamCare as we are growing and developing the reach of our services.

To support this growth, we’re recruiting a Team Leader for our East Midlands regional service, supporting people affected by gambling. This is a brilliant opportunity for someone who is passionate about leading and supporting staff, enjoys both operational planning and delivering services and developing and innovating to ensure continuous improvement and learning.

Working as part of a dynamic team, you will be responsible for assisting the delivery of an effective and responsive service across the East Midlands region, supporting people who are impacted by gambling.

You will assist with the day-to-day activities of the service, and contribute to performance improvements, development of partnerships, engagement activity and business growth. The role also involves performance monitoring and reporting, as well as assisting with delivery against contractual and financial requirements.

Key Responsibilities

• Provide day-to-day support to a team of Gambling Support Practitioners to ensure safe and effective interventions in support of those affected by gambling harms
• Manage practitioners for their performance improvement and professional development
• Assist the Service Manager with strategic decision making based on an operational understanding of service development needs
• Use service data to monitor, improve and develop the service
• Collaborate with internal and external stakeholders to enhance and improve service delivery, increasing the access of support to those disproportionately affected by gambling but underrepresented in engaged support
• Support and develop Lived Experience involvement in service delivery and development

About You

With strong leadership and people management skills, you will be someone who takes pride in being a compassionate leader who supports individuals in their professional development and manages high standards in the performance and quality of the service provided.

You will have a keen determination to grow, develop and continually improve the service for those in need of our support, bringing the team with you to harness the collective strengths and talents of individuals.

Using your excellent communication skills to build and maintain relationships, you will seek opportunities to grow and develop the reach and impact of the service across a wide range of external stakeholders and communities across the East Midlands. 

Please note this role is subject to a DBS check

About Us

GamCare is the leading provider of support, information, and resources for people affected by gambling harm. Established to reduce the impact of gambling-related issues, we offer confidential helplines, live chats, and counselling services tailored to individual needs. Our teams also work with businesses and communities to foster a culture of responsibility through education and training. At GamCare, we are committed to helping people regain control, make informed choices, and access the resources they may need.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2% 
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support 

For further details and to apply please click the apply button.

Closing date for applications: 3rd January 2025.

Interviews will take place online via video conference – W/B 13th January 2025.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

Gamcare is an equal opportunities employer and don’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Job Title: Team Manager (Young People's Supported Accommodation)

Contract: Full-time, Ongoing

Hours: Monday to Friday, 9 AM - 5 PM (with some flexibility)

Travel: Travel expenses covered; car driver required

About the Role

We are seeking an experienced Team Manager to provide vital support in the day-to-day operation of our supported accommodation projects for young people aged 16-24. This role will involve overseeing services at two key locations, ensuring effective and responsive management. You'll play a crucial part in maintaining a safe and supportive environment for our service users while leading and motivating staff.

Key Responsibilities

• Site Management:
  • Oversee a supported accommodation project in Hertfordshire for young people, providing both hostel accommodation and outreach services
  • Manage a second supported housing project in Slough, serving up to 15 young people, with similar facilities and outreach support
  • Ensure consistent and visible leadership across both sites, ensuring a safe, supportive, and stable environment for young people, including young mothers
• Service Delivery:
  • Provide day-to-day management to ensure the effective delivery of support services.
  • Promote a positive and inclusive environment, encouraging young people to thrive while ensuring their safety and well-being
  • Respond to emerging risks and issues, using your leadership to mitigate challenges and provide guidance to both staff and residents

What We Are Looking For

• Experience: Previous experience in managing supported housing or accommodation services for young people, ideally with leadership responsibilities
• Skills: Strong leadership, communication, and decision-making skills. Ability to engage with young people from diverse backgrounds and provide both managerial oversight and support

Other Requirements:

• A proactive, hands-on approach to managing multiple locations
• Ability to handle challenging situations with professionalism and empathy
• Car driver with the ability to travel between sites as needed

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Role: Team Manager
Salary: £15.77 per hour
Hours: Part time 25 hours per week - Permanent
Location: Totnes
Welcome Bonus: £250 for new starters in Devon (T&Cs apply)

Join United Response as a Team Manager

We’re looking for an experienced, passionate Team Manager to support our services in Totnes! As a Team Manager, you’ll work with a dedicated team, supporting adults with learning disabilities and autism in leading fulfilling, independent lives.

About the Role

As a Team Manager, you’ll collaborate closely with the Service Manager, overseeing daily operations and supporting the people we serve across our Devon services. This dynamic role offers a blend of direct support and behind-the-scenes management, providing both personal and professional fulfilment.

Your key responsibilities will include:

• Leadership & Guidance: Provide support and guidance across services, enhancing quality and person-centred care.
• Staff Development: Conduct supervision meetings, support team cohesion, and facilitate growth through regular team meetings.
• Person-Centred Support: Ensure support plans are up-to-date and support individuals in building community connections and achieving personal goals.
• App-Based Management: Utilize Nourish, our digital care and support app (training provided), to maintain efficient service documentation.

What You Need

To excel as a Team Manager, you’ll bring:

• A full UK driving license for travel between services.
• Extensive social care experience with individuals with learning disabilities and autism.
• Supervisory experience with skills in team motivation and staff development.
• An NVQ Level 3 in Health & Social Care (or the willingness to work toward it).
• Strong organizational skills, compassion, resilience, and an ability to inspire others.

Benefits & Rewards

At United Response, we recognize and reward dedication with a comprehensive package:

• Annual Leave: 20 days plus 8 bank holidays, with increases based on service.
• Pension Contributions and access to health, physiotherapy, and counselling services.
• Training Opportunities: Fully funded, nationally recognized qualifications.
• Perks and Discounts: Travel-to-work scheme and access to 3,500 retailer discounts via our online shopping platform.

This role requires flexibility for evening, weekend, and holiday shifts. The successful candidate will need to pass a DBS check, fully covered by United Response.

Ready to Make a Difference?

United Response is an equal opportunity employer and a Disability Confident Leader, supporting applicants with disabilities and guaranteeing interviews for those meeting minimum criteria. 

Embark on a rewarding career with United Response—apply today!

ID: 1274

Job title: Locality Team Manager, Cotswolds and Stroud Children and Family Centres, Gloucestershire

Salary:  Grade 4 Point 29 – 33: £36,842 - £41,106 FTE per annum

Location: One of the three sites across Cotswolds and Stroud (Dursley, Stonehouse and Cirencester)

Hours: 37 hours per week (full time)

Contract type: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The post holder will share and embrace the vision of ‘developing an innovative Gloucestershire Family Hub model which puts the well-being of all families, children, and young people at the heart of its work and leads to systemic and transformative change for individuals and the community’.

Main Responsibilities:

· To provide direct line management and leadership to a staff team in the locality, including performance management, reflective practice supervision and robust monitoring of service provision.

· To oversee and support the planning, delivery and coordination of Children’s and Family Centre’s Support Services. Involve stakeholders and all staff as far as it is possible in decision-making processes.

· Support the Operational Manager in all aspects of delivery, including the development of

new workstreams and transformational change of the provision and manage strategic relationships with key stakeholders.

Main Requirements (for details check the job description and person specification):

· To lead and support safe, reliable, high-quality family support service across the district and integrate with existing provisions to ensure that services are not duplicated and multiagency working is upheld. To ensure communication is established with other services to establish a culture of mutual trust and respect.

· Prioritise referrals, manage work allocations and ensure effective deployment of the workers to ensure service users receive a timely and effective service.

· Ensure all appropriate staff development and core training requirements are fulfilled in the team and contribute to wider training plans for the locality. Foster a culture of continuous development including best practice sharing across teams and districts, involvement in Community of Practice etc. 

• Respond appropriately to any safeguarding concerns, demonstrating an understanding of, and always complying with Family Action’s and Gloucestershire procedures for promoting and safeguarding the welfare of children and vulnerable adults. To ensure compliance with relevant local and national legislation. Act as a safeguarding Lead for the locality.
• To have an overview of the support needs of all families across the locality and Gloucestershire as a whole, and knowledge of how these are being met in order to influence the direction of service planning.

· Experience relevant for your effectiveness in the role might be from various sectors: health, education, social care, youth work. The list is not exclusive and if you are passionate about supporting families, we would still like to hear from you.

· Benefits:

- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata for part time staff).

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert 

· Closing Date : Monday 16th December 2024 at 11:59pm

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Rachel Sanders (full email address located on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

You have an excellent understanding of mental health issues, substantial experience of working in a housing and social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Team Manager.

Princess Court is a 24-hour Mental Health Supported Housing Service that provides a person-centred holistic approach to promote the recovery of the people who live here and help them regain their independence. The individuals entering the service have high-level support and care needs that can include serious mental illness and/or a history of substance misuse.

Our role is to support them, identify and meet their diverse needs and help them on their personalised recovery journey.

This challenging front line role comes with responsibility for the day-to-day management of the service, contracts, staff and building maintenance. As well as ensuring the very best delivery and offering direct employment support to Service Users, you’ll be responsible for promoting the service and managing all referrals. Line managing and provide supervision to front-line staff, providing individual and group support sessions to Service Users, ensuring data entry to MI & reporting systems is accurate and timely, and taking responsibility for the service budget – these are just some aspects of this varied and vital leadership role.

To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individual with complex needs and experience of carrying out investigations and writing reports and recommendations and managing a budget. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner. A flexible attitude to working hours are essential attributes too, as is tact and diplomacy and a firm but inclusive management style and open and encouraging demeanour.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Job Opportunity: Team Manager (Full-Time)

Service - Learning Disabilities

Working Hours - Monday - Friday 9.00am - 5.00pm

We are currently seeking a dedicated Team Manager to join a Learning Disabilities service! This is a full-time, on-site role based Monday to Friday, 9:00 AM to 5:00 PM. The role involves managing a team of support workers and ensuring the smooth operation of a vital service.

Key Responsibilities:

• 1-to-1 Sessions: Work directly with Support Workers to provide guidance and support
• Rota Management: Organise and oversee the staff rota to ensure proper coverage
• Medications & Support Plans: Monitor medication schedules and review support plans, ensuring they are signed off by the Operations Manager
• Car Driver Required: On-site parking is available, and you'll need to be a driver to attend appointments

About the Service:

• Service Users: Provide care for individuals with learning disabilities
• Care Needs: The individuals have medium to high care needs, with some requiring 1-1 support due to high needs
• Commissioned by Local Authority: The service is fully supported and commissioned by the local authority

Additional Information:

• Location: On-site position with available parking
• Temporary to permanent option is available

If you're passionate about supporting individuals with learning disabilities and have the experience to manage staff and operations effectively, we'd love to hear from you!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

If you offer experience of managing services and are passionate about supporting vulnerable people, this is an exciting opportunity to play a key role shaping the future of online support services for people affected by gambling across the UK.

About GamCare

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The role

Working as part of GamCare's remote services team, you will be responsible for overseeing the delivery of our online support platforms and services, which currently include an online peer support community, chatrooms, forums, email, online appointments, and a range of self-guided support tools. 

You will play a crucial role enhancing the experience for our online service users and ensuring the smooth operation of our services, leading a team of staff and volunteers to ensure our services are delivered to a high standard, and that safeguarding practices are consistently prioritised.

We have already made significant developments in expanding our online support services, but with our ambitious aim to further enhance our offer, you will have the opportunity to guide your team through these enhancements and changes.

About You 

You will need a professional qualification (NVQ Level 5 or above) in Psychology, Addictions, Social Work, Nursing, Health & Social Care, Public Health, Leadership/Management OR experience of managing services that work with vulnerable cohorts, such as Gambling, Mental Health, Substance Misuse, Criminal Justice, Domestic Abuse/Safeguarding, and Homelessness/Housing.

You will have a thorough understanding of digital support services and online platforms and have the technical knowledge required to enhance and build platforms and support services delivered remotely. 

You will be an experienced manager with the ability to lead, develop and support a growing online services team of staff and volunteers. You will have experience of supporting vulnerable cohorts through remote services and online platforms and have the skills to performance manage these services and teams to meet KPIs but also to ensure services are effective, responsive, safe, caring and well led services.

You will also be a strong change leader, guiding your team through service developments and ensuring they are equipped to adapt to new ways of working, while fostering a positive and supportive environment.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee assistance programme – 24-hour support

For further details and to apply please click the apply button. 

Closing date for applications: 20 December 2024.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. 

24/7 service – Team Leader will mostly work from Monday to Friday, with occasional weekend work (Typically once per month)

Our Sidmouth services provide housing-related support for people with high support needs. The purpose of the service is to enable people placed out of area to return to Devon. The service aims to support people in gaining the skills they need to live independently.

As a Team Leader your Key Duties and Responsibilities will be:

Work Allocation and Monitoring: Assign tasks and responsibilities within the team. Ensure that team members are meeting service objectives, while also planning and prioritising key tasks.

Resource Management: Ensure adequate staffing levels to meet service outcomes.

Role Modelling and Practice Guidance: Lead by example, demonstrating professional values and behaviours. Provide expertise and guidance to the team on issues related to best practices.

Team Support and Development: Coach and mentor team members through individual and group supervision. Support team members' professional development within budgetary constraints.

Recruitment and Induction: Assist with hiring new staff and volunteers. Lead their induction and onboarding into the service.

Communication and Information Sharing: Ensure team members are informed about organisational updates and service developments.

Quality Improvement: Work collaboratively with the team to improve service quality and seek innovative approaches.

Administrative Responsibilities: Oversee administrative tasks, data collection, and reporting requirements. Ensure the quality and accuracy of data and information (RIS/RIVO systems, if applicable).

Essential Skills and Experience Required:

This role demands strong leadership skills, particularly in managing a team within a care or mental health context. It requires a blend of practical experience, a deep understanding of recovery, and an ability to maintain high standards of care and service delivery.

• Experience in Mental Health or Social Care: Direct experience supporting individuals with mental health issues or working in a social care environment in a paid or voluntary role.
• Recovery Principles: A solid understanding of recovery principles and integrating them into daily practice.
• Assessment and Planning: Proficient in assessing individual needs and risks. Able to create, implement, and review personalised support and risk management plans.

Caring for our people. 

We offer a wide range of support. Some of our benefits include: 

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The purpose of this role is to provide expertise in events management, to project manage the 39th WAGGGS World Conference and to support regional teams in the delivery of five Regional Conferences.

Key Responsibilities:

39th World Conference

• Responsible for overall project management of the in-person 39th WAGGGS World Conference in 2026, ensuring that the event fulfils the objectives and is delivered on time and within budget.

• Coordinate the relationship with the host Member Organisation, the Girl Guides Association of Cambodia. Ensure communication is smooth and that WAGGGS’ input to the event is provided within agreed timelines.

• Develop and oversee the implementation of a Memorandum of Understanding with the host Member Organisation.

• Management of the World Conference budget.

• Build and manage relationships with WAGGGS staff, volunteers, partners and Member Organisations, including working closely with volunteers involved in the delivery of the Conference.

• Coordinate the World Conference programme in collaboration with the World Board, WAGGGS staff and volunteers.

• Responsible for developing and monitoring the risk assessment and contingency plan for the World Conference, including ensuring appropriate Safeguarding processes and procedures are in place.

• Support with the recruitment and induction of the Conference Planning team and other volunteer groups.

• Coordinate the evaluation and reporting for the World Conference.

• Monitor the work of the Events Coordinators and Youth Event Lead.

• Establish and deliver regular reporting to the necessary stakeholders, including monthly updates to the World Board and Senior Management Team.

Regional Conferences

• Working closely with the respective Regional Manager, support the coordination and delivery of the five Regional Conferences taking place during July and August 2025.

• Take the lead on the logistics for the online governance elements of the Regional Conferences.

• Provide advice and support to the Europe Events Manager and Asia Pacific Events Coordinator in the Membership and Regional Support Team.

General

• Line-management of the Events Coordinators and Youth Event Lead.

• Manage the contract with the Event Management platform provider, ensuring it is fit for purpose and used for appropriate events within WAGGGS.

• Development of events management resources and templates that can be used to support the delivery of other events within WAGGGS, including risk assessment, budget management and other templates