Training manager jobs
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role, along with a new Operations Coordinator role, has been created to help us make faster progress towards achieving these transformational goals. We’re looking for someone who is highly resourceful, self-motivated and curious and who can model our values (accountable, kind, flexible, inclusive and collaborative) in the way they work.
Job description
Job Purpose
By providing high quality governance and administrative support you will play a critical role in ensuring the smooth operation of our organisation. By supporting our Trustees and SMT you will improve our internal accountability and reduce the administrative burden on our senior team; freeing them to focus on organisational development, on building external relationships and pursuing opportunities which align with our strategy.
Key Tasks
Overseeing our Governance & Administration:
- You will organise and service the Trustee Board and Board Committee meetings, including agendas, minute-taking, follow-ups on actions, ensuring compliance with governing documents and charity law.
- Be the key contact for trustees, including overseeing their recruitment, induction and training.
- Better connect our governance and management processes through improving alignment of our Trustee and management reporting cycles and coordinating meetings and the delivery of Exec reports.
- Act as company secretary and ensure the Company House and Charity Commission websites are kept up to date.
Supporting our Executive team:
- Manage the CEO's diary, coordinate and prepare for SMT meetings, and monthly whole team meetings, maintain action logs, and provide proactive support in work planning.
- Lead on liaison with, and reports to, Age UK national. This will include coordinating visits and the collection of data.
- Develop and oversee our internal knowledge sharing systems
- Ensure our intranet is up to date and our new SharePoint file structure is maintained.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to the CE
- Close working relationship is required with the other members of SMT, the Chair of trustees and other members of the board.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing high-level administrative support to a senior team or a senior leader.
- Experience of minute taking Experience maintaining internal systems such as SharePoint, document storage, or intranet platforms.
Desirable
- Voluntary sector experience.
- Working with a trustee board.
- Experience acting as Company Secretary or supporting governance compliance.
- Experience of recruiting at board level.
Knowledge & Understanding
Essential
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Knowledge of the structure and roles within a charity, including the role of trustees.
Desirable
- Of charity governance, and business planning processes and accountabilities.
- Knowledge of Company secretary role and responsibilities via training or experience
Skills/Attributes
Essential
- High level IT skills in Microsoft Office .Good understanding of the capabilities and potential of 365
- Organisational Skills: Ability to manage calendars, meetings and documents efficiently
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Advanced AI skills
Additional Requirements
- Ideally, we would like the post holder to attend our evening trustee meetings (four a quarter, two online and two in person). This time will be available to be taken back in lieu. However, for the right candidate we can be flexible about this requirement.
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.
We are looking for a dynamic and experienced Adults Peer Support Worker to join our busy Peer Support team. You will have your own lived experience of mental health issues and be able to use this experience as well as your professional skills and knowledge to support others.
RB Mind has run effective peer-led services for many years. The role will be supported by RB Mind Senior Peer Support Workers, and the Peer Support Coordinator in South West London St George’s Mental Health Trust (SWLStG). Successful candidates will receive comprehensive training and clinical supervision.
With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We offer holistic and personalised care and support to service users.
The role has its own caseload and provides a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed.
We are looking for someone who is passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicant will have the skills to provide person-centred support through one-to-one sessions and facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.
This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community.
Benefits of working for RB Mind:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full
year of service (up to a maximum of 30 days) [pro rata].
· Bonus 1 day of annual leave per year over the festive period
· Contributory Pension Scheme
· Employee Assistance Programme (EAP)
· Training and personal development opportunities
· Staff away days and socials
· Access to shared resources and training opportunities via Mind Federated Network
We are actively interviewing as applications come in.
Please ensure your covering letter addresses the experience, knowledge and skill requirements in the Person Specification.
The client requests no contact from agencies or media sales.
Exciting opportunity for a marketing specialist to promote a portfolio of prestigious postgraduate programmes.
Anna Freud is seeking a Student Recruitment and Marketing Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
You will lead on postgraduate recruitment and marketing for the Education and Training division, working with UCL and internal teams. Key duties include creating and delivering marketing plans, managing web and promotional content, organising recruitment events, running social media campaigns, promoting bursaries, tracking recruitment data, and supporting alumni engagement.
What you’ll bring
Essential skills and experience:
- Background in communications, marketing, and events;
- Skilled in creating high-quality marketing materials across print, digital, and audio-visual formats;
- Proficient with MS Office, Adobe tools, Google Analytics, social media, web editing, and online event platforms;
- Strong organisational skills to manage multiple projects with high accuracy;
- Excellent communication skills and commitment to equity, diversity, and inclusion.
Key details
Hours: Part-time: 14 hours per week. Between Monday and Friday, 09:00-17:00, which must include Wednesday. Flexible working is possible.
Salary: £33,000 FTE per annum, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Permanent – starting in September 2025.
Next steps
Closing date for applications: midday (12pm), Monday 1 September 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 5 September. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely in week commencing 8 September 2025.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
Job Purpose:
To lead and support the delivery of high-quality mental health and wellbeing services across Torfaen and Blaenau Gwent from the Pontypool and Brynmawr offices of Mind in Gwent.
To manage, support and develop a small team of staff and volunteers to provide high-quality mental health and wellbeing services in Torfaen and Blaenau Gwent.
To develop and maintain strong, collaborative and positive relationships with local community organisations and stakeholders to enhance community reach and opportunities for service growth, sustainability and funding.
To oversee the day-to-day operations and running of the Pontypool and Brynmawr offices and services of Mind in Gwent.
To secure funding, grants and income growth in partnership with Mind in Gwent’s Income Generation and Business Development Team to improve and grow mental health and wellbeing services in Torfaen and Blaenau Gwent.
Principal Responsibilities:
1. Lead and coordinate mental health and wellbeing projects and services, ensuring they meet service user needs and align with organisational objectives.
2. Provide line management, supervision, and support to project staff and volunteers
3. Monitor and evaluate service outcomes, producing reports and updates for internal and external stakeholders such as the leadership team and funders, maintaining accurate records and contribute to monitoring and evaluation frameworks.
4. Oversee the day-to-day management of Mind in Gwent’s Pontypool and Brynmawr premises, ensuring safety, accessibility, and regulatory compliance (e.g., health & safety, fire regulations) liaising with contractors, landlords, and suppliers for building maintenance and improvements.
5. Research, identify, and apply for funding opportunities including grants, tenders, and local authority commissioning, supporting budget planning and financial monitoring of funded activities.
6. Actively build and maintain relationships with funders, local community groups, statutory bodies, and other voluntary sector organisations working in collaboration to coproduce and to develop joint mental and wellbeing services, referral pathways and funding bids.
7. Represent the organisation at community events, forums, and strategic networks.
8. Ensure services are delivered in line with organisational policies, safeguarding standards, and relevant legislation.
EXPECTATIONS
1. To work in line with, and to support the delivery of, the vision, mission, values and goals of Mind in Gwent and to be a champion for Mind in Gwent at all times.
2. Adhere to and work within all the policies of Mind in Gwent such as child protection policy, protection of vulnerable adults, confidentiality and data protection policies, and the policies contained within the employee handbook.
3. To actively participate, engage with, and respond to, the Mind in Gwent supervision, external supervision and appraisal processes.
4. To attend and positively contribute to Mind in Gwent and Wellbeing and Counselling Team meetings and other meetings as required.
5. To attend and positively contribute to Mind in Gwent, Wellbeing and Counselling training as required.
6. To actively contribute to a positive, supportive and constructive working ethos, relationships and environment with Mind in Gwent, partner organisations and other organisations.
7. To contribute to making Mind in Gwent a greener workplace.
8. To support and contribute to our overall aim of the participation people with experience of mental health problems, including within Mind in Gwent and to be committed to working alongside people with experience of mental health problems, as colleagues, (paid & unpaid) experts and campaigners.
9. To be flexible, adaptable and undertake work to support the aims of Mind in Gwent, the aims the Wellbeing and Counselling Team and the aims of funders
Interviews to be held on Thursday 4th September
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Charity People is thrilled to be partnering with The National Council for the Training of Journalists (NCTJ) in their exciting search for a new Head of Business Development. This is a unique opportunity to drive commercial growth and create real social impact at the heart of UK journalism.
The National Council for the Training of Journalists (NCTJ) is the leading provider of journalism training, qualifications and accreditation in the UK. They are committed to developing excellence in journalism through high-quality training, qualifications, apprenticeships, and professional development, as well as championing equality, diversity and inclusion in journalism by providing bursaries, outreach initiatives, and partnerships that create opportunities for underrepresented groups. Their work supports aspiring journalists and industry professionals while maintaining the highest standards of journalism and education.
- Head of Business Development
- Salary: £80,000-£90,000
- Location: Newport, Saffron Walden, office-based initially with flexible working options
- Contract: Permanent
- Line reports: Fundraising Manager and Journalism Skills Academy Manager
- Fantastic benefits package
About the Role
This is a pivotal senior leadership role at the heart of NCTJ's growth strategy - and is not your typical charity role.
It's a chance to lead on large-scale projects, shape commercial strategy, and build partnerships that make a real difference, while working alongside a passionate and supportive team. As Head of Business Development, you'll lead on identifying and securing revenue opportunities while forming strategic partnerships that support their mission and charitable objectives. You'll manage two direct reports, the Fundraising Manager and Journalism Skills Academy Manager, and work closely with the Chief Executive and senior leadership team to align business development with organisational strategy.
This role covers a broad and exciting remit including:
- Business growth and revenue generation
- Commercial partnerships and industry engagement
- Strategic leadership and operational management
You'll be negotiating high-value partnerships, exploring international growth opportunities, and leading on innovative training initiatives including digital and AI-driven programmes. You'll also oversee fundraising efforts to support key initiatives like the Community News Project and the Journalism Diversity Fund.
About you
We're looking for a commercially minded leader with a proven track record in business development and revenue generation. You'll be a strategic thinker with the ability to spot growth opportunities, build high-value partnerships, and expand NCTJ's impact. With strong leadership and stakeholder management skills, you'll inspire a small team and engage confidently with media organisations, funders, and industry partners. You'll bring commercial acumen, project management expertise, and a deep appreciation of the journalism and media landscape, including digital transformation and AI.
Above all, you'll be a clear communicator, a problem-solver, and someone who's passionate about equality, diversity, and inclusion in journalism.
If you're commercially savvy, passionate about journalism, and ready to make a real impact, this is the role for you.
Application Process
If this role inspires you to make your next career move, please get in touch with to find out more about how to request a full application pack and arrange an initial Teams call.
Closing date: Monday 15th September
Interview Dates: Weeks of 22nd and 29th September
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Support Worker – Leeds (28 hours per week)
We are also recruiting for a 14-hour Support Worker role in Wakefield.
We are open to one person covering both roles as a single full-time position (around 35 hours) across both locations.
About the Role
You will provide person-centred support to people living with HIV, working collaboratively to promote independence, dignity, and equality.
Key Responsibilities:
- Provide comprehensive case management for people living with HIV
- Develop personalised self-management plans that inspire hope and demonstrate possibilities
- Advocate fearlessly for service users, challenging discrimination and stigma
- Facilitate empowering group sessions and workshops
- Build partnerships across healthcare, housing, benefits, and community services
About You
We’re looking for someone who:
- Has worked with diverse, marginalised, or disadvantaged communities
- Can co-create care and support plans with service users
- Has experience providing advocacy for vulnerable individuals
- Can design and deliver engaging group activities
- Communicates empathetically, building trust and rapport
- Is confident using IT systems and client management software
What We Offer
Join an organisation with over 40 years of experience fighting for equality and supporting marginalised communities.
Benefits include:
- 25 days’ annual leave plus bank holidays (pro rata)
- Employee Assistance Programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to Work scheme
- Enhanced occupational sick pay
- Flexible working arrangements
- Birthday leave
- Monthly supervision and support
- Comprehensive training programme
An Inclusive Environment
BHA for Equality is committed to diversity and welcomes applications from all backgrounds, particularly those with lived experience of marginalisation.
How to Apply
Download and complete an application form from our website.
Your application must detail how you meet the points in the person specification.
Due to the nature of this post, a Disclosure & Barring Service (DBS) check will be required for the successful applicant.
The client requests no contact from agencies or media sales.
NAPAC is seeking Call and Email Handlers for our support services in Stockport
NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.
NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them.
As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.
Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.
NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.
So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you. As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.
NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.
We are looking for someone who is empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.
Key Responsibilities:
· Follow confidentiality and safeguarding policies
· Provide appropriate signposting to external services in accordance to callers identified needs.
· Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
· You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
· The ability to think on your feet to support callers who may call during panic attacks or flashbacks
· Excellent communication skills, spoken and written.
· Providing email support to individuals.
· Being flexible in your approach to your work in line with changing and growing needs of the support service.
· To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.
Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.
Hours: 17.5 per week (0.5 FTE) to be worked flexibly across the week in person. Remote and hybrid working is not available for this role.
Contract: One year, with possibility of extension subject to funding.
Closing date for applications: 10am Monday 1 September 2025.
Application is by completion of the NAPAC application form. CVs cannot be accepted.
Interviews: Shortlisted applicants will be contacted directly. We anticipate interviews in early September in person at our Stockport office.
The job description and application form are also available from our website
The client requests no contact from agencies or media sales.
Senior Copywriting Officer
£34,300 - £37,300 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a brilliant and proactive Senior Copywriting Officer to lead the creation of compelling written content that engages our audiences, strengthens our brand voice, and helps raise vital funds to support men with, or at risk of, prostate cancer.
As our in-house copywriting expert, you’ll help shape messaging and creative direction for products and campaigns and play a key role in shaping our tone of voice across all communication. You’ll review and edit content, support colleagues to build their confidence and capability, and ensure everything we publish is clear, consistent and impactful.
You’ll take the lead on developing content and writing for key long-form products – including our supporter magazine, impact report and direct marketing appeals – transforming briefs into emotionally resonant, insight-led copy that drives supporter action across both print and digital channels.
What we want from you
We’re looking for someone with expert copywriting skills, a sharp eye for detail, and a supportive, solutions-focused mindset. You’ll be passionate about using words to make a difference, and versatile in writing for a wide range of audiences and formats.
You’ll bring a strong track record in crafting persuasive, emotionally compelling long-form copy, particularly for fundraising and direct marketing, along with excellent editing skills and a deep understanding of tone of voice and audience needs.
Bringing a forward-thinking approach, you’re confident using AI to support creativity and curious about how it can strengthen human-led writing processes and scale impact.
You’ll be calm under pressure and able to manage multiple priorities with confidence and clarity. A natural communicator, you’ll collaborate effectively with colleagues across the organisation, explain complex ideas simply, and be comfortable coaching others to strengthen their writing skills.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page, via the link. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
The closing date is Sunday 31st August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Thursday 11th and Monday 15th September.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress.
The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.
To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process. You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.
Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.
The key responsibilities we entrust you with
Operations Support
- Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
- Manage IT equipment and liaise with external IT support
- Facilitate internal communications by supporting regular and ad hoc staff meetings
- Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
- Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
- Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
- Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Member communications
- Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
- Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
- Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
- Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
- With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary
Monitoring our membership programme
- Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
- Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
- Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
- Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce
Other
- Provide occasional support for member-only Zoom webinars and at in-person events
- Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
- Support the Membership Manager and Membership Coordinator on member engagement projects
Experience, Knowledge and Attributes
- Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
- Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
- Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
- Ability to communicate confidently and sensitively with a diverse global community
- Proficient written and spoken English
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
- Experience using CRM systems, e.g. Salesforce
- Ability to communicate and work in a dynamic, international work environment and working with multiple managers
- Interest in and some understanding of sustainability issues
Additionally desirable
- Previous experience with support for IT systems and users
- Experience using Salesforce CRM
- Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Salary: £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 31 August 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-11 September
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September
Panel interviews (Teams): w/c 22 September
Decision: by 30 September
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Age UK's National Advice Line is recruiting for Information & Advice Advisers.
Our team provide a vital service available to older people and anyone seeking advice to support an older person in need. Our team of trained Advisers are dedicated to providing accurate, impartial and comprehensive information and advice to help support those in later life.
Many older people are concerned about the cost of rising energy bills, poor housing, accessibility to health and social care services. This is where our Information and Advice Advisers play a vital role in raising awareness and empowering older people to access the support they need, and to understand their statutory rights. Due to the growing demand of this fantastic service, we are recruiting for Information and Advice Advisers to join this friendly and supportive team.
If you are looking for an exciting and fulfilling career with a large National Charity that challenges injustice and makes a real difference to older people across the country, then we would love to hear from you!
The successful post holder will have excellent communications skills with the ability to provide accurate, often complex information in a clear and empathic way, offering advice over the phone and by email.
In this role you will receive several weeks of extensive specialist training based on the current legislation relevant to older people's rights and welfare, enabling you to offer an in-depth advice service to phone and email enquirers from across England. You will help them to understand and implement their legislative rights in areas such as community care, housing, income and benefits and many other issues related to later life.
This role offers hybrid working between home and our offices in either Blackpool or Ashburton (a robust home broadband connection is essential). The team work from the office at least 1 day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you will be required to come into the office 2 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.
This role is a 35-hour working week, Monday to Friday 9am to 5pm.
Last date for applications Tuesday 2nd September 2025
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application (A), Interview (I), Test (T)
Experience
- Experience of computer-based systems, applications and keyboard skills. A, I, T
- Experience of working to set timescales. A, I
Skills and Knowledge
- Accurate and having attention to detail. A, I, T
- Excellent communication skills with an ability to communicate with a wide range of people in a professional and approachable manner. I
- Excellent literacy and numeracy skills. A, T
- Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. A, I
- Confident, professional telephone manner. A, I
- Ability to handle and present clearly and concisely, large amounts of subject knowledge, often of a complex nature. A, I
Personal Attributes
- Ability to deal with difficult and distressed callers calmly and empathetically. I
- Commitment to providing a high-quality customer service and equal opportunities. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application (A), Interview (I), Test (T)
Experience
- An understanding of the issues affecting older people. A, I
- Experience of providing in-depth information and advice on the telephone or face to face. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
Reporting to the Marketing Manager, the role’s primary focus is maintaining and optimising our WordPress website, ensuring it remains user-friendly, accessible, up to date, and reflective of our brand.
The Digital Marketing Officer will also be responsible for implementing SEO best practices, supporting digital campaigns through the creation of landing pages, and using Google Analytics 4 (GA4) and Google Tag Manager to track and report on performance
Interested? Want to know more about the Charity? check out our website
Eager to know more about the role?Have a look at the Job Description attached.
What’s in it for you?Check out our Benefits.
Have we convinced you to apply?If so, submit your CV and Covering Letter by Monday, 15 September 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £28,122.24 per annum
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
Salary and Benefits offered:
- Salary of £28,122.24 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
The role is based at our offices in Bath Street, Glasgow but you will be supporting vendors throughout the region and therefore must be willing to travel throughout the region as required.
Closing date - 4th September 2025 (23:59pm).
Interviews will be held on 11th September 2025
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
REF-223400
Crossness Pumping Station is a unique, world heritage site built in 1865 to help rid London of cholera. Lying abandoned since the 1950s, it has been lovingly restored by a group of enthusiasts and volunteers since 1987. We are moving into the next phase of our development as a museum and need to improve our support to existing volunteers and recruitment of new ones. This role will be fundamental to achieving our strategic goals and future business plan.
About the role
The Volunteer Coordinator is responsible for managing and overseeing the recruitment, induction, training and support of volunteers for Crossness Engines Trust.
This role will ensure that volunteers are effectively integrated into the organisation and feel valued, motivated and equipped to contribute to its mission. The Volunteer Coordinator will work closely with Trustees and Visitor Development and Outreach Officer and Education Officer to develop a robust volunteer programme that supports both organisational objectives and the personal growth of the volunteers.
The Volunteer Coordinator will build strong relationships, coordinate scheduling and ensure volunteers are integrated across visitor services, events, heritage maintenance, education and administration.
This is a new role and will allow an experienced volunteer coordinator the opportunity to set up many of the essential parts of the role from scratch. Much of the role will include face-to-face interaction with our volunteers (including occasional weekend working) with some elements that can be performed offsite eg developing plans and procedures, representing the Trust at exhibitions, fairs etc.
Key Responsibilities
- Volunteer Recruitment and Induction
- Volunteer Coordination
- Training and Development
- Volunteer Wellbeing and Retention
- Monitoring and Reporting
- Collaboration & Programme Support
Person Specification
Essential
- Experience managing or coordinating volunteers or community engagement
- Excellent interpersonal skills and the ability to engage and support people from all walks of life
- Strong leadership and motivational skills
- Strong organisational skills, able to manage multiple tasks with limited time
- Ability to manage complex issues across multiple stakeholders to satisfactory resolutions
- Confident working independently and collaboratively
- Strong commitment to inclusion, diversity, and the values of volunteering.
Desirable
- Experience in a museum, heritage or non-profit setting
- Knowledge of safeguarding and volunteer management best practices
- Experience with databases/CRM and/or volunteer management software
- Interest in engineering history, architecture or heritage.
To conserve, for public benefit, the buildings, engines and surroundings of the Southern Outfall of Sir Joseph Bazalgette's Victorian sewer system.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the Netherton Feelgood Factory we believe that health is more than just fitness—it's about empowerment, education, and sustainable lifestyle change. We're on a mission to help our community take control of their wellbeing, and we’re looking for a passionate Health Mentor to join our team.
Role Overview
As a Health Mentor, you'll be the friendly face and expert guide helping individuals make informed choices about their health. You’ll deliver one-on-one support, group workshops, and community outreach programs focused on nutrition, physical activity, mental wellbeing, and more.
What You'll Do
- Provide tailored health advice and coaching to individuals and groups
- Develop and deliver engaging health promotion workshops
- Support clients in setting and achieving realistic health goals
- Collaborate with local health services and community organisations
- Maintain accurate records and contribute to service evaluations
What We’re Looking For
- A recognised qualification in health promotion, mental wellbeing fitness, nutrition, or related field or substantial work experience in a related field.
- Excellent communication and motivational skills
- Experience working with diverse communities
- Empathy, patience, and a genuine passion for helping others
- Ability to work independently and as part of a team
- This post will have a specialism in bereavement and mental wellbeing support so some experience of this area of work would be an advantage.
What We Offer
- A supportive and inclusive work environment
- Ongoing development and training
- Opportunities to make a real impact in people’s lives
The client requests no contact from agencies or media sales.
The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC has been implementing integrated programmme which encompasses Economic Recovery, Site Management Support, Protection including Child Protection and GBV, Sheler/NFIs and Site Development, Disaster Preparedness and Response, Climate and environment in Rohingya camps, hosts and impacted communities.
POSITION PROFILE
DRC is seeking a highly qualified Protection Coordinator to lead and coordinate DRC’s overall protection activities in Bangladesh. DRC currently provides protection services for refugees and host communities in eight locations in Cox’s Bazar. Reporting to the Head of Programme for Bangladesh and Myanmar, the Protection Coordinator is responsible for leading Bangladesh country level protection analysis, strategy development and implementation, and has the overall technical responsibility for the Bangladesh Protection Programme to ensure quality programming and implementation. The coordinator will work closely with the protection team, and other coordinators and managers to provide evidence- and results-based integrated programming support. The role provides technical guidance on protection monitoring, case management, community-based protection, GBV programming, and protection advocacy. The coordinator will work with diverse teams, and external stakeholders such as UN agencies, I/NGOs and other partners, including representing DRC in relevant humanitarian coordination fora such as ISCG, Protection Sector (Cluster), sub-sectors, and Working Groups. The role contributes to programme development together with the Head of Programme (HoP), Area Manager, Programme Manager, Grants Manager and Protection Project Managers. The role will be part of the newly merged Bangladesh and Myanmar operation and will work closely with the Myanmar Protection Manager to identify synergies and learning opportunities.
DUTIES & RESPONSIBILITIES
Programme Strategy and Development
- Lead the contextual revision and roll out of the Bangladesh protection strategy, in consultation with the HoP and other team members.
- Lead the technical design and review of protection related concept notes, logical frameworks, budgets and full proposals in coordination with the HoP and area team.
- Map donor priorities within given sector and identify gaps and opportunities for protection programming.
- Lead on developing and strengthening methods and tools for protection analysis, including assessments and activity-based data collection, to inform evidence-based program design and implementation.
- Propose innovative project design ideas and explore their feasibility.
- Foster and ensure integration of Protection activities with other DRC sectors, particularly Economic Recovery.
- Maintain up-to-date knowledge and understanding of the evolving context in Bangladesh and the specific dynamics impacting the protection environment.
- Maintain close working relationships with DRC Regional and HQ counterparts to ensure that DRC Bangladesh programmatic priorities align with and respond to regional and global priorities.
Programme Quality
- Ensure DRC’s protection programme in Bangladesh is relevant to the evolving context, in-line with global protection sector standards and DRC’s relevant guidance.
- Ensure protection programme quality and provide technical guidance/support to the protection team for timely protection deliverables, including ensuring quality monitoring, donor reporting, advocacy, policy notes and other protection reports.
- Ensure all Protection tools, SoPs and guidelines are regularly updated, provide sound and coordinated revision when needed, and ensure all relevant staff are trained and are implementing as per the standards.
- Provide oversight of technical aspects of protection staff’s work in ensuring quality implementation of protection activities, conducting regular missions to the service locations and engaging with teams on a regular basis.
- Develop strong collaborative approaches with all sector coordinators and managers to ensure that integrated, evidence based, relevant and agile programming is responsive to the needs of the displacement-affected people.
- Lead on the development, review, and inclusion of standards and guidance including KPIs related to gender, diversity, and inclusion as well as gender mainstreaming tools.
- Be the technical lead in a protection consortium, ensuring active coordination and collaboration and providing input to joint tools and reports.
- Review and finalise protection monitoring reports, and support teams with data processing and analysis.
- Strengthen protection data collection and management system, working closely with consortium partners, IM and MEAL ensuring all activities are appropriately monitored, evaluated and lessons shared.
- Act as the DRC Bangladesh focal point for PSEA, providing training and awareness raising, and be an active member of the PSEA network.
- Act as a reference point for other sectors’ colleagues for Protection Mainstreaming.
- Identify and assess potential local partners to work with in protection service delivery.
Representation and Advocacy
- Represent DRC in relevant coordination forums, including national-level protection cluster/sector, and technical groups, and provide high quality technical inputs to maintain DRC’s reputation as one of the leading protection actors in Bangladesh.
- As request by HoP, attend relevant donor meetings and respond to requests for information from external stakeholders and guide advocacy messaging on protection issues.
- Maintain up-to-date knowledge of protection issues and trends and share this information with donors, at coordination meetings, with all teams and senior management as appropriate.
- Support the advocacy coordinator with the development, implementation and monitoring of DRC’s advocacy priorities on protection.
- Provide high-quality analysis and lead the production of relevant analytical reports and policy/advocacy products.
- Identify opportunities for partnerships and develop collaborative relationships with local and national civil society actors towards achieving sustainable protection outcomes, in close collaboration with the Partnerships and Localisation Specialist.
Training and Capacity Building
- Oversee the development of harmonised job descriptions and structures for protection teams and support recruitment of technical protection staff.
- Identify technical gaps and support capacity building for protection teams, and contribute to setting performance objectives and performance appraisals of Protection Managers and Specialists.
- Organise and facilitate capacity-building plans for protection staff and local partners based on identified needs, including project management.
- Provide trainings and updates to staff members on protection mainstreaming and PSEA.
Accountability
- Ensure that DRC’s protection programming meets minimum standards, including on accountability to affected populations and is carried out in accordance with the Common Humanitarian Standards and Quality Management.
- Ensure adherence to DRC’s Age, Gender, and Diversity policy and AGD programmatic minimum standards.
- Ensure compliance with zero-tolerance to Sexual Exploitation and Abuse policy.
- Ensure documentation and consolidation of success stories, in coordination with DRC’s communications specialist, which can be communicated externally and to ensure that DRC is able to articulate and document relevant best practice.
- Ensure compliance with DRC guidelines and policies on HR, admin, finance, and supply chain in accordance with the Operational Handbook.
- Perform other relevant tasks as requested by and in discussion with the Head of Programme.
Safety
- Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these is a disciplinary offence while it may also leave the position holder, their colleagues and DRC, at risk.
SKILLS AND EXPERIENCES
- A minimum of 5 years of relevant work experience, technical knowledge, and significant experience working in refugee contexts delivering protection services to affected populations
- Strong knowledge of global protection sector standards in DRC’s core specialisations (protection monitoring, GBV prevention and response, child protection, protection case management (adult/non-GBV), community-based protection, legal aid, psychosocial support);
- Experience with Protection Information Management Systems including an understanding of conducting data collection within case management and community engagement activities. Strong experience in protection data analysis.
- Proven experience in capacity strengthening and mentoring of staff; strong cultural sensitivity and experience working with persons from various backgrounds.
- Demonstrated ability to think strategically, plan and manage own time effectively, prioritise and meet deadlines.
- Demonstrated experience in team management, including previous experience in the direct line management of staff.
- Ability to multi- task and oversee interventions in different field locations concurrently.
- Solid experience in project cycle management, including proposal writing, budget management and donor reporting.
- Proven experience of capacity building and training, including preparation of materials and facilitation, particularly on the topics of human rights, protection mainstreaming, community-based protection, protection monitoring, age, gender and diversity mainstreaming, PSEA, protection information dissemination.
- Excellent English writing ability and verbal skills for project proposals, reports, and communications.
- Knowledge and previous experience in the Rohingya refugee response in Bangladesh is desirable.
- Sound knowledge and experience of ECHO, Danida, GAC, FCDO, DFAT funds management is an asset.
EDUCATIONAL QUALIFICATIONS
- University or graduate degree in Social Sciences, Development Studies, International Relations, Psychology, Social Work or other relevant fields.
LANGUAGES
- Full professional proficiency in English.
ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with DRC’s vision and values.
POSITION DETAILS
- Type of contract: Expatriate or National
- Employment Band: G1 (non-management)
- Start date: As soon as possible
- Duty station: Cox’s Bazar
- Closing Date for Application: 30 August 2025
APPLICATION PROCESS
- Applications must be submitted through the mentioned link on the page by clicking on Apply Button.
- All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
- Mentioning three referees' details of your present supervisor and HR along with past employment’s supervisor with CV.
Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.
If you have questions, you can visit our FAQ page.
For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap.
Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.
The client requests no contact from agencies or media sales.