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Are you a digital product leader who enjoys balancing strategy with delivery, user needs with organisational priorities, and long-term vision with day-to-day execution?
Great Ormond Street Hospital Charity is looking for a Senior Website Manager to lead the evolution of one of our most important digital products. Our website is much more than a website - it is where supporters discover our work, fundraisers find inspiration, donors take action, and people learn about the difference their support makes to seriously ill children and their families.
This is a high-profile role sitting within our Performance Marketing and Digital Engagement team, with responsibility for shaping the future of the charity’s digital experience. We’re looking for someone who can think strategically about where we need to go, while also being comfortable rolling up their sleeves to help make it happen.
You’ll lead the website product roadmap, drive continuous improvement across supporter journeys and work across a wide range of teams including Fundraising, Marketing, Communications, Technology, Data and external partners. Success in this role comes from being able to flex between strategic planning, stakeholder management, product ownership, user experience, optimisation and delivery.
No two days are likely to look the same. One day you might be facilitating roadmap discussions with senior stakeholders, the next analysing user behaviour, shaping an SEO strategy, reviewing backlog priorities with developers or testing new approaches to improve conversion and supporter engagement.
We’re looking for someone who enjoys bringing people together around a shared vision, navigating complexity and making confident decisions based on evidence, user needs and organisational priorities. Someone who can challenge constructively, build consensus and help teams focus on what will create the greatest value for our supporters and the organisation.
Salary
The salary for this role is £51,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Note – this job is known internally as Senior Product Manager – Website.
Key Responsibilities
- Lead the strategic vision, roadmap and ongoing development of the charity website, ensuring it supports supporter needs, fundraising objectives and organisational priorities.
- Own the website product backlog, balancing long-term improvements, business priorities, technical considerations and user experience enhancements.
- Work closely with Technology teams, developers, analysts, content specialists and external partners to scope, prioritise and deliver digital improvements through agile ways of working.
- Champion a user-centred approach, using insight, research, testing and data to improve supporter journeys and digital experiences.
- Lead website optimisation activity, including experimentation, A/B testing, user research and conversion improvement initiatives.
- Drive the GOSH’s SEO strategy, ensuring content and technical improvements support sustainable growth and discoverability.
- Build strong relationships across Fundraising, Communications, Marketing and Technology teams, helping align priorities and bring stakeholders together around shared goals.
- Translate organisational needs and supporter insight into clear product outcomes, user stories and prioritised delivery plans.
- Manage website performance, governance, accessibility and compliance, ensuring the platform remains secure, effective and fit for purpose.
- Lead and develop a small team while building digital capability across the organisation through guidance, training and best practice.
Skills, Knowledge and Expertise
- Significant experience managing websites, digital products or digital platforms in a complex environment.
- Strong product management experience, including roadmap development, backlog management and prioritisation.
- Experience working across multiple teams and stakeholder groups, with excellent relationship-building and influencing skills.
- Strong understanding of user-centred design, digital optimisation and supporter or customer journey development.
- Experience using analytics, user research and insight to inform decisions and improve performance.
- Strong SEO knowledge and experience developing strategies that drive growth and visibility.
- Experience working with software engineers, technology teams and external suppliers to deliver digital products and improvements.
- Ability to move comfortably between strategic thinking and hands-on delivery, adapting to changing priorities and organisational needs.
- Strong communication skills, with the ability to translate complex information for technical and non-technical audiences.
- Experience leading and developing teams, creating a collaborative and high-performing environment.
This is a varied and high-impact role where you’ll help shape how people experience GOSH Charity online—from the first moment they discover us to the actions they take to support seriously ill children and their families.
You’ll have the opportunity to influence strategy, lead digital transformation, improve supporter experiences and work with a wide range of talented colleagues across the organisation. If you enjoy solving problems, bringing people together and creating digital experiences that make a difference, we’d love to hear from you.
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Thank you!
Platform Engineer
Remote (UK-based) | Full-time | Salary: £71,043 + benefits including 4.5-day week and 11% employer pension
Do your best work, for the right reasons.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
�� About the Role
We've built a lot, fast. Now we want to make it last.
As a young organisation, we've used modern technology to move quickly and get remarkable products into teachers' hands. We've proven what's possible. Now we're maturing, making sure the foundations are as strong as what's built on top of them. We see this role as central to that change.
You'll work with engineering, product, and research colleagues to build confidence in using observability principles that deepen our understanding of how teachers and pupils use our products, and help us keep improving them. We work in product squads alongside designers, researchers, and education experts, regularly releasing new features and improvements so teachers and pupils get quick and easy access to the highest quality learning resources.
Alongside other members of the platform engineering group, you'll enable squads to move more quickly by optimising tooling and implementing automations, including the effective and safe use of AI. You'll drive the creation and adoption of engineering standards across code, deployment, security, observability, and monitoring. And you'll be a key driver of automation, working with the rest of the platform team to improve the overall developer experience.
You'll need a good understanding of platform engineering in a SaaS-heavy environment and the value it brings to an organisation. A solid grounding in development practices, security fundamentals, and infrastructure operation matters. But specific technical skills are less important to us than a passion for automation, an ability to understand complex systems, and a pragmatic engineering approach.
As part of the Oak team, you'll contribute to the wider success and culture of the organisation, and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.
��What you'll be doing:
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Leading continuous improvement of the observability, performance, and reliability of our web applications (Next.js, JavaScript, TypeScript, Node) and serverless functions (Google Cloud Functions, Cloudflare), deployed on Vercel and Cloudflare
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Helping teams maintain high service quality by promoting a culture of quality across engineering and product, and enabling squads to use SLOs and SLAs effectively
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Contributing to the strategy and evolution of our monitoring, logging, and reporting solutions so developers can resolve problems quickly and get meaningful insights into application behaviour
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Identifying and implementing automations that speed up development, improve security, or raise the quality of what we deliver
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Working in cross-functional, product-oriented squads with colleagues from across the organisation
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Deputising for other members of the platform team and taking on broader responsibilities as needed
�� What we're looking for
You'll have strong professional experience working with event-driven architectures using serverless technologies such as Google Cloud Run, AWS Lambda, or Azure Serverless.
Beyond that, you'll bring:
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Demonstrable experience collaboratively designing and implementing observability, monitoring, and reporting solutions for complex cloud infrastructures in a major cloud provider (GCP, AWS, or Azure), including solutions for squad-specific use cases
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Confidence reading and maintaining web application code, with the ability to design and build small apps, preferably in JavaScript or TypeScript
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Experience with cloud computing platforms and a working familiarity with Infrastructure as Code tools
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A collaborative approach, comfortable promoting and leading collaboration with both technical and non-technical stakeholders, and able to frame work in terms of impact.
You'll want to contribute in all areas, not just your own lane. You'll be comfortable working at pace across a range of digital systems, always looking for ways the team can keep getting better. And you'll be excellent at remote working, building relationships and managing your time effectively.
Specific technical skills matter less to us than a sound engineering mindset and the ability to bring others with you.
�� Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
�� Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.
We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.
�� Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You'll answer a few admin questions followed by three questions about your day-to-day work. Answers are anonymised, randomised, and reviewed by a panel, so it's your thinking that gets assessed, not your CV.
If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.
Interview dates:
Interview 1: Monday 13 and Tuesday 14 July 2026
Final interview: Monday 20 and Tuesday 21 July 2026
If this sounds like somewhere you could do your life's best work, we'd love to hear from you.
We're getting strong responses to our roles and we may close applications early. If you're interested, don't leave it too long.
We are an equal opportunities employer.
We're an equal opportunities employer and committed to making sure everyone is treated fairly, regardless of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
The client requests no contact from agencies or media sales.