Training volunteer roles

Do you enjoy networking and meeting new people? Are you passionate about volunteering? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.

What is a Volunteering Coordinator?

Volunteering Coordinators are a key role within the team, leading on the local recruitment, induction, on-going support and celebration of volunteers. As the first point of contact for volunteering in the branch, they ensure volunteers are welcomed and supported.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups. To continue providing help when it’s needed most, Volunteering Coordinators ensure that SSAFA has a diverse and committed network of volunteers who are skilled, supported and valued.

What would you be doing?

• Although every SSAFA Branch has different needs, below are the main activities of a Volunteering Coordinator.
• Keeping in touch: Maintaining accurate and up-to-date lists of branch volunteer details and checking in with people about their volunteer experience.
• Supporting volunteer recruitment: Working alongside the Branch Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required, for example, using online volunteer recruitment platforms.
• Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups.
• Welcoming and supporting: In partnership with SSAFA central office teams, supporting the recruitment and induction of new volunteers e.g., carrying out informal interviews and ensuring every volunteer has an identified volunteer manager.
• Celebrating and saying thank you: Seeking ways to celebrate volunteering and to say thank you to volunteers for their efforts.
• Being a volunteering champion: Working with the regional Volunteer Development Manager to promote volunteering best practice across the branch and ensure volunteers have the best possible experience with SSAFA.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, volunteer management – attracting, recruiting, and inducting volunteers. This course lasts approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers.
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from Regional volunteering and operations staff.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• A belief in the impact of volunteering.
• Some experience of coordinating people is beneficial.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Do you have an interest in how technology can enable people with sight loss to live connected, independent lives? We'd love you to get involved in our Glasgow Tech Hub, working with our technology service coordinators to help people with sight loss develop the knowledge, skills and confidence to use everyday technology. We need volunteers to come along on a monthly basis but depending on popularity, this could be increased.

How often will I be needed?

• 8 Hours per Month

Key requirements

• This role requires an enhanced criminal record check and 1 reference

Location

Region

• Scotland

Additional location information

• Mitchell Library, 201 North Street, Glasgow, G3 7DN

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Good communication skills
• Patient approach to training
• Natural tech user
• empowering attitude

Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units, by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - 11/11/2025

Closing date for these opportunities is: 30/09/2025

This Group meet on a Tuesday.

Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units, by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - 11/11/2025

Closing date for these opportunities is: 30/09/2025

Who are we?

We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.

What are we looking for?

We are looking for volunteers to help source, sell and send clothes on Vinted to raise money four services. This isn’t about you listing your own clothes but about sourcing items others can donate that we can then sell.

Who are we looking for?

• Enjoys fundraising but is looking for something that’s a little bit different
• Enjoys being organised
• Likes flexibility in a role
• Collaborative

What do we expect?

• Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
• Have a basic DBS check (preferably be on the update system)
• Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
• A positive attitude to disability and illness. We are happy to answer questions on this.

Interested?

Email us and lets chat! 

Islington Bereavement Service offers emotional, social and practical support to bereaved adults living in Islington.

We need volunteers to befriend bereaved people. You don’t need any previous experience, just good communication and listening skills, empathy and flexibility.

• Offer companionship, emotional support & a listening ear

• Accompany people to appointments or on local outings

• Direct people to important services

What commitment will I need to give?

• You must be able to offer 5–6 hours of your time per month

• You will need to attend a 2 day induction training

• We ask for a minimum commitment of 6 months.

• Learn new skills and gain experience

• Receive peer support and attend group supervision

• We provide travel expenses and reference after 6 months

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Trustees -  Development or Commercial Expertise

Location: Hampshire (Winchester and Eastleigh) - Board meetings held onsite, Committee meetings held remotely
Role: Voluntary (travel expenses paid)
Reports to: Chair of Board of Trustees

Wonderseekers is currently recruiting two new trustees to join our Board - one with expertise in development and strategic growth, and another with a strong commercial background. These new positions have been created in response to the charity’s growth and the evolving needs of our governance structure, ensuring we have the right skills and perspectives to deliver our ambitious strategy and deepen our impact for children and the planet.

About Wonderseekers

Wonderseekers exists to create a more equitable world where all children can treasure science and are equipped and empowered to improve lives and protect and heal our planet. Our strategy, For People and Planet 2030, sets out a clear vision for the outcomes we aim to influence for children and nature.

We value diversity on our Board of Trustees and the unique contributions each trustee brings through their lived, loved, laboured and learned experiences. We aim to reflect the communities we serve across all levels of the organisation.

The Role of a Trustee

As a trustee, you will help shape our strategic direction, oversee the financial sustainability of our charity, influence future projects, and support good risk management. You will work closely with fellow trustees and the Executive Team to ensure Wonderseekers delivers on its mission, always aligned with Our Promise to Children and our regulatory obligations.

General Responsibilities (All Trustees)

• Engage effectively and constructively in Board and Committee discussions
• Develop strong working relationships with fellow trustees and the executive team
• Understand the voluntary sector and the legal responsibilities of a trustee
• Think creatively and innovatively
• Commit time to meetings, preparation, and informal engagement
• Analyse proposals and assess their impact on our mission
• Be passionate about using science to inspire children to live healthier, more sustainable lives

Role 1: Trustee – Development and Strategic Growth

We are seeking a trustee with experience in strategic development, income generation, and fundraising - ideally within the charity sector.

Key Responsibilities:

• Provide strategic oversight of Wonderseekers' forward plans, major initiatives, and campaigns
• Guide the Board on building external relationships with funders, partners, and stakeholders
• Support the Development Team in evolving fundraising strategies (individual giving, grants, trusts, corporate partnerships)
• Shape strategies for income generation, sponsorship, and donor stewardship
• Contribute to public relations, communications, and marketing
• Champion Wonderseekers’ mission and connect new supporters with our vision
• Serve and Chair the Fundraising Committee

Role 2: Trustee - Commercial Strategy

We are also seeking a trustee with a strong commercial background, particularly in the visitor experience sector, with financial acumen and senior experience in either a commercial or charitable setting.

Key Responsibilities:

• Maintain strategic oversight of Wonderseekers' commercial performance, especially at our visitor centre in Winchester
• Advise the Board on commercial matters and support the COO in long-term growth planning
• Lead or support on commercial risk management
• Serve as a director and Chair of our trading subsidiary, Sparking Curiosity Limited

Trustee Requirements (All Roles)

• Commitment to the charity’s purpose, values, and objectives
• Constructive and respectful collaboration
• Responsible and reasonable conduct
• Confidentiality on sensitive matters
• Preparedness and presence at meetings
• Analytical thinking and constructive challenge
• Support for collective decisions

Trustee Arrangements

• Board size: Up to 12 trustees
• Term: Up to three terms of three years each
• Meetings: Quarterly Board meetings (in person), up to four committee meetings per year (online)
• Strategy Day: Annual planning day in September
• Time commitment: Board/committee meetings, preparation, informal engagement, and key events
• Support: Induction, ongoing training, and reasonable expenses covered

Board Diversity

We are committed to building a Board that reflects the diversity of the children and communities we serve. We actively welcome applications from individuals of all backgrounds, particularly those who bring lived experience and perspectives currently underrepresented on our Board.

Vice-Chair Opportunity (Optional)

We are also looking to appoint a Vice-Chair (or two Co-Vice Chairs). If you are interested in this additional role, please indicate this in your application. A full Vice-Chair role profile is available upon request.

How to Apply

For a full role profile for each role, please visit www.wonderseekers.charity/vacancies

To apply, please send your CV and a cover letter to Meika Young, Executive Assistant, (see website for email address). We are operating a rolling deadline - please apply as soon as possible.

Our partner is works to reduce poverty in Zambia by helping vulnerable children and young people access education, develop skills, and build better future - through training, health education, and community initiatives.

Amid a period of significant change, the charity is moving to a locally led delivery model, with the UK focusing on fundraising, governance, and reporting. They seek a qualified accountant with strategic financial management experience, charity accounting knowledge, and ideally some international development insight. The Treasurer will provide hands-on financial oversight, ensure robust controls, and maintain compliance.

The role includes chairing a Finance & Operations Sub-Committee, guiding the Board on financial matters, and working with trustees, outsourced providers, and the team in Zambia.

The Board meets quarterly (remotely) for up to three hours, with the Sub-Committee meeting beforehand. The estimated time commitment required is 4 hours per week, flexibly.

____________________________________

For more Trustee and Treasurer roles please visit the AfID website.

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Role – Community Engagement Volunteer

Are you passionate about supporting the Armed Forces Community? Could you help to raise awareness for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Community Engagement Volunteer?

As a community engagement volunteer, you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. We want to ensure that our Armed Forces community knows that SSAFA is here to help and that we need the public’s support to continue offering our services.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families.

A varied programme of awareness raising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

Event Champions

Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.

Activity Organisers

Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.

Promoting SSAFA Services

Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.

SSAFA Storytellers

Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.

Community Connectors

Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects

Fundraising Heroes

Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.

Administrators

Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others and make a difference.

• Give tangible and practical support to your local branch by raising awareness of SSAFA.

• Support from your local SSAFA branch and SSAFA Community Engagement Manager.

• Experience, training and skills that you can highlight on your CV and in job interviews.

• Better physical and mental health – studies show that volunteers live longer and experience

lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role 

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep

clients, their families safe and personal information safe.

• Access to a range of e-learning courses and marketing materials.

• Access to support from across SSAFA.

• Reimbursement of out-of-pocket expenses.

• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people.

• Confident people who feel happy to engage with the public, potential clients, volunteers and

SSAFA colleagues face-to-face.

• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.

• Ability to maintain confidentiality and keep information safely.

• Access to public transport or a car to get to events if necessary.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close. People feel part of something amazing and are motivated to make a difference. As a Membership and Retail Support

As a Membership and Retail Volunteer you will actively engage with our visitors and encourage them to support WWT as members. Enthusing them with stories of our conservation work and the many benefits of membership, you’ll help us secure the essential support we need to continue our ambitious plans for wetlands conservation.

And if you have an eye for something special and can offer excellent customer service to every one of our visitors, even better. You will also be a support to our retail team and help keep up the great work in offering a wide range of items for them to take home. Experience is always welcomed but not essential as training for this and our membership processes will be provided.

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.

We are looking for people with excellent interpersonal skills to join our Safeguarding team. Safeguarding is central to the work of St John Ambulance because it ensures that the diverse range of services we provide to children and adults at risk of harm, are delivered safely. Safeguarding Team Members do this in a number of ways e.g. by monitoring the implementation of the safeguarding policy, by responding to questions regarding and giving guidance etc.

 Learning is at the heart of St John Ambulance and we offer a very large range of learning and developmental opportunities to our volunteers, including the full professional training that is essential for our Safeguarding Team Members:

·  Safeguarding Awareness

·  Safeguarding in Practice

·  Working safely with Children and Adults at Risk of Harm

This role is exempt from the provisions of the Rehabilitations Offenders Act.

Closing date for this vacancy is the 27th October 2025