Training project manager jobs
We have a unique opportunity for an Independent Domestic Violence Advisor in a pilot project at Charing Cross Emergency Department. This s a full time position working 37.5 hours per week.
Co-locating, in a health service, an Independent Domestic Abuse Advocate (IDVA), a Domestic Abuse (DA) Coordinator and a violence prevention worker has never been trialed before anywhere in the UK.
This pilot project aims to showcase a gold standard approach to care for families experiencing DA by: -
- Improving recognition and management of victims and perpetrators of DA
- on-site specialised help for victims and perpetrators
- Building sustainable and long-term partnership with Hammersmith & Fulham council, Standing Together Against Domestic Violence (STADV), and Domestic Violence Intervention Project (DVIP).
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.
This role is co-located within Charing Cross Hospital 4 days per week and 1 day per week at our office near Old Street.
You will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
- Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
- Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
- Please see attached Job Description and Person Specification for further details.
About Us:
- Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc
London Weighting
Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).
Due to the immediate need for this post we will be interviewing suitable applicants as they are received.
The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.
The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.
Closing date: Rolling recruitment
Interview date: TBC
As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Sandwell College
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until end of May 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
- We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application by 19th May, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be contacted after the closing date. Screening calls will be held on 27th May followed by First-round interviews on 5th June. If required second round interviews will be held on 12th June.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The position of CEO is an exciting and challenging role that is primarily external facing in order to promote and further develop the essential support we provide to families in need throughout Camden and Islington.
A key aspect is to continue growing our network of stakeholders, partners, corporate sponsors, commissioners and donors. The CEO will also be expected to lead the drive to secure new income streams, and maintain existing relationships with key funders and stakeholders.
The CEO works with the Board of Trustees to drive the future strategy, ensure fulfilment of the implementation plan and direct a staff team comprising a Head of Delivery, 3 Family Liaison Managers, An Operations Manager, a Community Projects Manager, a Bookkeeper, and a Fundraising Consultant.
There is considerable scope for the post-holder to make a real difference and significantly further raise our profile within the community that we serve, building on our track record of excellence and impact as one of the leading organisations affecting social change in the local area.
Core Responsibilities
· Support the team in identifying funders and income generation opportunities
· Build networks with new and existing funders to engage their support
· Represent and participate at external events and meetings to promote HSC&I
· Actively contribute to expanding the role and influence of Home-Start London consortium in the wider London area
· Be accountable for the management of resources to enable us to actively support a minimum of 90 to 120 families at any one time
· Provide leadership and oversight to colleagues and volunteers to ensure the correct outcomes for families through training, governance and quality assurance
· Performance and line management of Head of Delivery, Funding and Projects Manager and Bookkeeper
· Annual budget setting in conjunction with the Treasurer, and ongoing monitoring and reporting of financial position
· Provide management reports to the Trustee Board on progress against key performance measures
· Ensure that we remain compliant with all legislative and policy changes that impact the charity and our processes
· Understand the impact of legislative, changing political, economic and social climate on our work, and share this knowledge within the team to ensure compliance
Personal Specification / Attributes
The successful candidate will be an experienced Senior Manager/Chief Executive with a demonstrable track record of successfully running an organisation or team leadership. You will possess strong strategic management, governance and people skills in addition to being solution focussed. Excellent stakeholder management skills are essential as is the ability to generate income from a range of sources.
Essential knowledge and skills
· Three years experience as a Senior Manager / Chief Executive
· Ability to prioritise and manage a varied workload, working to tight deadlines
· Demonstrable success in raising significant income from a variety of external sources
· Excellent stakeholder management and communication skills
· Accomplished at providing motivational and influential leadership
· Proven track record of successfully delivering change
· Good understanding of financial accounting and budgeting in the charity sector
· Strategic and innovative thinking
· Understanding, interpreting and presenting Management Information and data
· Previous experience of working with organisations in social services or health, with an understanding of the public sector commissioning process
· Good working knowledge of MS Office suite (Word, Excel, Outlook, SharePoint)
Preferred experience but not essential
· Experience of working in the voluntary sector
· A background in health and wellbeing
· Safeguarding children and working with families
· Understanding and interest in perinatal mental health, isolation, early years’ development and recovery through crisis.
· Using Charitylog or other CRM platforms
· Presentations and public speaking
Affiliation
Home-Start Camden & Islington is affiliated to the national organisation Home-Start UK, but we are autonomous and responsible for own management and securing our own funding. Home-Start UK provides support and advice to over 300 Home-Start schemes around the UK, and manages a stringent Quality Assurance Review process to ensure schemes operate effectively.
Notes
· The CEO will benefit from supported career progression, including mentorship if appropriate.
· Home-Start Camden & Islington offers a staff pension contribution.
· The post holder would be expected to attend evening and weekend meetings whenever necessary, and agreed Time of in Lieu (TOIL) is available for this work.
· Applications from people who reflect the community we support are most welcome
· The post holder will need to complete an enhanced Disclosure and Barring Service check (DBS)
Please apply via Charityjob with
- An up to date CV
- In the place of a cover letter, please "summarise on one page what you think are the most important qualities and attributes that you would offer as CEO at Home-Start Camden & Islington"
Stage 1 interviews will be held the week commencing 2nd June
About the Role
Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor to join the Advice Service team at the University of Manchester Students’ Union (UMSU).
In this vital role, you’ll provide free, independent, and confidential advice to students across a range of key areas. Whether it’s supporting someone through an academic appeal, navigating complex housing issues, managing financial hardship, or dealing with personal challenges, your role is to ensure students feel heard, informed, and empowered to take the next steps.
You’ll be part of a small, dedicated team working in a busy, varied environment that puts student wellbeing at the heart of everything we do.
Key Responsibilities
- Deliver One-to-One Support: Provide impartial, confidential advice on academic concerns (appeals, complaints, disciplinaries), housing issues, financial support, and personal or welfare-related challenges.
- Support in Crisis: Offer guidance and emotional support to students experiencing difficult or distressing circumstances, such as mental health issues, harassment, or financial insecurity.
- Create and Share Resources: Develop accessible self-help materials (articles, videos, workshops) to empower students and reduce reliance on one-to-one services.
- Promote the Service: Take part in outreach activities, including campaigns, events, and training, to raise awareness and improve access to advice and support.
- Track and Report Issues: Use our case management system to record casework clearly and securely, and help monitor trends in student issues to inform future campaigns.
- Collaborate and Contribute: Work closely with colleagues across UMSU to support key periods like Welcome Week and elections, contributing to a supportive and inclusive student experience.
See the full role profile including the person specification for more details.
The client requests no contact from agencies or media sales.
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Hartlepool College.
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until end of May 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application by 19th May, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be contacted after the closing date. Screening calls will be held on 27th May followed by First-round interviews on 3rd June. If required second round interviews will be held on 10th June.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our charity currently operates Three fixed food pantries and a mobile offering at a further four locations within the borough, but we are looking to expand this offering further following a successful round of grant funding.
This role is key to the successful development and operation of the network, ensuring we can reach and support more people in our community.
The role will involve working alongside staff, more than 40 volunteers, and multiple third party agencies to ensure a high quality service is delivered across all locations for our wonderful shoppers
Warrington Foodbank is a charity primarily focussed on the relief of financial hardship amongst people in Warrington and the surrounding area. Particularly, but not exclusively through the provision of food, essential toiletries and household items to individuals and families in need.
We operate the largest crisis food operation within the borough, serving thousands of individuals and families each year who have no other option but to access emergency food supplies.
The charity also delivers an affordable food operation branded as our “Little Shop” pantries and mobile “Vantry”. Our food pantries offer access to high quality, affordable food, with the aim of preventing people from both reaching crisis point by providing more choices to quality food and household items, whilst also giving those who are experiencing crisis a viable, dignified alternative and opportunity to thrive instead of just survive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
We are seeking a proactive and enthusiastic Operations Assistant to support our team and ensure the smooth operation of our office. This is an exciting opportunity for a self-motivated professional to join our warm and friendly mental health charity. This role is ideal for someone who enjoys providing hospitality, supporting mental health initiatives in nature, and ensuring efficient office and field management. The successful candidate will be responsible for, assisting with nature-based mental health activities, and supporting the team and office needs.
The nature of the role may require flexible hours such as occasional evenings to cover monthly volunteer training evenings and other annual events as necessitated by the needs of the charity.
Dose of Nature
Dose of Nature is a mental health charity whose objective is to improve the mental health and wellbeing of individuals through increased engagement with the natural world. Our work is rooted in a wealth of scientific evidence that demonstrates the physiological and psychological benefits of spending time in nature. We deliver ‘nature prescriptions’ to people referred by their GP with a wide range of mental health issues, including depression, anxiety, trauma, and addiction. Our Dose of Nature Prescription Programme is overseen by psychologists and is a genuine alternative to both medication and more traditional psychological interventions. Through a combination of education, first-hand experience, and practical and motivational support, we aim to encourage a greater connection with nature and inspire lifestyle changes that will have a significant and lasting impact on mental wellbeing. Dose of Nature is a fun, supportive and lively organisation that encourages creativity and independence, as well as a strong sense of working together as a team.
Key Responsibilities
Hospitality & Wellbeing Support:
- Greet all guests, acting as the first point of contact between the team and external stakeholders visiting 1 Wharf Cottage, namely our clients, volunteers and partners.
- Prepare and serve teas, coffees, and refreshments to clients, volunteers and visitors, fostering a welcoming atmosphere.
- Assist the operations and psychology team with daily administrative tasks, including managing scheduling meetings and client assessments / reviews.
- Assist in the set-up and facilitation of nature-based mental health group activities, providing support to the group leaders and facilitators (where required).
- Support the team in ensuring a comfortable and supportive workspace.
Event Coordination:
- Assist in coordinating and executing group sessions, meetings, events and wellness workshops as required.Support logistics, venue setup, and participant coordination for monthly, quarterly and annual events.
- Provide on-the-ground assistance during events, activities and group sessions.
- Oversee the purchase of supplies, including food and drinks, for our monthly volunteer evening events.
- Provide evening and / or weekend support at our bi-annual social events for our client base, volunteers, and donors (dates are always arranged well in advance).
Operational & Administrative Support:
- Provide general support for the day-to-day operations of the office, ensuring a productive, efficient and well-functioning working environment. Assist the Operations team in scheduling and coordinating client assessment and review appointments, workshops, and mental health activities in nature.
- Act as a point of contact for staff and volunteers, addressing logistical and office needs.
- Manage office supplies, ensuring restocking and organisation.
- Liaise with vendors and maintenance services as needed.
- Provide other general administrative support to the psychology and operations team, including making online orders, liaising with printers, and preparing resources for training events.
The attached Job Description sets out further requirements of the post but is neither exhaustive nor exclusive and the postholder may be required to undertake such other duties and responsibilities as may reasonably be expected of an employee of this grade.
*If you do not fit all the criteria but have relevant skills and experience that could make you a good fit for the role, then we would love to hear from you. You do not need to have done this exact role before. For enquiries or an informal conversation please contact our Guildford based Operations Manager, Melissa Chakanetsa.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
Salesforce Administator
Role purpose
As an experienced Salesforce Administrator with strong development and project delivery skills, you'll be the go-to expert for maintaining, improving, and scaling our Salesforce platform to support service delivery, reporting, and insight. You'll work closely with colleagues across teams to optimise systems, support data-driven decision making, and contribute to wider organisational impact.
Main responsibilities and accountabilities
· Own and manage the Salesforce support function, triaging and resolving tickets, analysing issues, and escalating as needed, while keeping users informed via our internal support system.
· Lead the delivery of Salesforce projects and enhancements, including scoping requirements, managing timelines, coordinating with stakeholders, and ensuring successful rollouts.
· Collaborate with the Business Analyst to design and build insightful dashboards, custom reports, and data visualisations to support decision-making across programmes and services.
· Configure and maintain all aspects of the Salesforce platform including custom objects, fields, workflows, validation rules, page layouts, profiles, permission sets, and user management.
· Maintain data integrity by managing imports, exports, de-duplication, and regular audits to ensure clean, consistent, and reliable information across the system.
· Conduct system testing, regression testing, and coordinate user acceptance testing (UAT) for all Salesforce updates and enhancements, including those from seasonal releases.
· Support the creation and integration of FormAssembly forms with automated workflows and ensure secure, accessible data capture processes.
· Develop and maintain up-to-date technical, configuration, and process documentation to support internal knowledge transfer and business continuity.
· Deliver onboarding and ongoing training for users, run workshops, and provide tailored guidance to build confidence and promote effective system use.
· Prepare and deliver data reports for internal and external stakeholders, including quarterly performance reports for funders, local authorities, and programme partners.
· Use Salesforce data proactively to identify trends, support programme development, and contribute to our digital transformation strategic plan.
· Ensure compliance with internal data management standards and external data protection requirements (e.g. GDPR).
· Contribute to continuous improvement of our digital infrastructure, bringing in new ideas, integrations, and automation opportunities to improve efficiency and outcomes.
Person Specification
Essential skills and experience
· Proven experience as a Salesforce Administrator with hands-on configuration expertise.
· Demonstrable experience managing Salesforce projects from concept to delivery.
· Strong stakeholder management and communication skills; comfortable working with both technical and non-technical teams.
· Strong understanding of agile project management principles and tools (e.g., Microsoft Planner, Jira, Trello).
· Advanced reporting and dashboard design using native Salesforce tools.
· Experience with Salesforce declarative development (e.g., Flow, Process Builder, validation rules).
· Proven ability to document systems and processes clearly for both technical and end-user audiences.
· Understanding of data protection principles and best practice in data governance.
· Comfortable with change management, user training, and system adoption strategies.
· Experience in working collaboratively with developers, product owners, and analysts.
· Excellent problem-solving skills and attention to detail.
Desirable skills and experience
· Salesforce Platform Developer I or II certification.
· Experience with Campaign Manager, FormAssembly, Power BI, or other integration tools (e.g., Zapier, MuleSoft).
· Familiarity with Salesforce Nonprofit Success Pack (NPSP) or Experience Cloud.
· Interest in social mobility, equity, and supporting underrepresented communities.
· Experience in a mission-driven, nonprofit, or public sector organisation.
· Ability to balance technical delivery with a user-first mindset.
For full details please see the candidate pack available on Charity Job.
Timetable
Applications close at 5pm on Tuesday 20 May
Please note that the closing date may be brought forward if we receive strong applications.
How to apply
Please apply via Charity Job. You will be asked to submit your CV and to complete some application questions.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
The client requests no contact from agencies or media sales.
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Wiltshire College (Lackham, Chippenham, Salisbury, Trowbridge)
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until end of May 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
- We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application by 19th May, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be contacted after the closing date. Screening calls will be held on 22nd May followed by First-round interviews on 3rd June. If required second round interviews will be held on 10th June.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
Are you a creative and capable person who loves bringing events to life? Do you have experience organising well-run occasions, managing spaces, and turning great ideas into memorable experiences? If so, we’d love to hear from you!
The Florrie is looking for a reliable, organised, and enthusiastic Events Coordinator to oversee private bookings and help run events in our vibrant new youth space, The Basement, as well as support larger venue-wide events. This state-of-the-art facility features a cinema, radio station, and activity zone, and hosts everything from children’s parties to community conferences.
A Liverpool landmark for over 130 years, The Florrie is a Grade II listed Victorian building and a thriving hub for arts, culture, and community life in South Liverpool. As part of this legacy, you’ll play a key role in ensuring our events run smoothly and reflect the welcoming, creative spirit at the heart of everything we do.
For more information on this role, please find our full job pack attached.
Key Responsibilities
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Coordinate all enquiries, bookings, and events in The Basement, acting as the main point of contact for clients and ensuring a smooth experience from start to finish.
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Promote and maximise use of the space by responding to enquiries promptly, maintaining efficient booking systems, and building relationships with external partners.
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Oversee event delivery, especially children’s activities (e.g. parties, screenings, games), and ensure the space is safe, clean, and ready before and after each event.
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Manage operational logistics including safeguarding, scheduling, risk assessments, and staff support.
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Support charity-wide events and collaborate with Florrie teams to promote use of The Basement across programmes.
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Contribute ideas to improve the customer experience and enhance The Basement’s role as a valued community venue.
Essential Requirements
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Proven experience coordinating youth or community programmes and managing public-facing spaces.
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Strong background in event planning, including working with partners and overseeing venue hires.
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Excellent organisational and administrative skills, with confidence handling schedules, bookings, and budgets.
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Sound knowledge of safeguarding, health & safety, and professional conduct in youth/community settings.
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Effective communicator with the ability to engage children, families, and external partners.
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Flexible and dependable, with availability to work evenings and school holidays.
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Full D1 UK Driving Licence required (no personal vehicle needed).
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Appointment subject to DBS clearance and satisfactory references.
Benefits
The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community.
In return, we offer:
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Pension scheme
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Discount in our on-site cafe
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On-site parking
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Development and training
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Access to free wellbeing activities such as yoga, keep fit, walking group, gardening
If you’re ready to take on a meaningful role where your skills will make a difference, apply today!
We are looking for a talented Designer to help shape our visual identity and communicate our campaigns effectively, with a strong commitment to equality, justice, and worker empowerment.
As a Designer at PCS, you will play a key role in developing high-quality compelling content that engages, informs, and inspires our members and the wider public. You'll work across print and digital platforms, creating impactful designs that support our campaigns, events, and communications.
Salary and Location
- Band 3, London Spine points 33-29
- Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
- PCS Clapham
Successful candidates for the post of Designer will be able to demonstrate:
- A strong portfolio showcasing a mix of digital, print design and marketing materials, created within brand guidelines
- Experience of working collaboratively on multiple projects simultaneously from concept to completion, meeting deadlines and budget requirements
- Proficiency in InDesign, Photoshop, and Illustrator and a working knowledge of Premiere Pro and Microsoft 365 applications. An understanding of HTML/CSS fundamentals would be an advantage
- Knowledge of design trends and developments
The main duties of the Designer role include:
- Creating compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
- Helping to maintain a strong, consistent visual identity across all union communications
- Creating infographics and data visualisations to simplify complex information
- Contributing to PCS's social media work
Closing date: at 12 midday on Wednesday 14 May 2025
Interviews will be held by Zoom: Wednesday 28 May 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: DESIGNER
Ref: 0225
Grade: Band 3, London
Salary
Spine points 33 29
Starting salary £43,715 p.a. rising to £48,846 p.a.
Location: PCS Clapham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
To create design solutions to PCS staff, members and reps, that align with the unions brand guidelines, standards and objectives.
Responsible to: Band 4, line manager
Responsible for: N/A
Contacts
External:
Freelancers, photographers, printers and suppliers, PCS reps and members.
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Support Services, Balloting, Print & Distribution, Digital and other internal departments.
Main duties and responsibilities
1.Design
- Conceive, develop and create compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
- Help maintain a strong, consistent visual identity across all union communications
- Work collaboratively with others to design and deliver inclusive and accessible content that meet the needs of all users
- Create infographics and data visualisations to simplify complex information
- Execute multiple design projects from concept to completion, meeting deadlines and budget requirements
- Prepare artwork, reports and other documents for print production and digital use
- Stay up-to-date with design trends and industry best practices
- Ensure all photography and illustration reflects PCSs Equal Opportunities Policy
- Work with colleagues across PCS to ensure timely planning of communications work ahead of key events, ballots, etc
- Work with the Technology Services and Communications Team to help deliver effective digital communications
- Contribute to project-based work
- Contribute to PCS's social media work
2.Training and support
- Advise staff members and lay reps in the effective use of design in communications
- Develop good working relationships with staff and reps to ensure that the unions communications are effective
- Advise PCS staff and other contributors about effective design strategies relevant to their specific needs
3.People Management (where appropriate)
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity issues in line with the wider PCS approach
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
4.Team Working
- Proactively promote team working
- Actively participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide support to team members
5.General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion and with advance notice
Person Specification: DESIGNER
Ref: 0225
Date: April 2025
Location: Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Minimum 3-years experience, preferably in a campaigning, non-profit, or trade union environment
- Experience of translating basic design briefs into innovative and compelling designs and translating complex ideas into impactful and eye-catching graphics
- Experience with digital design, including social media assets, web design, video editing and email marketing
- Project management involving multiple stakeholders and competing priorities
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Knowledge and understanding of trade unions, campaigning and work of the public sector
- Knowledge of design and print processes and trends
- Impact and use of Digital and IT applications in a trade union
- Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a working knowledge of Premiere Pro and Microsoft 365 applications
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to work with others to understand and explain detailed project requirements and create design solutions
- Excellent attention to detail and the ability to work on multiple projects simultaneously
- Creative illustration of on-brand ideas for a diverse audience
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Young People Support Worker
We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation based in Bishop Auckland County Durham.
Position: Young People Support Worker
Location: County Durham
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum plus pension and other benefits
Closing Date: Thursday 15th May 2025
About the Role
As Young People Support Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will be responsible for a caseload of clients as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
Key responsibilities include:
• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.
• Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans.
• Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities.
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.
• Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations.
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.
• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.
• Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required.
About You
You will need to have the following skills and experience:
• Experience working with young people or those affected by homelessness.
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Are you a people-person with a passion for wildlife? We’re on the hunt for a driven and creative individual to inspire action and generate vital support for The Wildlife Trust BCN. As an Events and Promotions Officer, you’ll be a driving force behind connecting people with nature and inspiring lasting support, from engaging the public at events to guiding new supporters into our journey and keep our mission alive both online and on the ground. We are looking for an individual who is enthusiastic about encouraging members of the public to support our work knowing, that through this, you can make a real and lasting impact to local wildlife and wild spaces. If you’re passionate, proactive, and eager to make a meaningful difference, we’d love to hear from you!
The Wildlife Trust for Bedfordshire, Cambridgeshire and Northamptonshire has over 38,000 members and is looking for someone to join the Supporter Engagement Team to focus on developing and delivering event and engagement opportunities to maximise income and membership growth. The role includes lead generation and membership recruitment activity. This is an excellent opportunity to bring your experience to a position where you can contribute directly to a cause that you are passionate about. We have been protecting wildlife and wild spaces for over 60 years and are part of the largest conservation charity in the country providing secure environments for a diverse range of wildlife to thrive. We need our members now, more than ever, to help us continue to tackle the climate and nature crisis so that we might all enjoy a wilder future.
In return we will offer:
- Full induction training, ongoing support, and regular team/work party days
- Ability to work in a variety of environments providing strong job satisfaction with an amazing local Charity
- Travel expenses, branded clothing, use of a Pool Vehicle
- A good holiday package and a pension scheme
Travelling across Bedfordshire, Cambridgeshire, and Northamptonshire, you’ll bring your passion to life at events, nature reserves, and visitor centres using a fully-branded gazebo and interactive displays. You’ll design and deliver a programme of engaging wildlife-themed talks and walks, support flagship events like our AGM, and contribute to both public and corporate engagement. Working closely with colleagues, you’ll help develop systems and internal resources that ensure consistent branding and powerful messaging, boosting supporter engagement, generating vital income, and strengthening our connection with the communities in our three counties.
The main objectives of the role are to:
- Inspire and engage the public by promoting the mission and work of the Trust.
- Generate leads from public interactions, guiding them into our supporter journeys and recruiting new members and supporters for the Wildlife Trust for BCN.
- Support the Corporate Partnership team by participating in regular events, work parties, walks, and talks.
- Work with the Supporter Engagement Manager and the Communications Team to review and update the membership sections of the Trust website.
Please note that this role will require lone working and some weekend and evening working.
Working Hours:
Full Time (37.5 hours per week). Part time hours may be considered.
Type of Contract:
Fixed Term (2 years - may become permanent upon evaluation)
Closing date:
Monday 2nd June 2025, 11:59pm
Interview date:
Thursday 12th June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.
Send less to landfill and more to a good cause
A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.
We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.
A unique opportunity – about the role
This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual.
As part of this role, you will:
Manage day-to-day app activity
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Review and manage business ‘offers’ and charity ‘needs’
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Provide the first response to inbound enquiries and support questions
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Verify eligibility of new charity sign-ups
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Process premium business account purchases and renewals
Support regional volunteer teams
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Onboard and train new volunteers
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Coordinate volunteer activity across the regional teams
Support ad-hoc projects, for example:
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Assist with the introduction and adoption of new app features
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Coordinate in-person events and conferences
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Conduct research for growth and partnership initiatives
Lead operational maturity and process improvement
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Identify opportunities for automation and self-service to enable us to scale efficiently
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Identify and implement ways to scale volunteer activity
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Own the reporting of KPIs (e.g. app activity)
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Develop and maintain policies for business regulations and compliance
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Establish basic employment/HR processes (for you to become employee #1)
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Assist with and simplify bookkeeping and financial reporting
About you – who we're looking for
This is a broad and varied role of critical importance to the smooth and effective running of the charity.
Your experience:
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Entrepreneurial (ownership and development of an idea)
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Project management (formal or informal)
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Business operations (finance, HR, regulatory)
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Communications and teamwork
Your skills:
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Excellent organisation and planning skills, comfortable managing multiple competing priorities.
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Excellent digital skills, comfortable with learning new technologies.
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Excellent communicator, presenting complex information clearly in verbal and written form.
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Critical thinker, able to identify improvements to the way we work.
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Self-starter and a fast-learner.
Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.
Experience with the following applications is not required, but would be an advantage:
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Google Workspace (Mail, Chat, Docs)
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Zoom, Google Hangouts
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Stripe, Xero
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Google Looker / Big Query
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The A Good Thing app, naturally!
How we work
This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.
We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.