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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fuel Bank – Triage Support Advisor
Location – Remote based role with occasional travel to the Midlands for team meetings & training.
Hours – Part & Full Time Positions. F/T – 37.5 hours Monday to Friday. P/T 18.5 hours flexible Monday to Friday to suit the needs of the charity and individual’s work life balance.
Salary - £27,000.00 pro rata
Are you a confident communicator with strong administration skills? Are you happy to work in a busy reactive role processing queries and applications? Are you flexible, empathetic and able to deliver great customer service to our clients via email and telephone interactions?
Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.
As Triage Support Adviser at Fuel Bank Foundation, you will be the first point of contact for beneficiaries, partners, or referral agencies seeking assistance. Your primary responsibility will be to assess needs, gather essential information, and direct each query to the appropriate team or resource. You’ll play a critical role in ensuring that those in need receive timely and accurate support, helping maintain smooth day-to-day operations within the Foundation’s support services.
Key Responsibilities
Initial Contact & Needs Assessment
- Inbound Enquiries: Respond to incoming calls, emails, or online requests, providing a welcoming and empathetic first point of contact.
- Information Gathering: Ask relevant questions to understand the nature of each enquiry—whether a client needs immediate fuel assistance, advice, or referral to another service.
- Basic Eligibility Checks: Perform preliminary assessments to confirm a caller’s eligibility or direct them to the right partner agencies.
Triage & Referral
- Case Prioritisation: Quickly identify urgent cases (e.g., no heating supply, extreme vulnerability) and escalate them as needed to senior colleagues or specialized services.
- Routing Calls/Emails: Forward complex queries or those requiring in-depth guidance to the appropriate department (e.g., Customer Support, Policy & Impact, Finance for voucher-related questions).
- Follow-Up Coordination: Log essential details for each interaction, ensuring smooth handovers and timely follow-up by the relevant team member.
Data Entry & Record Keeping
- Database Management: Accurately input beneficiary information into the Foundation’s CRM or case-management system, maintaining up-to-date records in line with data protection policies.
- Documentation: Keep clear notes on calls, emails, and web form submissions, tagging them with relevant categories (e.g., urgent, general enquiry, advice request).
- Reporting: Support team leads by generating basic reports or summaries on enquiry volumes, types of requests, or common issues.
Communication & Collaboration
- Liaise with Colleagues: Update other teams or managers about trends in call types or emerging issues that might require policy changes or additional resources.
- Team Support: Assist in scheduling, task delegation, or administrative tasks when needed, contributing to a well-coordinated triage function.
- Stakeholder Engagement: Occasionally interact with partner organisations, local agencies, or other charities to exchange referral information or confirm assistance protocols.
Quality & Compliance
- Adherence to Policies: Follow all internal guidelines, including safeguarding, confidentiality, and data protection (GDPR).
- Continuous Improvement: Identify recurring enquiry patterns or potential service gaps, suggesting improvements to triage processes.
- Professional Development: Stay informed about any updates in the charity’s programs, fuel poverty regulations, or relevant partner services.
What will you receive in return:
· Support from a team of like-minded individuals who will support you to succeed in the role.
· Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.
· A flexible working week to ensure work life balance.
· Enhanced pension contributions.
· Equal opportunity employers.
· Full onboarding programme with ongoing training and development opportunities.
The client requests no contact from agencies or media sales.
HOME-START HILLINGDON (HSH)
Volunteer Lead Co-ordinator (Full-time)
Permanent Full-Time Contract:
Hours: 36 hours per week (full-time)
Salary: Circa. £37,704* (including OLW) NJC scale point 24-26
(Starting salary dependent on experience) *Based on SCP 24 (full-time)
Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.
Purpose of the Role
To lead on the recruitment, development, training, and well-being of a team of volunteers who deliver vital Home-Start support to families. The role involves managing a caseload of volunteers and supporting families directly where appropriate. Over the course of the year, an average of one day per week will be dedicated to leading volunteering strategy and practice, with the remainder focused on family support delivery.
Key Responsibilities. As Volunteer Lead Co-ordinator you will:
- Carry out initial home-visits and support families to set and monitor goals
- Match volunteers with families according to need and capacity
- Supervise an appropriate caseload of volunteers and enable them to support families
- Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
- Lead volunteer recruitment to grow and sustain HSH’s diverse pool of volunteers
- Create marketing materials (flyers, social media, newsletter content) in collaboration with Communications and Campaigns Coordinator (CCC
- Oversee and co-ordinate the delivery of Volunteer Preparation Courses
- Organise / deliver a programme of training sessions for current volunteers
- Lead on annual volunteer social events and develop ongoing opportunities for volunteer recognition and reward
You will need to be a car owner/driver
To Apply:
Please send us your CV with a cover letter that gives clear evidence, with examples, of how you meet all the points listed in the Person Specification
CV’s without a cover letter addressing the points on the Person Spec will not be considered.
Closing Date: Monday 22nd September at 9am Interview Date: Friday 3rd October
(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.
Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534
The client requests no contact from agencies or media sales.
We’re looking for a Pets and Housing Development Lead, who will play a pivotal role in our projects, which strive to ensure owners and their pets stay together during difficult times.
What does this role do?
As Pets and Housing Development Lead, you’ll:
- manage the continuous development of our Pets and Housing services and projects, including leading on a critical new project moving our data to Salesforce,
- cultivate and maintain key external relationships, such as engaging veterinary practices signed up to our schemes or other organisations in the sector that we partner with,
- develop and create social media content to build the online presence our services have,
- work closely with the PR team to promote our services, from writing press releases to carrying out interviews, to ensure our work reaches the audiences where it can have the most impact.
Please note, this role is being offered as a fixed term, family leave cover contract until October 2026.
Could this be you?
To be successful in this role, you’ll need some experience of project management, as you’ll be working on some big projects that require significant planning and stakeholder management. Excellent communication skills are key, with the ability to build relationships and rapport with external and internal stakeholders at all levels. A strong understanding of social media, PR and online search engine optimisation would be very helpful. Above all, being passionate about the work we do for pets and their owners is essential.
What does this team do?
The outreach department supports people and dogs in crisis, such as those escaping domestic abuse or experiencing homelessness. These specialist services reduce the need for someone to unnecessarily relinquish or euthanise their dog due to the crisis they may be facing. They include Freedom, a specialist dog fostering service for people fleeing domestic abuse, and Pets and Housing projects that support people and their dogs experiencing homelessness and advocating for people to be accommodated with their pets at all stages of their housing journey.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Job title: Senior Supporter Engagement Officer
Responsible to: Fundraising Operations Manager
Salary: £30,900 FTE pro rata (£20,085 actual)
Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests
Annual leave: 30 days with 8 additional Bank Holidays pro rata
Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)
Closing date: 15th September - midday
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
Job purpose
This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.
Key duties
- Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
- Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
- Lead on thanking donors, including making phone calls to donors as part of stewardship.
- Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
- Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
- Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
- Ensure excellent supporter care and maintenance of accurate database records.
- Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
- Work closely with the Philanthropy Manager to identify potential major donors.
- Develop innovative and creative ways of widening our supporter base and increasing donations.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required.
- Supervise fundraising volunteers as required.
- Occasional attendance at fundraising events.
- To positively promote the work and activities of Action for ME at all times.
- To contribute to the team’s overall strategy, ongoing workplan and annual planning.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person specification
Experience and knowledge
- Minimum 2 years previous fundraising experience
- Demonstrable skills in stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Proven experience of effective donor stewardship approaches
Skills and Behaviours
- Excellent written and verbal communication skills including creating engaging donor communications
- Ability to work methodically, managing and prioritising a varied workload.
- Ability to use own initiative, work independently and to work well in a remote team.
- An understanding of data protection including UK GDPR related to fundraising
- An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Closing Date: 29th August
Interviews: 4th & 5th September
Contract: This is a fixed-term contract until 22nd May 2026.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.
We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia.
This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance.
Duties and responsibilities:
- Process and monitor Criminal Record Checks for our employees and contractors.
- Process employee changes, following relevant procedures.
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.
About you:
- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team.
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.
At Bookmark, our vision is simple yet powerful: we want every child to read. We believe in the transformative power of reading and the impact it has on children’s futures. Our flagship service is a volunteer-led reading programme; volunteers will read with students for two thirty-minute sessions weekly. We currently support over 150 schools with a volunteer network of around 1500 volunteers delivering over 40,000 reading sessions every year. Volunteers are the heart of our mission, helping us deliver our One-to-One Reading Programme.
The Role
As a Volunteer Support Executive, you’ll play a vital role in ensuring a positive, rewarding experience for our volunteers while helping us make a real difference in children’s lives. This is an extremely busy and varied role as we help prepare volunteers to deliver impactful sessions and support them in the booking process.
As a Volunteer Support Executive, you will:
- Support volunteers at every stage of their journey, from application and onboarding to ongoing engagement.
- Develop a thriving volunteer community, fostering satisfaction, retention, and collaboration.
- Act as the primary point of contact, providing empathetic and effective support for volunteer inquiries.
- Manage the recruitment pipeline for high volumes of volunteer applicants, ensuring all processes meet regulatory compliance requirements and uphold high standards of applicant quality.
- Drive continuous improvement by analysing feedback, refining processes, and enhancing the volunteer experience.
- Collaborate across teams to ensure our volunteers are equipped to help children succeed.
We’re seeking someone who is:
- A natural communicator: Clear, confident, and empathetic in both verbal and written communication.
- Organised and proactive: Capable of managing multiple tasks in a fast-paced environment.
- Detail-oriented: A structured thinker with exceptional attention to detail.
- Results-driven: Motivated to meet personal and team goals.
- Adaptable: Flexible and curious with a positive, professional attitude.
- Data-savvy: Comfortable working with systems like Microsoft Office (Outlook, Excel, Word) and analysing data to inform decisions.
Bonus Points:
- Experience with Salesforce or SharePoint.
- Familiarity with safeguarding practices.
- Background in high-volume customer service, recruitment, or call centres.
Why Join Us?
At Bookmark, you’ll be part of a mission-driven team passionate about changing lives. We offer:
- A flexible, inclusive working environment that values work-life balance.
- Opportunities to contribute your ideas and make a meaningful impact.
- A chance to grow professionally while supporting a cause you’re passionate about.
Location: Hybrid working with one day a week in Bookmark Head Office (SW1Y, 4LR).
Contract type: Permanent, part-time
Salary: £16,204.50 (£27,007.50 FTE)
Hours: 22.5 hours or three days a week (across Monday-Friday). We are open to working patterns including split days or working school hours, and this can be discussed at the interview stage.
Deadline: 25th August 11:59pm
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.



The client requests no contact from agencies or media sales.
Do you have a track record of producing top quality research and policy analysis? Do you have a detailed understanding of health policy and its political context? Are you motivated to help shape future work and play a key role leading research that will have significant impact at both a local and national level?
The Nuffield Trust is looking for someone capable of leading projects across a range of topics within health and care; someone who will be an energetic, inspiring presence in the team. You will have strong critical appraisal skills, with excellent written and verbal communication skills. You will have the ability to analyse policy documents, grey literature and official reports related to specific policy areas.
In this role, you will be responsible for a mix of short- and long-term projects, including in-house research and policy analysis and reactive work. You will be expected to develop and lead research projects, including leading funding bids, and you will work with a range of stakeholders, including funders and academic partners. You will have strong quantitative skills, and you may have qualitative research experience too. Expertise in workforce research is desirable but not essential.
We’d really like to meet you if you have:
- Experience of designing and leading mixed methods research
- Advanced quantitative research skills and excellent analytical and critical appraisal skills
- Detailed knowledge and understanding of health policy in the UK
- Excellent and versatile writing skills, and the ability communicate effectively to a range of audiences
- A track record of leading research and analysis aimed at influencing policy.
About us
The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.
We want to help achieve a high-quality health and social care system that improves the health and care of people in the UK.
We set out to do this by:
- Improving the evidence base that leads to better care by undertaking rigorous applied research and policy analysis.
- Using our independence to provide expert commentary, analysis and scrutiny of policy and practice.
- Bringing together policy-makers, practitioners and others to develop solutions to the challenges facing the health and social care system.
Benefits
The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy (minimum 40-50% in-office working) and flexible start/finish times around core hours of 10am to 3pm.
Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.
The Trust also encourages personal development and training programmes for all employees.
How to apply
To apply for the role, please download a copy of the Candidate Brief and follow the instructions on pages 10/11.
When preparing your answers to the application questions, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own critical thinking. It is your unique insights and experiences that will make your application stand out.
Equal opportunities
The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.
Final points
Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.
Strictly no agencies.
Evidence for better health care
The client requests no contact from agencies or media sales.
Executive Assistant
Location: King's Cross, London
Contract length: Full time/Perm
Salary: £36,400 per annum
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
This is an incredibly exciting time to join Art Fund and we are looking for a brilliant individual to take up the role of Executive Assistant to our Director, Jenny Waldman.
The focus of the role is to support the work of the Director by providing a high level of effective and efficient administration support including complex diary management (balancing internal and external priorities), managing a busy inbox, drafting correspondence, papers and presentations and ensuring effective stakeholder management.
You will also work closely with the Governance Manager to support the management of Board and Committee meetings and Trustee communications.
If you have excellent administration experience and thrive in a busy environment, we want to hear from you.
Key Employee Benefits
- Generous Annual leave– 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP)- for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance- cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59 on 7 September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
We are looking for a compassionate, enthusiastic and creative individual with experience of working with children and families to join a small but highly motivated team. You will have the opportunity to see the impact that your role and that of the wider charity makes to the children and families we support.
Our mission as a charity is to create brighter todays and better tomorrow for the children and families of Noah’s Ark. The Sparkle Fund plays a vital role in the first part of that mission, creating brighter days for inpatient families by delivering our ‘over and above’ service on the wards. Due to the popularity and success of this project and following a very successful The Big Give campaign in December 2024, we are looking to expand the team.
There are many ways in which you will be providing joy, fun and moments of sparkle to the patients and families in the hospital. The role is very varied, and no two days are the same! In any given week you could be organising hospital wide activities for Easter, celebrating a birthday with a long-term patient, arranging for a massage therapist to provide a break for parents, and distributing essentials packs for a family arriving to hospital in an emergency.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Executive Director is a senior leader driving income generation, stakeholder engagement, and strategic operations. Reporting to the CEO, they lead fundraising efforts, including an imminent transformative £5m+ Capital Campaign, and ensure excellent customer service. The role blends fundraising leadership with operational oversight, supporting audience engagement and organisational values. It’s a dynamic opportunity to shape Glasgow Film’s future and secure its long-term sustainability and growth
We’re seeking an ambitious and strategic fundraising leader with a strong track record of securing income from grants, sponsorship, and philanthropic sources and a keen eye for detail. Ideally, you’ll bring experience of working on a previous capital campaign (however, this is not essential) and be ready to step into a broader senior leadership role, helping to shape overall organisational culture and strategy. This is an opportunity for an experienced fundraiser who’s ready to take the next step in their career and help lead one of Scotland’s most dynamic cultural organisations.
The client requests no contact from agencies or media sales.
Salary: £48,350 FTE (includes car allowance), pro rata
Contracted Hours: 22.5 – 30 hours per week (3–4 days)
Job Type: Permanent
About Newlife
As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.
The Opportunity
We are seeking a commercially minded HR Business Partner to join our People Team and play a key role in supporting the charity’s strategic goals. This role offers the opportunity to influence culture, drive HR initiatives, and embed people-focused practices that help our employees thrive.
You will partner with senior leaders across the organisation, acting as a trusted advisor and championing best practice in all aspects of people management, development, and engagement. This is a true generalist role with both strategic input and hands-on delivery.
Key Responsibilities
- Work in close partnership with the Leadership Team to understand organisational challenges and deliver effective people strategies.
- Provide pragmatic and commercial HR advice across all disciplines, including reward, employee relations, talent management, succession planning, and organisational change.
- Support training and development needs using tools such as training needs analyses (TNA), psychometrics, and other assessment methods.
- Contribute to key HR initiatives that promote employee engagement, wellbeing, and a positive working culture.
- Partner with managers to address performance, absence, or disciplinary matters with a fair and consistent approach.
- Support compensation and benefits work, including benchmarking and salary reviews.
- Deliver a field-based service, including regular travel to retail locations across the UK.
Provide generalist support to the wider People Team as required.
What We’re Looking For
Essential
- Proven experience in an HR Business Partnering role, with expertise across key areas such as employee relations, performance management, reward, succession, and organisational design.
- A strong understanding of how HR can drive commercial and operational success.
- Demonstrable experience engaging, influencing, and coaching senior stakeholders.
- Experience using a range of tools and techniques for recruitment, training, development, and reward.
- Ability to manage multiple priorities in a fast-paced environment, using your initiative and sound judgement.
- Excellent interpersonal and communication skills, both written and verbal.
- Willingness and ability to travel; full UK driving licence required.
Desirable
- CIPD qualification (Level 5 or above)
Why Join Us?
At Newlife, we offer a role that combines purpose with impact. You’ll be part of a dedicated team that’s committed to changing lives while enjoying the autonomy to shape your work and contribute to strategic outcomes.
We also offer:
- Flexible working hours (22.5–30 hours per week)
- Pro rata salary of £48,350 FTE including car allowance
- A supportive, inclusive working environment
- Opportunities for continued professional development
REF-223401
The UK’s largest charitable provider of specialist equipment for disabled children.



Working alongside the existing Stewardship Resourcing Officer, you will be part of a team working to help embed a culture of generosity across the diocese in response to the generosity and grace of God. You will be focusing on the encouragement of planned giving, the continued introduction of contactless giving and the Parish Giving Scheme, supporting treasurers and contributing to materials to assist parishes in becoming Joyful Generous Stewards. Training will be tailored to your individual needs.
The client requests no contact from agencies or media sales.
Who we are
ARTICLE 19 is an international think–do organisation that propels the freedom of expression movement locally and globally to ensure all people realise the power of their voices.
Together with our partners, we:
• THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
• DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.
• PROPEL: We propel change by sparking innovation in the global freedom of expression movement.
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination. We do this by combining research, campaigning, and cutting-edge legal analysis.
Explore our impact since 1987
Your contribution to the team
Your role as Project MEL and Grants Officer will be critical in achieving the goals of the Projects Team to deliver high-quality support in monitoring, evaluation and learning (MEL), project and grant management to colleagues across the organisation. You will support the Senior Monitoring, Evaluation and Learning Officer to roll-out innovative approaches to how the organisation captures impact, shares success stories and learns from one another. You will support colleagues to understand compliance requirement of grants and to identify, assess and realign projects to ensure delivery against these requirements and project objectives. You will play a vital role to ensure the uptake and usability of our organisational grants and project management platform called PEBI (Project Ecosystem for Business Intelligence).
What you can expect in a typical day
KEY RESPONSIBILITIES:
Support project and organisational MEL 50%
• Support colleagues to design log frames, indicators and results framework for projects and how to align them with global indicators;
• Support colleagues to develop, improve and contextualise data collection and reporting tools and methodologies;
• Participate in project start-up meetings and support colleagues to develop project M&E plans;
• Plan and conduct internal reviews of key projects to support organisational learning and improvement of future projects;
• Review data and information gathered either through systems (such as PEBI) or processes (such as Annual Reflection Process, cross-organisational meetings etc) to provide feedback to colleagues and feed into organisational learning;
• Support the delivery of key learning and impact reporting products such as annual reports, internal review reports, quarterly management/progress reports;
• Keep up to date with best practices in regards to MEL in order to provide recommendations on how organisational MEL systems and processes can be improved.
Management of project management system (PEBI) 25%
• Support PEBI champions to motivate their users to regularly update data in the system PEBI, enabling and facilitating the optimal use of the platform;
• Provide initial technical support to champions on issues with the system, in consultation with the Projects Team and escalate as necessary;
• Help to identify ways the system can be continuously improved and fully used;
• Maintain the user guide to PEBI and train new champions or support champions to onboard new users;
• Be the administrative lead for the system maintaining user access within the organisation and liaise with external consultants;
• Coordinate and lead regular meetings with champions across the network to update, discuss issues and best practice and share lessons learned;
Support contract management and project management function 20%
• Provide support to teams with regards to donor or other stakeholders contract management for the implementation of projects;
• Review and maintain an up-to-date centralised grants filing system;
• Where necessary, support colleagues to review and amend project documents such as plans and contracts to ensure delivery against project objectives and donor requirements;
Team support 5%
• Ensure the organisation is aware of what the projects team are working on, leading on drafting internal communications and coordinating check-ins with other teams to have a steady flow of information;
• Undertake other tasks as are appropriate to the nature and scope of the post.
What you will bring to the role
Knowledge and Skills:
Essential
• Full understanding of grant management, project implementation tools and procedures;
• Project MEL including designing MEL plan, data collection tools and indicators;
• Excellent inter-personal skills and ability to relate with diverse people from different cultures;
• Strong organisation, time management, communication and coordination skills;
• Flexibility to work in a dynamic environment and to multi-task, across different time zones;
• Strong Excel skills and numeracy and budgeting skills;
• Attention to detail;
• Excellent computer skills, particularly MS Office package (Word, Outlook, Powerpoint) and some experience of using information management systems and databases;
• Ability to communicate effectively in English with outstanding writing skills;
• Approachable, flexible and supportive;
• Able to work well under pressure and meet multiple deadlines.
Desirable
• Knowledge of human rights and/or key freedom of expression issues;
• Experience of working in countries/regions where ARTICLE 19 works;
• Develop innovative and creative proposal presentations/templates to increase our likelihood of winning proposals;
• Language skills in at least one of the other ARTICLE 19’s languages, i.e. French, Spanish, Portuguese, or Dutch.
Experience:
Essential
• Relevant experience in supporting a team;
• Experience working with donors, particularly EC, DRL, SIDA;
• At least 2 years of work experience in project support functions including donor compliance, project management and MEL.
Desirable
• Experience of working in an international organisation;
• Experience of cross-team and long-distance working;
• 2 years experience in working on an online project management system;
• Experience with Microsoft Project, Microsoft Plan or Microsoft Tasks.
Other:
• Demonstrates commitment to high performance and holds self, team members and others to account;
• Inspires genuine enthusiasm and passion in others;
• Help facilitate a high level of collaboration between multiple stakeholders;
• Fluency in English
Application deadline: 7th September 2025
Our Reward Package
• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; an attractive leave policy; and wellness days, and a 4.5 day working week.
Our Culture
We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.
Our commitment as an equal opportunities employer
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.
Our Values
Integrity
• We hold ourselves to the high standard we set for others.
• We are coherent on matters of law and policy wherever we work in the world.
• We value visibility, objectivity and the accuracy of our work.
Transparency
• We know good information can enable powerful action.
• We are clear, open and honest in our dealings with each other and the outside world.
Collaboration
• Our network of supporters and partners is the lifeblood of our organisation.
• We seek to build productive and inspiring relationships based on the trust our partners, supporters and donors place in us.
Diversity
• We respect each other and we listen to each other.
• We actively defend those whose voices are marginalised.
Accountability
• We say what we mean and we do what we say, speaking with once voice wherever possible.
• We work hard to make sure our learning and reporting is the best it can be.
Tenacity
• We never give up
• We are tenacious and will find every possible avenue to seek changes in law and practice to secure the freedoms associated with our mission.
Innovation
• We are proud of our expertise and are always ready to share what we know.
• We seek to explore the boundaries of our field for benefits of the freedom we protect.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We help EU citizens, who made a home in the UK, to secure their immigration status under the EU Settlement Scheme, and retain their rights to live, work, travel and thrive following the upheavals of Brexit.
We seek an experienced, proactive adviser with strong inter-personal skills who likes getting out and about, to provide expert advice remotely to EU citizens across the UK and run a face-to-face service in Wrexham.
You will hold IAA accreditation or be able to acquire it quickly and you will be able to manage volunteers to help with service delivery.
Please send a CV and a cover letter that explains how you meet the person specification.
The client requests no contact from agencies or media sales.
Finance Business Partner
Salary: c. £55,000–£60,000
Permanent, Full-time
Hybrid working – 2 days in office
Location: Central London
A leading international policy institute is seeking a Finance Business Partner to join its finance team. This is an exciting opportunity for a qualified accountant (ACA, ACCA, CIMA) to play a pivotal role in supporting world-class research that shapes debate and drives solutions to global challenges.
About the role
As Finance Business Partner, you will provide strategic financial insight and support to one of the organisation’s flagship research centres. The centre delivers thought leadership on the intersection of environment, society, and international affairs – working with governments, business and civil society to influence policy and accelerate sustainable change.
Embedded within the research centre but working closely with the wider finance team, you will take the lead on budgeting, forecasting and management reporting, ensuring resources are aligned with strategic priorities. You will also oversee complex grant- and contract-funded projects, helping to ensure that funding is used effectively and reported transparently to international partners and donors.
This role offers the opportunity to shape how financial insight supports high-impact research, strengthen the link between finance and programme delivery, and contribute to a major organisational transformation, including the introduction of a new finance system.
Key priorities in your first six months
- Lead on annual budgeting, quarterly forecasting and financial reporting for the centre.
- Oversee project finances, including income recognition, funder reporting and contract compliance.
- Partner with senior researchers and programme managers, ensuring financial information drives decision-making and accountability.
- Support process improvement and system changes as part of a wider finance transformation.
About you
We are seeking a fully qualified accountant (ACA, ACCA or CIMA) with experience in finance business partnering or management accounting, ideally within an international NGO, policy institute, or other research-led, grant-funded environment.
You will bring:
- Strong experience in budgeting, forecasting and reporting.
- Knowledge of international funding models, including government or foundation grants and contracts.
- The ability to present financial information clearly to non-finance colleagues and senior stakeholders.
- A collaborative and proactive approach, with an interest in supporting research that addresses global issues.
This is a unique opportunity to combine your financial expertise with a commitment to advancing solutions on some of the most pressing international challenges of our time.