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Role: Single Point of Access Officer (Initial Triage and Assessment)
Salary: £16,269 per annum (Temporary maternity cover until July/August 2022)
An exciting opportunity has arisen for a Single Point of Access Officer to be a part of our developing team at a dynamic and professional charity.
The purpose of this role is to undertake initial assessments to identify the individual client’s risk and needs at the point of entry to the Organisation and determine allocation to the right internal support service and/or referral or signposting to other external providers.
This is a new role and will form part of the Organisations ‘one stop shop’ support for victims of sexual assault and abuse with the postholder often being the first point of contact for new clients.
The position is 22.5 Hours, Wednesday to Friday. With a competitive salary of £16,269 per annum (£27,115 FTE) and a company pension scheme. The role is based at our office in Alfreton with flexibility to work from home, you may also be required to work from our Derby office on occasion. The Organisation offers an enhanced annual leave scheme and ongoing skills development and training.
If you would like to discuss the role and what it involves further, please contact us and this can be arranged.
The Organisation:
The Organisation is a Charity supporting victims of sexual violence across Derbyshire. The aims of the Charity are; to reduce the impact of rape and sexual abuse on victims (male and female, adults and children) and their families; to encourage reporting of rape and sexual abuse; to support victims through the legal process and; to reduce the incidence of rape and sexual abuse by raising awareness.
We are now looking for a Single Point of Access Officer to join our team.
Single Point of Access Officer Main Duties:
- Provide a telephone or online assessment service within a specified timescale, the aim to offer appropriate support in the right place, at the right time
- Make an assessment of mental health needs and determine the most appropriate support required to manage mental issues at that time
- Learn about individuals’ specific needs and risks as well as strengths, assets and wishes and provide appropriate advice, information and support
- Determine allocation of new clients to specific service areas within the Organisation
- Make referrals and/or signpost clients to other appropriate external agencies
- Update the Organisations case management system following assessment and any other contacts
- Liaise with other agencies, as required
- Provide information and reports for managers, as required
- Sensitive and intuitive approach helping to empower and support service user independence
- Knowledge of the local available provision for mental health support and ability to set up new pathways as need is identified
- Raise awareness of services in line with the Organisations Communications Strategy
Single Point of Access Officer Necessary Skills, Qualifications and Experience:
- At least one years’ experience of working directly with individuals with complex needs, including mental health
- Evidence of practice-based training in a relevant field such as mental health, complex needs, etc
- Experience of undertaking assessments or developing support plans for individuals
- Working knowledge of safeguarding in relation to children and vulnerable adults
- Able to build relationships with partners agencies and other professionals
- Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
- Should be competent in the use of IT i.e. Word, Outlook, Excel, etc
- Driving licence and access to a car with business insurance
It will be necessary for you to apply for a Criminal Records Bureau Disclosure and be subject to Police Vetting as a requirement for this position.
Applicants should register their interest by clicking the ‘apply on line’ button and attaching their CV. We will then contact you and provide you with an Application Pack.
Closing date for completed applications is 24th October 2021. If application is successful, interviews will be held on 4th November 2021.
While we would like to contact all our candidates, unfortunately, this is not possible so if you haven’t heard from us 14 days after the closing date, your application has not been successful.
We do not accept applications from recruitment agencies.
SUPPORT PLANNER, TRANSITIONS SOUTH, NOTTINGHAM, PERMANENT, 37 HPW, FRWK06 £19,334 - £21,415
Do you want to make a real difference in the lives of vulnerable young people in Nottinghamshire? Do you have a passion for engaging, inspiring and supporting young people to meet their potential and forge a secure future for themselves?
Framework provides supported accommodation across Nottinghamshire to this cohort which includes young people leaving care, and those who have been unaccompanied asylum seeking children.
Support planners, working in partnership with other agencies take a lead in co-ordinating risk and support plans with the young people, and assign tasks for support workers to deliver personal by supporting young people to complete daily tasks, build confidence and learn new life skills on their journey towards independence.
Experience of working in housing and homelessness or similar supportive environments is desirable, however aptitude and approach is key!
As these roles will include work across a dispersed setting in Rushcliffe, Broxtowe and Gedling it is desirable (but not essential) that you are able to drive and have a car available for work purposes in which case mileage allowance is available.
We can offer meetings at the service core (the 24 hours staffed part) for those who are genuinely interested in finding out more.
This advert will close as soon as sufficient applications have been received.
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.
NO AGENCIES PLEASE
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
SUPPORT WORKER, TRANSITIONS NORTH, SUTTON IN ASHFIELD, PERMANENT, FRWK03 £17,189 - £18,661 FTE, 37 HPW
Do you want to join an organisation that employs remarkable people to do a remarkable job?
Do you have a commitment to reach out, even to the most chaotic and challenging young people?
We are looking for Support Workers who would thrive in a young person’s accommodation service, where no two days are ever the same. You could be part of a team supporting young people to develop their independence and social skills, have the integrity to build professional working relationships.
We are looking for motivated and flexible support workers’ who are able to work proactively and react to a fast-flowing and fluid environment. You will support young people aged 16 – 21 to complete daily tasks and learn new life-skills during their transition to independence and into our move-on properties.
You will work in partnership with various agencies, liaising closely with Social Care.
• Have excellent communication skills
• Are you dynamic, enthusiastic and diverse?
• Promote Equality and Diversity within the Service
• Provide a safe and secure environment for young people.
• Contribute to the delivery of a comprehensive support package
• Support Young People to develop the skills that will empower them to move on to independent living and avoid becoming repeat homeless.
Candidates need to be reliable and enthusiastic - experience of working with young people is desired, although not essential, a full training package will be given during the probationary period and throughout your employment.
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
SUPPORT WORKER, TRANSITIONS SOUTH, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £17,189 - £18,661
Do you want to make a real difference in the lives of vulnerable young people in Nottinghamshire? Do you have a passion for engaging, inspiring and supporting young people to meet their potential and forge a secure future for themselves?
Framework provides supported accommodation across Nottinghamshire to this cohort which includes young people leaving care, and those who have been unaccompanied asylum seeking children.
Taking a lead from support planners and working in partnership with other agencies, support workers will help deliver personal support plans by supporting young people to complete daily tasks, build confidence and learn new life skills on their journey towards independence.
Experience of working in housing and homelessness or similar supportive environments is desirable for the support worker role but is not essential, as training will be provided. Aptitude and approach is key!
As the full time worker roles ( not weekend roles) will include work across a dispersed setting in Rushcliffe, Broxtowe and Gedling it is desirable (but not essential) that you are able to drive and have a car available for work purposes in which case mileage allowance is available.
We can offer meetings at the service core (the 24 hours staffed part) for those who are genuinely interested in finding out more.
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.
NO AGENCIES PLEASE
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.