Training Associate Jobs
About this role
The Head of HR and Operations is a new position within Sustain and will play a central role in the senior team. You will work closely with the Chief Executive, senior managers and line-managers to provide effective leadership on HR and operational matters. You will lead on creating and improving systems to help us work better; as well as helping Sustain cultivate and embed a positive working culture for the whole staff team. The role will include day-to-day management and ownership of HR matters, processes, recruitment, staff training, skills development and performance management. The role will also lead on the internal people, skills and culture aspects of our diversity, equity, inclusion and anti-racism work.
Sustain is seeking a highly experienced, professional, authoritative, motivated and committed individual, who is great at working with a team to pursue organisational objectives at a leadership level, whilst developing positive relationships across the whole staff team. We are looking for someone who is experienced, confident and competent to set up and improve systems and approaches. We are also looking for a person with several years of senior experience, relevant qualifications, and an understanding of working with a values-driven team of people in the not-for-profit or charity sector, the majority of whom have permanent contracts but fixed-term project funding.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation through the transition to better ways of working. The creation of this role follows a period of significant organisational change associated with hybrid working, unionisation and changes in the senior team. This role will benefit from a confident, professional, diplomatic, values-led, collaborative and solutions-focused approach.
The role will not manage a team directly but will work closely to support senior leaders and colleagues who have previously undertaken key HR and operational duties, including Sustain’s Chief Executive, Head of Finance (who will line manage this role) and Finance and Administration Officer. They will also work closely with others on the management team and report to Trustees.
As with all senior roles at Sustain, we expect the person appointed to this role to commit to working mainly at the Sustain office during their probationary period, and thereafter for half of working hours, whilst still benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and mental health benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Tasks and responsibilities
With a solid understanding of the organisation’s staffing needs, the Head of HR and Operations will work closely with the Chief Executive, Head of Finance and other senior managers to:
- Help Sustain offer good employee contractual terms, processes, employment rights and HR support.
- Implement and develop systems, activities and ways of working that cultivate a positive working culture for the staff team, volunteers and interns, and other people that we work with.
- Oversee implementation and evolution of Sustain’s HR policies, guidance and procedures.
- Lead development and implementation of Sustain’s approach to personnel management, on matters such as performance (e.g. objective setting and work planning), personal development, staff progression, skills, training and learning.
- Review and improve Sustain’s approach to recruitment and induction for staff members, volunteers, student or work placements and paid interns.
- Leading on Sustain’s diversity, equity, Inclusion and anti-racism work, where this relates to recruitment, induction, probation, workplace culture, operations, people and learning, working with and supported by the Core Diversity Group.
- Recording and communicating Sustain’s approach, principally through staff meetings; line managers training; HR processes; and editorial input, oversight and development of relevant chapters of the Staff Handbook, Line Managers Handbook, Recruitment Handbook and Management Handbook.
- Ensuring personal records are handled sensitively, respectfully and with appropriate confidentiality, in line with good organisational culture and data protection rules (GDPR).
In practice this will involve leading on or supporting the following areas of work:
Recruitment, induction and probation
Holding responsibility for overall recruitment and onboarding, induction and probationary approaches, to ensure a warm and inclusive welcome, fairness, consistency and compliance across the organisation. This will include:
- Leading on Sustain’s recruitment processes, supporting Line Managers in writing and grading job descriptions, managing recruitment in line with the ethos and procedures in our Recruitment Handbook, and supporting cultivation of a pipeline of exceptional and diverse candidates.
- Developing, refining and implementing Sustain’s approach to recruitment and our Recruitment Handbook, including streamlining and standardising the shortlisting and interviews process.
- Developing and ensuring high-quality and consistent implementation of welcoming, inclusive and productive induction and probationary period including
- Setting probationary objectives; review probationary training or other needs; and working with line managers to conduct probation reviews.
- Developing the concept of ‘foundation skills and knowledge’ to contribute to the way Sustain develops our induction and probation and creates opportunities for new entrants.
- Helping develop, implement and innovate on recruitment for diversity and overcome barriers to participation, especially for people from diverse ethnic and socio-economic backgrounds.
Support for Line Managers
- Ensuring a high quality and consistent approach to line management across the organisation, including development and implementation of standards, key tools and training, working with the Line Managers Forum and developing the Line Managers Handbook.
- Coordinating the quarterly Line Managers Forum a well as participating in this group, to develop a shared approach to strategic matters; organisational culture and staff development; and helping to cultivate Sustain-style leadership at all levels of the organisation.
- Arranging or providing support, advice, and training for Line Managers, including inducting new Line Managers, and supporting all Line Managers to implement key policies, guidance and support the people they manage in a fair and consistent way compatible with Sustain’s values, organisational needs, good HR practice and open communication.
- Ensuring that one-to-ones and annual appraisals happen consistently and effectively, that good records are kept and that the organisation learns from these and takes forward actions arising.
Staff development, learning, progression and performance management
- Working with managers to ensure high-quality objectives and workplans are prepared for all staff members, reviewed and managed effectively.
- Working with Line Managers to understand and respond to staff skills, needs, progression opportunities and needs or aspirations for personal development.
- Supporting implementation of Sustain’s approach to progression. Note: This area is currently under development as part of a wider Progression Review, and the outcome may include, for example, the Head of HR and Operations ensuring high-quality and consistent processes such as objective-setting, performance review, job grading, sector benchmarking, appraisals and appeals.
- Ensuring all staff are benefiting from personal development opportunities (informed by Sustain’s personal development framework and other assets), and regular opportunities with their manager to review progress against objectives, skills and learning, personal development and wellbeing.
- Leading on the annual appraisal process, ensuring it is consistent and useful and enables staff to develop for themselves, their teams and the wider organisation.
- Building a culture of learning including helping to manage a (small) learning and development budget and helping staff to take up opportunity for learning including:
- coordinating the annual staff training programme covering ‘core skills and learning’, alongside other learning opportunities.
- organising internal and external training and learning opportunities for staff, e.g. webinars, in-person sessions, skills-share sessions, visits, strategy sessions and similar.
- championing use of Sustain’s Volunteering Days for climate and social justice.
Staff team, culture and IWGB Trade Union group liaison
- Ensuring Sustain’s staff culture remains vibrant, creative and welcoming, maintaining Sustain’s friendly, collaborative and flexible approach, while ensuring appropriate policies and procedures are implemented to guarantee the continued high quality of our work, ensure accountability and support people to flourish.
- Leading on staff health and wellbeing projects and ensuring appropriate support for staff relating to physical and mental health.
- Facilitating and fostering open communication and staff consultation processes throughout the organisation; working with colleagues to ensure regular opportunities for staff to connect, reflect and celebrate success.
- Running staff consultations, including collating and presenting the findings, examining options, and developing recommendations for senior managers and Trustees, to inform decision-making.
- Carrying out regular staff satisfaction surveys to monitor employee wellbeing, engagement, safeguarding, satisfaction and to measure effectiveness of line management, and to provide key data to the organisation to inform decision-making, including in relation to Sustain’s diversity, equity, inclusion and anti-racism commitments.
- Participating in staff meetings and reporting to colleagues on key developments.
- Joining senior managers in regular meetings with the Union Liaison Group.
HR and employment contract management
- Working closely with the Head of Finance and senior managers to issue, track and communicate with staff regarding employment contracts, e.g. funding situation, precarity and contract extensions.
- Advising and supporting senior management on employment matters; and how to apply the appropriate organisational values and policies within the legal and ethical framework.
- Working closely with the Head of Finance to support completion of payroll and pension processes.
- Managing potential redundancy and/or end-of-contract processes in line with employment legislation and internal policies; and ensuring that redeployment opportunities are fully considered throughout.
- Managing and reviewing staff records on all absences, to include (but not limited to) annual leave, parental leave, compassionate leave and sickness absence leave, and providing up-to-date information to staff, Line Managers, senior managers and Trustees to enable review and decision-making.
- Helping to manage freelance and consultancy or partnership contracts led by others.
- Maintaining and developing Sustain’s HR information system to manage (including opportunities for further automation), for example, annual leave, absence, and general HR records.
- Supporting Line Managers to conduct exit interviews (or conducting them personally) to ensure routine actions are performed, handover is completed effectively, feedback is captured, lessons learned, and changes implemented where appropriate.
- Helping to manage complaints, grievance and safeguarding processes, working closely with senior managers and the Chief Executive.
- Working with senior managers and Line Managers to ensure that Sustain’s Dignity and Respect Code of Conduct (anti bullying and harassment; safeguarding) is referenced in key places, processes and training, to ensure that this is well understood and treated as a priority.
Policies, guidance and procedures
- Ensuring that Sustain policies, guidance and procedures remain up to date, relevant and legally compliant, supportive to members of staff and in line with Sustain’s needs, constraints and values.
- Ensuring that Sustain’s has organisational statements, policies and guidance that help us to achieve our goals, and to demonstrate, communicate and promote good practice.
- Implementing and managing an HR calendar for compliance checks, policy reviews on existing and future HR policies and procedures, and how this relates to HR and legal good practice, financial analysis, benchmarking, staff consultation and/or Trade Union negotiation.
- Supporting review in areas of concern, for example Sustain’s sickness and absence policy, recording information on patterns, impact and costs, to enable well-informed review of options.
- Carrying out remote working assessments, along with the relevant Line Managers (these are currently based on self-reported information from staff members, not on-site visits).
- Supporting senior managers in Trade Union consultation and negotiation processes, in line with the Trade Union recognition agreement and agreed protocols for the timely provision and consideration of information, transparency, consultation, negotiation and decision-making.
- Providing or commissioning sector benchmarking data, analysis and recommendations to inform decision-making, using the methodology agreed with Trustee oversight, on matters such as pay, annual leave, parental leave, sick leave, and other financial and non-financial staff benefits.
- Communicating and liaising with and consulting the IWGB Trade Union group and wider staff team on key developments in relation to staff development, pay, benefits and working conditions.
Diversity, equity, inclusion and anti-racism
- Being an active member of the Diversity Core Group, which meets regularly to oversee implementation of diversity, equity, inclusion and anti-racism work, with particular attention in this role on recruitment for ethnic diversity and a culture of equity, inclusion and anti-racism.
- Serving on, or taking a lead on, one or more task-and-finish groups to implement relevant initiatives in relation to our DEI and anti-racism commitments.
- Overseeing data collection and reporting, including submission to relevant bodies either for accountability or recognition (e.g. annual Diversity Progress Report; quarterly reports to Trustees; The RACE Report; Living Wage Accreditation).
- Development of HR policies, recruitment, induction and staff management culture and processes to help ensure Sustain is fair, accessible, inclusive and anti-racist in its practice.
Volunteers, paid interns and student placements
- Developing and leading on Sustain’s approach to working with volunteers, student placements, paid internships and similar employment relationships.
- Ensuring consistency and clear communication across the organisation.
- Reviewing the experience of volunteers and interns, and helping Sustain to take action to ensure that people have a positive experience and gain experiences and skills that they need.
Personal specification
Essential:
- Five years of hands-on professional experience as an HR generalist including some experience of working in a similar size organisation.
- CIPD qualification level 5 or equivalent.
- Sound knowledge of UK HR and employment legislation, and implementation of this in good practice.
- Confidence, experience and authority to take a leadership role on HR and operational matters, working with the Chief Executive, Trustees and senior managers.
- Experience at a senior level advising and briefing a senior management team and/or board, especially in a charity or other values-led workplace.
- Proven experience of leading on development and improvement of significant areas of HR and/or operational work, from inception to implementation.
- Experience of end-to-end management of staff team members and their development: recruitment, skills and training, personal development, performance, wellbeing and HR processes.
- Experience of developing skills and learning plans and commissioning and/or delivering learning opportunities including training, workshops and/or coaching.
- Strong problem-solving skills, and negotiation skills and the ability and confidence to provide authoritative, insightful and constructive advice.
- Excellent oral and written communication skills in fluent spoken and written English.
- Proficiency with computer software and records management.
- Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines, while having the judgment to know when to consult before proceeding.
- High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with a team.
- Demonstrable commitment to diversity, equity, inclusion and racial justice.
- Experience or understanding of working in a unionised organisation.
Desirable:
- Experience of researching, commissioning and/or analysing sector benchmarking data.
- Experience of managing an external service provider to deliver relevant data and recommendations.
- Experience of managing employment contracts to improve employee information and job security where funding is short-term and project-based, with insights into good practice.
- Experience of delivering training and/or guidance to improve HR functions delivered by line managers.
- Experience of running training, workshops and facilitating meetings and events for staff.
- Insightful experience of helping an organisation manage HR and/or operational change effectively.
- Experience of establishing metrics to track performance over time.
- Experience of working in an organisation funded mainly by project grants.
Diversity
The person appointed will contribute to the mutually supportive culture of Sustain (including colleagues, partners, participants and audiences) in which equality and diversity are not just respected but promoted. Visit our website for some useful advice if you are applying for a job at Sustain.
Sustain is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview.
Sustain welcomes applications from everyone regardless of age, gender, ethnicity, class, socio-economic background, disability, sexual orientation, gender identity, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire. We particularly encourage applications from people from ethnic minority backgrounds, people with diverse identities related to gender and sexuality, and people with disabilities. This is because these groups are currently underrepresented at Sustain. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a group less represented at Sustain.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for an Asset and Dispatch Team Leader to join our customer-centric team. The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
You will lead a team of Service Desk Analysts within the Warrington office, with responsibility for tasks related to operational performance and people management. You'll be involved in reviewing and updating Service Desk related processes and procedures, co-ordinating Service Desk Analyst coaching and mentoring. This role will focus on managing Age UK hardware assets across all sites.
The team will provide first touch support for all of Age UK's IT Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.
Passionate about providing a brilliant Customer Experience, you'll be proactive in monitoring call volumes, queues and data on a daily basis to help to ensure optimal ticket levels and responsible for ticket logging and allocation within the ITSM tool, setting an example on ticket management.
Data-driven, you'll carry out Service Desk reporting and trend analysis activities and play a key role in managing the Asset database and management process.
This role offers hybrid working, where you'll spend up to 3 days a week on-site in our Warrington office, plus ad-hoc cover as requested, working the rest of the time from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis across the Service Desk leadership team.
Must haves:
* Significant experience of operational management of a medium sized remote team on a busy Service Desk.
* Significant people management experience.
* Significant experience of working with and managing Incident Management and Request Fulfilment processes.
* Significant experience of managing hardware assets through their lifecycle (deploy, monitor, service, retire).
* Significant experience of working with an ITSM platform.
* Significant experience of working with a Telephony platform.
* Good understanding of effective Office 365 administration support.
* Good understanding of effective Active Directory/AAD support.
* Good understanding of Intune support.
* Passionate about providing a brilliant User Experience.
* Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service.
Great to haves:
* ITIL4 foundation.
* Service Desk Institute Manager certification.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role is hybrid between home-based and your designated office(s) with up to 3 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are seeking a creative and enthusiastic team member, who will work closely with the Partnerships Manager.
- You will help provide excellent account management to our valued partners, encouraging them to think of new and innovative ways to support us, also working to build our profile in the local area.
- You will lead on coordinating our corporate volunteers; working closely with the services teams to come up with engaging volunteering opportunities and ensuring our corporate volunteers have a great experience when they give their time to us.
- We are looking for a personable and professional self-starter who is comfortable communicating with people at all levels and sometimes representing the charity at fundraising events.
- This role would suit someone who currently works in a fundraising role and is looking to develop their career within corporate partnerships or, someone with a customer service/account management background who has excellent relationship building skills.
Salary: £33,860
Closing Date: Tuesday 11th June
Interview Date: Tuesday 18th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Hours: Full time, Mon to Fri, (37.5 hours per week)
Contract: Permanent
Location: Based at CAML offices in Mitcham and Morden and outreach locations. The post-holder may be required to work anywhere in South London
Salary: £29,930 - £33,256 dependent on experience
Annual Leave: 25 days, Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Sunday 2nd June 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role. If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of one year Citizens Advice Adviser (post certification) experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.
This role will support people with mental health difficulties referred by South West London and St George's Mental Health NHS Trust (SWLSTG) as part of their Community Transformation Programme. The service will support adults aged 18 years and over living in Merton who are experiencing mental health challenges and the carers of those individuals.
You will deliver a service providing advice for people that are referred from the Trust’s Single Point of Access (SPA) and other teams. You will manage an active caseload of people, providing a comprehensive advice and casework service to people experiencing mental health issues on issues such as benefits, income maximisation, debt and housing.
The service will also support people to access a range of opportunities in their community including services that support their social and emotional well-being, employment and volunteering opportunities and money and debt advice if needed.
The role will work in partnership with a team of health professionals and peer support workers, part of the role will be in supporting these professionals to identify where referrals are appropriate through feedback. Initial training will also be provided to all professionals on what outcomes we can achieve for service users.
Principal Responsibilities
Advice and casework
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Offer one off advice and casework (as applicable) to all clients referred via face to face appointments, online or telephone
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Ensure all clients are aware of the purpose and where to attend their appointment
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Ensure that all casework conforms to the Citizens Advice quality standards.
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Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Ensure that all work conforms to our systems and procedures.
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Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
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Being sensitive to clients’ needs and limitations to access support.
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Ensure income maximisation through the appropriate take up of income and application for discounts, including those relating to utilities, benefits, tax and housing.
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Provide full budgeting advice and where necessary refer for specialist debt advice and casework
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Research and explore options and implications so that clients can make informed decisions. Act for the client where necessary using appropriate communication skills and channels.
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Assist clients with other related problems where they are an integral part of their case and refer to other adviser/s (for example DRO intermediary) or specialist agencies as appropriate.
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Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.
Project Management, co-ordination and partnerships
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Attend health management meetings (e.g. the Daily Integrated Allocations Meeting (DIAM) for referral discussions)
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Establish and manage an effective referral process from the SPA team and other SWLSTG teams/roles (e.g. Older Peoples Mental Health Team OPMH
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Keep in touch with local issues, developments and changes in procedures of other agencies including SWLSTG, other health service and the local authority.
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Build relationships with peer support workers on the project
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Work to achievable targets in line with the criteria set by the funder.
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Refer clients to other advice services CAML offers and/or other local services for other associated issues e.g immigration advice
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Gather statistics and feedback in order to monitor and evaluate the service, ensuring that appropriate monitoring and data collection mechanisms are in place to demonstrate impact, outputs and outcomes and providing reports as required to the steering group, funders, and partners.
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Work with Head of Advice Services to produce reports and monitoring information about the service for the funder.
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Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
Capacity Building and Training
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Deliver information sessions for peer support workers and NHS mental health teams to share knowledge about mental health and advice
Research & Campaigns
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Have responsibility for tracking and reporting on research and campaign issues. Assist with policy work by providing information about clients' circumstances.
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Gather and provide as necessary information about clients circumstances, case studies and statistical information on the number of clients and nature of cases where is an issue.
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Monitor service provision to ensure that it reaches the widest possible client group.
Professional Development
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Keep up to date with legislation, case law, policies and procedures and undertake appropriate training
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
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Ensure wider Citizens Advice Merton & Lambeth colleagues/partners aware of this service.
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Demonstrate commitment to the aims and principles of the Citizens Advice service.
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Person Specification
Essential
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Experience of supporting people with mental health issues and the ability to empathise, and to deliver advice in a kind and compassionate way.
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A minimum of a year’s post certificate experience in delivering advice at a local Citizens Advice or similar.
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Understanding of the link between mental health and other protected characteristics particularly in the context of Merton demographics
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Ability to act on clients behalf and negotiate with external services where necessary in writing and on the telephone
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Knowledge, experience of, and demonstrable ability to provide good quality advice and casework and write ups that meet Advice Quality Standards (AQS)
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Ability to prioritise own work, meet deadlines and manage caseload.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with partners.
Desirable
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Experience working in partnership with the Health Sector
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Ability to deliver training
This job description and personal specification does not form part of any contract.
Professional Development
The successful applicant will receive comprehensive induction to the charity and our work. We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website for more information and to find out how to apply. The deadline for applications is 6pm, Sunday 2nd June 2024. If you do not hear from us, we are afraid your application was unsuccessful.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Research Manager who combines exceptional ability in research and report-writing, with a real passion for (and experience in) peacebuilding. We offer flexible hours and working from home, anywhere in the world. It will be vital that you have an excellent grasp of the context in the Central African region, which will require time spent there and, ideally, significant prior knowledge.
In the first months of the programme, the team will consult at least three thousand people, with a combination of key informant interviews, individual questionnaires and focus groups to build both quantitative and qualitative datasets.
This will add to a dataset of over ten thousand consultations over 6 years, so you’ll have a unique evidence base at your disposal. We believe that, with your expertise and support, we could make better use of the rich information in these datasets, and we feel we owe that to the women and men we’ve consulted. The reports you produce will help amplify their voices, providing decision-makers in government and the international community with clear recommendations for activities that will address root causes of conflict and promote sustainable peace and development.
Concordis works alongside those involved in or affected by armed conflict, helping them find workable solutions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Project Administrator
Hours: 37 per week
Salary: £23,048.56 - £269,963.55 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
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Provide secretarial and administrative service to the organisation
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Provide financial support
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Provide office and reception services
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Maintain information systems
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Be flexible
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Policies & Legislation
The client requests no contact from agencies or media sales.
Permanent contract
35 hours per week but applicant must be flexible and willing to work weekends if required
£26,269,74 per annum / pro rata (plus allowances)
Flexible working hours: 8-4, 9-5, 10-6 or in between (to be agreed with your manager).
Family-friendly policies: Including enhanced Maternity, Paternity and Adoption Leave.
Season ticket loan: Interest free loan for annual or quarterly season tickets for public transport to and from work.
Cycle to work scheme: Save up to 39% on the cost of a new bike and spread the cost across the year.
Pension: Stakeholder pension scheme with company-matched employee contributions of up to 8%.
Death in service benefit: Four times annual salary for all employees.
Discounted health scheme: Simplyhealth cash plan - 20% discounted rate on healthcare such as dental, optical and chiropody for yourself and your children.
Free confidential counselling service: Available to all staff and volunteers
'Xtras': Employee discount scheme offering a range of savings across groceries, fuel, clothing and holidays
Location: JQ modern - Home - 1 Avenue Road
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
To join the award winning Disrupting Exploitation Programme. This role will be part of a National Programme that works in Greater Manchester, Birmingham and Greater London.
This role is required to work one-to-one with young people who are victims of child exploitation and on systems change.
Systems change means working with contexts, policies and procedures that determine how young people who are exploited are responded to.
Work as a subject matter expert on child exploitation (with a particular focus on child criminal exploitation) to deliver a wide range of systems change 'interventions', which could include training police and partners, writing guidance or producing resources to support improved practice and developing strong partnerships to undertake multi-agency working.
Person specification:
-In order to be considered for this post you will have to demonstrate that you already have:
Experience - Essential
-Relevant experience of working with young people from diverse backgrounds, 1-1 and in a group setting.
-Experience of supporting young people who are dealing with complex safeguarding issues and sensitive issues
-Multi-agency working with police, law enforcement and other voluntary and statutory partners
-Experience of delivering training to professionals.
-Experience of delivering preventative child exploitation projects
-Experience of participation work with young people
Experience - Desirable
-Communicating at all levels, for example with young people and at conferences to large audiences
-Knowledge and understanding of contextual safeguarding
Knowledge - Essential
-Knowledge of relevant policy and legislation as it relates to young people, and specifically exploitation
-Knowledge of relevant policy and practice relating to child protection and safeguarding of young people.
-Subject matter expertise and a sound understanding of the issues facing young people who face risk of exploitation
-Working knowledge of models and methods for one to one and group work with vulnerable young people.
Skills - Essential
-Ability to communicate with young people and professionals, written and verbally, adapting style where necessary
-Ability to manage professional boundaries
-Negotiation and influencing skills
-Training facilitation
-Ability to represent the organisation in a professional, competent and credible manner
-Ability to plan and manage own workload, using your own initiative
-Strategic planning skills
Qualifications and security clearance
-A relevant professional qualification such as Social Work Qualification or another qualification/ significant experience associated with the area of work.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is the 16th June. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 31st May onwards.
Interviews will be held on Friday 28th June 2024.
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Purpose
This is a vital role sitting as part of the Senior leadership team at Hope and contributing to the future sustainability and development of Hope.
The purpose of the role is to manage all aspects of Income Generation and manage the commissioned projects which Hope run.
Developing a long term sustainable income generation portfolio you will have responsibility for your own income generation and manage the fundraising team to deliver their financial targets, motivating and monitoring them to achieve success.
Our current income generation activity currently generates around £1.2million per annum and it is the post holders responsibility to grow this income to achieve £1.5million per annum in the next 5 years to ensure Hope can achieve it’s newly launched Operational Strategy.
There is also a likely a facility move in the future, where the Head of Development would need to access funds, in addition to operational budget, for a facility transformation project.
As Line Manager for Hope’s commissioned projects you will have overall responsibility to deliver on the contracts for which we have been commissioned and identify growth potential for the organisation.
Responsibilities
- To Manage all aspects of income generation at Hope.
- To deliver a diverse fundraising portfolio to ensure long-term sustainability.
- To lead a small team of fundraisers and work with the Marketing Manager to achieve income levels as determined by the CEO and Board of trustees.
- To Line Manage and lead on all commissioned work, people recruited and project management.
- To be responsible for all reporting related to grants, trusts and/commissioned work.
- To be part of both Senior Leadership Team (SLT) and Senior Management Team (SMT), helping set the strategic direction for the organisation and ensuring it is implemented effectively.
Leadership:
- To develop and deliver a Fundraising Strategy and associated annual Fundraising Plans to achieve income levels that enable Hope to fulfil its Strategic Framework priorities 2024-2029.
- To work with CEO and our new ‘finance sub-group’ to develop and oversee our budget and forecasting process, agreeing targets, providing realistic profiles, understanding the seasonality of income, and highlighting risks.
- Identify new opportunities for income generation and deliver an agile approach to trends in fundraising and changes in society giving.
- Lead the commissioned program teams to achieve the desired outcomes.
Management:
- Lead a small team of dedicated Fundraising Senior Coordinators to access funds to ensure the ongoing delivery of Hopes Homeless, Hunger and Hardship priorities.
- To manage 1:1 meeting, annual appraisals.
- To manage all posts associated with commissioned project’s sitting outside our core objectives,
- To ensure that the values of Hope are embedded across all the work we do.
- To engage and maintain relationships with volunteers to support and enhance the work of the fundraising team.
Partnerships:
- To be an ambassador for Hope in the community, showcasing the work we do across Northamptonshire to facilitate fundraising opportunities to fulfil your personal fundraising objectives and those of the wider team.
- To build relationships with:
o Trusts.
o Grant providers.
o Major donors.
o Corporate partners
o Public with a focus on regular donations
o Churches and other community groups including schools.
- To build and maintain relationship with WNC and NNC, especially the Public Health Teams and Councillors, to maintains Hopes positive relationship, so that we can continue to be a trusted partner and access commissioned contracts to enhance our core offer.
Fundraising
- Work closely with Marketing Manager to ensure a clear public donation pathway exists linking to website, social media, events promotion, and any other marketing- tracking success of each communication approach at increasing income.
- To manage all grants and trusts contracts from application to reporting and ongoing engagements.
- Lead on major donor, VIP and legacy events to ensure further income opportunities.
- To manage all commissioned projects from application, to oversight of project delivery, including management of posts recruited to reporting and ongoing engagement.
- Lead any future capital fundraising appeals for new of existing facilities.
General:
- To be an active and effective member of the Senior Leadership team and ambassador for the work of the organisation, our strategic framework 2024-2029 and our values in all you do.
- To work some hours outside of normal office hours (including evenings and weekends).
- To carry out every aspect of your duties with due regard to Northampton Hope Centre’s policies and procedures at all times.
- To always maintain a professional level of communication.
- To keep clear records and plans of all contacts with clients, professionals, and meetings with external agencies.
- To participate in regular supervision and annual appraisal, and help identify your own job-related development and training needs.
- To attend and lead staff meetings as and when required.
- To attend relevant training sessions and courses.
- To carry out other reasonable tasks as requested by the CEO.
Other Characteristics:
Commitment to the values underpinning Hope:
- Person-centred:
Focus our support on the needs of individuals.
- Empowerment:
Enable service users, staff and volunteers to take responsibility with the ability to act upon their own initiative.
- Collaboration
Work positively, effectively, and productively with others both internally and externally.
- Honesty
Be truthful and transparent in all actions and interactions.
- Personal development
Encourage the development of skills and knowledge in order to maximise the support of our staff, volunteers and service users.
- Non-judgemental
Adopt a non-judgemental, non-biased attitude where everyone counts.
Person Specification
This person specification sets out the essential and/or desirable experience and abilities needed by the successful candidate for this post. Please bear these points in mind when applying for the role as these requirements will be taken into account at both the shortlisting and interviewing stages.
Qualifications
Essential:
Evidence of continual professional development.
Desirable:
Degree level qualification.
First Aid certificate.
Fundraising qualification.
Member of Institute of Fundraising.
Experience
Essential:
Proven fundraising experience for a minimum of 5 years.
Experience of voluntary and community sector.
Experience of managing budgets.
Desirable:
Experience of developing and delivering a fundraising strategy.
Experience of writing and delivering commissioned projects.
Experience of writing and delivering grants to Trusts and grant providers for both small bids £5k-£10k and larger multi-year bids of £250k+.
Experience of managing a fundraising function and or team.
Experience of dealing with the media.
Personal Qualities
Essential:
Self-starter, organised and good at planning.
Ability to work under pressure.
Positive persona who is Goal and Values orientated.
Excellent inter-personal skills.
Ability to work with a wide range of people .
A excellent team player and role model to others.
Flexible approach to working hours.
Experience of current fundraising/CRM software packages (currently using eTapestry).
Desirable:
Must have access to a car and clean driving licence.
Knowledge of online fundraising tools and social networking .
Knowledge of Homeless, hunger, hardship sector.
Experience of working in an environment with vulnerable, often chaotic and challenging adults.
Knowledge of West Northamptonshire area.
Applications Process:
Please submit your CV by Wednesday 5th June 2024
Those successful for interview will be notified no later than Wednesday 5th June 2024.
Interviews will take place Monday 10th June 2024. Successful applicants who reach the interview stage join the team at Hope for the whole day.
The day will follow the below structure:
- 9am: Candidates arrive at Ash Street.
- 9.30am: Candidates will be provided tour of our local facilities at Ash Street (home of Hope in the Community) and Oasis House (Home of Hope for the Homeless) 9.30am a chance to see our service and meet our service users.
- 10.15am: Break
- 10.30am to 11.30am, candidates divided into groups including volunteers and service-user volunteers to complete the following task:
‘As a group we would like you to discuss the Strengths, Weaknesses, Threats and Opportunities of working with other charities and community groups locally to deliver a shared event portfolio (eg. Bike rides, Sponsored runs, sponsored abseiling, charity balls etc) when comparing to running the portfolio of events in-house for just Hope”
- 11.30am to 12.15pm candidates asked to work in different groups (of two or three candidates only):
You will have 40 minutes to develop an eight to ten minutes presentation:
‘Discuss and present the value of a diverse portfolio of income, and consider the benefits and risks associated with strategy creep* when accessing funding from grants-providers and trusts’
*Strategy Creep is defined as the phenomenon in which an organisations initial strategy/delivery plan slowly grows to include more goals, tasks or requirements.
- 12.15pm to 1pm – each group will present their model of support to all other candidates.
- 1pm to 1.45pm – lunch to be provided by Hope.
- 1.45pm – candidates will be advised who is through to the second stage of interviews as follows:
2pm-2.30pm: Interview 1
2.45pm-3.15pm: Interview 2
3.30pm-4pm: Interview 3
4.15pm-4.45pm: Interview 4 (if needed)
5pm- 5.30pm: Interview 5 (if needed)
The client requests no contact from agencies or media sales.
Permanent contract but funding for this role ends on 31st March 2025 (with the potential for extension subject to funding)
2 Positions available
37 hours per week
£29,855.00 per annum
Essex - Countywide / Quadrant Based- quadrant to be discussed at interview
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support young people when they are at their most vulnerable and in desperate need of help. We're there for young people, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for young people who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services within the Essex area.
We wish to recruit 2 Substance Misuse Practitioners to join our established Essex Young Peoples Drug and Alcohol Team (EYPDAS) supporting young people aged 8-25 who are using or misusing substances.
You will provide direct therapeutic support to vulnerable young people, vulnerable young adults and families who are affected by substance use.
Support offered will include one to one face to face interventions, targeted group work & online support across the County. You may also facilitate training around substances for statutory and voluntary agencies across the County.
The young people will require a skilled practitioner who is experienced in working with hard to reach, vulnerable young people at risk and using trauma informed therapeutic approaches. You should have experience of facilitating groups with knowledge of the issues and legislation affecting young people who are using or misusing substances.
What we are looking for...
-You will have substantial experience in working with vulnerable young people either in a paid or unpaid capacity. To be able to evidence your ability to build positive relationships with groups of young people to raise awareness about substance use and the associated risks and impact.
-You will have experience of carrying out individual and group work interventions with young people & adults.
-You will have experience in using Microsoft Office Applications and other relevant data systems.
-You can demonstrate the ability to work on your own initiative as well as be able to contribute to a multi-agency approach so as to enable effective interventions with young people, including delivering training to a range of professionals.
-You hold a full UK drivers license and have access to you own transport.
As well as a strong commitment to your development, we offer a generous holiday entitlement, a contributory stakeholder pension, childcare vouchers and flexible working.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make young people's lives happier and safer.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is the 16th June. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 31st May onwards.
Interviews will be held on the 25th and 26th June. These will be in person at our Chelmsford office.
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Rethink Mental Illness is seeking a part-time Head of Strategic Partnerships and Alliances, to deliver strong collaborative operational leadership to the evolving VCFSE alliance programme in the London borough of Tower Hamlets.
Background
In 2019 NHS England set out a bold and radical redesign of community mental health services through the publication of the community mental health framework for adults and older adults. In response, Rethink Mental Illness published Communities that Care: a blueprint for supporting people severely affected by mental illness in their communities.
We believe that to really transform previously broken and fragmented systems of mental health support, communities and organisations must come together in the spirit of collaboration.
This cannot be delivered by any one organisation on their own. Supporting local systems to work more effectively together through partnerships and alliances is a key component of our five-year strategy.
The work of our Strategic Partnerships & Alliances Division is critical in achieving this objective. The division includes the local teams providing alliance leadership, participation, delivery and infrastructure support. We bring together expertise from across the charity - on co-production, community engagement, alliance building, infrastructure and corporate resources.
This specialist support interfaces with place-based partnership and alliance teams who are working with local VCFSE groups, charities, community organisations, citizens, NHS and social care, in places around England to transform community mental health services and build communities that care around people affected by mental illness.
Tower Hamlets VCFSE Alliance - the journey so far…..
For the past three years the development of a mental health VCFSE alliance in Tower Hamlets has been enabled by a grant Rethink Mental Illness received from the Charities Aid Foundation (CAF).
This grant enabled Rethink to focus on supporting alliance development in four places in England, including Tower Hamlets. The Alliance has now secured funding from East London NHS Foundation Trust to further develop the alliance structure and infrastructure, to enable the alliance to thrive and to move into the next phase of development and delivery, with a focus on:
- Further alliance building
- Partnership working
- Co-production
- Community leadership
- Sustainable funding
- Addressing inequalities
- Workforce sustainability
About the role:
As Head of Strategic Partnerships and Alliances you will work with leaders across the partner organisations of the Tower Hamlets Mental Health Alliance to enable the realisation of the Alliance’s objectives across all these areas.
You will provide a facilitation and coordination function to the alliance, including elements of quality assurance & compliance, commissioner interface and relationships, reporting and due diligence. You will maintain and develop purposeful and managed partner relationships across all existing Alliance members and nurture growth and inclusion of other VCSE organisations across Tower Hamlets.
You will work with the following people and teams:
· Tower Hamlets Partnership Board
· Tower Hamlets VCSE Mental Health Alliance
· NHS Northeast London ICB
· East London NHS Foundation Trust
· Tower Hamlets Council
· Alliance co-production lead (employed by alliance partner organisation)
· Rethink Head of coproduction
· Experts by Experience
· Rethink Strategic Partnerships and Alliances division
· Rethink Place Based Delivery division
· Rethink central alliance support team
· Other associated Rethink departments as required
For full details about the role, please refer to the Job Description in the documents section below.
About you:
You will have a strong experience and background in contract management, project mobilisation across complex workstreams and compliance. With proven experience in managing and maintaining strong working partner relationships in a complex and nuanced VCFSE environment is essential, including:
- Understanding of the ambitions of the NHS community mental health frameworw
- Knowledge and understanding of Tower Hamlets Mental Health sector and VCFSE sector
- A commitment to listen and to build relationships across difference
- A strong understanding and commitment to anti-racism and exploring anti-racism practice
- Ability to lead and manage teams
- Ability to oversee and manage complex budgets across multiple organisations
- Ability to deal with stressful situations in a calm manner
- Strong systems and process-based approach to drive quality assurance and performance measures
- An eye for detail and an ability to interpret and present business intelligence/data at an elevated level, in a wide variety of reporting formats
- Understanding and experience of working with people who use mental health services and delivering strong coproduced communications work.
- Working knowledge of coproduction and coproduction practice
Working arrangements:
This is a part-time role for 23 hours per week (worked between 09:00 and 17:00 Monday to Friday). The post holder will work flexibly as required by the needs of the alliance projects.
The base salary is £45,284 (pro rata) – actual salary for 23 hours is £29,758.06 per annum.
For post holders living or based in Greater London, £3,000 (pro rata) per annum London Allowance applies. Actual amount for 23 hours per week is £1,971.43 per annum.
The role is home-based with access to our Head office hub in Vauxhall for the purpose of internal meetings, collaboration, or occasional hot desking.
The post holder will frequently attend meetings within the borough of Tower Hamlets.
Selection process and timescales
Closing date for applications is Midday on 10 June 2024 (We reserve the right to close earlier, if sufficient suitable responses are received)
Competency based interviews will be held on 17 and 18 June 2024. These will be held via video call on Microsoft Teams.
The selection process will include delivering a short presentation. For those invited to interview, a presentation brief will be provided in advance.
The client requests no contact from agencies or media sales.
Exeter-based cancer charity, Force, is well known and much loved for its incredible work supporting people who have had a cancer diagnosis and their families with a range of support. Their longstanding CEO is now retiring and the search has begun to find that special person to lead the charity into the future. We are delighted and honoured to be supporting the Board with this important appointment.
The current CEO has worked hard to ensure that the nurturing and caring aspect of the charity’s work is reflected across the organisation. You can see this in the way that everyone is treated – clients, families, staff, volunteers, supporters and trustees. We are looking for someone who understands and upholds these values but equally has the resilience and clarity of thought to navigate through the complex landscape of cancer services and support. You will have held a senior leadership role within the voluntary sector for at least two years and understand the legal framework within which charities operate. Previous experience of working with a voluntary Board of trustee/directors will be hugely helpful and, naturally, you will be financially astute.
Of course, you will be an inspiring and confident communicator, able to engage with and present to a range of audiences as well as working with local media.
Please download the information pack for further information about the role, the charity and how to apply.
About ITF:
ITF is the global voice of transport workers, representing 20 million workers worldwide. We are committed to advancing the rights and well-being of transport workers through advocacy, campaigns, and impactful communications.
We fight passionately to improve the working lives of transport workers, connecting approximately 700 trade unions from 147 countries to secure rights, equality and justice for our members.
The ITF is head-quartered in London, with offices in Abidjan, Amman, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama, Rio de Janeiro, Singapore, Sydney and Tokyo.
About the Team:
ITF ACCREDITED REPRESENTATIVE TO THE IMO is co-ordinating a Team for leading strategic thinking around changes in the IMO Regulatory Framework with the goal of providing seafarers with a safe and balanced working environment, future skills to adapt to the changing industry and specific maritime and seafarer related issues that relate to health and safety to ensure that influencing the global policies it
About the Role:
This role is pivotal in helping enhance the ITF’s position as the global voice of seafarers and their representative Unions, the position will work closely with the Seafarers Section Co-ordinator and with other ITF Industrial Sections to advance the human centred direction toward the changes in the maritime industry.
The responsibility for the role includes the attendance at all IMO sessions, travel and attendance to maritime events within or outside the UK.
You will be asked to produce policy papers, and be able to offer strategic thinking on how to lobby and attract consensus from the IMO Members on issues that the ITF wishes to support.
The long-term objectives to support seafarers and affiliates with measures and regulations that protect their health and safety, to enhance the profile of seafaring profession.
You must be a skilled strategic thinker to ensure that the ITF is ahead of the potential changes at the IMO.
The role is responsible for a small team of colleagues that will assist the position to advance and co-ordinate the larger team of ITF Affiliated Union Officials, that will support with expert technical advice to the sessions of the IMO Sub Groups.
What We're Looking for:
· Experience of trade unions, or similar organisations.
· Sound understanding of shipping and maritime regulations and legal terminology.
· A strong communicator, with tact and diplomacy.
· Excellent written and spoken English.
Bonus Points for:
· Legal maritime knowledge.
· A second language.
Who You Are:
You are passionate about trade unionism, progressive politics, and social justice. With a growth mindset, you value diversity and uphold integrity in everything you do. If you're receptive to feedback and ready to make a global impact, you're our ideal candidate.
How to Apply:
Read the full job description submit your CV, and a cover letter outlining your qualifications and why you are a great fit for this role on our website.
The deadline for applications is midnight (BST), 5 June 2024. Interviews will be held week commencing 17 June 2024.
ITF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us on our mission to elevate the voices of transport workers worldwide. Let’s create content that tells their stories, mobilizes action, and changes lives.
For further information or a confidential conversation about the role, please contact our HR Team.
The client requests no contact from agencies or media sales.
Department: Governance, Compliance, and Risk Team
Location: Remote working, with travel to Head Office in Aldgate, London on ad-hoc basis
Hours of Work: 37.5 hours per week
Contract: Full-time, permanent
Salary: £32,000 – £35,000 per annum
Closing date: 4th June 2024 at 10.00am
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- Enhanced maternity, paternity, adoption, and shared parental pay
- Family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- Free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- Free confidential employee assistance programme (Health Assured)
- Access to wellbeing app (healthy living tips and Bright TV )
- Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- Learning and development committed (bespoke training, LinkedIn Learning etc.)
- Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background:
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
Join Dementia UK as a Governance Officer, where you will provide comprehensive, efficient, and high-quality administrative support for risk, compliance, and governance matters.
As part of the Governance, Compliance and Risk team, you will help ensure a robust governance framework is in place across the Charity. You will support the Head of Governance, Compliance, and Risk in maintaining effective governance processes, policy frameworks, and establishing high levels of corporate governance practices. You will also work under the direction of the Company Secretary on governance matters and administrative support.
Your responsibilities will include attending meetings, ensuring effective record-keeping, and taking accurate minutes when appropriate. This will also involve arranging meetings, collating papers, prioritising diaries, and managing associated tasks.
The ideal candidate will have prior experience in an administrative role, including the administration of formal meetings and minute-taking. You should have excellent written and communication skills, attention to detail and the ability to handle confidential and sensitive information appropriately. Strong organisational and work management skills, along with the ability to prioritise tasks, are essential.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
*Please note that any decision on flexible working is based on business needs
This role will be subject to basic DBS check.
The British Ceramics Biennial (BCB) is seeking to appoint a Development Manager to manage the formulation and implementation of BCB’s fundraising strategy to support the delivery of existing programmes as well as new initiatives.
The Development Manager will work with the close-knit BCB team to identify and take forward funding opportunities and analyse data to inform fundraising decision-making in support of BCB’s vision and mission.
The Development Manager will be joining the team of one of the UK’s leading ceramics organisations. This is an excellent opportunity for ambitious, dynamic and attentive individuals, seeking to use their skills and experience to support BCB in delivering its values of being bold, accountable, welcoming, significant, grounded, inclusive, connected and collaborative.
You will work closely with the Head of Business Services to pursue relevant funding streams, foster and build funder relationships, manage reporting requirements and ensure BCB is responsive to new opportunities. You will have a proven track record of successfully identifying and pursuing income-generation opportunities. Working on a local, national and international level, you will have a committed interest in contemporary visual arts and ceramics and experience in contributing to and supporting the implementation of strategic plans.
The client requests no contact from agencies or media sales.
Role - Zero Hours Children's Resource Worker
Hours - variable and inconsistent including evenings and weekends
Salary - £12.77 per hour plus 15% Holiday Pay
Location - Home-based with travel required across Bristol, Somerset, Bath & North East Somerset, North Somerset, South Gloucestershire, Wiltshire, Swindon, and Gloucestershire
TACT South West are looking for a children's resource worker to collaborate with them to support unaccompanied asylum-seeking children and young people across this TACT region.
The ideal Children's Resource Worker will already have some experience in working with unaccompanied asylum-seeking children and young people. We welcome applications from all genders and backgrounds, we particularly encourage male applicants in recognition of the needs of the children being supported by this role. The successful candidate will be working with children and teenage boys from non-UK displaced and refugee communities, some originating from Afghanistan for example. There will be a range of opportunities for training and development for this role, as new workers join us on our organisation wide journey to become a fully trauma-informed organisation.
As a Zero Hours worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.
Key duties and abilities for our Children's Resource Worker will include:
- Ability to work with unaccompanied asylum-seeking children and young people
- Supporting interventions and activities to ensure stable placement arrangements
- Ability to transport children and young people to events, appointments and meetings (mileage reimbursed)
- Occasional participation in virtual and face to face events and occasional residential meet ups
- Ability to attend and assist with organising events and activities
- Understanding and maintaining knowledge of safeguarding and child protection policies and procedures
- Use of IT for email and communication
- Willingness to work flexibly, according to deadlines and needs of the organisation
Please see the Job Description and Information Pack for full details of the role.
An enhanced DBS clearance is required for this role, which TACT will undertake on your behalf.
Closing: Midnight on Monday 10th June 2024
Interviews: Monday 17th June 2024 (via Microsoft teams)
Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.