Trainee Support Workers Jobs in Welwyn Garden City, Hertfordshire
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Educational Mental Health Practitioner (EMHP) Programme is a one-year postgraduate diploma course which is part of the child mental health workforce development programme. The course started in January 2019 to train graduate entry practitioners to the child and young people mental health workforce. It is a key part of the Green Paper proposals to establish mental health workers in schools and contribute to increasing the workforce set out by the government by 2025.
The Course Tutor will support teaching delivery on the Pg Dip in Educational Mental Health Practitioner programme. Subject to candidate availability and interest, there is also an opportunity for the postholder to support the delivery of other low intensity and Cognitive Behavioural Therapy (CBT)-based trainings offered within Postgraduate Studies at the Centre.
The ideal candidate will have a recognised qualification in a core mental health profession of Clinical Psychology, Child Psychotherapy, Family Therapy or Child and Adolescent Psychiatry and/ or have specific training in CBT. The post-holder will also need to have experience working with children, young people, and families with psychological/emotional difficulties in a mental health service and/ or educational setting.
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration
Fixed-term 12 months (maternity cover)
Closing date for applications
Midday (12pm), Friday 24 May 2024.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 30 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday 5 June 2024.
How to apply
Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.
In this role you will have opportunity to design and deliver innovative youth support programmes, groups & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one- to- one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.
You will have lead responsibility for our LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of sessional staff & volunteers.
Initially you will be working remotely via home-based working whilst elop relocates its offices & centre transitioning back to fulltime in-person working & service provision during 2024. Some services are in person in East London.
Full Time: 37 hours per week
You must be available to work Tuesday evenings & once a month on a Sunday afternoon. There will be other evenings and occasional other weekend working required.
Interviews will take place Monday 10 June between 9.15am – 3.00 pm
ELOP is a holistic lesbian and gay centre that offers a range of social, emotional and support services to LGBT communities, and our core services
The client requests no contact from agencies or media sales.
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.
TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.
The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.
This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.
Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.
In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.
Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.
* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.
* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.
We are The Conservation Volunteers.
Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.
Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.
The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.
The outcomes of our work:
· Environment: Green spaces are created, protected and improved, for nature and for people.
· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.
· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.
· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.
Join in, feel good.