Training support volunteer volunteer roles in usk, monmouthshire

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. We are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Managing Director facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Main Duties & Responsibilities

• recruiting new staff
• making sure that staff get paid correctly and on time
• managing pensions and benefits administration
• approving job descriptions and advertisements
• looking after the health, safety and welfare of all employees
• organising staff training 
• monitoring staff performance and attendance
• advising line managers and other employees on employment law and the employer's own employment policies and procedures
• ensuring candidates have the right to work at the organisation
• advising on disciplinary and employee performance problems
• negotiating salaries, contracts, working conditions and redundancy packages with staff and trade union representatives.

Person Specification & Key Competencies

Qualifications and Experience:

· Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation necessary but not essential.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

 Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of One Place London CIC.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification but not essential.

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.
We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month)

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Event

Key requirements

• This role requires one reference

Location

Region

• Northern Ireland

Additional location information

• Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

Barefoot and Free is a grassroots charity that supports families of neurodivergent children and children affected by trauma. We offer fully funded staycations and nature-based respite breaks for families and parent carers who are often at breaking point.

We’re a small, warm team not a large wealthy organisation and we care deeply about what we do. There are no airs and graces here, just real people doing our best to help families who need a break. Right now, we need someone with the skills and experience to help us bring in more funding to meet the growing need.

We’re looking for someone experienced and independent.
This is not a start out training opportunity. You’ll be working alongside an existing bid writer and need to come in ready to get stuck in with little to no guidance, it will test your resiliance and give you some amazing challenges. We’re looking for someone who knows how to write strong, successful bids and is comfortable finding opportunities, matching them to our projects, and managing the process from start to finish, we are giving you alot of exciting responsibility so if you wish to progress and move to the next step and meet some personal goals this is for you. 

What are we looking for?

• Solid experience writing successful funding bids, ideally in the charity or non-profit sector

• Someone self-motivated, confident, and able to work without close supervision

• A clear communicator who can work independently and enjoy networking.

• Someone who genuinely cares about the work we do and wants to help us keep doing it

• Meet funding dealines and reporting deadlines

• Help along with our team to maintain the funding database and outcomes

What difference will you make?

By securing funding through successful bids, you will be supporting Barefoot and Free towards building a more sustainable and resilient organisation. Your input will be instrumental in establishing long-term sustainability, ensuring that our vulnerable families are supported over time. Families are often stretched to the limit with carer roles, supporting vulnerable children and young people without breaks or respite, by securing suitable funding you will be supporting them and the long-term sustainability of the organisation's efforts with the ultimate goal of profoundly improving the quality of life for our families.

We rely entirely on grants and donations. Every successful bid helps keep the doors open for families who often have nowhere else to turn.

Perks of volunteering with us:

• Flexibility to work around your life, take the lead on bids from start to finish

• Join a genuinely warm, down-to-earth team where your input is truly valued and felt

• Be part of something that directly supports struggling families in a very real way

• A rewarding role where your skills will have a direct and lasting impact

• Achieve some personal goals and a chance to build your portfolio with meaningful, purpose-driven work

If you’re looking to be part of something real, something with heart, and you’ve got the experience to make a difference, we’d love to hear from you today.

Overview

In partnership with a second, and possibly third Leader, you will lead a Fire (Group) of 8-12 Young Explorers. Social Leader role is to ensure that all young people can develop and thrive on our expeditions. They provide additional support with pastoral care and behavioural management for young people, particularly those facing challenges. Social Leaders will have demonstrable experience of working with young people in residential environments.

We are looking for applicants who are:

• Able and passionate about leading, inspiring, and facilitating sessions with young people.
• Comfortable spending extended periods in remote and sometimes harsh environments.
• Able to commit to all pre-expedition training events. 

As a charity, all Leader positions are undertaken on a voluntary basis and Leaders join for the intrinsic value of adventure, education, and personal development of young people. 

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Event

Key requirements

• This role requires one reference.

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the L&D Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

About the Charity: Path To Prosper is a UK registered charity that provides professional training to vulnerable young adults in Uganda, enabling them to escape extreme poverty through gaining employable skills. 

Role Overview: The Finance Lead will play a key role in overseeing our financial management, ensuring the charity remains financially sustainable and compliant with all relevant regulations.

You will be responsible for overseeing the financial health of the charity, working closely with the CEO to provide strategic financial advice and support to the Board. You will ensure that our financial operations are transparent, efficient, and compliant with charity law, while reporting to the CEO and Board on key financial matters. You will be entrusted with the responsibility of managing the charity's finances, preparing financial reports, and ensuring that the charity is financially well-positioned to achieve its goals.

Key Responsibilities:

1. Financial administration

   1. Maintain accurate financial records, recording income and expenditure as per agreed categories.

   2. Ensure bank statements match internal financial records.

   3. Process all necessary charity expenses.

   4. Process all invoices received by the charity.

   5. Manage international transfers, and accounts held by international transfer providers. Responsible for transferring funds to agreed providers as per approved budgets and the annual operating plan.

   6. Maintaining charity’s financial signatures as directed by the Treasurer.

2. Financial Oversight:

   1. Lead the charity’s financial planning, budgeting, and forecasting processes in collaboration with the CEO.

   2. Oversee the financial tracking of restricted and unrestricted funds, ensuring that funds are used according to the terms set by donors or funders.

   3. Monitor cash flow, ensuring that the charity’s financial position is healthy and sustainable.

   4. Advise the CEO and Board on financial strategies, risks, and opportunities.

3. Financial Planning

   1. To continually research and suggest to the CEO any changes to banking arrangements that would benefit the charities financial position, such as more favourable banking terms, international financial transfers or interest rates.

   2. To support the operations lead with any approved changes to banking arrangements

   3.  

4. Financial Reporting:

   1. Prepare financial reports for the CEO, including income and expenditure statements, balance sheets, and cash flow forecasts, in line with the organisations agreed income and expenditure categories

   2. Ensure the charity’s financial statements are accurate and comply with accounting standards, charity law, and other relevant regulations. 

   3. Work with external auditors and independent examiners to ensure a smooth annual audit process.

   4. Maintain accurate records and respond to adhoc requests for financial information from the operations team.

5. Compliance and Governance:

   1. Ensure compliance with financial regulations; including the Charity Commission’s requirements and other applicable laws 

   2. File annual returns and financial statements with the Charity Commission in a timely manner.

   3. Advise the CEO and Board on financial governance and risk management.

6. Fundraising and Grant Management:

   1. Support the Fundraising Lead by providing financial insights and reports for grant applications and donor reports.

7. Team Collaboration:

   1. Assist with training or guidance on financial matters where necessary.

Person Specification:

• Essential:

  • Qualified accountant (ACA, ACCA, CIMA, or equivalent) or substantial relevant experience in financial management.

  • Experience with accounting software (e.g., Xero, QuickBooks).

  • Understanding of charity finance; including statutory reporting, VAT, and charity-specific financial regulations.

  • Strong attention to detail and ability to analyse and interpret financial data.

  • Excellent communication skills, with the ability to explain financial information to non-financial stakeholders.

  • Strong organisational skills and the ability to manage time effectively and meet deadlines.

• Desirable:

  • Previous experience as a trustee or in a senior financial role within a charity.

  • Familiarity with charity fundraising practices and grant management.

Benefits:

• Opportunity to make a significant impact on the lives and families of vulnerable young adults living in extreme poverty

• Gain valuable experience in charity finance and governance.

• Work with a committed and passionate team of trustees and volunteers.

• Flexible role that can be done remotely with occasional meetings.

Are you a tech professional passionate about giving back?
Career Compass is looking for a volunteer from the Technology sector to help inspire sixth form students (ages 16–18) by delivering a dynamic session about the world of tech.

We're a UK social mobility charity supporting state-educated students by connecting them with professionals and opening up access to careers they may not otherwise encounter.

What we’re looking for:
A tech professional who can:

• Talk about what it's like to work in the tech industry

• Share insights on the variety of roles available (e.g. software, data, cybersecurity, product)

• Discuss key skills, emerging trends, and real-world challenges in the sector

• Offer honest, relatable advice to students who may be new to the field

Your commitment:

• �� 5 hours upfront to co-design the session with our team

• �� 1.5 hours, twice a year to deliver the session online and answer questions

What you’ll gain:

• The chance to inspire and empower students from underrepresented backgrounds

• A rewarding pro bono opportunity that fits flexibly around your work

• A way to use your industry knowledge to promote diversity in tech

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.

InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees. 

Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided. 

As a committee member you will:

·Work with the student union at your university to establish an InterVol committee. 

·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days. 

·Organise local volunteering opportunities and liaise with our international project partners. 

·Recruit committee members for the following academic year. 

·Oversee volunteer fundraising. 

·Commit to being involved with the student committee for two years. 

·Be based in the United Kingdom to allow travel to meetings.

Person Specification:

·Experience of volunteering in the UK or abroad. 

·Strong teamwork, collaboration, and communication skills. 

·Capable of leading teams and working under pressure. 

·Well-versed at time management and staying organised. 

Are you passionate about the power of creativity? Volunteer with Little Green Pig as a Story Mentor or Illustrator Mentor.

Mentors work alongside our workshop leaders, providing children and young people, aged 7-18 with in-depth support, helping to create a safe space for them to write for pleasure and purpose.

At Little Green Pig we believe that offering children and young people the opportunity to develop writing skills and invest in their imaginations can truly change their lives. It’s a vital form of self-expression that builds confidence, communication and literacy skills - and it’s fun!

We’re looking for volunteer Story Mentors and Illustrator Mentors to support our after-school clubs and on-off projects in Brighton, Worthing, Eastbourne and across Sussex. Please note that these roles are in-person only at various community-based locations.

We’d love to hear from you if you’re:

• Aged 16+

• Based in Sussex

• Patient, enthusiastic and passionate about creativity

• Interested in working with children and young people

• Looking for a fun and fulfilling way to learn new skills and connect with other people.

No training necessary as full training will be given. DBS check and travel expenses provided.

�� Volunteer React Native Developer

Organisation: Running Mammals Ltd (ROOTED)

Location: Remote (UK-based applicants preferred, open to others)

Time Commitment: Part-time / Flexible

Duration: 2–4 months (with potential for extension)

Expenses: Unpaid (volunteer basis)

�� About Us

ROOTED is an emotional support app designed to help people navigate everyday emotional challenges through real-time, AI-powered conversations. Built by a cross-disciplinary team of psychologists, technologists and creatives, ROOTED offers a deeply personal and intuitive mental well-being experience — not just as a tool, but as a companion.

We’ve launched our web version, and now we’re bringing the experience to mobile, starting with React Native (iOS-first).

At the heart of ROOTED is RuMa (Running Mammals) – our proprietary conversational AI, built using cutting-edge LLMs, designed to reflect and respond to human emotion with empathy and insight.

�� The Role

We’re looking for a passionate React Native Developer to join our early-stage team on a volunteer basis. You’ll be helping us bring mental health support to life on mobile, working alongside a small but committed team who care deeply about design, technology, and emotional wellbeing.

What you’ll do:

• Build and structure the ROOTED mobile app from the ground up (iOS-first)

• Develop a real-time chat interface integrated with WebSocket

• Implement REST API integrations (auth, emotion tracking, chat logs)

• Align shared state management with the existing Zustand + TypeScript system

• Collaborate with our AI and design teams to deliver emotionally aware UI/UX

• Optimise performance for cross-platform compatibility (Android optional)

��️ Tech Stack

• React Native (TypeScript)

• Zustand / Redux Toolkit / MobX

• Axios + Socket. io-client

• Node.js, Express, Prisma, MySQL, Redis (existing backend)

• iOS native modules, APNs (push notifications)

�� Ideal Candidate

We’re looking for someone who is:

• Experienced (ideally 3+ years) in React Native and TypeScript

• Familiar with building chat apps or real-time communication tools

• Comfortable with startup environments — fast, iterative, collaborative

• Motivated by mission and social impact — you care about mental health

• Self-driven and communicative, able to work remotely with flexibility

Bonus if you’ve worked with:

• Push notifications (APNs, Firebase)

• CodePush or OTA update workflows

• Emotionally aware design or digital therapeutics

�� Why Join ROOTED?

• Be part of a purpose-driven mental health tech project

• Gain ownership, recognition, and real-world impact

• Flexible remote work and an open, kind team culture

• Co-create something meaningful that could support thousands

�� Interested?

Please email with a brief introduction and any relevant links (e.g., GitHub, portfolio, LinkedIn).

We believe in code and compassion — and we’d love to hear from you.

We are seeking a new Chair to provide strategic leadership at a time when demand for our advice services is at an all-time high. Help shape our vision, champion our mission, and make a tangible difference in the lives of those facing challenges.

About Citizens Advice East Berkshire
Citizens Advice East Berkshire offers crucial help and advice when people need it most. No one but Citizens Advice sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. 

What will you be doing?
We are at an important stage in our development and we are seeking a new Chair to replace our current Chair who will be standing down as her term finishes. We have ambitious plans for our future and we are looking for a Chair who can help drive our mission forward.

Building on our successes to date, we want a new Chair to lead us through the next exciting phase of our journey. You will have a strong background and track record of providing leadership at board and/or senior executive level and will have a passion for supporting people facing tough life challenges. You should have the judgement and vision to operate effectively at strategic level and you should demonstrate the skills and expertise to help drive our mission forward. We are looking for someone with 3 years+ professional experience in one of the fields of Fundraising strategy, Governance, Operations management or Advice / Advocacy. 

We are looking for someone who has:

• Experience of operating at a senior strategic leadership level within an organisation
• Successful track record of achievement through their career
• Experience of charity governance and working with or as part of a Board of Trustees
• Passion for supporting people facing tough life challenges
• Ideally has served as a Chair or Vice Chair and is familiar with leading a Board

What are we looking for?

You’ll need to:

• Understand the type of work undertaken by a local Citizens Advice and the Citizens Advice network
• Understand and accept the responsibilities and liabilities of a trustee
• Be non-judgmental and respect views, values and cultures that are different to your own
• Have a good basis of leadership skills (and preferably you have served within a Board, ideally as Chair or Vice Chair or led a Committee)
• Have the ability to facilitate and lead meetings
• Have good interpersonal skills
• Have good listening, verbal and written communication skills
• Be able to exercise good independent judgment
• Have good numeracy skills to understand accounts with the support of the treasurer
• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• Be willing to undertake mandatory training in your role
• Line manage and support the Chief Executive Officer

What difference will you make?
Citizens Advice East Berkshire makes transformational differences to people who need support when facing life crises. As Chair you will play a significant part in ensuring we are able to expand and grown our services to make a significant difference to many more individuals and families. 

About Roots Academy.

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

As a QA Reviewer at Roots Academy, you'll work closely with Regional Leads and the QA team to help maintain and raise the quality of teaching across our programmes. Your role is to support our instructors by regularly observing lessons, offering constructive feedback, and encouraging their continued growth and development.

Your input will help ensure that students benefit from lessons that are clear, engaging, and rooted in sound educational practice.

Key tasks

· Observe lessons via site visits or submitted video recordings throughout the semester.

· Use standardised forms to assess lesson quality and highlight key strengths and areas that could be improved.

· Offer honest and practical feedback, using real examples to guide instructors toward better practice.

· Work alongside Regional Leads to deliver feedback at set points in the semester and support instructor development conversations.

· Attend feedback meetings and take notes to track progress and follow-up actions.

· Recommend helpful activities for instructors, such as shadowing experienced colleagues, team teaching, or reviewing their own lessons.

· Keep track of instructors needing additional support by scheduling follow-up visits or reviewing new lesson recordings.

· Make sure feedback is received, understood, and followed up with clear next steps.

· Raise any serious concerns or ongoing issues with the Regional Lead or relevant team members.

What we’re looking for

· Background in teaching, mentoring, or classroom observation.

· A supportive but honest approach to giving feedback.

· Good understanding of what makes a lesson effective and engaging.

· Confident communicator with good organisation skills.

· Able to work both independently and as part of a wider team.

· Respectful of diverse backgrounds and familiar with Islamic learning settings.

What we have to offer

· Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

· Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.

· Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

· Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Lydney. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

·50p per mile with reimbursement for approved expenses

·The chance to make a tangible difference in your local community

·Be a part of our excellent EMED Volunteer Team

·Comprehensive induction, training, and ongoing support

·Opportunities to connect with new people

Other duties include:

·Drive patients to non-emergency appointments

·Assist individuals in accessing vital hospital services

·Coordinate with our dispatch teams for seamless operations

·Foster positive relationships within the community

·Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

·A valid driving licence with (no more than 6 penalty points)

·A friendly and empathetic demeanour

·Access to a 4 door (minimum) car

·Alignment with our organization's values

·Basic IT skills (like the use of smartphone)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.