Training Officer Jobs in Chertsey, Surrey
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a Service Development Manager to lead the sustainable development and impact of our community based services, broadening participation from users and vounteers in shaping what we do and how we do it.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Service Development Manager. You will be creative and independent thinker who can work across a range of disciplines to increase our community presence, drive improvement in areas of our business performance, and build participation from volunteers, clients and their families in shaping the charity's sustainability.
You will be a key player in shaping the charity's future. Building on the continued delivery of our growth targets over the next two years, you will help shape the analysis of what our future development looks like and bring values and ideas that align with that already in place across the organisation.
You are someone
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Will work hard to drive performance and financial resilience in their service portfolio
- Actively support and promote the charitys objectives across its core boroughs and contractual partnerships.
Key Responsibilities for this role
-
To lead the development and delivery of operations, new initiatives, partnerships in our community and volunteer services.
-
To lead the development of volunteer capacity across the charity, particularly our horticulture and day opportunities services.
-
To manage staff at our horticultural service and promote our nursey and community garden to drive its development and sustainability.
-
To work with the leadership team to identify and apply for grants, partnerships and other financial support options to drive service development and income growth.
-
To support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services.
-
Work to ensure that the business priorities and targets associated with the corporate strategy are being met for their service portfolio and the staff working with.
-
To draft bids and grant applications (or to support others in doing so) that underpin new areas of work or investment to support existing service provision.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst the teams you lead and the colleagues you support.
- Recognition of the skills, knowledge and commitment of those working for the organisation or supporting its aims
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Key responsibilities
Reporting to the Board of Trustees, the Executive Director is responsible for shaping and driving the work of the organisation, in line with its mission, vision, and strategic plan.
The Executive Director has responsibility for the effective management and financial sustainability of the organisation; for leading the team and developing HRI’s strategic vision and operational plans; for representing the organisation to external stakeholders and the media; and for championing an inclusive and collaborative culture that foregrounds racial justice and diversity. The Executive Director must also fulfil all the legal, ethical, fiduciary and financial obligations of the role.
The Executive Director’s key responsibilities are:
Organisational leadership and governance
-
Shape, drive and champion the organisation's vision, strategy and big picture thinking
-
Maintain HRI’s role and reputation as a leading international influencer and convenor in the field of harm reduction and human rights
-
Provide strong, clear and proactive leadership on racial justice and Equity, Diversity and Inclusion (EDI)
-
Champion an inclusive, collaborative, high performance culture that attracts, retains and motivates a diverse, expert staff team
-
Build and maintain relationships with key external partners and stakeholders, including NGOs, networks of people who use drugs, donors, UN agencies, national governments, and opinion formers.
-
Represent and promote HRI at its own and other conferences and networking events, United Nations fora, donor meetings, key civil society initiatives, and in the media.
-
Facilitate the Board of Trustees’ active engagement in scrutiny, strategic planning, and resourcing and financial management
-
Keep the Board fully informed of the overall health and performance of the organisation, and all relevant factors influencing this
-
Ensure the smooth operation of Board meetings and maintain a strong, balanced Board, with effective succession planning
Financial Management and Fundraising
-
Develop a realistic annual budget and operational plan for approval by the Board and prepare budget revisions as needed
-
Ensure provision of regular financial management, monitoring and reporting to the Board
-
Provide financial risk assessment reports and mitigation strategies to the Board in a timely fashion
-
Ensure the financial sustainability of HRI and its capacity to achieve its strategic objectives
-
Devise and implement fundraising strategies and plans to ensure that the organisation can meet its operational budgetary needs
-
Identify and engage with fundraising prospects and sources, and cultivate relationships with current and prospective funders
Operational and Management
-
Oversee all aspects of programme planning development and evaluation
-
Ensure that all programme components are strategically coordinated and contribute to overall organisational objectives
-
Oversee further development of a communications strategy that positions HRI effectively, protects its reputation, and identifies opportunities to promote its key messages and activities
-
Recruit and manage staff, and ensure appropriate organisational structures with clear roles and responsibilities
-
Ensure regular performance evaluations, feedback loops, and training and professional development and education for all staff
-
Manage administrative matters relating to staff, including legal and health and safety requirements, and required policies and processes
-
Oversee risk management and legal activities: letters of agreement, contracts, leases and other legal documents and agreements
-
Implement appropriate policies, including internal controls and accounting standards and procedures
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about motivating and supporting people to take part in a wide range of fundraising events? Do you have a proven track record of engaging positively over time with donors throughout their journey alongside a charity? Are you a positive, skilled communicator with an eye for detail and an ability to get ‘stuck in’? If so, this role could be for you.
SUDEP Action is the only UK charity focused on preventing epilepsy-related deaths. We have the only epilepsy bereavement service freely available to anyone suddenly bereaved by epilepsy (including SUDEP). By representing the voices of those who have died and who are bereaved, we aim to learn from deaths, and use research, policy and campaigns to raise awareness and take action that helps save lives.
Working both independently and with the wider team you will deliver a high-quality community fundraising service. We’re looking for someone who has worked in a fundraising department and/or similar role before, preferably in the charity sector. Engaging confidently with people and feeling comfortable in adapting your approach to different audiences is a key skill for this role - whether they are major donors, corporates or community fundraisers. This is particularly important as many of our supporters & fundraisers are bereaved.
Building positive supporter connections is at the heart of what we do at SUDEP Action, so setting a positive example of this through your plans and actions, and demonstrating the importance of maintaining strong, personalised supporter relationships is key. You’ll know how to follow processes to record, monitor and evaluate supporters’ engagement with community fundraising activities, so this feeds back into how the charity operates.
Much of the charity’s income comes from our motivated and passionate supporters, so this role is a key part of income generation. The successful candidate will be able to build on current processes and successes to grow our engagement across all fundraising activities, platforms and campaigns. Experience of bid/grant writing would be desirable.
Interested? Please send us a CV and cover letter showing us why you want to work at SUDEP Action, why you think you are a great candidate for this role, and why your skills and experiences make you a good fit. It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role. Please note we will not accept applications without a covering letter which clearly covers this.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death
The client requests no contact from agencies or media sales.
Volunteer Development Officer
Reference: APR20246930
Location: Flexible in UK
Salary: £26,379.00 - £28,319.00 Per Annum, Pro Rata
Contract: Permanent
Hours: Part-time, 30 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Nature is in Crisis, and here at the RSPB we are working across the UK and overseas to save it. As the UK's largest nature conservation charity, with a workforce of over 14,000 employees and volunteers, we have an ambitious programme of work to revolutionise our volunteering approach and deepen the impact volunteers have as individuals and collectively.
The Volunteer Development Officer (Assemble) will work within the Volunteering Development Department to deliver the volunteering elements of our new corporate strategy, which has a focus on increasing people powered conservation, focussing on diversity and raising our internal people capabilities.
Assemble is our volunteering management system and this role will be the lead contact, champion and be the system expert from the RSPB business perspective (volunteering) for Assemble – ensuring volunteering and volunteers get the best from Assemble.
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
You can be based anywhere in the UK, and we are very supportive of flexible working. We value and understand the importance of different voices, experiences, perspectives and backgrounds within our workforce and strongly encourage applications from all sections of the community.
What's the role about?
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
As the Volunteer Management System (Assemble) lead, this role will:
- Proactively make changes to Assemble (through the System Administrator) as required to support, improve and develop business operations.
- Document RSPB Business processes linked to Assemble
- Assist in developing and delivering training and other resources such as promotional talks, intranet articles and team presentations, to promote uptake of the system and support users in getting the best from Assemble
- With the System Administrator (in our Digital team) ensure Assemble functionality (existing and new), work as required for users and the RSPB
- Provide excellent Customer Care and support to all Assemble Users resolving issues and challenges within our service level agreement.
- Ensure data and metrics from Assemble are available to meet business need, funding bid requirements and our annual reporting requirements internally and externally Identify and champion opportunities to get even more from Assemble to meet our volunteering strategy and improve and enhance our support for volunteers and the user experience on Assemble.
- This role would have an individual specialism but with the ability to be flexible to cover the priorities required across the department and the UK wide needs.
Essential skills, knowledge and experience:
- Comprehensive understanding and knowledge of volunteering innovation, best practice and sector standards.
- Demonstrable track record of having successfully and effectively developed a range of volunteering roles and schemes across an organisation.
- Experience of providing operational advice and guidance on volunteer involvement to people at all levels and building effective stakeholder relationships.
- Experience of working in a customer-focused environment.
- Excellent communication and interpersonal skills, successfully influencing, persuading, guiding, listening to, and negotiating with others, constructively challenging thinking where appropriate.
- Strong skills in identifying and analysing problems, issues and areas of improvement, working collaboratively to develop creative strategies and solutions.
- Ability to be proactive, use initiative and work independently.
- Excellent planning and organisational skills; ability to manage and deliver a diverse portfolio of work and to balance the priorities and needs of multiple stakeholders.
Closing date: 23:59, Friday 24th May 2024
We are looking to conduct interviews for this position from week commencing 10th June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Main responsibilities
- Provide a trauma informed and restorative practices involving the supported individual, devise, review and update developmental support plans, record events and observations and keep appropriate records as require in the service
- Support and contribute to the resourcing of interventions for residents in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the individuals personal developmental support plan, risk management plan or service protocol
- u To induct residents into the accommodation, ensuring the terms of the licence agreement is understood and all health and safety issues fully explained
- u In line with Housingn related policies, provide support in a way which equips individuals and with the confidence and skills to live more independent and sustainable lives, both in services and within the wider community.
- u Develop and maintain professional working relationships and good communication links with supported individuals, families/carers, recovery communities, service partners, funders and other stakeholders
- Attend and contribute to individual’s Support Reviews with partnership agencies
- To be confident in lone-working and to adhere to the Lone-working policy
- To have a full understanding of fire safety and evacuation procedures
- To be proactive responsible to safeguard adults, young people, and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness and understanding of safeguarding, undertaking best practice, and carrying out our legal and moral duties to respond to related concerns, disclosures, or allegations appropriately
- Take responsibility for own personal development and learning and participate in on-going training as directed for the maintenance and development of relevant skills required within the job role, including attendance at team meetings and respective supervision meetings
- Communication with line manfgement as well as undertake other tasks which may from time to time be required by the Chief Executive and Senior Management
- To respend/attend to emergency situations that arise in other support YMCA East Surrey supported accomodations and have a full understanding of the on-call process
- To cover the front reception desk of an evening and take any incoming calls and communications
- Continuously contribute to service development and improvement.
DESCRIPTION
Job Purpose:To undertake a wide variety of tasks including delivering high quality support and personal development opportunities to young people in our supported accommodation. To flexibly respond to individual needs and assist individuals to have the maximum opportunities to direct the support in order to live as independent as possible.
Providing structured support in response to identified needs as documented in each young person’s developmental support plan and in a way that equips them with the confidence and skills towards living independently and sustainable.
Hours of work: 30 paid hrs per week (3 hrs unpaid lunch break)
Friday:5pm – 4am, Saturday: 5pm – 4am, Sunday:5pm –4am
Location : YMCA East Surrey, Hillbrook House, 68 Brighton Road, Redhill, Surrey, RH1 6QT
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: 5pm 30 May 2024
Interviews are scheduled : 6thJune 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with a range of complex needs using our Wandsworth Day Opportunities Services.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including two day centres in Wandsworth offering a range of support, activities and theraputic interventions for people with complex physical and learing disability needs.
Who you are
You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
- To work as part of a multi-disciplinary team providing personalised support and group based activities to people accessing our Day Opportunities service in Wandsworth.
- To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
- To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
- To work from one of our day centres based in Tooting or Southfields and to key work specified individuals and act as a primary contact for the families, carers and other key professionals
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
- Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to at least Care Certificate NVQ level 3
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a Volunteer Development Officer (Early Help Outreach) to be involved in supporting and developing the volunteer aspects of the Befriending project in the Westminster area and to ensure that the organisation reaches and supports as many families as possible, primarily those aged 0-16 years and referred by the Westminster Early Help service as step down families. In addition, you will support the Outreach team supporting families of those aged 0-5 years.
The post holder will be responsible for supporting the Team Leader on all aspects of volunteer recruitment, such as ensuring there is a continual bank of active volunteers, publicising vacancies and organising and conducting interviews. You will also be responsible for supporting the delivery of volunteer training and providing one to one support and group supervision as appropriate. In addition, the role will include matching of volunteers to families, assessing the needs of families, supporting with home visits, keeping accurate records and completing reports. The post holder will also support holiday activities with wider teams and outreach support.
You will need to have experience of volunteer recruitment and training as well as experience of managing volunteers. The successful candidate will have knowledge of the role of volunteers in community projects. We are looking for someone with experience of family support work and of effectively managing safeguarding issues. Comprehensive knowledge of local agencies, networks, and partnerships within the area of family support is required.
You are required to have excellent communication skills, both written and oral to enable volunteers, service users and partner organisations to be kept well informed about the project and to resolve any issues in the delivery of the project.
The salary for 21 hours per week is £16,624.40 per annum
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday, 9th June 2024
Interview date: Thursday 20th or Friday 21st June 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.
The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.
The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.
You can download a PDF of the full job description for this role at the bottom of the page.
Place of Work
The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
- Deliver monthly wellbeing peer support groups/workshops
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
- Provide housing advice
- Link in with specialist debt and money support agencies
- Provide information on employment opportunities and training support for clients
- Signpost to other relevant services in the boroughs, or further afield
Person Specification
Knowledge & Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
- Knowledge and understanding of Mental Health problems and how they are impacted by social issues
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills & Attributes
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Facilitate and deliver peer support groups for longer term improved wellbeing
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Strong organisation and administrative skills
- Flexibility in overall approach to work
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager and Trusts Executive, and be line managed by the new Trusts and Institutional Funding Lead.
Your key objective is to provide operational, administrative and analytical support to the team to grow income and enable War Child to deliver quality programmes. You’ll ensure compliance with quality and donor requirements, contribute to effective risk management, provide support for the different donor accounts and ensure processes and systems are in place, implemented and efficient.
The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.
About the role
- Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child.
- Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages.
- Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team.
- Support the implementation of internal grant management processes.
About you
- Experience of fundraising for an international development organisation.
- An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate.
- Interested and knowledgeable in current developments and trends in the international aid sector.
- Committed to War Child’s mission, vision and values.
Employee benefits
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
- Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
- Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans.
Expert recruitment for fundraisers and charities.
We mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history, or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.
We are excited to be recruiting a School Partnerships Officer to join the School Partnerships Team. You’ll work to deliver the goals set out in Join the Club, our ambitious strategy for 2021-2026, specifically building partnerships with schools to deliver our school facing interventions.
Your job will be to raise awareness of our programmes and transform expressions of interest into school partnerships. You will be responsible for a geographical area, creating a sales and partnerships plan and proactively reaching out to schools to generate opportunities and convert them into sales and signups. You will use your relationship building, influencing and selling skills to engage schools, trusts and networks to fulfil our charity mission in your area. If you are passionate about communicating with different audiences, quickly building relationships, and meeting ambitious targets that have a huge social impact, this could be the perfect role for you. This role will require you to become an expert on our programmes so that you can confidently discuss their features and benefits with key stakeholders. This isn’t about administering a process; it’s about understanding the needs of the schools and pupils in your area and how our programmes can support their priorities. You will be tenacious and empathetic in equal measure. You will also work to improve the efficiency of our internal systems, so teachers have the best experience communicating with us.
The role will report to the Director of School Sales and Partnerships. It can be based at any of our four Brilliant Club offices, located in London, Birmingham, Leeds and Cardiff.
About You
The role will best suit someone who has:
- Experience of partnership building or selling a programme, product or service to schools, trusts, or other education sector stakeholders
- Resilience, tenacity and target driven motivation in a challenging marketplace
- A desire to positively impact social justice via charity sales
- Knowledge of UK education system- school, college and/or university sector
- Experience of using CRM systems, such as Salesforce
- A demonstrable passion for furthering The Brilliant Club’s mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Senior Policy and Public Affairs Officer
Reports to: Policy Manager
Line reports: None
Contract terms: Full time
Salary: £36,065-£37,013
Location: London-based, with hybrid working
The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job purpose
Part of the Communications and Engagement department, the Senior Policy and Public Affairs Officer is responsible for developing and implementing strategic policy initiatives and engaging with key stakeholders to advance our policy priorities across the four UK nations. Working with colleagues, members and external stakeholders, you will deliver high quality analysis and research, produce evidence-based policy positions and outputs, and employ effective public affairs approaches to influence change on behalf of our members.
Main responsibilities
Strategic planning and reporting
- Contribute to developing, implementing and evaluating policy and public affairs (PPA) strategies, campaigns and plans aligned to member priorities and our wider strategic aims.
- Lead and manage the delivery of specific PPA workstreams, working in partnership with other organisations as needed.
- Monitor and report on performance against organisational and departmental objectives.
Policy development
- Monitor and analyse the external policy, political and parliamentary landscape across the four UK nations to identify influencing opportunities and relevant developments – summarising these for internal audiences.
- Contribute to the design and analysis of member surveys, drafting reports and presenting findings to inform the College’s policy agenda.
- Work with colleagues to research and draft evidence-based policy positions, consultation responses and briefings for politicians, civil servants, NHS and other key decision makers.
- Maintain an accurate evidence library of data and information to support the development of policy.
- Provide policy-related support to relevant committees to enable their effective contribution to the College’s work, including ensuring agreed actions are implemented.
Public affairs
- Build new and strengthen existing relationships with policymakers, government officials, clinicians and other relevant stakeholders across the four UK nations to advance the College’s policy objectives and maintain a thought leadership position within the eye health sector.
- Draft briefings and presentations to support events and senior-level meetings with politicians, civil servants, NHS and other key decision makers.
- Arrange and represent (as appropriate) the College at events, conferences and external stakeholder meetings.
- Build and maintain the College’s stakeholder database, tracking progress and advising on how to engage with different stakeholders.
Communications
- Work closely with the communications team to support the delivery of communications strategies and plans, ensuring the accuracy of policy information contained in College outputs and contributing to our press activities, member magazine, newsletters and website as required.
- Draft, implement and evaluate the impact of strategic engagement plans for policy publications.
- Support the communication of College policy positions internally, including by proposing lines to take for inclusion in our messaging house and assisting in briefing colleagues and volunteers – including the Chief Executive and President – on these.
To undertake other duties as required
- Undertake any other reasonable duties as required by the College.
- Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.
How to apply
Please submit your CV (maximum two pages) and a covering letter (maximum one page). The cover letter must explain what makes you suitable for the role. Please use the job description for reference.
Interviews will be held at our office in Euston, the week commencing 3 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 27 May 2024.
The client requests no contact from agencies or media sales.
£28,000 - £30,450 per annum
Fixed term (12 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is an exciting new role in Prostate Cancer UK’s Health Information and Clinical Support team. The team delivers a wide range of high-quality services directly to anyone affected by prostate cancer or prostate disease, as well as supporting a range of activity charity-wide that requires clinical expertise.
Many men, and their friends and family, don’t know the risk factors of prostate cancer – and when they do, they don’t know what to do next. We want a world where every man over 45 in the UK understands their risk of prostate cancer and has the tools and information to navigate it. Our online risk checker is a good place to start, but this role will be a crucial additional source of information for men and their loved ones.
As a Risk Information Officer, you’ll deliver the charity’s pilot Risk Information Service, providing information and support to men at risk of prostate cancer, and their loved ones, via the telephone. This is a non-clinical role, but you’ll discuss callers’ risk of prostate cancer along the lines of the predominant risk factors (age, ethnicity, family history and BRCA gene status). If necessary, you’ll also support them to seek a PSA blood test from their GP and on occasion routing callers who have more complex clinical questions back to the Specialist Nurse service.
You’ll play a key role in developing the pilot – contributing to conversations and decisions around how to adjust and improve the service in its early months. You’ll also report back on your calls, to help the charity develop its broader understanding of information and support needs when it comes to prostate cancer risk and the PSA blood test.
Reporting into the Clinical Services Senior Officer, you’ll have close and regular contact with assigned Specialist Nurses so that you feel at ease in sharing prostate cancer related information with callers, and in maintaining the boundaries and scope of the service day-to-day.
This is a service pilot with the Risk Information Officer role being a fixed term for the duration, with the potential to make the role permanent based on the pilot’s success.
What we want from you
You’ll be a compassionate and resilient communicator; you may be speaking to a caller who is anxious about their risk of prostate cancer. You’ll be a great listener, hearing callers concerns and offering a supportive and empathetic response. Although this is a non-clinical role, with your existing understanding of the healthcare system in the UK, you’ll be willing to learn the basic knowledge of prostate cancer and use the appropriate associated terminology.
You’ll be comfortable in handling more complex conversations, but with self-awareness to recognise your limitations in offering support and recognising clear boundaries of guidance being provided and be able to direct to our Specialist Nurses when needed.
Experience in using a CRM system will be advantageous in this role and any experience with a helpline or providing support or information over the phone will be beneficial in your role.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Monday 27th May 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled between Monday 3rd and Friday 14th June 2024. As part of the interview process, we are looking to complete an interview activity which will be in the format of a mock phone call with more details provided at the time.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Manager for Volunteer Mentors (London) - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is one of two Regional Manager roles in London; a Regional Manager for Volunteer Mentors, and Regional Manager for Programme Delivery.
The Regional Manager for Volunteer Mentors focuses on mentor supply, securing sufficient volunteers primarily for London and also for 1MM’s national outreach. It’s the perfect role for a candidate whose passions and strengths align with large scale outreach for volunteers so that no young people on those programmes miss out.
Would you like:
-
The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
-
A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in the UK Great Britain?
-
An exciting opportunity to shape a growing organisation?
-
Monthly Learning and Development training sessions for the whole team to enhance your personal development?
-
15 hours per year volunteering allowance?
If so, this is the role for YOU!
The role is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors, in London and nationally. This includes partnership development, online site listing, and matching mentors/mentees, and oversight of some corporate programmes. Also to consider safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM Regional Manager for Volunteer Mentors main tasks include:
-
Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
-
Meeting all quality assurance KPIs.
-
Maximising conversion, retention, and mitigate drop-off
-
Providing ongoing support for key stakeholder partners, including Employers, and maintaining strong relationships.
-
Securing at least one new partner per quarter.
-
Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
-
Providing regular reports on progress related to the role.
-
Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
About the role
Sense has a fantastic opportunity for someone to join our Engagement team as our Legacy Fundraising Officer. This is a full time position working 37.5 hours per week. This role will working flexibly between home and our office in King's Cross, London.
Over a third of Sense’s voluntary income comes from gifts in Wills. The successful candidate will play a key role in the development and delivery of the legacy marketing programme for existing and new supporters, in order to increase income from legacies and maintain and grow .our pipeline of legacy prospects.
Key Responsibilities
- To work closely with the Legacy Manager and Head of Individual Giving & Legacies in shaping and delivering the legacy marketing and administration programme to achieve annual income targets and other KPIs.
- To manage the delivery of legacy marketing projects from conception to delivery and evaluation in conjunction with the appropriate team members.
- Negotiate project costs with key suppliers to ensure projects are as cost-effective as possible.
- To actively participate in planning and review meetings with the Legacy team and other colleagues and key suppliers, and maintain a thorough understanding of latest developments, current trends, and legislation as it applies to the fundraising and legacy landscape.
- To project manage the development and delivery of legacy marketing activities across a variety of media to acquire new or steward existing legacy supporters to Sense.
- To manage the annual legacy ‘Remember A Charity’ campaign raising awareness of legacy giving among internal stakeholders, their networks, supporters and the public
Key skills and experience
- Proven experience of managing all aspects of the delivery of successful fundraising direct marketing campaigns in a charity or not-for-profit setting from inception stage to post campaign analysis.
- Self-starter and highly organised with an ability to work systemically to targets and deadlines.
- Demonstrable experience of supporter acquisition, retention and development of supporters.
- Confident with data selections / segmentation and campaign analysis principles.
- Ability to confidently manage all stages of direct marketing based fundraising campaigns across a range of media including Telephone, Direct Mail, Email and SMS to deliver successful fundraising campaigns.
- A good eye for design and a proven creative flair, with some copywriting / editing experience and an impeccable attention to detail.
For a full job description and person specification, please see the link below
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.