Trainee jobs in dumbarton, west dunbartonshire council
PLEASE NOTE THIS ROLE IS BASED IN OUR OFFICES IN BLANTYRE. We have roles available in our Bradford and Blantyre offices - please state your preference when applying. The assessment day dates for both locations are listed below.
We review applications on an ongoing basis until the closing date so please do apply as soon as is convenient.
Bradford Assessment Day 1: 30th July
Bradford Assessment Day 2: 3rd September
Glasgow Assessment Day 1: 29th July
Glasgow Assessment Day 2: 2nd September
Whether you have worked in debt advice before or are looking for a new opportunity we can help you develop your skills and knowledge to join our debt help team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Salary and Progression
Trainee Debt Advisor starting salary of £24,477.20 with the opportunity to progress to a Debt Advisor role with a salary of £26,664.75 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £28,957.27, usually after 2 years (based on meeting necessary performance and development criteria).
After this there are manager and specialist roles that may become available to apply to for further career progression.
Location
Bradford or Blantyre office based initially during training, with a hybrid working split between home and the office after completion of initial training. There is also the option to work entirely from the office if preferred. Initial training will include one week in our Bradford Head Office.
As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, online training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free.
Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with.
What a debt advisor does:
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Build budgets to support clients in managing their finances
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Create tailored advice plans to give suitable options to become debt free
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Negotiate with creditors to create a sustainable payment plan and stop further debt collection
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Resolve client queries over phone, email and SMS
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Working with partner churches in running their local debt centres
Accountabilities:
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Complete the Debt Advisor classroom and online training course
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Create a client budget from information gathered by CAP centre staff, reviewing documentation, identifying further queries and applying guidance to expenditure
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To advise clients on their best options to deal with their financial difficulties. This includes formulating a strategy to become debt free, as well as broader advice relevant to their financial situation
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Identify potential enforcement action against clients, negotiating with creditors to establish sustainable plans for repaying debts (or holding further enforcement action)
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Complete Phone training and achieve sign off for call handling
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To deal with client and creditor queries as they arise through the various communication methods available; including phones, post, emails and SMSs
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Amend and update client budgets with changes to their circumstances and identify when a change of circumstance impacts a clients route option
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Pass sign off for advice creation
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To demonstrate patience and resilience whilst helping clients with multiple complex needs, ensuring that CAP continues to deliver the very best for the very least
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To proactively manage clients’ cases toward a debt free conclusion, completing workflow tasks as required and complying with CAP’s Debt Help Policy and Procedures at all times
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To liaise with and work alongside other Debt Operations departments
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To communicate with the CAP debt coaches regarding the status of their client’s cases
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Measurable Outputs:
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Achieve a Pass in the required exams to complete the Debt Advisor training course
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Achieve sign off within 12 months of starting the role
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centered culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Christian Commitment:
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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What skills you need:
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Excellent communication, both verbal and written
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Able to quickly analyse complex situations to find the best solution
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Confident computer user, able to quickly gather and accurately record information
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A confident, quick learner with a capacity for large workloads
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High emotional resilience. Able maintain wellbeing whilst dealing with sensitive and highly emotive client circumstances
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Strong numerical skills
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Confident working autonomously and within a team
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Measurable Outputs:
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Achieve a Pass in the required exams to complete the Debt Advisor training course
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Achieve sign off within 12 months of starting the role
Culture
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Clearly live out and embrace the cultural values of CAP.
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Clearly demonstrate a heart and passion for the charity.
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Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centered culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
-
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
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The client requests no contact from agencies or media sales.
Thank you!
The Association for Cultural Enterprises (AfCE) supports over 500 member organisations across the UK and internationally, helping the cultural sector generate earned income through commercial activity. As an Arts Council England-funded organisation, AfCE delivers sector-leading training, benchmarking, data-led insights, events, and advocacy to drive financial resilience in arts, heritage, and culture.
AfCE runs a year-round programme of live training events around the UK and Europe, as well as its signature annual Cultural Enterprises Conference and Trade Show. We have ambitions to grow attendance at these events, as well as growing our membership.
The Association is a charitable organisation, which also has a trading company, Cultural Enterprises (Trading) Limited (CET).
We are looking for a new Finance Manager to join a small, friendly, and ambitious team, to review the day-to-day processes and policies and identify opportunities to improve reporting and make operational efficiencies. The Association is growing, so now is an exciting time to join our team and work with our members across the cultural sector.
Job Summary
The purpose of this role is to provide sound financial management for the Association and CET through:
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Statutory financial reporting in line with Charity SORP/UK GAAP, including annual returns to Companies House and the Charity Commission
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Management accounting, reporting and analysis to funders, management, staff, and Trustees/Directors
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Preparation and maintenance of budgets, forecasts and plans, including cashflows and project budgets
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Supervision and control of day-to-day accounting transactions, including oversight of the finance aspects of the Apprentice role
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Oversight and implementation of robust financial systems, policies, and procedures
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Responsible for financial queries, working with the Apprentice as first point of contact for external contacts
Main Duties
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Supervise day-to-day accounting operations and ensure accurate financial record keeping, including coding, allocations, reconciliations, and tax accounting
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Oversee invoice generation and debt recovery processes
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Process payments and staff expenses for authorisation
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Produce regular management accounts on an accruals basis, providing interpretation and advice to the Executive Team, Finance & Risk Committee, Trustees/Directors, and funders
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Lead on budget preparation and forecasting, including project-specific budgets; monitor and reforecast as needed
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Prepare statutory accounts in compliance with charity SORP and liaise with external auditors and the Treasurer
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Manage contracts with financial services providers, including bookkeepers, auditors, banks, and investment managers
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Attend AfCE and CET Board meetings
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Fulfil company secretarial duties, including:
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Filing confirmation statements and annual accounts for ACE and CET with Companies House and Charity Commission
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Filing changes in Trustees/Directors
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Complete Arts Council England (ACE) returns, including provision of financial information for quarterly payment processes when required
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Negotiate and implement insurance policies including:
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General insurance
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Cyber security
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Life assurance
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Staff sickness policy
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Trustees’ liability
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Conference insurance
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Oversee monthly payroll, including statutory payments to HMRC and pension providers, and liaise with bookkeepers for payroll updates or changes
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Review VAT returns for accuracy before submission to HMRC
Note on External Bookkeepers
External bookkeepers currently provide support limited to payroll and VAT processing.
Person Specification
Personal Qualities
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Self-disciplined, organised, proactive and self-motivating
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Logical and methodical approach to finance and administration
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Trustworthy, honest, reliable and conscientious
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Confident, professional, and personable, able to communicate easily within a small team and with external stakeholders
Professional Competencies
Essential
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Professional accounting qualification such as ACA, ACCA, or CIMA
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Strong knowledge of charity SORP and charity finance regulations, including VAT and Gift Aid
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Experience with Xero or equivalent cloud-based accounting systems
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Strong reporting skills
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Team player with excellent interpersonal skills
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High level of accuracy and attention to detail
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Experience producing management accounts and supporting senior leadership and boards
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Ability to interpret financial data for non-financial colleagues
Desirable
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Experience working in a small charity or business
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Understanding of the cultural or charitable sector
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Experience of remote working
Benefits
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Unlimited holiday policy
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5% employer pension contribution
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Life insurance
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Flexible working arrangements by agreement with the CEO
We are an inclusive, equal opportunity employer and value diversity. All employment is decided on the basis of experience, merit and organisational need.
Please note that interviews for this role will take place online on Thursday 31st July.
The client requests no contact from agencies or media sales.
Thank you!
Managing Director
UK Association for Transactional Analysis (UKATA)
Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days
Closing Date: 11th July 2025
Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025
About Us
UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.
The Opportunity
We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.
As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.
What You'll Do
- Work with Trustees to develop and execute strategic plans that align with our mission
- Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
- Oversee and personally contribute to the development of membership systems and website improvements
- Build relationships with key stakeholders including members, committees, and international TA organisations
- Lead the delivery of our annual National Conference and quarterly magazine
- Recruit, develop, and manage our small team, fostering a positive work culture
- Ensure compliance with charity regulations and governing organisational policies and procedures
- Function as Company Secretary, handling legal requirements and annual reporting
About You
We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:
- An experienced senior leader with understanding of the non-profit sector
- A strategic thinker who also excels at practical implementation
- Financially astute with proven budget management experience
- An excellent communicator with the ability to build effective relationships
- Self-motivated and comfortable working from home
- Knowledgeable about the mental health sector (desirable)
- Familiar with Transactional Analysis or willing to undertake training (desirable)
- Educated to degree level (desirable)
Why Join Us?
This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- The autonomy to shape both strategy and operations
- The satisfaction of seeing your ideas implemented directly
- The opportunity to work with dedicated professionals passionate about TA
- Flexible remote working arrangements
- Employer Sick Pay Scheme
- 33 days annual leave per annum FTE
- Access to private healthcare benefits
UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.
We look forward to hearing from you.
How to Apply
Please send your CV and a covering letter explaining why you are interested in this role and how your experience meets our requirements via Charity Job.
Registered Charity
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UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.