Team supervisor jobs
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
 - Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
 - PCS Birmingham
 
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
 - Working in a customer-focused organisation or service
 - A strong understanding of GDPR
 - Experience using CRM platforms such as Salesforce
 
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
 - Day-to-day operations of the team
 - Ensuring workflows are managed efficiently and service level agreements are consistently met
 
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held by Zoom: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
 - childcare and family support
 - generous maternity/paternity leave
 - 32 days leave and Christmas closure
 - pension scheme
 - employee assistance programme
 
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
 - PCS is working towards equal opportunities and is positive about disabled people.
 - All posts can be considered on a full-time, part-time or job share basis.
 
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
 - Manage work allocation, future planning and support for team/line manager
 - Through the appraisal system, identify training and development needs, train or organise training for staff
 - Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
 - Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
 - Check work standards and maintain consistent quality of delegated tasks
 - Proactively promote diversity including equality in line with the wider PCS approach
 - Continuously improve effectiveness and efficiency of the administrative team
 - Ensure health, safety and welfare of team members
 
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
 - Attend relevant training and ensure staff are appropriately trained on system changes and developments
 - Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
 - Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
 - Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
 - Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
 - Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
 - Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
 - Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
 
3. Team Working
- Proactively promote team working
 - Initiate, organise, lead and participate in team meetings as appropriate
 - Maintain high levels of confidentiality of sensitive issues at all times
 - Provide assistance to team members
 
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
 - Share best practice with colleagues across the organisation
 - Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
 - Prepare for, attend and record meetings and events and take follow up action
 - Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
 - Handle projects as directed by the line manager
 - Deal with complex queries, issues, arising from staff or via correspondence from members
 - Draft complex correspondence, briefs, reports as appropriate
 
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
 - Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
 - Agree and manage timetables, processes and procedures
 - Attend and contribute to events as appropriate
 - Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
 
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
 - Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
 - Maintain direct contact with PCS members within their workplace(s)/branches as required
 - Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
 
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
 - Take due and reasonable care of self and others in respect of Health & Safety at Work
 - Participate in appraisal, training and development systems
 - In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
 - Act in a manner that enhances the work of the PCS and its overall public image
 - Such other duties that may reasonably be required and which are within the level of the responsibility of this post
 - Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
 
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
 - People management including induction, work allocation, appraisal and conduct
 - Efficient set up and management of office systems, procedures and databases
 - Draft and deal with complex correspondence and issues
 - Events management, organisation and co-ordination
 - Attend meetings, produce accurate records/notes of actions, follow up as appropriate
 
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
 - Commitment to undertake job-related training
 - Commitment to participation in appraisal and development review process
 - Commitment to staff development
 
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
 - Knowledge and understanding of trade unions and work of the public sector
 - Project management/project activity
 - Understanding of the application of GDPR
 
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
 - Ability to identify, research, analyse and present evidence, including statistics
 - Ability to manage team to ensure efficient running of the work of the department/unit
 - Ability to identify and set priorities
 - Deal with confidential and sensitive information
 - Operational decision making (within defined parameters)
 
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
 - Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
 - Flexible approach to work and willing to work outside of normal office hours and location on occasions
 
Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?
At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.
What does this role do?
As a Senior Supporter Stewardship Agent, you will:
- oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
 - have meaningful conversations with our supporters and solve any complex queries that arise,
 - liaise with other teams and departments to ensure supporter queries are resolved efficiently,
 - train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.
 
Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.
Interviews for this role are provisionally scheduled for Tuesday 11th November 2025, and will take place on Teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.
It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.
As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.
To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.
You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.
Assisting the Managers and Assistant Managers to achieve the following and using your initiative as necessary.
Please submit a CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
                                
                    The client requests no contact from agencies or media sales.
Join Barnardo's Scotland Fostering North as a Supervising Social Worker
Are you passionate about making a difference in the lives of children and young people? Barnardo's Scotland Fostering North is looking for a dedicated Qualified Supervising Social Worker to join our dynamic and supportive team.
Hours: 30 per week (flexible working arrangements available)
Location: Hybrid, with travel across mainly in Moray and Highland and occasionally in Aberdeen, and Aberdeenshire. Wider travel across Scotland/England may be required for meetings and training. Our team meets both online and in-person at our Aberdeen office.
About the Role
You'll be part of a multidisciplinary team including social workers, children's workers, therapists, managers, and administrative staff. Together, we recruit, supervise and support foster carers who provide safe, nurturing homes for looked after children and young people referred by Local Authorities.
What We're Looking For
We're seeking a qualified social worker with experience and enthusiasm in Children's Services/Fostering. You'll bring strong interpersonal skills, a commitment to trauma-informed practice, and the ability to work collaboratively across regions.
How to Apply:
Please ensure your application clearly demonstrates how your skills, knowledge, and experience align with the Person Specification and Job Description, within the context of our service.
Early applications are encouraged as we may close the advert before the listed closing date due to high interest.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets
Sounds great, what will I be doing?
Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured.
The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.
In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.
The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.
Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.
The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.
This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
 - Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
 
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



                    Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
As the Transition and Recovery Service Team Manager you will oversee the Behavior change, and RISE Teams.
Our Behaviour Change programmes support individuals of any gender or sexual orientation who identify themselves as engaging in harmful behaviours in their relationships and are seeking support to end that harm. They may refer themselves or be referred by a professional. Service Users may have possible engagement with Social Services, Police, Integrated Offender Management (Male only) or Probation where domestic abuse has been identified.
The RISE service provides focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking, including people with harmful behaviors, to access education, training, employment or volunteering
As Team Manager, you will play a pivotal role in fostering a psychologically safe and supportive environment for staff working in emotionally demanding roles. You will lead with empathy and integrity, ensuring team members feel heard, valued, and empowered to raise concerns without fear. Through regular supervision, reflective practice, and wellbeing initiatives, you will promote resilience and mental health, enabling staff to deliver high-quality, trauma-informed support to survivors of domestic abuse.
You will support teams to deliver consistently excellent support to people using our services, ensuring contract compliance, and drive continuous improvement and innovation in a changing landscape.
FearFree is committed to flexible and hybrid working and this role will be a mix of working from home and office (Wiltshire or Devon). A driving license and willingness to travel across Wiltshire, Devon and Gloucestershire (for internal and multi-agency meetings and other deliverables) is therefore essential.
This role may include evening and weekend work when required.
Key Responsibilities
- To provide leadership, direction and support to the Behaviour change practitioners and RISE Advisors including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high-risk service users.
 - On a day-to-day basis oversee the performance of the Behaviour change & RISE Team, acting as the main point of contact for the staff.
 - To line manage the team of Behaviour change practitioners and RISE Advisors, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
 - To continue the development of the Behaviour Change practitioners and RISE Advisors into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist IDVA roles including Mental Health and Health IDVA’s.
 - Play an active role in supporting the relevant MATAC process, including attending MATAC Management meetings.
 - Additionally, to support the MARAC process and wider information sharing with statutory partners.
 - Ensure the Behaviour change & RISE Team works to accreditation standards.
 - To promote a culture of engagement, improvement and best practice within the Behaviour change & RISE Team, to deliver a high quality and accessible service.
 - To develop and maintain a culture and systems that promote trauma informed practice and equality within the Behaviour change & RISE Team, valuing diversity and offering empathy to victims of abuse, people who cause harm and violence.
 - To lead on reporting outcomes linked to the Behaviour change & RISE Team and the support of people who cause harm and RISE service users.
 - Carefully monitor and evaluate the performance of the Behaviour change & RISE Team, with a focus on quality assurance.
 - Proactively build relationships with the wider statutory and voluntary partners across FearFree services, with a focus on supporting high risk adult victims of domestic abuse.
 - Actively network across the operating area to build the charity’s reputation and harness support for the organisation.
 
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
We are looking for a Care Supervisor (Senior Care Assistant) to join our dedicated team at Galanos House in Southam, Warwickshire. Experience working in care homes, adult health, social care, or community settings is essential.
As a Care Supervisor, you will inspire care teams to provide compassionate, high-quality support tailored to each resident’s needs. Evidence of professional development in dementia care is required. You will create personalised care plans, promote health and well-being, and ensure that the preferences and choices of residents are central to their care.
Working 37.5 hours per week, shift patterns are from 7:00am to 2:30pm and 2:00pm to 9:30pm, including weekends and bank holidays.
Please note that we are currently only able to consider applications from candidates who live within commutable distance of the care home and have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Manage shifts effectively to ensure everything runs smoothly and that care is always a top priority.
- Guide and support team members to help them develop professionally.
- Assess individual care needs, create personalised care plans, and ensure the safety and well-being of all residents.
- Oversee medication administration and ensure it’s done safely and accurately.
- Provide compassionate care, particularly in end-of-life situations, offering emotional support to residents and their families.
You will hold a Level 3 Diploma in Adult Social Care or equivalent and will be willing to work towards a Level 3 Team Leader / Supervisory Apprenticeship Standard. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating.  A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



                    The client requests no contact from agencies or media sales.
Are you an experienced manager with a passion for mentoring and leading others and providing an excellent service?
There’s never been a more important time to join Citizens Advice as an Advice Supervisor. With the soaring cost of living, individuals and families are struggling to make ends meet, and we’re experiencing record-breaking demand for our services.
As an Advice Team Manager at Citizens Advice South West Surrey, you will lead a team of paid staff and volunteers to deliver high-quality advice services across multiple locations. You will ensure services meet performance targets, funder requirements, and quality standards. Your leadership will drive service development, maintain operational excellence, and champion staff wellbeing and safeguarding.
If you’re a natural leader committed to helping others, this is a unique opportunity to be part of team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a pivotal role that impacts every people’s live and contributes to a greater cause, we’d love to hear from you.
To download the full role description please go to our website via the apply button.
Deadline for this role is 9am Monday 10 November 2025
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.
To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Occupational Therapy Team Lead – Inscape House School 
Hours: Full-time, 37.5 hours/week, 41 weeks/year Term time
Contract: Permanent
Salary: £43,753 (pro-rated from £48,022)
Are you a passionate and experienced Occupational Therapist ready to take the next step in your career? Do you thrive in a collaborative, child-centred environment where your leadership can make a real difference?
About the Role:
We’re looking for a dynamic Occupational Therapy Team Lead to join our specialist ASC school, part of the Together Trust. You’ll lead a skilled OT team, shape service development, and deliver high-quality, evidence-based therapy to children and young people aged 5–19 with Autism Spectrum Conditions.
This is a unique opportunity to combine clinical practice with leadership, working closely with families, carers, and a multidisciplinary team to ensure holistic support for our students.
What You’ll Be Doing
- Leading and developing the OT service across Inscape House and outreach settings.
 - Managing your own clinical caseload and supervising team members.
 - Delivering specialist assessments and interventions.
 - Providing consultancy and training to staff, families, and external partners.
 - Driving service improvement through evidence-based practice and innovation.
 - Contributing to policy, procedures, and service development within the school and Trust.
 
About You: We’re looking for a passionate, experienced OT who can lead with vision and clinical expertise. You will have:
- A degree or diploma in Occupational Therapy.
 - Registration with the Health & Care Professions Council (HCPC) with a current practicing certificate.
 - Experience working with children and young adults, ideally with Autism Spectrum Conditions.
 - Proven leadership skills and experience managing a team.
 - Strong knowledge of OT assessment tools and evidence-based interventions.
 - Excellent communication and collaborative skills.
 
Desirable:
- Postgraduate study in paediatric OT or Sensory Integration.
 - Experience in school settings, supporting EHCPs, or delivering training.
 - Ability to work across multiple sites and provide outreach services.
 
Benefits
- Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
 - Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
 - Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
 - Cycle to work scheme
 - Eligibility to apply for Blue Light card.
 - Proud to be a real living wage employer.
 - Refer a friend scheme, be rewarded for recommending a friend to work with us
 - Comprehensive training and development opportunities, including apprenticeship qualifications.
 - Long service awards including cash gifts and extra holiday.
 - Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
 - Access to our Employee Assistance Programme for you and adults at your home.
 
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
Curious about us? Watch our quick career video as an Occupational Therapist:
https://youtu.be/Hb-9Dg-qK-s
If you’re ready to lead, innovate, and make a real difference, we’d love to hear from you. Please use examples in your application to demonstrate how your skills and experience align with the role.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
                                The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supervising Advocate
Location: United Kingdom
Salary: £28,480
Do you have a passion for empowering individuals to have their voices heard? Are you an experienced advocate ready to take the next step into a supervisory role? Would you like to be part of a values-driven team within a forward-thinking organisation?
We’re looking for a Supervising Advocate who is committed to delivering high-quality, person-centred advocacy services. In this role, you’ll support a reduced caseload of your own while also guiding and mentoring a team of advocates. You’ll play a key part in ensuring our advocacy practice remains safe, effective, and aligned with contractual and ethical standards.
What You’ll Do
- Provide regular supervision and support to advocates, helping them grow and maintain best practice.
 - Review casework and ensure compliance with quality, safeguarding, and confidentiality standards.
 - Prepare clear, accurate reports and manage sensitive information with discretion.
 - Represent individuals with confidence, compassion, and professionalism.
 - Promote a culture of respect, inclusion, and empowerment across all aspects of advocacy delivery.
 
Hours of Work: 37 hours, 5 days per week, between Monday to Friday, 9am-5pm.
Location: Home based with travel.
Salary:  Full Time starting salary for Supervising Advocate £28480.00 per annum depending on experience.
Contract Type: Permanent
Supervising Advocate Requirements:
- Proven experience supporting or supervising advocates.
 - Strong understanding of advocacy principles and service delivery.
 - Excellent attention to detail and ability to work independently.
 - Skilled communicator with strong time management and report-writing abilities.
 - Confident using digital systems and tools.
 - Full driving licence and access to personal transport.
 
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
 - Discretionary shutdown days at Christmas with up to 4 additional days leave.
 - 1 Community Leave Day per annum
 - Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
 - Auto enrolment Pension plan
 - Death in service cover
 
Meet the Organisation: Who We Are and What We Do
Our client is a leading advocacy charity dedicated to empowering people across diverse communities. We deliver high-quality advocacy services through experienced advocates who support clients to express their views, secure their rights, and make informed choices.
If you think you are the ideal candidate for this challenging and rewarding Supervising Advocate role, don't hesitate! Apply now and become part of a progressive team that values your contribution.
Closing Date: 9AM, Friday 7th November 2025
Interview Date: TBC (Remote via Microsoft Teams or Zoom)
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
Our client is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
Our client is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce/this team/department/job role.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become a vital part of our collaborative and innovative team to make a lasting difference to families?
We are looking for a Social Worker or Senior Social Worker to join our team, based from either Milton Keynes or London.
We believe that every child deserves a loving and supportive home. We are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.
Position: Social Worker or Senior Social Worker
Location: Based in either our Milton Keynes or our London team, with hybrid working arrangements in place for both home and office working, and travel covering Milton Keynes, North London and surrounding areas.
Contract: Permanent full time – 37 hours per week, Monday to Friday.
Salary Ranges: Social Worker - Salary in the range of £34,053 - £41,620 per annum. Senior Social Worker - Salary in the range of £39,292 - £48,022 per annum. If based from our London office, a location allowance of £3,299 per annum will be payable.
About the role:
Our Social Worker/Senior Social Worker’s role is a pivotal one within our Adoption service. Some of your responsibilities will include:
· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel
· support families throughout the matching process and once children are placed, up until the Adoption Order
· participating in recruitment activities and training for prospective adopters
About you:
As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and as a Senior Social Worker, a minimum of 3 years post qualification experience. You’ll have an understanding of child development and the impact on behaviour of interrupted development. You’ll have excellent interpersonal and communication skills and demonstrate a commitment to equality, diversity, equity and inclusion within service delivery.
If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!
If you would like to arrange an informal discussion about the role, please visit our website for contact details for our Adoption Team Manager.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date: 9am, Tuesday 25 November 2025
Interviews will be held on: Thursday 04 December and Thursday 11 December 2025.
Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Box Office Supervisor
Location: The Royal Court Theatre, London
Contract: Full time, Permanent
Salary: £32,643 (gross) per annum
The Royal Court Theatre has an exciting opportunity for someone to join the Front of House team as a Box Office Supervisor.
The Box Office Supervisor is a key role in the Front of House Team and will work closely with the Box Office Manager, Front of House Manager, and General Manager, to support the day-to-day operations of the box office and provide excellent customer service via telephone, email and in person to all Royal Court customers.
The post-holder will be based primarily at the front desk and will play a vital role in supporting the team with accurate and effective data capture using the Spektrix ticketing system. They will also play a key role in championing the Royal Court’s work, sharing their knowledge and enthusiasm with audiences.
The successful candidate will:
- Excellent working knowledge of box office systems including Spektrix.
 - Pro-active and self-motivated with the ability to prioritise and work effectively across a number of tasks with attention to detail.
 - Ability to think on your feet, find solutions and make quick decisions with confidence.
 - Excellent customer care and people skills, with the ability to recognize and address the needs of a wide range of customers and contribute to an inclusive working environment.
 
Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.
To note, your cover letter can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.
Applications will be reviewed on a rolling basis and we reserve the right to close the role early.
We know that AI can be a useful tool when you're putting together an application, whether that's drafting a CV or polishing your answers. You're welcome to use it when applying for a Royal Court Theatre role, but please make sure your application still represents you - your ideas, your experiences and your voice. We're looking for authenticity, imagination and integrity and we want to hear what makes you unique.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Supervising Social Worker
Salary: £41,208 per annum + £1,500 per annum Out of Hours Rota Allowance + £750 per annum Homeworking Allowance (£43,458)
Hours & Contract: 35 Hours per week - Permanent Contract - Working Flexibly Monday to Friday
Location: Homebased within reasonable travelling distance of Somerset and Devon
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We know that we cannot provide exceptional levels of care without our staff which is why we prioritise their wellbeing. As a homeworking organisation, we pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work life balance for all our staff.
A rare opportunity to work for an ‘OUTSTANDING’ team where trauma-informed practice is the foundation of everything we do.
“Members of the team who spoke to the inspector said that they felt valued in their role. They considered that they had access to opportunities that they had not experienced in previous employment. The agency provides exceptional resources for staff to ensure that their emotional well-being and a healthy work-life balance are promoted.” (OFSTED 2022)
We require a Social Worker to support foster carers in Somerset and Devon. The successful applicants will be joining a forward-thinking team with focus on the child being central to decision making. The roles are homebased with a requirement for regular travel to meet carers face to face locally, attend team meetings in Bristol monthly, and for other wellbeing and team events as necessary.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Main role requirements:
- Post qualifying experience in family placement work or post qualifying experience in other childcare settings.
 - A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development.
 - Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations.
 - Experience of working with/supporting looked after children and their foster carers.
 - Thorough and consistent administrative and report writing skills plus excellent communication and relationship building skills.
 - The skills to prioritise and work autonomously, against potentially conflicting deadlines with regard to regulatory requirements.
 - The ability to support our foster carers and their families to achieve the best outcomes for the children in their care.
 
You will need to have a Social Work qualification and be registered with Social Work England. An Enhanced DBS clearance is also required and will be processed by TACT on your behalf.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
 - Progression to salary target rate upon completion of 18 months service.
 - 45p per mile for business travel.
 - Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
 - Family friendly policies.
 - Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
 - Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
 - An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
 - Menopause Policy and free Menopause Clinician Appointments.
 - Stakeholder Pension Scheme (salary sacrifice).
 - Fantastic learning and development opportunities for all roles.
 
The SSSW will be homebased but required to travel regularly to face-to-face meetings at least once a month and on other occasions for training and team wellbeing events.
A Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 16th November 2025
Interview Date: Tuesday 25th November 2025
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Barnardo's North West Fostering Service as a Supervising Social Worker
Barnardo's is one of the UK's leading children's charities, and our North West Fostering Service is committed to providing safe, nurturing, and supportive homes for children and young people. We are now seeking a passionate and skilled Supervising Social Worker to join our dedicated team.
 
About the Role
As a Supervising Social Worker, you will play a vital role in supporting foster carers to provide high-quality care. You will:
- Supervise, support, and develop foster carers to ensure the best outcomes for children.
 - Undertake assessments of prospective foster carers.
 - Contribute to the matching process and foster home stability.
 - Work collaboratively with children, families, carers, and professionals.
 - Maintain accurate and timely records in line with regulatory requirements.
 - Delivering training to foster carers
 
What We're Looking For
We're seeking someone who is:
- A qualified Social Worker (DipSW, CQSW, or equivalent) registered with Social Work England.
 - Experienced in fostering or children's social care.
 - Skilled in building strong, supportive relationships.
 - Committed to safeguarding and promoting the welfare of children.
 - Able to work flexibly, including occasional evenings and weekends.
 
Why Barnardo's?
- A supportive and inclusive working environment.
 - Access to high-quality training and development.
 - Generous annual leave and pension scheme.
 - Opportunities to grow within a respected national charity.
 
Ready to Make a Difference?
If you're passionate about improving the lives of children and supporting foster carers to thrive, we'd love to hear from you.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
 
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
 - Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
 - The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
 - A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
 - Service related sick pay from day 1
 - Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
 - Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
 - Cycle2work scheme
 - Interest free season ticket loans
 - Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
 - 20% discount at Barnardo's stores
 - Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
 - Free access to round the clock employee assistance program for advice and support
 - Access to Barnardo's Learning and Development offer
 
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.
The Benefits
- Salary of up to £37,000 per annum, depending on experience
 - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
 - Pension scheme (3% employee contribution; up to 10% employer contribution)
 - Private medical insurance and healthcare cash plan
 - Employee assistance programme and access to mental health first aiders
 - Learning and development opportunities
 - Cycle to work scheme
 - Offices in a beautiful location
 
This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.
You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.
So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!
The Role
As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.
In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.
You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.
Additionally, you will:
- Oversee daily shop operations, including opening/closing, tills, and security
 - Manage stock control, deliveries, and e-commerce fulfilment
 - Support the recruitment, training, and career development of retail staff
 - Co-ordinate rotas and ensure effective deployment of staff across trading channels
 - Ensure compliance with health and safety, HR, and company procedures
 
Please note, this role will involve lifting and manoeuvring stock.
About You
To be considered as our Assistant Retail Manager, you will need:
- Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
 - Experience in a customer-focused role
 - The ability to train, develop, lead, and inspire a team
 - A high level of visual merchandising skills
 
Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.
                                
                    The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                        
                    
                        
                        
                    
                        
                        
                        
                        
                        
                        
                        
                        

