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World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for a proactive and ambitious Digital Engagement Officer to join our Marketing and Communications team, reporting to the Head of Marketing. You will take ownership of our UK and US websites and support the delivery of our email communications. You will play a key role in developing and optimising our website and email communications, supporting the Head of Marketing to build brand awareness and drive customer acquisition to generate sustainable long term income. You will be someone who naturally spots opportunities for improvement, thinks creatively, and uses data and insight to evolve our digital channels. With a hands‑on and can‑do approach, you will help strengthen engagement, grow our supporter base, and bring our mission to life online.
Key responsibilities will include:
- Managing updates across the UK and US websites using WordPress for content updates, imagery, navigation and site structure as needed.
- Leading the development and optimisation of engaging website content to drive acquisition and effectively engage existing audiences.
- Monitoring website performance, accessibility, core web vitals, and overall site health, raising issues with developers as required.
- Analyse website traffic, user behaviour, and conversion performance to inform optimisation and improvement opportunities.
- Own and optimise key digital user journeys, identifying friction points and driving conversion improvements across channels.
- Leading the planning, building, and delivery of all email communications for UK and US audiences.
- Developing and optimising automated email journeys using segmentation and behavioural triggers to improve engagement and retention.
- Reviewing and creating fresh, engaging email content that reflects user needs and organisational priorities.
- Managing our fundraising and event platforms, ensuring donation journeys are clear, user-friendly, and accessible.
You should have:
- Proven experience in a digital engagement role, preferably in the non-profit sector
- Proven expertise managing website content (WordPress or similar).
- Proven expertise using Charity Digital & Virtuous (or similar email platform)
- Experience in writing compelling and effective copy to engage specific audiences
- Basic understanding of HTML/CSS.
- Strong understanding of UX principles, accessibility, and responsive design.
- Experience using analytics platforms (e.g. GA4, GTM).
- Understanding of GDPR, data privacy, and digital safeguarding.
- Ability to interpret data and use insights to guide improvements.
- Strong attention to detail and commitment to user-centered design.
- Excellent communication and stakeholder management skills, helping to translate content for digital channels.
- Strong organisational and project management skills.
- Creative, innovative, and proactive mindset, wanting to explore new ways to improve our digital channels.
- A commitment and empathy to the work and values of World Jewish Relief.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question. Please explain your reasoning and draw on your experience where possible:
Please provide a specific example where you have assessed the health of a website and describe the methods you used to analyse data and the actions you implemented as a result
Interviews will be held in week commencing 18th May
Registered Charity
101 - 500
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Thank you!
The Vacancy
Are you passionate about building modern, secure, user‑centred digital services? Do you enjoy leading talented people, shaping product strategy and delivering applications that truly meet the needs of users? If so, we’d love to hear from you.
The Methodist Church’s Connexional Team is looking for an IT Product & Applications Manager to lead the full lifecycle of our key applications and products — including Dynamics 365, Power Platform solutions and a significant PHP/SQL application.
This is a hands-on role and a fantastic opportunity to make a meaningful impact in a values‑driven organisation committed to service, integrity, learning and inclusion.
As our IT Product & Applications Manager, you’ll:
- Lead product strategy and roadmaps across a portfolio of enterprise applications
- Deliver high-quality support personally and through your team, and act as a point of escalation
- Champion service quality, reliability, and security\azQS
- Set high‑level architecture, integrations and best‑practice design
- Prioritise backlogs based on user needs, business value and data insights
- Oversee change management, releases, and continuous improvement activity
- Build strong relationships with suppliers and partners
- Lead, coach, and develop a team of application specialists and developers
- Drive operational excellence — reducing incidents, improving automation, and enabling self‑service
About You
We’re looking for someone who
- Has significant experience managing enterprise IT products or applications
- Understands cloud ecosystems (especially Microsoft 365, Azure, Dynamics 365)
- Communicates clearly with both technical and non‑technical colleagues
- Brings a collaborative, inclusive management style
- Enjoys solving problems and helping teams succeed
- Values equity, diversity and belonging — and actively works to remove barriers
- Appreciates our organisational purpose and wants to make a positive societal impact
We welcome applicants from all backgrounds and life experiences. If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.
Location: London WC1H. Based in the heart of Bloomsbury, this position is easily commutable via Euston Square, King’s Cross, and Russell Square stations.
Hybrid Working: For office-based roles, a hybrid working pattern may be possible, typically 3 days in the office and 2 days working remotely, in accordance with the team and organisation needs. Hybrid working will be supported wherever possible and is dependent on the postholder having a safe, secure, and effective remote working environment. Where this cannot be accommodated, the role will be office-based.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by:
- Generous annual leave (plus an extra 3 days over Christmas/New Year)
- Flexi-leave and or TOIL (where applicable)
- Access to an on-site Wellbeing Adviser service.
- A generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups.
How to Apply
Please submit a completed online application form on our website.
Informal Enquiries
For an informal conversation about the role, please contact Andrew Webb, Director of IT. Contact details on our website.
For questions or reasonable adjustments during the recruitment process, please contact our HR team.
Key Dates
The closing date for applications is: 5 May 2026
Interviews will be held on: 18 May 2026
Registered Charity
101 - 500
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.