Training services administrator jobs in romford, england
Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.
As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.
What you will do:
- Devise and deliver public affairs strategies aligned with RCR’s objectives.
- Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
- Provide strategic advice and briefings for senior leadership.
- Coordinate public affairs activities across the UK and devolved nations.
- Collaborate with media and digital teams to create impactful campaigns.
- Monitor political developments and identify influencing opportunities.
- Support member engagement and promote public affairs initiatives.
What you need:
- Sound knowledge of political and parliamentary processes.
- Proven experience in public affairs and stakeholder influencing and engagement.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively.
- Commitment to the values and objectives of the RCR.
If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Fundraising Executive (maternity cover) is a key part of our small but busy Community and Events Fundraising Team, leading on key fundraising events and activities, personally supporting individual fundraisers and giving support to the Senior Philanthropy & Partnerships Manager. Recruitment for an Individual Giving & Community Fundraising Manager is currently underway. Once complete reporting lines will be reviewed.
The post holder will be responsible for:
• Supporting and inspiring all running and challenge and community fundraisers
• Supporting the Senior Philanthropy & Partnerships Manager on special events, including the annual Gala Dinner.
• Managing our community fundraising events and activities, with support from the Individual Giving & Community Manager (once in post).
• Ensuring data relating to fundraising activity above is accurately updated and effectively utilised
The post holder will be an ambitious, creative self-starter who is passionate about World Child Cancer’s programmes as well as our fundraising activities. They will work as well in a team as they do on their own and be happy to undertake administrative tasks as well as more complex fundraising projects. This is a varied and challenging opportunity to develop your fundraising career whilst supporting children with cancer. As a smaller organisation (circa £3m) everyone has to be prepared to support each other, so tasks may vary.
Key responsibilities
• To support the Senior Philanthropy & Partnerships Manager to reach or exceed the annual income target set, within the defined expenditure budget, through activities such as Challenge Events, World Child Cancer Special Events and Community Fundraising.
• In conjunction with the Individual Giving and Community Fundraising Manager (once in post), set activity budgets and work within them, accurately recording all income and expenditure.
• Manage the charity’s community fundraising programme including, but not limited to, London Marathon, DIY fundraising, and Outlanders group.
• Develop and lead on relationships with gamers to fundraise for World Child Cancer.
• Support the Senior Philanthropy & Partnerships Manager to manage the Ambassador group and delivery of special events.
• Lead on management of the annual Summer and Christmas Ambassador Quiz events.
• Support Senior Philanthropy & Partnerships Manager with corporate fundraising.
• Work with the Marketing Executive to promote our Events and Community activities.
• Work with the Marketing Executive to create content ideas to grow our engagement across digital platforms.
• Represent World Child Cancer at events and activities.
• Ensure all World Child Cancer fundraising activity adheres to GDPR and the Fundraising Regulator Code of Fundraising Practice.
• Deliver exceptional, timely supporter care at all times via phone, email and in person.
• Manage the supporter database – segmenting donors/ streamlining/ imports and exports, utilising the events tab, adding one off donations, adding regular donations, ensuring consent/gift aid statements are up to date, training team/ maintain accurate records on Raisers Edge.
Person Specification
Essential:
• Demonstrable track record of fundraising from community, events, or individual fundraising.
• Proven track record of building strong, effective relationships.
• Excellent written and verbal communication skills with the confidence to communicate with supporters virtually, over the phone and in person.
• Understanding of the importance of delivering high quality supporter care.
• Highly organised, able to develop an event/activity plan and meet deadlines.
• Strong track record of developing and managing systems and processes and a good eye for details.
• Ability to work on own initiative and as part of a team.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong IT skills using the Microsoft Office package.
• Empathy and diplomacy surrounding the issues of children’s health and the passion to want to improve the lives of children with cancer.
• An understanding of the international context of World Child Cancer’s work and an ability to market the Charity’s work
• An understanding of diversity issues and commitment to equality
Desirable
• Experience of managing volunteers.
• Experience of working with Raisers Edge or similar database.
• Knowledge of other fundraising streams.
How to apply
To apply for this position, please provide your CV and a supporting statement (maximum 2 pages)
that addresses the “essential” criteria in the Person Specification.
Timetable
Closing date for applications: 14 July 2025
Interviews: 21 – 31 July
The successful appointment is subject to a satisfactory criminal records disclosure and written
references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Full Time
Hours: Full-Time, 35 hours per week - occasional evening / weekend work required*
Department: Programme Delivery
Reports to: Programme Leader
Location: London, Hybrid – 1-2 days in the office per week as well as time out and about in schools
Salary: £32,000 per annum
* In support of mentor training and other programme activities
(The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, and Lambeth)
Benefits
- Hybrid working
- 2 Me days
- 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years
- Birthday bonus day off
- Option to swap bank holidays for other religious holidays
- £100 training budget to support your personal development
- TOIL (time off in lieu) for any weekend/evening work
- Working with a values led, supportive and fun team
Our Values and Behaviours
At TKN our mission and values still follow our founder’s original vision:
· Vision – Every child gets to live the life they choose.
· Values – Fun, connection, diversity, curiosity and integrity.
· Mission – To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures.
As a team we also agreed the following behaviours will guide the way we work:
Respect Empowerment Collaboration Co-Confidence Exploration
Role Purpose
To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation’s goals — including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth.
This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme makes on children’s lives.
Core Responsibilities
1. Mentor Management & Support
- Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals.
- Manage up to 55 active mentor-mentee pairs, leading the administration cycle and our quality framework.
- Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes
- Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance.
- Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys.
- Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups.
- Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring.
2. Programme Delivery & Development
- Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually
- Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly.
- Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas
- Collaborate with Programme Leaders to identify improvements and co-create new approaches or resources.
- Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development.
- Plan and arrange group 2-3 mentoring sessions annually with other programme managers
3. Volunteer, Referral & Community Engagement
- Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery.
- Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained.
- Provide updates of the programme to referral partners and share content to internal marketing and schools colleagues to support completing the schools termly impact template
- Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme.
4. Safeguarding
- Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times.
- Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors.
- Review and assess weekly delivery session reports from mentors, updating Salesforce as required.
- Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance.
- Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed
Skills Required for this Role
- Relationship Management: Build and maintain trust with mentors, children, schools, caregivers, and community partners.
- Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins.
- Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy.
- Safeguarding & Compliance: Strong understanding of safeguarding principles and policy application.
- Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks.
- Child-Centred Practice: Committed to capturing and integrating children’s voices in all areas of programme design and evaluation.
- Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children
We will hold first round calls and then a formal interview for those who are successful. We will be interviewing on a rolling basis so early applications are encouraged
Our Commitment to Safeguarding and Equity
Safeguarding Committment
Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity Commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
The client requests no contact from agencies or media sales.
We're looking for a highly organised and proactive Programme Coordinator to help deliver one of the UK's most respected parenting programmes. If you're passionate about social change, thrive on responsibility, and enjoy working with people, across projects, and with data, research and communications, this is your chance to join a mission-driven team making a difference.
You will be at the heart of programme delivery, ensuring that projects run smoothly and have the systems, communications and coordination needed to make an impact. You’ll also contribute to our research and evaluation work, helping us understand what works and who it works for.
We’re looking for someone who is highly organised, confident using digital tools, and enjoys working across a range of tasks. You will need to be self-motivated, flexible, and able to engage with delivery partners, funders, service users and researchers. You’ll be supported by a collaborative and values-driven team, and have the opportunity to grow your skillset across multiple areas
To tackle racism and positively transform the lives of Black, Asian and ethnically minoritised communities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Manager
Reporting To: Director of Operations
Salary: £38,000- £40,000 per annum (based on experience)
Location: London/Head Office Tooting Works
Contract: Permanent/full-time
Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)
About Us:
Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business.
Role Summary:
The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.
Role Responsibilities:
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
- Ensure the lettings process is well-managed and aligned with policies.
- Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
- Contribute to strategic operational planning and continuous improvement initiatives.
- Identify and resolve operational challenges in collaboration with senior management.
- Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.
Building Maintenance
- Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
- Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
- Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
- Conduct regular building inspections and implement corrective actions as needed.
- Drive sustainability initiatives, including energy efficiency and waste reduction.
- Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
- Maintain the Visitor Management System and ensure it is used appropriately and consistently
Health & Safety
- Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
- Develop and monitor health & safety procedures tailored to the site.
- Organise relevant training for staff and enforce contractor compliance.
- Maintain accurate H&S records, incident reports, and lead periodic audits.
- Support development and execution of emergency response and business continuity plans.
- Fire safety responsibility (Fire Safety designated person)
Lettings and Lease Management
- Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
- Check we are maintaining up-to-date tenancy records,
- Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
- Carry out twice-yearly audits of lease documentation.
- Maintain relationships with tenants to support retention and satisfaction.
- Monitor lease management by team, lease compliance and resolution of any lease-related issues.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
- At least 2 years’ experience in operations work.
- Previous experience in Lease management
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software,
- or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Rewards
- 25 days of annual leave plus bank holidays
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check.
- Receipt of two satisfactory references.
- Proof of eligibility to work in the UK.
- Safeguarding training (can be trained on the job).
Please submit your CV and cover letter stating why you are interested in this role.
Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
All Candidates must submit their CV and Cover letter.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time and permanent contract. This role is based at our UCL East campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
The post-holder will support the day-to-day operations of activity at the UCL East Campus, help other Union departments in the activity they run at UCL East and support our team with social media, events and student engagement initiatives on the campus
Do you have experience in event and social media support? Do you enjoy working with students and creating an exceptional experience for them? If the answer is yes, then we want to hear from you!
Our ideal candidate will have some basic event and social media knowledge, excellent administrative capabilities and should be comfortable supporting student staff.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.
We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.
In this pivotal role, you’ll:
- Enhance member satisfaction and engagement through strategic communication and outreach.
- Coordinate a diverse and profitable CPD programme, including our annual conference.
- Drive membership growth and diversification, with a focus on inclusion and innovation.
- Support and celebrate our vibrant volunteer network.
- Work flexibly from home, with a supportive and collaborative team.
Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.
Apply by: Sunday 20 July 2025
Interviews: Week commencing 4 August 2025
Location: Remote (UK-based)
Salary: £30,000 per annum (pro-rata if part-time)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: A level Group Tutor Contractor across Chemistry, Maths and Physics
Salary: £35 per tutorial
Reporting to: Group Tuition Manager
Contract: For the 2025/26 academic year with the option to renew at the end of the year
Job Location: UK (nationwide, remote)
Successful candidates must have the right to work in the UK by the time employment commences
Interview Date: May - July
Start Date: Between September and November depending on student demand for tuition subject
We are currently looking for Chemistry, Maths and Physics tutors. Recruitment is limited to these subjects as applications for all other areas have closed due to high demand.
About the Role
Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?
We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.
Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.
About the Organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.
Role Responsibilities
- Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform
- Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
- Effectively monitor and assess student progress, providing feedback when requested
- Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
- Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
- Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times
Person Specification
- At least two years A level teaching and/or tutoring experience
- Positive, engaging and flexible teaching style
- Familiarity with and strong knowledge of relevant exam boards and specifications
- Evidence of ability to tutor one or more of the following subjects to A level standard: Chemistry, Maths and Physics
- Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
- UK based, with the right to work in the UK
- Passionate about The Access Project’s mission
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Why Work at The Access Project?
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities.
We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.
Our Values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or Most Recent Employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
- Proof of qualification is required before the appointment is confirmed
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Coalition for Global Prosperity
The Coalition for Global Prosperity (CGP) brings together political, military, business and faith leaders who believe that an effective development budget, alongside an active diplomatic and defence strategy, keeps Britain at the forefront of saving lives, alleviating poverty and bringing freedom, security and prosperity to those who need it most.
At a time when the UK's role in the world is being redefined, Britain is at its best when it acts as a global leader in development as well as in defence and diplomacy. With a smart and effective aid budget, which leverages British expertise, the UK can transform lives.
CGP brings together a wide coalition of aid supporters, with backgrounds from across the military, faith, business and political communities. We organise public and private events to explore the UK's role as a global leader. We regularly host influential figures and thought leaders to speak at our events, previously we have hosted David Attenborough, Julia Gillard, Theresa May, Gordon Brown, Boris Johnson, Bill Gates and David Cameron as speakers.
You can find out more information about the Coalition and its work on our website.
Overview / purpose of the role
We’re looking for a Finance & Operations Officer who is interested in developing a career in bookkeeping and/or accountancy within the nonprofit sector. This is an ideal opportunity for someone with 1–2 years of experience in a finance or operations role who is looking to build on that foundation and grow their skills in a mission-driven organisation.
You don’t need to have specific qualifications in finance or accounting - what matters most is a strong interest in charity finance, excellent attention to detail, and motivation to grow professionally. You may have worked in a junior finance, administrative, or operations role, and are now ready to take on broader responsibilities and deepen your expertise.
The Finance & Operations Officer is a central resource within CGP, working with colleagues in the Operations Team, and across the organisation to provide financial and operational support to all areas of our work. They will work closely with the Head of Operations & Evaluation to process invoices, expenses and conduct weekly payment runs, ensuring that all financial policies and procedures are carefully adhered to. They will also support colleagues to follow our financial policies and processes and act as the first point of contact for any questions on these procedures. Additionally, they will provide general administrative and operational support to colleagues as outlined in the below job description.
Reporting to: Head of Operations & Evaluation
Responsibilities
Finance
-
Managing our accounts payable inbox, monitoring all incoming invoices and following up with team members on any missing information if required
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Processing and coding invoices in Xero accounting software ahead of weekly payment runs
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Checking that correct coding and approval procedures are followed for staff expenses
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Conducting weekly payment runs via our online banking system
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Coordinating our monthly payroll processes (working with external providers)
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Working with the Head of Operations & Evaluation and Director of Finance to support the development of funding proposals
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Working with the Head of Operations & Evaluation and Director of Finance to support financial reporting on grants for external donors
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Supporting the Head of Operations & Evaluation and Director of Finance with general financial administration, record keeping and tracking budgets
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Provide training on expense and invoicing processes to new members of staff and generally acting as the first point of contact for all staff on any finance procedure questions (full training will be provided)
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Supporting the Senior Management Team (SMT) and our Director of Finance to develop the annual organisational budget and report against it quarterly
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Providing budgeting support as required for colleagues internally
Office Management & General Operational Support
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Acting as the key point of contact between CGP & our coworking office space (organising memberships, meeting room bookings, invoices, printing credits, equipment, internal events etc.)
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Organising post, stationery supplies and managing stocks of office equipment
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Maintain/organise our filing and cloud storage systems logically and efficiently, in a data protection compliant manner.
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Ad hoc IT support as required, including online troubleshooting and logging support requests with service providers when necessary.
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General administrative support to the CEO and Head of Operations & Evaluation
Human Resources
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Support with recruitment processes within CGP, including assisting members of the team to schedule and coordinate job interviews, contact candidates and file incoming applications.
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Working with the Head of Operations & Evaluation to organise internal events like team away days and staff team building activities.
Person specification
The right candidate will bring some prior experience in a relevant role, alongside enthusiasm for nonprofit finance and operations. They will have an aptitude for maths and finance, excellent attention to detail and a meticulous, methodical approach to work and troubleshooting.
We are looking for someone who:
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Has 1–2 years of experience in a finance, bookkeeping, administrative, or operations role
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Is interested in building a career in nonprofit finance and is open to pursuing further financial training
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Is broadly supportive of UK Aid
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Is an independent worker, self-starter who can take responsibility for projects through to completion
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Has excellent IT skills, proficient with MS Office programmes (particularly Excel) and Google Workspace, and the ability to learn to use new software as required (for example, Xero, Soldo and Salesforce)
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Has great people skills, and the ability to build positive working relationships with colleagues and external stakeholders
To apply
To apply, please go to our website and fill in the form. Please upload a CV and a cover letter outlining why you are interested in working for CGP.
We review applications on a rolling basis, if interested please apply as soon as possible.
The client requests no contact from agencies or media sales.
The Association for Cultural Enterprises (AfCE) supports over 500 member organisations across the UK and internationally, helping the cultural sector generate earned income through commercial activity. As an Arts Council England-funded organisation, AfCE delivers sector-leading training, benchmarking, data-led insights, events, and advocacy to drive financial resilience in arts, heritage, and culture.
AfCE runs a year-round programme of live training events around the UK and Europe, as well as its signature annual Cultural Enterprises Conference and Trade Show. We have ambitions to grow attendance at these events, as well as growing our membership.
The Association is a charitable organisation, which also has a trading company, Cultural Enterprises (Trading) Limited (CET).
We are looking for a new Finance Manager to join a small, friendly, and ambitious team, to review the day-to-day processes and policies and identify opportunities to improve reporting and make operational efficiencies. The Association is growing, so now is an exciting time to join our team and work with our members across the cultural sector.
Job Summary
The purpose of this role is to provide sound financial management for the Association and CET through:
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Statutory financial reporting in line with Charity SORP/UK GAAP, including annual returns to Companies House and the Charity Commission
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Management accounting, reporting and analysis to funders, management, staff, and Trustees/Directors
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Preparation and maintenance of budgets, forecasts and plans, including cashflows and project budgets
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Supervision and control of day-to-day accounting transactions, including oversight of the finance aspects of the Apprentice role
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Oversight and implementation of robust financial systems, policies, and procedures
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Responsible for financial queries, working with the Apprentice as first point of contact for external contacts
Main Duties
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Supervise day-to-day accounting operations and ensure accurate financial record keeping, including coding, allocations, reconciliations, and tax accounting
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Oversee invoice generation and debt recovery processes
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Process payments and staff expenses for authorisation
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Produce regular management accounts on an accruals basis, providing interpretation and advice to the Executive Team, Finance & Risk Committee, Trustees/Directors, and funders
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Lead on budget preparation and forecasting, including project-specific budgets; monitor and reforecast as needed
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Prepare statutory accounts in compliance with charity SORP and liaise with external auditors and the Treasurer
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Manage contracts with financial services providers, including bookkeepers, auditors, banks, and investment managers
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Attend AfCE and CET Board meetings
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Fulfil company secretarial duties, including:
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Filing confirmation statements and annual accounts for ACE and CET with Companies House and Charity Commission
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Filing changes in Trustees/Directors
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Complete Arts Council England (ACE) returns, including provision of financial information for quarterly payment processes when required
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Negotiate and implement insurance policies including:
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General insurance
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Cyber security
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Life assurance
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Staff sickness policy
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Trustees’ liability
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Conference insurance
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Oversee monthly payroll, including statutory payments to HMRC and pension providers, and liaise with bookkeepers for payroll updates or changes
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Review VAT returns for accuracy before submission to HMRC
Note on External Bookkeepers
External bookkeepers currently provide support limited to payroll and VAT processing.
Person Specification
Personal Qualities
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Self-disciplined, organised, proactive and self-motivating
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Logical and methodical approach to finance and administration
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Trustworthy, honest, reliable and conscientious
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Confident, professional, and personable, able to communicate easily within a small team and with external stakeholders
Professional Competencies
Essential
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Professional accounting qualification such as ACA, ACCA, or CIMA
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Strong knowledge of charity SORP and charity finance regulations, including VAT and Gift Aid
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Experience with Xero or equivalent cloud-based accounting systems
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Strong reporting skills
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Team player with excellent interpersonal skills
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High level of accuracy and attention to detail
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Experience producing management accounts and supporting senior leadership and boards
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Ability to interpret financial data for non-financial colleagues
Desirable
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Experience working in a small charity or business
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Understanding of the cultural or charitable sector
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Experience of remote working
Benefits
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Unlimited holiday policy
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5% employer pension contribution
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Life insurance
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Flexible working arrangements by agreement with the CEO
We are an inclusive, equal opportunity employer and value diversity. All employment is decided on the basis of experience, merit and organisational need.
Please note that interviews for this role will take place online on Thursday 31st July.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
- Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
- Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
- Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
- Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
- Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
- Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
- Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.
Our ideal Local Quality Advisor should have the following:
- Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
- Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
- Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
- High attention to detail and accuracy in all aspects of work.
- Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
- Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
- A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
- Willingness to learn, adapt, and grow in a dynamic and evolving organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222459
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance
Contract type: Part Time, Permanent
Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover.
This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..
In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.
The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 7 July 2025
Interview Date: 16 and 17 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Position: Centre Operations Manager
Reports to: Executive Director
Location: Jamyang Buddhist Centre, London, with the option for some remote working.
Salary: £28,000 - £32,000 (depending on experience)
Hours: 35 hours per week; occasional evenings and weekends required with TOIL.
Application Deadline: July 16
Purpose
As Centre Operations Manager, you work closely with the Executive Director to support Jamyang’s mission of fostering a caring, warmhearted community. You are the backbone of day-to-day operations, supervising local and resident volunteers in essential tasks such as facilities upkeep, team meal preparation, and general site care. You manage procurement and ensure that operational systems and processes are both effective and aligned with Jamyang’s values.
You’ll also play a key role in helping the Centre live its environmental commitments—making mindful choices in purchasing, resource use, and daily operations that reflect our shared care for the planet.
Key Responsibilities
1. Team & Volunteer Supervision
· Supervise local and resident volunteers in daily centre tasks (facilities upkeep; team meal preparation; general site care), ensuring tasks are completed efficiently, safely, and with care.
· Create and manage volunteer rotas, provide on-the-job guidance, and foster a supportive environment that aligns with Jamyang’s values of care and interconnectedness.
2. Procurement & Resource Management
· Oversee the procurement of goods and services essential for the centre’s operations, ensuring cost-effectiveness, quality, and sustainability.
· Maintain supplier relationships and monitor inventories to support seamless centre operations.
3. Operational Systems & Process Improvement
· Design and implement operational processes that support Jamyang’s mission and values, including record-keeping, contractor management, and facilities oversight: from scheduling minor repairs to coordinating decorative maintenance and small improvement projects.
· Administer digital tools (Asana, BreatheHR, QuickBooks Online) to support collaboration and productivity across the team.
· Ensure compliance with health & safety requirements (liaising with external H&S consultants).
4. Finance & Administration
· Oversee invoice tracking, vendor payments, and financial hygiene (liaising with the external bookkeeping service).
· Support budget monitoring, insurance, utilities, contracts, and other administrative tasks as required.
5. Leadership & Collaboration
· Collaborate closely with the People & Community Coordinator to align systems, onboarding, volunteer support, and community engagement initiatives.
· Foster a culture of calm, warmheartedness, and integrity across all operational functions.
Is This You?
The successful candidate is an adaptable and warm-hearted operational leader who balances strategic thinking with hands-on problem-solving. They are energised by the opportunity to support Jamyang’s activities and values through collaborative relationships, effective systems, and the empowerment of staff and volunteers.
What You’ll Bring to the Team
3–5 years’ experience managing admin or operations in a small organisation or charity, and understand what it takes to keep things running smoothly.
Process Improver: You’re confident designing and refining systems, whether it’s vendor coordination, digital tools, or day-to-day facilities management.
Financially Literate: You’re comfortable processing invoices, working with budgets, and collaborating on financial systems with attention to detail.
Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Quickbooks Online, Microsoft Office, and you use digital tools to streamline operations.
Organised Operator: You’re skilled at managing multiple moving parts—balancing tasks, timelines, and priorities with calm focus and follow-through.
Compensation and Benefits
· £28,000–£32,000 per year, depending on experience
· 35-hour workweek (below market average), supporting a healthy work-life balance
· 33 days’ paid holiday (including bank holidays), above the UK statutory minimum
· Opportunities for professional development and training
· A warm, values-driven work environment at the heart of Jamyang Buddhist Centre
· Healthy, home-cooked vegan lunches provided on working days
· Free access to our full programme of teachings and events (unless otherwise indicated)
We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve.
Jamyang London Buddhist Centre is a peaceful charity offering Buddhist education, community and a sense of calm in the city.




The client requests no contact from agencies or media sales.
We are looking for a newly qualified solicitor or someone in the process of qualifying as a solicitor to join our Public Law team. This is a full-time role for a fixed term period of 12 months. You will be assisting one of the partners based in the Bristol office. You do not have to be based in Bristol and can be based in our London office but should be willing to travel to the Bristol office.
The role will be to assist in immigration, nationality, asylum- founded public law challenges. These include:
- appeal and review proceedings in the Special Immigration Appeals Commission (SIAC) including an ongoing §40 BNA deprivation appeal.
- judicial review claims: unlawful immigration detention which requires understanding of deportation under the Immigration Act 1971 and UK Borders Act 2007 including of those with EUSS leave; trafficking public order disqualification claims; other immigration-related judicial reviews requiring understanding/knowledge of the workings of the Refugee Convention; ECHR; ECAT; legislation: BNA 1948 and 1981; Immigration Acts 1971, 2014 and 2016; NIAA 2002; UKBA 2007; NABA 2002; IMA 2023; immigration rules and guidance, including the test for further submissions under paragraph 353
- compensation claims: false imprisonment claims in the County Court which requires knowledge of immigration enforcement law and practice under legislation, Government policy and common law; historic discrimination claims arising from dated discriminatory nationality laws; and Windrush claims.
Applicants must have an understanding of the judicial review process under Part 54 CPR, including in the Upper Tribunal; familiarity with wider CPR and practice directions for the County Court or KBD claims; and SIAC rules.
Applicants that will be considered include NQ solicitors or those who have undertaken SQE exams and are in the process of qualifying as a solicitor in the next few months. Applicants should be accredited under IAAS at Level 2; or OISC level 3; or have worked in immigration practice, all with case-responsibility experience as this role will require you to run cases, albeit with supervision; and assist with ease on larger cases.
We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation. We particularly welcome applicants from a minoritized background to apply for this role.
Details of the person specification can be found within the application form below, and the job description can be found here. DPGs aims and values can be found here.
Please quote the job reference 2025/10/BRSOL PL in the subject line of your email.
Closing date: 10.00am Friday 18th July 2025
Applications received after this time cannot be considered.
Interviews: Suitable candidates will be invited to attend a skills test and interview in the week commencing 28th July 2025
Please note that if you have not heard back from us by the week of the 10th of August, that your have not been selected to interview for the role. We thank you in advance for your application and would ask you to reapply in future if not successful this time.
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.




The client requests no contact from agencies or media sales.
£28,000 - £30,450 per annum
Fixed term (12 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.
You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.
We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.
You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.
You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.
What we want from you
We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.
You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.
You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.
You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.