Technical administrator jobs in birmingham

The role

We are seeking a proactive and technically skilled IT Systems Administrator.

As the IT System Administrator, you will be responsible for the development, administration and optimisation of Cruse’s Microsoft 365 environment and wider IT cloud infrastructure.

Working closely with the Head of IT, and the wider Digital Services team of 5 staff, you will ensure our systems are secure, reliable, and aligned with the needs of our staff and volunteers.

Cruse operates a cloud IT infrastructure providing IT services to staff and volunteers based across the UK and Northern Ireland. Microsoft 365 is the main IT service, but there will also be other IT systems you will need to become familiar with in this role.

Cruse makes use of a managed services IT support provider and numerous application and service provider support teams; you will be required to work with these teams making sure our issues are resolved quickly and with minimum disruption.

As part of your role, you will be involved in BAU and project work and be comfortable with competing priorities and pressures.

This is an excellent opportunity for someone wanting to advance their technical skills and experience. Where they will have input into the development of the IT systems, working with an experienced and dedicated Head of IT and digital team, for a charity that is investing in its digital strategy and services.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is Monday 10th November. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 24th November, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice, and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

We are looking for an organised and proactive Helpdesk Assistant to join our friendly Helpdesk team in supporting our engaged community of publishing grantmakers and data users. 

This involves acting as first-line support to grantmakers who publish their data using the 360Giving Data Standard and people who want to use grants data, responding to enquiries via email and telephone, providing guidance and supporting the smooth running of our Helpdesk function. This role also involves assisting with our engagement activities through support for communications campaigns and events and providing coordination and data support for 360Giving's consultancy services and analysis projects. 

This customer-facing and hands-on role will play a crucial part in maintaining high-quality services and support for our target audiences and key stakeholders. This new post reports to the Head of Support and Services and is ideal for someone who enjoys working with data and has a passion for providing customer support and sharing their knowledge with others.

About you

We are looking for a dynamic individual to join our small, friendly team in a role that will play a crucial role in delivering our goal to increase the amount, quality, and usefulness of open grants data available for informed decision-making. 

The ideal candidate will be reliable, adaptable and self-starting, with customer service experience, exceptional attention to detail and knowledge of Excel, who enjoys helping people to resolve issues. Could this be you? 

Your love for learning new things and sharing your knowledge with others will be key to ensuring that our support and services help people of all levels and technical abilities have the confidence and understanding to share and use open grants data. You'll be an excellent communicator who is comfortable answering enquiries via email or phone and supporting team members during in-person events and online workshops as required. You'll be an organised, self-motivated and customer-focused team player who is flexible and thrives working in varied roles as part of a small team. Most importantly, you'll have a passion for helping people to develop the knowledge and skills needed to publish and use open grants data and be committed to 360Giving's mission.

Note: this is a remote-based role requiring regular travel to London.

All applicants must be UK based and within commutable distance to London, and be a UK Citizen or have the right to work in the UK for at least 2 years.

Hours of Work:  37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility

Location: Head Office is in Cardiff however the successful applicant can be based anywhere across Wales as we have offices in multiple locations and remote-working can also be facilitated.

Purpose of Role

To work within the Contracts and Planning team supporting the delivery of the Trust, Foundation and Statutory Programme. The role is responsible for liaising with teams across the organisation to develop funding bids which meet the needs of the organisation and prospect research, income monitoring and reporting requirements.

Main Duties & Responsibilities

1. Work with operational teams to develop funding applications to meet agreed income targets to help fund core activities and priority projects.

2. To develop and maintain a list of suitable, well researched prospects and ensure that opportunities for funding are not missed by maintaining a suitable pipeline.

3. Regular review of income pledges and received, and the funding pipeline, reporting progress and risks to manager.

4. Liaise with relevant project staff to coordinate and submit monitoring and evaluation reports to funders.

5. Ensure all reporting requirements are met in line with agreed deadlines.

6. To ensure that all relevant administration is recorded accurately on the fundraising CRM and shared team databases.

7. To monitor payment dates and ensure payments are received when expected.

8. Build and maintain relationships with funders, helping them to understand the impact of their support.

9. Support the Contracts and Planning Team with other duties as required, contributing flexibly to wider team priorities and organisational needs

This role is subject to a Basic DBS disclosure.

Contract Type: Fixed Term until December 2026

Location: Birmingham, Bristol, Glasgow, London or Manchester - hybrid working, 40-60% per week in the office. 

Interviews: Will be held via Teams on 10th & 12th November 2025

The King’s Trust is looking for a passionate and highly skilled Communications Manager to join our talented Communications team as we prepare to celebrate our 50th anniversary in 2026.

In this fixed-term role, you will play a key part in delivering The Trust’s external communications activity during our anniversary year. By helping The Trust to maximise this milestone moment, the work you do will help to boost our public profile, reach new supporters, and thank our communities meaningfully – ultimately increasing engagement with and support for our work.

You will lead communications projects for our anniversary by developing bespoke activations and messaging, always ensuring the stories of Trust-supported young people are at the heart of everything we do.

You will empower young people who have been through our programmes to tell their stories across a range of different media and digital channels. As part of this, you will support the Senior Communications Manager in working with our Young Ambassadors, who are young people who volunteer to share their experiences of being supported by The Trust with our audiences.

In this unique role within the Communications team, you will be instrumental in shining a light on how we support young people to change their lives for the better, ultimately engaging more people in The Trust’s work during our 50th year and increasing support for young people.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Communications Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Communications Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Friends of Ibba Girls School (FIGS), which supports Ibba Girls’ Boarding School in South Sudan, is seeking a highly experienced Director of Fundraising and Communications to develop its fundraising strategy, secure new donors, meet ambitious fundraising targets and raise awareness of and support for FIGS through a variety of communication methods.

Friends of Ibba Girls School, South Sudan (FIGS)

Friends of Ibba Girls School, South Sudan (FIGS) was set up in 2011 in response to a specific request from local community leaders to help them translate into reality their vision to build and develop a girls’ boarding school in South Sudan in order to enable girls to complete primary and secondary education rather than drop out of school due to poverty and family pressures.

FIGS has raised over £4.9 million over the last 10 years, particularly through relational fundraising from the wide network of individuals who donate through regular giving, mainly in the UK but also internationally.  Other sources of funds include schools, churches, trusts and foundations, corporates, and business philanthropists, as well as a yearly campaign through the Big Give Christmas Challenge.

FIGS has a committed and hardworking body of trustees, chaired by Chris Trott, former British Ambassador to South Sudan, and now British Ambassador to the Holy See based in the Vatican City, Rome.  The charity currently employs 2 staff who work on fundraising, communications and administration.

In 2023 FIGS Trustees commissioned Windle Trust International (a well-managed UK charity with a long track record of effective work in South Sudan and sub-Saharan Africa) to act as FIGS managing agents in South Sudan, and to provide professional, technical and management advice and support to Ibba Girls Boarding School (IGBS). 

Ibba Girls Boarding School (IGBS)

Ibba Girls Boarding School (IGBS) now educates over 300 primary and secondary school girls from across the whole of Western Equatoria State (an area the size of Scotland but less densely populated) and employs 42 staff (teachers, matrons, cooks, grounds maintenance, night guards and other support staff). The school is on a large, 100-acre green campus and provides not only high-quality teaching in the core subjects on the national curriculum, but also a wide range of co-curriculum subjects like drama, debating, sewing, and farming.

Since its opening in 2014, IGBS has become recognised as a tried and tested visible demonstration of the benefits of boarding school education in South Sudan, where most girls drop out from school before the end of primary and very few complete their secondary qualifications.  IGBS is making a substantial impact across South Sudan, by providing good quality “all-through” integrated girls’ schooling, for both primary and secondary girls, from any background and of any faith or none.

IGBS is achieving both tangible and intangible measures of success, including reduced drop out from school; excellent exam results; a safe, stimulating, happy and nurturing culture; empowering young women who can exercise leadership locally and nationally for this new nation (independent since 2011). IGBS is now attracting widespread recognition in South Sudan for lifting standards of teaching and learning, and acting as a beacon of light and hope, whose example can gradually ripple out to other schools across South Sudan. 

The Opportunity

This is a great moment of opportunity for a highly experienced fundraising and communications professional with a strong and demonstrable track record to play a crucial role (alongside a subgroup of trustees and two paid staff) in reviewing and refreshing FIGS’ fundraising strategy for the short, medium and longer term, and in raising FIGS’ profile through strategic communications. This will support FIGS to reach ambitious fundraising targets to allow us to increase the number of girls in the school to full capacity and implement multiple capital projects on the school campus over the next 5 years. The fundraising challenge also includes deepening and expanding FIGS’ donor base, while sustaining and engaging the large network of existing supporters and loyal donors, supported by effective communications and PR. You will lead and direct the fundraising work and will use your skills across a wide range of fundraising functions, including cultivating gifts from wealthy philanthropists, and through wills and bequests. You will also lead on delivering FIGS’ communications strategy, identifying opportunities to raise its profile with target audiences using a variety of relevant communications channels. You will have experience of digital and social media campaigns, and will oversee the development and dissemination of strategic communications materials in support of FIGS’ fundraising and profile-raising objectives. You will ideally have experience working on projects in fragile or developing contexts and an interest in education and gender equity.

There is plenty to enjoy in the varied work, where one can see visible results not only in FIGS’ fundraising targets, but also in the impact it has on the school, its students and staff, parents and communities across Western Equatoria State and across the nation of South Sudan.

Key Responsibilities

• To support the design and delivery of FIGS’ fundraising strategy and action plan, achieving or exceeding targets and KPIs, both financial and non-financial, as agreed with the Chair of FIGS Trustees, Treasurer and Chair of its fundraising sub-group
• To oversee and deliver FIGS’ communications strategy, and raise its profile with existing and new audiences through strategic communications and PR
• To widen the existing network of donors, based on relationship development and management
• To maintain active engagement with existing supporters and donors
• To identify and generate new fundraising opportunities, from the corporate and philanthropic sectors, as well as from other organizations, groups and individuals
• To generate a pipeline of activities across a range of fundraising streams
• To undertake PR and communications work in order to support the fundraising strategy
• To lead the design and distribution of PR and comms materials, including website, regular newsletter, leaflets, social media.
• To line manage FIGS fundraising and comms staff
• To produce progress reports for FIGS Trustees about fundraising in relation to targets and budget and make recommendations for future workstreams
• To attend key fundraising and supporter events to generate significant income, support and profile
• To act as an ambassador for FIGS
• To ensure fundraising and comms activities are in line with FIGS’ values and policies, relevant legislation and the Fundraising Regulator Code of Practice.

The selection process and how to apply 

The post can be undertaken on a full-time or part-time basis (where part-time is at least 24 hours a week).  Hours can be flexible by arrangement. The person will work mainly from home, liaising online with FIGS and WTI Trustees, staff, and volunteers and with the Board of Governors and Head Teacher of the school in South Sudan.

Some travel to fundraising and communications events in London and elsewhere will be needed. A three-year rolling contract will be offered in the first instance, with annual review and the potential for extension, subject to achievement of agreed performance measures and targets. The salary is in the range of £45-70K (or pro rata) depending on track record and experience. 

To apply please submit your CV and a statement of up to 500 words explaining how you can contribute to FIGS’ fundraising and communications work, including evidence of your fundraising and communications experience, achievements and approach.  Please provide the names and email addresses of two referees who would only be contacted after a job offer.  Please apply by 9 am 29th October 2025 through CharityJob.

First and second round interviews will take place during November. 

We are committed to equality, diversity and inclusion, and welcome applications from a wide range of identities and backgrounds.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, Manchester or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected. The nature of this job means that regular travel to London will be required for events and meetings. 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Ideal start date: ASAP, as agreed with candidate 

Annual leave:
36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.

We also offer a Holiday Buyback scheme where you can purchase up to 1 working week additional annual leave per year

Other benefits: 

• Cycle to Work Scheme
• Employer pension contributions of 5% 
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  

We're looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
• Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Sunday 2nd November: 

1. A cover letter (500 words maximum) summarising your work history and relevant experience, why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role.
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.