Trainer jobs in ickenham, greater london

The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.

Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.

This role directly contributes to the Trust’s strategic ambitions by:

• Strengthening public understanding of migraine
• Reducing stigma and misinformation
• Improving healthcare navigation and outcomes
• Supporting clinical and policy change
• Enhancing organisational reach

Key tasks and responsibilities

Producing and maintaining quality information

Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation.  This will include: -

· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards

· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication

· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate

· Identify emerging gaps in information and lead the development of new materials

· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials

· Support staffs learning and build knowledge of migraine

Build key strategic partnerships to assist us in disseminating information on migraine.

· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content

· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence

· Represent the charity externally as a health information expert at conferences and events

· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc

· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner

· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience

· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information

· Explore opportunities of coproduction with other charities to further our reach

Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.

· Updating and maintaining the health information web pages

· Lead the monitoring and evaluation of all health information outputs

· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development

· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information

· Keep up to date with relevant information and research on migraine

· Work with external suppliers such as designers, printers

Research

A very small aspect of this role is to be the focal point for our research administration which will include:

· Being the key point of communication and support for the research committee

· Manage administrative duties relating to new applications for research funding and current grant holders

· Co-ordinate and send out papers for research meetings (once a year maximum)

· Liaising with researchers funded by the charity and ensuring project reporting is up to date

· Liaise with the AMRC as and when appropriate

Other

· Represent the charity at appropriate external events for both the public and healthcare professionals

· Build relationships with healthcare professionals, external stakeholders and members of our community

· You may be asked to work outside of office hours or travel within the UK

· Be a supportive and participatory senior member of the team

· Abide by the charity’s policies, practices and core values

· Support diversity and equality of opportunity in the workplace.

• • nsuring project reporting is up to date
  • Liaise with the AMRC as and when appropriate

Recovery Worker - Peer Support Lead - HMP Wormwood Scrubs

Location: Shepherd's Bush

Salary: £28,207 per annum

About The Role

Are you passionate about empowering others, championing lived experience, and shaping meaningful change?

Join our dynamic Substance Misuse Service at HMP Wormwood Scrubs and play a key role in transforming recovery pathways for men in custody.

Working within the New Models of Care (NMOC) framework, our team delivers trauma-informed, recovery-oriented interventions that support individuals from their first days in custody through to release and resettlement. We work hand-in-hand with healthcare partners to ensure every service user receives holistic, person-centred support.

What You’ll Do

As our Peer Supporter Lead, you’ll be the driving force behind peer-led, lived-experience initiatives across the prison. Your role will include:

• Recruiting, training, and supervising peer supporters and mentors
• Empowering peer supporters to deliver interventions and wellbeing initiatives across all prison wings
• Promoting engagement in recovery pathways and strengthening service-user involvement
• Building effective links between the substance misuse service, healthcare teams, prison staff, and service users
• Supporting the continued development of the Peer Supporter programme in partnership with healthcare providers

What We’re Looking For

• A passionate, motivated individual with experience supporting vulnerable people
• Someone confident in leading, developing or mentoring others
• Strong partnership-building skills and a belief in the power of lived experience
• Flexibility to work occasional evenings/weekends as part of a rota
• Willingness to work across sites, including some deployment at HMP Brixton

This is a unique opportunity to shape a culture of hope, connection, and shared recovery. By developing the Peer Supporter programme, you will directly influence how service users support one another, build resilience, and take ownership of their wellbeing while in custody.

Please note the role includes an Interim allowance of £3000 reviewed every 6-months, basic salary based on 35 hours would be £25,207.00. This interim scheme will be reviewed on 31st March 2026.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Assistant Warden Job Requirements:

Company description
 

William Temple House is owned and run by International Students Club (Church of England) Ltd., a registered charity and non-profit Anglo-Catholic organisation that was established in 1965. Our mission is to provide affordable accommodation for and a place where up to 50 international students from differing backgrounds can share life together in an environment that gives the best chance of success with their studies.
 

Job description

We are looking for someone with a compassionate outlook who enjoys working with young people (students between 18 and 30), can maintain a positive mindset in unpredictable situations and handle responsibility. This is a people-centred workplace and all work we do is geared towards our mission and to look after the welfare of the students living here. It is essential that anyone applying for this role is aligned with our mission and as passionate as we are about it.

You will be working as part of a small team, sharing office space and in close collaboration with colleagues and students. This is a diverse role where you will meet interesting people from around the world. The day-to-day job can be challenging, but we provide full training and the chance of learning many new skills. Reporting to the Warden / Deputy Warden and working alongside another Assistant Warden you willassist with the general office admin duties and various tasks around the house (including some basic maintenance and repairs) for which we will provide adequate training – however, a positive attitude is essential. You will also need to be comfortable with taking personal responsibility to ensure delegated tasks are completed successfully, effectively and, where necessary, using your own initiative.

Whilst your role and daily tasks may vary, they can include (not an exhaustive list):

·Maintaining office admin paperwork, computer filing, responding to e-mails & phone calls

·Completing basic bookkeeping tasks, e.g. inputting/issuing invoices & receipts into Xero

·Inducting new residents - hour-long introductory talk to ensure they are very familiar with the running of the House from their arrival onwards, ensuring rooms are of an acceptable standard when they leave – this needs to be done with the right measure of authority

·Bedrooms & Bathrooms – repairs to fittings, unblocking drains, replacing sealant etc.

·Pest control – e.g. checking for rodent or bedbug activity, organising and potentially carrying out treatment

·Preparing and cleaning rooms before letting where necessary - e.g. following maintenance (note: rooms are otherwise cleaned by residents; communal areas by professional cleaners)

·Pastoral care – e.g. discussing personal or academic issues with residents and finding solutions

·Planning and supervising communal activities, e.g Welcome party, barbeques, etc.

·Social media posts, taking meeting notes, working with the charity trustees.
 

Role requirements:

Essential

·       Empathetic, kind, trustworthy and compassionate

·Enjoying working with people and meeting new people from different backgrounds

·Enthusiasm, adaptability and a willingness to learn new + develop existing skills

·Excellent written and spoken English with good communication skills

·Being able to work well as part of a small team

·Comfortable with manual tasks and problem solving

·Computer literate

·Willing to accept responsibility of emergency out-of-hours contact (on a rota basis), time off in lieu

·Live within easy commuting distance of Earl’s Court

Desirable:

Previous experience in any of the following:

·Maintenance/technical role

·Administrative office-based role. Knowledge of Microsoft Office, Teams and Xero useful

·Customer-facing role

·Other languages a big advantage

·Use of social media for marketing

Please note – there is no scope for working remotely.

Join Young Brent Foundation, a dynamic charity dedicated to improving outcomes for children and young people across Brent. As Finance Manager, you’ll play a key role in managing day-to-day financial operations, including budgeting, payroll, and grant tracking. Working closely with the CEO, you’ll ensure compliance, accuracy, and timely reporting to support our mission of creating a vibrant, safe, and prosperous environment for young people.

What we’re looking for:

• Minimum 2 years’ finance experience in the charity/not-for-profit sector.
• Accountancy qualification (AAT, ACCA, CIMA) or equivalent experience.
• Strong skills in QuickBooks and financial reporting.

What we offer:
28 days’ annual leave (pro rata), generous pension, flexible hybrid working, and the chance to make a real impact in the community.

Interviews: Round 1 Interviews - Monday 12th January (online)

                    Round 2 Interviews - Monday 19th January (in person)

Salary: £60,000 - £90,000 (DOE)
Contract: Full-time, permanent
Location: London (onsite, 5 days/week in office)
Closing date: 11 December
Benefits: health insurance, generous employer pension contribution, discretionary bonus

We have an exciting opportunity for a Development Lead to join a mission-driven organisation focused on transforming lives through world-class vocational training. This newly created role offers the chance to shape and lead high-level fundraising strategy, securing multi-million-pound support from major foundations, corporates, and high-net-worth individuals.

You’ll report directly to senior leadership and play a pivotal role in driving long-term financial sustainability and impact. The organisation is in its first phase, backed by significant funding from its founding partner and growing support from tier-one corporates—including global names in shipping and trading. Ambitions are bold: to secure multi-millions in funding over the coming years.

They’re looking for deep expertise and experience in generating funds from private sector and individuals, with a proactive approach – and who is excited by the Foundation’s big goals!

To be successful as the Development Lead you will need:

• Significant (10 years) experience in fundraising, grant writing, or donor relations.
• Demonstrated success in securing multi-million-pound funding over sustained periods.
• In-depth knowledge of UK and international funding landscapes, including government, philanthropic, and private sectors.
• Experience engaging HNWIs/UHNWIs, including bespoke strategies and legacy giving.

If you would like to discuss this role, please contact us and quote the reference 2763HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

The Quintin Hogg Trust (QHT) is seeking a highly organised and detail-driven Business and Governance Manager to support the smooth running of our governance, grant management, and operational functions. This role is central to ensuring strong regulatory compliance, effective Board and Committee administration, and robust coordination across our charity and its stakeholders.

Responsibilities

Governance & Board Support
• Prepare agendas and papers for Trustee and Committee meetings, liaising with the Chair and Deputy Chair.

• Produce accurate meeting minutes, record decisions and actions, and track progress for follow-up reporting.

• Ensure meetings are properly convened, quorate, and compliant with the governing document.

• Maintain key governance records, policies, and documents through the electronic library (DecisionTime).

• Manage the Trust’s risk register and conflicts of interest register.

• Organise trustee induction and ongoing training.

Operational & Administrative Support
• Coordinate with trustees, committee chairs, and advisers to ensure compliance with charity law and reporting requirements.

• Handle correspondence, collate information, and draft reports as needed.

• Manage insurance matters, including renewals.

• Enter into supplier contracts on behalf of the Trust.

• Support financial administration, including approving invoices and working with the accountant/bookkeeper.

• Assist in preparing the Annual Report and Accounts.

University Liaison
• Serve as the first administrative point of contact with the University of Westminster, ensuring decisions are communicated effectively.

Skills & Experience

Essential
• Experience working in a grant-giving charity, ideally within higher education.

• Understanding of financial processes relating to grants and experience auditing or reviewing grant recipients.

• Excellent written and verbal communication skills.

• Advanced Excel skills or proficiency with grant-management software.

• Strong financial analytical skills and high attention to detail.

• Experience in effective negotiation.

Desirable
• Familiarity with charity governance frameworks
• Experience supporting Boards or Committees
• Ability to manage complex documentation and multi-stakeholder coordination

About You

We are looking for someone who:
• Is organised, proactive, and comfortable managing competing priorities
• Has strong judgement and confidentiality
• Works well with senior stakeholders
• Is committed to high-quality governance and charitable impact

Deadline to respond: 22 December 2025

Interviews: w/c 5 January 2026

Decision: w/c 12 January 2026

We are looking for a full time Senior Paralegal to work alongside our Head of Regulation, dealing with concerns relating to our Registrants' fitness to practise. The role will support from initial receipt of concerns all the way through to final disposal of cases, including tasks such as taking witness statements, preparing bundles, working with Counsel and experts, setting up and clerking hearings as required.

For the right candidate, this is an exciting opportunity to develop legal skills and gain valuable experience of the full end to end Fitness to Practise process within a small healthcare regulator. For those who are working towards legal qualification, we are open to signing off qualifying work experience and can discuss this further at interview.

We are looking for an enthusiastic and highly motivated individual with relevant legal experience who is keen to join our small and friendly staff team. This is a hybrid role, with at least one day per week (Tuesday) in the office in Archway, London.

Applications must include both a CV and a cover letter to be considered, with the cover letter outlining how you meet each of the essential criteria. 

Person Specification
Essential
1. Evidence of legal qualifications at least to degree level.
2. Relevant legal experience in interviewing witnesses and drafting witness statements.
3. Demonstrable experience in case handling.
4. Highly organised with strong attention to detail.
5. Excellent written and verbal communication skills.
6. Ability to work under pressure in a fast – paced environment.
7. Ability to compose documents and bundles in a succinct manner.
8. Ability to assimilate and understand complex regulatory legislation.
9. Ability to work flexibly in a small, close knit, multi-tasking team; working with colleagues and on own initiative with minimal supervision.
10. Understanding of the importance of confidentiality and data protection
11. Experience of using Microsoft Office packages, particularly Word, Excel, and Outlook.
12. Willingness and flexibility to work some evenings, and occasional Saturday, to attend meetings or conferences (time off in lieu is given)
13. Commitment to BPC’s aims and objectives.

Desirable
1. Healthcare regulation experience and/or other regulatory settings.
2. Experience in undertaking investigations.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor 

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:

• Supporting residents with daily tasks
• Holding a caseload, conducting key work sessions which are personable to their needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Carry out general housing management support

About You

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Director of Fundraising Development

We have an exciting and rewarding opportunity for a Director of Development to join the Senior Leadership Team.

The Director of Development is a key member of the Senior Leadership Team (SLT) and provides strategic and operational leadership across all fundraising and income generation activities.

Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

Position: Director of Development

Location: London/Hybrid (two days worked from the office or at external events per week and two days from home)

Hours: Part-Time, 4 days per week, 28 hours per week

Salary: £60,000 pro rata (£48,000 for 28 hours)

Duration: Fixed-term (12 months with possibility to extend)

Start date: March-April 2026

Closing Date: 7 January 2025

Interviews: Starting from the week commencing 12 January 2026

The Role

The Director of Development is responsible for leading a dedicated Development team to secure sustainable income from corporates, trusts and foundations, high-net-worth individuals, events, and statutory bodies.

You will collaborate with the SLT colleagues and the Board’s Development Committee to drive income growth, strengthen relationships with key supporters, and ensure the organisation’s fundraising strategies align with the organisations mission, values, and long-term objectives.

The role combines strategic oversight with hands-on leadership of a high-performing team, ensuring fundraising systems, processes, and reporting are effective, accurate, and aligned with best practices.

Main duties and responsibilities include:

· Strategic Leadership of Development

· Team Leadership and Management

· Major Donor, Corporate and Trusts Management

· Systems, Processes and Reporting

· External Engagement and Profile Raising

About You

We are looking for someone with strong interpersonal, relationship-building, and presentation skills and the ability to engage and inspire diverse audiences.

You will have:

· Demonstrated commitment to the charity’s mission, vision, and values.

· Extensive experience in a senior fundraising or development role with a proven record of securing significant corporate, trust, foundation, or major donor partnerships.

· Experience leading and managing a fundraising or development team, including performance management and professional development.

· Proven track record in managing fundraising income budgets, forecasting, and planning.

· Experience of working with senior stakeholders and trustees to secure funding and support.

· Experience managing fundraising systems and reporting processes, including Salesforce.

· Demonstrable success in achieving challenging fundraising targets.

· Experience working in the charity or education sectors, including integrating programme impact into fundraising.

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Other areas of experience may include Director of Development, Development Director, Director, Fundraising Director, Director of Fundraising, Trusts, Foundations, Major Donor, Corporate, Fundraiser, Fundraising, Head of Fundraising, Income, Director of Fundraising and Development.

Please note this role is being advertised by NFP People on behalf of our client.

Product Manager – HOSTHub Lead  

Reports to: Operations Director (Head of Delivery)  
Contract: 0.6  
Location: Remote (UK or International (GMT +3/-3)  

Interview Process: Will commence in the New Year 

Role Purpose  

As Product Manager  HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.  

HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.  

Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.  

This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.  

Core Responsibilities  

1. Product Vision and Strategy  

Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.  

Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.  

Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.  

Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.  

Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.  

2. User Journey and Experience Design  

Lead on designing the end-to-end user experience for hosted partners, funders, and staff.  

Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.  

Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.  

Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.  

Reporting cadence: Quarterly user feedback and UX improvement report.  

3. Development Oversight  

Oversee product design and development process, in coordination with the development team.  

Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.   

Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.  

Reporting cadence: Bi-weekly sprint updates; monthly development report.  

4. Data, Systems, and Integration  

Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.  

Integrate Data and Impact measurement needs into the Product Roadmap prioritisation  

Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.  

Maintain robust documentation of system architecture and data flows.  

Reporting cadence: Monthly systems performance and data accuracy review.  

5. Security, Compliance, and Risk  

Lead on platform security and data protection in collaboration with the Legal Lead.  

Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.  

Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.  

Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.  

Reporting cadence: Quarterly security and compliance review.  

6. Cross-Team Collaboration and Capacity Building  

Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.  

Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.  

Create and maintain onboarding resources, FAQs, and user guides.  

Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.  

Reporting cadence: Quarterly internal training and adoption report.  

7. Continuous Improvement and Innovation  

Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.  

Evaluate and test new features, integrations, and user needs to maintain product relevance.  

Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.  

Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.  

Reporting cadence: Annual product review and roadmap refresh.  

Key Relationships  

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.  
External: Developers, technical service providers, hosted partners, funders, and contractors.  

Performance Indicators  

HOSTHub roadmap milestones delivered on time and within scope.  

90%+ user satisfaction in feedback surveys.  

All major integrations operational and maintained.  

Demonstrated improvements in efficiency and automation across service areas.  

100% compliance with digital security and privacy standards.  

Required Experience  

5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.  

Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.  

Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.  

Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.  

Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.  

Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).  

Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).  

Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.  

Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.  

Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.  

Records Manager & Archivist

The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives.  Some familiarity with Church structures and record keeping would be an advantage.

You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.

You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.

The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London.  Records of the Church at a local level are deposited with local authority archive services.  There are also five ‘community archives’ managed by volunteer editors. 

The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records. 

Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 9am on 5 January 2026

Interviews in person in London: 22 January 2026

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
• user involvement projects that help organisations improve what they offer by listening to people who use their services
• local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
•  innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager. 

You will work as part of the Ealing advocacy team. You may also need to carry out your role in other London boroughs.

Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.

Key responsibilities

• Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.
• Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.
• Provide instructed and non-instructed advocacy, where appropriate.
• Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.
• Act as duty advocate for our Single Point of Access referral line on a rota basis.
• Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
• Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).
• Actively promote self-advocacy throughout all work with patients, where practical.
• Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.
• Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
• Keep up to date with developments and good practice in independent advocacy (including different advocacy models).
• Develop good working relationships with key staff within health and social care services.
• Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

• Understanding of the role and responsibilities of an advocate.
• Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
• Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
• Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
• IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
• Commitment to ongoing professional development.

Desirable knowledge, experience and qualifications:

• Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
• Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.
• Knowledge of mental health sections and social care services, including current issues in policy and practice.
• Understanding of the Accessible Information Standard.
• Advocacy qualification.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

Salary: £40,000 - £45,000
Contract: Full-time, permanent
Location: Hybrid – 2 or 3 days London office (SW17 9SH)
Closing date: Applications reviewed on a rolling basis
Benefits: Personal annual training budget, employee assistance programme, 25 days annual leave plus bank holidays.

We have a great opportunity for a Fundraising Manager to join the team at a charity empowering young people from low-income backgrounds across London to pursue enterprising careers and achieve financial progress.

This newly created role offers the opportunity to shape and lead fundraising activity, with a focus on trusts, foundations, and statutory income. Reporting to the Head of Programmes & Delivery, you’ll build and manage a fundraising pipeline, develop compelling bids, and contribute to strategic planning—including the development of an annual fundraising event.

They’re looking for someone with a proven track record in securing funding, who brings a proactive, creative mindset and enjoys working in a mission-led environment. The charity offers room to innovate, a positive culture, and genuine opportunities for growth.

To be successful as the Fundraising Manager you will need:

• Proven track record of securing income from trusts, foundations, or statutory funders
• Experience in building and managing a fundraising pipeline
• Excellent grant/proposal writing skills with strong research abilities
• A proactive, entrepreneurial approach with excellent collaboration skills

 If you would like to discuss this role with us please contact us and quote the reference 2741HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)

Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?

About The Abbey Centre

Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.

We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.

This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.

As our next Chief Executive Officer, you will:

• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.

• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.

• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.

• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.

• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.

• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.

• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.

• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.

Who you are:

• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.

• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.

• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.

• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.

• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.

• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.

Why The Abbey Centre?

• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.

• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.

• A warm, loyal staff team and an engaged board navigating a positive leadership transition.

• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.

• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 12th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.