Team support administrator jobs

Blesma – The Limbless Veterans is the national charity and membership association for limbless serving and ex-service men and women and their dependants.

We help all wounded Servicemen and women who have lost limbs, the use of limbs or eyes, to rebuild their lives by providing well-being support and rehabilitation activities.

Blesma campaigns for our veteran’s rights and looks after individuals and their families by offering a comprehensive welfare system and financial assistance programme.  Rehabilitation, support, counselling and care are the four principal foundations of our organisation.  Together, we can help our men, women and their families face the challenges ahead with renewed confidence and self-belief.

The Activities and Event Administrator is an important role within Blesma as part of a small team that delivers a stimulating sporting and social activities programme to enhance Members rehabilitation and well-being. This is a fantastic opportunity for a personable, organised and committed individual to join an inspiring organisation and make a real difference in the lives of our beneficiaries. 

Please note, applications will be screened as of when they are received and depending on the volume of applications, we may close the position before the closing date. 

We are an inclusive employer and offer equal opportunitis to all, regardless of individual's age, disability, gender identity, marriage or civil partnershiip, race, religion or belief, sex and sexual orientation. 

If you have a disability and wish to request reasonable adjustment at any stage of the process, please get in touch with us. 

If you're unsure about your suitability, apply anyway — we’ll consider your application with care.

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.

This role will be known internally as Supporter Care Executive.

Main duties and responsibilities of the role:

Supporter engagement

· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.

· Managing email enquiries, either by responding or forwarding as necessary.

· Responding to written enquiries received in the post.

· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.

· Recording feedback received by the charity and assisting in the resolution of complaints.

· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.

Donation processing, database and general administration

· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.

· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.

· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.

· Processing and thanking donations relating to regional fundraising and sporting events.

· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.

· Opening and batching incoming post.

· Updating team procedures as required.

· Archiving, scanning and filing documents.

Other duties

· To take personal responsibility for ensuring a good working knowledge of Alzheimer’s Research UK when communicating with supporters. This will require attendance at marketing campaign briefings and other staff presentations and continuously building knowledge by taking the time to read daily news summaries, press releases and the staff intranet.

· To recognise fundraising, engagement and retention opportunities when communicating with supporters using a range of initiatives to explain how donations positively contribute towards the cause.

· To actively and enthusiastically promote supporter care at Alzheimer’s Research UK and be willing to take part in various initiatives to help maintain this such as department updates and trainings and being involved in inducting new starters to Alzheimer’s Research UK on the work of the Supporter Care team.

What we are looking for:

· Experience of working in a customer facing role.

· Experience of handling queries and complaints.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Engaging and professional telephone manner.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Professional and hard-working team player.

· Outgoing, enthusiastic and able to remain calm under pressure.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

About the role:

Are you ready to take the next step in your career and become a leader in one of Single Homeless Project's (SHP's) most dynamic and impactful services? This is an exciting opportunity to join our Ofsted Registered Young Person’s Accommodation Service as a Deputy Team Manager - where your skills, passion, and ambition can make a lasting difference in the lives of at risk young people and young people leaving care whilst growing your own professional journey within SHP. We have three roles available in Camden, Islington and Waltham Forest. 

In this role, you’ll work closely with the Service Manager to inspire and guide a dedicated team, ensuring our support is not only high-quality and consistent but also rooted in compassion and ambition for each young person’s future. Your leadership will help shape services that are creative, person-centred, and aligned with SHP’s values - supporting young people to build the confidence, independence and life skills needed to thrive. From overseeing support plans to championing best practice and compliance, your day-to-day work will be integral to creating positive outcomes and a nurturing environment where young people can grow and achieve.

This is more than a management role - it’s a chance to be part of something transformative, to lead by example, and to take a significant step forward in your career at SHP. If you’re passionate about supporting young people and ready to lead with purpose, this is the opportunity you’ve been waiting for.

About you:

• Experience managing staff working with young people at risk and looked after care leavers and an experience of working within Ofsted Registered accommodation services.
• A capacity to self-develop and grow.
• Be able to creatively inspire opportunities for our young people to thrive.
• Track record in building positive working relationships and community networks genuine commitment to working with young people.
• A willingness to work in a way that empowers our young people
• Have a flexible and resilient approach to their work including providing client centred solutions rooted in trauma informed practice

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd August at midnight

Interview date: Tuesday 12th and Thursday 14th August Online via Microsoft Teams.

This post will require an Enhanced DBS check to be processed for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. 

The Baobab Centre works as a non-residential therapeutic community with young asylum seekers and refugees and we are looking for an exceptional candidate with at least two years' experience of working in a busy office environment.

As a member of our non-residential therapeutic community you will participate in the development of meaningful relationships and social learning, constructing a holistic therapeutic environment where all relationships with all members of the community matter.

You will have experience managing a small team, including line management duties. You will be a key part of our multi-professional team and will be responsible for the administrative management of clinical files and supporting the clinical team. You will have excellent organisational and communication skills and be willing to participate in the life of the Baobab Community.

Job Title - Administrative Assistant (Advice and Information)

Contract - Permanent

Hours - 14 hours per week, work pattern can be discussed, to include Thurs/Fri (Fri morning specifically)

Salary - £10,082.80 (£25,207 FTE)

Location - Coram Campus, London (hybrid possible)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families, and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

We are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland, and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

We support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care.

About the role

The Administrative Assistant (Advice and Information) role provides important administrative support to our small, friendly Advice and Information Team. The role will focus on providing administrative support to the following two parts of the wider team:  

- The Outbound Permanence service. This provides specialist advice by email, supported by legal research, country-specific written guidance, and individual consultations where necessary, to local authority social workers and lawyers considering the placement of children in care proceedings with relatives and friends overseas on all legal orders. The service also delivers regular training and events.

- CoramBAAF members’ Advice Line. This covers all aspect of adoption, fostering, kinship and related areas in the UK. It is busy and popular with professionals, primarily social workers, who use the service. It offers telephone and email advice, prioritising speed, and quality of service.

Working hours can be discussed, but to include Thurs/Fri (Friday morning specifically)

To apply for this role, please click on the 'apply now' button below to complete the application. Please note we do not take cv’s so please reference how you will meet the JD & PS in the reasons for applying section.

Closing Date: 23.59pm 10th August 2025

Interview Date: 19th August 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

We have an exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Administrator. Used to taking day to day transaction processing in your stride, you’ll use your experience to be part of ensuring that we have the business information needed for decision making across the charity.

Starlight is a small team with a lot to deliver so a can-do attitude is critical; we all roll our sleeves up and do what’s needed to make things happen for our children, families and healthcare professionals. You’ll have a real desire for effective working, enjoy finding ways to improve the efficiency of our financial systems and processes and be experienced in working across an organisation to be a true partner to our passionate, supportive and dedicated Starlight team.

Reporting to the Finance Manager, you’ll be part of our small but highly effective Finance team. Underpinning the delivery of services to our children, families and health professionals and the fundraising which makes that possible, the team is dedicated to great governance - both decision making and compliance – bringing business thinking to all that we do, strong financial management and much more. Evidence-based decision-making is at the heart of all we do which requires reliable and timely information; our finance team is responsible for ensuring we always have the strong and relevant financial information as we work to deliver our realistically ambitious three-year plan.

As our Finance Administrator, you’ll have the chance to have a real impact on the charity’s ability to raise funds and deliver services. This role will enable the finance team to evolve in response to the changing needs of the organisation and to help lead on the delivery of our strategic aims. As Finance Administrator you’ll take care of the transactional work, be committed to collaborating across the organisation, and be a key part of shaping the work of the finance team.

Sitting within the Chief Executive’s Office, this new position of Internal Communications and Team Executive, will play a key role in delivering high-quality internal communications across ARUK. The Internal Communications Team exists to ensure every employee feels valued, included and informed. We are facilitators, ensuring employees have the tools they need to feel heard and empowered to engage authentically within the organisation, leading us closer to a cure.

Reporting to the Senior Internal Communications Officer, they will be a key member of the Chief Executive Office Team. They will also provide administrative support to the team, the Director of Strategy and Governance and our Board of Trustees to carry out their roles efficiently and to support delivery of ARUK’s strategy and CEO office team objectives.

Main duties and responsibilities of the role:

Internal Communications

· Manage monthly intranet metrics and reporting.

· Support teams on Internal Communications events, including the all-employee away day, annual picnics, Monthly Coffee Mornings, Board/Trustee activity, and other relevant areas.

· Work as part of the Internal Communications Team to deliver regular CEO Comms.

· Support the wider CEO Office Team with their internal communications needs.

Strategy and Governance

· Work with the Director of Strategy and Governance to provide support on key priority projects relating to strategy delivery and internal communications.

· Provide administrative and logistical support for our annual planning and budgeting process.

· Support the team with the logistics and organisation around Board meetings.

Administrative and Team support

· Learn how to use/and be proactive in using the organisation's CRM system (Salesforce) to record key activity for the CEO Office Team.

· Help arrange and service CEO Office team activities throughout the year, including team meetings, away days and development opportunities.

· Support the Executive Support team in providing administrative support to the Chief Executive and other Directors as required, including completing expenses, arranging travel and booking meeting rooms.

What we are looking for:

· Proven work experience in a similar role

· Comfortable using Microsoft Office (e.g., Word, Outlook, PowerPoint and Excel) and willing to learn new tools (e.g. intranet)

· Experience working with different people and working styles.

· Strong administrative experience and attention to detail

· Ability to liaise and communicate with staff at all levels

· Strong inter-personal skills, with an ability to build and maintain relationships, trust, empathy at all levels.

· Excellent listening skills, demonstrating flexibility, curiosity and a willingness to learn.

· Excellent organisation and time management skills.

· Strong team player who can work both independently and collaboratively with stakeholders at all levels.

· Strong written and verbal communication skills, with a high attention to detail.

· Strong ethical standards and a high level of personal integrity.

· Ability to maintain discretion and confidentiality at all times.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £26,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd August 2024, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are looking for a compassionate and organised Welfare Administrator to join our Health & Wellbeing team at the Royal Hospital Chelsea.

About the Role:

Reporting to the Head of In-Pensioner Welfare, you’ll be the welcoming face of our department—providing front-of-house support and being a key point of contact for our In-Pensioners, their families, and external stakeholders. You’ll assist with a wide range of administrative and practical tasks that help ensure our Army veteran residents receive the care and support they deserve.

Key Responsibilities:

Respond to daily queries from In-Pensioners, families, and colleagues.

Assist In-Pensioners with tasks such as form-filling, booking appointments, and troubleshooting devices.

Coordinate transport and peer companions for hospital visits.

Maintain accurate records and manage the issuing of mobile pendants.

Support the planning of onsite activities, training, and workshops.

Provide general admin support across the Welfare team.

About You:

You’ll be empathetic and solution-focused. Professionalism, flexibility, and strong communication skills are essential, along with a proactive and supportive approach to teamwork.

This is a full time role working an average of 41 hours per week

If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

Ask for references from those you have listed on your application form

Check your right to live and work in the UK

Check any declarations you have made on your application form

Ask you to complete a medical form

Carry out an Enhanced DBS application.

Hybrid working within commuting distance of our Blackburn campus

Fixed-term contract for 12 months

We are seeking a motivated and enthusiastic Regional Administrator to join our North and West Team. We are looking for an organised individual who can call on their strong administrative skills and experience to support the North and West Team in being the first line of communication and leading on events management.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

We are seeking a motivated and enthusiastic Regional Administrator to join our North and West Team. We are looking for an organised individual who can call on their strong administrative skills and experience to support the North and West Team in being the first line of communication and leading on events management.

Key benefits

• Highly competitive pay and pay progression opportunities
• Flexible start and end working times
• Flexible working opportunities, including significant scope for hybrid working
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year)
• Entry to the highly valued Local Government Pension Scheme
• Excellent opportunities to develop your skills and experience and to progress your career
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals
• Diversity and Inclusion

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

For more information and to apply, please visit our careers page.

Closing date: 23:59 on 27 July 2025.

The Parish Support Team provide a first point of contact and act as a resource and information hub that serves the needs of our churches and communities. The team is also responsible for governance and pastoral planning at every level of the Diocesan structure.

We are seeking a skilled and enthusuastic administrator to join our Parish Support Team.

You will provide comprehensive and proactive administrative support to colleagues across the team with a particular focus on team events, supporting parishes, maintaining the diocesan database and central services. 

Reporting to the Assistant Diocesan Secretary (Parish Support) with strong functional links to the Assistant Diocesan Secretary (Operations and Governance), this is an exciting opportunity to work under your own initiative whilst providing support within a team.

This post is often the very first contact people have with the Diocesan office, so the role requires a cheerful, friendly, well-organised person.  You’ll have initiative, in-depth experience in office organisation and systems, excellent customer service skills and a “can do” attitude. You will thrive working with and contributing alongside the Office Services Manager, Diocesan Property Manager and the Parish Support Team Assistant.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic and male candidates as they are under-represented within Barnardo's.

Our basis and values

At Barnardo's our purpose is to transform the lives of vulnerable children and young people.

• Do you want to work for the UK's largest children's charity?
• Do you have skills and experience in various aspects of administration?
• Do you want to work with a supportive and passionate team?

If you have answered ' YES' to the above questions, then you may be the person that we are looking for and we would like to hear from you.

The Admin Assistant role is a varied one and includes the following as essential criteria

• Reception duties
• Undertake data input and production of data for management.
• Health & Safety tasks related to our building/office.
• Administrative support to the team.
• Using a wide variety of IT applications.
• Proven office administration skills, including minute taking.
• Experience of service user records administration.
• Willingness to travel between office bases for meetings, training etc.

We are therefore looking for someone with:

• Ability to give good attention to detail.
• Ability to work to deadlines.
• Good numeracy skills.
• Excellent interpersonal skills.
• Strong organisational skills.
• Extensive experience with IT packages such as Outlook, Word, Excel.
• Excellent team working skills.

When completing your application please refer to your skills knowledge and experience in relation to the additional information alongside the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Barnardo's staff receive regular supervision and training on our systems and procedures. We have a strong culture of staff support and a commitment to well-being. At Barnardo's we believe in creating equality of   opportunity in the workplace and supporting people to manage their work-life balance. 

Full induction will be given, including:

• Mandatory e-learning.
• Support around policies and procedures.
• Shadowing opportunities with other Barnardo's staff.
• Safeguarding training.
• Other job-related training opportunities.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

We are seeking a diligent, highly organised and spiritually grounded individual to take up the newly created role of Media Content Administrator. Sitting within the Projects department, this role exists to serve the Outreach department by managing the collection, processing and organisation of media and narrative content from our global project partners.

You will be the primary custodian of our photo and story library, ensuring all content—photos, videos, audio files, written reports—is received, catalogued and stored appropriately, sensitively and in line with our internal policies. This work is vital in equipping our Outreach team with powerful, story-rich content that inspires awareness, prayer and generosity in support of our mission.

The role is well-suited to a practicing Christian with a heart for global mission, a deep respect for ethical storytelling, and a meticulous approach to organisation and digital asset management.

Apply before Thursday 31st July 2025

This role requires you to already have a Right to Work in the UK

Reporting to:  Partner Journey Supervisor
Responsible for:  Communications with our donors, sponsors, and inquirers
Location:  122 Braymere Road, Hampton, Peterborough, PE7 8NB
Weekly Hours:  40 hours per week
Salary:  £30,000 pa

WELCOME TO GFA WORLD

Since 1979, we have been committed to serving the “least of these” in Asia and Africa, primarily in places where no-one has ever heard the name of Jesus, so that those still waiting can experience the love of God for the first time. We are partnered with national missionaries serving as the hands and feet of Christ in Asia and Africa, helping children in poverty and suffering, and running community development initiatives to help families in need of care or during disasters.  

As a Christian missions order we function as a community, and by joining GFA World you'll be joining a family that's doing life together, journeying towards Jesus, living for eternity, and making a difference for some of the poorest and most afflicted people on earth, in Christ's name. 

WHY THIS ROLE MATTERS

Our impact on the mission field is fueled by the faithful donations and prayers of our sponsors and donors in the UK and Europe.  These are our "partners" in the Gospel, labouring with us in prayer, giving sacrificially, raising a voice for the needs on the mission field, and often finding meaning in Jesus' call on their lives. 
 
Most people don't realise how much need there is, nor how they can make a difference to it, while for some it doesn't yet matter.  We aim to be a window into the mission field, to help people see the multitudes and be moved with compassion, and begin to take steps to make that difference as a partner of GFA World.  This is their "Partner Journey".

Today thousands of people in the world will die without ever having had a chance to hear of Jesus' love for them, and we exist to give more people that chance before it's too late.  We currently have about 1,500 generous partners, and we hope to double that in the next 5 years.  

In this role you will serve as a vital link between the church in the UK and Europe and the mission fields of Asia and Africa.

YOUR RESPONSIBILITIES

You will help people find their path on our "Partner Journey".  You will function as part of a team, and have training in each aspect of the team's ministries, but you will only be responsible for certain ones or parts of them at any one.  These functions include, but are not limited to:
•  Point of Contact
•  Donor Services
•  Sponsor Relations
•  Posting Materials
•  Corporate Prayer

Point of Contact
Our sixth Core Value is "Having A Servant Lifestyle", and one way we do that is by answering phone calls and e-mails from our partners and inquirers.  You and the team will be the voice of GFA World to the UK and Europe, representing the mission field to them.  We will train you to answer queries, process requests, and share stories from the mission field. 
 
Donor Services
Our second Core Value is "Being A People Of Integrity And Excellence", and one key way we live that out is proper handling of donations from our faithful partners.  You and the team will receive donations and record them in our database, and send the appropriate acknowledgments to those who gave them.  

Sponsor Relations
Part of our Mission Statement is to "fulfil the Great Commission through sending out qualified labourers in partnership with the body of Christ".  There's no better way to see that happen than to help believers here sponsor missionaries in mission field areas.  You and the team will help people initiate and maintain their sponsorship commitments, sending them photo profiles, testimonies, and updates.

Posting Materials
We can't take everyone to the mission field to experience what God is doing, the next best things is to give them materials which tell the story, and challenge them to think about others.  You and the team will be helping that happen by sending people our mission minded materials and books.

Corporate Prayer
Our fifth Core Value is "Being A People Committed To Prayer And Worship", and GFA World started with a Tuesday Night Prayer Meeting.  It is fueled by prayer, and would die out without it.  We maintain this tradition and require all staff to take part in praying for the needs of a dying world, to ensure we are always depending upon the Holy Trinity for grace for His work.

ABOUT THE APPLICANT

We recognise that, to be great at your role, there are certain characteristics that are important and others that enable a good fit within our existing team and culture.  But if you don’t meet them, get in touch anyway!  you may be more awesome that you realise.

• You are a practising Christian who reads the Bible and has attended a local church for at least 2 years
• Proven experience in administrative roles
• Excellent organisational and time management skills
• Strong attention to detail
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Experience with database management
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• You’d like to make a difference for people in other countries, even though you may never meet them in person
• You don’t feel a call to go to the mission field yourself, but you desire to use your time on Earth to help people know Jesus, from an office here in England
• You are able to communicate effectively in spoken and written English
• Have excellent verbal and written communication skills and be able to communicate clearly and effectively to internal and external Partners and team members.
• Ability to develop a rapport quickly with internal and external Partners, adopting a friendly and confident approach with a wide range of Partner types.

NOTE: As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to:
•  be a practising Christian, and current active membership of a local church
•  subscribe to our statement of faith and the Nicene Creed (see below)
•  demonstrate a personal commitment to our Mission and Core Values
•  participate in, and sometimes lead, our times of Christian prayer
•  be willing to work with Christians from various denominations

GFA WORLD’S STATEMENT OF FAITH

WE BELIEVE:

•  That the Bible is the inspired and infallible Word of God, given to us by the Church – “the pillar and ground of the truth” (1 Timothy 3:15).
•  The Nicene Creed to be the official Creed of the Holy Church.
•  In one God, Creator of all things, eternally existing in three persons: Father, Son, and Holy Spirit, and that these three are co-eternal and of equal dignity and power.
•  In the deity of Jesus Christ; His miraculous conception by the Holy Spirit; His virgin birth; His sinless life; His death on a cross; His bodily resurrection; His ascension to the right hand of the Father; and His personal, imminent return.
•  That man was created by and for God; that by man’s disobeying God, every person incurred spiritual death, which meant they were no longer in communion with God, and physical death was the consequence; and that all people are given the option of being redeemed and restored to God.
•  The Lord Jesus Christ died for our sins and that all who believe in Him are declared righteous because of His victory over death and are, therefore, in right relationship with God.
•  Salvation means far more than being “saved from sin; we are saved for sonship, to be divinely adopted sons and daughters of God. Forgiveness is the precondition for God’s greater gift, the gift that will last beyond our death: the gift of divine life” (1 Corinthians 15:3-7).
•  Believers in Christ are destined to share in the life of the Holy Trinity. Sharing in the life of God, as God has shared in our humanity (1 Peter 1:4).
•  In the present ministry of the Holy Spirit indwelling all believers and thus enabling and empowering the life and ministry of the believer.
•  In the bodily resurrection of everyone who has lived, the everlasting blessedness of those in right relationship with God, and eternal separation for those who have rejected God’s forgiveness in His Son.
•  The sacrament of marriage to be ordained by God as a holy union between one man and one woman as biologically defined at birth.

OUR MISSION

To be devout followers of Christ and to fulfil His Great Commission amongst people still waiting to hear His name for the first time... by training up, sending out, and assisting qualified labourers in partnership with the body of Christ

OUR CORE VALUES

1. Knowing the lord Jesus more fully & intimately
2. Being a people of integrity and excellence
3. Living in submission to God’s word
4. Being a people of faith
5. Being a people committed to prayer & worship
6. Having a servant lifestyle
7. Being a people of grace & love
8. Serving sacrificially
9. Being a people sold out to win the lost at any cost
10. Working together with the body of Christ

THE NICENE CREED

We believe in one God, the Father Almighty, maker of heaven and earth, and of all things visible and invisible.

And in one Lord Jesus Christ, the only begotten Son of God, begotten of the Father before all worlds; God of God, Light of Light, very God of very God; begotten, not made; being of one substance with the Father, by whom all things were made. Who, for us men and for our salvation, came down from heaven, and was incarnate by the Holy Spirit of the Virgin Mary, and was made man; and was crucified also for us under Pontius Pilate. He suffered and died and was buried; and the third day He rose again, according to the Scriptures, and ascended into heaven, and sits at the right hand of the Father; and He shall come again, with glory, to judge the living and the dead; whose Kingdom shall have no end.

And we believe in the Holy Spirit, the Lord and Giver of Life; who proceeds from the Father; who with the Father and the Son together is worshiped and glorified; who spoke by the prophets. And we believe in one, holy, catholic and apostolic church.

We acknowledge one baptism for the remission of sins; and we look for the resurrection of the dead and the life of the world to come.

Amen

We’re looking for a proactive and organised Team Administrator to play a key role in keeping our organisation running smoothly, providing vital support across all teams and functions.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to provide high-quality administrative support across the organisation, ensuring the smooth and efficient running Khulisa's day-to-day operations. This includes, but is not limited to:

• Scheduling and organising internal staff meetings and events 
• Providing end-to-end support in Khulisa's recruitment processes
• Managing Khulisa's central mailbox 
• Taking resposibility for Khulisa's invoice management system
• Carrying out monthly payroll administration

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience

• Experience in a similar position working across departments and teams to provide support - or a demonstratable ability to do this 
• Experience of using digital platforms for for scheduled and ad hoc administrative processes, including relating or organisation's operations or other functions 
• Ability to perform financial administrative tasks, such as expenses administration, using relevant software
• Excellent organisational and time management skills 
• Ability to prioritise competing commitments and work accurately and methodolically under pressure and work tight deadlines
• Ability to properly deal with sensitive / confidential information
• Experience working within a small but close-knit team
• Demonstrable ability to plan and prioritise own workload with minimum supervision 
• Ability to buy strongly into strategic objectives and reflect passion for Khulisa's work with and for Young People
• Willingness to work occasional weekends and evenings when required 

Knowledge/Skills

• Strong IT skills, including proficiency in Microsoft Excel spreadsheets
• A commitment to Khulisa's work 
• Some knowledge of Salesforce or other similar CRMs

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.