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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Goal-Focused Befriending Coordinator
Organisation: Age UK Westminster
Location: Beethoven Centre, Third Avenue, London W10 4JL, with community and home visits across the City of Westminster
Hours: 21 hours per week (3 days, flexible)
Contract: Permanent
Salary: £27,500 FTE per annum (pro rata)
Benefits: 7% contributory pension, basic health plan and Blue Light Discount Card
About the Role
Age UK Westminster is looking for a compassionate, organised and motivated Goal-Focused Befriending Coordinator to lead our structured befriending service for older residents experiencing loneliness, social isolation and reduced wellbeing.
This is an exciting opportunity to make a meaningful difference by supporting older people to identify personal goals, build confidence, strengthen social connections and improve their overall wellbeing. Using a strengths-based and person-centred approach, you will work alongside residents, volunteers and partner organisations to help people achieve greater independence and community engagement.
The role is based across our office, residents' homes and community settings throughout Westminster and combines direct client support, volunteer coordination, partnership working, safeguarding and service development.
What You'll Be Doing
As the Goal-Focused Befriending Coordinator, you will:
- Manage a caseload of older residents receiving structured, goal-focused befriending support.
- Complete assessments, support plans, reviews and outcome-focused interventions.
- Deliver support through home visits, telephone contact, guided conversations and community-based activities.
- Empower residents to identify goals, overcome barriers and build confidence and independence.
- Support approximately 100 residents each year to reduce loneliness and improve wellbeing.
- Develop and coordinate a monthly Befriending Café to encourage peer support, social connection and community participation.
- Build strong partnerships with Westminster City Council, health services, voluntary organisations and community groups.
- Develop referral pathways that enable residents to access wider support services.
- Recruit, match, support and supervise befriending volunteers.
- Provide volunteers with guidance, regular supervision and ongoing support.
- Maintain accurate case records and monitor outcomes using recognised wellbeing measures, including:
- Warwick-Edinburgh Mental Wellbeing Scale (WEMWBS)
- Life Satisfaction Measures
- Loneliness Scales
- Monitor project outcomes, contribute to funding reports and support continuous service improvement.
- Respond appropriately to safeguarding concerns and promote safe working practices at all times.
- Contribute to maintaining high-quality standards in line with Befriending Quality Mark principles.
About the People You'll Support
Many of the residents accessing our service:
- Experience loneliness and social isolation.
- Live with long-term health conditions or reduced mobility.
- May have memory difficulties or cognitive decline.
- Have experienced bereavement or significant life changes.
- Live with long-term mental health challenges.
- May face poverty, housing issues or limited support networks.
- Can present with complex emotional or safeguarding concerns.
You will provide compassionate, professional and empowering support while helping individuals achieve sustainable improvements in wellbeing and independence.
About You
We're looking for someone who has:
- Experience supporting older people, vulnerable adults or individuals with complex needs.
- Experience delivering wellbeing, community or outcome-focused support services.
- Excellent communication, listening and relationship-building skills.
- Experience using strengths-based, person-centred or motivational approaches.
- Knowledge of safeguarding adults and risk management.
- Experience working in partnership with statutory and voluntary organisations.
- Experience coordinating or supporting volunteers (desirable).
- Good organisational skills with the ability to manage a varied caseload.
- Strong IT, record-keeping and reporting skills.
- A commitment to equality, diversity and inclusion.
- An understanding of community resources that promote independence and social connectedness.
Knowledge of Befriending Quality Mark standards or similar quality frameworks would be an advantage but is not essential.
What We Offer
At Age UK Westminster you'll receive:
- Comprehensive induction and ongoing training.
- Safeguarding and wellbeing training.
- Training in goal-focused and strengths-based practice.
- Regular supervision and management support.
- Opportunities for professional development and partnership networking.
- 7% contributory pension.
- Basic health plan.
- Blue Light Discount Card.
Why Join Us?
This is an opportunity to help transform the lives of older people in Westminster by reducing loneliness, improving wellbeing and supporting people to build lasting social connections and greater independence.
If you're passionate about person-centred support and want to be part of a friendly and dedicated team, we'd love to hear from you.
If you would like to apply for this vacancy, please email your CV with a supporting letter (showing how you meet the personal specification).
Closing date: 31st July 2026 at noon. Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We reserve the right to close the vacancy early should a suitable candidate be appointed.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Admissions Coordinator
Yeldall Manor – Christian Residential Drug and Alcohol Rehabilitation Programme
Benefits
- 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
- Company pension
- Employee Assistance Programme (EAP)
- Death in service benefit
- Meals provided whilst on site
Full Job Description
Admissions Coordinator
At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and develop a renewed sense of purpose.
We are looking for a commited Christian to join our Recovery Coordination Team as an organised and proactive Admissions Coordinator. As the first point of contact for prospective residents, commissioners, families and referring agencies, you will play a vital role in ensuring that individuals receive a professional, welcoming and supportive experience from their first enquiry through to admission.
This is an exciting opportunity for someone with excellent communication and organisational skills, experience working with vulnerable adults or within health and social care settings, and a passion for helping people begin their recovery journey.
What will you do?
- Manage enquiries from prospective residents, families, commissioners, healthcare professionals and referral agencies.
- Line manage admissions officers
- Coordinate the admissions process from initial enquiry through assessment and admission.
- Conduct and arrange admissions interviews, both in person and remotely.
- Review referrals, risk assessments, professional reports and supporting information.
- Assess suitability of applicants against programme criteria and make recommendations regarding admission.
- Maintain regular communication with applicants, referrers and commissioners throughout the admissions journey.
- Develop and maintain positive relationships with local authorities, probation services, healthcare professionals and partner organisations.
- Coordinate admission arrangements, funding approvals and placement planning.
- Maintain accurate admissions records, databases and documentation.
- Produce admissions, occupancy and referral reports as required.
- Support the promotion of Yeldall Manor's services through networking, stakeholder engagement and partnership development.
- Assist with resident collections from approved locations where required, including detox units, prisons and transport hubs.
What are we looking for?
- Experience working within health, social care, addiction recovery, rehabilitation, housing or related services.
- Strong administration, organisation and record-keeping skills.
- Experience of handling referrals, applications, assessments or admissions processes.
- Excellent written and verbal communication skills.
- Ability to develop positive and professional relationships with a wide range of stakeholders.
- Ability to manage sensitive and confidential information appropriately.
- Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values
- Good IT skills, including Microsoft Office applications and databases.
- Understanding of safeguarding, professional boundaries and risk management.
- Knowledge of addiction, recovery and rehabilitation services.
- A compassionate, professional and person-centred approach.
- Full UK driving licence and willingness to travel occasionally.
About You
You will be someone who thrives on supporting people at critical points in their lives. You will be highly organised, able to manage competing priorities, and confident communicating with professionals, commissioners, families and prospective residents.
Most importantly, you will be committed to helping individuals take the first steps towards recovery while ensuring every applicant is treated with dignity, respect and compassion. We welcome applications from people in recovery; however, due to the nature of the role and the support provided to residents, a minimum of two years' sustained recovery (clean time) is required.
As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
What We Offer
- 25 days annual leave plus bank holidays (pro rata where applicable), increasing to 30 days after three years' continuous service.
- Pension scheme in line with auto-enrolment legislation.
- Employee Assistance Programme providing confidential support and counselling.
- Death in service life insurance.
- Meals provided whilst on site.
- Ongoing training and professional development opportunities.
- Supportive supervision and annual appraisal process.
- Opportunity to make a genuine difference in the lives of people affected by addiction.
Our Christian Ethos
Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.
Safeguarding
Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role
About Yeldall Manor
For five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.
Registered Charity
21 - 50
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The Senior Programme Manager will be responsible for managing FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London.
Please see the attached Recruitment Pack for additional information about LLST and the role.
The client requests no contact from agencies or media sales.