Team manager jobs in london

This role presents a unique and exciting opportunity to support the Finance & HR Director in overseeing Richmond Foundation’s diverse property portfolio, which includes both commercial and residential properties.
The Property Officer will assist in the coordination and administration of property-related matters, contributing to the effective management and strategic development of the Foundation’s property.
The role will sit in a small dynamic team with the opportunity to be involved in cross charity projects.

About the Role

We have an exciting opportunity for an Individual Giving Officer (Acquisition) to join our collaborative Individual Giving team.

As an Individual Giving Officer, you’ll lead the delivery of multi-channel campaigns designed to recruit new supporters and the ongoing supporter stewardship of these new donors. You’ll manage acquisition activity across products including cash giving, lottery, and regular giving, ensuring campaigns are delivered on time, within budget, and meet performance targets.

You’ll be responsible for the creative development of campaign assets, day-to-day agency collaboration, and the ongoing optimisation of supporter stewardship communications. From planning and reporting to evaluating impact, you’ll play a key role in shaping how we acquire new donors and retain our supporters.

About You

You’re confident in managing campaigns with track record of delivering successful multi-channel fundraising campaigns that drive supporter growth. You bring excellent project and budget management skills, analytical thinking, strong reporting and evaluation capabilities and think supporter-first.

You’re experienced in working across channels including email, social media, telephone fundraising and print, and you know how to use insight to shape compelling supporter journeys. You’re a collaborative team member, able to manage internal stakeholders and external suppliers with ease, and you thrive in an environment where attention to detail and strategic focus are key.

About the Team

You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful and engaging experiences that inspire long-term support.

We work closely with colleagues across the organisation and with external agencies to deliver campaigns that make a real impact. You’ll be supported by a team that values innovation, shares learnings, and celebrates success—while always keeping our supporters at the heart of what we do.

Please see the Job Description below for more detail about this exciting role.

The detail

• Hours: 35 hours per week
• Contract: 12 months fixed-term contract
• Closing Date: 26th October 2025 

Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.

Are you looking to launch your career in events and administration? Do you want to work for a values-driven organisation and make a difference in the world?

We are seeking an enthusiastic and proactive individual to join our team as Alumni & Events Administrator. This is an exciting opportunity to work alongside experienced events professionals at the heart of an influential charity dedicated to developing leaders across the public, for-profit, and not-for-profit sectors.

In this role, you will engage directly with alumni (many of whom hold significant national or international positions), ensure our digital records are accurate and up-to-date, and play a key part in organising logistics for our events, both online and in person at Windsor Castle and Cumberland Lodge, Windsor Great Park.

This is the perfect chance to develop your organisational and communication skills, gain hands-on experience running events in prestigious settings, and become part of a friendly, supportive team.

If you have a keen eye for detail, a can-do attitude, and strong digital skills – and if this role excites you - we would love to hear from you.

Details:

Salary: £32,500 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.  Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone to come into the office at least one day a week. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.

Contractually this role is London-based.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture
• Learning and development opportunities
• Enhanced carers and compassionate leave

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 9 am on Monday 13 October 2025

Interview dates: Thursday 16 October 2025 . Interviews will take place online over MS Teams.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

Are you an organised and proactive HR administrator who is developing along the CIPD career path and looking to make a difference in a national charity? Join Hospice UK’s small and collaborative People and Culture team, where you’ll play a vital and supportive role in delivering excellent service to colleagues and new starters.

As the People and Culture Officer, you will take the lead on administrative responsibilities and ensure the smooth day-to-day running of our people processes. Working closely with the People and Culture Manager, you will help deliver excellent customer service to colleagues and external contacts, and ensure that every new starter receives a receives a fantastic welcome to the charity.

In this role you’ll:

• Be the first point of contact for all candidates and new employees
• Coordinate recruitment administration
• Manage the onboarding and induction process across the organisation
• Respond to HR queries, escalating to the People and Culture Manager when appropriate
• Support employment lifecycle activity with the People and Culture Manager
• Maintain accurate and up-to-date colleague records and HR database entries

As the People and Culture Officer, you will have experience working in an administrative role, handling confidential information and managing multiple HR tasks at once. You’ll have delivered tasks to deadlines, possess knowledge of the recruitment and onboarding cycle, and demonstrate great interpersonal and listening skills. Strong organisational, time management, and communication abilities, along with attention to detail, are essential. You should also be able to handle sensitive situations with tact and confidentiality, and work collaboratively in line with our values.

If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Roneeta (her contact details are available on our website)

You’ll find lots more information in the Candidate Information Pack (available on our website to download).

How to Apply 

To apply for this role, please send us the following documents by 9am on Monday 13 October 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 9am on Monday 13 October 2025.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

Fundraising Manager – 17.5 to 21 hours per week 

Age UK Camden is seeking to recruit a dedicated Fundraising Manager to this vital role. 

Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services.  We are looking for a results-driven Fundraising Manager who will be responsible for the fundraising, income generation and marketing/communications functions within Age UK Camden (AUC). The post holder will report to the CEO and work in close liaison with the Senior Management Team and the external bid writing consultant to support the charity to expand our income streams and help us build a strong external profile. 

The successful candidate will: 

• Design and implement a comprehensive fundraising and income generation strategy that supports AUC’s Business Plan and maximizes both unrestricted and restricted funding. 

• Develop and deliver an ongoing marketing and communications strategy to support. AUC’s strategic aims and increase our visibility and engagement. 

• Establish and nurture innovative funding streams to support long-term growth. 

• Identify opportunities to generate new income and establish sustainable new income streams. 

• Support the delivery of a comprehensive programme of community engagement with stakeholders from across the communities that we serve. 

• Lead and manage specific strategic projects as required, ensuring timely delivery and alignment with organizational goals. 

Salary:  P02 SCP30-33 Starting at £40,104.80 pa for a 35 hour week (FTE) 

Which for a 21 hour week is £24,062.88 pa and for 17.5 hours is £20,052.40 pa  

Hours: 17.5 to 21

Contract Type: Permanent 

Closing date:   Thursday 9th October 9am Interview dates: TBC 

To Apply:

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the equality and diversity monitoring form and the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

5 billion people do not have access to safe, affordable surgical and anaesthesia care when needed. Can you help us address this neglected area of global health? 

Surgery and anaesthesia have a fundamental and growing impact on global health outcomes. Surgical intervention could address over 30% of the global burden of disease, and yet the poorest 33% of people receive just 3.5% of all surgery. Post-operative mortality rates 1,000 times higher than in some high-income countries can be found in parts of the world where surgery and anaesthesia have been neglected, and in some countries as many as 90% of anaesthetic departments do not have the equipment to provide a safe anaesthetic for a child. 

With 142 Member Societies made up of anaesthesiologists in 151 countries, the World Federation of Societies of Anaesthesiologists (WFSA) is uniquely placed to influence these inequalities and help ensure universal access to safe surgery and safe anaesthesia.

As Governance Manager you will be responsible for delivering a high quality, professional, and effective governance service across the Federation and associated entities. You will work closely with our CEO, Governance & Programmes Officer, Board and other volunteers and leaders as required to deliver a number of key governance activities. This includes virtual and in-person meetings of the WFSA Board, Council, and General Assembly.

You will contribute to the expanding governance functions of the Federation family, with a focus on streamlining processes, improving organisational efficiency, and enhancing leadership communication and collaboration. There may also be a degree of mentoring and support for some of our smaller Member Societies wishing to improve their own governance functions. 

The role necessitates building effective working relationships across WFSA, including with Board, Council and Committee members, as well as the Secretariat (what we call our staff team).

Hybrid working is offered with up to three days per week able to be worked remotely and two days spent in our small office in North London. The role will involve some international travel and evening/weekend hours at times. 

WFSA is registered as a legal entity (an association) in the Netherlands. Through this Dutch registration, WFSA also holds not-for-profit status with tax exemption in the USA (known as: 501(c)3 status). The Federation is headquartered in the United Kingdom. Since 2016, WFSA has also had a separate humanitarian arm, “WFSA (UK)”, which is registered as a charitable company in England & Wales. In early 2025, a further related association was set up in Switzerland; this focuses on world congress delivery and fundraising from a European market.

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

We are looking for an experienced and passionate Philanthropy Manager to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.

As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. Corporate Partnerships have launched several exciting partnerships across both charities and the portfolio and team continues to grow.

How you will make a difference

Are you an excellent relationship manager looking for a new and exciting challenge? We are looking for an ambitious individual, who is passionate about making a difference to the lives of people affected by mental illness to join our small, growing Philanthropy team.

Philanthropy is developing income stream for Rethink Mental Illness and Mental Health UK. This role will support the Interim Head Trusts and Philanthropy to lay the foundations for the future of high value giving for both charities, helping carve out relationships and ideas that form the basis of our transformational giving. It’s an exciting opportunity for an experienced relationship builder who is inspired by the prospect of building a high impact philanthropy programme.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Cure Parkinson's Research Engagement Manager is responsible for ensuring that the lived experience and perspective of people with Parkinson’s (PwP) is embedded across our research activities. The role includes managing our international Research Advocates Council and supporting public and patient involvement and engagement (PPIE) initiatives. This is an exciting time to join the team as we develop our PPIE strategy and build on our expert voice, helping to drive scientific discovery forward and bring us closer to a cure.

As our Research Engagement Manager you will have experience of supporting or leading PPIE in research, ideally in health or clinical trials, along with experience of working in a patient facing role, including with diverse and underrepresented communities.

The Talent Set are delighted to partner with Breast Cancer Now to find a Senior Philanthropy & Principal Gifts Manager. With a bold ambition to transform high-value income over the next five years, including the launch of a landmark £50 million Campaign, this is a pivotal time to join a talented High Value Partnerships & Campaigns team.
This role will lead the cultivation and stewardship of ultra-high and high-net-worth supporters, working alongside the Head of Philanthropy & Principal Gifts, the CEO, trustees and Campaign Board. The successful candidate will deliver best-in-class donor engagement, create tailored stewardship plans, and inspire new and existing supporters to make significant, long-term commitments.

What you’ll do

• Identify, cultivate and steward a portfolio of new ultra-high and high-net-worth prospects, building robust long-term relationships and securing multi-year six and seven figure gifts.
• Develop compelling proposals, cases for support and impact reports.
• Partner with senior leadership, trustees and the Campaign Board to maximise networks and influence.
• Shape donor engagement strategies and deliver high-impact experiences for principal supporters.
• Collaborate across departments to align donor interests with organisational priorities.

About you

• Proven success in major donor fundraising, with a track record of personally securing gifts at a 6-figure level.
• Strong strategic thinker, skilled in creating long-term donor engagement plans.
• Experience working with senior volunteers, fundraising boards or high-level committee to facilitate peer-to-peer approaches.
• Entrepreneurial, collaborative and motivated, with strong communication and relationship-building skills.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Closing Date: Monday 20th October
1st stage Interviews: Monday 3rd and Wednesday 5th November
2nd stage Interviews: Tuesday 11th November

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are a small hard working team who love what we do and want to work with somebody who brings new vision and energy to the organisation.

About the role

Reporting to the head of communications and partnerships, we are looking for a media manager to take care of all social media, press and PR.

The purpose of the role is to maximise the exposure the charity gets, build awareness of our cause, amplify fundraising and attract people to support us. The role requires exceptional organisation, communication and creativity.

Much of our work is in collaboration with partners so the role requires working with these organisations to harness their audiences and promote our events and fundraising products.

We’re looking for somebody who is passionate about working with us. It would suit somebody who has already firmly established their skills in a similar position and would value the opportunities and flexibility the role offers.

Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take the lead on developing our newly awarded supported living service based in the Harrow and Wembley area.

Based across two properties, you and your team will be supporting ten adults with moderate to severe learning disabilities, as well as additional mental and physical health needs.

You will play a pivotal ambassadorial role, continuing Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.

This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.

The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.

The Talent Set are delighted to partner with Breast Cancer Now to recruit for a fantastic Senior Insight & Experience Manager. With a bold ambition to transform high-value income over the next five years, including the launch of a landmark £50 million Campaign, they are investing in their high value intelligence and experience function to sit at the heart of their newly formed High Value Partnerships & Campaigns directorate.
The Senior Insight & Experience Manager is an exciting opportunity to shape a best-in-class high-value experience programme, unlocking transformational growth for the future.

What you’ll do:

• Lead the vision and strategy for how high-value prospects and partners experience the charity, embedding supporter insight at every stage.
• Develop compelling high-value propositions that translate our five-year strategy into attractive opportunities for donors, beyond the Campaign.
• Create and manage a portfolio of engaging cultivation and stewardship opportunities, working with events, brand and communications colleagues.
• Introduce a robust, sustainable recognition framework to ensure donors feel valued for the long-term.
• Work across teams to align restricted funding opportunities with the right donors and partners.
• Monitor and measure success through clear KPIs, reporting on effectiveness and ROI.
• Lead, inspire and develop the High Value Insight & Experience Executive, embedding a high-performance culture.

About you:

• Significant expertise across high-value fundraising, with a strong grasp of what makes an inspiring experience for donors and the tools fundraisers need to bring this to life.
• Experience developing cases for support and compelling supporter journeys, using insight to create opportunities that delight, engage and inspire.
• Skilled at bringing a charity’s work to life through experiential tools and events.
• Strong project management skills and the ability to manage multiple stakeholders, distilling complex insight into clear action.
• Experienced in creating, monitoring and delivering frameworks for success, including KPIs and reporting.
• Confident managing a demanding workload and adapting to multiple deadlines.
• Proven line-management experience with the ability to develop high-performing teams.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Closing Date: Tuesday 21st October
1st stage Interviews: Wednesday 5th November
2nd stage Interviews: Wednesday 12th November

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
 

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

The ideal candidate

To be considered for this role you should meet the following criteria:

• Deliver support to people experiencing homelessness and rough sleeping in the borough of Tower Hamlets.

• Conduct person-centred assessments with individuals who self-present at the service for support.

• Agree support plans with service users to move into accommodation and access specialist services that address the underlying causes of their homelessness.

• Make referrals into Tower Hamlets and Pan-London local authority housing options services, in line with the Homelessness Reduction Act.

• Work with partner agencies to provide joint support to service users where appropriate.

• Build relationships with housing providers and the private rented sector to expand the portfolio of affordable referral routes into accommodation.

• Demonstrate excellent communication skills and the ability to create positive working relationships with a wide range of people, including external services.

• Contribute to the development of the service, ensuring a solution-focused and strengths-based approach in all areas of work.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 23 October 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.