Team manager jobs in stockwell, greater london
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking a highly organised and detail-oriented Procurement Administrator to support the procurement function within Harris Federation. This role is essential in ensuring that all goods and services are sourced efficiently, cost-effectively, and in compliance with public sector procurement regulations and institutional policies.
You will play a key role in supporting the Procurement Team by ensuring timely delivery of resources and services, providing administrative support to the Team and having responsibility for procurement processes and policies.
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MAIN AREAS OF RESPONSIBILITY
Procurement processes and files
- To maintain and have responsibility for the Procurement Team’s eFiling system/SharePoint folders.
- Responsibility for overseeing the registration of new suppliers onto the Procurement Team’s e-tendering portal.
- To issue, collate and consolidate information requests from stakeholders at various levels.
- Requisition and reconciliation of purchase orders with invoices and liaise with the finance team to ensure timely and accurate payments.
- To manage low level categories where appropriate.
- Support the preparation of monthly, quarterly, and annual procurement reports and spend analysis for the Procurement Team and Senior Leadership.
Administration and diary management
- To provide administrative support to the Procurement Team; team calendar management, scanning, shredding, downloading and filing documents.
- To arrange and co-ordinate supplier presentations; organizing meetings rooms, receiving guests, taking meeting notes etc.
- To deal with day-to-day enquiries from internal and external stakeholders in a professional and timely manner.
- Assist academies with their requests relating to the scheme of delegation, approval thresholds, purchase requests, conducting benchmarking exercises and in some instances obtaining competitive quotes via our frameworks or recommended suppliers to ensure best value.
- Maintain a procurement calendar to manage contract renewals, tender deadlines, and key procurement events.
- Coordinate supplier meetings and performance review meetings with suppliers.
- Maintain and have responsibility for procurement mailboxes.
- To maintain Procurement’s intranet pages.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- A high level of computer literacy with practical knowledge and application of all Microsoft Office applications.
- English and Maths GCSEs at Grade C or above.
- A-Level / BTEC / HND or equivalent/similar with demonstrable experience of an office environment.
- General commercial awareness
- Experience in a procurement or administrative role
- Experience working with SharePoint
- Ability to analyse data and generate reports.
- Experience working with purchase orders, suppliers, and financial systems.
- Excellent organisational and time-management skills.
- Excellent attention to detail and accuracy.
- An effective communicator, verbally and in writing with excellent numerical skills.
- Excellent listening and communication skills
- Excellent telephone manner and presentation of professional image.
- Ability to work as part of a team
- Ability to work under pressure and ensure deadlines are met.
- Ability to organise and prioritise workload and work on own initiative .
- Commitment to delivering excellent level of professional customer service.
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Homeless Link are seeking a Head of Fundraising to develop our fundraising strategy and support us to achieve our goals by securing sustainable funding.
Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our mission is to develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless or vulnerably housed. The Head of Fundraising will play a crucial role in helping us to achieve that mission and ensure that we have the resources available to make the biggest impact on behalf of our members.
With budgets and funding opportunities being squeezed in both the public and charitable sectors, the competition for organisations to remain able to develop and positively support vulnerable people experiencing homelessness is getting harder and harder. This is a great opportunity for someone who loves a challenge and is motivated to make a real and lasting difference.
We need someone who shares our values of having Ambition, Boldness, Curiosity, Diversity and Empowerment to drive forward our fundraising strategy and ensure that as a membership body we are at the forefront of ensuring valuable resources continue to strengthen and develop the sector.
We are actively seeking to increase diversity within our organisation, and would welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For full details of the role and how to apply visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a thoughtful, relational and data savvy Individual Giving and Philanthropy Lead to strengthen and grow our community of supporters. This is an exciting opportunity for a fundraiser who wants to take ownership of a key income stream, shape strategy and bring creativity and care to supporter relationships.
This is a hands-on and strategic role that blends relationship building, storytelling, data management and fundraising techniques. You’ll work closely with the CEO, trustees, the corporate partnerships lead and our communications lead to develop a supporter care programme that reflects our values, grows engagement and ultimately increases income. You will also begin to develop our major donor strategy, with support from senior leaders and existing networks. Due to funding for this post, you will split your time between raising funds for Pecan’s Southwark Foodbank, as well as Pecan’s other programmes and community services, and you will liaise closely with colleagues across both these areas.
You will need to be confident in working independently, but you will be backed by a supportive and engaged senior team who understand the importance of fundraising and want you to succeed.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
Working with the CEO, trustees corporate partnerships and communications team, your main responsibilities will be:
- Individual Giving and Donors: develop, manage, monitor and improve the individual giving fundraising portfolio - with the initial aim of generating in excess of £250,000 per annum from individual giving.
- Relationships with local churches and their congregations: work with the trustees and senior leadership team to deepen our relationships with out (cross denominational) member churches and to build links with additional churches in and near the area and local umbrella Christian organisations.
- Relationships with local institutions: work with other local institutions such as schools and business to find individual donors who will financially support Pecan's work. .
- Fundraising Appeals: coordinate fundraising appeals including the Pecan and Foodbank Christmas fundraising campaign, Big Give Campaigns, and other appeals across all income and media streams.
- Fundraising Systems and Processes: Oversee our fundraising systems and processes using our new CRM (Beacon) to ensure data is accurate, GDPR compliant, segmented and usable for effective analysis, reporting and engagement.
Key Requirements (specific skills, qualifications required):
- Proven experience in individual giving fundraising, including appeals and donor journeys.
- Experience managing and stewarding a portfolio of regular and one-off donors.
- Experience of using and maintaing a fundraising CRM (e.g. Beacon, Raiser's Edge, Donorfy, Salesforce), including data segmentation and analysis.
- Experience writing compelling donor communications (letters, emails, thankyous, updates).
Desirable knowledge/expertise
- Exposure to, or experience with, major donor fundraising (e.g. researching prospects, supporting cultivation or stewardship).
- Understanding of Pecan's values and how they shape organisational culture.
- Knowledge of Peckham and the London Borough of Southwark.
- Member of the Chartered Institute of Fundraising or similar professional body.
Please read the Job Description for more information.
Closing Date: Monday 16th June 2025, 9am
Interview Date: Week commencing Monday 23rd June 2025, Details TBC
Start Date: ASAP
To apply please submit your CV and a short Cover Letter (maximum 4 pages) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our careers email address.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chartered College of Teaching is currently working on a number of exciting projects, and is looking for an EdTech Evidence Lead who will play a key role in the success of these projects. By joining our team as EdTech Evidence Lead, you’ll be helping us to support educators and EdTech companies to strengthen their use of evidence and build understanding around the effectiveness of EdTech products in schools and colleges.
The role will run until March 2026 in the first instance, with potential for extension.
Job Title: EdTech Evidence Lead
Salary: circa £40,000 per annum dependent on experience
Contract: Fixed term until March 2026 with possibility of extension. Open to full-time/part time/freelance. A full working week is 35 hours and we offer flexible working options. We are open to full time or part time candidates.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack.
Based: Home based or office based, with hybrid-working options.
Start date: ASAP
Deadline: We will be reviewing applications and interviewing on a rolling basis so we will interview as soon as a suitable candidate is identified. Interviews will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter and indicate your preference of area / specialism in your cover letter.
We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
The EdTech Evidence Lead will play a key role in delivering one of our key projects, focusing on EdTech Evidence. Drawing on their experience and knowledge of EdTech, they will support EdTech companies and educators to build understanding about gathering and evaluating evidence for different EdTech products. They will develop guidance and materials to facilitate this, and work with internal colleagues and external stakeholders to develop resources, systems and processes that aim to promote and recognise ‘high-quality’ evidence around EdTech.
Main responsibilities include:
- Developing tools and resources to support individuals and organisations to engage with, and in, gathering and evaluating evidence around EdTech
- Developing guidance and training which helps EdTech companies plan and carry out evidence-gathering activities for their products and prepares them to submit evidence for formal review
- Contributing to the development and delivery of processes and systems for formally reviewing EdTech evidence
- Build relationships with EdTech companies and other key stakeholders to understand their use of evidence relating to EdTech and engage them with the project
- Liaising with a range of stakeholders to promote the use of EdTech evidence and seek input into the design and development of key project deliverables
- Representing the project externally to promote engagement with both the project, and with EdTech evidence generally
- Leading on the delivery of key project deliverables and monitoring progress towards these.
Additionally:
- Attending and participate in CPD learning activities and training to maintain and develop your knowledge and skills
- Arranging and participate in meetings, as required
- Performing other activities as and when required in order to fulfil the purpose and requirements of the role.
About You
We’re looking for someone who is motivated by our mission and truly passionate about supporting the education and EdTech sectors.
The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. However, you do not need to have expertise in all areas; let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply.
Essential knowledge and experience
- Knowledge and understanding of the EdTech sector and marketplace
- Knowledge and understanding of research relating to education technology and approaches to evaluating its effectiveness and impact
Desirable knowledge and experience
- Degree/Postgraduate qualification in a relevant field
- A good understanding of the English school system including an understanding of evidence-informed practice and digital pedagogy
- Knowledge of designing or writing guidance or training materials
- Knowledge and/or experience of accreditation/ certification/evaluation of individuals, organisations or products
You will also demonstrate:
- strong verbal and written communication skills
- highly effective organisational skills, with ability to manage a demanding and varied workload
- confident user of technology including e.g. Microsoft suite or Google suite
- a willingness to develop your skills further and engage actively in CPD activities
- commitment to equality and diversity, which you demonstrate in your work and daily interactions with colleagues, members and other stakeholders.
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please let us know.
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Go to our website for the full application pack
Our mission is to empower a knowledgeable and respected teaching profession.


The client requests no contact from agencies or media sales.
The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.
Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.
The client requests no contact from agencies or media sales.
Warm Welcome Campaign Operations Director
Location: Fully remote with flexible working arrangements
Salary: £45,000 to £50,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Friday 27th June 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: W/C Monday 14th July 2025
Start Date: ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at leading and developing complex multi-stakeholder projects, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support ongoing growth and development of the Warm Welcome Campaign, we are looking for a Campaign Operations Director to be responsible for the effective and efficient running of the Campaign and to lead on the delivery of our ambitious 5-year strategy. The role will sit within Warm Welcome’s Senior Leadership Team which also includes the Campaign Director, Director of Communications, and Development Director, and will report directly to the Campaign Director (David Barclay).
The purpose of the Warm Welcome Senior Leadership Team is to:
● Own and develop the Warm Welcome strategy, ensuring sustainability and delivery
● Lead, direct, engage and inspire the Warm Welcome team, setting the tone and culture
● Be accountable for significant decisions, challenges and risks.
We’re looking for someone who thrives on fast-paced and varied work, organisational growth and development and has demonstrable experience of making things happen. The ideal candidate will be highly organised and solutions-oriented, while also bringing a creative, innovative and forward-thinking approach.
At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
Responsibilities
The role will be responsible for:
● Ensuring that our 5-year strategy is delivered on time and to budget
● Developing our internal processes and systems during a period of growth
● Managing the Warm Welcome financial management, including internal budgeting, financial reporting, and the development of budgets for funding applications
● Overseeing the Warm Welcome team growth and performance
● Overseeing the teams working on our partnerships and research programmes
● Supporting the delivery of other Warm Welcome efforts, as appropriate.
Person specification
Strategy Delivery
● Experience of delivering against multi-year strategies
● Successful experience of leading complex, multi-stakeholder projects
● High capacity for delivery, with excellent prioritisation and delegation skills
Developing internal processes and systems
● Ability to create and develop high functioning, accessible systems for the whole team’s use
● Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised
● All candidates will need to be competent with Google Suite and Microsoft Office
Financial management
● Experience of financial management, including budget setting, owning and developing budgets, and reporting processes
Team growth and performance
● Experience of leading and developing high-performing teams
● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working
Partnerships and research programmes
● Ability to communicate across a range of mediums, to a range of audiences
Working Arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your Application
● We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Campaign Operations Director role’ in the email subject line and we’ll get back to you as soon as we can.
● Send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these with ‘Application for Warm Welcome Operations Director role’. Applications must be received by 11:59pm on Friday 27th June 2025.
● For more information, see our website or find us on twitter at @goodfaith
The Good Faith Partnership – The Warm Welcome Campaign’s host
Organisation
The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are collaborative, ambitious, and inclusive. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
Competencies and Behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Collaborative, ambitious and inclusive, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SPANA
SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.
Our innovative and ambitious 2023-2027 strategy involves scaling our impact while maintaining quality delivery, demonstrating greater value for money and using evidence to influence globally.
The Head of Data Insights and MEAL (monitoring, evaluation, accountability and learning) will lead SPANA’s strategic approach to data, evidence and learning within our Global Programmes Department (GPD). This exciting and pivotal role will oversee the design, collection and analysis of data and insights across our diverse portfolio of international working animal welfare programmes and implementing partners.
This role will suit a strategic and solutions-focused leader with strong international programming experience in developing and delivering robust data systems, and in applying MEAL frameworks that enhance the impact and accountability. A deep commitment to SPANA’s mission to transform the welfare of working animals is essential.
Salary, contract and location
This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan.
Further details and how to apply
Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.
Applications will be reviewed on a rolling deadline until the role is filled.
The client requests no contact from agencies or media sales.
The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.
Scope of role
The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.
Responsibilities and Accountabilities
Case work
- Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.
Welfare Benefit Appeals
- Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.
Outreach
- Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel
Targets
• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.
Quality Standard
- Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
- Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
- Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
- Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.
Social Policy
- Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues
Essential Criteria:
- Strong interpersonal skills
- Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
- Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
- Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
- An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
- Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
- An understanding of the issues facing people affected by long-term illness and disability, including cancer.
- Ability to research, understand and explain complex information both orally and in writing.
- Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
- Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
- An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
- Ability and willingness to support volunteer advisers.
- Numeracy to the levels required in the tasks.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves - An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
Bereaved parents and families are at the heart of why Sands exists. Sharing their experiences of pregnancy and baby loss, and what connects and involves them with our work, is both an important part of their bereavement journey and a way to demonstrate the need for our vision and mission to succeed. This role will help us to show in a real and human, authentic way, what Sands is doing to save babies’ lives and support bereaved families.
Sharing these personal stories in external communications will help us reach more people, bringing to life the work we do in a way that engages diverse audiences, and increasing the likelihood of their taking actions in support of Sands.
This new role has been developed to support the Communications & Engagement team to develop our story-telling function, build our real stories library and ensure the associated consent and stewardship processes are compassionate, efficient and effective. The Stories Officer will ensure wherever possible, that external communications assets and content created by teams across Sands includes the voices of people touched by pregnancy and baby loss – including those who have been personally affected, and those who are allies of Sands, such as healthcare professionals, corporate partners, research partners, fundraisers and more.
You will have experience of working in a charity stories or communications team, or in a stories-led environment such as journalism.
A good knowledge of compliance and safeguarding issues, including experience of working with vulnerable people in a communications context is required.
With excellent written communication and creative skills, you will be able to produce work that captures and conveys real life experiences in a sensitive and compassionate tone.
You will be highly organised with the ability to multi-task and work across more than one project simultaneously.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of Position:
To provide urgent information, advice and guidance support for individuals in dealing with complex interlinked issues through intensive 1-1 personalised support service. Ensure clients are equipped with the knowledge and understanding needed to make a tangible, material difference to their lives. Ensure excellence in project and service delivery throughout the Information, Advice and Guidance service and deliver work as an integral part of the organisation.
Responsibilities/ Core Duties:
To provide a support service through 1-1 interview sessions, telephone contact, face-to-face and in-depth support with follow-up and record keeping. This post primarily involves providing focused support to help individuals deal with urgent financial, housing, health and benefits issues and provide ongoing support often acting as a conduit, with liaison, advocacy and referral to specialist agencies in health, housing, finance and debt advice, counselling, benefits, domestic violence, immigration and other legal matters. The post-holder must support Nova’s aims, objectives and ethos for clients, staff, senior managers and trustees.
Please provide a CV and covering letter explaining your suitability for the post and motivation for the role. Applications without a covering letter will not be reviewed.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Position: Individual Giving Officer (Development)
Type: Full-time (35 hours a week), permanent (requests for part time job shares will also be considered)
Location: Office-based in London with flexibility to work remotely
Salary: £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033*after 6 months service and satisfactory performance and to £29,682* after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Join the MS Society as our new Individual Giving Officer (Development).
Are you passionate about making a difference and looking for a rewarding start in fundraising? Whether you’re early in your career or looking for a change of direction, this could be the opportunity you’ve been waiting for.
We’re looking for a motivated, organised and enthusiastic Individual Giving Officer to join our friendly and supportive development team. You don’t need years of experience in fundraising, we’re more interested in your drive, creativity, and willingness to learn. You’ll get all the training and support you need to succeed and grow in this role.
You might have experience in fundraising, marketing, sales, or customer service. You’ll be organised, proactive, and a great communicator. Comfortable juggling projects, you’ll also be confident using Excel and keen to develop your analytical skills. An interest in fundraising is essential, and previous experience with direct marketing would be desirable.
In this varied and exciting role, you’ll help deliver fundraising campaigns that inspire and retain our amazing supporters. You’ll be involved in planning and running direct marketing campaigns using a range of channels. Including our established raffle programme and a calendar of supporter engagement and retention activity. You’ll also help to analyse results, test new ideas, and find ways to improve future campaigns.
You’ll speak to supporters regularly, ensuring they receive great supporter stewardship. And you’ll work closely with teams across the MS Society, including Supporter Care, Brand, Digital and Data and with external suppliers like creative agencies and print partners. This is a collaborative role where your ideas and input will be valued.
We’re committed to equality, diversity and inclusion, and we’d encourage applications from people of all backgrounds and experiences.
Part-Time Hours/Job Sharing
If you would like to be considered for this role as part of a part time job share arrangement, please let us know in your application. Please include details of the days and hours you would be available to work.
Closing date for applications: 9:00 on Wednesday 11 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Evidence Programme Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Evidence Programme Lead. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for a person with strong social research skills who has the ability to lead our Evidence team. We’re looking for someone who can work collaboratively across the organisation to ensure we’re developing our evidence base to inform our work.
With extensive experience and knowledge of applied research, evaluation and data analysis, you’ll provide strategic leadership to design, develop and deliver a programme of evidence projects as well as managing a team of evidence officers, identifying gaps in our evidence and providing advice about how to fill them.
You’ll deliver internal projects and commission external research projects, working with colleagues in policy, press, campaigns and beyond to do so. Contributing to key internal working groups will be another key aspect of the role, as well as monitoring and responding to requests for evidence. And you’ll be committed to ensuring people with MS are involved in the design and delivery of evidence projects and to ensuring we seek views from people from a wide range of backgrounds.
Closing date for applications: 9:00 on Thursday 19 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.
Main duties
- To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
- To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
- To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
- To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.
- Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
- To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
Key responsibilities
- In conjunction with your Housing Needs Service Coordinator to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience
- Experience of providing tenancy support to vulnerable individuals.
- Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.
- Experience of working collaboratively with voluntary and statutory agencies to deliver a service.
- Experience of establishing relationships and working with a wide range of take holders and liaising with support agencies.
- Experience of obtaining grants, local support payments and benefit payments for.
Desired knowledge
- Knowledge of how to work with clients within a psychologically informed framework.
- Knowledge of the issues which contribute to homelessness and challenges with maintaining tenancy.
- Knowledge of risk and incident management in a psychologically informed manner.
- Knowledge of welfare rights and how they impact on our client group.
- Knowledge of resources, and other services supporting vulnerable people, and how
to access them to obtain a positive outcome for our clients.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Wellbeing and Connections team, in this role supporting those with dementia and their friends and family, for residents aged 60+ in the London Borough of Westminster.
About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of dementia-focused activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged.
Our Maintenance Cognitive Stimulation Therapy (MCST) groups are where group members who are living with dementia and other cognitive impairments can participate in meaningful and stimulating activities, proven to help maintain memory and mental function. The groups provide a fun, supportive environment where people can build new relationships. MCST Activities include discussions, word games, quizzes, physical activities and creative and musical activities.
Our monthly Memory Cafés offers a relaxed, informal setting for people with dementia and their family, friends and carers to get together. The Memory Cafés provides a mixture of talks, information and advice, entertainment and activities
Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.
What you’ll do:
- Lead the delivery of our dementia groups including MCST sessions and our Dementia cafes, with support from volunteers.
- Work with the wider team to support your clients in accessing befriending support, social activities beyond the dementia groups and other related services.
- Build strong partnerships with local dementia services across health, social care, and the voluntary sector.
- Use and support the team of existing dementia linked volunteers and develop further recruitment and training as needed.
Who you are:
You have experience working in dementia services or the voluntary sector, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.
Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.
Closing date for applications: 18 June 2025 at 9am. Interview dates: week beginning 23 June 2025.
Please check our Website for further information if needed.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Membership Administrator
Reports to: Membership and Elections Manager
Line reports: n/a
Contract terms: 35 hours per week, 12 months fixed term (maternity cover)
Salary: £29,895
Location: London based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.
The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.
Main responsibilities
Membership
- Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
- Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors
- Suggest improvements to the membership application process
- Ensure member information is up to date within the CRM
- Ensure membership pages of the website are up to date
- Facilitate access to membership benefits
- Providing mailing list for the publishers of the Eye journal
- Assist in the production of regular membership communications
- Provide reports for Council on the number and names of new members and those gaining fellowship by examination
- Assist in the production of promotional material for use at courses and events
Subscriptions
- Administrate Direct Debit process
- Apply bank transfer payments to member accounts
- Administrate collection process of overdue membership payments
- dministrate membership concessions and grade changes
- Respond to enquiries about subscription fees
- Respond to enquires re the annual renewal process
General
- Assist the Membership Elections Manager with arrangements for the College elections as appropriate
- Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
- Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
- Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
- Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes
To undertake other duties as required:
- Undertake any other reasonable duties as required, including occasional travel and overnight stays.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Administration experience in a customer facing environment
- Experience of data processing
- Knowledge of Microsoft Office software
- Experience of working with CRM systems (please list all systems and experience level on CV)
Skills and Abilities
- Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
- High attention to detail
- Highly developed organisational, prioritisation and time management skills
- Work on own initiative and respond effectively to new situations
- Professional attitude with strong focus on quality of service
- Work well within a team, with consideration for colleagues
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Other requirements
- Discretion, tact and flexible attitude
- Understanding of GDPR requirements
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development:
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel:
- Season ticket loan
- Cycle to work scheme
Wellbeing:
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 16 June 2024.
The client requests no contact from agencies or media sales.