Test manager jobs

Membership Growth Manager

Full Time 35 hours per week | Permanent | Hybrid | Closing date 13th August 2025

Job Reference: MGM02 (Please quote this on any correspondence)

The opportunity

We are seeking a commercially minded, results-driven professional to support the delivery of CILIP’s membership growth strategy. This pivotal role is responsible for generating demand through targeted marketing campaigns and converting interest into membership through business development and relationship management.

Working closely with the Director of Business Development, you will play a key role in achieving CILIP’s strategic goal of increasing both individual and organisational membership, while also maximising member lifetime value. You will take a cross-functional approach to attract new audiences, re-engage lapsed members, and foster long-term loyalty.

About the role

This role supports the delivery of CILIP’s membership growth strategy, focusing on generating demand, converting leads into new members, and enhancing member retention and value. Working closely with the Director of Business Development and cross-functional teams, you’ll take an integrated, insight-led approach to increasing individual and organisational membership, aligned with CILIP’s strategic priorities.

Key areas of delivery:

· Demand generation and lead nurture
Plan and deliver targeted, multi-channel marketing campaigns (digital, social, email) to attract new members. Develop compelling messaging and offers in collaboration with the Marketing and Communications team, and engage key audience segments, including underrepresented groups.

· Lead conversion and business development
Qualify and convert leads through proactive engagement and relationship management. Build a strong membership pipeline, track performance metrics, and optimise the member acquisition journey.

· Retention and member value
Ensure new members are effectively onboarded and connected with relevant services. Use data insights to assist the development of retention strategies, drive engagement, and support the promotion of CILIP’s wider offer, including training, events, and professional registration.

· Data, insight and reporting
Monitor membership performance and campaign outcomes, maintaining accurate records within the CRM. Produce regular reports that will be used to inform decision-making and identify opportunities for growth and improvement.

· Cross-team collaboration
Work collaboratively with internal teams to support aligning messaging and integration of supporter journeys. Represent CILIP externally at events and networking opportunities, and contribute to broader organisational goals, including digital transformation initiatives.

About you

The ideal candidate will have experience delivering digital marketing campaigns that drive lead generation and conversion, ideally within a membership or service-based environment. You’ll be confident using CRM systems to manage pipelines and track performance, and skilled at collaborating across teams to deliver integrated journeys.

· Essential experience: Track record in delivering multi-channel marketing campaigns, converting leads into paying customers or members, and working across teams to meet performance goals using CRM systems and data insights.

· Desirable knowledge: Understanding of the membership lifecycle, experience in a professional body or association context, and an appreciation for balancing commercial objectives with public benefit.

· Skills and attributes: Analytical and highly organised, with excellent communication and interpersonal skills. Motivated by results, committed to inclusive values, and able to work flexibly within a hybrid model.

This role offers an exciting opportunity for a motivated professional who combines data driven insight, hands-on delivery, and strong interpersonal skills. You will share our commitment to equality, diversity and inclusion and be comfortable working flexibly in line with our hybrid working policy.

ABOUT CILIP

CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.

Our purpose is to unite, support and empower information professionals across all sectors.

What we do:

· Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.

· Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.

· Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.

· Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.

· Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.

· Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.

Structure:

Most staff are based in the London office and work in a hybrid environment. We also have colleagues based in the devolved nations: Scotland, Wales, and Northern Ireland.

CILIP has thousands of members in a wide range of roles and sectors including higher education, public libraries, schools, colleges, health care, national libraries, government, the armed forces, prisons and many more.

Why join CILIP?

· Hybrid working

· 27 days' annual leave plus public holidays (increasing after 3 years’ service)

· Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit

· Access to CILIP’s Employee Assistance Programme through Vivup

· Perkbox employee discounts and wellbeing hub

· Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave

· The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)

· Annual flu vaccination voucher

· Contribution to eye tests and glasses for DSE use

How to apply

To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description to HR Department uk by 11:59pm on 13th August 2025

Interview dates

· First interviews (virtual) will be held on 21-22nd August via Teams

· Second interviews will be held in person on 28th August at Woburn House

CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.

If you require any adjustments or support at any stage of the application or recruitment process, please contact our HR department, we will be happy to assist you.

For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.

Registered Charity No 313014

Advice Service Delivery Manager

The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.

The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.

This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th Augut 2025
Interview date(s): To be confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Age UK's Digital & Technology division is recruiting for a Delivery Manager on a 12 month fixed-term contract basis.

We're looking for a skilled and experienced Delivery Manager to join our Digital, Data & Technology team at Age UK. You'll be leading the delivery of a variety of projects and changes, working with different teams across the organisation to make sure everything gets done on time, on budget, and meets the needs of our users.

This role is perfect if you're confident in managing projects and products, have strong leadership skills, and are comfortable working in agile and lean environments. You'll need to be great at communicating with people at all levels, including senior leaders, and be able to handle complex challenges while keeping things moving smoothly.

If you're a creative problem solver who enjoys working with others and making a real difference, we'd like to hear from you. For a more exhaustive list of the role responsibilities, please review the job description below. 

This role offers hybrid working between our London office (EC3N 2LB) and remotely from home. Age UK does not pay travel costs to the office.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience of project and product delivery methodologies, including Agile, Lean, Scrum. A, I, P

* Experience working with and leading cross-functional teams in a collaborative and matrixed organisation. A, I

* Relevant experience using planning tools (MS Project or others), leading workshops, running reports, managing documentation. A, I

* Experience of handling large amounts of complex data. A, I

* Experience of problem and issue resolution. A, I

* Experience of managing business and ICT system change in an area and across organisation. A, I

* Experience in managing large scale data and transformation projects within programmes and prioritising work effectively. A, I, P

* Experience and confidence in managing the coordination of board meetings, writing performance related reports, and putting together accurate minutes. I

* Proven experience in managing key relationships with various stakeholders such as, programme managers, product owners, project managers, sponsors, senior managers etc. A, I

* End to End Project management and delivery experience across all phases of the project. A, I, P

* Experienced in managing complex work that contribute to overall outcomes, providing benefit and value. A, I

* Experience of organising and running workshops. A, I

Skills and Knowledge

* Excellent leadership and communication skills with the ability to effectively engage and influence stakeholders at all levels of the organisation. I

* Strong understanding of digital and technology trends, industry best practices and emerging technologies. A, I

* Demonstrated ability to manage a variety of tasks simultaneously, prioritise competing demands, and drive results in a fast-paced environment. A, I

* Excellent knowledge and experience of working with different software applications Microsoft Office, SharePoint etc. A

* Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. A, I

* Project, Product, lean or agile certification. A, I

What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.

Additional Information

Understanding of technology in the context of the Charity sector is advantageous.

This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role.

In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

Age UK acknowledges that some groups are less likely to apply for roles and we welcome applications from anyone who feels they have the skills, time and energy to commit to us.

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact. 

Salary: £67,752 per annum, plus excellent benefits

Contract: Permanent

Hours Per week: 37.5 hours per week you will be required to work in - person a minimum of two days per week In line with our hybrid working model,

Our Foundation

We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this. Our mission is to help build a healthier UK by:

1. Improving people's health and reducing inequalities

2. Supporting radical innovation and improvement in health and care services

3. Providing evidence and analysis to improve health and care policy.

We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.

About the role

Are you passionate about shaping policy to improve workforce health and reduce inequalities? We are seeking a Policy and Research Manager to join our Healthy Lives directorate and contribute to advancing the recommendations of the Commission for Healthier Working Lives.

In this pivotal role, you will lead the delivery of policy development and research projects, including externally commissioned work, ensuring outputs are delivered on time and with impact. You will support the implementation of a programme testing preventative workplace interventions, synthesise emerging evidence, and develop credible policy recommendations to influence decision-makers.

You will also play a key role in building and maintaining stakeholder relationships, representing the Health Foundation externally, and communicating insights to a wide range of audiences across policy, practice, and research communities.

This is an exciting opportunity for a highly motivated individual with strong analytical capabilities, excellent communication skills, and a commitment to improving health through action on the wider determinants. We are looking for someone who can work both independently and collaboratively in a fast-paced, high-profile environment.

The Healthy Lives directorate leads the Health Foundation’s strategic work on the wider determinants of health, focusing on areas such as employment, education, housing, and community. Within this, the Economic Determinants of Health team builds evidence and policy analysis to influence government and employer action. Our independence, supported by our endowment, enables us to innovate and test practical solutions that drive long-term change.

How to apply

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions:

1. Describe your experience of designing a policy research programme. How did you select the questions and research methods? How did you ensure the research was delivered to high quality and had an impact?

2. Give an example where you have collaborated effectively with stakeholders to deliver a piece of work. How did you engage key influencers and ensure that diverse voices were heard? What impact did this engagement have?

3. Share your achievements in developing ideas that have had an influence on national or local employment or health policy. How did you make the case for change and gain traction for the idea, e.g. media coverage or direct influencing?

Our commitment to inclusion and diversity

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together.

Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: August 31, 2025, at 23:00

Interview date: September 11 or 12. 2025

Battersea has entered an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals.

Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.75m in 2025. Working closely with the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.

As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.

You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st August 2025
Interview date(s): First round: w/c 25th August 2025; Second round: w/c 1st September 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Westway Trust are seeking a dedicated and experienced Children Services Manager with a track record of managing a Good or Outstanding Oftsed rated Early Years’ service, who will be committed to supporting and enhancing the lives of children in the North Kensington community.

This role is key to positioning the Trust as a provider of affordable, vital and culturally appropriate services.  Reporting to the Senior Manager Learning, you will lead and manage on all aspects of the Trust’s nursery and crèche services, ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met.  You will manage a team of full and part-time staff and will build strong partnerships with families and the local community. You will be a confident communicator working closely with statutory regulators, commissioners, partners and stakeholders. 

If you have a passion for making a positive difference in young people lives, as well as developing and managing a team, this role could be for you.

Key responsibilities of the role include but not limited to:

• Manage the staff team to deliver the Nursery and Crèche services.
• Liaison with all relevant members of staff to ensure maximising the team’s opportunities for employment, personal and professional development and organisational engagement.
• Develop, monitor and review activities to ensure high standards of childcare and learning.
• Quality assure and develop and improve services to maintain and improve our Ofsted position.
• Attend budget planning with the finance team to ensure a full understanding of the budget; good budget management and a strong out-turn in line with the growth strategy.
• Keep appropriate records of all children and account for their social and individual developmental needs.
• Monitor and report against the delivery objectives of the service providing observation and feedback to Nursery and Crèche workers so that they can improve their own direct planning and delivery and qualifications.
• Provide data as required for reporting internally to your line manager and through the Trusts Governance, and externally.

Qualification:

• Relevant qualification in childcare at a minimum Level 4. 
• Safeguarding (desirable)

Knowledge and Experience:

• Minimum 2 years’ experience of managing a Nursery with experience of all the relevant duties, monitoring, reporting and quality improvement.
• Experience of being the main contact for Ofsted. 
• A track record of working collaboratively with colleagues, partners and stakeholders to develop successful partnerships, growth, and achieve joint success.
• Strong experience of planning ahead, scheduling, attention to detail and problem solving.
• Experience of managing staff and supporting their development.
• Experience of managing resources and budgets.
• Strong verbal and written communication skills and experience of writing reports.
• Knowledge of Safeguarding.
• Experience of delivering a service that demonstrates an understanding of different cultures.
• An understanding of the issues facing North Kensington and a track record of working alongside beneficiary communities (desirable)

Benefits of working for Westway Trust:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 17 August 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.

You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Role Requirements

• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.

Interview Date: to be confirmed

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About the role 

The Marketing and Communications Manager is a brand-new role to the organisation.  This provides a great opportunity for the successful candidate to make the role their own as they support the organisation to reach and work with more centres in the formal and informal education landscapes. 

The role is ideal for someone looking to utilise the breadth of their marketing experience and build upon their team leadership competencies. They will be responsible for combining creativity with strategic thinking to develop and deliver campaigns and plans that create impact for both the organisation and the young people we support. 

Previous experience of developing and executing multi-channel marketing campaigns with real-world impact is particularly important to the role, along with a growth mindset and the ability to foster innovative ways of working. 

This is a brilliant opportunity for someone who wants to be part of a movement to empower young people to shape their futures and lead their communities. There will be multiple occasions to work with our centres and young people to develop and convey powerful stories. 

Working knowledge of digital marketing tools, alongside the ability to produce high quality, engaging content is essential for the role. We also encourage a curiosity mindset that looks to trends, data and intelligence to support continuous improvement to our work as a department. 

The Marketing and Communications Manager role will be key as we drive towards our objective of being recognised as the trusted voice of leadership skill development for all young people and communities by 2033.

 Role purpose: 

• To develop and implement comprehensive content and marketing plans that proactively contribute to the organisation’s objectives. 

• To plan, execute and optimise marketing campaigns that support the realisation of the organisation’s new business and retention targets. 

• To create, coordinate and manage the distribution of content that supports the organisation’s reach, credibility and engagement. 

 Main duties and responsibilities 

• Planning: Develop and implement comprehensive content and marketing plans across various channels, including digital and traditional marketing. Support with the integration of these to wider communication planning and needs. Integrate key business intelligence and context provided by colleagues and teams into plans. 

• Campaign management: Oversee the planning, execution, and optimisation of marketing campaigns, ensuring alignment with overall business goals. 

• Content creation: Manage the creation and distribution of engaging marketing content, including website copy, blog posts, social media content, and marketing collateral. 

  Ensure all content is consistent with our brand voice, style and tone, and adheres to the organisation’s house style writing guide. 

• Market research: Conduct regular market research and analysis to identify trends, customer insights, and competitor activities. 

• Performance analysis: Track, analyse, and report on the performance of marketing campaigns, using data to identify areas for improvement and optimisation. 

• Budget coordination: Work with the Head of MarComms to support the management and monitoring of the marketing budget, ensuring efficient allocation of resources, providing analysis of return on investment (ROI) for marketing activities. 

• Team leadership: Supervise and mentor two marketing team members, fostering a collaborative and high-performing environment. Drive the development of internal processes to increase efficiency, transparency and communication in the team. 

• Relationship management: Build and maintain relationships with external vendors, agencies, and key stakeholders. 

 Skills, experience and knowledge 

 Required/essential: 

• Strategic thinking: Ability to develop and implement effective marketing plans and activities. (E) 

• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions. Strong working knowledge of Google Analytics. (E) 

• Communication Skills: Excellent written and verbal communication skills for internal and external communication. (E) 

• Project management: Ability to manage multiple projects simultaneously, prioritise tasks, meet deadlines and work to budgets. (E) 

• Digital marketing expertise: Strong understanding of digital marketing channels, including SEO, social media, email marketing, and paid advertising, including PPC. (E) 

• Creative thinking: Ability to develop innovative and engaging marketing campaigns. (E) 

• Team leadership experience: Proven track record of motivating, managing, at least one direct line report in a marketing role. (E) 

• Budget management: Ability to manage and track marketing budgets effectively. (E) 

Desired: 

• CRM expertise: Understanding and working knowledge of integrating of CRM system to marketing and communications activities. (D) 

• Working knowledge of Canva and/or other digital creative tools. (D) 

We are seeking a results-driven Acquisition Marketing Manager (known at Guide Dogs as Committed Giving Acquisition Campaign Manager) to lead our Acquisition team and manage supporter acquisition across key regular giving fundraising products such as Sponsor a Puppy and Lucky Lottery. In this role, you’ll be responsible for developing and delivering marketing plans to maximise income, meet acquisition targets, and ensure the long-term success of our campaigns.

You’ll manage and execute direct marketing campaigns ensuring they meet income and expenditure goals. You will also line manage and lead a team of Officers and Executives to deliver these campaigns, collaborating with the Committed Giving Product Manager to support their development. Key responsibilities include contributing to the wider fundraising strategy, analysing campaign data to optimise return on investment, and fostering strong relationships with suppliers and internal teams. You will ensure compliance with all relevant regulations and contribute to the continuous improvement of existing products, as well as ideate new propositions for testing. Your work will help guide people with sight loss to live the life they choose.

If you’re a strategic thinker with strong campaign management and leadership skills, and an eye for creative design, we’d love to hear from you.

We value in-person collaboration with our teams and those we support, so the ability to travel to our sites is needed for this role. We support hybrid working arrangements, so you have flexibility to work in a way that’s best for you. This role will be based at our Reading office 2 days a week, where you’ll collaborate closely with the Committed Giving team. The remaining days offer flexibility to work from home. You’ll be working 35 hours per week, worked 9:00am to 5:00pm, Monday to Friday. 

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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​This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.

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Interested? Want to know more about the Charity? Check out our website

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.

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​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

What if your next role could shape the future of donor engagement and fundraising innovation? What if your strategic leadership could drive over £1 million in support for compassionate, life-changing care?

Charity People are thrilled to be partnering once again with Keech Hospice to recruit a forward-thinking, digitally-savvy, and values-led Individual Giving Manager. This is a brilliant opportunity to lead a growing income stream that plays a critical role in sustaining Keech’s work with patients and families.

Reporting to: Head of Personal Giving
Responsible for: One Individual Giving Fundraiser
Location: Keech Hospice , Luton (hybrid working, 2 days per week in the office)
Salary: £41,750 - £42,794
Contract: 37.5 hours per week
Benefits: Flexible working hours, 29 days’ annual leave plus bank holidays, additional leave after 5 years, pension scheme options, flexible holiday arrangements, employee referral bonus, free parking, subsidised meals, cycle-to-work scheme, health cash plan, EAP, and Blue Light Card discounts.

About Keech Hospice

Keech Hospice provides free specialist palliative and end of life care for people of all ages. They support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire, and Milton Keynesat home, in hospice, or wherever they’re needed. As a teaching hospice, their exceptional people, training, and facilities are helping local communities to live and die well.

Their belief today is just as strong as it was when they first opened their doors over 30 years ago, because there are no second chances to get it right. That’s why Keech Hospice does everything it can to ensure patients’ wishes are respected, they are supported from diagnosis, and, when the time come, they are helped to die with dignity and peace. As a charity, they rely on their local community for more than 70% of their funding. That means they must raise around £8 million every year to continue delivering free, specialist care to adults in Bedfordshire, and to children and their families in Bedfordshire, Hertfordshire, and Milton Keynes.

Whatever you can do or give, they’re truly grateful. Because with your support, they can continue making every day count.

About the Role

As Individual Giving Manager, you’ll be responsible for delivering an ambitious individual giving programme that brings in over £1.5 million annually. You will lead a supporter-centric strategy focused on acquisition, retention, and growth, harnessing digital tools, automation, and compelling storytelling to create engaging donor journeys. You will manage the development of regular giving, digital fundraising, appeals, lotteries, and raffles.

This is a role with real breadth and impact, combining strategy, digital innovation, data analysis, leadership, and collaboration.

This is your opportunity to:

• Lead the strategic development of individual giving at Keech, owning a multi-million-pound income stream
• Oversee the growth and innovation of digital fundraising, automation, and integrated campaigns
• Manage, coach, and develop one Individual Giving Fundraiser
• Deliver and grow regular giving, lottery, and donor retention programmes
• Collaborate cross-departmentally with Fundraising, Digital, Marketing & Comms, and Data teams
• Use data and insight to test, learn, and optimise performance across channels
• Champion exceptional supporter journeys and deliver measurable income growth
• Be part of a values-led team where innovation, care, and collaboration thrive

Who They’re Looking For

Keech is seeking a digitally confident and results-driven fundraiser with experience leading individual giving programmes.You’ll bring:

• Strong experience delivering and growing individual giving income through digital and traditional channels
• Ideally have experience of lottery and raffles and associated regulations
• Knowledge of donor segmentation, supporter journeys, and marketing automation
• Experience managing or mentoring staff and driving performance
• Strong analytical skills and confidence in working with CRM and reporting tools
• A collaborative and strategic mindset, comfortable working across teams
• Commitment to values of empathy, integrity, and supporter care

Why This Role?

This is a pivotal time to join Keech’s fundraising team. You’ll have the autonomy to drive strategic change, access to brilliant in-house teams, and the opportunity to innovate and lead. You’ll help shape the future of individual giving, securing the vital support that sustains compassionate care for those who need it most.

If you’re ready to lead, grow, and make a lasting difference, we’d love to hear from you.

How to Apply

Please get in touch with Priya Vencatasawmy at Charity People.

Due to the urgency of this role, we are advertising on a rolling basis. Applications will be reviewed as received. If this affects you, please contact Priya directly.

The role will close on the 29th of August
Interviews to be confirmed.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are an amazing local charity, supporting people across Huntingdonshire with cancer. Would you like to be involved in improving the lives of people affected by cancer?Are you well organised, with an attention to detail, who loves meeting people?  

If yes, then the role of Programme Manager at HCCN might be for you!

This role is at the heart of the charity, managing delivery of existing services while developing new and innovative activities to help people with a cancer diagnosis back to independence with a renewed sense of self-esteem. You’ll be a key part of our small but mighty Operations Team.

We need our Programme Manager to:

• manage our existing portfolio of programmes and activities, ensuring that all activities are delivered according to scope, schedule, budget, safety and quality standards
• develop a new Pathway process, offering a confidential conversation with the people we support to explore the health and wellbeing support they require, and encourage them to take part in appropriate activities
• manage our community support sessions across Huntingdonshire and grow additional groups
• supervise and motivate the contractors who act as activity leaders
• engage and motivate the volunteers who support activity leaders
• ensure compliance with all relevant processes, legal requirements and standards
• ensure the charity continues to respond to the needs of the people we support

The attributes you will need:

• to act with integrity and respect - be confident, proactive, seek out and listen to what people are doing and want to do    
• be creative – respond positively to what you hear, be innovative as you develop and test ideas for new services and activities
• be resourceful, think outside the box and gain support to deliver locally to meet agreed outcomes in the areas of emotional wellbeing, physical activity, nutrition and 1:1 support
• develp your budget, be aware of essential financial constraints to ensure sustainability
• know and care about people with cancer and the issues that affect them

Full training will be provided. 

This role is hybrid. The successful applicant will be required to work at our central Huntingdon location Bradbury House (PE29 1UL) on 2 Fridays each month when we run our community group and hold operational meetings, as well as running groups in St Ives and Sawtry. In time, in St Neots and Ramsey as well. Occasional evening and weekend working in the Huntingdon area is required. 

The time commitment is 20 hours per week.

You must live within easy reach of Huntingdon and be able to drive with your own vehicle. 

The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail with a genuine interest in learning new things. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a difference while developing your skills. 

We offer pension benefits and paid holidays and sickness.

To find out more about the role and how to apply please read our job description.

At HCCN we commit to:

• Listening first - to fully understand the wants and needs of our clients and volunteers
• Maintaining confidentiality, at all times
• Remaining alert to the latest tried and tested ways to help people diagnosed with cancer
• Collaborating with reputable partner organisations – to achieve win, win, win solutions
• Ensuring we demonstrate legal and financial compliance – good governance
• Focus our passion on doing the things that will improve the quality of life of our clients

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £78,488.17 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.