Training and development services manager jobs
About us
This role is part of a brand-new service which is being delivered across Liverpool and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.
As Energy Adviser, you will provide a multi-channel advice service, including home visits, to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy. That advice will include:
- guidance on the most appropriate payment methods.
- information on how to access help from energy suppliers.
- energy efficiency measures and ways to save on bills.
- information about Smart Meters.
- maximising benefit and other income.
About the Role
Advice Giving
- Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
- Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
- Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
- Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
- Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
- Meet the individual performance targets set as part of this project.
Research & Campaigning
- Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
- Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
- Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
- Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
- Professional development
- Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
- Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
- Attending training opportunities.
- Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
- Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
- Identify and implement your own learning and development needs.
Other duties and responsibilities
- If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
- Promote the aims, policies, and membership requirements of the Citizens Advice service.
- Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
- Be a positive ambassador for Citizens Advice Liverpool.
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
- You will also need to have passed the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
Essential
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
- Ability to give and receive feedback objectively and sensitively.
- Effective oral and written communication skills, with good IT knowledge to support delivery of service
- Ability and willingness to work both on own initiative and as part of a team.
- Willingness to learn and develop skills and be flexible with service delivery.
- A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
- Ability to assist with research and campaigns works by providing information about clients’ circumstances
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
- Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
Desirable
- One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
Our teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
THE ROLE
This role offers a unique and rewarding opportunity to lead National Energy Action’s efforts to improve the lives of those experiencing fuel poverty, with a focus on enhancing building fabric and energy systems. The successful candidate will play a key role in advancing the organisation’s expertise and credibility in this area and will be a passionate advocate for energy efficiency as a vital solution to fuel poverty.
As our new Director of Homes, you will lead our engagement with governments, industry partners, consumer protection bodies, and research organisations to highlight the needs, opportunities, and challenges faced by fuel-poor households.
You will be a member of National Energy Action’s Senior Management Team, helping to shape the strategic direction of the charity. You will lead and support a dedicated team, managing innovative projects designed to deliver meaningful impact.
Reporting directly to the Chief Executive, you will oversee the development and delivery of high-profile demonstration projects and ensure that insights and evidence from this work are widely shared. You will also lead our influencing efforts, working with key stakeholders and policymakers to drive lasting change.
As part of our Senior Leadership Team, you will collaborate closely with colleagues across the organisation to help guide National Energy Action into the future.
WHAT YOU WILL NEED TO SUCCEED
To thrive in this role, you will combine strategic vision with a deep commitment to social justice and environmental sustainability. You’ll understand the urgency of addressing fuel poverty and the critical role that energy efficiency and retrofit measures play in creating warmer, healthier homes.
With a strong grasp of both the policy landscape and technical delivery, you will be confident navigating the complex challenges and opportunities facing the sector.
You will be an effective leader who can bring people together — within and beyond the organisation — to develop and deliver impactful projects. Whether influencing national policy, designing innovative demonstration initiatives, or forging partnerships across industry and government, you will be driven by the desire to make a tangible difference to the lives of those most in need.
You will need to be an excellent communicator, able to represent National Energy Action with credibility and authority in high-level discussions and public forums.
Strategic, collaborative, and highly motivated, you will play a central role in shaping the charity’s future direction and ensuring we remain a trusted voice in the national conversation on energy and fuel poverty.
The client requests no contact from agencies or media sales.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for a Parliamentary Officer who will develop and coordinate effective links between the Poverty Truth Network and parliamentarians, promoting a relationally-based approach to policy development and legislation.
You will be a highly motivated person with a proven track record of developing and delivering strategies to influence policy and political stakeholders to achieve change, ideally within a parliamentary or government setting.
Key Tasks
- To develop, with appropriate input from the Director and Partnership Manager, the Network’s approach to engaging with parliamentarians (Politics Alongside) in line with its values and practices
- To ensure that Poverty Truth Commissioners are at the heart of the Network’s parliamentary engagement
- To develop and, where appropriate, establish links with UK and devolved Parliaments and governments to promote the work of the Network
- To coordinate and help to deliver parliamentary events on behalf of the Network, including mapping topics and attendees, working with other partners as appropriate
- To support the development of effective links with Combined Authorities and other devolved administrations
- To work closely with members of the Amplify Team to promote its groups proposals for change
- To support parliamentary engagement, including through written briefings, for the Network’s other national programmes, including Economics for All
- To work with the Communications and Learning & Evaluation Officers to promote and identify best practice to governments and parliaments
- To undertake other appropriate duties as requested by the Partnership Manager
This role involves working from home with some travel.
To apply for this role, please submit your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 900 words. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 27th June. Interviews will be held online 14th/ 15th July.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
The Senior Children’s and Families Pastor is a key role within the staff team at St Stephen’s.
We are looking for someone with a passion to see children (0-11s) and their families grow as whole life disciples of Jesus, with direct experience working with children, and proven strategic leadership skills, to lead this ministry into continued growth at this exciting time for St Stephen’s.
Currently there are 4 main strands to children’s ministry at St Stephen’s:
1. Church based kid’s ministry and discipleship
2. Community pre-school and families
3. School’s ministry (St Stephen’s primary and 2 other local primary schools); and
4. Parenting (building community and pastoral support).
We expect the director of children’s ministry to oversee all these strands but directly lead the church-based ministry and at least one other area.
The successful candidate will take responsibility and strategic oversight for all 0-11 ministry, leading the kids and families team (presently consisting of a part time community families pastor, and the Associate kids pastor, to be appointed.) and the recruitment and training of a large volunteer team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Supporter Care Assistant to join the Fundraising Team .Your role is to be responsible for delivering excellent service to The Children's Trust’s supporters.
This role is not open to sponsorship.
Role Requirements
- Act as the first point of contact for general enquiries (both internal and external) received on a day- to-day basis.
- Confidently respond to phone calls and enquiries from supporters and the general public in a prompt, professional and friendly manner.
- Produce letters and e-mails in response to enquiries from supporters and the general public.
- Ensure the prompt and accurate recording of donations on the fundraising database, ThankQCRM
- Liaise with fundraisers concerning the coding of donations on the fundraising database.
- Produce thank you letters to supporters in a prompt timeframe.
- Liaise with the Finance department regarding donation coding and financial reconciliation.
- Add new supporter records to the fundraising database.
- Update existing supporter records on the fundraising database (i.e. changes of address).
- Update existing donation data on the fundraising database.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something extraordinary at Epilepsy Society. We are seeking a value’s driven Legacy and Individual Giving Lead to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.
Key Accountabilities
- Responsible for the end-to-end management of the Legacy Marketing Programme, including Gifts in Wills
- In collaboration with the Individual Giving and Philanthropy Manager, develop and evolve the Legacy Marketing Programme, including In Memory and Tribute Fund marketing, in alignment to the Charity’s mission and strategic goals
- Execute and further develop a comprehensive legacy strategy, with a focus on retention and income growth through, tested supporter journeys, digital channels and automation. Planning for journeys to end with a gift in a will
- Optimise and create supporter journeys to increase propensity to give and drive loyalty and consideration among legacy and individual giving prospects
- Responsible for aligning legacy acquisition and retention marketing to the individual giving programme, to maximise uptake and engagement. In conjunction with their manager, work together to develop new ideas and best practices to improve the number of legacy pledges and the income from In Memory fundraising to increase annual gift amounts
- Achieve income targets that support the delivery of fundraising goals aimed at delivering in excess of £3m+ per annum
- Campaign Management: Plan, execute, and evaluate multi-channel fundraising campaigns, including direct mail, email, and social media, to maximize giving. Keep track of results and flag under or over performance in a timely manner
For the full job description, please download the recruitment pack attached.
The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.
What we can offer
• 27 days annual leave + bank holidays, with the ability to buy and sell annual leave
• A generous Employee Referral Scheme (refer a friend and earn up to £150)
• Length of service awards
• Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
• Staff recognition scheme
• Excellent training and development opportunities
• Group Pension
• Life Assurance (2x your annual salary)
• Confidential, supportive Employee Assistance Programme, accessible 24/7
• Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education
On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.
If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the person specifications of the role.
A DBS (Disclosure & Barring) check will be required before appointment is confirmed.
We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
3 days a week (plus occasional Saturdays in the year)
Hybrid role (working from home and at the office in Morden)
The purpose of the role is to work with AT Legal & Policy Officer in providing administrative and human resources support to the organisation. Attention to detail, possessing a strong work ethic, discretion, and having the ability to work as part of a team are important elements of this role.
To be successful, you will need at least a year's experience as an HR Assistant, staffing officer or in a related position, along with working knowledge of HR functions.
Further information about this opportunity can be found in the Job Specification.
Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.
Closing date: 30 June 2025
The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.
No enquiries from agencies or media sales.
Women’s Homelessness Lead
Location: Exeter
Salary: £34,000 - £41,000 per annum (depending on experience)
Hours: Full-time (some flexibility with hybrid working)
Are you ready to make a lasting impact in the lives of women experiencing homelessness? Do you have a heart for social justice, a knack for building partnerships, and a passion for creating safe, supportive spaces? If so, Keychange Charity invites you to join us as our Women’s Homelessness Lead in Exeter.
About Us
At Keychange, we’ve been supporting women in vulnerable situations for over 100 years. Rooted in Christian values, our work is grounded in the belief that every person deserves fullness of life, community, and unconditional love. Our Women’s Homelessness Service in Exeter is a specialist 5-bed accommodation, offering not just a roof, but holistic, person-centred support that addresses trauma, health, wellbeing, education, and employment.
About the Role
This new and exciting role combines service delivery, strategic leadership, and community partnership building. As our Women’s Homelessness Lead, you’ll:
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Provide personalised, trauma-informed keyworking to a small caseload of women, empowering them to achieve personal goals and move toward independence.
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Develop strong partnerships with churches, local charities, housing providers, and funders to create wrap-around support for residents.
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Design and refine the service model, ensuring it remains co-produced, high-quality, and responsive to the unique needs of homeless women.
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Lead housing management and safety protocols, ensuring a clean, safe, and welcoming environment.
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Represent Keychange in the wider community, promoting our mission and developing opportunities for future service delivery.
Essential Criteria
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Substantial experience supporting women experiencing homelessness or disadvantage
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Deep understanding of the unique challenges homeless women face
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Proven ability to build partnerships with churches, charities, and local authorities
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Excellent communication skills, both verbal and written
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Strong understanding of church networks and Christian community engagement
Desirable Criteria
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Experience in accommodation-based service delivery
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Existing relationships with VCSE organisations or churches in Exeter
Occupational Requirement
This post is subject to an Occupational Requirement (OR) under Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010 that the post-holder must be a woman. Our aim is to provide a safe, private and comfortable environment for women affected by homelessness. This requirement is necessary and proportionate in light of the responsibilities of the role, which include:
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Providing keyworker support to at-risk female service users
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Maintaining the cleanliness, health, and safety of bedsits occupied exclusively by women
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Engaging in discussions on personal topics including trauma recovery, health and wellbeing, domestic abuse, and relationships support
Why Join Keychange?
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Competitive salary: £34,000 - £41,000 per annum (depending on experience)
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Generous leave: 25 days annual leave plus bank holidays
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Hybrid working: Some flexibility, with regular site/community days
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Employee assistance programme and life insurance
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Contributory pension scheme with matched employer contribution
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Personalised development: Tailored learning and growth opportunities
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A vibrant and supportive team environment
How to Apply
Please send us:
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A cover letter sharing your story and how you meet the essential and desirable criteria
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An up-to-date CV, focusing on your relevant experience
Deadline: Midday on Thursday 19 June
First screening interviews: Wednesday 25 June (remote)
Full interviews: Monday 30 June (in person)
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Operations Advisor
Hybrid working
Office work based in London, Putney SW15
Salary: Up to £ 40,000 per annum depending on experience
Permanent Contract
37,5 hours a week
We currently have an exciting opportunity for a People Advisor ideally from a charity non for profit background to join our People Operations team working closely with service managers to contribute and help create an inspiring place to work through effective HR solutions, best practise and interventions. To provide a high performing service and oversee the employee life cycle of our people throughout their journey at St Christopher’s.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong. We hope to attract application from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.
Key aspects of the job will be:
· Deal with any performance, conduct, grievance issues, redeployment, redundancies or appeals in a legally compliant and professional way.
· Lead responsibility for keeping people related records up to date, complete and accurate.
· Working closely with managers to ensure effective performance conversations are documented at probation, promotion, flexible working and the appraisal process.
· Preparing input data for outsourced payroll regarding salary variations, changes, sickness and rota schedules by agreed monthly deadline.
· To co-ordinate annual salary review process, evaluate jobs and benchmark salaries, wherever appropriate.
· Co-ordination and monitoring of bi-annual employee survey.
· Working with the Communication Manager supporting effective staff engagement
The ideal candidate:
· Sound HR generalist with a predominate lead on employee relation cases.
- ER Advisory experience, a good working knowledge of theory, legislation, and best practice.
· Hold a L5 CIPD qualification or qualified by substantial experience in a role within an organisation of a similar size.
· Full employee relations experience including complex disciplinary, grievance and employment tribunals administration.
· Experience in three or more of the following: pay and benefits, absence management, restructures, TUPE and/or HR policy development.
· Can quickly establish credibility and respect and build strong working relationships with a diverse group of people.
- Excellent organisational skills and ability to manage multiple HR related activities.
- Excellent computer literacy and sound knowledge of HR databases.
- Excellent drafting skills, attention to detail with clear concise use of written English.
- Strong phone, email and in person communication skills.
The role will appeal to a creative self- starter with positive high energy levels, enthusiasm and a real can do attitude, looking for greater autonomy and a sense of ownership. If you’re ready for the challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you.
In return we offer:
· Up to £ 40,000 per annum depending on experience.
· A friendly working environment, a fun, open and honest culture.
· 25 days holiday rising to 27 days after 3 years’ service with the opportunity to buy extra leave, plus Bank Holidays, pro-rata.
· Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
· BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
· Interest-free season ticket loan, cycle to work scheme.
· Discount shopping scheme at hundreds of retailers across the UK.
· Discretionary Funded Training Programs.
· Employee Awards based on performance and length of service.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
For more information or assistance during the application process, please visit our website.
Closing Date: We will be assessing candidates and arranging interviews as applications come in so please apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This role is being advertised as Substance Misuse Practitioner however on appointment your job title will be Complex Needs Practitioner (Recovery Worker)
You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner (Recovery Worker).
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
The purpose of the role is to engage people in a variety of interventions, using a person centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
All Complex Needs Practitioners (Recovery Worker) work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care. You will join our caring multi-disciplinary teams, to help empower you to provide quality psychosocial interventions to our diverse client groups.
A core part of the role will be working with people to address holistic support needs across all aspects of the person’s substance use and wellbeing. This could include diverse work related to physical and emotional health, meaningful use of time, family and relationships, community engagement and activities, accommodation, physical and emotional health, offending as well as substance use (drug use and / or alcohol use).
An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.
Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.
Join our team!
Crohn's & Colitis UK are looking for an experienced, confident, and proactive individual to join our team. You will be an integral part of the charity, leading on the majority of new business within our Corporate Partnerships Team, building your own pipeline, and strategic partnerships, whilst acting as resident expert for external corporate opportunities.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
The role
Salary: £35,000 - £38,000 per annum, depending on experience
Hours: Full-Time (35 hrs per week)
Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.
You will be ambitious in vision, feeling confident to develop strategic multi-year partnerships from the beginning. This is a role you can really make your own and know that your success does make a difference. By succeeding in this, we are helping to build better diagnosis, better care and better lives for everyone affected by Crohn’s Disease and Ulcerative Colitis.
About you
The role is suited to someone who:
- Has a proven new business track-record developing partnerships with commercial and corporate organisations across multiple sectors, ideally operating at five and six figures
- Experience of managing corporate partnerships, ideally from within the charity sector
- Demonstrable knowledge of the commercial sector and how to access decision makers
- Enthusiastic, highly motivated, and a good networker
- Confident in presenting and pitching presentations to a variety of stakeholders via a number of channels
- Both empathetic and resourceful, with an open, honest, and flexible approach to work
- Enjoys a challenge, is self-motivated and is open to new ideas
- Excellent project and time management skills, with the ability to effectively manage competing priorities
- Good numeracy skills and ability to analyse and report on financial performance
- Excellent communication skills, verbal and written and comfortable reaching out to cold contacts via a number of different channels
- Is a strategic thinker, and a team player.
- Is a fantastic communicator, able to build and maintain effective relationships with our stakeholders.
- Has experience of working with databases
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be occasions when you will need to attend face-to-face meetings with, donors, your team, our partner agencies, or several team away-days each year. In addition, the charity meets four times a year at its office in Hatfield (or a location in London) for our mandatory ‘All Staff Together’ days.
Benefits
We offer competitive benefits that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 23 June at 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
The purpose of this role is to provide leadership, oversight and curation to the FYT Leadership Team, and to lead the smooth running of the FYT Organisation which supports the wider FYT Movement. This will include coordinating the delivery of the strategic plan, leading fundraising, and working closely with the FYT Board to oversee the smooth running of the organisation.
Hours: 22.5 hrs per week
Salary: £24,116 per annum (£40,194 pro rata) + 9% pension
Holidays: 5 weeks plus bank holidays and 3 additional days at Christmas
Location: Working from home, with nationwide travel expected
Key Responsibilities:
- Lead the FYT Movement – Engage with movement members
- Listening
- Inspiring
- Taking inspiration from
- Facilitating collaboration and cross-pollination
- Lead the FYT staff team – supporting, supervising, enabling and encouraging and ensuring appropriate HR functions are carried out.
- Lead the fundraising strategy for the organisation, giving attention to securing grants, as well as donor fundraising . Report as necessary to funders.
- Work with the Finance Officer to manage the budget and finances within the parameters agreed by the Board.
- Facilitate the effective function of the Leadership Team, enabling the smooth and efficient carrying out of the strategic priorities.
- Provide Line Management support and supervision to the other members of the Leadership Team.
- Develop, implement and monitor FYT’s strategic plan in partnership with the FYT team and board
- Engage in practical theological reflection on FYT’s mission and how it is expressed.
- Attend and contribute as required to Board meetings, working closely with the Chair and Board to ensure that appropriate issues are raised, and that any agreed action is put into effect.
- Be an advocate for marginalised young people, the issues they face, and youth workers and projects working with them (pursuing prophetic mischief, provocation, and taking up our unique space in the youth ministry community).
- Make links with appropriate Christian, voluntary and statutory bodies and to represent FYT in appropriate forums and pursue opportunities for collaborative working.
- Support the active promotion of the FYT training and resource offer.
- Lead the monitoring and evaluation (impact assessment) of FYT’s work
Other functions:
- Meet regularly with Line Manager for supervision.
- Undertake administration and keep necessary work records.
- Comply with all FYT policies and procedures.
- Work collaboratively with the FYT leadership team and Board to ensure that organisational policies are regularly reviewed.
- Engage in CPD/lifelong learning.
- Undertake any other tasks that may be requested, commensurate with the nature and level of the post and as may be required by the Board of Trustees.
Additional Information
- The Leadership Team is supported by a contract with Giraffe HR that assists in the day to day running of the organisation, primarily managing the finances of the organisation.
- Engagement in ongoing, regular youth work with marginalised young people is not a requirement of this post, but encouraged. FYT will be flexible where possible in order to facilitate this.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a compassionate and skilled Complementary Therapist who is looking to make a real difference in the lives of bereaved families. Edward’s Trust is seeking a dedicated Complementary Therapist to provide vital support to adults who have experienced the loss of a child, as well as parents and carers of bereaved children and young people. In this role you will offer tailored wellbeing interventions, including individual and group support, while helping shape and develop our service to reach those who need it most.
As part of our multi-disciplinary team, you will play a key role in delivering high-quality wellbeing support, working collaboratively to ensure we offer the highest-quality, holistic care. If you are passionate about holistic bereavement care and want to contribute to a supportive and dynamic charity, we would love to hear from you.
Please submit a CV and a detailed covering letter outlining how your skills and experience match the person specification.
Supporting bereaved families with care, compassion and hope across the West Midlands
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a maintenance assistant to help keep our centres running smoothly and safely for the animals in our care. You will an important role in maintaining our facilities, supporting our team, and ensuring a clean, secure, and welcoming environment for both animals and employees.
Your role will involve supporting the 3 Battersea sites with general maintenance tasks to allow the site to meet its operational needs.
If you’re practical, proactive, and want your work to have a real impact, we’d love to hear from you.
What we can offer you
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 6th June 2025. Role may close early if position is filled.
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
�� Location: North East London
�� Contract: Full Time, Permanent – 37.5 hours
�� Salary: £27,900pa to £29,700pa – depending on experience
�� Closing Date: Close of Business Thursday 26th June
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 27 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat during week commencing 30th June and one formal interview at the London office, likely to be week commencing 7th July
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together