Team support worker jobs in Liverpool

Communications Manager

Part-time: 18.75 hours per week (0.5 FTE)

Contract duration: Fixed term until 30 June 2026, with strong likelihood of extension

Line managed by: Head of Policy & Engagement

Location: Remote within the UK (with occasional travel as needed)

Salary: £40,000 FTE (£20,000 pro rata)

About GISF and Protect Aid Workers (PAW)

The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian and development sectors. With over 150 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.

Protect Aid Workers (PAW) is a multi-partner mechanism that supports humanitarian personnel who have experienced serious security incidents while carrying out their work. PAW provides financial assistance and access to legal support to aid workers and their families following critical incidents, including detention, serious injury, kidnapping, or death. The mechanism aims to fill gaps in protection and support where organisational or national systems are insufficient. PAW is delivered through a consortium of partners, including GISF, Legal Action Worldwide, and Protect Humanitarians, and funded by the European Commission.

About the role

GISF is seeking a Communications Manager (0.5 FTE) to lead a high-quality, high-impact communications for the Protect Aid Workers (PAW) initiative, ensuring strong, consistent, and compelling public-facing outputs that amplify the programme’s impact and visibility across partner and audiences. The role will be embedded within the PAW programme, while reporting into the GISF Secretariat under the line management of the Head of Policy and Engagement.

Key responsibilities

Lead on priority PAW communications deliverables, including:

Human stories and case-based communications

• Work closely with PAW case managers to identify suitable stories of aid workers who received support from the PAW mechanism following an incident
• Develop and produce compelling written and visual human stories with consideration of sensitivities
• Translate case learnings into accessible comms products

Design and visual communications

• Develop and maintain PAW graphic templates and visual assets
• Produce partner comms kits, social media assets and visual toolkits
• Ensure consistent branding across all PAW outputs, including materials produced by partners

Events and external engagement

• Support the events team with communications needs for key programmatic events
• Develop event-specific comms plans, materials, and live outputs
• Coordinate with PAW partners to align messaging

Other

• Provide additional communications support as needed

Person specifications

• Demonstrable experience leading communications for complex programmes, partnerships, or campaigns
• Experience developing human stories end-to-end, from identifying suitable cases to final presentation
• Competence in graphic design tools, particularly InDesign and Canva
• Proven experience producing high-quality visual materials, including templates, toolkits, or brand assets
• Ability to turn ideas into clear, visually engaging products (infographics, reports, slide decks etc)
• Strong writing skills for different audiences
• Experience leading communications for events

Attributes

• Strong judgment and sensitivity when handling difficult subject matters
• Ability to build trust with partners and beneficiaries
• Commitment to high-quality delivery and collaborative working style

We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.

As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.

You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
• Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
• Support organisational business planning and future growth.

Regulatory Compliance & Governance

• Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
• Lead regulatory audits, inspections and risk management.
• Provide assurance on compliance and viability to the CEO and Trustees.

Service Quality & Client Experience

• Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
• Oversee effective complaints management, learning reviews and client feedback systems.
• Ensure properties and services meet high standards of safety, warmth and comfort.

Operational Leadership

• Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
• Ensure effective escalation of tenancy breaches and safeguarding practices.
• Work closely with Life’s Helpline services around referral and allocations.

Financial & Asset Management

• Oversee rental income, arrears, void control and financial performance.
• Manage contracts, grants and local authority funding.
• Ensure major works, planned maintenance and statutory compliance are delivered effectively.

Leadership & People Management

• Lead and support Housing Managers, support teams and frontline workers.
• Foster a positive culture of accountability, inclusion and high standards.
• Support staff development and performance.

Partnership Management

• Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
• Represent Life at external forums and sector networks.

About you:

Essential

• CIH Level 5 (or equivalent) qualification
• Senior leadership experience in supported housing, social housing, or homelessness services
• Strong knowledge of housing law, tenancy management and regulatory compliance
• Understanding of Housing Ombudsman standards and consumer regulations
• Experience in strategic planning, service development and organisational growth
• Budget management and financial performance experience
• Experience with property maintenance, asset management and compliance
• Strong safeguarding knowledge
• Excellent leadership, communication and stakeholder management skills
• UK driving licence and access to a car

Desirable

• Experience supporting vulnerable women or family services
• Charity/third sector leadership experience
• Experience securing funding or development partnerships

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £45,750 per annum

Hours: 32 hours per week

Location: Home based with extensive travel across the South of England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

Seasonal Worker Scheme (SWS) call handlers will be responsible for responding to a variety of forms of contact made through the SWS support line. You will work as part of a small but dynamic and friendly team responding to a variety of callers and contacts. Your day-to-day responsibilities will include answering incoming calls and contacts, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data. You will form part of a triage service that will signpost callers and contacts to identified third parties who can deal appropriately with their enquiry. You will ensure all actions and data are recorded accurately and promptly to aid relevant follow up and close out of issues. You will be person-centred and deal with a variety of worker issues, including dealing with workers who may be in situations of exploitation. SWS call handlers will report directly to the Worker Wellbeing Manager within our Business Services Team.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 22 February 2026.

Interviews will likely be held during the week commencing 2 March 2026.

Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Looking for a career in children’s social work with purpose and a clear path for development? 

Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026. 

As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.

On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you. 

About the programme 

Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support. 

On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work. 

What to expect 

Year one: 

• Begin study for your postgraduate diploma in social work

• Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators 

• Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs 

Year two and three:

• Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs) 

• Keep working towards your social work master’s degree 

• Join the Frontline Fellowship, a national community offering career-long support and development 

The role:

As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means: 

• Visiting a child at home or school 

• Supporting a parent through difficult circumstances 

• Working with teachers, health professionals or police 

• Writing reports and helping decide what’s safest for a child 

It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement. 

Who we’re looking for  
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds. 

You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant. 

Eligibility requirements 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)

• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)

• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)

• Be resident in England by the time the programme commences

• Not be a qualified social worker 

Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort. 

Real support. Real skills. A career that matters. 

Apply now 

Delivered by children’s charity Frontline. Formerly known as the Frontline programme. 

Lived Experience Recovery Worker

Location: Macclesfield and Crewe
Salary: £24,937 per annum
DBS: Enhanced with Adults Barred List

Are you passionate about making a difference for people severely affected by mental illness?
At Rethink Mental Illness, we believe in the power of lived experience to inspire hope and recovery. We’re looking for someone who has personal experience of mental illness and recovery to join our Involvement, Recovery & Wellness Centre team, working in partnership with Cheshire and Wirral Partnership NHS Foundation Trust.

What you’ll do

• Use your lived experience to provide one-to-one and group peer support.
• Coach and mentor individuals to self-manage their mental health and achieve their goals.
• Build strong, respectful relationships and work within clear professional boundaries.
• Help people access local services and community resources.
• Promote recovery, wellbeing, and empowerment through practical and emotional support.

What we’re looking for

• Personal experience of recovery from mental illness.
• Empathy, understanding, and great listening skills.
• Commitment to Rethink values: Passion, Openness, Hope, Expertise, Understanding, and Equity.
• Ability to work as part of a team and contribute to service improvement.

Experience in mental health support or social care is desirable but not essential – what matters most is your lived experience and willingness to learn.

Why join us?

You’ll be part of a charity that CARES – we Connect, we’re Accountable, we show Respect, we Evolve, and we deliver Success. We offer training, supervision, and the chance to make a real impact in people’s lives.

Ready to use your experience to help others?

Apply today and help us lead the way to a better quality of life for everyone severely affected by mental illness.

We are currently looking for a Campaigner to join our growing team and support a new energy campaign that challenges the Scottish Government to help create an energy system for Scotland that works for workers, communities, the Scottish public and the planet.

You’ll be working with a team including external partners to convey a simple, powerful, united vision for the future of Scotland’s energy system that cuts through the noise and presents a more democratic energy system that brings tangible benefit to people’s lives.

You will be helping to support a network of unions, impacted communities and workers, climate groups and community groups powerful enough to hold the Scottish government to account, and creating public pressure on Scotland's politicians to take positive action on the future of Scotland’s energy system.

Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship. 

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.

The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.

The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.

Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.

The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.

At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.

This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.

How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.

This role will require flexibility for occasional travel in England and Wales.

Key responsibilities:

Organisational safeguarding accountability and assurance

• Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
• Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
• Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
• Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.

Trauma-informed safeguarding practice and oversight

• Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
  • Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
  • Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
  • Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
• Support staff through reflective supervision, guidance, and training to respond effectively.
• Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
• Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
• Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
• Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.

 Policy, compliance and organisational assurance

• Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
• Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
• Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.

Culture, capability and continuous improvement

• Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
• Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
• Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
• Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.

Equity, inclusion and anti-racist safeguarding

• Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
• Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
• Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.

Partnership working and external accountability

• Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
• Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.

Experience (Essential)

• Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
• Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
• Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
• Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
• Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
• Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
• Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.

Knowledge (Essential)

• Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
• Up-to-date knowledge of children’s and adult social care systems.
• Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
• Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
• Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
• Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements

Skills and abilities (Essential)

• Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
• Calm, credible, and reflective approach in ambiguous or high-pressure situations.
• Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
• Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
• Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
• Ability to work collaboratively across wide-ranging professional teams and external partners.
• Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.

Qualifications (Essential)

• Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
• Evidence of ongoing professional development in safeguarding children and adults.
• Permission to work in the UK.

Attributes and general characteristics (Essential)

• Commitment to the values, aims, and objectives of Kinship.
• Respectful, empathetic approach to working with individuals from diverse backgrounds.
• Flexible and willing to travel across England as required.
• Excellent written and spoken English.

Desirable

• Lived experience of kinship care.
• Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
• Experience in innovation and continuous improvement within safeguarding practice or organisational culture.

How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026. 

For all questions, please provide a maximum of 250 words per answer.

1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career?  Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to. 

2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.

3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response? 

4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed? 

5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

The National Youth Agency is looking for a new Academy Tutor to join our Academy Team.

Academy Tutor
Contract: Maternity cover until August 2026 (subject to extension)
Hours: Full-time – 37 hours per week
Salary: £36,724.54 per annum
Remote: This role is homebased (in England) with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.

To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.

Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work. 

The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people. 

The Academy Tutor will ensure the NYA is at the forefront of developing its products and services. 

You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.

Key responsibilities for this role will include:

• Developing and delivering training along with the development of programmes (including accredited training). 
• Supporting learners and monitoring their progress through regular reviews and assessments. 
• Contributing to the ongoing development and improvement of resources and processes. 
• Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
• Ensure all learners have a supportive and positive learning experience
• The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
• Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Participating in team meetings, session planning and evaluation meetings.
• Compliance with all NYA policies and procedures.
• Compliance with all safeguarding policies and health and safety requirements.
• Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.

Closing date: 11.59pm on Sunday 1st March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.
Interviews to be held W/C 10th March 2026 (subject to change).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer. 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

No agencies please.

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature

· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain Patient Services documentation and make sure details are updated with clear and concise information

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / patient stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.

· Support Patient Services Manager with administrative tasks/requests

Person specification:

- Sufficient healthcare knowledge and empathy when managing enquires

- Excellent verbal and written communication skills

- Excellent attention to detail and accuracy

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Professional, methodical and thorough approach to work with a friendly and polite manner

- Ability to work on own initiative as well as part of a team

- Full Driving Licence with access to a vehicle

- Educated to GCSE level minimum

About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.

As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you. 

Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.

This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.

The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.

The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.

The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.

This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.

Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales. 

Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.

You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.

Key responsibilities:

Programme delivery and coordination

• Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
• Maintain delivery plans, action logs and trackers using Asana.
• Support coordination of onboarding activities with local authorities and internal teams.
• Ensure all operational documents are version-controlled, accessible and kept up to date.
• Flag emerging issues, risks or capacity pressures early, with clear evidence.
  

Local authority engagement and ecosystem mapping

• Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
• Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
• Maintain accurate, up-to-date local authority profiles and ecosystem maps.
• Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).

Outreach and local marketing support

• Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
• Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
• Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
• Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.

Communities of Practice support

• Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
• Support scheduling, logistics, materials and follow-up actions.
• Capture learning, actions and insights clearly and consistently.
• Support translation of local learning into insight for programme improvement and future scale-up.
  

Administrative excellence and anticipation

• Deliver a consistently high standard of administration across the programme.
• Maintain clear, structured and accurate records across all systems.
• Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
• Proactively prepare information, materials and updates without needing to be prompted.
• Act as a reliable operational anchor, ensuring nothing falls through the cracks.
• Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
  

Data, systems and technical delivery

• Maintain accurate and timely data entry across Salesforce and related systems.
• Support data quality checks and evaluator requirements.
• Use Asana, Salesforce, Notion and Canva confidently and fluently.
• Support documentation, manualisation and knowledge management.
• Ensure systems are used consistently and to a high technical standard.

Coordination, reporting and communications

• Coordinate meetings, agendas, notes and follow-up actions.
• Support preparation of dashboards, updates and reports.
• Ensure information is shared clearly, accurately and on time.

How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026. 

1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)  

2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?  

3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome? 

4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Research Officer will play a key role in supporting the scientific foundation, development, and coordination of AHS. The post holder will focus initially on supporting the development of the AHS pilot, contributing as required to methods selection, co-development of materials and assessment processes, writing of protocols and ethics submissions and preliminary testing of processes. Activities will involve conducting comprehensive literature reviews, supporting the development of piloting tools and protocols, engagement with schools, adolescents and parents, and addressing operational and logistical considerations necessary for successful delivery. The position is essential to ensuring the pilot and future study are grounded in robust evidence and implemented effectively.

Main responsibilities

Research & Evaluation

• Support in summarising existing evidence, and ongoing work with the research community, to identify insights and knowledge gaps that inform piloting and study research questions
• Support in conducting literature reviews and background research on determinants of adolescent health and identify tools and measures suitable for field-based assessment
• Contribute to the design and delivery of qualitative and/or quantitative research activities in support of study set-up
• Contribute to the design and delivery of public engagement and involvement activities

Piloting Design & Planning

• Contribute to developing piloting protocols and frameworks
• Assist in drafting documents for submission for ethical approval
• Help design, test and adapt measurement tools (e.g. questionnaires) and visit processes
• Support in the preparation of piloting recruitment materials
• Assist in the recruitment of, and relationship building with, schools for pre-testing

Data Collection & Fieldwork Support

• Support procurement of logistics for fieldwork
• Support in the preparation of field worker training materials
• Support training for data collectors and field staff
• Assist in data collection where required
• Be a part of a core team that ensures adherence to ethical standards and protocols

Piloting Coordination Support

• Support meetings and workshops on workstreams
• Support write-up of feasibility testing findings, and contribute to revisions on plans based on findings
• Support the senior study project manager as required on managing piloting timelines, risks and progress

Administrative and Logistical Support

• Take meeting minutes for the scientific study team as required
• Manage piloting documentation and version controls
• Respond to stakeholder queries as required

Knowledge, skills and experience

Essential criteria

• A Masters degree in epidemiology, public health, social sciences, or a related discipline
• Demonstrable experience in supporting research studies, preferably in population and/or adolescent health.
• Ability to translate complex findings into clear, actionable insights
• Ability to synthesise literature and evidence concisely for reporting to diverse audiences
• Evidence of strong written and verbal communication skills, including the ability to contribute to protocols and ability to communicate effectively with a wide range of internal and external stakeholders
• Strong organisational skills and attention to detail, with the ability to manage competing priorities and deadlines
• Proven ability to work effectively as part of a multidisciplinary team
•  Ability to form strong working relationships with colleagues, partners and stakeholders at all levels, both in person and virtually.

Desirable criteria

• A PhD in epidemiology, public health, social sciences, or a related discipline (completed or due to be submitted within 3 months of application)
• Prior experience of working on adolescent health, youth development, or related public health issues
• Experience of conducting and reporting on literature reviews
• Experience with Research Ethics Committee submissions
• Good knowledge of basic principles of ethical research
• Clear understanding of study designs (including piloting) and data collections tools, and their application in school settings
• Experience with the development, testing, or adaptation of research instruments (e.g. questionnaires)
• Experience of working with young people and/or schools (through research and/or public involvement)

Dimensions

• Full time role with flexible working arrangements
• AHS is a national organisation, and our activities take place across the UK
• Flexible working will be required across several geographical locations in the UK.  Travel may be required to AHS locations, fieldwork sites and partner organisations

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is EoD Sunday 08 March 2026.

Interviews are currently expected to be held during the week commencing 30 March 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration

Job Title: Communications and Content Executive

Salary: £28,600 - £30,200 per annum, plus 15% ILW if applicable

Hours: Full time, 37.5 hours per week

Contract Type: Permanent

Location: Hybrid – based minimum 2 days per week in one of our centres (Birmingham, Liverpool, London, or Newcastle)

Reports to: Senior Communications Manager

THE CHARITY

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY

We are looking for a Communications and Content Executive to join our Communications team. This is a new role, reporting into the Senior Communications Manager. We are looking for a creative and proactive individual with experience in developing high quality social media content to take over the day to day running of our social media platforms. You will be creating content, maintain a content calendar, monitoring trends and replying to messages and comments from our active community, as well as analysing our data.

The role will also be involved in developing other communications content as needed. This will include writing articles and the newsletter, designing leaflets and flyers, assisting with creating and uploading content to the website, as well as gathering information to support our advocacy work. Good writing skills and a familiarity with some design skills, as well as ability to create videos are a must.

We are looking for a comms all-rounder; someone with lots of ideas, a can-do attitude and a solid grasp of the ever-changing social media landscape to join our team.

KEY RESPONSIBILITIES

· Creating, scheduling, and publishing high-quality and engaging social media content across all key social media platforms

· Developing and maintaining a content calendar

· Engaging with audiences, monitoring and responding to comments and messages, and sharing posts on our social media channels

· Monitoring and evaluating social media performance, social media trends, attitudes and sentiment, adapting content to optimise reach and engagement.

· Ensuring posts follow digital accessibility best practices

· Responsibility for designing and delivering regular content for our community such as our newsletter, and executing specific campaigns as needed

· Writing annual report, articles, blogs, statements as needed

· Engaging in collaborative discussions and ideas generation across teams to deliver relevant and engaging content.

· Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.

· Undertake any other duties as required in pursuit of organisational success.

· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION

Essential

· Experience developing creative and engaging social media content including video

· Experience using social media platforms including Instagram, Facebook, Linkedin, Twitter, Blue Sky, including the scheduling of content across platforms.

· Experience using website CMS e.g. WordPress

· Familiarity with monitoring and evaluating the performance of content on different platforms

· Excellent interpersonal skills

· Excellent written and verbal communications skills

· Good videography and photography skills

· Ability to prioritise workload

· Ability to be flexible and take on additional tasks and responsibilities as needed

Desirable 

· Ability to interpret data and generate insights

· Experience using Adobe Photoshop, Canva or another graphic design platform

· Experience using Postcards

· Experience working with influencers and celebrities

· Experience using and developing content for TikTok

· Experience using AI to complete tasks

· Qualification in Digital Marketing, Communications, or related field

WE OFFER

· A 7% employer contributory pension scheme

· Family friendly policies

· Death in service insurance scheme

· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

HOW TO APPLY

To apply, please see instructions on the attached document. 

Closing date: Tuesday 3rd March at 5pm

Interviews will be held w/c 9th or 16th March

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

*** IMPORTANT: HDF will only consider applicants with the existing right to reside and work in the UK. ***

Background

Human Dignity Foundation (HDF) is a private, philanthropic foundation which was established to enable children to live with dignity. In recent years, we have focussed on funding organisations who help protect and safeguard children from sexual exploitation and abuse (CSEA). HDF is a spend down foundation which expects to complete the funding of its international partner projects by the end of 2033.

In 2023, HDF updated its strategy to drive the expansion of our portfolio of projects and maximise the foundation’s future impact – to support more children affected by or at risk of CSEA. To support this strategy, HDF is in the process of setting a UK registered charity, which is expected to be operational by end of Q1 2026.

Job Purpose

The Finance and Operations Manager will oversee and support the operations of the UK charity, working closely with the HDF team based in Dublin, to ensure its smooth running and compliance with UK laws and charity regulations.

Key Tasks and Responsibilities

The Finance and Operations Manager role will be dynamic and diverse given the small nature of HDF’s team. The role will be expected to build on the processes, policies and tools already in existence within HDF Switzerland and adapt them to the UK context. Core responsibilities of this role will include:

Finance

•  Process and record payments and other transactions in the accounting system;
• Maintain financial records and prepare monthly management accounts, reconciliations, etc. for review by the Director of Finance and Operations;
• Support payroll processes and liaise with external providers;
• Manage required filings with HMRC as required (expected to be minimal);
• Prepare annual financial statements and coordinate/ support the annual audit/ financial verification of the charity;
• Prepare the annual budget and produce quarterly cashflow forecasts, ensuring timely drawdowns of funds from HDF Switzerland as needed.

Operations & Administration

• Produce and oversee the submission of reports and/or required filings to the Charities Commission and ensure broader compliance with its requirements;
• Produce reports and filings to Companies House as needed, and coordinate with the Company Secretary for their timely submission;
• Maintain the charity’s risk register to ensure risks are appropriately understood and mitigated;
• Produce and update internal policies, procedures and tools (templates to be provided where available);
• Set up and oversee the UK pension scheme, life assurance/ health insurance schemes as required with the relevant providers;
• Support the planning and delivery of meetings of the Board of Trustees and other internal and external meetings as needed;
• Organise travel arrangements for UK based staff(s) and Trustees as needed;
• In time the role may take over Company Secretary duties from our external provider;
• Conduct procurement, liaise with suppliers and manage their contracts as needed;
• Conduct other administrative tasks to support the running of the charity as needed, including but not limited to IT and HR;
• Support the charity’s Executive Chair of Trustees with tasks as may be reasonably required.

Grant Administration

• Support the development and amendment of grant agreements with partners as needed;
• Track and reconcile grant payments against agreements and perform required follow up with grantees as needed;
• Update and maintain HDF’s grant management information and filing system to ensure HDF’s records are accurate and up to date.

Person Specification

Experience

• 5 years’ experience in finance, accounting, office management
• Minimum 2 years’ experience working for a charity/NGO sector

Qualifications and skills

• Part-qualified ACA/ ACCA/ CIMA, or other bookkeeping/ accounting qualification
• Accurate worker with strong numerical skills
• Excellent written, verbal communication and interpersonal skills
• Computer literate – strong Excel, Word skills
• Proficient use of accounting software (e.g. Xero, Sage)
• Good organisational skills, ability to prioritise and meet deadlines
• Ability to work independently and on own initiative

Qualities

• Flexible
• Self-starter and pro-active
• Team player who enjoys working in small team environments

Common values

• Accountability to HDF’s Board and partners
• Innovative, entrepreneurial, and dynamic in our approach
• Openness to admitting our mistakes and learning from them
• Excellence in all that we do
• Passion for our work and mission

Terms & Conditions

• Part-time 3 days a week
• Between £40,000 - £50,000 per annum pro-rata, salary is commensurate with experience
• 25 days of annual leave pro-rata
• Remote, travel to London, Dublin and within Europe may be required
• Pension, provision of health cash plan or equivalent, life assurance, bike scheme

This is a new role within St Luke’s for Clergy Wellbeing created to strengthen and embed high-quality clinical practice across our services. The Clinical Quality Learning Lead will support the continuous improvement and quality assurance of our talking therapy provision, enhancing safety, consistency, and a shared learning culture across our network of therapy providers. This will ensure that our grant-funded support continues to meet the highest standards of care for clergy and their families. 

This role suits someone who can dedicate around one day a week to provide clinical quality oversight, support reflective learning and strengthen best practice.

You will be ideal if you:

• Have relevant clinical experience and registered practitioner (see job pack)
• Share our passion for clergy wellbeing
• Have a heart for learning and sharing learning to improve practice
• Enjoy developing communities of practice. 

St Luke’s is a small, dedicated team. Our success depends on each person contributing to the life of the team and the vision of St Luke’s. This role does not require the post holder to have a Christian faith but must be in sympathy with our vision and values.