Training jobs in bow, greater london

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

Are you an experienced fundraising leader, who can help us secure income from trusts and foundations which help end homelessness?

This post is offered as a fixed term contract until 3 August 2026, or as a secondment for internal applicants (Maternity cover)

We are looking for a skilled trust fundraising leader to take on the key role of Senior Trusts and Grants Manager, supporting our mission to help people rebuild their lives and end homelessness for good.

As Senior Trusts and Grants Manager, you’ll lead a thriving team of four, manage strategic funding relationships, and ensure ambitious income targets are achieved. You’ll also maintain your own portfolio of high-value funders, representing St Mungo’s with confidence and credibility.

Key Responsibilities include:

• Manage and grow a portfolio of high-value trusts and foundations to secure essential funding for our work.
• Lead, support, and inspire the Trusts and Grants team, maintaining a collaborative and positive team culture,where everyone can achieve their income and relationship management targets.
• Oversee the overall trusts programme, including pipeline development,  proposal quality, income tracking, due diligence, and relationships.
• Act as the organisational lead on trust fundraising, enabling senior colleagues to build strong relationships with key funders.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

This role is ideal for someone with strong trust fundraising and people management experience, who can maintain momentum, and support the team to thrive during this fixed term period.

You will be a proactive trust fundraiser with proven experience of personally securing significant grants and managing long term funder relationships.

You’ll also bring proven success in leading and supporting a team, with a collaborative, encouraging style that helps people do their best work.

You’ll be organised, adaptable and able to quickly get to grips with our portfolio and priorities. Whether stepping into a similar role or looking for a new challenge at this level, you’ll bring insight, energy and commitment to delivering impact.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and applt, visit the St Mungo's careers page on our website. 

Closing date: 10am on 7 July 2025

Interview and assessments on: 14 July 2025

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
•  A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Self Employed - Neonatal Lead

For Tower Hamlets, Waltham Forest, and Newham Maternity and Neonatal Voices Partnership (MNVP)

Salary: £15 per hour, with reimbursement of childcare and travel expenses (subject to policy)

Length of Contract: Fixed-Term Contract Until March 2026 (subject to extension)

Reports to: MNVP Project Manager – Healthwatch Newham

Hours per week: 30 hours per week across three boroughs, Monday to Friday (flexible working hours)

Based at: Home based, with meetings within Barts Health NHS Trust and frequent travel in community

Review: There will be an initial review after two months to ensure mutual alignment with the contract.

Overview

Barts Health NHS Trust provides neonatal and maternity care for women and birthing people and their babies each year across Tower Hamlets, Newham, and Waltham Forest, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.

TWN Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.

We are recruiting a Neonatal Lead who brings the expertise of women/birthing people with lived experience of neonatal services at Barts Health NHS Trust into the heart of the development of every aspect of neonatal and maternity services at the trust.

The role of Neonatal Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.

This is a paid, self-employed job requiring 30 hours a week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.

Healthwatch Newham (part of CB Plus), along with Healthwatch Tower Hamlets and Healthwatch Waltham Forest, has been commissioned by NHS North East London ICB since 2023 to manage the MNVP in Tower Hamlets, Waltham Forest, and Newham (TWN), including staff employment.

About the role:

We are looking for a TWN Maternity & Neonatal Voices Partnership (MNVP) Neonatal Lead who:

● Is passionate about helping to develop and improve the experience of neonatal (and maternity) services for babies and their families who require neonatal care.

● Is keen to engage families and seldom listened-to groups to inform neonatal and maternity service development.

Please note this role is for someone with lived experience and is not suitable for clinical staff (although they are welcome to join the MNVP in their professional role).

This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.

As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.

This is a home-based role with flexible working hours. However, you will be expected to attend meetings within Barts Health NHS Trust and travel within the community as required.

Position: Senior Individual Giving Officer (Development)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London. With flexibility to work remotely.
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact?

We’re looking for a motivated, organised and creative Senior Individual Giving Officer to join our ambitious and supportive development team at the MS Society.

You’ll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.

This is an exciting opportunity for someone who’s already worked in an individual giving role and is ready to take on more responsibility.  You’ll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns.

With great interpersonal skills, you’ll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.

We’re committed to equality, diversity and inclusion, and we encourage applications from people of all backgrounds and experiences—especially those with lived experience of MS or disability.

Closing date for applications: 9:00 on Friday 4 July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its contemporary relevance. We believe that the Holocaust must have a permanent place in our nation’s collective memory. We work across the UK, providing a wide range of educational programmes.

The Lessons from Auschwitz (LFA) Project is a course for students in post-16 education delivered throughout the UK. The project has taken over 49,000 students and teachers to the former Nazi concentration and death camp Auschwitz-Birkenau. The project aims to increase knowledge and comprehension of the Holocaust and to signal what can happen if prejudice and racism become acceptable. Students then pass on the lessons they have learnt to their community. The project has been described as ‘life changing’ and can leave an unforgettable emotional and educational mark on participants.

As a Project Coordinator you would run specific courses and have ownership over their administration from start to finish. Joining this team would be an opportunity to help deliver a project that is used as a benchmark for excellence in Holocaust education worldwide.

We are currently looking to hire 2 Project Coordinators.

A Lessons from Auschwitz Project Coordinator should have these skills:

• Organised

• Flexible and calm under pressure

• Able to multi-task and prioritise

• Self-starter and able to work in a team

• Excellent written and spoken communication skills

• Professional and positive attitude

If this sounds like you, or you're interested to find out more, click the Redirect to Recruiter button to visit our website. 

We are seeking a dynamic and skilled PR & Media Officer to join our team. This role requires a creative thinker with excellent communication skills who can manage media relations and promote our initiatives through various channels.

Responsibilities

Press

• Field enquiries from stakeholders including journalists and police forces
• Write press releases and media statements and share these when appropriate via digital & social
• Support the team with the rewards process and promotion
• Draft assets for press
• Be part of the on-call rota system currently 1 week in 7 (training and support provided)
• Effectively manage Vuelio to manage the daily tagging, produce media reports demonstrating PR coverage for all campaigns in a timely way.

Digital

• Develop and update content for website news pages and social media platforms
• Spot trends and advise the team regarding innovative new ideas for PR & Media to share with the team

PR and Publications

• Produce, edit and distribute updates and materials for external and internal audiences, dealing sensitively with those whose personal experiences might be featured
• Provide communications support for regional managers along with other internal staff and teams in addition to police and business development campaigns
• Manage external freelancers and agencies as needed to agreed deadlines and budgets
• To lead on editing, co-ordinating and organising the editorial, design and production of corporate publications
• Ensure all publications are in line with brand and changing needs of the charity and to be delivered in a timely via post and digitally.

Brand

• Ensure Crimestoppers consistent branding is used along with the style and tone of voice
• Manage on a weekly basis the brand inbox queries
• Extend the network of journalists both regionally and nationally
• Plan/create multi-media communications material

Experience

• Minimum 2 years experience working in media relations and PR or related fields (Essential)
• Client, journalist and/or supplier management (Essential)
• Experience of PR & Communications software (e.g. Vuelio) (Essential)
• Digital & Social Media experience (Essential)
• Excellent written communication skills online and offline (Essential)
• Strong organisational, time management and prioritisation skills (Essential)

If you are a motivated individual looking to make an impact through effective public relations, we encourage you to apply for this exciting opportunity as a PR & Media Officer. For full details, please see our website.

To apply, please submit a CV and covering letter.

Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.

Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.

You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.

In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.

To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Job Title: Digital Communications Officer

Responsible to: Senior Communications & Engagement Manager

Salary: £30,000 per annum

Location: Head Office, 5 Trinity Street, London, SE1 1DB

Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)

The package also includes:

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period

• Season Ticket Loan

About USPG

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:

• Oversee the day-to-day running of our website and social media channels.

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.  

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch. 

This is a brand new role with Action Duchenne, leading our Support team.

Applications close at 9am on Monday 7th July 2025, with interviews likely to take place on 18th July and in the week commencing 21st July 2025. To apply, please click 'Apply', where you will be redirected to our application form.

Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.

Main Purpose of the Role:

To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics. 

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop a clear process for identifying case loads and capacity for the Support Team.

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.

• To maintain the contact database, keeping it up to date and accurate.

• Coordinate cover for the Support Team when there is sickness or leave.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Person Specification Criteria (essential, except those noted specifically as desirable) 

Education and Qualifications

• Experience leading a team (either through line management or mentoring)

Knowledge and Experience

• A proven track record of providing support to those in need in a professional setting. 

• Experience of safeguarding reporting.

• Experience of reporting on services and development of monitoring dashboards.

• Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.

• Knowledge of networks and signposting for those living with a life-limiting condition.

• An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.

• Experience working in the health sector or at a patient-led charity. [Desirable]

• Experience of a CRM system. [Desirable]

Skills and Aptitude

• Passionate about improving the lives of young people, adults and their families living with Duchenne.

• Ability to communicate effectively, both in writing and verbally.

• Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.

• Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.

• Interest in networking and continued learning about new areas of support for those living with Duchenne. 

HR Officer

Are you an enthusiastic HR professional looking to make a real difference in a values-led organisation championing women’s housing in London?

Position: HR Officer
Location: Hammersmith, West London / Hybrid (Tuesdays in the office, plus one additional day)
Hours: Full time, 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £30,939 per annum
Closing date: Sunday 6th July (midnight)
Interviews/assessments: Thursday 17th July, in Hammersmith

About the Role:

This is an exciting opportunity to join the organisation at a time of growth and development. As HR Officer, you’ll play a key role in the day-to-day delivery of HR operations, supporting the organisation's people and culture goals.

Working closely with the Head of HR and Corporate Services, you’ll provide expert, proactive support across the employee lifecycle—from recruitment to training and performance—to help create a high-performing, inclusive workplace that supports - 1,000 residents across London.

Key Responsibilities Will Include:

• Coordinating and administering all stages of the employee lifecycle
• Managing HR systems and maintaining compliance with policies and GDPR
• Supporting recruitment administration and organising interviews
• Delivering HR inductions for new starters
• Coordinating training programmes and maintaining learning records
• Supporting payroll and responding to HR-related queries
• Producing HR data and reports to inform decision-making
• Contributing to strategic HR initiatives and continuous improvement

To Succeed in This Role, You’ll Need:

• Strong administrative and organisational skills with excellent attention to detail
• Experience working in HR operations, ideally in a values-driven or non-profit organisation
• Knowledge of UK employment law and HR good practice
• Solid IT skills, including HRIS and Microsoft Office
• Excellent interpersonal skills and the ability to communicate clearly and sensitively
• A proactive, self-starting attitude with a commitment to inclusion and high performance

Desirable but not essential:

• CIPD qualification (or working towards)

About the Organisation:

The organisation was founded in 1920 to meet the housing needs of single women, a mission that’s as urgent today as it was then. With a portfolio of just under 1,000 homes and new developments underway, the organisation is committed to providing safe, secure and affordable housing for single women across London.

Their values - Putting residents first, being Open, Nurturing relationships, and promoting Equality, Empowerment and Respect, are at the heart of everything they do.

Other roles you may have experience of could include: HR Assistant, People Officer, Recruitment and Onboarding Coordinator, Human Resources Administrator, People & Culture Officer, HR Generalist, or Employee Experience Coordinator.

Carers are at the heart of everything we do. That's because unpaid carers are the people holding their communities together. Caring can be rewarding, but far too many carers are facing tough life challenges that can make it hard to keep on going. It could be money worries because they've had to give up work or the sheer exhaustion that can come from caring. Carers, of all ages, including young carers, need much more support. And that's why we're on their side, fighting for the recognition they deserve and delivering the services they need most.

We do this by partnering with our UK-wide network of local organisations, who collectively reached over one million carers last year.  We work with our network to deliver the best possible support for carers - both nationally and locally. At a national level we raise funds, influence governments and campaign for change. Then we turn this into what carers really need: small grants, up-to-date information and practical support.

Our ideal candidate:

• Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects.
• Strong understanding of Dynamics / Salesforce CRM systems and their application in a non-profit or charity context.
• Excellent organizational and time management skills, with the ability to manage multiple priorities.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

If this sounds like you, download the attached recruitment pack to find out more about the role. 

Title: Advice Services Manager

Responsible to: Operations Manager

Hours: 35 hours per week

Salary: £36,000 - £42,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.

The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.

In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Managing a small advice team, ensuring the quality of the advice provided.
• Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
• Ensuring good teamwork and lines of communication between staff and partner organisations.
• Creating a positive working environment in which equity and diversity are promoted and staff can do their best.

Quality and service delivery

• Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
• Maintaining a small personal caseload (approximately one to two days’ work per week).
• Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
• Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
• Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

• Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.

The deadline for applications is 6th July 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.

Company Description

The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes. 

Job Description

We are looking to recruit a dynamic and experienced Senior Research Manager to manage the monitoring, evaluation and learning activities of a high profile National Institute for Health and Care Research (NIHR) portfolio of translational, clinical and applied health research infrastructure funding schemes. 

Job Purpose 
Reporting to the Assistant Director, the post holder will work closely with the rest of the infrastructure team (especially the Programme Leads and Senior Research Managers who are responsible for the development and management of the infrastructure schemes), and with Data Analytics colleagues (who are responsible for designing systems for capturing, cleaning and presenting data), to manage the infrastructure reporting and evaluation activities. At an award level, you will develop, improve and maintain monitoring and reporting processes, and at a scheme level, you will implement monitoring, evaluation and learning approaches, including overseeing the delivery and/or commissioning of impact evaluations. You will support a wider programme around visibility and the strategic use of data within infrastructure, considering links to policy directives around Busting Bureaucracy, the developing NIHR digital strategy and system operability issues with NHS and University systems. 

You will be adept at dealing with an array of data sources (metrics, narrative and financial reporting information), have a good understanding of research impact, an understanding of the routes to achieving it, and how to apply monitoring, evaluation and learning approaches to generate insight that can evidence impact and support continuous improvement of scheme funding and support processes. You will have experience of managing complex projects, knowledge of the UK’s research environment and political agenda, and honed skills in stakeholder management. You will be a strategic thinker, capable of seeing the issues and solutions from a number of different stakeholder perspectives to see the bigger picture. You will be comfortable dealing with complexity and developing an approach to balance the needs of different stakeholders. You will be a team player, able to work in close partnership with a number of teams at NIHR and the DHSC.

Key Accountabilities:

• Manage elements of the infrastructure monitoring processes: you will manage parts of the infrastructure reporting process both internally at the technical systems level and externally with users to support training and propose improvements. You will work with others to develop new reporting processes (for new awards), maintain existing annual and quarterly reporting, support the review of submitted reports by the team and the production of feedback, and drive process improvements through a continuous improvement cycle.

• Development of reporting outputs: support quantitative and qualitative data interrogation in projects across the infrastructure. Interrogating data to support strategic reviews, and, where feasible and appropriate, designing visual dashboards of progress using data collected and collated for reporting purposes. Also draw on award level reported data to feed into strategic scheme level evaluations and reviews, to produce impact case studies, and to feed into organisational level learning and reporting. This work will help articulate the contribution of the NIHR infrastructure to the wider health and social care system as well as feeding into broader NIHR initiatives such as the NIHR Impact Programme.

• Scheme reviews: support the delivery of scheme mid-term reviews and evaluations, working closely with the infrastructure team’s Senior Research Managers responsible for specific schemes and the central Monitoring, Evaluation and Learning team to design and plan an appropriate review process for individual schemes.

• Stakeholder engagement: through appropriate stakeholder engagement, developing a sound understanding of data needs, minimising additional requirements of key stakeholders and understanding the types of reporting outputs/feedback that would provide the greatest utility for accountability and learning purposes. Proactively share key learnings across the infrastructure team and with wider stakeholder groups as appropriate.

• Flexible support to the team:  flexible approach to work tasks with ability to ‘muck in’ and provide support on additional tasks across the team during busy times.

Line Management:

• The post holder will be responsible for the line management of one Research Manager and will matrix manage other team members, where appropriate.

Qualifications

Experience and Technical Skills

Required Criteria: 

• A PhD degree in biomedical or health sciences research (or significant equivalent sector experience)
• Experience of implementation or management of monitoring, evaluation and learning approaches including impact assessment and reporting, ideally within health and care research
• Data collection, collation and analysis skills using both qualitative and quantitative methodologies
• Current knowledge of the UK’s health and care research and policy landscape
• Strategic thinker able to interpret complex information while having a clear view of the “big picture”
• Solutions orientated with evidence of delivering projects, requiring evidence synthesis, report writing and developing implementable recommendations

Desirable Criteria:

• Specialist training/knowledge in monitoring, evaluation and learning approaches and methods
• Experience of authoring high quality impact reports and case study reports for a variety of technical and general audiences
• Experience of developing electronic dashboards using visualisation tools such as Qlik Sense, Looker Studio or equivalents
• Line management and staff development experience

Key Competencies

• Committed team player with an ability to build effective working relationships

Additional Information

Why work for us
Join our team and you’ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK’s largest funders of health and care research.

Salary & Benefits

• £48,600 - £51,300 per annum 
• Bonus - subject to company performance
• 25 days annual leave, plus public holidays (UK)
• Enhanced contributory pension scheme
• Life Insurance
• Benenden Healthcare
• Season Ticket Loan

This is a permanent, full time position.

NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements. 

Application Process
If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with NIHR. 

NB:Closing date for applications is 5pm 16th July, interviews to be scheduled from the 28th July to the 8th August.

Our Commitment to Equality and Diversity
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. 

Anna Freud is seeking a Wellbeing Practitioner to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. 

Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles. 

What we offer
You will join a big thriving team who are passionate about making a meaningful impact in the field of clinical services. This is an exciting opportunity to work in a newly commissioned service and deliver interventions for young people and their families.

The services offer brief evidence-based individual and group interventions to address moderate wellbeing needs largely using CBT-based treatment, trauma informed and Mentalization approaches. Work is also conducted jointly with existing professionals where young people present with more complex needs to strengthen the skills and competencies in the multi-agency network. The work takes place on an outreach basis in schools, family homes and other community venues as well as being conducted virtually. 

The Wellbeing Practitioner role will be suited to those individuals with skills and experience of working directly in schools/community and who are passionate about delivering high quality evidence-based intervention on a time-limited basis. 

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do 
As a Wellbeing Practitioner you will work in partnership with schools, children and families to assess and respond to the psychological needs of children experiencing social, emotional, mental health or behavioural difficulties through undertaking assessments and providing interventions. The post-holders will also: contribute to workshops, support to school staff in the identification of mental health needs of children and accessing appropriate resources; and actively contribute to outcome monitoring and service improvement. You will build relationships with peer/senior members of staff, service users, partners, other services, schools, commissioners, as well as other external agencies with families being the main point of contact. You will also deliver consultation, training, and workshop to non-mental health staff, such as teachers and social workers with other clinicians in the service.

What you’ll bring 
You will have a qualification in psychology or other discipline related to mental health to deliver evidence-based interventions for children and young people.

Essential skills and experience:

• Experience of working therapeutically, implementing interventions and using routine outcome measures in therapy with children and you people in community or school settings including Looked After Children and young people;
• Experience of working cross-culturally as well as thinking about cultural issues in relation to clinical practice;
• Experience of maintaining appropriate records and have good awareness of confidentiality and current childcare and safeguarding legislation, policy and practice;
• Ability to form good working relationships in a multi-disciplinary setting and work independently where necessary;
• Ability to communicate clearly and effectively about complex issues both verbally and in writing with different stakeholders;
• Ability to manage own workload and prioritise conflicting deadlines;
• Commitment to engage with and use clinical supervision and line management supervision.

This is an exceptional opportunity for a motivated individual to join a dynamic and high-performing team, and to contribute to impactful research that makes a real difference in the lives of children, young people, and families.

Key details
Hours: Full-time, Monday – Friday (35 hours per week)
Salary: £31,200 per annum FTE, plus 6% contributory pension scheme
Location: Hybrid working (a mixture of onsite and home/remote working). Successful candidate will be working onsite for at least 70% of their working hours at Harrow Community sites (e.g. Cedars Children’s Centre, 127 Whittlesea Road, Harrow HA3 6ND) and occasionally at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract type: Permanent 

Next steps
Closing date for applications: midday (12pm), Tuesday 15 July 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 18 July 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely commencing the week of 21 July 2025.
How to apply: visit our website to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?
Please get in touch with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.