Training and development services manager jobs

Are you passionate about clients having a voice on how organisations provide services and support?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

The impact you will have

Client involvement is at the heart of everything we do. You will be responsible for developing and enhancing our involvement with clients and the communities we work alongside, to give them influence, a voice and control in how we provide our services across the organisation.

We are also just as passionate about our volunteers. Part of this role will develop and enhance our work with volunteers, peer mentoring and student placements to maximise the impact of volunteering across our services, enhancing the support we deliver.

This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis.

Contract: 12 month fixed term contract. Maternity cover

Hours: Between 22.5 and 37.5 hours per week. This post requires a minimum 30% of the time face to face.

Salary: £42,322 - £47,949 per annum (pro rata for part time), dependent on experience

Location: Based in one of our main offices across our areas of operation (Oxfordshire, Buckinghamshire and Milton Keynes) with flexibility to travel between offices and work from home.

Closing date: Tuesday 10th June at 10.00am.

Interview dates: Week commencing 16th June

About you

Your experience involves working in client engagement within the social care or similar sector. You are an excellent communicator who thrives on driving organisational change and forging relationships with clients, colleagues and stakeholders.

You are passionate about the value volunteers bring to client services and will have experience in supervising/managing volunteers and developing volunteer programmes/systems.  

You have excellent research, analytical and problem solving skills and the project management skills to translate your ideas into reality.

You will be passionate about the impact you can have by being part of Connection Support, and your values align with ours.

Due to the nature of this role a driver’s licence and access to a vehicle is essential.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We are looking for a passionate, skilled individual to join our diverse and talented team as Policy and Communications Manager.

We are a unique organisation that supports and champions London’s charities and community groups to contribute to a united, thriving and resilient London.

London Plus is a trusted partner of organisations across all London’s 32 boroughs, as well as key London-level organisations including the Greater London Authority and London Councils. We are looking to the future and planning to grow our strategic impact and effectiveness on behalf of the sector.

We are now looking to fill this brand new role, which will build on the solid foundations in place within the organisation to help us tell the story of London’s charity sector, effect positive change and connect with stakeholders to build our influence.

Job Purpose: The Senior Programme Development Officer is responsible for identifying and securing funding and managing relationships with Peace Direct’s funders

Reporting to: Programme Development Manager

Location: The position will be based at Peace Direct’s office in London.

Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.

The Role

Working within our International Partnerships, Programmes and Research (IPPR) team, the Senior Programme Development Officer will secure income for Peace Direct through research, development and management of relationships with new and existing funders. The post holder will proactively identify new funders, write proposals and reports and steward relationships to secure and maintain the funding necessary for Peace Direct to achieve its organisational goals. This includes programmatic, research, advocacy and strategic funding, working with restricted and unrestricted grants from institutional and trust and foundation funders ranging from £1,000 to £1m+. In collaboration with others, the post holder will also accompany advise and support local partners to diversify their funding.

The role is for someone with an enthusiasm for working with funders, with a strong track record of successfully securing grants from trusts, foundations and/or institutional donors. You will have strong writing skills, exceptional attention to detail and be capable of working effectively and efficiently to tight deadlines. A strong affinity with peacebuilding and an interest in challenging the way the international cooperation and peacebuilding sectors works would be beneficial, as would language skills in French, Spanish and/or Arabic.

This permanent position is based in our small, friendly Central London office, working alongside a highly committed and diverse team.

Who we are 

Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills, career goals and experience.

How to Apply

Please send your CV and a cover letter detailing relevant experience and why you are interested in the role via Charity Jobs.

Your covering letter should be no longer than two sides of A4. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

We also offer candidates the choice of submitting a video clip (i.e. a video cover letter) if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points:

- Your name;

- The job you are applying for;

- Describe your overall skills and abilities (as they relate to the post being advertised);

- A brief description of your work experience (in relation to the post being advertised);

- What makes you qualified for the new position;

- Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please DO NOT submit both.

Closing deadline for CV and cover letter is 11:30pm on Sunday 15th June 2025.

Shortlisted candidates will be asked to complete a short supplementary information form.

Interviews will be held online between 23rd – 26th June 2025.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+, people with disabilities and people with mental health challenges.

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding

All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (MDS). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet our Essential requirements as laid out in the job specification will be guaranteed an interview for the job for which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

Are you an experienced domestic abuse professional — or ready to take the next step into a leadership role?

Join our small, dynamic team at FLAG DV as Service Manager, and help empower survivors navigating the family court system with specialist legal and emotional support.

This is an opportunity to blend frontline delivery with strategic leadership. You’ll oversee our Legal Advice Clinic and Court Support Services, hold a small caseload, manage a committed team, and act as our Designated Safeguarding Lead — with support from our Director of Service Development & Engagement and a Deputy DSL.

You’ll be at the heart of a trauma-informed, passionate organisation, playing a pivotal role in shaping our services and ensuring survivors receive the support they need. Whether you already have leadership experience or are ready to step up, we’re looking for someone who’s confident, compassionate, and committed to survivor empowerment.

Careers Development Coordinator
£30,373 to £33,357 pa, plus excellent benefits
Aldgate, London
Permanent, full-time

We are looking for a dynamic and proactive Careers Development Coordinator to develop and deliver innovative initiatives that help psychiatrists, both in training and beyond, thrive in their profession, with a particular focus on under-represented and under-supported groups.

As a key point of contact for members exploring career development, you will provide valuable insights and guidance to doctors, students, and psychiatrists considering their next steps. Your work will ensure psychiatry remains an inspiring and accessible career choice.

We need an organised and adaptable coordinator with strong administrative skills and a proactive approach to managing multiple projects. You will thrive in a collaborative team environment while also working independently to develop creative solutions as our initiatives evolve.

This varied and rewarding role requires exceptional organisational and communication skills. You will engage with a diverse range of stakeholders, from school students and doctors in training to senior psychiatrists, ensuring they receive an excellent service from the College, helping them grow and encouraging them to pursue psychiatry as a profession.

The Training and Workforce team plays a vital role in supporting psychiatrists at every stage of their careers. Join us and become part of a team that makes a meaningful impact.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. 

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 13 June 2025.

Are you ready to Lead, Inspire, and Transform Clinical Excellence? As our Clinical Services Matron, you’ll launch and lead a brand-new team, setting the gold standard for care. Reporting to the Regional General Manager, you’ll champion clinical excellence, safety, and exceptional client experiences.

 �� Location: Marston Green 

�� Contract Type: Permanent

⌚ Hours: Full time, 37.5 hours core hours 8am-4pm, Monday to Friday with the occasional Saturday shift

�� Salary: £46,434.55 - £56,185.81(depending on experience and skills)

 Your Impact Starts Here ��

Be at the forefront of our regional expansion — Build Something Extraordinary. You’ll help set up new sites and cultivate a skilled, passionate team. If you’re a dynamic leader with a valid Nursing and Midwifery PIN, we want to hear from you! With hands-on training and travel opportunities, you’ll seamlessly integrate and elevate our services and empower teams to inspire them to provide enhanced care, and exceed expectations.

This is your opportunity to Be the Difference, Drive Change, and Deliver Excellence whilst collaborating with Operational and Clinical teams to achieve outstanding results. In return you will have a work-life balance like no other. 

What’s in it for you? 

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

✨ Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

�� Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

��️ Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts! 

�� Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

 ��️ What You’ll Be Doing (First 6–12 Months)

�� Strategic Planning & Site Launches – Partner with the RGM to bring ambitious growth plans to life.
�� Seamless Integration – Ensure smooth operations, technology adoption, and team coordination.
�� Team Building – Lead recruitment, onboarding, and training to build a high-performing service delivery team.

This is your chance to make a lasting impact in clinical leadership. Ready to lead the way? Apply now and shape the future of healthcare!

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

Community Project Lead 

• Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)  
• Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners. 

Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?

IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.

The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.

What you’ll do 

• Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research 

• Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services 

• Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice 

• Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates 

• Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery 

• Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders 

You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.

If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.

Visit our website to download a recruitment pack and application form.

Closing date for applications: 9am on Monday 16 June 2025 
First-round interviews: Wednesday 25 June 2025 (London) 

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

Reporting directly to the Head of Planning and Reporting, the Management Reporting Lead will be responsible for identifying, designing, and implementing KPIs and reporting tools that provide clear, concise, and actionable insights to a variety of stakeholders. They will analyse trends and performance data to highlight emerging risks and opportunities, ensuring issues are addressed early to support financial viability. The role requires the ability to translate complex data into meaningful summaries for both financial and non-financial audiences, enabling informed decision-making and continuous improvement across the organisation.

Interviews will be held on Microsoft teams on the 2nd June

The closing date of this role may close early depending on the volume of applications.

About the role: Your main duties will include: 

• Support the Head of Planning and Reporting in business analysis and KPI reporting
• Identify, design, and implement meaningful KPI's and reporting frameworks to monitor performance and support decision-making.
• Develop and deliver clear, concise and actionable reports tailored for both financial and non-financial audiences.
• Foster a culture of continuous improvement, striving to add value to financial processes and reporting.

About you: The successful applicant will have: 

• Part Qualified Accountant - ACCA/CIMA.
• The ability to communicate effectively (both written and verbal) at all levels both within the organisation and externally to build effective relationships with Finance & Operations staff.
• Proven experience of using data-driven analysis to identify issues and opportunities, delivering clear recommendations that have led to measurable cost savings, improved performance, and strategic business impact.
• The ability to initiate action and motivate others. To be confident and persuasive, able to inspire others in order to achieve desired outcomes.
• High organised, logical with a practical approach and able to prioritise. 

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

An exciting opportunity has been created for someone who is strategic, creative and passionate about youth services to work across Barnsley.  The new role will be employed by Barnsley Community and Voluntary Services but will work to develop the role, identity and strategy of Barnsley’s Youth Alliance.

Barnsley Youth Alliance currently has a membership of xx youth charities in Barnsley and they are in a pivotal period which requires the skills of a dedicated staff member to help the group navigate how they develop their constitution, their influence across Barnsley and the growth of youth services where there are gaps or barriers.  You will be responsible for coordinating the youth alliance, establishing the governance, coordinating and shaping bids for funding, designing communication methods, representing the alliance to key stakeholders and working with partners and young people to co-produce a well-rounded youth service offer for Barnsley.  You will need excellent communication and literacy skills, strong knowledge of governance and strategy and the ability to understand the needs and voices of a wide range of stakeholders.  You will be comfortable with innovative thinking, navigating political or challenging conversations and working with young people and the VCSE sector.  

This role has the potential to develop in a variety of directions.  The future of the role will be shaped by the successful applicant and the way that the alliance develops during this key period.

Position: Youth Alliance Development Manager

Location: Barnsley, South Yorkshire

Hours: 30 hours per week over 4 – 5 days

Salary: £36,017 pro rata

Contract type: Fixed term, 21 month contract with potential extension pending funding

Start date: July 2025

Reportable to: Head of Partnerships

Direct reports: N/A but responsible to oversee multiple members

Employee benefits:

• 5% pension contribution
• 33 days of annual leave entitlement (inclusive of bank holidays) pro rata with incremental rises with service length
• Volunteer leave to give to a charity of your choice
• Local gym discount
• Additional annual leave between Christmas and New Year not taken from your entitlement
• Free parking
• Lots of tea, coffee, biscuits and fun

The Snowdrop Project is the first organisation in the UK to provide long-term, community based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.

Each year, our casework team engages with over 150 individuals and their dependents to provide trauma-informed advocacy, advice and support towards independence. The Casework Manager leads our team of specialist caseworkers to deliver this programme, carry a small caseload, collaborate with our wider operational team to develop opportunities, influence national policy and improve access to support for survivors in South Yorkshire and beyond. 

Position: Casework Manager

Salary: £32,000 per annum, pro rata, pension paid at 4% contribution

Benefits:

• Monthly independent therapeutic supervision,
• Cycle to Work Scheme,
• Holiday Sacrifice Scheme,
• Employee Life Insurance and ancillary benefits,

Holidays: 6.6 weeks (pro-rata, including bank holidays) + your birthday off!

Contract Type: Permanent

Hours: 30 hours p/w (.8 FTE)

Working Pattern: takes place between Monday-Friday 9-5 ; In-person.

Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT

Reporting to: Head of Operations

Collaborating with: Counselling Manager; Community Development Manager; Policy, Training and Research Lead

Direct reports: Casework Team: Senior Caseworkers, Reach-In Workers 

You'll be responsible for: 

• Developing the casework service delivery, empowering your team, creatively approaching problems and finding creative solutions to barriers
• Working in collaboration with the wider Operational Team to deliver whole-person centred and best practice approach with Counselling and Community managers. 
• Assessing referrals and delivering support to survivors with complex needs
• Contributing to our policy, training and research programme to improve lives beyond South Yorkshire

Please see the Job Description document for full details and the Person Specification 

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. CVs will be screened and candidates will then be asked to complete a short application form and personal statement detailing how they meet the requirements on the person specification. 

Applications close on Wednesday, 21st May, 2025 and interviews will take place on Friday, 30th May 2025. 

Please note- we will not be working with recruiters for this post. 

Creative Support is a visionary provider of adult health and social care services, with skilful, bright and enthusiastic staff. We require an organised, confident and skilful assessor to develop and deliver Diploma health and social care vocational qualifications.

Within this exciting role, you will assess a caseload of 30 vocational Diploma learners in a variety of settings at levels 2, 3, 4 and 5 in adult health and social care qualifications and associated subject matters. You will help support staff on vocational qualification programmes in accordance with professional standards, Skills for Care occupational standards and the CQC inspection framework for Health and Social Care.

As part of a fast-paced team and as an independent, self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the social care workforce.

Interviews will begin on 3rd June 2025.

Vacancy Reference Number: 82538

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

We are seeking a Dementia Carers Support Officer who can make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge. We are a Queen's Award winning charity with over 30 years experience of supporting unpaid carers in Redbridge. The post holder will focus on supporting carers of someone with dementia, by providing them with advice, information, referrals and access to peer social and learning activities.  The role requires an understanding of health and social care services, particularly in relation to support for unpaid carers and someone who can show compassion and understanding to carers in crises or facing complex challenges.  A key outcome is ensuring carers can live a healthy and fulfilling life alongside caring and not be at risk of acute isolation.

This is a varied role, suited to someone with the experience and confidence to lead peer groups, activities, outreach and work with professionals at all levels.  There is plenty of scope within the role to develop new services in response to carer needs.  The post holder will work within a team of Community Support Officers. This is a job-share post with an existing part-time Dementia Support Officer.  The role is based mainly in Ilford and throughout Redbridge, with some home working.

We are hiring a Deputy Manager to deliver quality services to children and young people with learning disabilities and/or Autism.  The job is based in our wonderful five bedded home in Tower Hamlets providing fun-based after school activities and short breaks for a small group of children with Autism in a residential setting.  

The role will involve balancing multiple priorities in running an essential and inspirational service for children and young people with Autism.  You will support with strategic and logistical planning while also carrying out hands-on work alongside the rest of the team, ensuring a child centred approach is maintained at all times, and involving children, young people and parents and carers in decision-making structures. There is ample scope for development, identifying any gaps in existing provisions and expanding services accordingly. This deputy manager will be ambitious to maintain and further develop the positive and invaluable work of this service.

You will support, and be supported by, our Ofsted Registered Manager and be responsible for delivering services that are fully compliant with all relevant legislative and regulatory requirements. You will ensure the safety of service users' health and wellbeing, leading by example with a positive and person-centred approach.  You will be confident liaising with local authority and Ofsted representatives and be committed to supporting your team to provide and facilitate engaging activity groups aimed at developing the life skills, confidence and relationship building of the people we support.

• You will need to have a minimum of two years of supervisory or team leadership experience ideally in a children’s residential environment or a related field working with children, young adults or adults with learning disabilities.

• You will need to have or be working towards Level 3 Diploma for Residential Childcare or an equivalent qualification.

Vacancy type: Permanent, full time

Location: Ballymena Store

Salary: £17,777.76, per annum + benefits

Hours per week: 28h

Closing date: 12th May. We are reviewing applications as they come in so early applications are encouraged.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.

You will be responsible for:   

Lead store operations bringing energy and vision to create a memorable shopping experience.

Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.

Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.

Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.

Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

Ensuring sales targets are met and direct costs are kept within managed budgets.

Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.

Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.

Key Criteria: 

Solid retail experience, preferably in fashion/clothing.

Experience in managing a team. Managing volunteers would be an advantage.

Comprehensive understanding of retailing and merchandising display.

Experience of cash handling and financial management procedures (including completion of sales records).

Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.

Good organisational skills and the ability to prioritise workload, balancing competing demands.

Understanding of health and safety procedures in a retail environment.

 

Application Process 

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love: 

35 hour working week

25 days annual leave (exclusive of Bank Holidays) 

Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

Loan schemes for bikes; computers and season tickets 

Continuous professional development opportunities

Industry-leading training programmes 

Wellbeing and Employee Assistance Programmes 

Enhanced bereavement, family friendly and sickness benefits 

Access to Blue Light Card membership 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. 

We're committed to making reasonable adjustments to support you throughout the application and selection process.