Training manager jobs in london, greater london
Job overview
In this dynamic role, you'll provide strategic and operational leadership to grow our income streams to £2 million annually and beyond, while maintaining low costs and embedding innovation through AI-driven insights, digital fundraising, and creative projects.
Oversee governance, financial management, grants, lotteries, major donor stewardship, marketing, and a high-performing team, ensuring compliance with regulatory bodies and delivering measurable social value. If you're a visionary leader with a passion for NHS charities, proven fundraising expertise, and the agility to handle hands-on operations—from event planning to risk management—apply now to drive meaningful change and represent us on national stages.
Flexible working with office presence required frequent travel between sites essential.
We kindly request that applicants submit a one-page cover letter along with a curriculum vitae (CV) not exceeding two pages in length when applying.
Main duties of the job
The Charity Director is responsible for driving the purpose and impact of Frimley Health Charity (FHC), ensuring the charity delivers meaningful benefits to patients, staff, and the wider community. The role combines strategic leadership with active operational involvement, across income growth and translating the charity’s vision into practical initiatives and improvements. The postholder will develop and implement a plan to deliver on the newly agreed FHC strategy to grow income streams, maximise impact, and maintain low operating costs, while also engaging directly in day-to-day operations to ensure the charity runs smoothly and efficiently.
In addition to strategic planning, the Charity Director undertakes hands-on tasks such as financial management, data analysis, market research, process improvement, and reporting to the Charitable Funds Committee and Trust Board. The role involves leading a small, high-performing team, supporting staff in their day-to-day work, and maintaining a culture of collaboration and accountability. The postholder also engages directly with patients, staff, donors, and community partners, and oversees marketing, communications, creative projects, and wellbeing initiatives, ensuring that all activities align to the charity’s purpose. The charity aims to generate an income of £2 million per annum and there is an expectation of the postholder to grow the charity over the coming years.
The work of Frimley Health Charity helps to improve lives across all our hospitals for patients, staff, and visitors.


The client requests no contact from agencies or media sales.
We are seeking an inspiring and strategic leader to drive the growth of our philanthropy programme as we deliver our most ambitious strategy yet including a new £200m Global Cancer Appeal for a major development in Chelsea. You’ll lead and motivate a high-performing team, while also managing a personal portfolio and securing large value gifts. This is a unique opportunity to make a real difference for people affected by cancer, working alongside passionate colleagues and dedicated supporters.
What you’ll be doing
- Lead the Philanthropy strategy and drive growth across all high‑value income streams
- Identify, cultivate and solicit major supporters to secure high value donations aligned to agreed targets, including the £200m Global Cancer Appeal.
- Recruit and work with Appeal Board members, senior volunteers and trustees to progress prospects and secure transformational gifts.
- Build strong relationships with internal and external stakeholders, including senior clinical leaders, to shape compelling fundraising priorities and packages.
- Work with the Head of Philanthropy & Special Events and the Head of Trusts, Stewardship and Philanthropy Communications to lead, motivate and inspire our high-performing teams
- Contribute to charity‑wide leadership, governance and risk management; deputise for the Associate Director as appropriate.
About you
You bring a well‑established, highly successful career in high‑value philanthropy, with:
- A proven record of securing seven‑figure and above gifts, and developed expertise in high‑value acquisition and relationship management.
- Experience in identifying, recruiting and managing senior volunteers, and working credibly with donors, board members, VIPs and ambassadors.
- Strategic leadership of senior fundraisers and teams, driving performance, culture and process change.
- Significant budget accountability (c.£1m+), high numeracy and the ability to interpret financial reports and KPIs.
- Excellent written and interpersonal communication skills; confident handling complex, sensitive and confidential information.
- Commitment to equity, diversity and inclusion, embedding inclusive practice across fundraising.
What we offer:
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from people from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Whitley Fund for Nature
The Whitley Fund for Nature (WFN) is a UK charity supporting outstanding grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors including Sir David Attenborough.
The Opportunity
In this role, you’ll have the opportunity to use and develop your communications skills to help amplify the work of WFN and conservation leaders. You’ll play an important role in supporting our digital channels, campaigns, and content creation - from social media and newsletters to website updates and event communications. You should have excellent writing skills, strong attention to detail and an interest in nature and wildlife conservation issues. If you are looking to build a career in communications, want to help support those protecting our planet, and are seeking experience working for a small, ambitious charity, then we want to hear from you!
“Saving our planet is now a communications challenge. We know what to do, we just need the will” - Sir David Attenborough.
COMMUNICATIONS ASSISTANT - PERSONAL SPECIFICATION
Essential:
- Excellent writing skills
- An eye for design to create engaging assets for diverse audiences and platforms, including our website, newsletters, social media and events
- Confident communicator with a friendly, professional manner
- Organised, with high levels of accuracy and attention to detail
- Proficient in Microsoft Office - Outlook, Excel, PowerPoint, and Word
- Able to manage and prioritise a varied workload within deadline
- Reliable, proactive, and willing to take initiative
- Comfortable working as part of a small, busy team
- Interest in wildlife conservation.
Desirable
- Experience drafting and scheduling social media posts, and producing campaign assets
- Familiarity with programmes such as Canva and Hootsuite to aid with content creation and scheduling
- Experience with basic video editing
- Competency using a Salesforce database, WordPress, or Mailchimp.
Additional details and benefits:
- Attractive holiday package totaling 30 days p.a. plus bank holidays
- Training and professional development opportunities provided
- Hybrid working opportunities
- The charity operates a Pension Scheme and a Life Assurance Scheme
- Access to 24hr Employee Assistance Programme.
This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.
Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.
Diversity and Inclusion
At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We therefore encourage applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.
COMMUNICATIONS ASSISTANT - JOB DESCRIPTION
REPORTING TO HEAD OF COMMUNICATIONS
DIGITAL COMMUNICATIONS
WFN’s communications amplify the work of Whitley Award winners, raise the profile of the charity, bolster fundraising efforts, and contribute to global conservation conversations, positioning WFN as a leader within the sector.
- Monitor, and create and schedule content for WFN’s Twitter, Instagram, Facebook, YouTube, and LinkedIn accounts, helping to grow engagement and channel performance, driving traffic to WFN’s website, and sharing charity, winner, and sector news – in line with WFN’s communications strategy and with oversight from the Head of Communications (HoC)
- Lead management of WFN’s photo library and footage archive (Google photos): naming, categorising, and uploading winner and event photos
- Support delivery of social media campaigns during the lead up to events to drive engagement and/or donations, and supporting with posting content throughout the event period
- Help produce video content
- Support production and distribution of our regular e-letter (through MailChimp)
- Work with the HoC on WFN’s website to regularly review and update content
- Draft copy for website news stories and any additional copywriting as needed throughout the year
- Assist the HoC with monthly reporting on the website, social media platforms, newsletter and media coverage
- Support digital event communications including creation of e-letters, e-invitations, website pages, email signatures and visual assets.
PR
WFN shares impactful stories that resonate with supporters and demonstrate we can make a difference. Throughout the year, we actively work to secure PR coverage for Whitley Award winners. Increased visibility helps winners to attract further funding, gain new connections, and increase political clout – all tools which strengthen conservation work.
- Produce reactive social media to share PR coverage secured by the HoM
- Create and distribute toolkits for press and partners to bolster media campaigns
- Collate charity and winner press coverage, including website news pages, throughout the year
- Support the Head of Media (HoM) and HoC in responding to press enquiries and supplying materials.
EVENTS
Whitley Awards Ceremony
The Whitley Awards are the result of an international search to find, fund, train and put a spotlight on outstanding grassroots leaders and their conservation projects. Finalists are invited to London for a week of training and events, culminating with the Whitley Awards Ceremony, where winners receive their Awards from WFN Patron, HRH The Princess Royal in front of 400 guests and many more tuning in via our livestream.
The Communications Assistant will assist the team in planning and delivery of events during the Whitley Awards Ceremony week, including the Friends Reception, Ceremony and NGO Reception, particularly in the following areas:
Communications
- Assist with supplier liaison across event filming, livestream, and photography
- Help create event visuals and on-screen graphics
- Support with creation of the Ceremony invitations and booklet
- Support with sourcing additional material for the Whitley Award films as needed
- Support the HoC with creation and uploading of content to the website and across social media platforms, including press releases, photographs, news stories, winner pages, and films.
Other WFN Events
Throughout the year WFN holds other fundraising and engagement events ranging from intimate dinners with supporters, winner talks, events as part of our Next Gen programme and major initiatives such as Biodiversity Summits which will require the CA’s assistance.
- Assist with the production of pre-event communications and marketing materials, including invitations, e-letters, social media content, and advertisements
- Assist with setting up and managing platforms such as Eventbrite as needed
- Assist with production of event materials (signage, banners, programmes, displays, slides)
- Assist with communications-related supplier liaison eg. Photography, filming, livestreaming etc.
GENERAL DUTIES
- Review and respond to general email enquiries when needed (info@ inbox)
- Represent WFN professionally at all times
- Adhere to WFN’s financial and operational procedures
- Undertake any other duties as reasonably requested from time to time. This job description is not exhaustive and may evolve.
Whitley Fund for Nature is a fundraising and grant-giving nature conservation charity supporting grassroots practitioners across the Global South.
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
- Develop and maintain frameworks to measure the outcomes of all services and programmes.
- Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
- Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
- Design simple, automated reporting processes to reduce manual admin and improve data use.
Research & Insight
- Lead internal research projects using beneficiary data, surveys, and feedback loops.
- Scope and manage external research partnerships with academic institutions or sector bodies.
- Design and deliver surveys to beneficiaries and the wider bereaved military community
- Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
- Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
- Ensure that lived experience remains at the heart of the charity’s focus on understanding of the need.
Communication of Impact
- Create clear, accessible insight reports and data summaries for internal and external use
- Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
- Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
- Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
- Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
- Contribute to team training on evaluation, feedback collection, and outcomes thinking.
- Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
- Track key developments in bereavement, Armed Forces, and youth policy
- Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
- Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
- Reviewing research and data produced by the charity and related external research previously published.
- Understand the data structure and reporting capabilities of Salesforce.
- Understand existing commitments (e.g. funder report, impact reports etc).
- Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
- Audit current data quality and gaps across the F-Team Programmes.
- Support the publishing of the 2025 Impact Report (NB this might have be published but let’s put it in for now).
- Scoped and invited members to join our first adult lived experience advisory group.
- Analysed and shared results of 2026 Community-wide survey.
- Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
- Identified 1-2 relevant conferences or forums for Scotty’s to present at.
The 90-day goals for this role are:
- Held at least 1 adult lived experience advisory group session.
- Created and shared the first quarterly Impact Review for internal use.
- Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
- Proposed an outline for the Annual Family Feedback Survey in September.
About You
Must-Have
Proven experience in research and/or impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Job Title: Community Project Officer
Team: Ramblers England
Location: Hybrid (London Office)
*This role sits within a pay grade with a pay range of £22,155.20 to £34,913 (FTE £27,694 to £43,642). The salary on appointment will be set at the lower end of the pay range, to a maximum of £24,370 (FTE £30,463) depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
*The project will run for three years. The initial fixed-term contract will be for 12 months, with a potential extension for a further two years subject to funding.
Context and purpose of role
By 2034 Ramblers ambition is that everyone in England and Wales will be able to join a Wellbeing Walk close to where they live – for communities to come together and experience the health and wellbeing benefits of walking. This work is part of the strategic plan and business objectives of Ramblers GB.
The role will deliver the Walking Together Project across communities in north London, Slough and Reading. The role will engage directly with the most disadvantaged communities, where loneliness, social isolation and inactivity could be prevalent, through a ‘Getting Started’ Wellbeing Walks programme. This is a community delivery role to work with local communities to establish walks and find potential walk leaders within the community to sustain walking.
Key responsibilities
- Deliver the Ramblers Getting Started element of the Walking Together Project
- Maintain positive working relationships with local and regional partners to deliver the project
- Maintain positive working relationships with local members/volunteers
- Attend Community/Borough or Town Council, steering group and other partner meetings and events and use to deliver the project
- Ensure relevant policies and procedures, compliant with current legislation and in line with Ramblers’ approach, are supported
- Set up a total of four community walking programmes in the identified areas each year
- Deliver and coordinate training opportunities for the communities who sign up to the project
- Support the Community Development Officers in identifying further opportunities in the area
- Manage and record project expenditure
- Provide regular progress reports
- Undertake such other duties as may be reasonably required of the post
- Engage and proactively develop excellent working relationships across the organisation
The person
Qualifications
Lowland Leader or working towards (Desirable)
Knowledge and Experience
- Experience working with a wide variety of groups and communities
- Excellent verbal and written communication skills with demonstrable attention to detail and the needs of different audiences
- Experience of successfully managing projects or programmes delivering against agreed objectives
- A proven track record in recruiting and working with volunteers
- Experience of designing and delivering training and support resources
- Excellent IT skills, including social media and web skills, and an ability to support others to use software and programmes
- Interest in/knowledge of walking/physical activity/public health
Ability to appropriately collect data for monitoring and evaluation purposes and collation of associated reports
Skills
- Ability to work with a range of internal and external stakeholders, including volunteers, managing requirements and expectations
- Ability to develop and lead a project with the related co-ordination, planning and organisational skills
- Excellent interpersonal skills with an ability to build strong relationships with a variety of stakeholders
- Skills to enable the leading of safe and inspiring group walks
- Facilitation and training skills – in-person and online
- Ability to diagnose problems, provide solutions and make logical, timely decisions
- Ability to work independently and collaboratively as part of a team to achieve common goals
Personal Attributes
- Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors
- Flexible and resilient with the ability to balance competing demands
- Willing to travel and spend some evenings and weekends working
- Willing to undertake training and professional development to ensure skills and knowledge are up to date
The Ramblers promote diversity and welcome applications from all sections of the community
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Make a real difference in people's lives - and let us make a real difference to your life and career.City of Chelmsford Mencap is an independent charity that supports people affected by learning disability across mid-Essex. It provides lifelong learning, social opportunities, work experience, advocacy and information.
Summary of the Role
The Support Lead plays a key hands-on role in delivering high-quality, person-centred support within the Outreach Academy, CCM’s lifelong learning service. They help coordinate daily activities, promote independence and wellbeing, and ensure service users experience meaningful learning in a safe, inclusive, and empowering environment.
The Support Lead works closely with the Senior Support Leads to implement care plans, support learning sessions, uphold safeguarding responsibilities, and model best practice based on key social care values. They guide and assist specialist support workers, tutors, volunteers, and work placement students during sessions, helping to create a positive and enriched learning experience for all participants.
Key Social Care Values and Approaches Required
The Support Lead must demonstrate understanding and use of:
- Person-centred thinking, planning and co-production
- Strengths-based and outcomes-focused practice
- Active Support approaches
- Positive Behaviour Support (PBS)
- Making Safeguarding Personal
- Supported decision-making and the relevant legislation
- Trauma-informed approaches
- Accessible communication methods (e.g., visual supports, Makaton, easy-read)
- Dignity in Care and principles of respect, choice, independence and inclusion
Key Responsibilities
- Supporting Daily Operations
- Direct Support and Person-Centred Practice
- Guiding and Supporting Staff, Students & Volunteers
- Communication and Partnership Working
- Safeguarding, Safety and Risk Management
- Record-Keeping and Administration
- Quality, Reflection and Development
Initial interviews will be held in the week commencing 12th January
Please complete and email the application form contained in the supporting documents
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
How would you like to work with nursery age children and help inspire the next group of Coin Street champions?
Do you have a level 2 or 3 qualification in working with children?
How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?
If the answer is YES then we would like to hear from you
Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team.
We are looking for people who have:
- a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
- appreciate the importance of parent partnership
- knowledge of how to support children’s learning and development
- a can-do and enthusiastic attitude
- an understanding of how to safeguard and protect children
What can we offer you?
- Competitive salary (based on your qualification and experience)
- Flexible working days for better work-life balance
- Access to high quality training
- Coaching and mentoring support
- Generous pension at 8% - 5% from the employer if you contribute 3%
- 20% discount of childcare fees
- 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
- Personal development grant of up to £1,000 per year
There's more…
- Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
- Refer a friend bonus of £500 for existing employees
- Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
- Season ticket loan and cycle to work scheme (on completion of probation)
- Staff social events (summer BBQ and Christmas party)
- Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
- Local retail (star card) and online discounts
Contract
Permanent, 35 hours per week (shift rotas). We are open to part-time options.
Salary
£29,172 per annum at Level 3 qualified
£28,110.18 per annum at Level 2 qualified
Successful candidates will be required to undertake an Enhanced DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Volunteer Engagement Officer
DEPARTMENT: Foundation
LOCATION: Stamford Bridge
CONTRACT: Permanent
Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.
Job Function: To support the development and management of a high-impact volunteering programme at the Foundation
Closing date: 12th December
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
You’ll be: (Responsibilities):
- Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
- Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
- Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
- Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
- Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
- Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
- Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
- Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
- Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
- Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated.
- Providing additional support to the Fundraising team as and when required.
- Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
- Positive feedback from volunteers, partners and staff, with evidence of impact shared.
- Managing multiple work streams and requests, demonstrating good judgement to prioritise these.
You’ll have: (Experience)
Experience:
- Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
- A strong track record in successful project management and programme delivery.
- Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
- Experience in effective administration and management of competing priorities.
- Strong organisational and administration skills, with excellent attention to detail.
- Excellent communication skills, able to engage and inspire a wide range of audiences.
- Ability to work independently and take initiative, which contributing as part of a team.
- Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
- Professional, discrete and able to handle confidential information appropriately.
- Strong attention to detail with a high level of written and IT literacy (MS Office).
In return: (Benefits)
- 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
- Pension Contribution (5%)
- Life Assurance (4 x base salary)
- Private healthcare through Vitality
- C2W (Cycle to Work scheme)
- Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
- Free staff lunches at Stamford Bridge (Mon-Fri)
- Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
- Employee Assistance Program, Mental Health first aiders and a strong well-being community
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nightingale Hammerson is a leading specialist in the care of older people, supporting over 250 Residents from the Jewish community. We have two care homes- Nightingale House in Clapham and Hammerson House, Wohl Campus in East Finchley. We provide residential, nursing, dementia, respite, and palliative care.
We understand the importance of personalised care that centralises the needs of the Resident, with an on-site therapy team, which includes a dietitian, and a wealth of activities for Residents to enjoy.
We are incredibly proud that Nightingale House is rated “Outstanding” and Hammerson House, Wohl Campus as “Good” in its first year of opening, by the Care Quality Commission (CQC)
As a Relationship Centred Care Coordinator, you will foster positive relationships, enhancing staff and Residents' wellbeing, and promote a respectful workplace culture.
What will your typical day involve?
In this role, you will lead workshops on key topics like Namaste Care, Dementia Care, communication, and team building to enhance staff skills and the care experience. You will advocate for staff wellbeing through reflective practice sessions, Schwartz Rounds, and other initiatives, fostering resilience and peer support. Collaborating with the psychology team, you will help build a culture of respect, communication, and inclusivity. Additionally, you will listen to relatives' feedback and support the relative peer support group every other month.
You will guide RCC Champions alongside Registered Managers, encouraging effective communication and engagement, and work to embed the Relationship-Centred Care strategy throughout the organisation. As a role model, you will demonstrate excellent communication with residents, promoting respectful, meaningful interactions
Who are we looking for?
The ideal candidate will have an NVQ Level 3 or QCF Level 3 in Health & Social Care or equivalent, along with a strong understanding of dementia care, communication strategies, and relationship-centred care principles. A passion for person-centred care is essential, as is experience in healthcare, social care, or a related field with a focus on dementia care or RCC principles.
The candidate will also have leadership or coordination experience, particularly in facilitating team building, care-related workshops, and staff development. Proficiency in Microsoft Word and Excel is required.
While understanding Jewish culture and familiarity with reflective practice and Schwartz Rounds are desirable, they are not essential.
What is in it for you?
- Car parking on site (Nightingale House)
- Transport from East Finchley Tube Station (Hammerson House)
- Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days including bank holiday annual leave, increasing over time
- Subsidised staff restaurant (Nightingale and Hammerson House)
- Refer a friend bonus scheme (T&C applied)
- Cycle to work scheme
- Perkbox
Hours
The role is part-time (3 days per week) and a job share with an established Relationship Care Coordinator.
22.5 hours per week
Salary
£17.77 per hour
Apply Now
If you meet the above requirements, we would love to hear from you!
It is very important to us that, as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Our Values
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures which will be completed upon successful application. All applications will be dealt with on an individual basis in accordance with our policy and organizational requirements.
Diversity
We champion diversity and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Communications & Marketing Manager
Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role.
Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.
Job purpose
The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.
Principal responsibilities and duties
- Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
- Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
- Manage the promotion of fundraising campaigns and events
- Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
- Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
- Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
- Use analytics tools to report back on performance and identify learnings and opportunities
- Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
- Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
- Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
- Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
- Undertake other duties that may be required as part of the role
Person Specification
- Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
- A responsive, confident self-starter who is enthusiastic and highly motivated
- Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
- Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
- Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
- Ability to think creatively, offering new ideas, concepts and solutions
- Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
- Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
- Experience of using analytics and other tools to report on performance of campaigns
- Experience of media relations and evaluating media coverage and PR
- Experience of using social media as a professional communications tool
- Experience of producing and editing photo and video content
- Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
- Organised and able to keep good records for data protection, confidentiality and financial purposes
- Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies
Other
- Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Hybrid working arrangements
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee assistance programme
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a good all-rounder in fundraising, including a background in Foundations and Trusts? Can you inspire and motivate donors and fundraisers?
If so, then join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial spondyloarthritis.
We are a small team, looking for a second Fundraising Officer to work alongside our existing Fundraising Officer to deliver activity across all our income streams, supported by a Fundraising Board. We’re aiming to grow income from individual giving, Trusts and Foundations, community and individual fundraising, trading and further build our community of legacy pledgers. 2026 is our 50th Anniversary, a wonderful opportunity to celebrate our achievements and grow our income.
Our dedicated team at NASS is passionate about transforming lives for people with axial SpA. We truly value our people, who do meaningful work that directly impacts the lives of people living with axial SpA. You'll be supported to succeed and genuinely appreciated for your contributions. We pride ourselves on our collegiate spirit and willingness to support each other in all aspects of our work. We operate a hybrid model of working, with some staff working remotely for most of the time, so applicants need to be comfortable with working in this way.
The Benefits
· Salary up to £30,000 - £32,000 p.a.
· Employer pension contribution of 10%
· 25 days annual leave plus 3 days leave between Christmas and New Year, plus Bank Holidays
· Time off in Lieu scheme
· Death in Service benefit to loved ones
If this sounds like you, then please get in touch. We would love to hear from you.
To apply, please submit:
- Your CV
- A two-page cover letter explaining your interest in the role – the letter must describe how your skills and experience meet the person specification.
Application Deadline: 10 am on 6th January 2026.
Interviews: 15th January at our office in Hammersmith.
For further information, and to submit your application, contact Dale Webb
Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.
Transforming axial SpA futures, creating a social movement for change and an empowered community.
The client requests no contact from agencies or media sales.
Do you enjoy crafting stories that bridge divides and create powerful connections? Are you an organised, proactive operator who thrives in a dynamic team? Do you want to help shape a growing community of social leaders tackling poverty in the United Kingdom?
UK Acumen Academy is looking for a Communications & Operations Officer to support our programmes and spread the word about our UK Fellows. We are seeking a self-starter with experience designing and delivering impactful communications who’s eager to learn, collaborate, and grow.
About UK Acumen Academy
UK Acumen Academy is a charity (Charity number 1185457) that develops and delivers transformative leadership programmes, including the Acumen Fellowship, to equip social entrepreneurs across the United Kingdom with the tools and community needed to strengthen their leadership, scale their impact, and create lasting change.
As the regional partner of Acumen Academy, the world’s school for social change, we are building a locally-rooted and globally-connected network of extraordinary leaders and organisations dedicated to solving problems of poverty and building a world based on dignity.
Through our flagship UK Fellows Programme, we have provided catalytic support to 85 Founders, CEOs, and senior leaders, whose innovations have positively impacted over 3 million lives across the United Kingdom.
Role Summary
As Communications & Operations Officer, you will strengthen how Acumen Academy UK communicates and delivers its mission - supporting bold social leaders and amplifying their stories of change.
Your focus will be on communications: creating and sharing campaigns that tell the story of our Fellows, programmes, and partnerships. Alongside this, you will play a key operations support role, ensuring the smooth running of our programmes, events, and participant communications.
Working closely with the UK Director, Senior Programme Manager, and Acumen Academy’s global marketing team, you’ll help shape how we reach new audiences, engage our growing community, and turn insights into action - while developing your own professional skills and networks.
This role is a full-time role and has a salary of £25,000 to £28,000 per year (depending on experience).
Key Responsibilities
Communications
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Design and deliver digital campaigns, newsletters, and social media that amplify the work and impact of UK Fellows
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Write and edit engaging content for blogs, reports, and events that tell the story of our community and partners
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Collaborate with Acumen Academy’s global marketing team to align messaging, share content, and contribute to global storytelling initiatives
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Track and evaluate engagement data to inform strategy and improve communications performance
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Create visual assets (using Canva or Adobe Creative Cloud) that are on-brand, accessible, and inspiring
Operations
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Coordinate event logistics, participant communications, and cohort updates to support smooth programme delivery
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Manage systems such as Airtable, GDrive, and Microsoft Excel for data tracking and reporting
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Support data collection and impact reporting for projects and funders
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Contribute to improving internal processes that strengthen the participant and partner experience
Qualifications and skills
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Experience creating and managing digital communications (email, social media, web, or campaigns)
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Have an eye for detail
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Can use data to learn and refine
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Comfortable with ambiguity and can take initiative
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Can build strong, authentic relationships and enjoy working collaboratively
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Care deeply about social change and are aligned with Acumen’s values: humility & audacity, integrity & respect, listening & leadership, generosity & accountability
Nice to have:
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Experience crafting stories that connect diverse audiences to purpose
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Familiarity with Canva, Adobe Creative Cloud, Hubspot, or similar tools
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Experience working in purpose-driven or community-focused organisations
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An understanding of the UK social-impact ecosystem
About Time to Shine: This role is part of the Time to Shine leadership programme established by The Rank Foundation. If successful, you will join a cohort of emerging leaders across the Rank network. Over 12 months, you will take part in structured training and peer learning designed to strengthen your leadership, communication, and organisational skills while contributing to your host organisation’s impact.
We encourage applications from people with a wide range of backgrounds and experiences. You do not need to meet every criterion to be considered. As this role is part of the Rank Foundation’s Time to Shine programme, we particularly welcome applications from people who may be underemployed or unemployed, while still warmly encouraging anyone who feels they could thrive in the role to apply.
Employee benefits at UK Acumen Academy
We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working. We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:
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Flexible working (with 2 days in the office)
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33 fully flexible holiday days (including the 8 UK bank holidays)
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£600 annual budget for learning and development
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Access to all Acumen Academy’s online courses free of charge
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Monthly in-person team days
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Monthly working-from-home allowance
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Enhanced maternity and paternity leave
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3% employer pension contribution
How to apply:
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Stage 1: Complete your online application (tell us what you can do)
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Stage 2: Invited to an video interview with the UK Senior Programme Manager
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Stage 3: Invited to complete a short case-study exercise (show us what you can do)
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Stage 4: Invited to a video/in-person interview with the UK Acumen Academy team
Diversity: UK Acumen Academy knows that we are strongest when our team has a variety of experience, expertise, and insights to draw from. For us, diversity isn’t merely a strategy: it’s an essential part of our organisational success. We are committed to ensuring that UK Acumen Academy is representative of our society at large, and is an inclusive environment for all, regardless of race, sex, gender identity, sexual orientation, faith, and socioeconomic background.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Junior Costs Clerk
Company: Deighton Pierce Glynn
Location: London, UK
Employment Type: Permanent, Full-Time
Salary: £27,750.00
About Us: At Deighton Pierce Glynn we are committed to empowering our clients to challenge abuses, failures, and other unlawful conduct by the government and those in positions of power. We believe that diversity enhances our ability to provide the best service, attract top talent, and drive innovation through varied perspectives. We recruit based on merit, regardless of age, disability, gender, gender identity, race, ethnicity, marital status, religion, sex, or sexual orientation.
The Role: We are looking for a problem-solving Junior Costs Clerk with a can-do attitude to work with our Billing Team to support our dynamic team of lawyers at our busy London office. You will be responsible for assisting in preparing and submitting legal aid bills, alongside reviewing case files, time records, and disbursements to ensure accurate cost submissions. You will be trained on all aspects of the job depending on experience. This is a varied role that requires excellent organizational skills and the ability to support our team efficiently.
Person Specification
Essential:
- Interest in Our Ethos: A strong interest in our mission to empower clients and challenge unlawful conduct by the Government and those with power.
- Problem-Solving Skills: A love for solving problems and overcoming challenges.
- Prioritization & Attention to Detail: Ability to prioritize tasks effectively and maintain attention to detail.
- Clear Communication: Excellent written communication skills, with the ability to write clearly in plain English. Confident, with negotiating skills and tact.
- Organizational & Time Management Skills: Outstanding organizational and time management abilities.
- IT Skills: Proficiency in typing, computer literacy, and the ability to learn our systems, including Office365. In particular an interest in developing proficiency in Microsoft Excel.
- Numerical Aptitude: An aptitude for numbers and process.
Advantageous but not essential
- Legal Aid: Knowledge and understanding of Legal Aid, Legal Help and other systems of public legal funding.
- Negotiation Skills: Demonstrable experience of putting forth convincing arguments for appeal purposes.
- Case Management: Such as SOS, Leap or demonstrable confidence with navigating comparable systems.
How to apply
To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role, and complete our Equal Opportunities Form. Please quote job reference 2025/14/LONJCC in the subject line of your email
Important Dates:
- Closing Date: Continuous recruitment
- Interviews: Suitable candidates will be invited to a skills test and interview
Join us and be part of a team that makes a difference. We look forward to receiving your application!
In addition to providing your CV and cover letter, please complete our equal opportunities form:
https://forms.gle/T1KnA9GvZVkxGrm8A
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.



The client requests no contact from agencies or media sales.
TPP Recruitment is partnering with the workforce development body for the Further Education and Training sector to appoint an Associate Director of Sales. This is a pivotal position: you’ll set direction and lead from the front with senior customers.
Salary: £75,150-79,100 per annum, depending on experience
Employment type: Permanent
Hours: Full time, 35 hours per week
Working arrangements: Hybrid with national travel; typically, around three days per week with customers/prospects or in the office (London), with flexibility required
Start date: ASAP
About the Organisation
This organisation is the workforce development body for the Further Education and Training sector, working in partnership with others to deliver professional learning and development for teachers, trainers and leaders. Their mission is to improve education and training for learners aged 14 and over, supporting lifelong learning and social justice. The organisation is proud to foster a culture where everyone can thrive, guided by values and a commitment to sustainable practice.
About the Role
As Associate Director of Sales, you will lead regional and central teams that generate income through membership subscriptions and associated services, building long-term, solution-led partnerships with colleges, training providers, and adult education organisations. You’ll be outward-facing, developing senior relationships with Principals, Vice Principals and HR/People Directors, while coaching your team, improving sales operations, and enhancing the customer experience.
Key Responsibilities
- Lead the B2B sales strategy to grow partnership, leadership development and learning offers
- Personally manage senior, high-value relationships and open doors at executive level
- Model consultative, solution-led selling; tell compelling stories that bring value to life
- Align sales activity with marketing and product to deliver a seamless customer journey
- Strengthen customer success and regional engagement to ensure measurable impact and renewals
- Mature sales operations (pipeline, forecasting, performance reviews and dashboards)
- Embed effective use of customer relationship management systems and data insight
- Lead, coach and mentor a small, high-performing sales and customer success team
Skills / Experience Required
- Senior leadership experience in B2B sales, partnerships, or commercial development, ideally within the education, learning, or professional membership sector
- Deep understanding of the Further Education and skills landscape, including workforce challenges and sector priorities
- Demonstrable success in consultative, solution-based selling to senior leaders in colleges, training providers, or adult education organisations
- Experience designing and delivering people-focused solutions such as membership, CPD, or leadership development offers
- Proven ability to build and lead high-performing sales teams, with a collaborative and coaching approach
- Skilled in pipeline management, forecasting, and performance accountability, with strong CRM and data insight capabilities
- Excellent communication, negotiation, and presentation skills, able to engage credibly with education sector stakeholders
- Motivated by social purpose and sector impact; outward-facing and relationship-driven
Interview Process
- Screening and informal chats (pre-Christmas) coordinated by TPP Recruitment
- Final interviews mid-January 2026 (in-person) with senior leaders at the organisation
- Assessment task included in the invitation to interview
To Apply
- Supporting statement (no more than 2 pages)
- CV
N.B. Thoughtful use of AI tools is acceptable; we also want to understand your voice, strengths and judgement through your statement.
Deadline
- Applications will be reviewed on receipt
- Early applications (before Christmas) are encouraged to secure January interview slots.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Product Lead
We are looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0.
This role is home-based within England or Wales.
Position: 6484 IT Product Lead- Witness Box
Location: Remote
Hours: Full time 37.5 hours per week. Monday to Friday 9-5
Contract: Permanent
Salary: £42,521 per annum
Closing Date: 31st December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0.
You will be responsible for driving the advancement of the WitnessBox user specification, ensuring it is developed in collaboration with colleagues, the Ministry of Justice (MOJ), and other stakeholders. This includes managing the change control process, overseeing audits, monitoring system performance, and leading improvements.
Your responsibilities will include:
- Managing the WitnessBox change control process and ensuring compliance.
- Leading the development and continual improvement of WitnessBox policies and procedures.
- Overseeing testing strategies and user acceptance testing (UAT).
- Maintaining training resources and induction plans.
- Engaging stakeholders and converting requirements into business needs.
- Undertaking data analysis and reporting to inform system enhancements.
About You
You will have a proven track record in product leadership, with experience in managing digital products or services through various development phases. You will be confident in applying Agile methodologies, translating business needs into deliverables, and collaborating with stakeholders to deliver effective solutions.
You will need:
- Experience in product or programme leadership to achieve strategic objectives.
- Strong knowledge of Agile, Lean, or user-focused methodologies.
- Ability to manage product delivery across different phases of development.
- Excellent problem-solving and stakeholder engagement skills.
- Strong organisational and time management skills.
- Competent IT skills and familiarity with digital product management principles.
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Product Lead, IT Product Lead, Digital Product Lead, Product Officer, IT Product Officer, Digital Product Officer, Product Manager, IT Product Manager, Digital Product Manager. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.