Technical Manager Jobs
Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.
This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.
The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th May 2024
Interview date(s): 17th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Are you an enterprise or solutions architect who is passionate about technology? Looking for an opportunity to use your skills to contribute to improving animal welfare?
We’re looking for an Enterprise Architect who will guide the organisation through ongoing digital transformation and optimisation initiatives.
About this role:
As Enterprise Architect, you will:
- Bring the IT architecture strategy in line with the charity strategy to allow Dogs Trust to achieve its objectives in the most effective way,
- Own the overall architecture domains for the charity,
- Produce, maintain, and communicate Enterprise Architecture artefacts, as well as developing policies and standards,
- Work closely various internal business leaders: including subject matter experts, project managers and Business Analysts, and external solution architects to deliver solutions for the organisation.
About you:
To be successful in this role you will need broad technical knowledge, with the ability to design end-to-end systems at a high level, with a clear understanding of a number of applications. We are using Salesforce and Informatica, so we’d love to hear from candidates with experience in these. You’ll also need to be a self-starter, who is passionate and motivated about delivering solutions and takes a proactive, strategic approach. It’s also important that you’re a people person, who is a great team player and excellent communicator, with the ability to engage colleagues from different parts of the organisation, and bring them on the transformation journey with you. Additionally, you’ll need a commitment to the aims and objectives of Dogs Trust.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The IT department is responsible for the ongoing management and development of critical business systems that contribute to the overall success of Dogs Trust activities. The department focuses on delivering innovative solutions to support transformation initiatives and operational services across the charity.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
We're seeking a dynamic and experienced individual to oversee our dedicated team of Floating Support Workers.
In this role, you will be responsible for line managing a team of Floating Support Workers and Lead Workers; Coordinating the provision of high-quality Floating Support to a wide range of individuals residing in Westminster or out of the borough in Temporary Accommodation placements
SHP Westminster Floating Support Service is funded by Westminster Borough to provide holistic, dynamic support to residents of Westminster. The aim of the service is to assist vulnerable residents to sustain their accommodation and access appropriate services to enable them to maintain independence and lead fulfilling lives.
About the role:
As the Floating Support Team Manager, you will join an experienced management team to help ensure the delivery of effective and person-centred support services.
You will support the management team to ensure the service is running effectively and the team feel well supported and empowered to undertake their roles. You will monitor quality and the effectiveness of the support services by conducting regular supervisions and supporting with the data collection for reporting purposes.
You will also develop and maintain effective working relationships with a wide range of stakeholders including Clients, Community Mental Health Teams, Housing, Adult Social Care with the aim of promoting collaboration.
About you:
- An Understanding of how to provide effective staff management and demonstrable ability to manage staff performance and motivate staff members to perform effectively.
- Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
- A good and current understanding of safeguarding issues and procedures
- Experience working as part of a multi-agency partnership to address complex problems and bring about positive change
- Resilience and determination to overcome obstacles and find creative solutions.
- An approach that is analytical, and person-centred, rooted in a strengths and recovery model.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need!
At SHP, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities. Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.
Important info:
Closing date: 1st May 2024 at Midnight
Interview date: 8th May 2024 via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
We are looking to appoint an exceptional and dynamic leader to join our senior management team during a period of change and improvement in our Fitness to Practise Team.
Closing date: 19 April 2024 (11.59 pm)
Interview dates: TBA
Salary: £47,047 - £60,300 per annum, depending on skills and experience, plus benefits
Location: Canary Wharf, London (Hybrid working approach)
Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday
The Role
Are you passionate about ensuring high standards of care in pharmacy services? Do you thrive in a dynamic regulatory environment where your leadership can drive positive change? If so, we have an exciting opportunity for you to join our team as a Professional Regulations Manager at the General Pharmaceutical Council (GPhC).
As a Professional Regulations Manager, you will lead multidisciplinary teams who carry out investigations through to the final Fitness to Practise hearings as well as matrix management across the fitness to practise function. You will be expected to lead as a technical expert in either Quality or Emerging Areas, supporting the Heads of Professional Regulation at a strategic level, playing a pivotal role in maintaining high standards of care for people using pharmacy services.
This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.
The successful applicant will:
- Effectively lead and manage a team, ensuring the team and individuals meet targets, whilst supporting, developing, and coaching them.
- Need excellent communication and people management skills to lead teams through our planned change agenda. Be self-driven, progress orientated and passionate about our work with acquired knowledge of health regulation to work collaboratively across the wider fitness to practise function.
- Have experience of making proportionate evidence-based decisions under pressure, whilst being solutions focused, striving to ensure cases are completed in line with quality, timeliness, and cost objectives.
- Champion change and drive improvements in service delivery. Represent or deputise for the Head of Professionals Regulation and other managers, whilst leading on new and emerging areas of concern and the strategy and approach for investigating these developing areas.
- Be a decision maker and responsible for high quality decisions in accordance with our processes and statutory objective of keeping patients safe.
- Have an unwavering commitment to equality, diversity, and inclusion.
Benefits when joining our team
In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:
- 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
- A choice between two pension providers: NHS pension scheme or Standard Life.
- Flexible working arrangements.
- Career breaks and sabbaticals.
- Private medical insurance, life assurance, season ticket loan, bike loan and many more.
About the GPhC
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.
We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.
Applying for this role
If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy.
Please note that applications without a supporting statement will not be considered.
Please consult the knowledge and skills section of the job description document to help you prepare your application.
We welcome applications from all sections of the community
We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.
As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.
The client requests no contact from agencies or media sales.
About the FCDO Centre of Expertise: The Foreign, Commonwealth and Development Office (FCDO) in partnership with Westminster Foundation for Democracy (WFD) has established a Centre of Expertise (CoE) to serve as an authoritative source of expertise, insightful informational resources, analysis, evidence, and advice on “what works” to support democratic governance around the world.
Programme Manager - Centre of Expertise
The Programme Manager will work under the guidance of the Head of the Centre of Expertise to support the delivery of Westminster Foundation for Democracy (WFD’s) role in the Centre of Expertise, leading on the procurement, contracting, monitoring and management of WFD Experts.
They will play an important and vital role within the team responsible for directly responding to requests from the Foreign Commonwealth and Development Office (FCDO) posts for expertise in democratic governance and for managing the deployment of experts where in-country visits are part of the terms of reference.
About You
To be successful in this position, you will be an experienced Programme Manager with the following skills and experience.
Strong Programme Management experience and skills: At least five years’ proven track record in programme management, or in procurement or contracts administration with a background ideally in the international development sector.
- Previous experience working with the FCDO or on an FCDO-funded programme.
- Confidence in drafting and negotiating contracts.
- Good understanding of business processes including the outsource of procured services.
- Experience of implementing or strengthening processes to improve efficiency.
- Experience of and strong abilities in financial administration.
- Experience of working and supporting teams working remotely and cross-collaboration between multiple departments.
- Excellent time management, including ability to prioritise tasks and working to deadlines.
- Strong interpersonal skills and the ability to foster good working relationships.
- Well-developed oral and written communication skills.
- Excellent technical knowledge of Microsoft 365 Platform.
We offer - Remote Working. 4 wellbeing days per calendar year [pro-rata for part-time staff], plus annual leave and public holidays entitlement. (Eligibility for the Civil Service pension scheme option employer contribution up to 28.97%)
Apply: Visit our website - this vacancy will close on 14th April 2024.
We are looking for a highly experienced nature conservation professional with a broad range of experience of managing dynamic nature reserves, detailed knowledge of land management and associated funding and legislative frameworks. You will have a passion for wildlife, and strong technical knowledge in habitat creation and restoration techniques. You will be highly organised, able to create clear work plans, and help lead and manage and inspire your team in managing these special places.
You will be a strong communicator able to work with a range of partners and stakeholders, to be able to build a strong community partnership to take these Reserves forward as part of our nature recovery strategy. You will be able to inspire people about wildlife and enjoy engaging staff, volunteers and the public to enable their connection to nature.
The client requests no contact from agencies or media sales.
Join us at Mayor's Fund for London as we grow our finance team and introduce a new part-time Finance Manager post. The role is offered at three days/week reporting to the Finance Director and working across our team. This is an exciting opportunity for the postholder to put their own stamp on the position and help us enhance the finance function. The role is varied requiring strategic thinking together with financial, technical and operational management which all contributes towards ensuring the financial health and sustainability of our fast-paced charity.
If you're interested in learning more about this role before applying or require reasonable adjustments during the application process or at any stage, please don't hesitate to reach out to us. Our details are included in the Job Pack.
Selection Process
Deadline for applications: 9.00am on Monday 29th April 2024
First round interview (in person): 8th and 9th May 2024
Second round interview (in person): 15th and 16th May 2024
How to Apply
Please refer to the details in our application pack.
The client requests no contact from agencies or media sales.
Role description, April 2024
Reports to: Senior Digital Programme Manager
Direct reports: None
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW, can be hybrid or remote
Status, hours: Permanent, full-time 35 hours
Salary: Grade C, in the range of £39,943-£43,619 (plus benefits)
Role Summary
With Alcohol Change UK’s innovative Try Dry® app welcoming more users than ever before, we are excited to be developing our offer to Local Authorities which will benefit from receiving valuable local health data trends and insights taken from our app. This role will be instrumental in designing a refreshed product, recruiting new Local Authorities to join us and providing ongoing support to them to make a real difference to those drinking at risky levels in communities across the UK.
Key Tasks and Responsibilities
Development of a Try Dry local product
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With the Senior Digital Programme Manager, take learnings from existing contracts with Local Authorities and develop a refreshed package of support to market to Local Authorities, enabling them to gain valuable insights into the drinking behaviours of people in their local area
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Develop professional, standardised reports to be shared with those who have signed up
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Develop a ‘package’ of benefits (access to local data, insights, tailored marketing materials, additional support) that makes signing up a more compelling offer
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Working with our digital agency, recommend ongoing technical improvements to the app and reporting platform to improve user experience
Recruiting to a Try Dry Local ‘network’
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Recruit new Local Authority members to our Try Dry ‘network’ – presenting regularly to Local Authority clients and demonstrating the benefits of membership through presentations and marketing calls
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With support from other staff, develop wider marketing approaches across multiple channels, including digital, print and social media advertising
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Attend conferences, events and trade shows to advertise as appropriate
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Work with colleagues in our Consultancy and Training team to explore opportunities for cross promotion
Relationship Management
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Provide ongoing support to Local Authority clients, acting as a first point of contact
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Prepare data reports for each Local Authority throughout the year
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Share insights into local data in engaging, easy to understand ways
Wider support for the Communications and Marketing team
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Enable other members of staff to use insights from the Try Dry® app and local user data in their work, evidencing the difference that our Behaviour Change interventions can make to individuals
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Support the development of a range of content to highlight the benefits of the Try Dry® app, particularly around key campaigns such as Dry January, Alcohol Awareness Week and Sober Spring
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Particularly during our Dry January campaign period (December – January) provide additional support for the team across a range of roles
Other
You will also be expected to:
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Support the Senior Digital Programme Manager to monitor income and expenditure for the Try Dry Local programme
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Work closely with colleagues across the charity to support their work and to act as ‘one team’
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Contribute actively and positively to charity-wide strategies
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Continually develop your knowledge of alcohol harm and solutions to it
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Act as a positive ambassador for Alcohol Change UK at all times
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Know, embrace and actively uphold the values of Alcohol Change UK at all times
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.
The client requests no contact from agencies or media sales.
- Full time: 35 hrs per week
- Permanent contract
- Full time salary: £44,928 - £47,202 annum
- Location: Office in Rivington Street EC2A 3AY, with opportunity for blended working
- Full time: 35 hrs per week
About us
Transparency International is a global movement sharing one vision: a world in which government politics, business and the daily lives of people are free of corruption. Transparency International UK is the UK national chapter of this movement. We work with the British government, parliamentarians, civil society and the private sector to tackle corruption at home, addressing the UK’s global corruption footprint and helping multinational companies prevent corruption by operating with integrity. We are also home to two major global programmes tackling corruption in the Defence and Security sector and Global Health on behalf of the wider Transparency International movement.
Transparency International – Defence & Security (TI-DS) is one of TI’s global programmes and is committed to tackling corruption in the global defence and security sector. Located in London and hosted by Transparency International’s UK chapter, the programme works with defence institutions, governments, defence industry, civil society and international organisations worldwide to strengthen transparency, accountability and oversight systems in a traditionally opaque and secretive sector. We contribute to broad-based coalitions and collective action working with reform-minded actors to bring about change.
Transparency International - Global Health (TI GH) is another of TI’s global programmes and works to ensure that health systems around the world are free from corruption, allowing people to access the health care they need. Our work focusses on tackling corruption, and improving transparency at three key points in the health value chain - medical research and development, procurement, and at the point of service delivery.
About the role
As Monitoring, Evaluation and Learning Manager you will be responsible for designing, implementing, and reporting on impact of the international programmes (TI Defence and Security programme 90%, TI Global Health 10%). You will provide the technical and functional support to the programmes by capturing, analysing and reporting project results as well documenting and sharing project learnings from within the TI and global chapter programmes.
In addition to this role, you will:
Monitoring (40%)
- Be responsible for rolling out the results monitoring framework and results reporting strategy by gathering and analysing outcome and impact data via day-to-day monitoring and quarterly simplified outcome harvesting exercises.
- Present findings to the Programme Management team and donors.
- Lead on devising, coordinating, and conducting regular data-quality assurance initiatives
- Play a key role in designing Theories of Change for TI and global chapters.
- Drive MEL system acceptance and strengthen a ‘MEL culture’ within the team.
- Review and advise on improvements to the Theory of Change and logframe to ensure relevance and measurable pathway to impact
Learning (40%)
- Develop processes to ensure learning is identified and captured across all areas of the programme.
- Lead the creation of regular learning briefs, including brainstorming key topics, gathering evidence from key TI chapters around the world, reporting on lessons learned, and presenting findings internally and externally.
- Collect, analyse, synthesise, and present on the latest evidence on ‘what works’ in anticorruption sector.
- Facilitate regular learning sessions within the team to institutionalise key knowledge and skills.
Evaluation (10%)
- Assist TI and chapter programme teams in the design and roll out of programme evaluations.
- Facilitate the implementation of programme evaluations by recruiting external consultants and coordinating with donors, stakeholders, and other TI chapters.
Data and Knowledge Management (5%)
- Act as DS point of contact for the M&E lead to capture, disseminate project learning and ensure that this is fed into future TI and partner work.
- Ensure that learning from work is used to tailor and adjust the project approach to maximise impact.
- Be a key member of the Evidence and Impact working group, work with group to further develop TI UK’s overall E&I approach.
Other (5%)
- Assist or lead the design and development of programme concept notes, bids or proposals.
- Assist wider MEL efforts within the TI-UK team where needed.
About you
To be successful in the role you will have/will be:
- Proven experience of the design and implementing of Monitoring and Learning frameworks in international programmes (ideally covering Fragile and Conflict Affected States)
- Applied training in or experience working with research methods (quantitative and qualitative)
- Strong data reporting skills with proven ability to engage with and manage donor formal reporting and ad-hoc requests;
- Excellent communicator, with a demonstrated ability to build networks and collaborate with a wide range of internal and external stakeholders at different levels of seniority;
- An ability to see both the big (strategic) picture, identifying opportunities for innovation and value addition, as well as keeping alert to programme delivery risks linked to the monitoring and learning aspect of the programme;
- Demonstrable skills in communicating and transforming technical/analytical information into non-technical and compelling stories
- Proficient in managing databases
- Excellent data analysis, interpretation, and presentation skills
- Experience in conducting quality assurance and critical review of organisation-wide data within international development
Benefits
In exchange we will offer:
- A competitive salary
- 28 days annual leave, plus bank holidays
- Up to 6% contributory pension
- Season ticket loan
- Cycle to work scheme
- Enhanced sickness and family friendly policies
- Employee Assistance Programme
- A flexible and friendly working environment, with the opportunity for blended working (more details of this can be found on our website)
Network Infrastructure Manager
Recruitment Agency Ref: 145709
We are seeking a talented and experienced Network Infrastructure Manager to oversee the design, implementation, and maintenance of our network infrastructure across a leading multi-academy trust. As a key member of the Infrastructure team, you will play a crucial role in ensuring the reliability, security, and performance of the network infrastructure.
Salary: Up to £57,000 per annum
Duration: Permanent
Location: South London
The successful candidate will be responsible for:
- Designing, planning and implementing network infrastructure solutions to meet the needs of the academies
- Managing and maintaining network infrastructure, including switches, routers, firewalls, and wireless access points
- Monitoring network performance and troubleshooting issues to ensure optimal performance and availability
- Implementing and enforcing network security measures to protect against cybersecurity threats
- Collaborating with other IT team members and academic staff to understand requirements and provide technical support
- Staying up-to-date with industry trends and best practices to continuously improve network infrastructure
The successful candidate will have:
- Strong experience in a senior/lead/management Networking position
- Expertise in Cisco and/or Aruba networking technologies
- Strong understanding of network protocols, including TCP/IP, DNS, DHCP, and VLANs
- Experience with network security technologies, such as firewalls and VPNs
- Strong stakeholder management skills to communicate effectively with technical and non-technical end users
To apply or for more information, please get in touch with Kirsty Mah on 020 7019 8856 or email
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £36,000 to 40,000 depending on experience
Location: Bloomsbury, London
Term: Permanent
Hours: Full time, office based*
*RSTMH is looking to trial home working for 1 day a week
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- To analyse, identify and develop plans to optimize member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM work, which is using Civi CRM
- Work with the team to develop activities and marketing campaigns to improve membership value and take-up
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the membership pages and members Area of the website are up to date, accurate and compelling
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose
- To be a member of the International Members Committee and help utilize the group to support membership goals
- Maintaining and improve processes for members
- Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
Person specification
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organization
- Working in international development or global health is desirable
- Passion and commitment to the work of the Society
- Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition
- Experience of account management of suppliers is desirable
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment
- An understanding of Civi CRM is desirable
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Highly developed interpersonal skills including, communication, influencing and collaboration
- Ability to understand how membership programmes works alongside digital and marketing campaigns
- Effective decision-making skills Self-starter, able to work proactively
- A strong relationship builder
- A good understanding of the analytical methods used to increase engagement from members
- Ability to think ahead - anticipate and solve problems before they arise
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
Please submit your application form by 5pm BST 28th April 2024
We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This exciting role will ensure that we offer our audiences the best possible experience through the Foundation’s website and other digital platforms. Using a data-led approach, you’ll be able to use your user experience expertise to help drive the adoption of a digital-first way of working across the Foundation’s activities.
What does the role involve?
· Managing the relationship with our website development agency. Making recommendations for areas of improvement and further development.
· Managing our analytics and other insight platforms to ensure that we collect robust data and can make informed, evidence-based recommendations to ensure we’re using digital to deliver against the Foundation’s strategic objectives.
· Support and develop the implementation of an SEO strategy for our website content to ensure that our audiences can find our content.
What skills, knowledge and experience are we looking for?
· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
· Knowledge of the fundamental of Agile and Scrum
· Knowledge of website analytics tools (e.g. Google Analytics, Google Looker Studio)
· Analytical skills with the ability to effectively capture, process and interpret information and make actionable, evidence-based recommendations.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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About the Role:
Are you a talented Events Manager with a passion for promoting contemporary Africa? We are seeking an energetic individual to design, manage, and implement the Royal African Society’s programme of events, ranging from small workshops to large conferences. As an integral part of our team, you will collaborate with internal and external partners to deliver engaging events that connect our members and the public.
Main Tasks & Responsibilities:
- Research, plan, and implement a year-round events programme, including corporate and public events.
- Develop themes and secure speakers for meetings and conferences.
- Manage all aspects of events logistics, including hospitality, venue management, and technical setup.
- Collaborate with internal stakeholders to ensure effective promotion of events.
- Cultivate partnerships with external stakeholders, particularly venues.
- Manage the annual budget for the events programme.
- Maintain and update the CRM database.
- Evaluate events and produce quarterly and annual reports.
Experience:
- At least 5 years’ experience in event management.
- Experience with web content management systems, email marketing platforms, and online event platforms.
- Familiarity with design programs and CRM systems.
- Previous experience working in a small team.
Skills & Attributes:
- Excellent communication and interpersonal skills.
- excellent project management skills
- Strong organisational abilities and time management skills.
- Adaptability and ability to work under pressure.
- Collaborative team player with a sense of responsibility and independence.
Education, Knowledge & Competencies:
- Degree in communications, marketing, journalism, or related field/Qualified by experience
- Knowledge of and interest in contemporary African affairs, arts, and culture.
- Commitment to the vision, mission, and values of the Royal African Society.
Key Dates:
- Application Deadline: 1st May 2024
About the Royal African Society:
The Royal African Society (RAS) is a dynamic membership organisation dedicated to fostering connections, celebrating cultures, and critically engaging with a wide range of topics and ideas about Africa today. Through our diverse events, publications, and digital channels, we amplify African voices and interests globally, reaching a network of more than one million people.
Compensation & Benefits:
Position: Full-Time, Mon-Fri
Salary: £35,000- £40,000 DOE
Holiday: 27 Days + BH
Location: Remote and onsite working, including at the Royal African Society offices at SOAS in Russell Square and at RAS public events and festivals wherever held
How to Apply:
To apply, please submit your CV and a cover letter outlining your suitability for the role by the deadline. We look forward to welcoming you to our vibrant team!
**Please note the successful candidate for the position will be subject to an enhanced DBS check**
Please ensure you have submitted your cover letter.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to work with one of the UK’s leading charities as Legacy Income Manager and make a significant contribution to helping save lives at sea.
Two thirds of the RNLI’s operations are funded from legacies, and we are looking for the right individual to lead the Legacy Income department, ensuring that income is maximised, and all legal requirements are met. Dealing with over 4,000 open cases at any point in time, the department offers the full range of technical challenges including dealing with the funding of up to 100 projects.
You will serve as an ambassador of the RNLI in dealing with banks, executors, solicitors and other charities as well as providing a first-class service to internal departments, executive management, our trustees and volunteers.
We are looking for an excellent people manager with a strong technical background in legacy administration. You will have significant probate experience gained preferably in a charitable environment, be an expert in dealing with contentious matters and will ideally be a member of the Institute of Legacy Management.
To succeed, you will enjoy working with people, have a strong customer focus and have excellent skills in communicating complex issues to a variety of customers.
This post is subject to clearance of a finance check - satisfactory to the RNLI.
For more information and to apply, please visit our recruitment page.
Closing date: 12 May 2024.
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.
We currently have an opportunity for an Environmental Compliance Manager within our National Environment & Climate Action Team within the Strategy & Impact Directorate. The S&I directorate analyses current and emerging policy and sets the Trust’s strategy and standards for regional delivery across all the Trust’s activities. The Environment and Climate action team is responsible for delivering the Trust’s strategy and policy on all environment and climate related sustainability issues, including environmental compliance as a minimum and achieving biodiversity net gain.
Reporting to the Head of Environment and Climate action, the Environmental Management and Compliance manager role will be responsible for the Trust’s Environmental Management System and its associated policies, commitments, and standards, linked to the Trusts evolving sustainability and organisational strategies. The role will require establishing good relationships with other teams in the Trust to drive sound environmental practice from our operations and 3rd party activities.
Knowledge, Skills/Qualifications & Experience
Key Accountabilities:
- Responsible for, and day-to-day management of the Trust’s environmental management system
- Deliver a programme of activities and updates to environmental standards, guidance and tools, ensuring that these are delivered on time and within budget. This forms part of a system refresh that will be delivered this financial year.
- Work with internal technical experts and the Trust’s legal team to ensure that the standards meet regulatory requirements.
- Liaise with Trust operational and delivery teams to ensure that standards are deliverable and align with existing and emerging business processes.
- Manage external technical input where requires (e.g. from consultants)
- Assist in the investigation of environmental incidents, near misses and ensure the production and dissemination of key learnings
- Preparation of board and Environmental Advisory Group (EAG) papers and acts as secretariat of EAG meetings
- Producing case studies and other examples of best practice for internal and external audiences
- Developing and delivering environmental training
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Knowledge, Experience & Skills:
- IEMA Practitioner qualification or equivalent
- Experience of administering environmental management systems, including a good understanding of ISO14000 family of environmental standards.
- Authoring company standards and guidance
- Broad understanding of key environmental themes and associated legislation (Air Quality, Biodiversity, Water Quality, Waste, Pollution Prevention and Control, Invasive Species)
- Experience of investigating environmental incidents and near misses
- Working knowledge of GIS and using spatial data to support environmental strategies
- Project/ programme management skills
- Developing reporting systems and managing environmental data to report progress
- Developing project business cards
The role will be home-based, with the expectation to attend main regional hubs either at Milton Keynes, Birmingham, or Little Venice (Paddington), for collaborative working. This is a national role, requiring collaboration with teams in all six of the Trust’s regions. There will be an expectation that the successful candidate will be able travel to attend meetings or fieldwork throughout the regional waterway network.
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What We Offer
Salary is made up as follows: £48,500 + a Car Cash Allowance of £450 per month. Additionally, we also offer a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits.
- 25 days paid holiday, increasing to 27 days after 3 years.
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- Expansive maternity/paternity provisions.
- Progressive access to learning tools and CPD.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
We believe that continuous personal & professional development are important, and through many Trust internal & externally supported development programmes we are pleased to support your ongoing growth and development in this role.
The client requests no contact from agencies or media sales.